Permanent Jobs
We have an opportunity for an Individual Giving Assistant to join our Individual Giving team, working within the acquisition sub-team. You will join us working 35 hours per week and in return you will receive a competitive salary of up to £26,796 per annum plus excellent benefits.
Since 1927, Cats Protection has helped thousands of cats each year, across the UK. As a community of volunteers, employees, supporters and partners, we’ve improved the lives of millions of cats and transformed the way millions of people see and care for cats.
It’s an exciting time to be joining the award-winning Cats Protection Individual Giving team. We have a new strategy, a new structure and lots of opportunities to shine! The team is responsible for Acquiring new supporters for the charity, retaining the quarter of a million or so people that support us already – and raising over £20 million. Due to expansion of the team, a number of new roles have become available working remotely or from or offices at the National Cat Adoption Centre in Sussex. It’s fast-paced, thought provoking and varied work on a range of income generation products and channels.
Responsibilities of our Individual Giving Assistant:
The Acquistion & Retention teams, which make up the Individual Giving team, work together to maxmise the long-term return on investment for individual donors. In this varied role, you will play a key part in delivering the charity’s Individual Giving programme from concept to delivery, ensuring communications are delivered on time, to the agreed audience, within budget and to the highest quality. You will support in managing relationships with various external agencies, ensuring Cats Protection receives the best possible service. You will also liaise with a number of internal departments to ensure they are briefed on Individual Giving Activity.
What we’re looking for in our Individual Giving Assistant:
- Experience of assisting with the organisation of projects/activities or schedules
- Confident communicator with excellent interpersonal skills and the ability to communicate effectively – orally and in writing - with a wide range of individuals
- Good organisational skills and an ability to meet deadlines
- An understanding of the principles of Data Protection
What we can offer you:
- salary of up to £26,796 per annum plus excellent benefits
- generous annual leave entitlement
- contribution pension scheme
- life assurance scheme
- range of health benefits
- Employee Assistance Programme
- and more
Join us as our Individual Giving Assistant and know you are helping to make a real difference to cats and kittens across the UK!
Unfortunately, we cannot accept applications or CVs that are emailed to us directly. Please note any applications received after the closing date may not be responded to.
Closing date: 29th April 2024
Virtual interview date: 9th & 10th May 2024
Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Refettorio Felix is an innovative charity providing a restaurant quality 3 course meal freshly made entirely from surplus food in our beautiful space, for free, to vulnerable and economically insecure adults. It also offers wrap around care and support in areas such as housing, mental health and employment.
We offer our services Monday to Friday during the day. At night and at the weekends the space is for hire as an event venue for weddings, parties and corporate events.
The role is made up of three major components:
1. Focus on the delivery of the commercial events, being heavily involved in all aspects from marketing through to handling enquiries, and then managing the client relationship and their event to conclusion.
2. To organise fundraising events in the space.
3. To assist with the marketing of the charity in general, including the day to day management of the social media channels.
You should have some knowledge and interest in web sites, an interest in food would be an advantage. Specific experience in a similar role professionally is not essential, your knowledge could have come through voluntary activities, hobbies, university clubs or elements picked up through part time jobs. The essential qualities for this role are being highly organised, highly creative and passionate about the charities mission.
Main duties and responsibilities:
· Create and deliver fundraising events in the venue.
· Operate the commercial events office on a daily basis - this includes but is not exclusive to: - managing new clients; receiving inbound enquiries: conducting site visits and recording and managing booking details, invoicing and booking necessary staff as required.
· Operate day to day the Charity’s’ Social Media Channels
· Support the management of the charity’s website.
· Assist with the implementation of the commercial events and general charity’s marketing plans, using relevant elements of the marketing mix.
· Develop and produce promotional materials, including copywriting and liaising with other departments, agencies and suppliers.
· Raise the profile and brand of all our facilities and services
· Maintain relationships with agencies, relevant publications, suppliers etc.
· Complete monthly marketing and sales analytics.
· Assist with strategic decision making and reporting.
· Create (yourself and/or using professional photographers) and curate photography to maintain a relevant, up-to-date stock of images for charity publicity, event sales and marketing.
The client requests no contact from agencies or media sales.
Main responsibilities will include:
Administration
- Be responsible for securing contracts by confirming booking information and working with the Head of Budgets, Contracts & Policy to ensure freelance trainer contracts and Service Agreements are in place
- Oversee the general administration of all APD functions including responding to customer queries and feedback
- Process course bookings made via Thinkific and other platforms, ensuring all requirements are noted and passed on appropriately
- Regularly review policies and procedures which relate to sales and bookings Artswork Limited Registered Charity No: 800143 Company Limited by Guarantee Registered in England No: 2150619
- Ensure effective contribution of accurate and timely data required by Artswork and its funders / stakeholders
Finance
- Be responsible for APD budgets including raising sales invoices, reconciling payments and managing deferred income
- Follow anti-money laundering procedures to ensure APD sales are compliant with legislation
- Ensure all finance and operations processes and procedures are rigorously implemented in collaboration with the Finance & Operations team
- Produce budget forecasts for APD and provide monthly updates on current financial position to the Deputy CEO and Head of Budgets, Contracts & Policy
- Chase debtors and regularly report any overdue payments to the Finance team
Strategy
- Contribute to the APD growth strategy through ideas and practical solutions
- Work with the APD team and Deputy CEO in the development of new programmes, routes to market and audience development
Communications
- Help to maintain strong communication channels with all partner organisations and customers
- Provide administrative support in developing regional networks, contacts and partners
- Assist with the engagement of employers and partners for projects and programmes
Administration and Legal Compliance
- Maintain positive professional relationships with our participants, partners and stakeholders •
- Adhere to Artswork’s values and its policies and procedures, i.e. Equalities, Health and Safety, Data Protection, Safeguarding and Environmental policies
- Be a committed champion for Artswork’s Anti-Discrimination Charter
- Maintain and develop personal skills and knowledge through appropriate training
- Perform own administrative duties
- Maintaining positive professional relationships with our participants, partners and stakeholders.
- Job Title: Senior Finance Officer
- Location: Nottingham Office/Hybrid
- Salary: £25,000
- Permanent, 35 hours per week x 52 weeks per year.
This role is part of a small Finance team that supports the work of Headway - the brain injury association. The role is line managed by the Finance Manager and liaises with every team within the organisation.
What you will do
As a Senior Finance Officer, you will be responsible for maintaining all aspects of the purchase and sales ledgers for both the charity and retail company, supporting colleagues, and resolving queries from suppliers and customers. You will monitor the purchase invoice mailbox and online purchase invoice accounts, ensuring that all invoices are downloaded promptly and passed on to relevant colleagues for authorisation.
You will be responsible for recording all purchase and sales invoices on our accounts system, Exchequer and ensuring that all bank transactions are entered on a timely basis. You will also be responsible for preparing and entering key monthly journals, including but not limited to charity and retail income, charity merchandise sales, depreciation, credit card expenditure, pre-paid rent and service charges. The majority of this work will use our Excel linked auto-loaders, but some manual entry will also be required.
You will complete monthly supplier account reconciliations and be responsible for raising any concerns or discrepancies with the Finance Manager.
You will maintain the stock system for the online merchandise shop, updating it with new stock and prices, using the information from the system to create the monthly cost of sales journal.
The Senior Finance Officer will work with the Finance Manager to ensure that all monthly and month-end routines are completed in line with team and organisational deadlines and complete any other finance tasks that may be required.
About you
We’re open-minded & welcome all applicants who believe they can succeed. Though ideally, as a Senior Finance Officer you will:
- Have a passion for finance.
- Be a highly organised individual with a focus on precision and accuracy.
- Able to manage your workload autonomously.
- Driven by your ability to deliver on measurable outputs.
- Able to communicate effectively and confidently to colleagues throughout the organisation.
- Strong attention to detail able to consistently input accurate information into the accounting software.
- Be an active member of a small team and contribute to its culture.
- Have a professional approach to relationships and standards of work.
Benefits
As a staff member at Headway - the brain injury association you’ll have access the following range of benefits;
Financial security
- Competitive salaries
- Pension - You’ll be automatically be enrolled into the Pensions People with Headway contributing between 5 – 8%
- Occupational Sick Pay Scheme – Increasing with length of service.
- Death in Service Benefit - You’ll have the security of knowing if anything happens to you your loved ones will be provided for
Flexible working
- Remote working – for the majority of our roles we can facilitate fully remote or hybrid working.
- We understand that a healthy work-life balance is essential for our team to thrive. Headway - the brain injury association offers flexible working arrangements, promoting well-being and ensuring you can take care of yourself while you care for others.
Wellbeing
- You’ll benefit from a fully comprehensive 24/7 Employee Assistance Programme including access to counselling services.
- Eye Test Vouchers
Holidays and leave
- You’ll get 25 days leave incrementally increasing to 30 days based on service plus Bank Holidays.
Benefits
- You’ll have access to a range of shopping and lifestyle benefits and discounts through our IMHR Plus Privilege membership.
About us
Headway - the brain injury association plays a pivotal role in supporting individuals and families affected by brain injuries. Our comprehensive services encompass rehabilitation, counselling, and practical assistance to help survivors regain independence and improve their quality of life. Headway - the brain injury association is at the forefront of raising awareness about the challenges faced by those with brain injuries and advocates for their rights, ensuring they receive the care and understanding they deserve. Through a combination of educational initiatives, community outreach, and personalised support, Headway - brain injury association strives to rebuild lives, offering a lifeline to those navigating the complexities of brain injury recovery.
Embark on a fulfilling career with Headway - the brain injury association and join our compassionate team and contribute to our mission of rebuilding lives after brain injury. Make a meaningful impact with Headway - brain injury association, where every role plays a crucial part in empowering those on the path to recovery.
Safeguarding
At Headway - the brain injury association we are committed to the safeguarding and welfare of vulnerable adults. We expect all our staff and volunteers to share this commitment. We follow best practice as set out within the Care Act 2014. All successful applicants will be subject to safer recruiting procedures and will be required to complete mandatory pre-employment checks including a DBS check and two satisfactory references.
Equality, diversity and inclusion
We recognise, value and champion diversity and inclusion. We want to ensure are staff population reflect the diverse service users that we support. For us diversity and inclusion is about building happy teams, full of people that want to learn and be inspired by each other, by our different experiences and backgrounds. Inclusion means providing the people we recruit with opportunities and valuing everyone’s contributions and perspectives.
We are also committed to removing barriers for applicants with a disability during our recruitment process, upon appointment and as an employee.
Please don’t hesitate to cotnact us if you need support with the application or you would like a chat about what it’s like to work with us.
Thank you for your interest in Headway - the brain injury association and the Senior Finance Officer role - we look forward to getting to know you!
The client requests no contact from agencies or media sales.
Your role
Church Mission Society is passionate about God’s mission and fired up to see more and more people become followers of Jesus. As one of two Church and Supporter Care Officers you will bring delight to our donors by successfully dealing with their enquiries as their first port of call. You will also proactively contact supporters and churches to encourage them to give and engage with CMS. Through this, your role will make a significant contribution to supporting for the work of Church Mission Society.
The organisation you’ll be joining
Church Mission Society is comprised of people who are passionate about mission and fired up about helping people follow Jesus. For over 200 years CMS has been at the forefront of global mission, living out the gospel of Jesus, seeing lives changed and communities transformed. If you join CMS you will find an organisation that has been reinvigorated with a fresh vision to make disciples of Jesus among people at the edges, both in the UK and around the world.
The organisation you’ll be joining
Church Mission Society is comprised of people who are passionate about mission and fired up about helping people follow Jesus. For over 200 years CMS has been at the forefront of global mission, living out the gospel of Jesus, seeing lives changed and communities transformed. If you join CMS you will find an organisation that has been reinvigorated with a fresh vision to make disciples of Jesus among people at the edges, both in the UK and around the world.
What you’ll need to succeed
The successful candidate will have proven experience working in a customer/supporter facing environment. Administrative skills are essential and experience in telephoning to get results in a customer care environment is highly desirable.
It is also a requirement for this post holder to be in sympathy of CMS’s values and aims.
Further details can be found in the job description and person specification.
Our commitment to you
Our core values of being pioneering, relational, faithful and evangelistic are integral to everything we do, and we work hard to ensure that every member of staff is valued, supported and encouraged to continually learn and develop their skills.
We are committed to the safeguarding and protection of the people we serve, our partners, our volunteers, and our staff. We believe that every child or adult we come into contact with has the right to be protected from all forms of harm and abuse. Our recruitment and selection processes are in line with our Safeguarding Policy and the SCHR Misconduct Disclosure Scheme , of which CMS is a member as part of our commitment to safeguarding.
The client requests no contact from agencies or media sales.
About CleanupUK
We’re a small charity that brings communities together to create cleaner, connected and safer urban and rural neighbourhoods by tackling the litter problems where they live. Litter-picking brings people closer together, enables neighbours to meet one another other and helps create a greater sense of pride and community in local areas.
Historically, we have delivered litter-picking focussed community engagement projects in London and Birmingham. Our current focus is developing partnerships with community organisations across England to expand our reach and increase impact.
Our Team
We’re a friendly, home-based team who collaborate remotely and work independently to help support communities around the country to look after where they live. We’re a small team with large ambitions for the future and an aspiration to support real change in disadvantaged communities across the UK.
We are looking for someone to come and fit into our flexible way of working, who will bring their own initiative, experience and dynamism to the team.
Our work
We're working to build and grow a powerful movement of people helping to achieve a world where communities feel inspired and empowered to look after their own environment.
We achieve this by:
Supporting locally–led litter-picking: we provide an online community for groups to celebrate their achievements and connect with each other. We provide online advice and tools to help to get grassroots community litter-picking up and running and to help volunteers to sustain their activities
We are currently delivering our ‘Community Partnerships’ project, where we are focussing on setting up Cleanup hubs across England and working with local organisations to engage their local communities to improve their local environment.
Our approach is to collaborate with the litter-picking community and other community-based organisations; co-creating opportunities to work together and grow the movement of people working to create a litter-free local environment.
Applications will take place via Microsoft Teams
The client requests no contact from agencies or media sales.
Homeless Recovery Worker
Working across Poole, Bournemouth and Christchurch
£23,775 progressing to £25,027 plus excellent benefits
Permanent
Full Time (You will work on a 7-week rotation, with a mixture of early and lates between the hours of 7am - 8pm)
Are you looking for a challenging and rewarding role where you are able to empower people every day to develop their skills and move towards independence?
Do you enjoy working in an environment where every day is different to the next? Then this could be the role for you.
Our Client supports people who are homeless across Bournemouth, Poole and Christchurch. This is a new service that starts in June, so this is an exciting opportunity to be part of their set up and implementation of this team.
They have a new opportunity for a Homeless Recovery Worker to join them to work with people who are experiencing repeat homelessness and rough sleeping and who face multiple challenges.
This is a key role in which you will support clients and help them to progress and achieve their goals. Your positive attitude towards your work and your team will help to contribute to a great working environment. You will have a calm and personable manner and be resilient to potentially difficult situations.
Some of your duties will include:
- Supporting your own caseload of clients and working with them on a one to one basis out in the community and in the clients homes.
- Identifying their needs and putting together a support plan which is equally achievable and realistic for them
- Linking with outreach workers and other agencies to build rapport and trust with clients who are homeless in preparation for them getting their own accommodation
- Working with people to identify their strengths and talents, and encourage them to focus and build on these
- Helping clients to access the benefits they are entitled to claim
- Encouraging their involvement in personal progression in the form of education, training, employment activity or volunteering
- Helping them improve their practical skills in areas such as budgeting, shopping, cooking, housework and managing a tenancy
- Working with external partners to maximise the opportunities available to clients so that they can resettle in the community.
- Gaining knowledge and understanding of the Housing First principles and how Housing First uses a client-led approach
- Working in accordance with the Health and Safety regulations and all policies and procedures
- Working flexibly across all areas of operation where required and prior notice given
What you will bring:
Previous experience in this type of work is not essential but you will have a real passion for wanting to work with people who are homeless. Your values will match ours, you will be committed to helping others and enjoy the real job satisfaction that this brings.
You will receive support and training in understanding our clients principles but some prior research and understanding of the support model is desirable.
You will need to hold a full driving licence with access to a car as you will be required to work flexibly across Bournemouth, Poole and Christchurch locations.
You will have:
- Clear verbal and written English
- Good IT and keyboard skills
- Polite, assertive manner, ability to self -motivate
- Passion for working in a client/customer facing role
- Knowledge of the benefits system and tenancy legislation
- Have an interest and genuine concern for homelessness and related issues
- Knowledge of voluntary and statutory agencies
- Knowledge of best practice in supporting people with drug/alcohol and/or mental ill health issues, including realistic harm reduction approaches
Our client reserves the right to close their advert early if a successful candidate is found, so please submit your application as soon as possible.
Staff benefits, support and development
Our clients benefits include:
- Pension with life cover
- Generous holiday allowance
- Extra mile awards for outstanding work
- Work offers including discounted shopping vouchers, days out and holidays
- Cycle to work scheme
- Confidential employee assistance programme including access to counselling
- Employee voice – our Staff Council
- Recruitment referral scheme
We support and develop our staff by providing:
- A comprehensive induction and training programme
- Management training
- Trauma-informed care training
- Specialist training, coaching and development opportunities linked to personal development plans
- Access to accredited qualifications
- Mental Health First Aid training and provision
- Access to counselling psychologists via our Psychology Service
If you love helping others and want to join their friendly team, they would love to hear from you!
Communications Officer
Contract: Permanent role
Location: Hybrid - a mix of work from home and London office (this will be a minimum of one or two days per month when settled, more at the start of your employment)
Starting salary: £25,000 to £28,000
Closing date for applications: Monday 13th May
Expected week of interviews: w/c 20th May
Charity People is delighted to be partnering with Dystonia UK to recruit a Communications Officer to join their small and growing team. A charity supports people living with dystonia; an often debilitating and painful disorder that is lifelong and is estimated to affect around 100,000 people in the UK, Dystonia UK is a lifeline for many. In addition to running vital support groups, this small but mighty organisation actively lobbies on behalf of patients and runs national awareness campaigns to help increase understanding of a condition that can be hugely debilitating.
The organisation is expanding and is looking for a talented Communications Officer to work closely with the Director of Fundraising and Communications in a role that will be busy, hands on, and key to communicating the amazing and important work this organisation undertakes to its audiences.
Key responsibilities within the Communications Officer role will include:
- Writing engaging copy for a variety of mediums including both printed and digital
- Support the Director of Fundraising and Communications in creating and designing digital and print collateral for campaigns and events
- Lead on the design and publication of high-quality digital and print information about Dystonia UK, its services, projects, and about dystonia, the condition, and medical services.
- Work closely with the Director of Fundraising and Communications to identify and communicate key news items and be responsible for the production and dissemination of the e-marketing
- Manage Dystonia UK's social media channels on a day-to-day basis ensuring all activity is in line with the charity's brand and communication strategy and work closely with the Directors to produce and develop the social media content schedule
- Engage directly with the organisations community by drafting private messages, replying to comments, and passing actions on to other members of staff where required.
- Creating and adapting content for each channel to maximise reach and engagement.
- Work with colleagues to provide event support by creating content to promote the event, liaising with speakers and partner organisations, and attending conferences and events where required
- Plan and organise activities to raise awareness of Dystonia UK, tying in with other notable calendar events such as Dystonia Awareness Month
- Support the Director of Fundraising and Communications to ensure that the organisation's branding is upheld in all aspects of external communication.
- Support the Director of Fundraising and Communications to develop branded merchandise.
- Support the Director of Fundraising and Communications to create the annual communications plan and contribute to the development of the marketing and communications strategy.
Dystonia UK is a small charity, and this is a busy role where someone with some communications experience will have the opportunity to work closely with a dynamic Director to really develop their skills and expertise both operationally and strategically. You'll be in a position of responsibility and will be able to work autonomously whilst also working with closely with and being supported to learn.
We would love to hear from you if have the following skills and experience:
- Previous demonstrable experience in a communications or marketing role including experience of writing website copy that is optimised for SEO, experience of design and content creation, and of copywriting for different audiences
- Experience of using social media platforms to convey an organisation's message to audiences, and of tailoring your social media output depending on platform and audience
- Experience of planning social media posts and of how to grow audience numbers
- Excellent written communication skills including creative copywriting and the ability to present complex information clearly
- High level of attention to detail and strong creative design skills
- Excellent interpersonal skills and the ability to communicate with a wide range of people and audiences both internally and externally
- Proven ability to manage own workload and ability to deliver to agreed deadlines.
- High-level skills in IT, including design packages such as Canva.
If you're interested in hearing more about this opportunity, please send your CV to Alice at Charity People in the first instance.
Charity People and actively promotes equality, diversity, and inclusion. We match charity needs with skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities we work with.
We reserve the right to close the vacancy early if we receive a high volume of applications.
an you inspire and be inspired? Can you deliver great customer service? Are you looking for a chance to shine? We have fantastic opportunities for progression and development and the Freedom to nurture ideas and flair within a Framework of support to develop you.
At Barnardo's we believe in children, the funds we raise in store support the most vulnerable children and young people in the UK and now's your chance to play your part in this vital work. As well as maximising sales and profit in store you'll also ensure the very highest standards of presentation and customer services – your aim will be to make your store the best in town, for customers to visit and for your colleagues to work in.
You're an experienced people manager; you are creative and resourceful and can use this to generate customer, donor and colleague loyalty. You'll need to be well organised with great communication skills to lead your team of colleagues in store to maximise sales and profit and meet your stores targets.
In return you will work for one of the UK's largest charity retailers with benefits, including full training and development package, promotion prospects, pension and benefits.
Generating the money we need to make children's lives better is a truly fulfilling role so if you'd like to use your talent to make a positive difference then we would love to hear from you!
The full Job description and Person profile is available below. Please read this before applying to ensure that the job matches your skills and experience.
* As part of Barnardo's ongoing commitment to safeguarding, our retail recruitment process requires that successful candidates are asked to consent to a Basic criminal records check.
Interview Date: Where an interview date has been given in the advert, this will be the only date available. Please check this before proceeding with your application.
The client requests no contact from agencies or media sales.
Your experience of working in the mental health field has given you a good understanding of community working and lone working plus a proven ability to break down stigma and the barriers associated with working with the client group. All you need is the perfect environment to put your skills to great use. Welcome to Richmond Fellowship as a Community Connector.
NHS England recently announced a new transformation fund to be allocated to pilot sites within 12 Sustainability and Transformation Partnerships/Integrated Care Systems across the country to test new and integrated models of primary and community mental health care. The Surrey Heartlands Health and Care Partnership in Redhill is one of these successful pilot sites, and Richmond Fellowship are proud to be part of that partnership.
The role of Community Connector is fundamental to the developing of these innovative new teams and mental health services based within networks of GP Practices (Primary Care Networks). Indeed, whoever takes on this particular challenge will be instrumental in supporting the ongoing development and mobilisation of integrated primary care mental health services in the future. Along the way, you’ll work jointly with a Mental Health Practitioner to conduct assessments. We’ll also rely on you to help patients identify their socially determined needs and goals, provide self-management tools, and develop personal support plans. Delivering a range of motivational and structured psycho-social interventions, promoting independence through an enabling asset based approach and developing effective relationships with a range of agencies to facilitate a ‘joined up’ approach - these are just some aspects of this vital role.
As well as proven relevant experience, you’ll need an appropriate diploma or degree i.e., in counselling, psychology, social work, probation, mental health, Health and Social Care (level 3), NVQ’s level 3+ and/or community experience of drug, alcohol, mental health work. You’ll also need the ability to work co-operatively and flexible as part of a multidisciplinary team from a service hub in one of three locations and be willing to travel to and from a number of different locations on a daily basis. Comfortable working to the confidentiality, consent, information sharing and safeguarding policies of the integrated service, the ability to manage any challenging behaviour, anger and verbal aggression from patients is important too. And, it goes without saying that you have excellent communication skills and are proficient in the use of office IT.
In return for your skills and enthusiasm, this role comes with some really great benefits and excellent training and development opportunities.
This is a permanent, full time role requiring the post holder to work 37.5 hours per week.
We are committed to increasing our diversity and we would welcome applications from those with lived experience and/or who are from a BAME background.
To apply, please visit our website and send a CV and covering letter explaining why you feel you are right for the role.
This is a rolling recruitment process. Candidates will be interviewed as and when they are shortlisted.
Richmond Fellowship is part of Recovery Focus, a national group of charities highly experienced in providing specialist support services to individuals and families living with the effects of mental ill health, drug and alcohol use, gambling and domestic violence. From 1st June 2024 Richmond Fellowship will be merging with the mental health charity Humankind to form a single organisation that provides the joined-up mental health, housing and drug and alcohol support we’ve all known has been needed for decades. In October 2024, Humankind will then be renamed to reflect the new, bigger and better organisation
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Job Description – Warehouse Shift Coordinator
Reporting to: Warehouse Manager
Location: Southampton
Contract: Permanent
Hours: Full time, 35 hours
Salary: £22,495 - £23,170 (We normally offer a starting salary at the start of the range)
We welcome applications from all backgrounds. We are a Disability Confident Employer that welcome disabled applicants and provide reasonable adjustments.
About FareShare
FareShare is the UK’s national network of charitable food redistributors, made up of 18 independent organisations. Together, we take good quality surplus food from right across the food industry and get it to nearly 9,500 frontline charities and community groups.
The role
This role is about so much more than just coordinating the day-to-day operations of a busy FareShare warehouse: it’s about sharing the FareShare mission that “no good food should go to waste”. Your work will make sure that quality surplus food is helping feed people in need.
As a Warehouse Coordinator you will be the face of FareShare, involved in the supervision of a large team of volunteers to ensure our charity members receive their food orders each week. Each shift you will be responsible for ensuring health and safety of the team supporting FareShare, whether they are regular volunteers, supporters from our corporate partners, visitors to the warehouse, or your colleagues. You will also be ensuring your team follows the food safety standards set out in the FareShare operating manual to ensure the safe receipt of food by all our charity members.
Main responsibilities
In the FareShare Regional Centre warehouse you’ll:
- Get to know your team and respond to questions about FareShare’s mission, the food partners who support us, charities who receive food and the planned activities for the day
- Work as a team with the Warehouse Manager, warehouse colleagues and volunteers to ensure all shifts are well planned, supervised and meet daily operational needs
- Be responsible for the health & safety and security of buildings, vehicles, staff and volunteers, including the delivery of appropriate health & safety briefings
- Carry out & update risk assessments as defined by the FareShare operating manual and complete risk assessments for all new activity as required
- Ensure compliance with all FareShare policies and procedures and industry standards as required by food partners and regulators and that all staff, volunteers, food suppliers, charities and visitors adhere to them
In the FareShare Regional Centre office you’ll:
- Support the Warehouse Manager in managing the office, responding to emails and taking phone calls
- Support the Warehouse Manager in organising food distribution using the FareShare food management systems and training volunteers as required
- Maintain excellent relations and communications with volunteers, staff, food suppliers and charities
If required to drive a FareShare van, you’ll:
- Drive safely, responsibly and within the law
- Be courteous to all road users
FareShare is an equal opportunities employer and so at all times you’ll:
- Be courteous and demonstrate FareShare’s equality and diversity policy
- Take responsibility for the safety of volunteers who join you
- Support the Volunteer Manager in ensuring all volunteers have a valuable and rewarding experience whilst supporting FareShare
Like the supply of surplus food to FareShare no two shifts are the same. Every day new food arrives and your team will include new people who want to get involved in the FareShare mission. You will be part of a small staff team responsible for ensuring the safe and effective distribution of food each day.
Person specification
Essential
Qualifications
- Commitment to gain Level 2 Food Safety Qualification
- Commitment to undertake in house training in moving and handling, working at heights, safeguarding vulnerable adults and first aid
Experience & Knowledge
- At least six months experience of one or more of the following:
- supervising/managing volunteers
- warehousing operation
- food distribution
- Experience of working in a team with evidence of demonstrating a flexible approach to team working
- Experience of working on own initiative, able to manage own workload and prioritise tasks to meet objectives
- Computer literate with experience of working with MS Office and other bespoke software packages
Skill, Abilities and Attributes
- Personable with a good sense of humour and excellent communication skills
- Able to take initiative and use common sense
- Can stay calm under pressure
- Team player willing to adopt a flexible approach to daily tasks and activities
- Commitment to FareShare’s Equality & Diversity ethos
- Safe and courteous driver
Desirable
- Level 2 Food Safety Qualification
- Have held a full UK / EU / EEA driving licence for three years minimum with no more than 3 penalty points
- Emergency First Aid at Work
- Forklift truck licence
- Experience of taking responsibility for health and safety issues within a food distribution and/or warehousing operation
- Experience of working in a highly regulated environment and demonstrable risk assessment capabilities
- Experience of working with people who may have additional support needs
- Experience of driving vans / medium sized vehicles
Operating Hours and Shift Pattern
Position will be part of a rota: Monday – Friday either 7am – 3pm/8am-4pm or 9am – 5pm and, on occasional Saturdays on a rota basis.
Flexibility to provide cover for planned and ad-hoc absences as well as Public and Bank Holidays is highly desirable in this role and also offers the opportunity for additional hours to supplement the core hours.
Post: Support Worker
Hours: Full time. Average waking hours: 32 per week plus a maximum of 92 sleeps per calendar year OR 32 per week plus a maximum of 52 sleeps per calendar year
Continuous rolling rota over 365 days (Christmas and New Year shift cover are allocated separately.)
Salary: Starting at £23,255 – £28,567 (annual increments subject to successful appraisals) (dependent on which job role)
Place of Work: Bolton, Greater Manchester
Reports to: Project Manager
Our Vision:
Backup North West believe no young person should experience homelessness. For the young people that do, Backup aims to be an outstanding provider of high quality, holistic housing and support services.
Purpose:
· To provide high quality support and accommodation for homeless young people aged 16-25.
· To enable an introduction to independent living, while offering a safe environment to live and learn.
· To prevent homelessness and reduce risk.
Works with:
Externally:
Local Authorities, Landlords / property owners, Benefits Agency, Housing Benefit, Maintenance Departments, Police, partner and potential partner voluntary agencies offering complimentary services, young people aged 16-25 years.
Internally:
Project Manager, Senior Managers, Business Support Team, other BACKUP schemes and teams and colleagues.
Key Responsibilities
Building resilience within young people
Provide a comprehensive support and service that meets the highly quality standards set by BACKUP.
Support Work
Provide Staff Support
Participate in promotional activities, fundraising and other outings and activities with residents
Rent and Income Management
Provide Financial Support
Provide Premises Management
Maintain Information systems
Flexibility
Policies & Legislation
No CV's please
The client requests no contact from agencies or media sales.
Are you passionate about supporting volunteers and looking for a new opportunity?
We are seeking to recruit a Volunteer Support Officer to join our team in HMS Caledonia, Rosyth on a full time, permanent basis. We offer Hybrid Working - flexibility to work from home with occasional travel .In return, you will receive a competitive salary of up to £24,000 gross per annum.
The Marine Society & Sea Cadets (MSSC) is the leading maritime charity for youth development and lifelong learning. We are a vibrant and growing charity inspiring young people to achieve their potential through challenge and nautical adventure and also enabling seafarers and maritime professionals to realise their potential through learning and career development. Working with our employees, cadets, and volunteers, we have built a strong vision and five-year Future Ready strategy to meet the growing demand for what we provide, both for young people, seafarers and maritime professionals – and the thousands who aspire to be the sea cadets and marine professionals of the future. It is also about equipping them to achieve their potential and thrive in a rapidly changing world, while growing our charity to benefit even more people – including those from under-represented or marginalised groups.
The Volunteer Support Officer role:
As our Volunteer Support Officer, you will be acting as the first point of contact via email and phone for our volunteers providing warm and friendly assistance. This role provides vital support to volunteers within our enrolment process as well as administrative tasks that aid and celebrate our volunteers.
Our successful candidate will be organised, a strong team player and have excellent verbal and written communication skills.
Responsibilities as our Volunteer Support Officer will include:.
- Supporting the adult volunteer applications to join the Sea Cadets, ensuring that personnel records are updated accordingly on our database
- Administer the disclosure process as a MSSC counter signatory
- Reviewing and approving applications for the Cadet Forces Medal
- Responding to all volunteer enquiries received by MSSC by email, post and phone
- Administering personnel forms associated with volunteer progression
Requirements needed to become our Volunteer Support Officer:
- Computer literacy: strong knowledge of Microsoft Word, Excel, email, internet and experience of web based information systems
- Experience of working in a customer focused role, including handling a wide range of enquiries by phone and email, and handling challenging phone calls and emails
- Experience of using data protection procedures
Desirable
- Experience of database inputting and records maintenance and management
- Experience of setting up and using Mail Merge to issue emails or letters
Benefits as our Volunteer Support Officer will include:
- 25 days annual leave per annum increasing with length of service
- Hybrid working for many roles
- Life assurance (4x salary)
- Private medical insurance
- Generous pension (employer contribution up to 10%)
- Cycle to work scheme
- Wellbeing portal and EAP with 121 counselling
- Employee development: We are investing in our employees' development and have an annual calendar of learning and development opportunities, designed to support employees to develop into their roles and stretch them to achieve their full potential
Closing date: 17th May 2024
Interviews: 30th May 2024
If you are interested in this Volunteer Support Officer, please apply now!
All successful applicants are required to attend safeguarding training and undergo a criminal record check.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Age UK is recruiting! We have a fantastic opportunity for a Store Manager to join our friendly and supportive Harpenden team.
Utilising your previous retail experience and excellent managerial skills, you will manage the day to day running of our store - maximising store sales and profits while ensuring our customers receive an excellent service. In doing so, you will be helping to raise funds for Age UK and the incredible services and support they provide to older people.
As Store Manager, you will manage our brilliant team of staff and volunteers, providing effective leadership, training, and development.
If you are a motivated manager with a passion for retail and would like to use your skills to support a charity that helps thousands of older people across the UK, this may be the role for you!
Due to the nature of this role, you will be required to handle/lift bags of stock (up to 10kgs.)
You will have:
- Experience in a performance driven retail/customer centric environment
- Experience of managing people
- Ability to lift and carry bags of stock up to 10kg's
- Ability to build, retain and develop a team
- Strong drive to achieve results through others
- Ability to delegate, coach and listen
- Ability to manage time under conflicting priorities
- Ability to motivate self and others
- An open and adaptable approach to change and be able to support others through it
- Experience of communicating with a diverse workforce and customer base
- Ability to establish and maintain successful retail processes and merchandising
- IT literacy and numeracy skills
What we offer in return:
- A 35 hour working week
- 25 days holiday + bank holiday allowance
- A generous pension - we will contribute 8%
- Great discounts and rewards through Blue Light Card and BenefitHub
- Life assurance, Bupa health cashback plan
- Tickets for Good - Free and discounted tickets for events
Additional Information
To comply with UK legislation, we cannot accept applications from candidates under the age of 18 as the successful candidate will be required to work on their own in the shop without the aid of other staff.
All CVs will be anonymised by our recruitment system when you apply for a role at Age UK. Please note that our system is unable to anonymise cover letters, and we would therefore ask that to support the work we are doing on making our recruitment selection process fairer and more unbiased, that you remove any personal information from your cover letter/supporting statement, including your name before uploading this. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us once you are invited for an interview.
Is this the job for you? We know that men, of all backgrounds, and men and women from Black, Asian and minority ethnic backgrounds are currently under-represented in our workforce, and we want to change this! So, we are particularly keen to hear from applicants from these groups.
Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.
Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We guarantee an interview to disabled candidates who meet the minimum criteria under the Disability Confident Scheme. Please note that on occasion, due to high numbers of applications, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.
Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.
The client requests no contact from agencies or media sales.
Resettlement Support Worker
Hampshire
£23,775 rising to £25,027 plus excellent benefits
Permanent
Full Time (Monday - Friday 9am-5pm)
Are you looking for a challenging and rewarding role where you are able to empower people every day to develop their skills and move towards independence?
Do you enjoy working in an environment where every day is different to the next? Then this could be the role for you.
Our client has an opportunity for a Resettlement Support Worker to join their team supporting refugees to settle into the UK.
You will help them to settle into their accommodation, access local services and reduce isolation. You will love helping others, have a listening ear and have the ability to adapt how you speak to suit your audience. You will be creative, find solutions to problems, and support refugees to feel safe in their new environment.
Some of your duties will include:
-
Implementing refugee needs assessments and risk management plans
-
Supporting refugees with advice on housing and related matters
-
Liaising with housing and other agencies on behalf of refugees
-
Assisting with welfare benefit issues, helping source household goods via various schemes and utilising any funding available
-
Supporting refugees liaising with gas & electricity suppliers and other suppliers as necessary
-
Being a key contact for refugees when they are experiencing difficulty
-
Working with interpreters, colleges, training agencies, employers, Job Centre plus to help the client have access to training, education, voluntary work, work experience
-
Organising and encouraging refugee participation in the community
What you will bring:
Previous experience in this type of work is not essential but you will have a real passion for wanting to work with refugees. Your values will match theirs, you will be committed to helping others and enjoy the real job satisfaction that this brings.
You will need to hold a full driving licence with access to a car as the role is based out in the community.
You will have:
-
Clear verbal and written English
-
Good IT and keyboard skills
-
Polite, assertive manner, ability to self -motivate
-
Passion for working in a client/customer facing role
-
Knowledge of the benefits system and tenancy legislation
-
Have an interest and genuine concern for refugees, homelessness and related issues
They reserve the right to close our adverts early if a successful candidate is found, so please submit your application as soon as possible.
Staff benefits, support and development
Their benefits include:
-
Pension with life cover
-
Generous holiday allowance
-
Extra mile awards for outstanding work
-
Work offers including discounted shopping vouchers, days out and holidays
-
Cycle to work scheme
-
Confidential employee assistance programme including access to counselling
-
Employee voice – their Staff Council
-
Recruitment referral scheme
They support and develop their staff by providing:
-
A comprehensive induction and training programme
-
Management training
-
Trauma-informed care training
-
Specialist training, coaching and development opportunities linked to personal development plans
-
Access to accredited qualifications
-
Mental Health First Aid training and provision
-
Access to counselling psychologists via their Psychology Service
If you want to make a real difference to our client’s lives, and work as part of a friendly, supportive team, they would love to hear from you!