Advice, Information Jobs

Are you a proactive Office Manager wanting to work with a charity?

We are proud to be partnering with a great national organisation that supports people in the community. They provide free, independent, impartial, and confidential advice on a variety of issues. They are looking for an Office Manager to ensure the smooth running of the organisation and a suitable environment for the delivery of services on a full-time basis (35 hours a week) in their SW3 office, initially for 6 months with a possibility of becoming permanent.

You will be responsible for the general upkeep and maintenance of the workplace, including managing all office facilities, liaising contractors to ensure that the premises comply with legal obligations, sourcing and maintaining equipment, liaising with the IT provider to resolve IT issues, and updating the office manual. You will also contribute to the development of policies, update contracts and agreements, and support improvements to their service. You will organise a variety of meetings, including assisting with the preparation of agendas, circulation of meeting papers and record minutes as required. You will also provide recruitment administrative support and maintain accurate records on the Bright HR software.

This role requires operations and office management experience. The successful candidate will be a personable and reliable team player with experience of proposing and implementing changes to processes, knowledge of data protection regulatory requirements, and the ability to develop and maintain positive relationships with a range of stakeholders. They will also show demonstrable innovative ability to suggest recommendations for improvements to processes or activities and be a proficient user of Microsoft Office Suite Programmes.

At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity.

In order to apply please submit your CV in the first instance. Should your experience be suitable, we will arrange for a call to brief you on the role. We are looking forward to connecting with you.

Join the friendly Carers’ Hub team and make a vital difference to the lives of unpaid carers in Lambeth.

We are looking for two Hospital Carers' Leads to join our new service supporting unpaid carers while the person they look after is in hospital or is discharged from hospital. We know that this can be a worrying and stressful time and that too often carers do not know where to turn to for information and support. Help us make sure that carers get the help and support they need, at this critical time. 

You will play a pivotal role in developing and delivering a brand new offer for carers which seeks to increase the identification of carers within local hospitals, improve carer support during their cared for hospital stay and following their discharge from hospital. 

Each Carer Lead will be based at Kings' College Hospital (Denmark Hill) or St Thomas Hospital, and will be responsible for: 

• Offering tailored short-term 1 to 1 support to unpaid carers, working together to develop and implement plans to help improve carers’ experiences during the hospital stay, prepare for discharge and to address carers’ own needs. 

• Supporting unpaid carers while the person they care for is in hospital via signposting to relevant support and information about their rights. 

• Working collaboratively with partners within the hospital, to raise awareness of carers and increase identification.

If you are a passionate individual looking for a fast paced, rewarding role that will make a real difference to carers, we would love to hear from you.

About us
Carers’ Hub plays a vital role in Lambeth, supporting the many unpaid carers across the borough. Our work stems from the fact that carers often go about their roles despite the toll it might take on their own wellbeing, often having to make sacrifices that hamper their own ability to lead a normal life. Whether financial, educational or otherwise, we seek to limit the challenges that carers face. We achieve this through four core workstreams: 

1. raising awareness of carers, 

2. influencing local policy through community engagement activities, 

3. improving carer wellbeing and

4. connecting carers to each other and to support and training opportunities through our services. 

We welcome requests for informal chats to find out more about us as an organisation and the role. For more details, including how to get in touch, please see the Application Pack.

Closing date: Wednesday 17th April 2024 at 9 am. 

Interviews: Please note we are actively interviewing for this role, and may close applications early. 

Funded By: City Bridge Foundation

Citizens Advice Southwark has been awarded funding by City Bridge Foundation to provide a welfare benefits advice service for Southwark residents and we are now seeking to recruit a full time welfare benefits caseworker.

The caseworker will be based between our two main offices in Peckham and Walworth and will assist with raising awareness and completing benefit claims, advocating on behalf of clients and submitting reviews and appeals. The caseworker will also train a team of volunteers to increase capacity and expertise and will act in a consultancy role for generalist advisers and frontline workers in other agencies in the borough.

To be successful you will need:

·         At least one year’s full time (or part time equivalent) paid or unpaid recent experience of advice work.

·An in-depth knowledge of welfare benefits including those related to disability and sickness.

·To understand, empathise with and be committed to the Service’s aims, principles and equal opportunities policies

Closing date: 9.00 am Wednesday 17th April 2024

Interviews: Monday 22nd April 2024

Location: Bexley – various locations within the Bexley borough

Salary: £27,582.75- £29,174.06 per annum, pro rata. PA dependent on experience and qualifications

(Please note, successful candidates are usually appointed at the bottom of the relevant band)

Hours: 37.5 hours per week

Contract: 1-year Fixed Term Contract

Closing Date: 17th April 2024 at 12 noon

Virtual Interview Date: 25th April 2024

Are you looking for a rewarding role working for an intersectional feminist organisation? If so, we have an incredible opportunity for you to join our team as CIDVA (Service User Support) at Solace Women's Aid.

We exist to end the harm done through gender-based violence. Our aim is to work to prevent violence and abuse, as well as providing services to meet the individual needs of survivors, particularly women and children. Our work is holistic and empowering, working alongside survivors to achieve independent lives, free from abuse.

Our core values reflect our history and were developed in consultation with staff and service users. Feminism and intersectionality are key to our work and we are committed to the principles of being survivor-led, trauma-informed, empowering, diverse, anti-racist and anti-discriminatory.

About the Service

The Bexley SASS team provides advocacy and support to survivors of domestic and sexual abuse living in Bexley. An exciting opportunity has arisen in this busy team for an Independent Domestic Violence Adviser. This includes a package of support covering crisis intervention, risk assessment, safety planning, assessment of needs and individual support planning. A key aspect of the role will be to advocate on behalf of service users pursuing remedies through the criminal and civil justice systems.

About the Role

We are looking for an experienced advocate to join our dynamic team in Bexley, working with children aged 5 to 13 years who have experienced domestic violence and abuse. You will be working as part of a multidisciplinary team and collaborating with external agencies in your work. In this role you will work as part of the Bexley Solace Advocacy and Support Service (SASS). You will Provide psychoeducational activities for the children and young people. This includes one to one support sessions with children who are identified by professionals as needing additional emotional support. Topics such as Self Esteem & Confidence; Self-care; Healthy relationships; Keeping Safe & Expressing feelings are explored in the sessions.

About You

You will need a thorough understanding of domestic abuse and its impact on women and their children, as well as experience of providing emotional and practical support and strong casework management skills.

You will have the skills to provide effective crisis intervention, carry out children’s risk assessments where appropriate, safety planning, assessment of needs and individual support planning. You should have demonstrable experience of working in an IDVA or similar position with this or a similar client group.

As women we know that we don’t always apply for jobs unless we meet all of the criteria. If this applies to you, we ask that you consider using the supporting statement to show us how you believe your experience and skills will enable you to do the role, and how you think we might support you to develop in the role.

You will be highly organised, self-motivated, and passionate about ending gender-based violence. You will have a “can-do‟ approach and demonstrable commitment to Solace’s feminist approach to supporting women and their children to be safer. You will receive training and support for this role, as necessary.

We understand that you may not have all the knowledge, experience, and skills mentioned in the Job Profile Document. However, your interpersonal skills, passion to have a positive impact, commitment to our purpose, and ability to learn quickly and collaborate effectively will be equally important. If you wish to learn more about the role or if you are unsure about whether to apply, we encourage you to contact our recruitment team.

What we can offer you

We provide a comprehensive benefits package to all our employees, including:

• Flexible working
• Focus on learning and development (internal career progression and training)
• Generous holiday entitlement
• Employer pension contribution
• Family-friendly leave and enhanced maternity pay
• Access to Inclusion Networks
• Daily clinical debriefing
• Employee Assistance Programme providing free 24/7 support and advice
• Employee Benefits Platform offering staff discounts, benefits and savings
• Flow & Restore yoga classes
• Meditation sessions
• Cycle to Work Scheme

How to apply

Please submit your CV and Supporting Statement through the recruitment portal. When applying for this role, kindly highlight in your Supporting Statement how your values, knowledge, transferrable skills, and experience align with each point within the following sections of the Job Profile Document:

• Values, Behaviours & Competencies
• Knowledge, Experience and Skills

Solace Women's Aid values diversity, promotes equity, and challenges discrimination. We encourage and welcome applications from candidates of diverse cultures, abilities, perspectives, and lived experiences. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay, and benefits. Our Inclusion Networks support staff with protected characteristics and offer inclusive spaces to connect.

We are a Disability Confident Employer and committed to an inclusive and accessible recruitment process. We anticipate and provide reasonable adjustments as needed and support employees who acquire a disability or long-term health condition, enabling them to stay in work. If you require any support to apply for this role, please email us.

This service is run by women for women and is therefore restricted to female applicants under the Equality Act 2010, Schedule 9, and Part 1. Section 7(2) e of the Sex Discrimination Act 1975 apply. The post is exempt from the Rehabilitation of Offenders Act.

As part of safer recruitment practices, we carry out pre-employment checks including references, Disclosure and Barring Service (DBS) and right to work in the UK checks.

No agencies.

Location: Haringey refuges

Salary: Unqualified applicants, £27,582.75 – £29,174.06 Per annum, £16,549.65 - £17,504.44 pro rata.

Qualified applicants (with an accredited VAWG /domestic abuse qualification) £29,174.06 - £31,826.25 per annum, £17,504.44- £19,095.75 pro rata.

(Please note that appointed applicants are usually appointed at the bottom of the relevant band).

Hours: 22.5 hours per week based at Haringey but travel will also be necessary

Contract: Fixed Term Contract until 31st March 2025

Closing Date: 19th April 2024 at 12 noon

Interview Date: 3rd May 2024

Are you looking for a rewarding role working for an intersectional feminist organisation? If so, we have an incredible opportunity for you to join our team as Pan London Resettlement Worker at Solace Women's Aid.

We exist to end the harm done through gender-based violence. Our aim is to work to prevent violence and abuse, as well as providing services to meet the individual needs of survivors, particularly women and children. Our work is holistic and empowering, working alongside survivors to achieve independent lives, free from abuse.

Our core values reflect our history and were developed in consultation with staff and service users. Feminism and intersectionality are key to our work and we are committed to the principles of being survivor-led, trauma-informed, empowering, diverse, anti-racist and anti-discriminatory.

About the Service

Up to three months resettlement support is offered to women and children leaving refuges across London.

The Amari Project is based in Enfield and provides 2nd stage Supported Accommodation to women who have been sexually exploited, trafficked or who have exited Prostitution. Women in this Project will also receive resettlement support and may remain within the Borough of Enfield or be moved out of borough as part of planned move on.

About the Role

The resettlement Floating Support Worker will provide resettlement support to residents moving out of the Amari Project and from Pan London refuges. You will provide fortnightly case work to residents in their move on accommodation.

You will provide holistic support including tenancy sustainment support and advocacy support to establish and maintain partnership working. You will be responsible for providing data and any statistical information for monitoring returns and in collating

About You

The ideal candidate will possess knowledge and experience of supporting women who have experienced domestic abuse, trafficking and sexual exploitation. You will be required to have an awareness of the impacts of trauma on survivors of domestic abuse  

You will have experience of managing risk and following case management procedures to meet the needs of the client group, and the ability to work with women to help them to understand their needs, risk assess, develop safety plans and support them in linking with other agencies.

You will have a working knowledge of the available legal remedies, housing, and welfare benefits, as well as experience of providing training.

Outside of this, you will have excellent administrative and time management skills and the ability to effectively manage a caseload.

We understand that you may not have all the knowledge, experience, and skills mentioned in the Job Profile Document. However, your interpersonal skills, passion to have a positive impact, commitment to our purpose, and ability to learn quickly and collaborate effectively will be equally important. If you wish to learn more about the role or if you are unsure about whether to apply, we encourage you to contact our recruitment team.

What we can offer you

We provide a comprehensive benefits package to all our employees, including:

• Flexible working
• Focus on learning and development (internal career progression and training)
• Generous holiday entitlement
• Employer pension contribution
• Family-friendly leave and enhanced maternity pay
• Access to Inclusion Networks
• Daily clinical debriefing
• Employee Assistance Programme providing free 24/7 support and advice
• Employee Benefits Platform offering staff discounts, benefits and savings
• Flow & Restore yoga classes
• Meditation sessions
• Cycle to Work Scheme

How to apply

Please submit your CV and Supporting Statement through the recruitment portal. When applying for this role, kindly highlight in your Supporting Statement how your values, knowledge, transferrable skills, and experience align with each point within the following sections of the Job Profile Document:

• Values, Behaviours & Competencies
• Knowledge, Experience and Skills

Solace Women's Aid values diversity, promotes equity, and challenges discrimination. We encourage and welcome applications from candidates of diverse cultures, abilities, perspectives, and lived experiences. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay, and benefits. Our Inclusion Networks support staff with protected characteristics and offer inclusive spaces to connect.

We are a Disability Confident Employer and committed to an inclusive and accessible recruitment process. We anticipate and provide reasonable adjustments as needed and support employees who acquire a disability or long-term health condition, enabling them to stay in work. If you require any support to apply for this role, please email us

This service is run by women for women and is therefore restricted to female applicants under the Equality Act 2010, Schedule 9, and Part 1. Section 7(2) e of the Sex Discrimination Act 1975 apply. The post is exempt from the Rehabilitation of Offenders Act.

As part of safer recruitment practices, we carry out pre-employment checks including references, Disclosure and Barring Service (DBS) and right to work in the UK checks.

No agencies.

The Hospital IDVA (Independent Domestic Violence Advisor) will be employed by FearFree to develop pathways and processes primarily in Maternity Services and Emergency Department (ED) at Salisbury NHS Foundation Trust (SFT).  This is a fixed term position until April 2025.

The Hospital IDVA will work within a dynamic, fast paced, crisis intervention, advocacy and support service embedded within the hospital to ensure all staff are aware of Domestic Abuse (DA) and equipped to ask the right questions and encourage both patients and staff to engage with the support the Hospital IDVA will bring to this environment.

The post holder will assist health practitioners to respond more effectively to domestic abuse, particularly those with complex and multiple needs, and will bring specialist knowledge and skills in empowering clients to seek the right support and move forward.

The work will include providing specialist knowledge and expertise to other health care practitioners to ensure victims of domestic abuse (and their children) are safeguarded from further harm, to provide a strong partnership approach to service provision.

Priority will be given to medium and high-risk cases that are employees and patients of Salisbury NHS Foundation Trust (SFT) – those who do not live in Wiltshire to be sign-posted to specialist support within their local authority area. To work with all victims of abuse that have health related needs in the Wiltshire area.

Key elements of the role include:  

• Providing priority support to both patients and staff at the hospital.
• Delivering Domestic Abuse training to all staff at the hospital equipping them to recognise all forms of Domestic Abuse and ensuring they are confident in starting those conversations.
• Risk assessing and helping to keep service users safe through safety planning.
• Enabling victims to access and engage with statutory and other services.
• Engaging with and supporting the MARAC process, to ensure that the voice of victims is heard.
• Managing a caseload of medium to high-risk victims and working proactively to support them and their families.
• Develop and maintain working relationships with additional services relevant to this field.
• Ensure services and resources are appropriate and tailored to services users needs.

Key responsibilities:

• Hold a caseload and provide high-quality telephone and face to face crisis intervention, information, advocacy, support and signposting to both staff and patients at the hospital who have been identified as victims of Domestic Abuse.
• Proactively assess the needs and risks of clients regularly in line with FearFree policies and procedures, having full regard for case management, MARAC and safeguarding adults and children policies and procedures.
• Complete risk and safety plans for all clients, ensuring risk management and safety is at the heart of everything we do in line with company standards.
• Ensure all records comply with compliance and quality standards and information is recorded accurately and in a timely manner
• Engage with all relevant support agencies, acting as the “voice” of both staff and patient victims to seek support to address specific identified barriers.
• Support all caseloads to access external support and sign-post where appropriate to enable caseload to engage with other organisations who can support them on their road to recovery.
• Work proactively to raise awareness of Domestic Abuse and upskill all staff within the hospital to be able to identify potential Domestic Abuse, and seek support from the Hospital IDVA.
• Attend regular safeguarding and domestic abuse meetings within the Salisbury NHS Foundation Trust (SFT) and health related settings to discuss active cases as required by the manager.
• Proactively assess the needs and safety of any children of the client and ensure that any risks/needs identified are addressed directly with them, having full regard to Safeguarding Children’s policy and complying with the Local Safeguarding Children requirements.
• Advise clients of their rights and options for seeking help and support from other agencies, making referrals, attending appointments with them when required, co-ordinating the provision of multi-agency support where necessary, and proactively advocating to ensure barriers to accessing support and protection are reduced.
• Proactively look for and implement innovative and creative ways of engaging vulnerable and hard to reach victims, particularly those with multiple needs, and sustain the engagement.
• Participate in multi-agency conferences and meetings in respect of children and adults at risk as required, providing reports and undertaking actions as necessary.
• Work in partnership with key agencies, particularly with Health agencies, to ensure effective joint working.
• At all times protect the safety and security of service users, staff, volunteers and buildings, and the confidentiality of records and other information in line with data protection requirements.
• To be flexible with meeting clients which may involve working outside of normal working hours.
• Produce data, reports, evaluations and undertake research, as requested and directed by the Manager

General

• Remain up to date and concordant with organisational procedures, policies and professional code of conduct, upholding standards of best practice.
• Attend and contribute to team meetings.
• Contribute to effective team working with a flexible and pro-active approach, including cover for other team members’ holidays and sickness where required.
• Undertake agreed training and keep updated on changes in legislation, policy, and best practice
• To support additional duties at your team managers discretion.

For a full job description/person specification and to apply, please follow the link provided on this website. There is no specific closing date for this role and this vacancy will close once a suitable candidate is found, so early applications are encouraged.

FearFree is committed to encouraging equality and diversity in the workplace.  We strive to be a diverse and inclusive place to work where we can all be ourselves and individual differences are recognised and valued. 

Full Time - 35 hours per week, flexible and includes evening and weekend work

London - Whittington Hospital (Emergency Department)

Ref EDW-241

Are you a proactive, empathetic and flexible individual with a proven record of providing support, advice and advocacy, and communicating effectively the needs of clients to other professionals?  Do you have strong experience of assessing the needs of vulnerable children and young people who are at risk of significant harm?

If so, St Giles Trust is looking for a Specialist Caseworker to be embedded with the Emergency Department of Whittington Hospital, where you will provide support for those young people admitted to emergency departments right through to their discharge back into the community.

About St Giles Trust

An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need.  Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others.

About this key role

As our specialist worker you will provide peer supervisory support to the team within the wider hospital based services, which includes deputising for the Senior Caseworker, and supporting the Data Coordinator and Senior Caseworker with the collation of information and data for project monitoring purposes. We will also count on you to develop and maintain strong relationships with clinicians and hospital staff, while also identifying onward referral pathways with other services in the hospital such as CAMHS, IDVA, COMPASS and other statutory and voluntary sectors in the community.

Working as part of a multi-disciplinary team, you will also help to identify and assess young victims of violence and to provide support, advice and advocacy for both them and their families as they plan to be discharged from hospital back into the community. You will produce support and risk management plans based on your assessments and deliver a holistic support service that includes practical help such as social and housing support, accompanying to appointments, ETE options, benefits work, appearing in court, DIY work and cleaning.

What we are looking for

• Personal experience of the criminal justice system, lived experience of the issues facing this client group and/or experience of working with ‘high risk’, vulnerable children, young people and/or families.

• Experience in working as part of a multi-agency team, working together to achieve positive outcomes for young people and establishing links to further the aims of a project.

• Experience of using support plans to enable people to successfully access support services.

• Substantial experience of engaging successfully with ‘challenging’ young people.

• Proven experience of working in a high intensity environment.

• A working knowledge of relevant services for young people and their families in the service provision area.

• First-class interpersonal, relationship-building and communication skills, both verbal and written.

In return, you can expect a competitive salary, generous leave allowance including 30 days annual leave plus all statutory and bank holidays and 2 'duvet days', staff pension, flexible working, a mentoring programme, an advice and counselling service, 4x Group Life Insurance, season ticket loan, eyecare scheme and much more.

As an equity and inclusive employer, we welcome all applications, but we would particularly welcome applications from Global Majority People (Black, Asian, Brown, Dual Heritage), those living with a disability, those from a neurodiverse group, or have another protected characteristic. We value the positive impact and diversity that your lived experience can bring to our organisation.

As an organisation that works with children and adults at risk we are committed to safeguarding, protecting and promoting the safety of our clients. Successful applicants must therefore submit a Enhanced Adult and Child Workforce with Adult and Child barred list DBS Check.

To apply please visit our website via the apply button. 

Closing date: 17 April 2024 23:35      Interview date: 22 April 2024

Ref BGC-241

Are you a proactive, compassionate and collaborative individual with a proven record of working with those who have complex needs and often do not engage with services?  Do you have strong experience of successfully working with challenging people and supporting them to make progress? 

If so, join St Giles as a Beyond the Gate Caseworker, where you will work on an innovative project piloting a new approach supporting individuals affected by the Criminal Justice system at higher risk of suicide and self-harm.

About St Giles Trust 

An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need.  Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others.

About this key role

As our Beyond the Gate Caseworker, you will provide a community-based service that engages, motivates and facilitates those on license to make progress, through a range of one-to-one sessions, group activities, training and supportive measures.  You will work with your caseload of clients to produce individual action plans that support them to overcome social inclusion barriers, including housing, substance misuse, relationships, training, employment, finance debt and benefit, and deliver a range of planned custody and community assessments and interventions that keep clients engaged, motivated, and making progress.

We will also count on you to ensure all immediate appointments on release are attended such as probation, mental health, housing and substance misuse, and the delivery of small group activities based on need, including tenancy management, emotional wellbeing, shopping on a budget.  Liaising constructively with HM Prison Service and Probation personnel to share updates and completing referrals into services as soon as possible after release and map out a support plan for this are also both key aspects of the role, as are working flexibly, covering absences for colleagues, and supporting the delivery lead.

What we are looking for

• Proven track record of supporting ex-offenders 
• Qualification in Advice and Guidance or equivalent, to at least Level 3
• A sound understanding of the issues faced by the client group, such as housing, debt, substance misuse, mental health
• Excellent administrative and case management skills
• The ability to assess participants’ needs and provide client led support
• Excellent interpersonal, relationship-building and communication skills, verbal and written
• A flexible, collaborative and professional approach to your work. 

Please note this role requires an Enhanced Adult DBS checks.

In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, season ticket loan and much more.

We are an equity and inclusion confident employer. We welcome all applications and we particularly encourage applications from people of the global majority (black, brown, multi- heritage) and those who identify as disabled, neuroexpansive, neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.

St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.

To apply, please visit our website via the ‘Apply’ button. 

Closing date:    11 p.m. on 18 April 20204
       
Interview date:  26 April 2024 at Leeds Media Centre         

About Smart Works 

Smart Works is a dynamic, high profile and fast-growing UK charity that dresses and coaches unemployed women for success at their job interview. We empower each woman by giving her the clothes and the confidence she needs to succeed. After visiting Smart Works, 69% of clients secure a job within a month, gaining financial independence and transforming their lives.

More information about who we are can be found on our website.

About the role  

Smart Works is volunteer-powered and exists to empower all women who need help getting into work. As such, a fantastic opportunity has arisen for a proactive self-starter with outstanding leadership skills to take on the pivotal role of being the Head of Smart Works Scotland. Reporting to the Chair of the Trustee Board, the role is responsible for developing and delivering our core strategies and for the overall operation of our two centres in Glasgow and Edinburgh. 

In practice, this involves leading a small staff team to thrive in their roles and deliver outstanding results, with direct line management responsibilities for 3 team members out of 8. It also includes representing our charity to a range of stakeholders across the region, contributing to our ambitious client targets and unlocking vital funds to deliver the Three Year Plan. 

A major focus of this role will be to deliver, and support team members to aid delivery, of our annual fundraising target (c. £400k) via, grants and trusts, corporate partnerships, fundraising events, and identifying new income streams. 

The Head of Smart Works Scotland must build strong working relationships with the staff team and Board of Trustees, foster excellent collaborations with a variety of stakeholders and have significant experience across multiple fundraising streams. 

Whilst the successful individual will be supported by the Chair, Board of Trustees and colleagues in other centres, they will be expected to work autonomously and confidently in carrying out their duties. There may be occasional evening and weekend work in order to support fundraising, networking and key events as required. 

The role will be based in our Edinburgh or Glasgow centre, and flexible working options are available. 

If you are passionate about supporting women, are flexible, have excellent organisation and prioritisation skills and can liaise confidently and successfully with a broad range of stakeholders, then this is an ideal opportunity.

Duties and responsibilities

• Leading a staff team of 8 across two centres, ensuring all team members are thriving in their roles and continuing to develop their skills.
• Supporting each direct report with project deliverables and identifying continuous improvement opportunities in our ways of working. 
• Oversee the smooth running of both centres, ensuring all client and service delivery targets are on track and all protocols such as safeguarding and governance are adhered to.
• Setting and delivering our core strategies, across all functional areas. 
• Working with various staff members on targeted campaigns and corporate partnerships, providing guidance and support on the annual fundraising target c. £400k via our three revenue streams - Corporate, Community and Events, Grants and Trusts. 
• Manage the day-to-day costs of the budget, contributing to timely process reconciliation with the Board Treasurer and Group Finance Team.
• Delivering financial activities to target, maintaining an up to date database with relevant income tracking and pipeline information to facilitate regular financial reporting to the Board of Trustees and timely process reconciliation with the Board Treasurer and Group Finance team.
• Supporting the team to raise awareness of our charity and increase our supporter community through social media campaigns and in-person events throughout the year. 

Personal Specification 

Essential Criteria

• Outstanding interpersonal and team management / leadership skills.
• Significant experience of generating income from a variety of sources, including Events, Trusts, Foundations, Community and Corporate sponsorship.
• Demonstrable experience of securing new business and onboarding new partnerships. 
• Experience of managing four figure+ partnerships across the following activities: employee fundraising, sponsorship, commercial or grants.
• A strong networker, with relationship management experience across seniority levels and sectors. 
• Strong presentation skills, with prior experience delivering engaging sessions to large audiences. 
• Experience of balancing changing priorities and responding to delivery needs.
• Proactive approach to problem solving, with an entrepreneurial attitude towards fundraising strategy.
• Ability to work autonomously and also have a strong team focus and ethic.
• Good working knowledge and experience using Microsoft Office, Excel, Word, CRM systems.
• Target driven, with excellent organisation and time management skills to meet deadlines and monthly / quarterly KPIs. 

Desirable Criteria

• An understanding of the employment and skills landscape in Scotland.
• Experience of working collaboratively with volunteer teams and / or in the not for profit sector.
• Financially aware, able to interpret basic financial accounts for reporting purposes.

How to Apply  

Please visit our website or click "Apply Now" to find out more information - we can't wait to hear from you.

Location: Brent/Harrow

Salary: £30,765.38 - £32,887.12 per annum, pro rata

(Please note, successful candidates are usually appointed at bottom of relevant band.)

Hours: 37.5 hours per week

Contract: Fixed Term Contract for 12 months

Closing Date: 19th April 2024 at 12 noon

Virtual Interview Date: 29th April 2024

Are you looking for a rewarding role working for an intersectional feminist organisation? If so, we have an incredible opportunity for you to join our team as Perinatal IDVA at Solace Women's Aid.

We exist to end the harm done through gender-based violence. Our aim is to work to prevent violence and abuse, as well as providing services to meet the individual needs of survivors, particularly women and children. Our work is holistic and empowering, working alongside survivors to achieve independent lives, free from abuse.

Our core values reflect our history and were developed in consultation with staff and service users. Feminism and intersectionality are key to our work and we are committed to the principles of being survivor-led, trauma-informed, empowering, diverse, anti-racist and anti-discriminatory.

About the Service:

The Solace Advocacy and Support Service’s (SASS) provide advocacy and support to survivors of domestic and sexual abuse living across London. An exciting opportunity to recruit a new Perinatal IDVA has arisen in this busy domestic abuse team.

About the Role:

The Perinatal IDVA provides a proactive service to survivors of domestic abuse identified as being at high risk of imminent harm. The IDVA will be based in Central North West London NHS Foundation Trust (CNWL) perinatal services (Northwick Hospital) supporting women at increased risk of domestic abuse during pregnancy. As the Perinatal IDVA you will carry out risk and needs assessments, safety and support planning with survivors and advocate on their behalf with external agencies. A key part of this role involves contributing to local processes; providing domestic abuse advice to staff trust wide and action planning alongside other agencies to improve survivor safety.

This role will be based four days a week at the Northwick Hospital, one day working from home and one day per month spent working with your Solace colleagues from the SASS office.

Successful applicants will have in-depth knowledge of domestic abuse, its impact on service users and their children and of working with people experiencing mental health crisis. You will have experience in crisis risk management and safety planning. Experience working within safeguarding procedures is essential as it needs to promote a strong partnership approach to service provision.

About You:

We understand that you may not have all the knowledge, experience, and skills mentioned in the Job Profile Document. However, your interpersonal skills, passion to have a positive impact, commitment to our purpose, and ability to learn quickly and collaborate effectively will be equally important. If you wish to learn more about the role or if you are unsure about whether to apply, we encourage you to contact our recruitment team.

What we can offer you:

We provide a comprehensive benefits package to all our employees, including:

• Flexible working
• Focus on learning and development (internal career progression and training)
• Generous holiday entitlement
• Employer pension contribution
• Family-friendly leave and enhanced maternity pay
• Access to Inclusion Networks
• Daily clinical debriefing
• Employee Assistance Programme providing free 24/7 support and advice
• Employee Benefits Platform offering staff discounts, benefits and savings
• Flow & Restore yoga classes
• Meditation sessions
• Cycle to Work Scheme

How to apply:

Please submit your CV and Supporting Statement through the recruitment portal. When applying for this role, kindly highlight in your Supporting Statement how your values, knowledge, transferrable skills, and experience align with each point within the following sections of the Job Profile Document:

• Values, Behaviours & Competencies
• Knowledge, Experience and Skills

Solace Women's Aid values diversity, promotes equity, and challenges discrimination. We encourage and welcome applications from candidates of diverse cultures, abilities, perspectives, and lived experiences. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay, and benefits. Our Inclusion Networks support staff with protected characteristics and offer inclusive spaces to connect.

We are a Disability Confident Employer and committed to an inclusive and accessible recruitment process. We anticipate and provide reasonable adjustments as needed and support employees who acquire a disability or long-term health condition, enabling them to stay in work. If you require any support to apply for this role, please email us.

This service is run by women for women and is therefore restricted to female applicants under the Equality Act 2010, Schedule 9, and Part 1. Section 7(2) e of the Sex Discrimination Act 1975 apply. The post is exempt from the Rehabilitation of Offenders Act.

As part of safer recruitment practices, we carry out pre-employment checks including references, Disclosure and Barring Service (DBS) and right to work in the UK checks.

No agencies.

Location: Bexleyheath - Hybrid working (Office Wednesday + 1 day)

Salary: £27,582.75 - £29,174.06 per annum, PA dependent on experience and qualifications

(Please note, successful candidates are usually appointed at the bottom of the relevant band)

Hours: 37.5 hours per week

Contract: Permanent

Closing Date: 19th April 2024 at 12 noon

Virtual Interview Date: 29th April 2024

Are you looking for a rewarding role working for an intersectional feminist organisation? If so, we have an incredible opportunity for you to join our team as Younger person IDVA 16 to 25 years (Service User Support) at Solace Women's Aid.

We exist to end the harm done through gender-based violence. Our aim is to work to prevent violence and abuse, as well as providing services to meet the individual needs of survivors, particularly women and children. Our work is holistic and empowering, working alongside survivors to achieve independent lives, free from abuse.

Our core values reflect our history and were developed in consultation with staff and service users. Feminism and intersectionality are key to our work and we are committed to the principles of being survivor-led, trauma-informed, empowering, diverse, anti-racist and anti-discriminatory.

About the Service

The Bexley SASS team provides advocacy and support to survivors of domestic and sexual abuse living in Bexley. An exciting opportunity has arisen in this busy team for a Young Persons Independent Domestic Violence Adviser. You will support 16 to 25 year olds with crisis intervention, risk assessment, safety planning, assessment of needs and individual support planning.

About the Role

We are looking for an experienced advocate to join our dynamic team in Bexley, working with survivors who have experienced domestic violence and abuse. You will be working as part of a multidisciplinary team and collaborating with external agencies in your work. In this role you will work as part of the Bexley Solace Advocacy and Support Service (SASS), providing support to young survivors of domestic abuse in the borough. In addition to this, you will work in partnership with Children Social Care, Education, Health and Mental Health to ensure effective support for survivors coming through these services.

About You

You will need a thorough understanding of domestic abuse and its impact on women and their children, as well as experience of providing emotional and practical support and strong casework management skills.

You will have the skills to provide effective crisis intervention, carry out the children’s risk assessment where appropriate, safety planning, assessment of needs and individual support planning. You should have demonstrable experience of working in an IDVA or similar position with this or a similar client group.

As women we know that we don’t always apply for jobs unless we meet all of the criteria. If this applies to you, we ask that you consider using the supporting statement to show us how you believe your experience and skills will enable you to do the role, and how you think we might support you to develop in the role.

You will be highly organised, self-motivated, and passionate about ending gender-based violence. You will have a “can-do‟ approach and demonstrable commitment to Solace’s feminist approach to supporting women and their children to be safer. You will receive training and support for this role, as necessary.

We understand that you may not have all the knowledge, experience, and skills mentioned in the Job Profile Document. However, your interpersonal skills, passion to have a positive impact, commitment to our purpose, and ability to learn quickly and collaborate effectively will be equally important. If you wish to learn more about the role or if you are unsure about whether to apply, we encourage you to contact our recruitment team.

What we can offer you

We provide a comprehensive benefits package to all our employees, including:

• Flexible working
• Focus on learning and development (internal career progression and training)
• Generous holiday entitlement
• Employer pension contribution
• Family-friendly leave and enhanced maternity pay
• Access to Inclusion Networks
• Daily clinical debriefing
• Employee Assistance Programme providing free 24/7 support and advice
• Employee Benefits Platform offering staff discounts, benefits and savings
• Flow & Restore yoga classes
• Meditation sessions
• Cycle to Work Scheme

How to apply

Please submit your CV and Supporting Statement through the recruitment portal. When applying for this role, kindly highlight in your Supporting Statement how your values, knowledge, transferrable skills, and experience align with each point within the following sections of the Job Profile Document:

• Values, Behaviours & Competencies
• Knowledge, Experience and Skills

Solace Women's Aid values diversity, promotes equity, and challenges discrimination. We encourage and welcome applications from candidates of diverse cultures, abilities, perspectives, and lived experiences. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay, and benefits. Our Inclusion Networks support staff with protected characteristics and offer inclusive spaces to connect.

We are a Disability Confident Employer and committed to an inclusive and accessible recruitment process. We anticipate and provide reasonable adjustments as needed and support employees who acquire a disability or long-term health condition, enabling them to stay in work. If you require any support to apply for this role, please email us.

This service is run by women for women and is therefore restricted to female applicants under the Equality Act 2010, Schedule 9, and Part 1. Section 7(2) e of the Sex Discrimination Act 1975 apply. The post is exempt from the Rehabilitation of Offenders Act.

As part of safer recruitment practices, we carry out pre-employment checks including references, Disclosure and Barring Service (DBS) and right to work in the UK checks.

No agencies.

Public Voice is a partner in the Haringey Advice Partnership (HAP) which is delivering the Information, Advice and Guidance (IAG) service in Haringey from April 2022 to March 2025 with an option to extend for a further four years. Our role is to provide information and signposting for health and social care enquiries and develop the outreach and engagement activity to identify needs in the community and target specific community groups who are less familiar with IAG services.

The HAP Project Manager is responsible for managing Public Voice’s overall contribution to the Haringey Advice Partnership and project, ensuring Public Voice meets and reports on its targets and outcomes. This includes leading the outreach activities for HAP on behalf of Public Voice, arranging and attending drop-in sessions across the borough, and working in close collaboration with a variety of community stakeholders to reach those in need of HAP support.The Project Manager will be an active member of the HAP programme management team.

If you have experience and an interest in community development and enjoy working and engaging with people and are passionate about assisting and helping people navigate and receive the correct information and support that is available within the Borough for their particular needs we would like to hear from you. 

You will need to be approachable, able to relate to people having good communication skills with an understanding attitude and experience of working with diverse communities and partners.

About Public Voice 

Public Voice is a Community Interest Company (CIC) with a mission to improve neighbourhoods, the lives of the people who live in them and the public services they use. 

Through our work, we ensure people in the community are heard – bringing together diverse voices and including those who find themselves marginalised or are rarely reached by service providers. We take a user-centred, co-production approach to understanding individuals’ and communities’ needs, and translate that into meaningful insights for service providers in government, public health, and housing. The results are better outcomes for residents and service users, more effective and efficient services for providers, and stronger and healthier neighbourhoods. 

Havering, East London

Ref SWH-241

Are you a proactive, highly organised and collaborative individual with a proven record of supporting young people, who have multiple and complex needs within a supported accommodation setting?  Do you have strong experience of engaging positively with vulnerable young people or other vulnerable groups and a sound understanding of relevant policies and legislation?

If so, St Giles has a rewarding career opportunity for a Senior Support Worker to join our dynamic team and use your expertise to work on a vital multi-disciplinary residential support service for young people that will allow them to exit environments involving youth violence, reach their goals and aspirations and move on successfully to independent living and, importantly, to sustain this life.

About St Giles Trust 

An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need.  Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others.   

 About this key role

Working as part of a multi-agency team, we will count on you to lead by example, be the day-to-day expert within team, and be a positive role model to the team of caseworkers.  Using a strength-based approach, you will provide support, advice and advocacy for young people and their families regarding accommodation, working through person-centred support plans designed to promote choice and control for young people.  You will ensure, on a day-to-day basis, that all monitoring information and evidence is being recorded and collated correctly, and that you promote inter-agency collaboration in the assessment and planning process and include appropriate agencies in the delivery of the service. 

The delivery of a holistic support service, working solo or with colleagues as the situation dictates, is also a crucial element of this role, where you will provide practical guidance on issues such as social and housing support, ETE options, benefits work, debt advice and cleaning.  Promoting the value of lifestyle changes to the young people being supported and operating within clear professional boundaries are also key duties.

What we are looking for

• Experience of using support plans to enable young people to successfully access and sustain accommodation and support services.

• Experience of providing support, advice and advocacy.

• Substantial experience of assessing risk and implementing safety procedures when thinking about young people involved in or at risk of violence or exploitation.

• Proven experience of working in a high intensity environment.

• A relevant qualification to a good standard or be working towards one.

• Excellent interpersonal, prioritisation and communication skills, verbal and written.

• A flexible, collaborative and professional approach to your work.

As an organisation that works with children and adults at risk we are committed to safeguarding, protecting and promoting the safety of our clients and successful applicants will require an Enhanced Child and Adult with Child Barred DBS Check.

In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, clinical therapist sessions, life insurance (4 x annual salary), duvet days, season ticket loan, employee perks programme, eye care voucher and much more.

We are an equity and inclusion confident employer. We welcome all applications and we particularly encourage applications from people of the global majority (black, brown, multi- heritage) and those who identify as disabled, neuroexpansive, neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.

St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.

To apply, please visit our website via the ‘Apply’ button. We encourage you to apply early as we will be shortlisting as applications come in.

Closing date: 19/04/2024. 11:00pm

 Interview Date: 26/04/2024

Previous applicants need not apply.

Tottenham Hotspur Foundation (the Foundation) is a registered charity and the community arm of Premier League football club, Tottenham Hotspur. The Club, through the Foundation, seeks to use the power and unique appeal of football to provide opportunities that change lives throughout its local community.

The Foundation is based at the Grade II-listed 18th century Percy House on Tottenham High Road – painstakingly restored by the Club as part of the wider sport-led regeneration of the area.  We are driven by a passion for creating positive change in people’s lives within an area of significant socio-economic deprivation, yet where a vibrancy and richness of talent and ambition exists.  The Foundation harnesses and builds on this through a range of projects and initiatives to pursue, achieve and sustain desired impacts and outcomes, utilising partnerships within the private, not-for-profit, and public sectors.

Are you passionate about driving business success through strategic analysis and impactful decision-making? The Foundation is excited to introduce a new and critical role within our organisation, an Insight and Impact Manager. This position is at the forefront of shaping our business strategy, ensuring that data-driven insights contribute to the overall success and growth of Tottenham Hotspur Foundation.

The postholder will be committed to Tottenham Hotspur Foundation’s policies/procedures, including our Safeguarding policy, Equal Opportunities policy and Health and Safety procedures – reflecting the Club’s commitment to safeguarding and promoting the welfare of vulnerable people in our community. 

JOB PURPOSE:

As the Insight and Impact Manager, you will play a pivotal role in influencing key business decisions by providing in-depth data analysis, uncovering opportunities, and assessing the impact of various initiatives. This is a unique opportunity to be a strategic partner to our senior leadership team, guiding them with your analytical expertise to enhance business performance.

Liaising with business stakeholders at all levels of the organisation (Trustees, Club, SLT, funders, partners etc.) you will directly contribute to business objectives, including growing awareness of and connection with the Foundation, establishing our recognition as a high-quality organisation and supporting efforts to diversify income streams, ensuring our long-term financial sustainability. This role provides a platform for you to shape the narrative of our success and drive our mission forward in alignment with our strategic goals.

KEY RESPONSIBILITIES

Strategic Analysis:

• Conduct comprehensive analyses of market trends, competitor landscapes, and internal performance metrics to provide insight into potential strategic opportunities.
• Provide insights into potential business risks and recommend proactive measures.
• Provide organisational data strategy to enable broader marketing opportunities and to help support our income strategy.
• Support on the development of website/fundraising infrastructure, ensuring clarity of approach to data collection and use.

Impact Assessment:

• Evaluate the impact of existing and proposed business strategies, initiatives, and projects.
• Benchmark our impact against comparable services and similar charities.
• Support the management team on annual impact report generation.

Data-Driven Decision Support:

• Collaborate with cross-functional teams (programme coordinators, managers etc) to gather and analyse data, providing actionable insights to support decision-making.
• Translate complex data findings into easy to understand action points and insights for the management team.

 KPI Development and Monitoring:

• Define key performance indicators (KPIs) relevant to business objectives and monitor them regularly.
• Propose adjustments to strategies based on KPI performance and local/community (state of the borough) dynamics.
• Develop and implement frameworks to measure and track the success of strategic endeavours.

Stakeholder Engagement and Relationship Building:

• Work closely with the senior leadership team and programme coordinators to align analytical efforts with our new strategic direction.
• Work closely with the Club to ensure consistency around audience segmentation and maximise the potential for collaboration.
• Liaise with other relevant departments in the Club where needed to ensure the development of efficient complementary systems and high standards of analysis.
• Form strong positive relationships with funders, maintaining oversight of programme and organisational performance metrics.
• Target, monitor, and provide analysis of performance against established metrics.

Administrative Responsibilities:

• Manage, administer, and maintain the primary Management Information System (MIS) built on the Salesforce Customer Relations Management (CRM) database platform (Salesforce), and evolve usage to include wider data sets eg: marketing data.
• Oversee integral third-party and bespoke add-ons critical to the MIS operation, including Calendar, Form Assembly, and GeoPoint.
• Ensure the reliability and accuracy of data within the MIS and related systems.
• Collaborate with IT teams and vendors to troubleshoot issues and implement enhancements.
• Perform all responsibilities in line with legislative guidance and Club/Foundation policies on safeguarding, safer-working and ED&I practices.
• Any other duties commensurate with the overall purpose of this role and its level of responsibilities.

Capacity Building and Knowledge Sharing:

• Provide not just data but insights that tell a compelling story.
• Conduct reoccurring and ad-hoc analysis, helping the business identify opportunities to increase visibility to funders and community partners.
• Drive the knowledge base of staff at varying levels, fostering a more curious and data-insightful organisation.

PERSONAL ATTRIBUTES

• Thinks ahead, generates innovative ideas
• Values & respects others, builds relationships, collaborates
• Gets things done, delivers to highest of standards, takes responsibility (applies to all roles)
• Skilled and focused multi-tasker
• Ability to work under pressure, collaboratively and independently and to short-term deadlines
• Diligent eye for detail and accuracy
• Passionate about obtaining information from diverse groups

SKILLS, EXPERIENCE & KNOWLEDGE

Essential

• Degree in Business, Finance, Statistics, or a related field, and/or equivalent experience of evaluating data and impact measurements.
• Proven experience in business/performance analysis, strategic planning, or a related role.
• Strong analytical skills with proficiency in data visualisation tools and techniques.
• Proven experience working with management information systems (MIS) and associated technologies.
• Knowledgeable about different approaches and methods to obtain both quantitative and qualitative information from diverse groups.
• High level of computer proficiency, particularly with MS Office packages.
• Excellent communication and presentation skills.
• Ability to collaborate effectively with diverse teams and influence decision-makers.

Desirable

• Experience of working in a culturally diverse work setting with a local and culturally diverse customer base.
• Working knowledge of how CRM systems are utilised to support business output and operations.
• A good understanding, and ideally experience of Data Protection and GDPR requirements.
• An understanding, and ideally experience of internal audit processes and third party-reporting.
• Experience of working in a charity or the not-for-profit sector setting.

Safeguarding is fundamental to the success in all that we do. We are committed to safeguarding and promoting the welfare of all our participants and expect all staff and volunteers to share this commitment. Successful candidates are subject to enhanced DBS checks including the child’s and adult’s barred list checks, satisfactory references and a UK Right to Work check as part of safer recruitment procedures.

Tottenham Hotspur Foundation welcomes applications from anyone regardless of age, disability, race, or ethnic and national origins, religion or belief, or sexual orientation.