Contract Jobs

About us

Crisis is the national charity for homeless people. We know that homelessness is not inevitable. We know that together we can end it.

The Integrations & Imports Team manage a wide range of data sources which feed into our CRM (currently The Raiser’s Edge). We also help to ensure data quality pre- and post-import as well as resolving causes of errors.

About the Role

The Integrations & Imports Team handles large volumes of incoming supporter data which is vital for our fundraising, campaigning, and volunteering activities. Due to internal opportunities, we are seeking a fixed term Senior Imports Officer to work in a very varied role to:

• Help the Team ensure seamless and timely delivery of high-quality data
• Spot and fix data problems
• Help check and clean data
• Maintain existing and develop new imports as required 
• Work with and support colleagues within the Team and in other stakeholder teams across Crisis

About You

To be successful in this role you will love data and enjoy managing data. You will also be:

• Multi-talented, ideally a finely balanced combination of detective, troubleshooter, problem solver, code developer, service deliverer
• Multiskilled with a strong mix of data skills, technical skills and people skills
• willing to jump in and learn or adapt as necessary
• eagle-eyed at spotting data inconsistencies and picking up on data issues
• conscientious and quality driven whilst still able to achieve results
• dedicated to providing a high level of support & service to everyone you work with
• able to manage multiple tasks, seemingly needing resolution at the same time

You will have experience in some of: data management, data quality, data coordinator, data administrator, imports administrator and some of SQL, Excel, Raiser’s Edge, data pipelines, ETL/ELT methodologies

We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities and backgrounds.

Working at Crisis

As a member of the team, you will have access to a wide range of employee benefits including:

• Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy
• Pension scheme with an employer contribution of 8.5%
• 28 days and option to purchase up to 10 additional days leave
• Enhanced maternity, paternity, shared parental, and adoption pay
• Flexible working around the core hours 10am-4pm
• And more! (Full list of benefits available on website)

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.

When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation. 

JUSTICE is looking for an outstanding criminal lawyer, for a full-time fixed term 12-month contract, with the possibility of renewal, subject to funding. This provides an exciting opportunity for a practising lawyer with a strong research background or academic lawyers keen to engage in high-level policy and law reform work.

We are looking for a lawyer mainly interested in criminal justice, as well as in cross-cutting issues affecting the functioning of the justice system (current cross-cutting projects include work on the state of the rule of law in the UK and AI, human rights, and the law).

JUSTICE is at the forefront of work promoting access to a fair criminal justice system for all. The successful candidate will be building on our recent work on racial injustice in the youth criminal justice system and post-conviction decision making, including the parole system and administrative decision-making in prisons, as well as our cross-cutting workstream on the state of the rule of law in the UK. They will also be scoping and setting up a new criminal justice project relating to fraud.

We would like to recruit a bright, motivated person who is passionate about criminal justice system reform, and the promotion of access to justice and fair trial. The successful candidate must be able to work independently and as part of a team. With excellent interpersonal skills, they will be able to work closely with JUSTICE members, who include senior figures in the legal profession. The post holder will work with our Interim Legal Director to further develop our criminal justice work stream and assist on system-wide proposals for change. This role is focused primarily on England and Wales, though it will touch on UK wide issues and the Scottish criminal justice system from time-to-time.

The JUSTICE team are currently working in a hybrid manner. Staff members have access to office space in London, however, attendance is currently optional. Our staff enjoy flexible working conditions, 27 days annual leave, plus the week between Christmas and the New Year, 8% employer pension contribution and access to an Employee Assistance Programme.

The application form and candidate pack are below. The candidate pack includes more information about this role including the person specification, the organisation and more details on how to apply. 

The deadline for applications is 11pm Sunday 12 May 2024. Please mark your email with ‘CRIMINAL JUSTICE LAWYER’ in the subject line.

Interviews will be held on Tuesday 21 May 2024. Candidates may be required to complete a test as part of the interview process.

JUSTICE is an equal opportunities employer. We encourage applications from people of all backgrounds, but particularly welcome applications from individuals from marginalised groups, those with lived experience of the justice system, as well as those underrepresented in the legal professional including women, people of colour, trans and non-binary people, and disabled people.

Please note that we will not respond to any enquiries from recruitment agencies.

Role Summary

As the Director of Research and Public Affairs you lead a team working across the full range of research work (including commissioning, grant-making and in-house research) and public affairs work (including policy analysis, advocacy work and mobilising our activists). You also contribute to the charity’s strategies, leadership and governance as a member of the Executive Team. Ultimately, your role is to generate new knowledge; and communicate knowledge, ideas and emotions to change hearts and minds, creating tangible reductions in alcohol harm across the UK.

Key Tasks and Responsibilities

Leadership, strategy & planning

1. Lead the research and public affairs functions at Alcohol Change UK.

2. Produce and deliver plans across our research and public affairs work programmes that are ambitious for change (impact), realistic given our resources, and consistent with our strategy, our other work programmes, and our values.

3. Set budgets, tightly control costs and identify opportunities for making savings, growing income and making the case for investment.

4. Appropriately monitor and evaluate our research and public affairs work with a view to knowing, growing and showing the impact we make.

Research

5. Work closely with the CEO, Policy and Research Manager, R&P sub-committee and Wales Office to determine and oversee the charity’s programme of commissioned research, research grants, and in-house research.

6. Ensure that all research is designed with impact-in-mind and, once complete, that it delivers on that impact through active and ongoing communication of the findings to the right audiences with the right messages through the right channels.

7. Lead the research function to be the central hub for the charity on the topic of alcohol harm and its solutions, staying on top of new research.

8. Influence the research spending of other agencies (e.g. NIHR) with a view to maximising funding into alcohol research in general.

Public Affairs

9. Lead and manage the charity’s public affairs activity, deploying the CEO, Research & Policy Officer and other staff as a team.

10.  Lead our work with external alliances, such as the Alcohol Health Alliance and the Alcohol and Families Alliance, and on the APPG on Alcohol Harm.

11.  Develop excellent relationships with Parliamentarians, civil servants, charities and other important institutional actors in our field.

12.  Build Campaigner journeys for our engagement audience to best mobilise them to help us with our influencing work.

13.  Lead on the commissioning and management of any external public affairs agencies, parliamentary monitoring services and similar suppliers.

14.  Ensure our policy positions are kept up-to-date, based on emerging evidence and contemporary thinking, and consistent with our principles.

15.  Work closely with the Director of Engagement and Fundraising to effectively mobilise and deploy our activists, Community Champions and other supporters so they (i) make a difference, (ii) become better informed over time, and (iii) remain motivated to campaign for our cause.

16.  Work closely with the Director of Marketing and Communications to influence all forms of media to better support our desired outcomes.

Team Leadership and Management

17.  Lead and manage the research and public affairs team(s), ensuring excellent line management.

18.  Lead the process of recruiting and inducting new team members, as appropriate.

19.  Proactively develop your own skills and experience as well as those of staff within your team.

Cross-organisational Role

20.  Act as a spokesperson for the charity at high profile events and across media, including radio and TV.

21.  Be an active and positive member of the charity’s Executive Team.

22.  Work with colleagues across the charity to support their work and to act as ‘one team’.

23.  Work particularly closely with colleagues in the Wales office, optimising opportunities for joint working.

24.  Contribute actively and positively to the development of charity-wide strategies and activity.

Other Duties

25.  Continually develop your knowledge of alcohol harm and solutions to it.

26.  Act as a positive ambassador for Alcohol Change UK at all times.

27.  Know, embrace and actively uphold the values of Alcohol Change UK at all times.

Other reasonable duties at the request of the CEO.

About Us

Headway East London is a charity supporting people affected by brain injury. Working across 13 London boroughs we offer specialist support and services for survivors and their family. We offer therapies, advocacy, family support and community support work alongside our day service: a community venue where people can make the most of their abilities and interests.

We also promote awareness and understanding of brain injury by providing information to the public, and offering training to university students, professionals and businesses.

Our vision is to build a community where people with brain injury are valued, respected and able to fulfil their potential.

About the Role

We are looking for a Day Service Co-ordinator to join our art studio team and support people living with brain injury in our day centre in Haggerston.

You will take responsibility for organising and delivering activities in the Submit to Love art studio, such as supporting members in creating new artworks, planning and delivering events and outings, and engaging members in a variety of other activities in response to their needs and interests.

The role also involves providing advocacy and support (key working) for up to 12 members and ensuring the smooth running of the day service as a member of the co-ordinating team.

Principal Duties and Responsibilities

Activities in the art studio:

•  Support members to engage creatively and develop their personal artistic practise.
• Work alongside the studio manager, day service members and volunteers to plan and deliver events, including artist led workshops, exhibitions and open studios.
•  Plan trips to cultural events and experiences.

Key working:

• Act as key worker for up to 16 members, checking in regularly about their engagement in the centre and their general wellbeing, and supporting them with information, advice, and advocacy as appropriate.
• Establish and maintain contact with members’ families, carers, and relevant statutory partners to facilitate good communication and better provide appropriate support.
• Maintain accurate and up-to-date records, including comprehensive individual risk assessments.

Day Service co-ordination:

• Work closely with colleagues and volunteers in the day service and other teams at Headway East London to create a welcoming, supportive, and stimulating environment for members.
• Share responsibility for practical tasks in the day service to ensure its smooth running.
• Work sensitively with volunteers, supporting them alongside the volunteer co-ordinator to take on meaningful and rewarding roles in the day service.

How to apply:

Please visit our website for more infomation on how to apply for this role. Closing date for applications is Friday 10th May 2024 at 9:00am. 

We want to be an inclusive place where a diverse mix of talented people want to come and contribute their unique strengths and perspectives. We are focused on equality and believe that all the fascinating characteristics that make us different, make us more able to deliver our life-changing work with passion and creativity. 

Headway East London is an Equal Opportunities Employer and we are committed to ensuring that all staff are motivated, skilled and rewarded by their work. We welcome applicants regardless of race, religion or belief, colour, national origin, sex, sexual orientation, disability, age and other protected status as required by law. We promote and protect human rights; they are the foundation of what we do.

Trusts and Foundations Manager 

FTC - (12 Months)

 Full time (34.5 hours), we are open to a conversation about how you work these hours

Home-based / Split between home and our London Office

National: £ 41000- £46000

London: £44500 - £49500

Are you passionate about building long-term relationships and securing high value donations from charitable trusts and foundations? Do you want to be part of an ambitious philanthropy team, where you can take your career to the next level while making a lasting difference for people living with cancer? If so, we’re looking for someone with excellent relationship building and communication skills to help drive a step-change in Macmillan’s income.

About the role

The Trusts and Foundations Manager will contribute to a step-change in Macmillan’s income, with a focus on identifying and realising high value income from Trusts and Foundations. You will achieve this through personally soliciting, securing, and stewarding high value gifts aligned with Macmillan’s strategic priorities and facilitating supporters to become advocates and champions for Macmillan. As a manager, you will also provide guidance and support to your direct reports in the team.

About us

At Macmillan you'll find talented people working together to do whatever it takes to support people living with cancer. We're going all out to find even better ways to help even more people who need our support. Our values are at the heart of who we are and everything we do, inspiring our thinking and guiding our actions.

About you:

· Excellent written communication, with the ability to navigate complex information to develop proposals that articulate a clear vision and compelling narrative to inspire donors.

· Excellent verbal communication, networking, and relationship-building skills with demonstrable experience of building trusted, authentic relationships with senior stakeholders, Trustees and senior volunteers.

· Experience in identifying, cultivating, securing, and stewarding high-level five or six-figure philanthropic gifts.

· Experience of being a diligent and accurate record keeper, ideally with experience of using Raiser’s Edge CRM.

· Experience of line-management.

Recruitment Process
Application deadline: 8th May 2024
Interviews are planned for w/c Monday 13th May 2024

To ensure fairness and consistency to select the best candidate for this role, all our applications are anonymised up until an interview has been confirmed.

Location: Bexley

Salary: (Salary Band 2.1/ 2.2)

Qualified applicants (with an accredited VAWG /domestic abuse qualification): £29,174.06 - £31,826.25 per annum.

Unqualified applicants £27,582.75 – £29,174.06 per annum.  In house training to attain qualified band is available after successful completion of probation period.

(Please note successful applicants are usually appointed at bottom of relevant band).

Hours: 37.5 Hours per Week

Contract: Fixed term contract until September 2024

Closing Date: 6th May at 12 noon

We reserve the right to close this vacancy earlier if the position is filled.

Virtual Interview Date: 13th May 2024

Are you looking for a rewarding role working for an intersectional feminist organisation? If so, we have an incredible opportunity for you to join our team as Refuge Case Workers at Solace Women's Aid.

We exist to end the harm done through gender-based violence. Our aim is to work to prevent violence and abuse, as well as providing services to meet the individual needs of survivors, particularly women and children. Our work is holistic and empowering, working alongside survivors to achieve independent lives, free from abuse.

Our core values reflect our history and were developed in consultation with staff and service users. Feminism and intersectionality are key to our work and we are committed to the principles of being survivor-led, trauma-informed, empowering, diverse, anti-racist and anti-discriminatory.

About the Service

Our refuges provide emergency accommodation to women and children fleeing domestic abuse and sexual violence, last year nearly 1000 women and children found a safe place to stay in one of our refuges.  Refuge Case workers provide emotional and practical support this can include housing support, legal options, reporting to the police, benefits, financial matters and accessing therapeutic support services.

About the Role

You will be a keyworker for a caseload of (on average 6-10 women) living in or moving on from the refuge.  You will be with them from the start of their journey to the end, welcoming and helping them settle when they arrive to when they are ready to move on to their next home.  This includes carrying out risk and needs assessments and developing support plans.  Your work with service users will ensure their practical needs as well as emotional needs are taken care of. You also provide a vital role in keeping the service a safe and secure environment for the women and children who now call the refuge home. It is a face paced, target driven role.

About You

Key to this role is experience of working/volunteering with anyone who has experienced any form of social disadvantage.  A knowledge of domestic abuse and its impact on women and their children is important as well as an ability to build supportive and empowering relationships.  You must be open and willing to learn new skills which will build on your working practice with service users to co-develop and deliver support planning, risk assessment & linking in with other agencies where needed. 

Knowledge and experience of risk assessing, case management and legal remedies, housing and welfare benefits is ideal however not required as we are confident that we can train around these.

As women we know that we don’t always apply for jobs unless we meet all of the criteria. If this applies to you, we ask that you consider using the supporting statement to show us how you believe your experience and skills will enable you to do the role, and how you think we might support you to develop in the role.

We understand that you may not have all the knowledge, experience, and skills mentioned in the Job Profile Document. However, your interpersonal skills, passion to have a positive impact, commitment to our purpose, and ability to learn quickly and collaborate effectively will be equally important. If you wish to learn more about the role or if you are unsure about whether to apply, we encourage you to contact our recruitment team.

What we can offer you

We provide a comprehensive benefits package to all our employees, including:

• Flexible working
• Focus on learning and development (internal career progression and training)
• Generous holiday entitlement
• Employer pension contribution
• Family-friendly leave and enhanced maternity pay
• Access to Inclusion Networks
• Daily clinical debriefing
• Employee Assistance Programme providing free 24/7 support and advice
• Employee Benefits Platform offering staff discounts, benefits and savings
• Flow & Restore yoga classes
• Meditation sessions
• Cycle to Work Scheme

How to apply

Please submit your CV and Supporting Statement through the recruitment portal. When applying for this role, kindly highlight in your Supporting Statement how your values, knowledge, transferrable skills, and experience align with each point within the following sections of the Job Profile Document:

• Values, Behaviours & Competencies
• Knowledge, Experience and Skills

Solace Women's Aid values diversity, promotes equity, and challenges discrimination. We encourage and welcome applications from candidates of diverse cultures, abilities, perspectives, and lived experiences. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay, and benefits. Our Inclusion Networks support staff with protected characteristics and offer inclusive spaces to connect.

We are a Disability Confident Employer and committed to an inclusive and accessible recruitment process. We anticipate and provide reasonable adjustments as needed and support employees who acquire a disability or long-term health condition, enabling them to stay in work. If you require any support to apply for this role, please email us.

This service is run by women for women and is therefore restricted to female applicants under the Equality Act 2010, Schedule 9, and Part 1. Section 7(2) e of the Sex Discrimination Act 1975 apply. The post is exempt from the Rehabilitation of Offenders Act.

As part of safer recruitment practices, we carry out pre-employment checks including references, Disclosure and Barring Service (DBS) and right to work in the UK checks.

No agencies.

Location: Islington Head Office & Hybrid

Salary: (Salary band 4.1) £35,022.58 - £36,590.75 per annum, pro rata.

(Please note, successful candidates are usually appointed at the bottom of the relevant band)

Hours: 37.5 hours per week

Contract: Fixed Term Contracts until November 2024 (maternity cover)

Closing Date: 6th May 2024 at 12 noon

Virtual Interview Date: 13th May 2024

Are you looking for a rewarding role working for an intersectional feminist organisation? If so, we have an incredible opportunity for you to join our team as Clinical Lead/Counselling Manager at Solace Women's Aid.

We exist to end the harm done through gender-based violence. Our aim is to work to prevent violence and abuse, as well as providing services to meet the individual needs of survivors, particularly women and children. Our work is holistic and empowering, working alongside survivors to achieve independent lives, free from abuse.

Our core values reflect our history and were developed in consultation with staff and service users. Feminism and intersectionality are key to our work and we are committed to the principles of being survivor-led, trauma-informed, empowering, diverse, anti-racist and anti-discriminatory.

About the Service:

Counselling service provides one-to-one counselling up to 16 sessions to survivors of VAWG. The Counselling Service provides support to survivors across London in the community, as well as through refuge-based CYP and adult counselling services.

About the role

We are looking for a Clinical Lead to join our counselling service that provides one-to-one counselling to survivors of VAWG. The Clinical Lead provides line management support to a team of CYP Therapists and supports with clinical decision making across the counselling service.  The Clinical Lead will work from a trauma-informed perspective and use multi-modal interventions considering the needs of a diverse group of survivors of VAWG.

About you

The ideal candidate will offer a trauma-informed perspective to therapeutic intervention and clinical decision making. The ideal candidate will have great organisational skills, good communication skills (both written and verbal), and an ability to manage their own workload. The successful candidate will be able to balance competing priorities and support the wider counselling team to deliver a high-quality service to the survivors accessing support. 

Previous management experience is a plus, but not essential. If you hold a recognised professional counselling qualification to Diploma level or equivalent with 2 years’ post-qualification experience, and are passionate about ending VAWG, we would love to hear from you.

We understand that you may not have all the knowledge, experience, and skills mentioned in the Job Profile Document. However, your interpersonal skills, passion to have a positive impact, commitment to our purpose, and ability to learn quickly and collaborate effectively will be equally important. If you wish to learn more about the role or if you are unsure about whether to apply, we encourage you to contact our recruitment team.

What we can offer you

We provide a comprehensive benefits package to all our employees, including:

• Flexible working
• Focus on learning and development (internal career progression and training)
• Generous holiday entitlement
• Employer pension contribution
• Family-friendly leave and enhanced maternity pay
• Access to Inclusion Networks
• Daily clinical debriefing
• Employee Assistance Programme providing free 24/7 support and advice
• Employee Benefits Platform offering staff discounts, benefits and savings
• Flow & Restore yoga classes
• Meditation sessions
• Cycle to Work Scheme

How to apply

Please submit your CV and Supporting Statement through the recruitment portal. When applying for this role, kindly highlight in your Supporting Statement how your values, knowledge, transferrable skills, and experience align with each point within the following sections of the Job Profile Document:

• Values, Behaviours & Competencies
• Knowledge, Experience and Skills

Solace Women's Aid values diversity, promotes equity, and challenges discrimination. We encourage and welcome applications from candidates of diverse cultures, abilities, perspectives, and lived experiences. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay, and benefits. Our Inclusion Networks support staff with protected characteristics and offer inclusive spaces to connect.

We are a Disability Confident Employer and committed to an inclusive and accessible recruitment process. We anticipate and provide reasonable adjustments as needed and support employees who acquire a disability or long-term health condition, enabling them to stay in work. If you require any support to apply for this role, please email us.

This service is run by women for women and is therefore restricted to female applicants under the Equality Act 2010, Schedule 9, and Part 1. Section 7(2) e of the Sex Discrimination Act 1975 apply. The post is exempt from the Rehabilitation of Offenders Act.

As part of safer recruitment practices, we carry out pre-employment checks including references, Disclosure and Barring Service (DBS) and right to work in the UK checks.

No agencies.

Bipolar is one of the biggest health challenges of the 21st century, there are over a million people living with bipolar in the UK alone. Millions more of their friends and family are also affected.  Bipolar UK are meeting this challenge through peer support, lobbying and research, improving on information, resources and tools to not only help anyone affected by the condition, but to live well and thrive.

Bipolar UK is a rapidly expanding charity with big plans to grow its income and impact over the next five years. We are looking for ambitious and talented individuals who will maximise the opportunity presented by the Bipolar Commission and key strategic relationships. We are looking to grow our network of in-person groups, maximise the impact of our expanding online resources and generate increased income and support from charitable trusts, key partnerships, commissioned income, individual givers and major donors.

Our Part-Time Fundraising Officer will support the organisation's fundraising joining a high performing team of fundraisers.

Job deliverables:

• Identify and maximise opportunities to raise unrestricted and restricted funds from small trusts and other funding bodies to ask for grants up to £10,000
• Plan, prepare and write compelling applications for funding
• Build relationships with trusts, foundations and other funding bodies that help Bipolar UK secure long-term funding and support
• Achieve income targets that support Bipolar UK’s strategic service delivery goals
• Keep accurate records on Salesforce CRM
• With the Trusts Manager, develop our ‘thank you’ processes and donor stewardship programmes
• Create reports and updates for donors that bring to life the impact of their support
• Meet regular deadlines and manage your own workload
• Develop excellent working relationships across Bipolar UK
• Develop and maintain your knowledge of the charity sector and fundraising environment, to keep up to date with changes
• Be administratively self-supporting
• Understand and empathise with the beneficiaries and portray them (and the work of Bipolar UK) with sensitivity and accuracy
• Undertake any other duties that are relevant to the job as requested by the Trusts Manager and the CEO
• Work closely with other members of the fundraising team including the Partnership Development Manager and Strategic Partnership Manager, and collaborate on tasks and projects where applicable

For a full list of skills and expereince required for the role, or for details on how to have an informal discussion before applying with our Trusts Manager.  Please download the Job Description and Person Specification.

Bipolar UK will make sure that people are judged on their ability and potential, not on their background and situation. We will seek to treat people fairly, regardless of visible and non-visible differences such as mental health, health, gender, race, nationality, ethnic or national origin, religious beliefs or practices, political beliefs, sexual orientation, gender reassignment, disability, age, family/marital status, social background, pregnancy or potential pregnancy, caring responsibilities, spent criminal convictions or trade union affiliation.

We appreciate that these differences will contribute to diverse experiences of life, attitudes, values, and ways of thinking and communicating - and that these different perspectives can make a valuable contribution to our work.

All roles are subject to a DBS check and references.

Salary: Grade 1.2 - £24,102 per annum pro rata

Contract: Fixed term until end of October 2026

Part time – 18.75 hours per week

Closing date: Sunday 19th May 2024 at  11.30 pm

We’re looking for an enthusiastic individual with office administration and customer service experience to join us as an Administrator and provide the support we need to help us deliver an effective local service. This is an exciting opportunity, and you will play a key part in standing up to the housing emergency.

About Shelter

A home is a fundamental human need, as essential as education or healthcare. Yet millions of people across Britain struggle on a daily basis with homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction. So we are striving for change; with individuals, in communities, across society, and leading the way to a safe home. We need ambitious, best-in-class individuals who are passionate about our cause to join us at this exciting time. This is your chance to play a part in the fundamental change we are striving to achieve.

At Shelter we are united by our purpose to defend the right to a safe home. Our enemy is the social injustice at the core of the escalating housing emergency. We believe that to win that fight, we must be representative of the people we are here to help and those who support our movement for change. In all our people decisions, we take pride in being inclusive, fair, equitable and transparent.

We have committed to combat racism both within and outside Shelter and welcome you on our journey to becoming a truly anti-racist organisation.

About the team

Shelter Sheffield provide housing advice and support to people across the city with a focus on emergency homelessness, intensive support for children and families, people experiencing domestic abuse and people with multiple and complex needs. We take a holistic approach to help people deal with interrelated issues that can impact their ability to keep a home and help over 5000 people a year while also working to change the underlying systems that cause the housing emergency.

About the role

You will be the first point of contact for in-person and telephone callers to the service - taking client details, providing information and working with advisers to direct enquiries to the right people.

You’ll provide administrative support and have responsibility for designing and developing office systems and processes, data input, extraction and analysis and finance administration.  Helping front line staff with case administration, assisting the Hub managers with ad-hoc projects and seeing that our office equipment is properly maintained – all are aspects of this interesting, varied and vital role.

We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.

About you

We are looking for someone who;

• Has proven office administration and customer service experience. You’ll be a confident user of Microsoft Office, including Excel, Word, PowerPoint and Outlook.

• With a passion for social justice.

• Will thrive in a fast paced and busy office environment, with a flexible and tenacious approach and will enjoy learning new skills.

• Has strong data processing skills with the ability to input, extract and analyse data and to review processes, introducing new ways of working where needed.

In return we can offer a competitive salary and a wide range of benefits, including 30 days of annual leave (pro rata for part time staff), enhanced family friendly policies, pension, and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

Home is everything. We exist to defend the right to a safe home. Join us in ending the devastating impact the housing emergency has on people and our communities.

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

Job Description

Job Title: Wellbeing Navigator

Accountable to: Wellbeing Hub Manager and Senior Wellbeing Navigator

Accountable for: Working with the team and volunteers

Location: The Meritage Centre, Hendon, Barnet, NW4

Hours worked between: 9.30am - 5.30pm Monday - Friday pro rata

PURPOSE OF THE JOB

The Barnet Wellbeing Hub is an exciting new initiative that utilises a social prescribing model to support adults over 16 years old with common and long term conditions and/or social care needs to become involved in community activities. The Wellbeing Hub is an integral component of the overall Integrated Wellbeing Service Strategy for Barnet. A vacancy available for the right candidate to support the continued growth and development of the Social Prescribing offer in Barnet.

The hub acts as a referral Single Point of Access between statutory providers and community settings. A high volume of people are referred from statutory providers, other community organisations, or could self-refer to the hub. Staff will support individuals to engage with community activities.

The role of the wellbeing navigator team will be to provide a holistic service from referral through to discharge. They will work with partners to accept referrals into the service. They will welcome each person, provide a short triage to ensure that their conditions are appropriate ones for the service to assist, and then make appointments for them to visit for more in-depth assistance where necessary. They will also carry out background administration for this service such as logging individual details onto the service database.

MAIN TASKS

Individual Support

• Working with other team members, to provide first point of contact to all those accessing the service, whether face to face, by telephone or email.
• As part of a team, make contact to all people referred into the service.
• Provide a basic Triage service to people who are referred, either over the telephone or via appointments in the office.
• For those people with appropriate needs, book appointments for them to meet.
• Assist people to engage with community activities.
• Follow up with people who have used the service to ensure that they are engaging successfully.
• Provide a professional service that maintains boundaries, but is warm and respectful.
• Maintain individual confidentiality and respects equal rights and diversity.

Outreach work

Links with other community organisations and relationships with statutory services are integral to the success of the Wellbeing Hub. You will be working as part of the team to formulate an outreach work plan to support the Integrated Wellbeing Service working with our partners,

• Log all individuals accessing the service onto the central database in an accurate and timely fashion.
• Liaise with our partners and encourage collaborative and partnership working
• Build relationships and rapport with external partners
• Seek and generate referrals to the Wellbeing Hub and improve the community access into the Wellbeing Hub service
• Work flexibly at other premises, including GP practices, to deliver Emotional Health Checks to individuals based around the borough where appropriate

Administrative Duties

• Log all individuals accessing the service onto the central database in an accurate and timely fashion.
• Information logged should include people’s demographic information, presenting needs and any other case notes deemed to be appropriate.
• Log appointments for people to meet Wellbeing Navigators.
• Ensure that all paper or computerised records and documentation regarding the service is effectively and securely stored.

General duties

• To maintain accurate records to fulfil reporting requirements
• To adhere to all policies including equal opportunity policy and volunteer policy at all times
• Support the team in the setup and facilitation of events throughout the year and support the continued development of our activities
• Work with the team to support the recruitment and management of volunteers to create a team of hub champions to support the work of the navigators
• Attend and contribute to regular team meetings and supervision, as well as training sessions
• Carry out such other duties as deemed appropriate and may be reasonably required by the Service Manager.

PERSON SPECIFICATION

The Barnet Wellbeing Hub is an exciting and innovative initiative in the Borough that will improve the lives of thousands of people with health and social care needs. This role is a great job opportunity for candidates who have the relevant experience and skill sets. The post holder will need to be organised, self-motivated, and a quick learner. Candidates are expected to possess the following:-

Essential

• Experience of a customer care environment
• Experience of mental health needs or of working with people with mental health needs
• Ability to work on one’s own initiatives and self-motivated
• Excellent interpersonal and communication skills
• Excellent standard of literacy and numeracy and IT competency
• Strong commitment to teamwork to ensure the tasks required are completed
• Ability to work flexibly with other colleagues within the team
• Ability to be proactive and to problem solve, including seeking creative or imaginative solutions
• Ability to work under pressure and cope effectively and/or support others to cope effectively with difficult situations
• Self-motivated, enthusiastic and ‘can do’ attitude
• Strong ability to ensure confidentiality, data quality and integrity are kept at all times
• Commitment and ability to meet set deadlines for report generation and other tasks
• Commitment to equality and diversity

Only shortlisted candidates will be contacted.

Digital Fundraising Lead

12 Month Maternity Cover

£50,572 - £54,618 pa

City of London and we are a hybrid working organisation

This role is offered on a hybrid contract giving you the opportunity to also work from home three days a week.

Purpose of job:

Comic Relief is looking for a Digital Fundraising Lead to assume responsibility as the driving force behind our fundraising and engagement strategies. The Digital Fundraising/Marketing Lead is responsible for overseeing the Fundraising and Engagement strategies, planning and performance of our digital marketing channels, to deliver ambitious organisational objectives and fundraising growth targets. Comic Relief’s fundraising and public engagement is delivered primarily through it’s digital channels, and in this role you will lead the digital fundraising team and cross-organisational project teams in driving high performance across these channels, including web UX journey and optimisation, email communications and paid media campaigns to facilitate the delivery of over £18M income across Fundraising.

If you have experience in developing and executing digital marketing plans for fundraising campaigns, thrive on collaboration and enjoy working as part of multi-disciplinary project team to maximise fundraising income we’d love to hear from you.

Join us at the heart of Comic Relief's mission to create a just world, free from poverty. As Digital Fundraising Lead, you'll play a vital role in making that vision a reality. Come be a part of something special.

Key responsibilities:

· Lead the strategy setting and annual planning and budget setting for Comic Relief’s Digital Marketing & Fundraising, including building financial models, developing business cases, monitoring budgets and updating forecasts

· Manage and coach a team of digital fundraisers to execute fundraising, (acquisition and engagement), activity across our key digital channels to deliver against agreed plans and objectives across the entire Fundraising team, specifically focussed on the UK public audience: individuals and communities of individuals, including schools and workplaces

· Foster a culture of high performance and build organisational expertise through a test, learn and iterate approach where data, learning and insight is used to make informed decisions and actioned swiftly. Ensure knowledge is systematised and shared across the organisation for maximum impact

· Working as a lead within the Public Activation & Individual Giving team, work with the team and wider colleagues to ensure all digital communications our audiences receive and the digital experience they have, is appropriately targeted, designed and delivered in a way to maximise engagement and life time value

· Operate as a champion of digital innovation within the wider Fundraising team and organisation, proactively identifying, sourcing and helping to embed new technologies, ways of working and tools and approaches that drive digital marketing/fundraising performance and income generation. Where necessary, bring x-organisational project teams together to deliver digital marketing / fundraising change projects.

· Lead the management and performance management of our media agency to develop a digital media strategy that delivers against agreed KPI’s, working closely with the Paid Media Manager to continuously optimise and evaluate performance across the full suite of campaigns and always on activity plan

· Oversee the email marketing strategy, including oversight of critical email marketing tools and platforms, ensuring the effective management of audiences and messages, closely with the Senior Digital Fundraiser and Email Marketing Executive to continuously optimise and evaluate performance across the full suite of communications

· Play a lead role in working with stakeholders across the organisation to unify separate digital marketing activity (owned and earned) to ensure all Comic Relief efforts are working together to maximise effectiveness and efficiency

· Play a lead role in working with colleagues managing Comic Relief’s website and associated platforms to ensure they are optimised for User Experience and conversion to action across all agreed initiatives and activities

· Provide specific leadership in bringing the Fundraising, Technology and Data teams together to ensure our Digital Marketing and Fundraising strategies and plans are aligned with data and tech capabilities and priorities and oversee direct interventions to solve problems and mitigate risks to delivery and performance

Operate as primary point of contact with BBC Marketing specifically in relation to digital marketing strategies, including development of Red Nose Day web pages, supplying content and performance tracking

People Management

· Provide balanced, constructive feedback, undertake effective performance management to embed accountability and proactively support the professional development and growth of staff

· Proactively undertake business planning, prioritise activities and set clear and realistic objectives for the team and individuals based on capacity, expertise, and aspirations

· Maintain regular two-way communication and dialogue with staff, ensuring information is cascaded and escalated as needed

Person specification

Essential criteria

· Extensive experience of creating, implementing and optimising digital strategies and user journeys for the purposes of a sales or fundraising outcome

· Experience of delivering digital marketing activity or projects for a high-profile brand

· Experience of leading and working effectively in cross-functional digital project teams to deliver shared goals and objectives

· Proven experience of digital channel planning and performance tracking

· Experience of leading and working with a matrix of channel experts and multi-disciplined stakeholders

· Experience of budget management including setting detailed, annual and campaign planning budgets and strategies

· Analytical thinker with great communication skills that engage and inspire

· Management experience – managing and motivating a team effectively to achieve high quality outcomes

Desirable criteria

· Experience of working with CRM & associated systems to facilitate relational fundraising

· Specific experience working closely with Technology and Data teams in innovating and optimising conversion journeys, innovation and production development

· Effective relationship builder with the ability to proactively challenge and persuade senior stakeholders and partners

Perks and benefits:

· Flexible working hours

· Work from home option

· Wellness programs

· Employee Assistance Programme

· Enhanced maternity and paternity leave

· Paid emergency leave

· Sabbatical Opportunities

· Professional development

· Mentoring/coaching

· Paid volunteer days

· Payroll giving

· Team social events

· Extracurricular clubs

· Cycle to work scheme

· Free fruit

To apply please visit our website via the link and apply online.

Don’t meet every single requirement? Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every single qualification. At Comic Relief we are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

Why work at Comic Relief

There are lots of good reasons to join us at Comic Relief. You can read more about our employee benefits, such as our commitment to flexible and hybrid working. We ask staff to come to the office twice a week, normally on agreed team days, so that we can do all those things that are difficult to do online. Our office is based in Whitechapel, London,

There are lots of opportunities to develop your skills and experience at Comic Relief, including opportunities to become a Mental Health First Aider or to participate in our Employee Network Groups that focus on making Comic Relief a more inclusive place to work.

Disability Confident employer

As part of the Disability Confident scheme, we take positive action by providing first-round interviews to candidates who have a registered disability, provided they meet the minimum criteria for the role, as demonstrated on their CV.

Salary: £33,417 per annum plus £5,023 London Weighting (if applicable)

Location: London (Hybrid) or Remote Working

Contract: Fixed Term for 12 Months

Hours: 37.5 per week

Closing date:  Wednesday 8th May 2024 at 11:30pm 

*This role is being advertised as a CRM Executive but on appointment your job tile will be CRM Officer.

Do you have proven experience of working on email platforms utilising complex segmentation and deploying a high volume of emails with dynamic content? Then join Shelter as a CRM Executive and you could soon be playing a vital role at the heart of our CRM team.

About Shelter

A home is a fundamental human need, as essential as education or healthcare. Yet millions of people across Britain struggle on a daily basis with homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction. So, we are striving for change, with individuals, in communities, across society, and leading the way to a safe home. We need ambitious, best-in-class individuals who are passionate about our cause to join us at this exciting time. This is your chance to play a part in the fundamental change we are striving to achieve.

At Shelter we are united by our purpose to defend the right to a safe home. Our enemy is the social injustice at the core of the escalating housing emergency. We believe that to win that fight, we must be representative of the people we are here to help and those who support our movement for change. In all our people decisions, we take pride in being inclusive, fair, equitable and transparent.

We have committed to combat racism both within and outside Shelter and welcome you on our journey to becoming a truly anti-racist organisation.

About the team

Our established specialist CRM function works across the business to develop and coordinate a programme of communication that strengthens our engagement with the people that want to support our cause.

The team play an important role in helping us achieve our target of growing our active and engaged supporter base by leveraging our investment in marketing automation technology (Adobe Campaign) to deliver a greater supporter experience at every touchpoint. The team sits within our Communications, Policy and Campaigns directorate collaborating across the organisation with various stakeholders to help support and achieve our goals.

This is your opportunity to join us and play a key role in our future.

About the role

This is your opportunity to play a part in the day to day running of our CRM team and to really make your mark here at Shelter. You’ll be working closely with the Head of CRM and the CRM Manager, alongside another CRM Executive and will be responsible for delivering our email communications for Shelter, building the data selections and workflows from scratch and utilizing dynamic content, as well as fulfilling data briefs for other channels.

You will be involved in exciting projects that deepen our engagement with our supporter base, and encourage them to take repeat actions. We’ll rely on you to ensure that our communications follow best practice as well as making the most of our personalization capabilities with the aim of increasing our supporter engagement.

You’ll also be the go-to person for expert understanding of how campaigns and supporter journeys should be built within Adobe Campaign as well as understand the data held to ensure it is being leveraged appropriately. Along the way, you’ll get to collaborate with colleagues in Fundraising, Campaigns, Retail, Services, Data Management and Insight, IT and Research as you do all you can to ensure we deliver the very best supporter communications.

About you

To succeed, you’ll need a firm grasp of the CRM tech landscape, including list management, segmentation and dynamic content, with experience of Adobe Campaign, Adobe Classic or a similar platform being essential. We’re looking for substantial experience in a CRM role with significant output and a proven track record of building and deploying complex automated journeys.

You’ll have good understanding of email marketing best practices, and the ability to edit email templates in HTML is desirable. Additionally, experience using Litmus (or something similar), as well as data selection experience, would be desirable.

What is for certain though is that you’re well-organised, have strong attention to detail, and can manage your time effectively as well as being used to building dynamic content within a template and building segments and audiences.

You’ll be playing a big part not only in our team but within the wider organisation as we look to use CRM more and more.

How to Apply

Please click ‘Apply for Job’ below. You are required to submit a CV and a supporting statement. The supporting statement should include responses to the ‘About You’ points in the job description of no more than 350 words each. Please provide specific examples following the STAR format and ensure you demonstrate how you address the behaviour below throughout your responses:

• We prioritise diversity and have an inclusive and open mindset

Any applications submitted without a supporting statement will not be considered.

Benefits

We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.

Apply to be part of our team and be the change you want to see in society.

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.

We will be sharing the interview questions with candidates shortlisted for an interview 3 days before the interview.

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

The purpose of this role is to provide administrative support for Global Black Thrive involvement in the Culture of Care Programme liaising with the Lived Experience Advisors, the Race Equity Lead, Neurodiverse Connections, the Royal College of Psychiatrists and NHS England. 

This will include HR, Operations and Admin functions relating to the Culture of Care (CoC) Programme and will include managing systems to efficiently run the business and achieve strategic objectives agreed by Black Thrive Board of Directors. 

The role will be the first point of contact for our CoC team, organising travel and accommodation, managing HR and office queries. 

You may be involved in managing onboarding and offboarding, preparing employment contracts (Full-time and/or part-time, zero hours and/or fixed terms contracts), checking and following right-to-work in the UK, and administrating DBS checks. 

You will be working with the HR and Admin Manager in Global Black Thrive and may be required to assist in wider team activities where required. 

ABOUT BOND

Bond is the UK network for organisations working in international development. We unite and support a diverse network of over 400 civil society organisations to help eradicate global poverty, inequality and injustice. We strengthen and champion the sector to make international development more efficient and effective. We work to influence governments and policy-makers, develop the skills of people in the sector, share expertise, and build organisational capacity and partnerships.

MAIN PURPOSE OF THE JOB

The role leads on the delivery of Bond’s corporate and CEO level events. This role is managed by the Head of Communications but also works with the corporate and marketing team, the Director of Membership and Communications and CEO. 

The primary focus of this role is to manage and deliver high-quality events for Bond’s corporate partners to help them reach their target audiences, and to deliver high level events for CEOs and senior leaders across our network to help provide senior leaders with the support and skills needed to provide effective and supportive leadership. 

MAIN RESPONSIBILITIES

1) Corporate events:

• Manage and deliver a range of events to fulfil contractual commitments with corporate partners.
• Ensure the successful execution of events, including hybrid and face-to-face components, across various locations including potential European venues.
• Collaborate with internal teams and external partners to deliver high-quality events that meet partner expectations and contribute to revenue generation.

2) CEO engagement events:

• Develop and implement a comprehensive program of events targeting CEOs and senior leaders within our network.
• Coordinate logistics, including speaker liaison, venue sourcing, and event planning for CEO events throughout the year.
• Work closely with senior management to align events with organisational goals and strategies outlined in Bond’s membership strategy.

3) Special projects:

• Coordinate special one-off projects and events as required by members or donors, ensuring alignment with organisational objectives.

4) General

• Ensure the successful delivery of Bond corporate and CEO events both online and in person, where appropriate.
• Ensure events logistics, including working with any contractors and with any external booking systems are successfully delivered.
• Develop and maintain the Bond corporate and CEO events schedule and ensure that project timelines are adhered to.
• Liaise with speakers and ensure that speakers are successfully briefed
• Support all digital content of uploading and editing sessions and speakers on the Bond website.
• Liaise and work with external event platforms for any major events.
• Scope and research venues and platforms and tools for in-person, online and hybrid events.
• Assist in-person and hybrid event providing support as and when required.
• Working with the Marketing and Membership Manager and Business Development Adviser, ensure that all events communications are delivered in a timely manner and that delegate queries are answered.
• Ensure the successful delivery, when required, of any post-event communications, including blogs and video, and ensure that each event is evaluated.
• Working with the corporate partnerships team, advise and support on the successful delivery of webinars.
• Identify and mitigate risks associated with event delivery, including changes in corporate needs or unexpected challenges.
• Ensure compliance with budgetary constraints and explore opportunities to optimise event-related expenditures.
• Maintain a portfolio of venues (both free and paid-for) that Bond can use when an in-person event is required. 
• Ensure that all events meet insurance, legal, and health and safety obligations. 

PERSON SPECIFICATION

The ideal candidate would:
• Have at least 2 years experience of events organisation and management in a similar or comparable setting

• Possess strong communication and interpersonal skills to build relationships with sponsors, event partners and participants.

• Be able to engage effectively with senior stakeholders and manage relationships with Bond’s network of members. 

• Have a good understanding of how events can generate income 

• Be entrepreneurial and flexible, with the ability to identify potential opportunities and partners.

• Be highly organised – able to plan, prioritise and deliver to tight timescales and to manage both strategic and reactive projects effectively. 

• Have a high degree of IT competence.

• Have an understanding of and commitment to the values and objectives of Bond

BENEFITS

Bond offers a competitive salary and benefits package including:

• 27 Days Annual Leave + Bank Holidays, with additional staff privilege days, normally between Christmas and New Year
• 7% pension contributions (staff pay 3.5%) ​
• Flexible working hours (Hybrid working – 1 day, minimum in the office per month)
• Staff Development days
• Perk Box access
• Employee Assistance Programme
• WeCare (Health and wellbeing services, including access to 24/7 online GP services, second medical opinion, mental health support such as counselling, guidance from health professionals, burnout prevention, life event counselling, get fit programmes, nutritionist advice, etc. – for staff and immediate family)
• Interest free season ticket loan

HOW TO APPLY

To apply submit your CV and cover letter outlining why you are the right candidate for this role by midnight on Wednesday 15th May 2024.

Please note that this advert may close early if a large number of applicants are received.

BOND AND EQUAL OPPORTUNITIES

Bond values diversity and works to advance equity and inclusion. All staff have a responsibility to ensure that they are being open, accepting and respectful to all that they come into contact with within their work at Bond, regardless their protected characteristics. Acting in accordance with the EDI policy, Bond staff must contribute to our inclusive organisational culture ensuring that they are aware of and respond appropriately to micro-aggressions, racism, sexism, LQBTQ+ misconduct and disability equity. Bond Staff must not be bystanders, and must report when they witness any unacceptable behaviour.

In order to assess and ensure the continued effectiveness of Bond’s Equal Opportunities Policy, all applicants are asked to complete a short questionnaire when applying. You are not obliged to answer the questions but the more information you supply the more effectively we can monitor our equal opportunity practices. Completion of all questions is voluntary and failure to answer any question(s) will not affect your application in any way.

The information you supply will be treated in confidence and will not be seen by any member of the selection panel responsible for the appointment. The questionnaire will be detached from your CV and cover letter, stored anonymously and used purely to provide statistics for monitoring purposes.