Advocacy Jobs
35 hours - possible job-share
Location: Based in Sefton, Merseyside.
The cost-of-living crisis is biting hard for many people in Sefton and demand for our advice services is rising, and people seeking training or work or with poor health need encouragement to ask for help in navigating the benefits system, or deal with money worries. We are looking for an adviser to work in South Sefton Foodbanks to provide face to face advice, primarily with benefit issues. You will work from foodbanks the majority of the time and also have weekly day/s based with our Welfare Benefits team in our Bootle office.
This is a genuine opportunity to join a passionate and dedicated high-performing team of advisers, caseworkers and money advisors to help people in Sefton with the problems they face, particularly with Universal Credit, Personal Independence Payment, better off calculations and other welfare benefits and debt. 92% of our clients agree or strongly agree they would recommend our advice service to other people.
You will have a thorough understanding of the issues involved in interviewing and working with clients, and in particular vulnerable people, with excellent communication skills, with the ability to engage confidently with clients and our partners.
As well as a competitive salary Citizens Advice Sefton also provides access to:
- Generous annual leave of 28 days (pro rata if part time) plus bank holidays
- 7% employer contribution pension
- Cycle to Work Scheme
- Free VDU eye care test
- Professional and advice sector recognised training
For a job pack that contains more information about the role and our organisation and the online application please go to our website via the apply button.
Closing date for applications: 3rd May 2024 5pm
Interviews in-person or online: Wednesday 8th May 2024
Background:
Street Child believes that every child deserves the chance to go to school and learn. Our projects focus on a combination of education, child protection and livelihood support to address the social, economic, and structural issues that underpin today’s education crisis. We partner with local organisations and communities to deliver our locally rooted programmes, using evidence to drive learning and the refinement and scale up of programmes to create maximum impact for the most children at the lowest cost. We pride ourselves on being willing to go to the world’s toughest places where others won’t, including remote, hard-to-reach areas and fragile, disaster-affected states across sub-Saharan Africa and South Asia. Street Child have helped over 148,000 children and families through education, child protection and food security programming. In 2022, 1 in 10 Community Based Classes in Afghanistan was run by Street Child, reaching over 60,000 Out of School children.
Part 1: Role Purpose:
The Head of Program position, reporting to the Country Director in Afghanistan, is responsible for leading a diverse programme portfolio across multiple provinces and partners in Afghanistan. The primary objectives of this role are to secure additional resources to support our work across the country and lead the design and implementation of Street Child’s programme in Afghanistan. Specifically, the postholder will lead the programmes team (including food security, child protection and education project managers and localisation advisor); lead our partnerships with a diverse range of stakeholders; drive our resource mobilization; ensure effective programme implementation; provide strategic technical expertise in Education programming; and provide capacity building to staff and partners as required. Additionally, the Senior Programme Manager will be responsible for external liaison with national and international partners, government officials, and donor community, deputising for the Country Director as required. Ideally, the Senior Programme Manager will have technical expertise in education programming and/or child protection.
Part 2: Key Responsibilities:
(40%) Programme Management and Coordination:
- Provide matrix management oversight for the successful delivery of projects; including technical input, activity planning and day-to-day liaison with the team and implementing partners to ensure quality implementation within timeframe and budget.
- Provide technical support in areas of own expertise (ideally education programming), including programme development, quality assurance, technical backstopping, and capacity strengthening and coaching for education team and partner staff.
- Lead on the delivery of consortia programmes that CIC are part of.
- Coordinate the identification of partner capacity development needs and the provision of targeted support.
- Ensure all donor, internal and external reporting requirements are met in a timely manner, and are in compliance with donor requirements of project/ program allocation.
- Ensure comprehensive and professional M&E practices are in place.
- Ensure project reviews and the financial health of all projects by supervising expenditures within each project monthly and ensuring that well-structured corrective action is initiated and tracked where required.
- Maintain regular links with the operational teams to facilitate the provision of logistic, administrative and security support to facilitate program implementation.
- Establish meaningful working relationships with projects stakeholders and represent CIC at Education Cluster, ACBAR, Ministry of Education, UN agencies, and other international organizations working in education sector.
(40%) Programme Development and Resource Mobilization:
- Provide context analysis on the humanitarian/development context in the country.
- In close coordination with the Regional Representative and Country Director, identify and analyse new funding opportunities in Afghanistan in which Street Child can add value to the humanitarian and development response.
- Develop, implement, and review sector strategies and support the Country Director in identifying strategic opportunities for strengthening Street Child’s work in the country.
- Articulate strategic approaches, partnerships, management/ staffing plans, M&E and budgets.
- Cultivate partnerships, establish links and closely coordinate with relevant government stakeholders, UN agencies, INGO’s, L/NNGO’s, clusters, donors for programme development, including opportunities for consortia.
- Lead the project proposal development (budget, log frame, theory of change etc.) within the framework of the country and global strategy, with support from the programme teams.
- Support Country Director in formalizing a country strategy that aligns with global/regional strategies, priorities and programmes.
(20%) Leadership and Staff Management:
- Managing programme staff including field staff and ensuring direct reports have clear and realistic performance-based management goals
- Ensure that Street Child programme teams comply to Street Child’s security and other relevant operational, financial, logistics, admin, HR, safeguarding, and code of conduct regulations.
- Ensure that any risk to Street Child programming, projects or staff is communicated as soon as possible to and understood by the Country Director.
- Deputise for the Country Director as required.
Generic Responsibilities:
- A strong commitment to Street Childs vision, mission and values.
- Adhere to all Street Child’s policies and procedures.
- Able to represent Street Child appropriately both internally and externally.
- Carry out all reasonable requests that are within the broad remit of the role.
Part 3: Professional and Behavioural Competencies:
Education Qualifications:
- Bachelor’s degree in field of international development, social science or related field.
- Master’s degree in international development, humanitarian studies or related field.
- Accreditation or certification in education or child protection.
Experience and Knowledge:
- At least 5 years of experience in the humanitarian/development sectors.
- Proven track record in successful development and implementation of programmes in Afghanistan or comparable contexts including successful management of teams in humanitarian contexts.
- Significant experience of management in humanitarian/development programming.
- Technical knowledge and proven experience in delivering education programming.
- Experience of developing successful proposals to institutional donors in education, child protection and/or livelihoods.
- Fluency in both oral and written English, with experience in report writing at a graduate or professional level and excellent drafting skills
- Comprehensive understanding of sectoral trends and targets.
- Experience of delivering inclusive education programmes including EIE.
- Experience/knowledge of child protection or gender programming is highly desirable.
- Experience in delivering integrated programming that supports outcomes for children and their needs is highly desirable.
- Experience of in-country aid architecture, coordination and cluster groups.
- Working knowledge of Dari/Pashto is desirable (not required if international).
Competencies:
- Proven ability to work in a cross-cultural environment and strong capacity to work in intercultural teams.
- Excellent team working and communication skills.
- Excellent interpersonal and public presentation skills.
- Reflective, responsive and respectful towards communities and colleagues.
- Ability to work independently and with initiative.
The client requests no contact from agencies or media sales.
Ref SWS-241
Are you a proactive, compassionate and collaborative individual with a proven record of working and engaging positively with females and/or young people who are/or are at risk of offending, or other vulnerable groups? Do you have experience of providing support, advice and advocacy and the ability to assess a client’s needs?
If so, St Giles Trust is looking for a highly motivated Youth Engagement Outreach Worker to join our Young Women and Girls Outreach Service, which takes provision onto the streets of Scarborough to engage with ‘hard to reach’ young women and girls. This will involve building trusted relationships and offering person-centred support to each client to help them to be safe, move away from offending/anti-social behaviours and take positive choices.
About St Giles Trust
An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need. Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others.
About this key role
Our successful candidate will be expected to produce individual support plans and risk management plans for those we will be providing ongoing support to, and to promote inter-agency collaboration in the support process, ensuring you include appropriate agencies in the delivery of the service. We will also rely on you to develop and maintain effective relationships with partner agencies, including Early Help and Youth Justice teams, and Community Safety partners, while also supporting individuals to access and engage with support agencies.
Delivering a holistic support service, working independently or with colleagues as the situation dictates, is also a key element of this role, which will involve providing a support service that will include confidence building and self-awareness along with interventions aimed at preventing criminal and sexual exploitation, grooming, violence, sharing inappropriate media content.
What we are looking for
- Has personal experience of the criminal justice system, served a prison sentence, or still be serving a prison sentence in a prison within reach of Scarborough
- Experience negotiating with partner agencies to establish links to further aims of the project
- Experience of engaging successfully with challenging people
- To have a relevant youth work qualification or equivalent experience
- A sound knowledge of local support services that may be applicable to young people
- An understanding of the need to use support plans
- Excellent IT, relationship-building and communication skills, both verbal and written.
In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, 4x Group Life Insurance, season ticket loan, eyecare scheme and much more.
As an equity and inclusive employer, we welcome all applications, but we would particularly welcome applications from Global Majority People (Black, Asian, Brown, Dual Heritage), those living with a disability, those from a neurodiverse group, or have another protected characteristic. We value the positive impact and diversity that your lived experience can bring to our organisation.
As an organisation that works with children and adults at risk we are committed to safeguarding, protecting and promoting the safety of our clients. Successful applicants must therefore submit an Enhanced Adult and Child Workforce with Child barred list DBS Check.
To apply please visit our website via the apply button.
Closing date: 19 April 2024. 11:45pm
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
JR007821
Your own experience of managing mental health problems and recovery means that you’re good at engaging with, and supporting, others who are experiencing similar difficulties. All you need is the perfect environment to put your skills to great use. Welcome to Richmond Fellowship as a Peer Support Worker.
Right now, we are looking for a Peer Support Worker to join the team in Surrey.
The Wingfield Resource Centre currently provides support for individuals experiencing mental health crisis or who require preventative support. We operate 365 days a year from 6pm to 11pm. Our Peer Support service will offer both intensive and low key peer support services. You will support people who are going through a difficult time, by sharing your experiences, helping them discover the strengths and developing skills that will lead to wellness. But it's only possible with the help of people like you.
Day-to-day, you’ll work with the support staff, mental health nurses and the people who use our services to develop an inclusive and effective peer support service, offering individual and group support. You will help to contribute to the development of organisational policies, procedures, protocols, systems and guidance to underpin the provision of peer support across the service. Identifying and undertaking training programmes, promoting the service to stakeholders and operating within a fully compliant service to agreed budgets – all are part and parcel of this challenging role.
To succeed, you’ll need a good understanding of the recovery and personalisation agenda and the principles and practice on which mental health services are run. You must be able to liaise and work collaboratively with a team of colleagues. You will be well-organised and self-motivated; good problem-solving and decision-making skills are essential, as is an innate ability to cope with personal stress.
In return for your skills and enthusiasm, this role comes with some really great benefits and excellent training and development opportunities.
This is part-time role requiring the post holder to work 15 hours per week.
To apply, please visit our website and send a CV and covering letter explaining why you feel you are right for the role.
This is a rolling recruitment process. Candidates will be interviewed as and when they are shortlisted.
We are committed to increasing our diversity and welcome applications from those with Lived Experience.
Richmond Fellowship is part of Recovery Focus, a national group of charities highly experienced in providing specialist support services to individuals and families living with the effects of mental ill health, drug and alcohol use, gambling and domestic violence. From 1st June 2024 Richmond Fellowship will be merging with the mental health charity Humankind to form a single organisation that provides the joined-up mental health, housing and drug and alcohol support we’ve all known has been needed for decades. In October 2024, Humankind will then be renamed to reflect the new, bigger and better organisation.
Location: Dakar, Senegal
Closing date for applications: 22nd April 2024
Contract status: National post, full time
Start date: 1st June 2024
Contract duration: 2 years fixed term
Remuneration: Between 18,500,000 and 22,100,000 FCFA gross per annum
We rebuild tropical fisheries with coastal communities
Blue Ventures is a marine conservation organization that puts people first. We support coastal fishers in remote and rural communities to rebuild fisheries, restore ocean life and build lasting pathways to prosperity. Our work began two decades ago in Madagascar’s remote coastal communities and is growing globally.
Across a dozen countries, we’re partnering with traditional fishers and community organizations to design, scale, strengthen, and sustain fisheries management and conservation at the community level. We bring partners together in networks to advocate for reform, and share tools and best practices to support fishing communities across the globe.
Summary job description
We are currently recruiting a Project Manager - Advocacy to support the delivery of our new advocacy projects in West Africa. The projects of about $2 million over 3 years will be focused on supporting regional civil society organisations to advocate for the rights of small-scale fishers against industrial destructive fishing and promoting transparent and sustainable fisheries governance.
Reporting to the West Africa (WA) Regional Director with a dotted line to the Head of Programme Management, the Project Manager will be supported by the wider Blue Ventures team, which will provide technical and strategic support and guidance. This is a full time role based in Blue Ventures’ Senegalese office, with regular travel in the West Africa region to work closely with partners, field teams, and communities (up to 20% travels).
The successful candidate will be a motivated, proactive, and highly organised individual, with an excellent knowledge of project implementation and ideally, strong knowledge of partnerships and advocacy. You will demonstrate a proven track record of project implementation, as well as good spoken and written communication. Ideally, you will have experience of community-based conservation and development initiatives in the region.
We are looking for an individual who is open to new ideas and embraces innovation, who can demonstrate experience of building effective working partnerships for conservation and/or development. Assessment of applications will include candidates’ alignment with BV’s core values and mission to support human rights-based approaches to marine conservation and fisheries management.
You will thrive in environments that are collegiate and inspiring, and be able to demonstrate experience of working independently and solving complex problems in challenging situations.
Blue Ventures is a fast-growing and mission-driven social enterprise, offering excellent opportunities for further professional development.
Please see the attached job description.
The client requests no contact from agencies or media sales.
Role Profile
This is an opportunity for you to join an established charity that has an excellent reputation locally as a trusted partner and as a great place to work. You’ll be a part of a small, but committed team with big ambitions that works cohesively and effectively together to get things done. You will provide generalist level advice and casework focused on welfare benefits, housing and energy as well as offering non-monetary debt advice about priority debts and budgeting.
You’ll help people to understand their rights and responsibilities by exploring their problems in depth. You'll proactively encourage clients to take responsibility for completing actions to resolve problems themselves. Taking responsibility for cases and advocating on behalf of clients where appropriate.
You’ll work closely with our key partners across North Lincolnshire within the statutory and voluntary and community sectors and ensure clients receive a good quality and holistic service that supports individuals to remove the financial and psychological barriers to achieving positive outcomes and build resilience for the future.
This role is offered both on a trainee and a qualified basis. For the trainee position we’re not necessarily looking for someone who has previous experience working within the advice sector, as long as you’re empathetic and able to provide person-centred support in a non-judgemental way we can provide full training.
You’ll really be able to make the role your own. You’ll be a part of a small, but committed team with big ambitions that works cohesively and effectively together to get things done. You'll be an important and valued member of the team and, with the support of Citizens Advice North Lincolnshire, will be responsible for ensuring people focused outcomes are met in a pressurised environment.
What we offer our staff
We provide an employee assistance scheme managed by LifeWorks. Benefits include:
- 24/7 - 365 telephone helpline
- LifeWorks online support website
- LifeWorks app
- 6 sessions of face to face counselling per issue – unlimited issues per annum
- Employee legal helpline
- Consulting services – financial, debt advice, housing, relocation, parenting, eldercare, work performance, health and wellness advice and much more
- Childcare and eldercare matching service
- Savings on everyday purchases and life events
- Access for family members and dependants – excluding counselling and legal advice
Annual leave: Annual leave is 25 days from 1st January to 31st December, plus 8 bank holidays. We offer additional long service leave of 5 days after 4 years of employment
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
JR007865
Internally the job title will be Recovery Worker.
You’re caring, flexible and creative, thrive under pressure, know how to connect with people at all levels and really enjoy helping others to live as independently as possible. You’d also like to be part of an organisation that counts on the professionalism, insight, expertise and passion of its staff to inspire individual recovery for the people they work with. Welcome to Richmond Fellowship’s Repton House as a Recovery Worker.
Repton House is a mental health, supported housing service, working to a recovery model. We work with individuals over the age of 18, who have long and enduring mental health needs and/ or autism. This role would suit someone from a support, care, nursing or complex needs background. Our residents are at the centre of what we do, providing person-centred services, making no two days the same.
We know that recovery can look and feel very different to each and every one of us. But we also know that if we provide the right support, at the right time, we can inspire recovery nationwide and that recovery is possible for everyone. That’s where you come in.
Responsible for helping and inspiring the people who use our services to maintain their tenancy and independence in the community, we’ll rely on you to work with them to come up with a personal support plan that will see them achieve their goals and aspirations. Whether it’s developing their domestic and finance management skills or accessing work, leisure or educational opportunities, one thing’s for sure ‐ you will have every chance to shine.
No relevant experience is required as full training will be provided, although candidates with an understanding of mental health issues and/or lived experience would be welcomed. More important is your caring and compassionate nature and empathy and enthusiasm for helping others. Whatever your background, you’ll need to be happy to work both independently and within a team and willing to be part of a weekly rota system and available for on call duties.
In return for your skills and enthusiasm, this role comes with some really great benefits and excellent training and development opportunities.
There are two permanent roles available: one role to work 30 hours per week and one part-time weekend role at 22.5 hours (Fri/Sat/Sun or Sat/Sun/Mon on rota basis) per week. Please state on the supporting statement which position (or both) you are applying for.
To apply, please visit our website via the apply button and send a CV and covering letter explaining why you feel you are right for the role. Applications without covering letter will not be considered.
This is a rolling recruitment process. Candidates will be interviewed as and when they are shortlisted.
We are committed to increasing our diversity and welcome applications from those with Lived Experience.
Richmond Fellowship is part of Recovery Focus, a national group of charities highly experienced in providing specialist support services to individuals and families living with the effects of mental ill health, drug and alcohol use, gambling and domestic violence. From 1st June 2024 Richmond Fellowship will be merging with the mental health charity Humankind to form a single organisation that provides the joined-up mental health, housing and drug and alcohol support we’ve all known has been needed for decades. In October 2024, Humankind will then be renamed to reflect the new, bigger and better organisation
Purpose of role:
To excel against targets in the provision of an effective supported Money Advice debt casework service that is compliant against quality standards including the MaPS quality of advice framework; ensuring that clients receive their full entitlement to all benefits, receive appropriate financial capability support and experience a positive customer experience from Citizens Advice Liverpool.
To be successful in this role, you will need to be confident, motivated and willing to try new things, have excellent communication skills with an ability to work under pressure to achieve targets and outcomes with minimum supervision.
To be appointed as a Money Advice Caseworker, you will need to have knowledge and experience of complex debt casework, covering priority and non-priority debt advice, options and insolvency solutions.
About us
The first Citizens Advice opened in Liverpool on 4th September 1939, established in the aftermath of the first world war and provided, amongst other initiatives, a casework service for families in need.
Since then, we have continued to grow as a frontline service, finding innovative solutions to the advice needs of our community through free, confidential and independent advice and information services.
Citizens Advice Liverpool is a charity, dependent on a workforce of paid staff and over 120 trained volunteers. We operate over four permanent sites (Belle Vale, Garston, Walton & Wavertree) and over 30 outreach locations in the city, which we are continually reviewing to ensure we are reaching the people most in need of our services. We have also developed a mobile phone app which acts as a single point of access for Citizens Advice in Liverpool, showing where to find advice in real time, access to self-help information, and telephone, WhatsApp, email & webchat advice.
We are a member of "National Citizens Advice", which provides the extensive information system we use to advise clients and sets standards for advice, training, equal opportunities and accessibility in our offices.
We receive funding from Liverpool City Council; which helps support our generalist advice service which gives advice on a wide range of subjects such as; benefits, work, debt & money, consumer, family, housing, law & courts, immigration and health. We also receive funding from other major contributors which helps run our specialist advice projects.
What we’re looking for:
- Do you have demonstrable experience (professionally or voluntary) supporting customers within an Intensive Housing Management service?
- Do you have experience supporting customers with mental health needs, other health related issues, training/employment?
- Do you have knowledge or an understanding of housing support needs and benefits?
If so, this role is perfect for you! Here at Peabody, we have an opportunity for an Outreach Support Worker on a permanent basis in Colchester.
A bit about the role:
As an Outreach Support Worker, you will provide a service where planned support and crisis intervention is delivered to vulnerable people with low, medium and high support needs living in independent accommodation with the aim of them maintaining their home.
In conjunction with colleagues and Senior Managers, you will be responsible for the effective operation of the Support Service, in line with its policies and procedures, including encouraging a co-operative and supportive environment within the Service, listening to customers’ views and developing new services to meet these needs.
Some of the key results for the role include:
- To provide pre tenancy guidance and ongoing support to customers on all tenancy matters, including assistance to furnish and move into properties.
- To enable customers to abide by their tenancy agreements, giving advice and assistance on dealing with police and courts where this relates to housing matters.
- To provide basic Welfare Benefits advice, assisting customers in claiming all benefit entitlements and assisting with accessing specialist support.
- To work with customers to identify the skills required to manage their own tenancy, including assistance to deal with difficult situations.
This role will require an Enhanced DBS check, a UK driver’s licence and access to a vehicle.
A bit about us:
It started over 160 years ago with one man’s desire to improve the lives of poverty-stricken Londoners.
Today, we have 107,000 homes and 220,000 residents across London and the Home Counties and around 20,000 care and support customers. But the desire remains the same – to create homes and communities where people can flourish.
Here just a few of the benefits for working at Peabody:
- Up to 25 days’ annual holiday plus bank holidays
- Flexible benefits scheme, including options for Healthcare, Dental care, Critical illness cover, vouchers, technology scheme and access to a discount portal.
- 4 x Life Assurance
- Competitive salaries that are benchmarked regularly against current market rates
- Professional development by access to "paid for" apprenticeship programs and qualifications
- Two additional paid volunteering days each year
- Family friendly policies
- Up to 10% pension contribution matched 1:1
Closing date: 26th April 2024
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
JR007857
Internally the job title will be Recovery Worker and Waking Night Recovery Worker.
You’re caring, flexible and creative, thrive under pressure, know how to connect with people at all levels and really enjoy helping others to live as independently as possible. You’d also like to be part of an organisation that counts on the professionalism, insight, expertise and passion of its staff to inspire individual recovery for the people they work with. Welcome to Richmond Fellowship’s Lowther Street as a Recovery Worker and Waking Night Recovery Worker.
Lowther Street Crisis House is the only community crisis house in Cumbria. The service was established to provide a unique alternative to psychiatric admission. The project delivers a holistic package of support in a safe, comfortable and supportive environment without the stigmatizing effects and restrictions of hospital environment.
We know that recovery can look and feel very different to each and every one of us. But we also know that if we provide the right support, at the right time, we can inspire recovery nationwide and that recovery is possible for everyone. That’s where you come in.
Responsible for helping and inspiring the people who use our services to maintain their tenancy and independence in the community, we’ll rely on you to work with them to come up with a personal support plan that will see them achieve their goals and aspirations. Whether it’s developing their domestic and finance management skills or accessing work, leisure or educational opportunities, one thing’s for sure ‐ you will have every chance to shine.
No relevant experience is required as full training will be provided, although candidates with an understanding of mental health issues and/or lived experience would be welcomed. More important is your caring and compassionate nature and empathy and enthusiasm for helping others. Whatever your background, you’ll need to be happy to work both independently and within a team and willing to be part of a weekly rota system and available for on call duties.
In return for your skills and enthusiasm, this role comes with some really great benefits and excellent training and development opportunities.
We are looking for a Recovery Worker at 22.5 hours per week and for a Waking Night Recovery Worker at 20 hours per week - permanent roles. Please indicate on your application for which role you would like to be considered.
To apply, please visit our website via the apply button and send a CV and covering letter explaining why you feel you are right for the role.
This is a rolling recruitment process. Candidates will be interviewed as and when they are shortlisted.
We are committed to increasing our diversity and welcome applications from those with Lived Experience.
Richmond Fellowship is part of Recovery Focus, a national group of charities highly experienced in providing specialist support services to individuals and families living with the effects of mental ill health, drug and alcohol use, gambling and domestic violence. From 1st June 2024 Richmond Fellowship will be merging with the mental health charity Humankind to form a single organisation that provides the joined-up mental health, housing and drug and alcohol support we’ve all known has been needed for decades. In October 2024, Humankind will then be renamed to reflect the new, bigger and better organisation.
Citizens Advice Wirral is a local charity that supports Wirral residents by providing advice, information, casework and social prescribing services. We assist clients with a range of issues including benefits, debt, employment, housing and life challenges that affect their health and wellbeing. Citizens Advice Wirral also actively works for change in the policies and practices of organisations that impact our clients - we are passionate about the difference our Research and Campaigns work can make to people’s lives.
Our values shape how we as an organisation operate and how we work with each other across all roles: Open and Honest, Professional, Empowering, Non-judgmental and Approachable. They apply to all areas of our advice-giving, our research and campaigns work and how we challenge discrimination and champion equality.
We are recruiting for a Help To Claim adviser to provide support to people making a new Universal Credit claim and work with them up until they receive their first correct payment. This role will involve working across a variety of channels including telephone, web-chat and video conferencing.
Working for Citizens Advice Wirral has a range of benefits including:
- A generous holiday allowance of 25 days (rising to 30 days) plus bank
- holidays (pro-rata)
- Agile working, including up to 5 additional days of flexi leave each year
- (pro-rata) and both home and office-based days (role dependent)
- A contributory pension scheme
- Employee Assistance Programme
To find out more and start your application please go to our website via the apply button.
Closing date: 5pm 28th April 2024
About Citizens Advice Camden
We are a well-respected local charity with more than 80 years’ experience of delivering free, independent and impartial information, advice and casework services which meet the changing needs of local residents. Our aims are to provide the independent, impartial, confidential and free advice people need for the problems they face and to improve the policies and practices that affect people’s lives.
We target our services at the most vulnerable in our community. Our client profile closely matches local indices of deprivation with most of our clients coming from the most deprived wards in the borough. We identify trends to ensure our services remain agile and able to respond to changing and emerging advice needs.
About the Role
This is an exciting opportunity to work on a new initiative, providing generalist advice to service users of Mind in Camden. This new project will develop to meet the needs of service users and so you will need to be flexible in your approach.
You will be an experienced Generalist Adviser able to work in partnership with staff at Mind in Camden to support their service users. Clients will either self-refer or be referred from the core team at Mind in Camden.
Advice will be delivered both face-to-face and remotely according to individual needs. Face-to-face advice will be delivered at Mind in Camden offices and those of Citizens Advice Camden. This role is not suitable for remote working only.
You will need to be experienced in delivering generalist advice on issues such as welfare benefits including Universal Credit, housing, money advice and cost of living issues. You will also be available to support Mind in Camden staff in identifying suitable referral routes to support their service users so that overall needs are met. This role is not available as a trainee position.
Closing date for applications: 9.00am Monday 29 April 2024
Interview date(s): 8-10 May
Sightsavers is looking for a monitoring, evaluation and learning (MEL) professional with advocacy experience within an NGO/INGO to support monitoring advocacy work across the organisation. This is a 9 month fixed term contract to cover parental leave.
Location: Kenya - Nairobi / remote, Ghana - Accra
ontract: 9 month Fixed Term Contract
Hours: Flexible/ part time / full time.
The role of Global Advocacy Monitoring Adviser can be full time (35 hours, Monday – Friday) or part time (ideally 28+ hours, flexible.) with some flexibility around hours worked.
Responsibilities
About the role
We are looking for an experienced monitoring, evaluation, analysis, and learning professional with strong understanding and experience of advocacy within an NGO/INGO. You will play a key role in ensuring advocacy in Sightsavers is monitored effectively, and input on Sightsavers strategic data analysis. Building on Sightsavers existing advocacy data systems, you will ensure effective data collection, visualisation and analysis; ability to develop dashboards using PowerBI would be of particular interest, although this is not essential.
Key duties will include:
- Delivering systems for collecting, managing, and analysing information about national advocacy
- Lead on the coordination of Sightsavers’ Voluntary Stakeholder Review of SDG implementation
- Strengthening systems for sharing lessons about what works and identify challenges that are faced by multiple countries
- Engaging in internal Policy and Global Advocacy and organisational processes
The post holder may be expected to travel internationally once or twice within the 9-month contract.
This is a varied role, please read the job description for full details.
Skills and Experience
Knowledge, Skills and Related Experience:
Essential
- Degree or higher in a Social Science, or equivalent working experience
- Experience of supporting national advocacy within a global advocacy strategy within INGO/NGOs
- Significant experience of monitoring, evaluation, and learning within an INGO context
- Experience working with data management information systems and applying data analysis/statistical techniques to data
- Knowledge of current issues and best practice in development particularly in advocacy monitoring and evaluation
- Ability to influence organisational strategy and promote change internally
- Ability to develop and implement effective advocacy plans and MEL systems
- Effective communication and relationship building skills with internal and external audiences
Desirable
- Experience of advocacy is essential for this role. Advocacy within human rights, and/or advocacy at an international level, would be desirable, although not essential.
- Ability to develop and manage data visualisation, notably creating Dashboards in PowerBI
- Expertise in building staff capacities to develop and deliver effective advocacy monitoring strategies
- Experience of working effectively as part of an international team
Next Steps
To apply for this exciting new opportunity, please complete an application via our recruitment portal. We are particularly interested in learning of your motivations for applying.
We anticipate that remote interviews will take place from mid-May and the evaluation process will include a two-stage interview.
Closing date: 29 April 2024
As an equal opportunity employer, we actively encourage applications from all sections of the community. Sightsavers is a Disability Confident Leader and qualified people with a disability are particularly encouraged to apply.
The client requests no contact from agencies or media sales.
Fixed term maternity cover until 30th March 2025 (with possible extension)
Hours available: 21 hours per week (3 days)
Mind in Brighton and Hove empowers and supports people who have experience of mental health issues in Brighton and Hove and West Sussex. We are a Local Mind Affiliated to National Mind.
We are seeking to appoint a Mental Health Advice Worker for our busy and established service in Brighton and Hove. The role plays an essential part of our response to those people contacting us with their mental health enquiries and concerns.
You will responsible for offering a range of face to face and telephone mental health advice and information to people living in the city, including carers and family members who have contacted us with a mental health concern. The service also delivers awareness raising wellbeing workshops and community outreach as part of its delivery.
The role involves supporting people to identify strategies for looking after their own mental health wellbeing along with providing self-help information and resources.
You will require excellent communication skills, a track record of undertaking advice work and experience of successfully engaging and working with people with lived mental health experience. A commitment and understanding of the recovery model is essential.
In return, we offer a range of benefits including full induction, training and 29 days’ leave (pro rata) per year excluding bank holidays, 3% pension contribution and access to a 24-hour Employee Assistance Programme.
All successful applicants are subject to Disclosure and Barring Service (DBS) clearance.
For further information and to apply, please visit our website via the apply button.
Closing date: 30th April 2024.
Successful candidates will be notified of interview details by 5pm on 3rd May 2024.
Interviews will be held on Tuesday 7th May 2024 at 51 New England St, Brighton BN1 4GQ.
We are committed to equal opportunities, and we value diversity in our workforce and aim to recruit a workforce that reflects the communities we serve. We encourage applications from everyone irrespective of age, disability (including experience of living with mental health issues), gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership and pregnancy and maternity.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Hours: 37.5 Full Time (part time may be considered)
Location: Various locations in the London Borough of Hounslow
Closing date: On an on-going basis until filled – we reserve the right to withdraw this job opportunity early if this vacancy is filled
Interview date: To be arranged directly with shortlisted candidates.
Citizens Advice Hounslow is a well-established charity operating in the London Borough of Hounslow, supporting over 10,000 clients a year. We want to expand our capacity for face to face and telephone advice; hence we are looking for an experienced generalist Adviser with the ability to provide advice in person as well as on the phone through our dedicated helplines.
In particular, the role requires you to:
- conduct a thorough holistic exploration of the problem(s) to gain an accurate picture of the client’s situation
- do a benefit calculation as standard for clients
- give full advice and support to clients to resolve their issues
- where necessary, make a referral or signpost clients
- write up case notes to Citizens Advice national standards
For more information about the role and the criteria to apply for the post, please download the Job Description and Person Specification.
We might consider strong trainee advisers who have completed the adviser training and have been exposed to sufficient practical generalist work (about to achieve the adviser certificate or an equivalent qualification).
Please note: We can only respond to successful applicants. If you do not hear from us within three weeks from receipt of your application, please assume that it has been unsuccessful.
We offer a range of employee benefits, including generous annual leave, pension contribution, and training and opportunities to continue your professional development.
We consider applications from all applicants who meet the person specification irrespective of sex, gender reassignment, marriage or civil partnership status, pregnancy and maternity, sexual orientation, race, religion or belief, age, or disability.