Advice, Information Jobs
Are you a great listener? Do you love to help solve problems? Can you help people by taking complex, technical information and translating it for people who vulnerable, and people in crisis?
We are working with an amazing mission led organisation to support them in finding a great Help Desk Advisor. The role would see you using those great listening and problem solving skills, and supporting people in crisis, and vulnerable people.
You will be working in a hybrid way, with 2-3 days per week in the London office, working with other advisors so that you can support each other, and increase your learning. The role also home working for the remainder of the week, enabling great flexibility.
The role will see you managing multiple referrals at any one time. Your comfort in moving at pace from one conversation to another, whilst ensuring that the information that you provide is correct, and fully understood will be key. You will also be learning which cases to refer to other areas. There is great training in place, and the right candidate will be fully supported in getting up to speed in this hugely impactful role.
The ideal candidate will have a clear and reassuring telephone manner, and the ability to communicate complex information in plain English. We will be reviewing applications on a rolling basis so please apply early to avoid disappointment.
As a specialist Recruitment Practice, we are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. We invest in your journey as a candidate and are committed to supporting you in your application.
Kensington & Chelsea Social Council (KCSC) works to empower and support voluntary and community organisations to improve the quality of life for residents in Kensington and Chelsea.
Events Administrator
We are seeking an organised, dynamic, and flexible administrator to support our extensive events calendar. This includes large assemblies, forums, and training sessions. The post-holder will maintain accurate attendance records on the database and maintain membership details. They will collaborate closely with staff across teams to ensure that all aspects of organising events are covered from the planning to evaluation stage.
The successful candidate will be very IT savvy with high levels of literacy. They will have solid experience of providing effective administrative support to a range of people and functions within an organisation, as well as experience of planning and administering a range of training activities and network meetings. Our staff are expected to have a positive influence on culture and values within the organisation and reflect those positive values externally with stakeholders.