Jobs

Key Responsibilities:

• Provide high quality information and support in an empathetic and professional manner.
• Conduct a holistic needs assessments for each service user according to their individual circumstances
• Working with each service user to establish the most appropriate sources of support, and agree an action/support plan with them
• Provide a face to face service when there is an over-riding need to do so by visiting service users
• Collaborate with other agencies/service providers who can offer additional support options
• Liaise with partners, ensuring that agreed actions are followed up
• Log and communicate details of cases in a timely and accurate manner to ensure that records are up to date and the wider team has the information they need to provide support.
• Explore, assess and escalate any safeguarding concerns according to the RABI safeguarding policy.
• Contribute constructively to the development of the Service Provision team and function, for the benefit of service users.
• Work constructively and collaboratively to solve problems with the support of colleagues.

Person Specification:

Essential

• Experience providing services to vulnerable service users, listening and supporting in a non-judgemental way.
• Knowledge and insight into state benefits and complementary support services (whether national / local / statutory agencies.
• Excellent communication skills, being able to establish rapport and build trust quickly. 
• The ability to build a practical plan alongside a service user and adapt approach to different circumstances and personalities.
• Knowledge of data protection principles and how to apply them.
• Knowledge or experience of safeguarding best practice.
• Knowledge and insight into complementary support services (whether national / local / statutory agencies).
• Excellent IT software skills and aptitude to adapt to new systems and processes.
• Flexible, resilient and solution focussed working with sensitivity and integrity.
• Collaborative, constructive, and solution-focussed
• Ability to work flexibly, depending on the needs of the team and of service users.

Desirable

• Farming background or knowledge of the farming community environment. 
• Experience providing support remotely.
• Relevant qualifications in health and social care

Other

Use of own car, ability to travel to support service users / attend meetings.

This role profile is not exhaustive and is subject to review in conjunction with the post holder according to future developments at RABI.

RABI is proud to be an equal opportunity employer and aims to ensure that all employment practices secure equality of opportunity and that no prospective or current employee receives less than favourable treatment at RABI as a result of their sex, sexual orientation, age, race, religion, belief, ethnic origin, disability, marital, or for any other reason which cannot be shown to be justifiable. Our recruitment process strives to ensure that individuals are selected only based on their relevant skills, experience, qualifications and abilities.

Early applications are encouraged for this position as shortlisting and interviews will take place on a rolling basis. We reserve the right to close this advertisement early if we receive a suitable application prior to the deadline. 

Business & Human Rights Resource Centre is seeking an EU/Western Europe Researcher to contribute to our work on advancing corporate respect for human rights and the environment by companies in and from the region, with a focus on mandatory due diligence and similar policy and legislative debates. 

Details  

Salary:  GBP 34,000-37,000, commensurate with experience and adjusted according to location (the indicated range is aligned to London cost of living; if based in another location, the range will be adjusted down accordingly) 

Closing date: 14 April 2024 

Location: Germany (Berlin) or UK (London) preferred; co-working/office spaces available in both cities

Contract type: Full time (35 hours/week), 1-year (with possibility of extension) 

Annual leave: 24 days/year 

Start: As soon as possible

About the organisation

Business & Human Rights Resource Centre works with diverse allies and partners to put human rights at the core of companies’ business models and end abuse; to support communities and workers in securing their rights and accountability for corporate abuse; and to encourage governments to create the right regulation and incentives to uphold human rights in business. We are a global organization rooted in five continental regions, comprised of a Global Team of 80. Global Team members work with a rich network of human rights advocates in ten languages, and place strong emphasis on our alliances with grassroots organisations facing often profound inequalities of power in protecting their rights. The efforts inform our ability to influence responsible business, investors, and governments for transformative change.  

Our work covers the full gamut of human rights in business, with particular focus on three thematic programmes: just energy transition and natural resources; accountable digital technologies; and workers’ rights in global supply chains. These are strengthened by three cross cutting themes: civic freedoms and human rights defenders; corporate legal accountability; and racial and gender justice.

The position

The successful candidate will work closely with the EU/Western Europe team to contribute to our work in the region, with a particular focus on debates and developments around corporate accountability regulations in Europe. The Researcher will be responsible for updating and maintaining the digital portal with relevant news items and information on policy trends related to the region, engaging with European companies to seek responses to allegations of human rights abuse, both within the region and in their value chains, as well as supporting our efforts to promote effective implementation of (mandatory) due diligence.

Responsibilities

• Media monitoring: Conduct media monitoring online in English and German to identify news reports, NGO/civil society/trade union statements and reports, and policy development relating to business and human rights in the region as well as cases of alleged human rights abuse by European companies.
• Website content maintenance: Publish relevant items in English and German on the Resource Centre website, curate information, news and resources on online portal pages relating to Mandatory Due Diligence, UN Guiding Principles on Business and Human Rights, and Beyond Social Auditing.
• Company responses: Invite European companies in English and German to respond to allegations of human rights abuse and concerns raised by civil society about their conduct; maintain contact database information.
• Contribute to regional strategies and priorities: With partners and colleagues, support the EU team to implement our regional strategy, with a particular focus on the effective implementation of emerging and existing mandatory due diligence laws in Europe.
• Develop high quality written materials: (Co-)author materials for our website, including newsletters, blog posts, workshop summaries, guidance documents, briefing notes and papers.
• Outreach and representation: Help sustain and build a network of contacts in the region. Occasionally represent the Resource Centre at meetings, conferences and workshops.
• Administrative and project support: Assist as necessary with ad-hoc administrative tasks including donor reporting, organising travel and workshops.
• Team work: Participate in regularly scheduled Global Team and EU team calls, and ad-hoc calls and meetings as needed.

Essential skills and experience

• Experience: Experience working on business and human rights issues or in a related field; understanding of relevant international standards
• Research and analytical skills: Ability to search and identify relevant information online, and to synthesise and present information accurately with a high level of attention to detail
• Communication: Strong writing skills, including succinct writing for the web
• Values: Strong, demonstrated commitment to human rights. Shares values and ethos of the Resource Centre
• Team player & organisation : Able to work both independently and as part of a diverse (global) team, interacting in person and online, with good organisation and prioritisation skills as well as a proactive approach
• Languages: Fluent English and German (reading, writing, speaking)

The Policy and Public Affairs Officer exists to change policy and practice to improve access to treatment and health outcomes among people affected by eating disorders. They will do this principally by developing Beat’s policy positions based on evidence and ensure this is effectively communicated to key decision-makers. 

Beat are looking for a highly organised, analytical and engaging individual to join us. They will have a real passion for policy work, including creating a strong evidence base to influence decision makers and will excel in relationship building with external stakeholder.

The successful candidate will support policy research, adding to our evidence base and enabling Beat to strengthen our influence across all four nations of the UK. They will provide political expertise across all parts of the UK, including through growing relationships with MPs and providing the Secretariat responsibilities for the All-Party Parliamentary Group on eating disorders.

This is an exciting new role to develop a peer support group for people recently diagnosed with dementia and their family carers and to co produce a programme of activities so that they can continue to engage in stimulating activities in the community.

This role has been developed as a response to consultation on what people in Newham living with dementia want in order to live well with the disease. The successful candidate will be working with a small team of communitiy dementia support colleagues.

Employer - Kids

Location – This is a hybrid role with a requirement to flex the days available to attend face to face team meetings, partner meetings, pitches and events. The rest of the time the role will be home-based with the opportunity to use hot desks in central London. Occasional evening and weekend work will be required to lead on partnership fundraising and attend cultivation events as well as support the wider Fundraising and Engagement Team events and activities. 

Salary – £27,600 pro-rata (£34,500 full time equivalent)

Hours – 28 hours per week (over four or five days)

Experience – Proven track record of corporate fundraising or partnership/ sales experience.

The Good Stuff/Benefits:

• 25 days holiday + Bank holidays
• Flexible working
• Colleague Wellbeing Programme
• A strong team culture where successes are celebrated together
• Enhanced Maternity and Paternity Pay
• Company events and socials
• Life assurance
• Employer Pension contribution
• Employee benefits portal
• Referral scheme with financial reward
• Employee Assistance Program- access to free counselling sessions and support
• Free, engaging and effective e-learning platform
• Family Friendly Leave Pay
• Bereavement Leave

Now is a great time to join Kids’ Partnership & Events team. We have recently refreshed our brand, launched a new website and are building our digital service delivery in order to reach at least 120,000 disabled children and young people by 2027. There is so much to engage potential corporate partners with.

At Kids our partnerships with external companies provide vital funding, awareness and pro bono support to enable us to achieve our mission to ensure that every child has the opportunity to play, learn, thrive and grow.

Reporting to the Head of Partnerships and Events, this is a key role with a responsibly to deliver on our plan to secure more strategic and transformational partners. A particular priority is multi-year partnerships where there is potential for growth.

In practice, this means proactively identifying and qualifying opportunities, cultivating and stewarding relationships and thinking creatively and strategically to develop compelling proposals. The successful candidate will be leading on proposal writing, pitches and representing Kids at new business meetings, pitches and events.

This role will focus on our new business pipeline ensuring we are effectively developing partnerships in support of our wider organisational strategy. The role will be responsible for securing national partnerships and the successful candidate will have experience of securing new partnerships and managing a diverse portfolio of accounts. They will have outstanding relationship building skills and excellent stakeholder management experience, both internally and externally.

If you are passionate about building a world where all kinds of kids have all kinds of opportunities, then we would love to hear from you.

Responsibilities:

• Building a healthy, robust pipeline of new business opportunities, to actively on-board new strategic partners.
• In collaboration with the Head of Partnerships and Events, refine and develop Kids’ proactive corporate prospecting approach, including improved ways of working with Kids’ service teams, with a view to increasing the sustainability of partnerships secured.
• On boarding new partners and leading on partnerships agreements and due diligence plus developing stewardship plans to ensure lasting mutually beneficial relationships.
• Delivering partnership activations and communications plans, collaborating with partners and internal Kids’ teams to identify key moments that will drive further engagement.
• Representing Kids at external partner and prospect events.

Personal qualities for the role of Corporate Partnership Manager:

Essential

• Demonstrate experience of securing new business and on boarding new partners.
• Account management experience evidenced through strong relationship building skills.
• Ability to manage relationships with stakeholders at all levels both internally and externally.
• Ability to manage and exceed income targets of at least five figures.
• Experience of negotiating and completing contractual agreements.
• Excellent verbal and written communication skills with the ability to adapt style to suit the audience.
• Passionate and enthusiastic about the mission and vision of Kids.

Desirable

• Experience of working with a CRM database to manage contacts and monitor success against a range of KPIs.

Our Mission & Strategy

We’re here for children and young people with special educational needs and disabilities, young carers and families. We create life-changing opportunities by providing a wide range of support. Together, we’ll empower disabled children to stand up for their rights.

Childhood should be a joyful time. But some children and young people living with special educational needs and disabilities are defined by what they cannot do.That’s wrong.

Every child should have an equal opportunity to play, learn, grow and thrive.

Because when the world says we can’t, kids say we can.

Our strategic plan will enable us to reach 120,000 disabled young people and their families, every year, by 2027. 

We welcome applications from disabled people or people with lived experience of disability. We demonstrate our willingness to make reasonable adjustments to enable disabled candidates/colleagues to access and participate in the recruitment process (for example we make our adverts accessible, and where required/requested, will make application forms available in alternative formats, i.e. large print).  Kids encourages applications from disabled people by offering any disabled person who meets the person specification an interview.

If required, support is provided to applicants to complete an application form. Our in-house Careers team will discuss what support we can provide.  

KIDS is committed to safeguarding and promoting the wellbeing of all those who come into contact with our services. Our colleagues are trained to recognise and respond to safeguarding concerns. We work closely with families and other agencies to take all reasonable steps to minimise the risk of harm to children, young people and adults. 

To fulfil our commitment to those we work with we observe safer recruitment and selection procedures and nurture a safeguarding culture which is open and transparent, where all concerns in relation to our people can be identified and spoken about openly and are dealt with promptly and appropriately. By identifying concerning, problematic or inappropriate behaviour early we aim to minimise the risk of abuse.

Please note KIDS Safer Recruitment procedures will include a DBS check and a Colleague Suitability Declaration where applicable. Within the DBS check there are two Barred Lists. The Children’s Barred List and the Adults’ Barred List. If you are added to a Barred List then it is against the law to work, apply for work or volunteer in Regulated Activity with children and/or adults. Therefore, we ask you not to progress with your application. 

Equality, Diversity and Inclusion

We work to ensure that all of the Kids team:

• are committed to equality of opportunity, treatment and behaviour
• have equal access to employment, promotion and development
• have equal access to services
• have their needs considered as we develop services

This means that equality and human rights are:

• embedded in our business planning
• fully considered within our structures
• part of the personal development of all staff

Are you interested in working for a Global Charity that works on peace and safety, gender justice and building self-reliance among women and families. Mothers' Union is a global Christian movement working with people of all faiths and none to develop communities, strengthen families and advocate for change. Our members are active in 83 countries and work tirelessly to serve their communities to build a future where everyone thrives.

We are a diverse and inclusive movement who also welcomes friends and supporters from within and outside of the church structure, together with a host of active volunteers all championing the work we do.

The Role:

This role will cover a wider area of executive support including governance, meeting management, senior leadership team support, managing on-line gatherings, travel management, diary management, correspondence management and relationship management.

The post-holder will be key in supporting the WWP in this, and also, with both WWP and CEO, in mapping out the key events and activities over a 6 year cycle, so that there is a clear structure for the new WWP (and ultimately successor to CEO ) to come into and work with. They will also assist the CEO in “standard agenda planning” for the board, for example, the induction of the new Board in early 2025.

Whilst the role is for 3 days per week, ideally this would be flexible, with the individual working more days at certain times (for example during the Board week) and less at quieter times.

MU is a small team, (about 25) and there is an expectation that all will show flexibility in helping out on areas not explicit in their role descriptions, when time and their expertise and ongoing workload allow

Who we are looking for

The ideal candidate should be proficient in handling the Microsoft suite, zoom, familiarity with handling databases and finance systems. They should be confident in taking minutes in board meetings, experienced in acting as a project manager, able to use a project tool to facilitate planning of schedules for SLT, Board and committees throughout the year, and possess excellent relationship skills, confident to liaise with board members and provincial presidents from around the Globe.

Benefits

• 25 days of annual leave (full time) plus up to 4 days of leave (full time) given at the discretion of Mothers’ Union
• Employer pension contribution of 7%
• Enhanced maternity, paternity and adoption pay
• Two volunteering days and one away day per calendar year
• Enhanced sick pay
• Bereavement leave & Compassionate leave
• Season ticket loan
• Cycle to work scheme
• Employee assistance programme.
• Eye care voucher and an allowance towards glasses.

For more information about the role: please refer to the attached job description

Work Location

This role will be based at our Head Office in central London. Mothers’ Union operates a hybrid working model. Staff are required to work an aggregate minimum of 90 days per calendar year (pro rata for part timers) at our Head Office, Mary Sumner House in central London. Tuesdays are our anchor days where every staff member is expected to be at the office. The 90 days includes anchor Tuesdays.

How to Apply

If you are interested in this position, please apply by sending your CV and a Cover Letter via Charity Job. The Cover Letter should clearly outline how your skills match the main responsibilities of the role.

Application Deadline

The closing date for applications is 21 April 2024. Due to the number of applications we receive, we may not be able to individually respond to each applicant. If we do not get in touch with you within 4 weeks from the application deadline, then unfortunately you have not been shortlisted for this position. We aim to get in touch with the shortlisted candidates after the application deadline.

Equal Opportunity

Mothers’ Union is an Equal Opportunity Employer. We celebrate diversity and are committed to create an inclusive environment for all employees.

As an Outreach & Development Worker you will ensure carers of all ages and backgrounds are aware of their rights and know how to receive support from Gaddum and other services they need at the right time for them. 

You will provide outreach & support sessions, deliver groups and events for carers and other relevant partners across Salford. Creating exciting new opportunities for carers through networking and building partnerships. 

This role is subject to an Enhanced DBS Check. 

For any queries regarding the role, please do not hesitate to get in contact for an informal discussion.

Why work with us?

At Gaddum we are all committed to living our values; in all areas of our work we are supportive, empowering, professional, innovative and diverse.  Our teams are passionate about working together to support and empower individuals and their communities.  You will receive a full induction and training for your role and ongoing support from your colleagues and managers via supervisions, 1:1s and team meetings.

All employees at Gaddum have access to an Employee Assistance Programme, Cycle to Work Scheme and an online rewards/savings platform.  Our standard holiday entitlement is 25 days per annum plus bank holidays, with additional leave entitlement for your birthday and for wellbeing in the winter.

Everyone has the right to request flexible working from day one because we recognise the importance of a healthy work/life balance and our standard working week is only 35 hours. 

Gaddum is a Living Wage Employer and we are proud to have the Investors in People Silver Award.  For a full list of our awards and accreditations, please visit our website.

How to apply

Applications should be made via the attached Application Form and submitted via email.  Full details can be found on our website.

Gaddum is proud to be a Disability Confident Level 2 Employer; if you need any support completing your application or require alternative arrangements, please get in contact.

Gaddum is dedicated to fostering an inclusive environment where every individual, regardless of background, feels valued and empowered to contribute. We celebrate diversity as a catalyst for innovation and growth and are committed to creating a workplace that thrives on varied perspectives and mutual respect. 

As part of our commitment to equity, diversity and inclusion, Gaddum undertakes anonymous shortlisting by removing identifiable information from applications forms during the shortlisting process. 

Show us what you can do!

Are you creative, passionate about marketing and social media, and looking for a role where you can make a difference?

We have an exciting opportunity for a Marketing and Social Media Lead to join our friendly Development team. We are looking for someone with energy and enthusiasm for marketing and the ability to generate creative ideas.

As our Marketing & Social Media Lead, you will have a key role in the delivery of marketing plans, social media strategy and communication of Imago’s key messages, with responsibilities including digital content creation, social media management, creative copywriting and effective monitoring and evaluation of all marketing activity.

You will drive marketing and social media strategies to raise our profile, inspire supporters and engage communities. Applicants should have experience of working in a marketing or social media role, with experience of copywriting, creating effective marketing and promotional activities. Experience of working or volunteering in a not-for-profit organisation would be an advantage.

You should be confident communicating with varied audiences using a range of formats, and have extensive knowledge of social media channels, dashboards, scheduling tools and trends. You should be able to design, create and manage engaging and impactful content for social media channels, using design tools such as Canva or similar.

This is a full-time role (part-time hours would be considered), based at our head office in Tunbridge Wells. Your own car is essential.

Apply today!

We offer our employees:

· Inclusive values-based environment

· Competitive remuneration package

· Workplace pension scheme

· Generous 31 days annual leave entitlement plus bank holidays

· Opportunities for hybrid working

· Benenden Health Care

· Death in Service Benefit

· Cycle to Work Scheme

· Employee Supported Volunteering scheme

· Development opportunities

· and more

Imago is committed to Safer Recruitment practices, and the post is subject to references and an enhanced Disclosure and Barring Service check.

Please either submit your CV with a short covering note or visit our websitefor full details.

Imago recognises that many people in our society experience discrimination or lack of opportunity for reasons that are not fair. We aim to create a culture that respects and values each other’s differences, and see these differences as an asset, as they improve our ability to meet the needs of the organisations and people we work with. We proactively seek to increase opportunities for inclusion, and celebrate diversity across our organisation and within communities.

Imago recognises its duty to safeguard and promote the welfare of the children, young people and adults at risk who access its services or with whom it comes into contact.

Spectra is committed to improving well-being and health equality, particularly in relation to sexual health, gender identity, emotional resilience, and combating isolation. Spectra delivers supportive, knowledgeable, non-judgemental peer-based services to under-served communities, providing services such as counselling, advocacy, mentoring, outreach and groups.

As our Finance Officer, you will be experienced and confident working within a voluntary sector agency, to handle our financial administration, budget management, financial reporting and budget setting.  You will work in support of Spectra’s CEO, staff with lead budget responsibility, and in liaison with our appointed accountants.

You will be able unequivocally to respect, support, promote and work within LGBTQ+ and the other diverse communities that Spectra serve.

We are recruiting for a Fundraising Assistant who shares our vision to be trusted to provide consistently outstanding care and exemplary service to our patients

We are an ambitious Hospital charity with an exciting opportunity to join us on our team as a Fundraising Assistant, initially on a three month contract with potential to extend. 

We currently raise between £1-2m a year for East and North Hertfordshire NHS Trust which has four sites local to Hertfordshire, including the Lister Hospital (Stevenage) and Mount Vernon Cancer Centre (North London). We are proud to raise funds to enhance the care provided by our wonderful clinical colleagues and to contribute to a positive patient experience. We also support a number of wellbeing initiatives to support our staff. Working for the NHS offers a fantastic benefits package, including a generous pension, agenda for change pay progression, 27 days leave plus bank holidays and flexible working.

About you

Ideally you will already have experience in an administration or customer service role and looking to start a career in fundraising. You will be looking for 20-37.5 hours a week and can work flexibly including some evenings and weekends to support at fundraising events. 

Main duties of the job

• Provide support to the department on a range of administrative tasks including, dealing with enquiries (postal, telephone, email, face to face), opening and sorting post.
• Work to build excellent relationships with donors to provide a high standard of customer care.
• Process one-off and regular donations ensuring procedures are followed and information is recorded correctly onto the database and thank you letters are sent.
• Work with cancer centre volunteers to support the team with administration tasks.
• To undertake specific fundraising projects and attend events as necessary or as required to support the department’s fundraising.
• To assist the fundraisers with administration of staff lottery, raffles and prize led promotion and fundraising as required.
• Support all fundraising activity and represent the charity at internal and external events.
• Manage ‘Gift in Kind’ donations and our ‘Gift in Kind’ Campaigns.

Working for our organisation

At East and North Hertfordshire NHS Trust, we are proud of the range of general & specialist services we provide & our 6,000 or so dedicated staff ensure our patients get the best care. Our ability to be flexible & innovative in the way in which we work and deliver our services to our catchment has never been more important than it is now.

 We run the following hospitals:

• The Lister Hospital, Stevenage
• New Queen Elizabeth II (New QEII), Welwyn Garden City
• Hertford County, Hertford
• Mount Vernon Cancer Centre (MVCC), Northwood

We have ambitious plans to become an outstanding, patient-led Trust where dedicated staff provide high-quality, compassionate care to our patients.  We continue to undergo significant transformation; our staff & patients are at the heart of delivering this ambitious agenda.

We understand that finding and starting a new job is an important life decision.  If you need reasonable adjustments for a disability, or a life event, such as menopause - so that we can consider your application fairly & to get the best out of you during the selection process, please let us know.

We are committed to a positive work life balance for our employees.  Employees are entitled to seek to work flexible working patterns & we are committed to listen and consider all requests. Such requests, of course, have to be made & considered formally, & will need to be balanced against service needs, but our starting point will always be to find ways to support making them happen. 

Every 6 minutes someone learns that they are losing their sight. Every five hours, a baby is born with sight problems. In these moments, two profound questions emerge:

• Can this be stopped?

• How do I (or my child) live this life?

The merger of Fight for Sight and Vision Foundation on 1st April 2023 will enable us to address both questions. By combining our strengths and expertise we’ll be the only significant national funder with the efficiency, capability, and capacity to increase investment in medical research and social improvement. Together we can mitigate both the prevalence and impact of sight loss.

We have a clear ambition, led by our CEO, Keith Valentine, who has valuable lived experience of sight loss. This ambition includes retail growth plans and an income generation strategy to open more shops over the next 5 years. We currently operate 10 shops selling donated goods, including an online eBay shop.

We are now looking for experienced, committed, and creative individuals to join our dynamic team as we devise and launch a new five-year strategy. You’ll be part of something impactful, we’d love to hear from you.

The Chiswick Shop Manager will play a crucial role in the future growth of our newly merged charity and the impact that we can achieve through partnership for people with sight loss.

JOB DESCRIPTION AND PERSON SPECIFICATION

Responsible to

Area Manager

Direct reports

Immediately responsible for recruiting and developing a team of dedicated volunteers. In due course the role and responsibilities may grow in line with organisational growth and priorities.

Working hours and contract

Permanent, part-time

21/28 hours per week over three/four days, primarily weekends but flexible over a seven-day rota

Salary

£23,933 pro-rata plus OTE Bonus

Location

Chiswick

Role Responsibilities:

Purpose of Job

· To coach, lead and manage a team of volunteers

· Drive sales performance to exceed targets, maximising cost efficiency

· Maximise shop profits through delivery of the retail strategy, including income, gift aid donor sign up and conversion, donations and other income generators.

· To achieve compliance with relevant regulation e.g., health and safety and safeguarding, whilst adhering to all policies and procedures

· To promote strong relations within the local community to enhance the profile and good name of the charity

Main Responsibilities

· To deliver shop income plan

· To achieve gift aid income objectives, donor sign up and conversion. Improving processes to deliver maximum value, coaching colleagues to success

· To support and manage volunteer pricing to ensure items are processed in line with policies and procedures, recognising and thanking the team for their contribution

· To develop a culture of ownership and follow up within own team and volunteers

· To adhere to safe, legal & secure requirements and standards for the shop, both front and back of house

· To induct, train and coach new colleagues, as evidenced through induction paperwork and development plans

· To role model and promote effective team communication, celebrating success and sharing best practice

· To liaise closely with the Warehouse Manager, Area Support and Volunteer Manager and Area Manager

· To role model exceptional customer service to supporters and donors, providing feedback in a timely manner

· To ensure the highest standards of customer care and service are demonstrated by self, line reports and volunteers

· Promote, monitor and act on internal and external customer feedback

· To evidence effective local networking to generate donations and volunteer engagement, including local business and other stakeholders

· To monitor and check security of stock and debrief variances with the Area Manager

· To proactively assess own development needs and seek out development opportunities to enhance contribution to Retail objectives and operations

· To take ownership of good housekeeping for all areas of responsibility

· To accept responsibility and carry out any other task commensurate to the role

Person specification:

Skills, knowledge & experience

Sales and Profit

· Monitor and be accountable for sales and category performance, as well as ensure that the team are aware of and engaged in the shop’s financial performance

· Foster a creative and entrepreneurial shop environment where team members seek to maximise income in new and innovative ways both within the shop and through a variety of channels, such as community events

· Manage the team to maximise income from Gift Aid on donated products

· Ensure that all of Vision Foundation financial procedures are adhered to and executed in a timely fashion by the shop team

Shop Floor

· Ensure sourcing sufficient levels of donated stock locally in collaboration with the shop team

· Establish efficient and commercially successful stock processing systems (such as pricing, quality standards, consumer safety, stock density and culling stock), including backroom systems and ensure these are adhered to by the volunteer team. Ensure that all legal and Vision Foundation internal regulations regarding donated stock are adhered to

· Inspire the team to provide a great customer and donor experience, which enables The Vision Foundation to attract new supporters every day. Ensure that feedback, including complaints are escalated to the Area Manager within the agreed timeframes

· Empower the team to create original, appropriate and commercially successful visual merchandising displays, including shop windows

· Make sure that all procedures for the sale of new products are followed by the volunteer team (if applicable)

· Work with the Area Manager to ensure our shops are in good condition, maximise their potential and are fit for purpose

· Provide a safe and healthy working environment and ensure that all team members are aware of and operate within Vision Foundation’s health and safety policies and procedures, including waste management and customer safety

Leadership - Volunteers

· Recruit, induct, and retain an inclusive and diverse volunteer team, which is large enough in numbers and capable to maximise the shop’s income and profitability and guarantee the smooth running of the shop.

· Maintain an empowered, well trained, motivated and engaged volunteer team with excellent levels of communication at team and individual level.

· Connect the volunteer team with Vision Foundation’s work and help them to understand the value of their contribution

Leadership - Paid Staff

· Recruit, induct, and retain an inclusive and diverse volunteer team, which is large enough in numbers and capable to maximise the shop’s income and profitability and guarantee the smooth running of the shop.

· Maintain an empowered, well trained, motivated and engaged volunteer team with excellent levels of communication at team and individual level.

· Connect the volunteer team with Vision Foundation’s work and help them to understand the value of their contribution.

Management - being part of Vision Foundation

· Play active part in the charity, including attending and contributing to all-staff meetings

· Play a key role in enabling the shop to represent Vision Foundation and increase the knowledge of the local community about our mission and work

· Be accountable for the integration of the shop into the local community in collaboration with the shop team

· Empower the team to respond to all appeals and fundraising opportunities.

· Adhere to and enforce Vision Foundation’s safeguarding policies.

Other

· Required to adhere to Vision Foundation’s vision, mission and values

· Understanding of and commitment to adhere to equality, diversity, and staff health and wellbeing principles

Personal qualities

· The ability to work under pressure whilst remaining calm and organised

· To be receptive to change and to act as a change agent

· The ability to maintain excellent rapport with staff, volunteers, supporters, and donors

· To demonstrate a calm and logical approach to problem solving

· To consistently demonstrate a dedicated approach to the quality of customer service and team working.

· Comfortable working in a small team both strategically and operationally

· Commitment to teamwork, business partnering and a collegiate approach – with a ‘can do’ attitude and a sense of humour.

· Able to provide positive, dynamic, tenacious and flexible leadership at all times.

· Results-driven, able to measure and quantify own outcomes.

· Adaptable to changing landscape and evolving organisation.

· Willing and able to operate at pace in an organisation going through rapid change, using your initiative and delivering to tight deadlines

· Excellent verbal and written communication skills

· Highly organised with ability to plan effectively and allocate resources appropriately.

· An understanding of and commitment to London’s blind and partially sighted people.

Flexibility

· The role description is a general outline of duties and responsibilities and may be amended as the newly merged charity develops and the role grows. The post holder may be required to undertake other duties as may be reasonably required from time to time.

Home based or London
5-8 days per year, depending on the committee role

Salary: This is a voluntary role. Committee members receive no remuneration. Reasonable expenses can be claimed in line with NCVO’s expenses policy.
Closing date: 26 April
Longlisting: week commencing 29 April

Shortlisting: weeks commencing 13 and 20 May
Interview dates: by 14 June

NCVO exists to support, empower, and advocate for charities. We have around 17,000 charities, voluntary organisations and community groups as members. Government decision makers, voluntary sector leaders, campaigners, funders and policy developers look to NCVO for our in-depth knowledge and wide-reaching connections.

To help ensure sustainability for the charity sector we must innovate, diversify, and challenge ourselves like never before. We must be bold, courageous, and ambitious to make the biggest possible difference.

This year we’ll start designing a new strategy to shape our work. For success, we need the most visionary minds to help support us and the sector. We’re looking for outstanding people to join our committees.

Our committee members:

• support our board with expert advice and guidance
• make sure the board considers a wider range of views and perspectives
• ensure decisions are made in the best interests of the charity and the voluntary sector.

Committee Roles:

• Audit and risk committee chair
• Audit and risk committee member
• Governance and nominations committee member
• People, culture and inclusion committee member

About NCVO

We are the charities charity. For over 100 years, NCVO has stood shoulder to shoulder with communities, championing and celebrating voluntary action.

Our membership is made up of around 17,000 voluntary organisations across England, from small, grassroots community groups and social enterprises, to large, far-reaching charities.

We believe that communities are strengthened by voluntary action. We therefore want charities to thrive and be empowered to deliver for people and communities.

We focus on empowering charities and volunteers by making sure they have the knowledge, tools, and resources they need. We advocate for and with our members, giving voice to those not often heard, and harnessing the collective power of partners to ensure the voluntary sector is valued. We bring charities together so they can learn, connect, and create greater impact.

As the voluntary sector and volunteering adapt to new challenges and a changing context, so must NCVO. We are therefore prioritising work to evolve as an organisation to ensure we live our values of ambition, inclusion, openness and collaboration in everything we do internally and externally.

We have around 85 staff and income of around £8m per year. With our members at the heart of everything we do, our mission is to unite to champion the remarkable role of charities and volunteers. Because stronger charities make for stronger communities.

We’re located a short walk from London King’s Cross station in a modern accessible building, overlooking Regent’s Canal.

Job Title: Support worker

Location: London Borough of Tower Hamlets

Salary: £27,352.00 per annum 

Hours: Hours: 40 hours per week, including weekends

Contract: Permanent x3

PRHA is a great place to work – Our award-winning teams work together to improve the lives of our residents and make a real contribution to ending homelessness. As an IIP Gold standard employer, we value our staff and commit to develop their skills and support them in their important work.

We have an exciting opportunity for Support Workers  within two of our specialist  services. We are looking for self-starters with a passion for sparking change in people’s lives. You will have the necessary skillset to empower people and support residents to achieve their goals.

PRHA hostels guarantee a fast-paced, challenging and dynamic environment where no two days are ever the same. We are seeking motivated and energetic individuals to join our teams and help our residents to change their lives for the better.

We are looking for:

Competencies

• Knowledge, empathy, understanding and proven ability to work creatively and engage homeless people whose alcohol/ drug misuse/ mental health/ complex trauma has had significant effect on their physical and mental health, social and coping skills .
• Ability to assess needs, risks (within a framework of positive risk taking) and develop user led support plans.
• Awareness of and ability to identify and address health and care issues with partners, especially substance misuse, mental health, dementia etc.
• Ability to respond to challenging behaviour in a safe way.
• Ability to develop successful professional relationships, working collaboratively with external and internal partners , sharing expertise and learning from colleagues in health, social care,probation and voluntary sector etc
• Knowledge of and commitment to service user involvement, self empowerment, equalities, diversity andservice improvement
• Basic understanding of the principals of delivering support within a Psychologically Informed Environment (PIE) and commitment to working within this model
• Robust knowledge and practical application of adult safeguarding requirements.
• Knowledge and understanding of Healthand Safety in a hostel setting, including dealing with emergencies and working alone.
• A good listener and communicator at all levels, including people with communication difficulties
• A good standard of literacy, numeracy, computer skills and the ability to write accurate and succinct reports.
• Proven ability both to work within a team and use initiative to problem solve.
• Excellent time management skills
• Willingness and ability to support personal care where the service user is at risk
• Ability to implement policies and procedures,standing orders and financial regulations

What we offer

We offer our staff a generous benefits package, which includes:

• Pension Scheme – We offer a group stakeholder pension scheme with 3% employer's contribution, employee contribution is 5%
• Holidays - Employees receive up to 22 days annual leave plus bank holidays rising with long service
• Medical – we provide a “Cash Back" Scheme for a range of services such as dental, physio, chiropody, health& wellbeing
• Training Programmes – We provide comprehensive training to our employees to enable them to grow in their career and achieve their professional aspirations.
• Season Ticket Loans – We offer interest-free season ticket loans after successful probation
• Life Assurance - Upon death whilst in service, a Death in Service payment may be made according to the scheme rules. The payment covers 3 times of the employee’s annual salary.

How to apply

Please read the full Job Description & Person Specification which can be found on our website. To apply, please send your CV and Supporting Statement outlining your interest in working for PRHA and explaining how you meet the criteria set out in the Job Description & Person Specification. Please send your CV and Supporting Statement by clicking the Apply Now button. Furthermore, applications with no attached personal statement explaining how you meet the job description will not be considered.

It is required for this post that the successful candidates will have to complete an enhanced DBS disclosure check.

COMMUNICATIONS OFFICER

Prosper Wakefield District is a charity and the largest independent grant maker in the Wakefield district, working to help people to live longer healthier lives.

Our vision is for a stronger, healthier, more equal Wakefield, where charities and partner organisations from all sectors work together to support people to thrive.

We want to recruit an experienced Comms Officer to help us shout about our amazing work, and the positive difference we are making to the lives of so many people across the Wakefield district.

If you’re a strategic thinker with excellent communication skills and a flair for marketing, we want to hear from you. Our new Comms Officer will help ensure our grant-making activities have the maximum impact; they will develop and drive our communications strategy and raise awareness of Prosper’s purpose with our wider partners.

Job Title: Communications Officer

Location: The office is based at 35 Peterson Road, Wakefield, WF1 4DU. The role will allow for some flexibility in hybrid & remote working, subject to agreement with your line manager.   The role may require some travel within the Yorkshire and Humber region.

Hours: 21 – 35 hours. The role can be delivered on either a P/T basis (minimum of 21 hrs) or F/T of 35 hrs (generally 9.30am to 5.30pm Monday to Friday).  The role can also be delivered on a Job Share basis. The role will require occasional working outside normal hours. 

Benefits: 28 days paid holiday p.a. (pro-rata for P/T hrs). Pension contribution. Flexible working.

Length of contract: Fixed term contract for 2 years with the potential to become a permanent post.

Reports to: Philanthropy and Partnerships Manager

Liaising with: CEO, Prosper Charity Administrator, Trustees of the charity, wider partners.

Salary band: £29,000- £32,000 (pro-rata for P/T hrs) depending on experience and qualifications.

Closing date: 12 noon Tuesday 7th May 2024

Interviews will take place on Tuesday 21st May 2024 

 Applicants shortlisted for interview will be notified by Friday 10th May 2024

 Start date: As soon as possible.

PROSPER COMMUNICATIONS OFFICER:  JOB DESCRIPTION

The Communications Officer is a vital member of the organisation. As we experience unprecedented growth, we are looking for someone who shares our excitement and is ready to contribute to the next chapter of the charity’s journey.

Our Communications Officer will play a key role in promoting our mission, engaging supporters, and raising crucial funds to enhance our grant programmes. You will be at the forefront of promoting the impact of our grants; you will be engaged with our communities and partners, to create compelling and exciting content that resonates with our audiences. This role offers a unique opportunity to blend your marketing and communications skills to raise awareness, drive fundraising efforts and showcase our work.

By joining us, you’ll be part of a passionate and dedicated small team working towards a common goal of improving lives and contributing to the well-being of communities across the Wakefield district. We offer a supportive and collaborative work environment where your creativity and innovative ideas are valued.

Main duties of the job

Your role centres on shaping the charity's influential presence in the district and the wider region. You will:

·       Develop a Marketing and Communications Strategy and deliver the charity’s communication and marketing plans, work closely with all team members to advise on the key narratives, best modes of communications and the target audiences.

· Provide strategic advice and guidance on communications to the Chief Executive and trustees.

· Produce high quality written and visual content for all communication channels.

· Create compelling content that evidences the social impact of our grants.

· Liaise with beneficiaries to gather stories and case studies showing how grants have been used, how they have made a difference. Share best practice via the website and through blogs and images.

· Update and develop the website and take responsibility for the content and upkeep.

· Manage our social media platforms (Facebook, LinkedIn, Instagram) and report on analytics.

· Ensure that digital marketing content aligns with Prosper’s brand identity and message.

· Look for new ways to raise our profile through social media, press and other forms of communication.

· Develop networking relationships with local, regional, and national press, and via partner’s websites, to share funding stories.

· Design any marketing materials and liaise with suppliers with regards printing.

· Produce a monthly e-newsletter to be delivered to stakeholders.

· Co-ordinate events and other promotional activities.

· Work alongside the Philanthropy and Partnerships Manager to engage with businesses and charities.

· Arrange for staff, trustees, and other stakeholders to take part in site visits to beneficiaries.

· Represent the charity at the Wakefield Funders Forum and Yorkshire Funders Forum and seek other networking opportunities.

• Build and maintain excellent working relationships with a range of key stakeholders including grants beneficiaries, trustees, funding partners, third sector leaders, health and statutory partners, elected members, and politicians.
• Facilitate effective internal communication within the organisation.
• Keep staff and trustees informed about key developments, events, and achievements.

· Other tasks, commensurate with the post, that the Chief Executive and Philanthropy & Partnerships Manager may deem appropriate (including occasional support for work that cuts across other areas of the charity’s work)

Person Specification

· Familiarity with the charity sector

· Excellent written and verbal communication skills

· Proficient in digital marketing tools and platforms, including social media management.

· An understanding of performance evaluation tools such as Google Analytics.

· Knowledge of, and skills in, social media management, with a focus on increasing reach and engagement.

· Experience of using Canva.

· Knowledge of communications, public relations, journalism and marketing communications techniques, approaches, and procedures

· Knowledge of using WordPress or similar to update the website and create new content.

· Ability to work collaboratively and independently, managing multiple projects simultaneously.

· Passion for the charity's mission and values.

· Must be able to work out of normal office hours when required.

· Must have a full UK driving licence and access to a vehicle.