Advice, Information Jobs
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
As Supporter Care Administrator you will be the first point of contact for supporters, partner organisations, media representatives and others who get in touch with CSW in person, by phone or email. We are looking for a warm, friendly person who loves people and is also highly organised.
Key Responsibilities (full responsibilities listed in the application pack):
- Act as the first port of call for all enquiries.
- Oversee the smooth running of reception, including receiving visitors and processing deliveries.
- Respond to telephone enquiries, ensuring that requests are followed up within a reasonable timeframe or passed on to the relevant person.
- Take and process donations over the phone.
- Update supporter records on our supporter database, including changing contact details, processing unsubscribes, entering supporter campaign actions.
Essential Criteria (full criteria listed in the application pack):
- A minimum of two years’ experience in a customer/ supporter facing role within the commercial, public or third sector.
- GCSE grade C or above in English and Maths, or equivalent.
- Experience of providing administrative support within an office environment.
- Experience of using a CRM or database to capture individuals’ details and contact.
- Experience of working cross-departmentally and with people across all levels of an organisation.
The client requests no contact from agencies or media sales.
Salford Family Partnership Hubs are places within local communities across Salford offering services and support for children, young people and families.
Salford is a trailblazer area and will become the national leader for the Family Hubs and Start for Life Programmes, making the quickest improvements to services and sharing learning and best practices with all local authorities in the country.
Salford CVS has been working with Salford City Council’s Early Help Team on the first and second years of the Family Hub work. Our role has been consulting with communities through the Seeds of Change Box and Wishing Tree project, engaging Voluntary, Community & Social Enterprise (VCSE) Sector organisations and volunteers. We also manage a Family Hub small grants scheme providing small grants to VCSE organisations to support them in delivering their services as part of the Family Hub partnership.
We are seeking two dedicated Family Hub Navigators to work across the city of Salford to improve the wellbeing of parents and carers in the following cohorts:
- Young parents
- Fathers
- Families (communities of identity)
The Navigators will work with individuals to explore ‘what matters to them’, consider their strengths and interests, and identify an appropriate activity or service and connect them to it. The roles will be embedded within our wider Family Hub work and will link to our Wellbeing Matters Programme, which supports people to feel more connected to their community, more confident and less isolated by linking them to local groups and services.
We are looking for someone who:
- Will enjoy working within a team of dedicated, friendly people who believe in making a difference in Salford
- Will engage and build relationships with VCSE organisations and Family Hub teams
- Is confident working with people using a person-centred and strengths-based approach
If that sounds like you – then we want to hear from you!
Benefits of working for Salford CVS
- 28 days’ holiday – rising to 30 days (after five years), plus Bank Holidays (pro rata for part-time)
- Paid sick leave – subject to terms and conditions of service
- A compassionate approach to dependants’ leave and compassionate leave – to help deal with life’s unforeseen circumstances
- Pension scheme – with 7% employer contribution (and 1% mandatory employee contribution)
- Cycle to Work scheme
- Membership of the Hospital Saturday Fund via an employer-subsidised scheme (optional and non-contractual)
- RHS family membership (optional and non-contractual)
- Development opportunities – we support and encourage our staff to progress in their careers (including formal training)
- A supportive working culture – we respect and support one another to do the best we can
For further information and to apply, please visit our website via the Apply button.
Closing date: Noon on Thursday 25th April 2024
Interview date: Wednesday 1st May 2024
We reserve the right to review applications before the closing date should we get sufficient applications.
Please note late applications will not be accepted.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
This role will be a crucial part of Baytree’s Adult Education team, which currently consists of an Academic Manager, one other Academic Administrator (who is reducing her working hours after many years of service for Baytree), two ESOL tutors and the Women’s Service Director. This new role will work collaboratively with the current Academic Administrator and the rest of the team to ensure the delivery of relevant and high-quality academic, adult education programmes in accordance with secured funding contracts. The primary focus of these roles is to recruit, welcome and guide potential new students through the admissions process and undertake the administrative tasks necessary to ensure the smooth running of the Adult Education department, particularly the planning and delivery of high quality, relevant adult education courses.
The client requests no contact from agencies or media sales.
We are looking for an enthusiastic leader to manage our InterAction project, providing support to asylum seekers and refugees in Tyne and Wear, empowering them to overcome immediate barriers, integrate with the community, and build skills for the future.
Our Interaction Manager is key to running one of our core client services in Tyne and Wear. The service offers early intervention support, continually adapts to need and responds effectively to a range of demands. Key to the success of the role is working with an array of health, local authority, commissioners and community organisations. The successful candidate will join our Leadership Team, supporting the operational direction of the organisation.
Action Foundation is an award-winning charity and an Equal Opportunity employer. We welcome applications from all sectors of the community, particularly those who have lived experience of migration. We also have a strong focus on safeguarding in the organisation and a DBS (Disclosure & Barring Service) check will be part of the recruitment process.
We operate hybrid working and flexible hours to accommodate a healthy work-life balance. Our offices at the CastleGate are situated close to Newcastle’s vibrant Quayside.
Essential information
Hours: 35 hours per week (full time)
Salary: £30,301-£35,208 per annum plus 6% pension contribution
Holiday entitlement: 28 days + English Bank Holidays
Contract: Permanent, subject to passing a 3-month probation
Application deadline: Midday Thursday 25th April 2024 at Action Foundation Newcastle, NE1 2JQ
Interview date: Thursday 2nd May 2024
If you need support with your application or would like an informal chat about the role, we would encourage you to contact our Interim Head of Client Services, Mark Hall (email address on Action Foundation website).
For details of where to send completed application form please refer to the Action Foundation advert on website
Please refer to the attachments for the application form and job description.
The client requests no contact from agencies or media sales.
The Role
This is an exciting opportunity for a Technical Administrator to join our organisation. This post is for a Technical Administrator who will play a central role within The Fostering Networks Practice, Learning and Development service taking a lead on the co-ordination, administrative duties and technical online developments. We are going through an exciting period of digital transformation and this post will be integral to our success. The post will have responsibility for the overall co-ordination and oversight of administration for the L&D function, support the facilitation of training courses delivered both virtually and in-person. Support and facilitate the technical operation of online and in person training and events, order and maintain stocks of, publications and other resources and assist the department in the production of reports including gathering relevant information and statistics.
About you
We are looking for a confident and enthusiastic technical administrator with experience of working in a customer-facing role to support the delivery of practice, learning and development across the UK.
With excellent communication skills and a sound understanding of e-Leaning platforms and Microsoft 365, you will use your organisational expertise to provide reliable and comprehensive coordination and administrative support to a busy team. We are looking for someone with experience of the fostering sector.
Full details of the role can be found on our website.
The Fostering Network Benefits
Holiday entitlement up to 30 days per year dependent on location plus bank holidays
Family friendly and fostering friendly employment leave
24 hours per day, 365 days per year Employee Support Helpline
Pension & Life Assurance
Access to a range of high street and online discounts
Closing date: Monday 22th April at 12noon
Interview date: 30th April 2024 (via Teams)
To apply, please click the below apply via our website and email your completed word application form to the email address provided. CVs will not be accepted.
The Fostering Network is committed to equal opportunities and welcomes applications from all sections of the community and especially encourage applications from groups which are under-represented. All applicants are treated equally and selected on the basis of individual merit and ability to meet the requirements of the role.
The Fostering Network is committed to recruiting staff members with lived experience of fostering, care experienced or related experience.
As an organisation we are committed to supporting flexible working. This post is advertised as full-time, but we are open to applications from individuals who would like to work part time as part of job-share arrangement, please indicate on your application.
The Fostering Network is a registered charity in England and Wales 280852 and in Scotland SC039338.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Key Purpose:
Contribute to the coordination of assured services at RABI and support with the administration of the Service Delivery Team liaising with key stakeholders.
Key Responsibilities:
- Manage the administration of the weekly grant process, collating relevant paperwork and creating purchase orders and reconciling invoices where appropriate.
- Manage the audit process of the weekly grants.
- Weekly monitoring of Staysafe Activity.
- Weekly monitoring of Service Delivery attendance at events.
- Monthly collation of Service Delivery statistics
- Support with the day-to-day enquiries to the Service Delivery Team via phone and email.
- Liaising with external agencies, including suppliers, as required.
- Coordinating internal and external meetings including taking minutes when required.
- General administration support as required.
- To provide cross functional support across departments.
- Be an ambassador for Service Delivery internally within RABI and with external organisations.
- Demonstrate commitment to Safeguarding, Equality and Diversity and Health and Safety promoting a safe and inclusive environment.
Person Specification:
Essential
- Strong administration skills.
- Experience of administration of systems.
- Experience of having worked with suppliers.
- Excellent communication and negotiation skills.
- A positive and professional attitude.
- Excellent IT software skills.
- Flexible, resilient and solution focussed working with sensitivity, integrity and without prejudice.
Desirable
- Farming background or knowledge of the farming community environment.
- Experience of having worked with a vulnerable user group.
This role profile is not exhaustive and is subject to review in conjunction with the post holder according to future developments at RABI.
Early applications are encouraged for this position as shortlisting and interviews will take place on a rolling basis. We reserve the right to close this advertisement early if we receive a suitable application prior to the deadline.
RABI is proud to be an equal opportunity employer and aims to ensure that all employment practices secure equality of opportunity and that no prospective or current employee receives less than favourable treatment at RABI as a result of their sex, sexual orientation, age, race, religion, belief, ethnic origin, disability, marital, or for any other reason which cannot be shown to be justifiable. Our recruitment process strives to ensure that individuals are selected only based on their relevant skills, experience, qualifications and abilities.
The client requests no contact from agencies or media sales.
The vacancy
What we’re looking for:
- Are you able to work with limited supervision and demonstrate initiative?
- Are you able to develop networks and create a positive profile of the service?
- Do you have extensive knowledge of Welfare Benefits?
If so, this role is perfect for you!
Here at Peabody, we have an opportunity for a Specialist Housing Support Worker to join on a Permanent basis in and around Southend.
A bit about the role:
As an Specialist Housing Support Worker you will deliver high quality and effective support services based at a Complex Needs hostel. You will provide assertive Outreach support to encourage people who have been traditionally hard to engage with to access treatment, health and accommodation services and to support individuals in gaining information that enables them to make informed choices about their lives and to better manage their emotional and personal wellbeing. The service promotes the independence, wellbeing and inclusion of customers whilst complying with Peabody’s policies and procedures and the principles of good practice.
- You will provide support and advice in relation to housing and homelessness issues, benefit claims and advice, building skills to manage debts and budgeting, accessing community support groups, health and wellbeing services.
- You will promote the independence, wellbeing and inclusion of customers whilst complying with Peabody’s policies and procedures and the principles of good practice.
- You will engage with and encourage people who have been traditionally hard to engage into treatment, health and accommodation services and to support individuals in gaining adequate information that enables them to make informed choices about their lives and also to better manage their emotional and personal wellbeing.
The service operates Monday to Sunday and the possible shifts are: 7am - 3pm, 9am - 5pm, 1pm - 9pm and 2pm - 10pm. This role also involves street outreach and will include early shifts starting at 7am and late shifts finishing at 10pm.
This role will require an Enhanced DBS check, a UK driver’s licence and access to a vehicle.
A bit about us:
160 years after it was established, Peabody is one of the oldest not-for-profit housing associations in the UK. The Peabody Group is responsible for more than 107,000 homes, with around 220,000 residents across London and the Home Counties. We also have around 20,000 care and support customers.
Our purpose is to help people flourish, and we are getting closer to residents by taking a local approach. We are committed to delivering a responsive and easily accessible repairs service and investing in our existing homes so they are safe and well maintained. Our retrofit projects will make thousands of our homes more energy efficient.
We work with councils and communities to promote economic inclusion, tackle inequality and poverty, and prioritise wellbeing.
Here just a few of the benefits for working at Peabody:
- Up to 25 days’ annual holiday plus bank holidays
- Flexible benefits scheme, including options for Healthcare, Dental care, Critical illness cover, vouchers, technology scheme and access to a discount portal.
- 4 x Life Assurance
- Competitive salaries that are benchmarked regularly against current market rates
- Professional development by access to "paid for" apprenticeship programs and qualifications
- Two additional paid volunteering days each year
- Family friendly policies
- Up to 10% pension contribution matched 1:1
Are you ready to apply?
Closing Date: 25 April 2024
Interview Date - Week commencing 29th April.
Contract type Permanent
Weekly hours Shift Basis - Mon to Sun - Between 7am & 10pm.
PLEASE NOTE: As an employer, Peabody does not provide sponsorship as a licenced UK employer.
To be considered for the position of Specialist Housing Support Worker, please click on the ‘Apply Now’ button and submit both your CV and a bit about why we should consider you for the role.
Peabody reserves the right to close this advert before the advertised closing date, depending on the number of applications received
The Organisation
Founded in 1951, the Refugee Council exists to support people who come to the UK in need of safety and speak out for compassion, fairness and kindness. We achieve this by providing expert advice and casework, building the capacity of refugee community organisations, and working with allies across society to change government policy.
Our vision for refugees to be welcome to live safe and fulfilling lives contributing to the UK has never been more urgent and needed. Today, 27 million refugees and 84 million displaced people around the world are in need of safety and dignity and to be made to feel welcome. We are determined to secure public and government support for safe routes for all people seeking safety and a fair, effective and compassionate refugee protection system.
Context and Purpose of the Job
The resettlement team provides advice and support for resettled refugees to help them access services and mainstream provision and establish community links. Working closely with local stakeholders and in partnership with other voluntary sector agencies running similar services across the UK, the Refugee Council resettlement team promotes both the integration and independence of this group.
The Refugee Council has agreed to work in partnership with Migration Yorkshire and Local Authorities across Yorkshire and Humberside to deliver the regional resettlement programmes.
Main Duties and Responsibilities
- To enable newly arrived refugees to identify their needs and aspirations and play an active role in fulfilling them.
- To assist resettled refugees in developing and taking part in social, cultural, recreational and other community activities.
- To develop community development initiatives that promote links between resettled refugees and the wider community, including established refugee communities.
- To promote the successful integration of resettled refugees through community initiatives that may include key factors such as health, employment, housing, education and training.
For further information and to apply, please visit our website via the apply button.
Closing date: 25 April 2024.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
SMART is hiring! We are looking for a full time Community Navigator – supporting people with serious mental illness with a range of issues including housing, benefits, finance and social isolation.
We offer a friendly, collaborative, hybrid and integrated work environment in partnership with the NHS and other voluntary sector services, as well as a pension program, 28 days annual leave, employee led HR processes and a competitive salary.
Ideally you will have experience of working within mental health/vulnerable adult services, working within multi-disciplinary teams, knowledge of the issues people face with housing/benefits etc and liaising with other services and professionals on service users behalf.
Please send us your CV and a covering letter (no more than 2 pages of A4), covering the ‘competencies and experience’ part of the person spec
Please note – we may interview before the closing date.
Please send us your CV and a covering letter (no more than 2 pages of A4), covering the ‘competencies and experience’ part of the person specification.
Please note – we may interview before the closing date.
The client requests no contact from agencies or media sales.
Employment Coach
Salary: Circa £24,015 per annum
Hours: Full Time – 37 Hours per week
Contract: Fixed term until 31 March 2025
Location: Based at Gateshead. Covering Newcastle, Northumberland & North Tyneside
About us
Groundwork aims to be the UK’s leading regeneration charity, working through partnership to create communities in which people are proud to live and work. This programme will deliver Groundwork’s mission of supporting people to improve their prospects and reach their full potential.
About the role
As an Employment Coach, you will manage a caseload of participants and provide them with 1:1 support, helping them overcome barriers to employment and training. You will be responsible for supporting them through every stage of their journey, enabling participants to address their barriers and realise their aspirations.
Within this role you will be required to source new referrals who are predominantly Economically Inactive; complete the enrolment paperwork, including development plans and eligibility checks. You will also be required to attend events and present the delivery model to referral sources to attract additional referrals.
Successful employment coaches believe in the potential of every individual they work with.
This role is subject to an Enhanced Disclosure endorsed by the Disclosure and Barring Service
A bit about you
We want someone like you with the confidence to positively engage and motivate people from a wide range of backgrounds. We’re in search of individuals who have prior experience in employment coaching, case management, or related fields, ideally with a focus on economically inactive individuals. You will have strong interpersonal skills with the ability to build rapport whilst being empathetic, patient, and proficient in communicating with individuals from various backgrounds.
You will be passionate about empowering others to recognise their strengths, overcome obstacles, and achieve their goals. Believing that with the right support and guidance, individuals can take control of their own futures and succeed in the labour market
Closing date: Midnight on Thursday 25th April 2024
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
Make yourself at home
We want you to be yourself at Groundwork and we value everything that makes you unique. We recognise and celebrate your difference and together we make Groundwork a special and great place to work. As a Disability Confident employer we offer a guaranteed interview to applicants with a disability who meet the essential criteria for the role.
At Groundwork we ensure that we provide a safe environment for adults, children and young people to take part in any activity or service that we organise. We are committed to creating a culture that promotes safeguarding and the welfare of all children, young people and adults at risk. Our safer recruitment practices support this by ensuring that there is a consistent and comprehensive process of obtaining, collating, analysing and evaluating information from and about candidates to ensure that all the people we appoint are suitable to work with our children, young people and adults.
No agencies please.
Thursday 25th April – 11am-3pm
Pembury Community Centre, 1 Atkins Square, Dalston Lane, London E8 1FA
You will get an interview on the day!
£26,512 pa + benefits
Weekly shifts: 37.5 hours in total between 8am and 10pm, including some weekends and bank holidays
Start a career that makes a difference!
We’re looking for Support Workers to join our team. You will be working with a team of highly motivated compassionate and dedicated colleagues supporting a caseload of vulnerable customers who are recovering from mental health issues. Together you will deliver a high quality and effective support service which promotes the independence, wellbeing and inclusion of our customers.
We’d love you to come to our Recruitment Day where you can:
- Meet the team
- Discover why a career as a Support Worker with Peabody is so rewarding
- Apply for a role in our mental health service – you will get a job interview on the day!
This role will require an Enhanced DBS check.
What we’re looking for:
- The right values and empathy to work with our residents
- Experience and/or knowledge in supporting people who have a mental health illness or are vulnerable
- Experience or knowledge of how to support residents to manage their tenancy/accommodation, promoting recovery and independence
- Great IT (Word/Excel) and communication skills.
A bit about us:
It started over 160 years ago with one man’s desire to improve the lives of poverty-stricken Londoners.
Today, we have 107,000 homes and 220,000 residents across London and the Home Counties and around 20,000 care and support customers. But the desire remains the same – to create homes and communities where people can flourish.
Here are just a few of the benefits for working at Peabody:
- Up to 25 days’ annual holiday plus bank holidays
- Flexible benefits scheme, including options for Healthcare, Dental care, Critical illness cover, vouchers, technology scheme and access to a discount portal.
- 4 x Life Assurance
- Competitive salaries that are benchmarked regularly against current market rates
- Professional development by access to "paid for" apprenticeship programs and qualifications
- Two additional paid volunteering days each year
- Family friendly policies
- Up to 10% pension contribution matched 1:1
How to register your interest and apply
1. Please click on the ‘Apply Now’ button and you will be taken to our careers site where you can submit both your CV and a bit about why we should consider you for the role before the closing date 25 April 2024.
2. Then, come and meet us on the 25 April 2024 between 11AM and 3PM.
We’re looking forward to meeting you!
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Join our team as a Volunteering Business Partner! You will play a pivotal role across all stages of the Motor Neurone Disease (MND) Association’s volunteer journey, ensuring our amazing volunteers have a sector-leading experience.
Your role is all about supporting, developing, and implementing effective volunteer practices throughout the Association. You'll offer expert guidance and support to staff across the organisation, ensuring our volunteers are led and managed to the highest standards. You will work in partnership with staff and volunteers to develop plans to recruit new volunteers and ensure our existing volunteers can make a meaningful impact for people living with and affected by MND.
You’ll also be instrumental in enhancing the capability of our staff in volunteer leadership and management. Partnering with our People Development Team, you'll develop resources and learning opportunities to empower our team, fostering a culture of continuous improvement.
Innovation and improvement are key aspects of this role. Engaging with volunteers, staff, and stakeholders, you'll identify areas of improvement, develop tools and approaches that enhance the experience for volunteers and the staff who lead them.
A key aspect of this role will be to spend time and engage with volunteers to understand challenges and collaborate to find solutions.
We’re always developing our volunteering offer, and this means managing change through our staff and volunteer teams. You’ll support staff and volunteers with the implementation of transformational projects.
If you're passionate about making a difference, thrive in a collaborative environment, and are ready to take on a role where every day brings new challenges and opportunities, then we want to hear from you. Join us in shaping a sector-leading volunteer experience which will positively impact people living with and affected by MND.
Hybrid Working Expectations: 1 day per week office attendance. Willingness to travel periodically to meet with volunteers and regional teams.
What are we looking for?
You will have knowledge and experience of the volunteering sector, volunteer leadership and management practices. You will excel in building and developing positive relationships, both with volunteers and staff, and possess a collaborative approach.
Strong communication skills are essential, both written and verbal. You will have the ability to engage effectively with diverse groups including volunteers, staff and external partners.
We're looking for an organised, proactive problem-solver who can navigate challenges with creativity and adaptability.
For full role responsibilities please view the job description located within the Candidate Pack.
Our Benefits
- 28 days holiday, rising to 33 days after 5 years’ service, plus Bank Holidays
- Access to UK Healthcare which includes reimbursement for dental appointments, eyecare, Health & Wellbeing screening and therapies
- Access to a 24/7 phone and video GP Service
- Life assurance
- Confidential counselling helplines
- Salary sacrifice schemes to include:
- Cycle to work
- Buy and sell annual leave
- BenefitHub which offers lifestyle discounts and offers on everyday shopping
- Enhanced pension scheme
- Opportunities for training and personal development
- Hybrid working
How to apply
Please submit a CV and supporting statement. Your supporting statement should be no longer than one side of A4 and demonstrate how you meet the following areas of the role.
- Experience and knowledge of the volunteering sector, volunteer leadership and management practices.
- Experience in building and maintaining positive relationships with volunteers and staff.
- Experience of working in partnership to develop and implement plans and influence practice.
Where experience is asked for, please give one example showing what you did and what it achieved. Where we require evidence of ability, please explain either how you would approach that particular competence or give an example to support your suitability.
Alternative Applications
To provide an inclusive application process for all our opportunities, we are open to receiving alternative applications from candidates who may find it difficult to complete our online form. For example, if you would like to apply via video or audio format, please send your recorded application, ensuring you cover the supporting statement aspect to us.
About Us
Our vision is a world free from MND. Our mission is to improve care and support for people with MND, their families and carers. We fund and promote research that leads to new understanding and treatments and brings us closer to a cure for MND. The Association also campaigns and raises awareness so the needs of people with MND, and everyone who cares for them, are recognised, and addressed by wider society.
We are committed to equality and value diversity. We are working hard to remove perceived and actual barriers to participation for people with and affected by MND, current and future staff, volunteers, and stakeholders.
We guarantee interviews for disabled applicants that meet the requirements of the role as part of our commitment to the Disability Confident Scheme. Reasonable adjustments can be made as required.
Important Information
Adverts may be closed before the deadline once sufficient applications are received. To avoid disappointment, please apply early.
We request that recruitment agencies do not contact us in relation to this role.
The client requests no contact from agencies or media sales.
The Woolwich Centre, 35 Wellington Street, Greater London, SE18 6HQ
Ref CFC-241
Are you a proactive, compassionate and collaborative individual with a proven record of supporting and engaging positively with vulnerable adults and young people in a community setting? Do you have sound experience of working with Children and Family Services and supporting volunteers in a community setting?
If so, join St Giles Trust as our Children and Families Caseworker where, as part of our Greenwich Gangs team, you will provide both face-to-face and virtual/remote one-to-one case working to children and families at risk or on the periphery of gangs and serious youth violence, plus play a central role in deterring young people from offending and safeguarding families who may be at risk.
About St Giles Trust
An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need. Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others.
About this key role
As our Children and Families Caseworker, you will support individuals who are affected by domestic violence, C.S.E, Mental health, grooming and exploitation, and gang and serious youth violence, all of which will include working with both victims and perpetrators. You will carry and review thorough risk management plans with young people and their family, ensuring each family member has an age-appropriate safety plan, and provide a client-led support service that responds to each individual’s needs, including supporting with housing, finances, schooling, parenting, health, ETE and criminal justice. We will rely on you to deliver the service in a timely and targeted manner and to close cases effectively and positively, identifying a survival plan for the client that can be used for ongoing support and agencies that can be used if serious problems develop in the future. Providing social support to children and family members, including identification of need, liaison and referral to specialist agencies, is also a key element of this role.
What we are looking for
- To have lived experience similar to that of the client group or to have worked on an offender-led/ social care service with a commitment to utilising a peer-led approach
- Proven record of working with and supporting volunteers in a community setting
- The ability to recruit, engage and keep the target client group motivated
- Experience of calculating risk and implementing safety procedures for vulnerable clients
- Experience of supporting and mentoring young people and adults, including socially excluded children
- Mentoring Level 3 qualification (or be willing to work towards this)
- Excellent interpersonal, relationship-building and communication skills, both verbal and written.
Please note this role requires that successful candidates must undergo an Enhanced DBS check, on the basis that the post involves contact with vulnerable participants and colleagues.
In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, clinical therapist sessions, life insurance (4 x annual salary), duvet days, season ticket loan, employee perks programme, eye care voucher and much more.
We are an equity and inclusion confident employer. We welcome all applications and we particularly encourage applications from people of the global majority (black, brown, multi-heritage) and those who identify as disabled, neuroexpansive, neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.
St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.
To apply please visit our website via the apply button.
Closing date: 25th April 2024 23:45pm Interview date: 30th April 2024
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
We're looking for a passionate individual to provide advocacy to Disabled people living in Norfolk. The purpose of this role is to:
To provide comprehensive advocacy to people facing disabling barriers, with a non-judgemental approach to ensure that individuals can make informed decisions about their lives.
Work to empower people to make their own, informed decisions and support them to have their voices heard.
To offer issue-based advocacy to disabled people in the community in areas such as social care, mental health, housing and child protection.
Principal tasks:
● Providing information, advice and advocacy on a range of issues affecting people who face disabling barriers, currently including:
o Mental health care
o Support to access treatment and support services
o Personal budgets and direct payments
o Discrimination and employment issues
o Child protection proceedings
● Being an independent voice for clients.
● Working alongside clients to challenge institutions, organisations and bad practice where needed.
● Visiting clients either at home or in the community and working within Equal Lives’ lone working policies and procedures.
● Communicating with clients in the method that feels most comfortable and accessible for them. This could be via phone calls, emails, letters, video calls, face to face meetings or a combination of all of these.
● Building relationships in order to understand and effectively advocate for people who may not use words to communicate or may find it difficult to express themselves.
● Effectively managing a case list and maintaining comprehensive and up to date case management records using appropriate software and ensuring follow up requirements are carried out in a timely fashion
● Contributing to the provision of induction and training of other staff including volunteers within the service.
● Developing strong working relationships with relevant organisations and institutions to ensure that the needs of clients are met.
● Working as part of the advocacy team and developing a supportive team culture.
● Keeping up to date with relevant legislation, policies and practice relevant to the role.
Please ensure your cover letter details your suitability for the position, as required by the person's specification. We will use this to select interview candidates.
We're interviewing as applications come in, so early applications are encouraged.
We are recruiting a Support Coordinator to join our Herts Haven Cafe team.
Do you want to support children and young people (CYP) with mental health concerns? Are you calm, non-judgemental and able to work effectively with people experiencing distress?
Can you demonstrate our values of Hope, Together, Courage and Responsive and want to be part of our vision to ensure everyone in Hertfordshire will feel supported with their mental health?
If the answer to all of these is yes, we want to hear from you.
Job title: Support Coordinator – Herts Haven Café (Bank)
Reference Number: 197
Salary scale: £12.50 per hour
Reports to: Senior Lead – CYP
Based: Watford and/or Stevenage
No. of hours: 0 Hours contract, flexible work pattern – Monday or Wednesday afternoons/evenings
Café opening hours are:
- Watford, Monday - 15:00-20:00
- Stevenage, Wednesday – 15:00- 20:00
About the Project
Hertfordshire Mind Network is proud to provide early intervention support to children and young people experiencing poor mental health across Hertfordshire. We provide a combination of support through psychoeducational workshops, open access, 1:1 and group support.
We are expanding our provision, to offer drop in, open access community support to 10–18-year-olds across the county who need someone to talk to about their mental health in that moment. This space will offer timely support, in a person-centred, trauma informed way.
The objectives of Hertfordshire Mind Network’s Herts Haven Café service are:
- To improve the mental wellbeing of children and young people experiencing mental health issues, including crisis presentations, in Hertfordshire.
- To provide drop in, no referral required, timely support to 10-18 year olds.
- To support children and young people in Hertfordshire to access community based mental health help.
- To increase early access to help for people experiencing mental health crisis in Hertfordshire, by providing a clear and effective pathway to services provided across the CYP MHS system.
About the Role:
The key purpose of this post is to be an integral member of staff delivering the Herts Haven Café service, facilitating drop-in mental health support for children and young people aged 10-18. As a practitioner you will meet the varying needs of the individual, as they present, meaning no day may look the same.
A person-centred approach will be maintained, and this role is pivotal to ensuring CYP have a warm and welcoming space to turn to. You will be working as a team to facilitate support, deliver brief mental health interventions, signposting, and ensure timely information, guidance and referrals are provided for ongoing support.
Key Responsibilities
- To play an integral role in instilling HMN’s values throughout the Herts Haven Cafe Service.
- To play a key part in the development and delivery of quality CYP mental health support services.
- To provide consistent and clear communication to the team, working proactively and with initiative.
- To be part of a cooperative and collaborative team that is flexible and adaptable to changing requirements.
- To deliver 1:1 and group interventions, depending on need, flexibly and creatively.
- To ensure that every individual accessing the service receives, safe and trusted support.
- To create and review risk assessments, wellness plans, crisis support plans, safety plans, as well as signposting resources, as required.
- To proactively recognise indicators of deteriorating mental health and facilitate appropriate action, whilst liaising with relevant agencies e.g., C-CATT, Emergency Duty Teams, CYP MHS, etc.
- To work alongside Crisis Teams in line with joint protocols, where required, to support those individuals experiencing a mental health crisis.
- To signpost and refer effectively into other Herts Mind Network services, as well as alternative VCFSE and statutory organisations.
We offer:
- Annual leave entitlement of 25 days per year pro rata, rising in increments to a max. of 29 days pro rata after 5 years employment (plus 8 days Bank Holidays)
- An additional day of leave each year for your birthday following completion of probation period.
- Ongoing training relevant to your role.
- An Employee Assistance Programme.
- Health cover (after 6 months employment) – compensation payment for Optical, Dental, Chiropody and Therapy Treatments.
Closing date for receipt of applications is Thursday 25th April 2024 at midnight.
Interviews will take place on Tuesday 30th April 2024.
Please note: We may close this advert early if we have sufficient applications
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
Equal Opportunities
We welcome applications from all suitably-qualified candidates, irrespective of gender, disability, marital or parental status, racial, ethnic or social origin, colour, religion, belief, or sexual orientation. In addition, during the various stages of recruitment, specific measures can be taken to ensure equal opportunities for candidates with disabilities or special needs.
Hertfordshire Mind Network is committed to the Disability Confident and Mindful Employer charters. We actively recruit staff who have a lived experience of mental ill health. We recognise and value the unique combination of skills, knowledge and perspective that employing people with a lived experience, at all levels across the organisation, brings.We create an environment where the sharing of experiences and vulnerabilities to support others and create positive change is welcomed and work towards breaking down the ‘them’ and ‘us’ culture. The organisation is committed to nurturing peer relationships that allow all staff to thrive.
We are delighted to have been accredited as a Living Wage Employer.
No agencies please.