Care Management Jobs

Quality Improvement Coach
£44,745 - £49,554 pa, plus excellent benefits
London (including flexible working)
Permanent

Here at the National Collaborating Centre for Mental Health, we deliver a number of national quality improvement (QI) programmes to enable the delivery of high-quality, equitable, mental health care.

We are looking to recruit an additional coach for our exciting new QI programme to improve the culture of care on Mental Health, Learning Disability and Autism inpatient wards in England.

This is an opportunity to be part of an ambitious, high-profile programme aiming to support change to the culture of inpatient care in England, and we are looking for coaches who share our values, and who are driven to improve mental health care.

Applicants should have a strong understanding of QI and mental health care.

We are looking for someone who is committed to co-production, equity and sustainability in the way that they work, as well as an enthusiasm for learning.

The College values a diverse workforce and welcomes applications from all sections of the community, reflecting the population it serves.

We are committed to building and maintaining an inclusive and supportive culture, a place where we can all be ourselves and succeed on merit.  We aim to promote a more inclusive environment, which attracts all candidates and signals our commitment to celebrate and promote diversity.

We will provide appropriate reasonable adjustments for candidates who may have a disability.

We only recruit the best and in return for your commitment the College offers an attractive salary and benefits.

We operate a hybrid working model of onsite and working from home/remote, which helps to ensure a flexible work life balance.

The Royal College of Psychiatrists is the professional membership body for psychiatrists and promotes excellent care for people with mental illness. It has 19,000 members and engages with government and the media as the leading voice of the UK’s mental health services. The College is a values-based organisation and, in 2019, was named Charity of the Year in the European Diversity Awards.

Closing date: 10am, 26 April 2024.
Interviews: 15 May 2024.

YMCA Trinity Group – Mental Health Team ‘Inspiring communities, transforming young lives’

Role: Mental Health & Wellbeing Education Co-ordinator
Job reference MH-HWEC-0324
Days and hours: 30-40 hours per week as agreed, usually worked Monday – Friday 
Salary: Annual salary up to £32,926pa (based on 40hrs FTE), pro rata for part-time contract.
Contract: Permanent
Location Flexible working – home, office, plus regular outreach work across Cambridgeshire & Suffolk.

About Us YMCA Trinity Group strives to create a fulfilling and enjoyable place to work; we know how staff & volunteers feel directly translates to the quality of service & care we give our clients, and we also recognise the crucial role each one of us plays in helping to fulfil our Mission.

Job Role An exciting new opportunity has arisen for a Mental Health & Wellbeing Education Co-ordinator to join our Health & Wellbeing department to lead on the quality assurance and delivery of health and wellbeing training and education programmes.

Working alongside the Health & Wellbeing Manager and Clinical Operations Manager, you will:

• Support the organisational strategic objectives for all Health and Wellbeing services, but with a particular focus on mental health & wellbeing.
• Support the Mental Health & Wellbeing Training Co-ordinator to design, quality assure, and deliver a range of mental health and wellbeing education programmes including staff training, young people or parent workshops, and community events.
• Support the Health & Wellbeing Manager in managing and overseeing the delivery and quality assurance of wider health and wellbeing training such as First Aid and qualifications from YMCA Awards.
• Develop new partnerships and opportunities to educate communities about the health and wellbeing agenda: attending networking events, developing marketing activity, delivering presentations and sourcing funding opportunities.
• Provide effective line management and recruitment of sessional health and wellbeing trainers, ensuring high standards of delivery.
• Support the development and growth of health and wellbeing services whilst meeting annual targets.
• Develop mental health & wellbeing programmes internally and externally for target audiences such as supported housing residents, youth work, family work and workplace wellbeing initiatives.
• Support with the management and monitoring of operational tasks across the health and wellbeing department such as writing reports, data analysis and strategy development.

You will have and be able to demonstrate the following qualities:

• Possess a Level 4  mental health qualification.
• Possess a valid Award In Education; PTTLS qualification; or Qualified Teacher Status.
• Sound knowledge and experience of the children and adults mental health & wellbeing agenda, including local and national initiatives and approaches.
• Sound knowledge and experience of quality assurance tools and processes.
• Proven experience of developing and delivering high quality mental health & wellbeing training and education programmes to adults and young people.
• Proven experience in project management and partnership development.
• Ability to effectively manage time and work well in teams or on your own initiative.
• Excellent organisational, negotiation and time management skills.
• Excellent IT and communication skills.
• Excellent leadership skills and experience.
• A flexible approach to work.
• A current driving licence and access to a car for work.

Benefits:

• 5 weeks holiday & public holiday allowance (Pro rata).
• Free use of our onsite YMCA Gyms at either Cambridge or Peterborough.
• Paid day off for your Birthday.
• Free onsite car parking for staff.
• Your DBS Check Facilitated / Cost Paid as part of your onboarding.
• Competitive rates of pay and company pension, plus access for YMCA Trinity staff and their immediate families to our Employee Assistance Programme.
• Regular supervision and continued personal development.

Applications will be assessed on receipt so early application is advised.
Interviews are due to take place in early May.

Thank you for your interest and we look forward to hearing from you soon!

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

YMCA Trinity Group is committed to safeguarding and promoting the welfare of children, young people and adults at risk and expects all staff to share this commitment.

No agencies please.

Co-ordinator 
Remote working in or near Somerset
£24,960 pa plus excellent benefits
35 hours per week
One year fixed-term contract initially

You will be joining us at an exciting time as we set up our new RNID Near You care home service in Somerset. As a Co-ordinator, you will focus and lead on developing and delivering our new care home service across the locality through sessions in care homes to residents, their visitors and staff, we will be offering:

• practical hearing aid support
• information on hearing loss and tinnitus
• hearing checks

You will be responsible for co-ordinating sessions across the region in care home settings and be able to recruit, train and manage a team of up to 30 volunteers to deliver the service across Somerset. You will have responsibility for the set up and running of these sessions and have good local knowledge of Somerset in order to seek new opportunities for delivery of our RNID Near you services.

We are looking to appoint a motivated person with a keen interest in supporting people with their hearing loss. While you will be home based, there will be regular travel to venues where we will provide drop-in clinics in community settings.

You want to make a difference in people’s lives and love to interact with various audiences, including volunteers, health & care professionals and service users. You have experience managing events, your own workload and are able to work evenings/weekends if required. You are able to physically assist clients with hearing aids sensitively, giving clear guidance and taking into account individual wishes and health needs.

You are ready to work for a home-working organisation and have good IT skills, particularly with Microsoft Office applications including Outlook, Excel, Word.

We are RNID. Together we’ll make life more inclusive for deaf people and those with hearing loss or tinnitus. 

Our charity has been through a complete transformation, while building on the best of our past.  We’ve returned to our former, much-loved name, become wholly remote working, and established a new strategy, focused on reaching the 12 million people in the UK who are deaf, have hearing loss or tinnitus. 

We are creating a radically different culture which is externally focused, curious, evidence-based, deliberate, agile, and future orientated. Our values are at the heart of what we do.

We strive to be and continue to be connected to our communities, insightful and confident in what we do and who we are, curious in everything we do and passionate about our purpose.

We champion the value of difference and equality and celebrate our diverse and inclusive workforce. We actively encourage applications from eligible candidates from BAME backgrounds or who are deaf or hard of hearing. With almost 20% of our employees having a disability we proudly hold Disability Confident Leader status and guarantee an interview for disabled applicants meeting the minimum essential criteria.

Closing date: 26 April 2024.
Interviews: 29 and 30 April 2024.

We are growing our counselling service and we will be offering more generalised counselling as well as our Self Harmony service which specialises in self-harm and self-injury reduction.

What You'll Do:

- Innovation and Empowerment: Channel your passion into providing evidence-based interventions, elevating the mental health and emotional well-being of the people we serve, while opening doors to life's possibilities.

 

- Effective Partnerships:  Ensure effective and appropriate communication with all individuals, staff, community agencies and partner organisations.

Mind BLMK works across our communities to support positive mental health and wellbeing. Working closely with a range of partners, we offer a number of activities from our wellbeing centres and local venues to make a difference to the mental health and wellbeing of people in Bedfordshire, Luton and Milton Keynes, and our aim is to make sure that no-one has to face a mental health problem alone.

Crisis Service Delivery Manager
Ref: 590
Salary: £30,225.08 per annum (plus £1,119.96 per annum for Safeguarding rota)
Hours: 37.0 hours per week, Flexible with needs of service
Contract: Permanent
Working base: HQ, Flitwick
Area covered: Bedford, Luton, Milton Keynes and Central Bedfordshire

Job Purpose 
This exciting role will work with the Crisis Service Development Manager to oversee the operations of the crisis services and ensure compliance with contract requirements. The post holder will be responsible for overseeing the everyday operations of the Crisis Cafes and line managing our Team Leaders in each location across Bedford, Luton, Central Beds and MK. The Crisis Cafes are an ever-evolving service, and this role will include implementing, delivering and managing new business and identifying and executing any service improvements across the locations.

Key Responsibilities 

• Support the Operational Crisis Services Manager to oversee the operations of Mind BLMK Crisis services and ensure outcomes which support the contract requirements, specifically within the Crisis Café provision.
• Maintain an effective workforce for the crisis service in line with Mind BLMK’s HR policies, procedures and guidance (recruitment, line management, workload planning, support and development of managers responsible for the services and projects).
• Hold responsibility for maintaining an effective workforce which ensures 7 night a week delivery.
• Hold responsibility for health and safety and Safeguarding for the Crisis services in line with Mind BLMK’s H&S policies, procedures and guidance.
• Hold responsibility for the collection, updating, monitoring and reporting of service data in line with Mind BLMK’s contract and systems requirements and procedures.
• Deal with complaints from service users or other agencies as requested by the Operational Crisis Services Manager.
• To be a member of a Senior Manager On call rota (safeguarding and sickness reporting).
• Be responsible for the monitoring of the crisis service budget with support of the Operational Crisis Services Manager,
• Contribute to business development, funding bids, tenders and budget setting for the development of the Crisis service.
• Ensure crisis specific training is delivered to all crisis staff and monitor training needs amongst Crisis teams.
• To support with High Intensity User meetings and ensure all Crisis service users are able to access person-centred crisis support.

Entitlements/benefits:

• 25 days (pro rata) Annual Leave plus Bank Holidays (pro rata)
• Auto-enrolment NEST pension scheme (employer contributes 3%, employee contributes 5%)
• Optional Health Plan
• Discounts available through Blue Light Card & Tickets for Good
• In-house and external Learning and Development as appropriate for the role.
• Flexible Working On request (in line with Mind BLMK policy on Right to Request Flexible Working)

If you have a passion for working in mental health and possess the required skills, we would love to hear from you.

Closedown: 5pm on Thursday 11 April 2024
Interview date: TBC
Please note: We reserve the right to close this advert early if enough suitable applicants apply

Start date: ASAP

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

Mind BLMK has been committed to the Mindful Employer charter and the Disability Confident Employer Scheme since 2008.

Please note: Mind BLMK follows Safer Recruitment practices and we are committed to safeguarding and promoting the welfare of children and vulnerable adults. Therefore all our roles are subject to an enhanced Disclosure and Barring Service (DBS) check.

No agencies please.

The Hammersmith and Fulham service comprises of one high support hostel and two medium support hostels, housing 24 people experiencing mental ill health who may also have other complex support needs including substance use and offending behaviour or who may present with behaviours which can challenge.

About the role:

The primary role of the project is to enable clients to understand their emotional and mental health needs and manage these effectively. The Project Worker will also support clients to develop their living skills, develop & manage relationships, build social networks and access education, training or employment, by completing comprehensive needs and risk assessments with clients and identifying short-term objectives.

The projects provide support 24 hours a day and are staffed by a Night Concierge and Project Workers, this requires regular weekend working. All work undertaken will be in line with planned support. Staff are responsible for making sure that clients are actively involved in the process and that the support offered is full and holistic.

About you:

• Demonstrable experience of working with people experiencing mental health problems and other complex needs.
• A demonstrable understanding of Mental Health Legislation and how it can be applied.
• A good understanding of safeguarding issues and the ability to undertake comprehensive risk assessments related to this.
• A working knowledge of Housing Management as applied to a residential setting, and an understanding of the rights and responsibilities associated with various forms of tenure including excluded licenses.
• A demonstrable understanding of the Recovery Model, and the ability to engage and motivate people to move towards independence and inclusion.
• A proven ability to work in partnership with external stakeholders, particularly community mental health services and/or substance use services.
• A proven ability to create and deliver SMART action plans with clients through high quality risk and needs assessment.
• A level of numeracy sufficient to carry out tasks such as budgeting with clients, calculating benefit entitlements and monitoring rent payment.

About us:

Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.

We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 10,000 lives every year across all 32 boroughs.

We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.

Join us in creating a brighter, more hopeful future for individuals in need. 

Important info:

Closing Date: Sunday 28th April at midnight

Interview Date: Wednesday 8th May via Microsoft Teams

This post will require an Enhanced DBS check to be processed for the successful applicant. 

Service Manager - St Martin's House

About The Connection at St Martin’s

We believe that no one should have to sleep rough on London’s streets, and that everyone should get the support they need to find a place to call home. We get to know every person we work with, understanding what they need to recover, helping them build on their strengths, and supporting them to find their own way home. Help us make London a city where no one sleeps rough on our streets.

London’s diversity is its biggest asset and we strive to ensure our workforce reflects London’s diversity at all levels. We welcome applications from everyone regardless of age, gender, gender identity, gender expression, ethnicity, sexual orientation, faith or disability.

We particularly encourage applications from candidates with lived experience of homelessness who we believe are an essential asset in our sector.

We are committed to being an inclusive employer and welcome the opportunity to consider flexible working arrangements.

About the Role

• You will manage and lead a 24-hour 16-18 bed new therapeutic support & accommodation service for women from across South London who have experienced homelessness and severe and multiple disadvantage.  
• You will lead and develop a team that is focused on building trust through relationships, so that every woman who is supported gets the person-led, trauma and gender-informed support they need in a place they can call home. 
• You are a dynamic, inspirational and capable leader, who proactively supports and enables the team to utilise their strengths and work collaboratively to meet the different needs and aspirations of the women we support. 
• Your values and practice will align with the Connection’s traits – we are Curious, Safe, Together and Motivated. 
• You will have the personal credibility to build confidence across several south London boroughs, specialist NHS teams, and the wider community. 
• You will be both strengths-based and solution-focused, maximising and developing partnerships internally and externally to enhance service provision.

It is an Occupational Requirement for this post are open to women only, as permitted under Schedule 9,Part 1, of the Equality Act 2010.

Salary: £41,409
Closing Date: Sunday 28th April
Interview Date: Wednesday 8th May

Full job description can be found on our website.

Our Benefits

· 30 days holiday plus bank holidays

· Generous training budget, plus an annual personal training budget

· Enhanced Sick Pay Policy

· Enhanced family friendly policies

· Day off for moving house

· Pension – 5% Employer, 3% Employee

· Cycle to Work Scheme

· Season Ticket Loan

· Employee Assistance Programme

· Reward Gateway (access to discount vouchers and cashback at the UK’s favourite retailers)

We are a London Living Wage employer

Job Title: Band 5/6 Nurse

Team/Directorate: Care In House

Salary range/pay band: £35,709- £40,783 plus geographical allowance

Reports to: Lead Nurse

Hours: 37.5 per week

Location: Christopher’s, Old Portsmouth Road, Artington, Guildford, GU3 1LP

Job holder: Vacant

 

Part 1: Job Profile

Main purpose of job

The post-holder will be part of a multi-professional team providing holistic care and support

for children with life-limiting condition and their families. The post-holder will work in

collaboration with the family and other services providing care and support for the family.

The role includes active involvement in the education, training and professional development

of other team members including volunteers.

The Shooting Star Children’s Hospices care service is provided 24 hours a day, 365 days a

year. The post holder will be required to work a variety of shifts across the 24 hours.

Band 6 roles will also participate in the on call rota.

Part 2: Main duties and key responsibilities

Main duties and key responsibilities

• Act in accordance with Shooting Star Children’s Hospices policies, guidelines and

standards. To keep up to date with national policies and guidance.

• Adhere to the NMC Code of Professional Conduct at all times.

• Participate in the assessment, care planning and care management of each child and

family receiving care from Shooting Star Children’s Hospices.

• Develop and maintain clinical skills and knowledge necessary to provide holistic,

Evidence-based nursing care. This includes completion of the Shooting Star Children’s

Hospices care competencies

• Liaise with clinical, non-clinical and facilities staff in order to maintain a safe, friendly and

welcoming environment for the children/ young people, families, visitors and staff

• Ensure cleanliness and infection control standards are maintained within the clinical area

taking appropriate action where these standards are not maintained and escalate to

Lead Nurses/ Head of Hospice Services where necessary

• Act as an advocate for the child / young person and family ensuring the provision of

appropriate information and support services

• Ensure effective communication between all members of the multidisciplinary team,

parents, relatives, visitors and external agencies

• Participate as a team member in the other activities that complete the care cycle, i.e.

laundry, the environment and outings with the young person and their family.

• Share professional expertise with Care Team colleagues, providing support and training

where appropriate.

• Be responsible for maintaining and updating own professional practice by actively

participating in reflective practice, action learning, mandatory training, appraisal

management and practice supervision. To be a full and willing participant in opportunities

for learning. To act as a mentor to new staff and students and participate in the

education and development of colleagues.

• Be competent in the use of all relevant IT systems ensuring that data is entered in an

accurate and timely fashion, in accordance with Shooting Star Children’s Hospices policy

and procedure

• Share information with colleagues at team meetings, when handing over care and at

other informal contacts.

• Maintain positive and effective communication with other agencies involved with the care

of families receiving a service from Shooting Star Children’s Hospices. To attend

discharge planning, network and review meetings as appropriate. This includes providing

written reports and letters as required.

• Ensure that young people and family feedback and views are brought to the attention of

senior personnel within the care directorate for consideration and to inform service

developments.

• Ensure that any complaints are dealt with in accordance with Shooting Star Children’s

Hospices policy.

• Report any equipment, maintenance or safety issues to the Lead Nurse or Head of

Hospice Services, ensuring that all Shooting Star Children’s Hospices property and

equipment is well looked after and maintained.

• Inform the relevant team member of any ordering required to facilitate good stock control

for all clinical and pharmacy stores.

• Carry out any reasonable duty as requested by the Director of Care / Head of Hospice

Services.

Mandatory Criteria

1. Other duties

The post holder will be working in a developing environment and they will therefore be expected to undertake other appropriate duties as required for the effective operation of Shooting Star Children’s Hospices.

2. Professional Codes of Conduct

The post holder will be required to respect professional codes of conduct and practice relevant to their role, as appropriate

3. Health and Safety

Be responsible for health and safety in the area under their control and ensure that they are familiar with Shooting Star Children’s Hospices policy on health and safety at work.

4. Mandatory Training

The post holder will attend all mandatory training relevant to their role

5. Our values and behaviours

Shooting Star Children’s Hospices is a leading children’s hospice charity for babies, children and young people with life –limiting conditions, and their families. We require that all of our staff share our common values and display behaviours that will enable us to achieve our goals. 

 

Professionalism – we will safeguard our families, each other and our organisation by working to ethical and professional standards at all times.

Respect – We will treat each other with the utmost respect.

Integrity – We will be open, honest and transparent in all that we do.

Diversity – We will respect individuality and ensure inclusion and fairness to all.

Excellence – We will strive for excellence in all that we do.

Part 3: Person specification: qualification, experience, and skill level.

 

Essential and desirable skills and experience

1. Qualification 

Essential

· RSCN or RN child or RGN or RNLD.

Desirable

· Diploma/Degree in Nursing/Palliative Care/ Oncology/Specialist Practice (CCN)

· Mentorship qualification

2. Skills and experience

Essential

· Experience of working with children and their families.

· Knowledge of recent initiatives, current legislation and guidance in paediatric health and social care.

·  Excellent clinical nursing skills and recent experience.

· Multi-disciplinary team working.

·  Experience of resource management.

· Adaptable, being able to use skills, knowledge, and experience to care for children, families based on individual needs.

· Ability to prioritise workload and to be flexible to changing demands.

· Excellent communication, both written and oral.

· Planning and organisational skills.

Desirable

• An understanding of the principles and philosophy of palliative care and life-limiting conditions.

• Experience working with children with complex healthcare needs or long-term ventilation.

• Experience of working with young people with physical or learning disabilities.

• Knowledge of bereavement issues.

• Leadership skills to motivate and inspire others.

• Mentorship and supervision skills.

• Teaching and presentation skills.

3.Other

Essential

• Basic IT skills

• Ability to show compassion, empathy and consideration to others.

• Resilience

Desirable

• Risk assessment skills.

What we offer

Pension scheme

• NHS Pension Scheme (eligible employees)

• Stakeholder pension scheme

• Employee contribution 3.5%

• Shooting Star Children’s Hospices contribution 4.5%

• Additional contributions – we will pay 1% above the contribution up to a limit of 7%

Annual leave

• 35 days including Bank Holidays rising with length of service

• 2 weeks paid sabbatical leave after 5, 10 and 15 years’ service

Contractual benefits

• Generous sick pay scheme

• Enhanced maternity, adoption, and paternity leave pay

• Flexible working arrangements

• Death in service benefits

• Reimbursed professional membership fees

• Eye care

• Employee referral scheme

• Blue Light discount card

Health and wellbeing

• Employee Assistance Programme

• Occupational Health

• Mindfulness sessions

• Cycle to work scheme

• Mental Health First Aiders

• Nutritionally balanced meals at Christopher’s (free employees)

Equality, diversity and inclusion

Shooting Star Children’s Hospice is committed to inclusion and diversity in everything we do. We know that getting things right is critical for us to live our organisation’s values: Professionalism, Respect, Integrity, Diversity and Excellence.

We are always trying to improve our way of working to be more inclusive and equal. Our vision is for Shooting Star Children’s Hospice to be a place where people of all backgrounds, groups and communities feel welcomed to work and volunteer.

Anna Freud is a world-leading mental health charity for children, young people and families. Our mission is to close the gap in wellbeing and mental health by advancing, translating, delivering, and sharing the best science and practice with everyone who impacts the lives of children, young people and their families.

We are seeking an experienced and influential leader to join us as our new Chief Executive Officer. You will provide leadership of the organisation and be the lead advocate for the charity with the government, the media, senior stakeholders, supporters and other external partners. You will also oversee key partnerships, most notably with University College London (UCL).

Working closely with the Board of Trustees, the Chief Executive Officer will develop the organisation’s long-term strategy, budget and business plan to secure organisational sustainability and compliance.

The role requires someone with visionary leadership who can demonstrate their commitment to shaping and nurturing a collaborative and open-minded culture. We’re known for the quality of our research and education & training provisions.

Candidates should have significant leadership experience in children and young people’s mental health, and a solid grasp of research in the field of child and adolescent mental health.

Find a full list of responsibilities, person specification and list of benefits on the job pack for the role.

Our commitment to EDI

We welcome individuals from all backgrounds and are committed to cultivating a diverse and inclusive workplace. Applicants who meet the criteria will be considered for employment, regardless of race, religion, gender, gender identity or expression, sexual orientation, disability, age or veteran status.

Applicants are invited to share information about their diversity dimensions to help us address biases and provide any additional support by completing the attached Diversity Monitoring form. Your responses remain confidential and have no bearing on the selection process.

How to apply and recruitment schedule

Please click on the apply section and you will be directed to our vacancies page for more details on how to apply.

Closing date for receipt of applications is midday (12pm) Monday 29 April 2024.

We kindly request no contact from agencies.

 

Our work reaches into the heart of the communities of Oxfordshire, and we’re pleased to be expanding our Community Engagement work into the areas of Cherwell and West Oxfordshire. The key towns in these areas are Banbury, Bicester, Kidlington, Witney, Carterton and Chipping Norton, including surrounding villages. Your role will be to set up peer-to-peer support groups, information days, befriending partnerships, and to be a point of contact for our work in the north and west of the county. Our mission is to support visually impaired people to live independent and active lives and you’ll be playing a key part in this.

Job Title: Community Engagement Worker (North and West)

Hours: 35 hours per week

Salary: £23,000 – £28,000 per year dependent on experience

Annual Leave: 25 days per year plus bank holidays (to increase after 3-years)

Contract Type: Permanent (6-month probationary period)

Reporting to: Community Engagement Lead

Start date: Summer 2024

Base: Office/home-based with frequent travel across Cherwell and West Oxfordshire.

Closing Date:  Midday 29th April 2024

Interview Date:  Wednesday 8th May 2024 (in person at Bradbury Lodge, Oxford)

Job Purpose:

To support visually impaired people to live independent and active lives by providing a range of activities and groups across the north and west of Oxfordshire.

Duties: 

• Setting up and supporting peer-to-peer support groups
• Holding information days within local libraries, community centres and other key locations
• Setting up walking groups as part of our Green Walks Project
• Demonstrating and setting up daily living equipment and assistive technology with support from the tech team
• Assisting in the setup of befriending partnerships alongside the Volunteer Coordinator
• Connect, share, and learn with partners and other organisations
• Being a point of contact for MyVision within the North and West of Oxfordshire

Other duties:

• Provide talks and training as needed
• Support the Fundraising team with local events and initiatives
• Keep accurate records of interactions and activites
• Attend relevant meetings, training, workshops, and webinars
• Support the team with furthering the objectives and goals of the organisation
• Other reasonable duties set out by your line manager and Chief Executive
• There may, on occasion, be a need to work outside normal hours e.g., weekends and evenings

Breakdown of duties

This is a rough guide to your duties; flexibility will be required.

Tasks% of your timePeer Support Groups and Activities40%Info Days and Equipment Demos20%Befriending Support25%Other duties15%

Person Specification

NOTE: We expect candidates to evidence how they meet the criteria in their covering letter. This can be through work, volunteering, and your personal life.

Essential skills, experience, and knowledge:

1. Experience of setting up community-based initiatives (for example: groups, clubs, activities etc)
2. The ability to research, create and manage working relationships with local groups/organisations across Oxfordshire.
3. Good IT skills
4. Good communication skills in person, over the telephone and online
5. The ability to travel around the county, whether with your own car, public transport or Access to Work support, please see below regarding Access to Work.
6. Ideally located within or nearby Cherwell, West Oxfordshire, or Oxford city.

Desirable:

1. Lived or learned experience of visual impairment
2. Experience of working with visually impaired people
3. Experience of providing community-based services for a disability charity

Personal Qualities

1. The ability to work under own initiative
2. Good communicator
3. Creative thinker and problem solving
4. A supportive team player

This role may suit someone with lived experience of sight loss, MyVision is a strong advocate of Lived Experience with over half of our employees having a visual impairment. The role would also suit someone who has strong communication skills and the ability to support, encourage and engage people. We also recognise many skills are transferrable and welcome applications from people with varying experiences and backgrounds.

The Margins Project, Union Chapel’s Frontline charity, work with people who are homeless or who are at risk of homelessness and helps address pertinent social justice issues these communities face.

The charity runs three integrated programmes:

• a community drop-in programme providing access to nutritious hot meals, and limited access to showers & laundry services.

• advice and engagement programme providing one-to-one as well as group advice service on benefits and housing, and onward referrals to pertinent services.

• support employment programme offers a paid catering training to 10 people who have had experience of homelessness, substance misuse, mental ill-health, and or imprisonment.

Our range of services are designed to help guests (service users) at varying stages, from having no roof over their head to getting back into employment.

This role offers an opportunity for an experienced adviser to help shape and evolve Margins services. Experiences on the ground at the drop-in programme inform the charity’s strategic direction. The role will involve expanding our partner network to link into pertinent statutory and other charitable organisations that provide services that will help our guests with their housing, substance misuse, recidivism, and mental health challenges.

We work closely with people on an individual case work basis to get guests off the streets, into hostels or temporary accommodation where possible, and work with private and social landlords on a range of issues. We support and represent the people we work with on the phone and in person, including at the council, the doctors, the job centre, and benefits tribunals.

Our drop-ins run on Mondays and Wednesdays 11:00am to 1:00pm where attendance is currently from 65 to 75 guests. The advice and engagement worker works more intensively with smaller numbers of up to 20. The demand for more follow up work and advocacy support has been increasing over the last two years and this in-house advice worker is critical for this demand.

Working collaboratively with the Drop-in Community worker (currently vacant), the head chef, and a small group of dedicated volunteers, you will be responsible for the support of a caseload of guests, some with complex needs, and will undertake key work responsibilities including registering the guests, identifying their housing, benefit and personal needs and conducting all necessary follow ups including occasional advocacy support, where deemed necessary.

Job Title: ADVICE AND ENGAGEMENT WORKER

Responsible to: Head of Margins

Location: Margins Offices at Union Chapel, Islington, London

Salary: £32,500 - £35,000

Terms: Full time 37.5 hours per week with 1 hour unpaid for lunch.

Three-month probation, two months’ notice.

23 days annual leave + bank holidays. Workplace pension scheme (NEST)

Start date: May 2024

Purpose of Job:

• To advise and assist guests (service users) with benefit claims and related issues, e.g., Housing Benefit, DLA, PIP, Income Support, ESA, Universal Credit, and other benefits. In particular, assisting them to claim Housing Benefit and UC to reduce risk of rent arrears.

• To develop significant contact and liaison with comparable housing and benefits advice organisations.

• To encourage guests engage with Margins activities, and where practicable, with the wider Union Chapel activities.

• To develop, facilitate and deliver group advice workshops/training programmes and open discussions forums to engage guests who historically do not engage with Union Chapel.

• To Refer Margins guests to relevant internal and external services.

• In liaison with the head of Margins and the chef to refer potential candidates to Margins’ Supported Employment Programme.

The Advice and Engagement Worker will have an active role in identifying and engaging guests as well as referring potential candidates to the Supported Employment Programme, a programme anticipated to expand beyond its current services in Margins catering.

Responsible For:

• Working with caseload of guests

• With the support of drop-in services community worker (currently vacant) to ensure the smooth running of the drop-in services

• Identifying opportunities to improve services both at a project and organisational level.

• Assist the Head of Margins in ensuring that the Margins Project remains GDPR compliant.

• Represent the organisation effectively internally and externally.

• Working in partnership with statutory and other charities to deliver co-ordinated support to guests.

• Identify relevant training opportunities in capacity building.

• Initial liaison with and acting as the first referral contact for the Supported Employment Programme

Key Duties:

• To encourage and assist guests achieve the maximum income from benefits to which they are entitled to, and to refer to relevant support services such as mental health, social services, community support.

• To advise guests on basic budgeting and where applicable to refer to Tenancy Support Officers or outside agencies for more complex help.

• To liaise closely with local authorities, social, and private landlords to try to achieve the best outcome for our guests.

• To identify if the guest is accessioning the right benefit that will support their long-term wellbeing.

• To support newly arrived refugees with their housing and benefit advice needs.

• To actively assist guests with formal appeals against Local Authority, DWP and HMRC decisions regarding benefit entitlement. Representing at Appeal Tribunals.

• To signpost guests to resources that can assist them in finding work.

• When needed, signposting guests to specialist providers in mental health or drug and alcohol support services.

• To Support guests on paying their rent, including providing advice on benefits and debt management.

• To Address breaches of occupancy agreements and develop strategies that would prevent and avoid eviction.

• To assist guests with backdated claims for Benefit by supporting their applications through to completion.

• To ensure all guests’ files are up-to-date and that data is captured on our management system.

• To provide written reports and statistics as and when requested.

• To attend supervision, training, and meetings as and when required.

• To provide advocacy support to guests as and when required.

PERSON SPECIFICATION

Essential:

• Good knowledge of the benefits system, including Universal Credit.

• Experience of working with homeless and marginalised people and understanding of the issues that face them.

• Experience of working or collaborating with people with mental health issues.

• Experience of working with refugees and their needs.

• Ability to manage challenging behaviours.

• Embrace a strength-based approach.

• A clear understanding of professional boundaries.

• A knowledge of the best practice in Safeguarding Adult procedures.

• Excellent written and oral communication skill.

• Ability to work proactively as part of a team.

• Ability to plan, manage and action follow-ups on time and manage and contain workload.

• Proficient in IT skills and competence in Microsoft Office applications.

• Committed to personal and professional development through ongoing training.

 

Desirable:

• Minimum of 3 years’ experience of providing advice to vulnerable groups

• Experience of delivering provision for the benefit of vulnerable backgrounds

Equal Opportunities:

• Ensure consistent and effective implementation of Union Chapel Equal Opportunities & Diversity policy and procedures.

• Positively promote an environment which respects and values the diversity of staff, volunteers, and Guests.

 

This is a guide to the nature of the work required of the Advice and Engagement Worker. It is therefore not comprehensive or restrictive and may be reviewed with the postholder and the line manager from time to time. The post holder may undertake any other reasonable duties within the capabilities and scope of the post as specified by their line manager. In such circumstances appropriate training will be provided.

 

How to apply

Please apply with your CV and a support statement, both no more than two pages, outlining your skills and experiences to meet the criteria of the role, why you want to work for Union Chapel Project and your availability to start with “Advice and Engagement Worker” in the subject line. Please also complete our Equal Opportunities Form.

Closing date: Tuesday 30 April 2024, 8am

Interviews will take place w/c 13 May 2024

We're looking for a kind, compassionate and resilient Team Leader to join our Mary Jones Court Service in Tower Hamlets.

£31,534.93 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.

Want to feel like you have an exciting future? You'll feel at home here.

Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day

The post holder will be fully involved in all aspects of the day to day management of their designated service, including line managing the relevant front line staff. You will lead and develop competence of direct reports as well as carry caseloads of customers requiring support. You will work closely with the Service Manager to ensure that the service delivers on all targets, both financial and those around the quality of the service

This role requires a valid Right to Work for the UK as Look Ahead are not a sponsoring organisation

What you'll do:
Lead and motivate your team to ensure the championing of and maintenance of a positive local culture within your service
Deliver effective supervision and team meetings with staff and ensure that information, reporting and communication
Responsible for the personal development of staff, identifying high performers and feeding into the organisations succession plans
Ensure that Key Performance Indicators (KPI's) required as part of the Contract are met and recorded correctly
Develop key business relationships with all appropriate relevant customers/external parties to ensure service delivery excellence and maximise new business opportunities in own patch
Participate in and monitor the initial and continuous assessment of needs and ensure that support planning is carried out in line with assessed needs of the customer
Carry out other administrative tasks as relevant to the service and directed by the Service Manager/Head of Service
Deliver an out of hours on-call service for region, where required
Ensure that all safeguarding cases are managed in line with safeguarding protocols and are reported to Service Manager/Head of Service, as appropriate
Ensure Look Ahead Health and Safety policies are adhered to at all times and to uphold all health and safety responsibilities within relevant policies and local protocols
Adhere to all the policies and procedures of Look Ahead Care, Support & Housing plus those specific to the project including any statutory requirements

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:
Enjoys social interaction and the company of others, networks in local business community
Approachable and open behaviour
Prefers working as part of a group or team
Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
Has a practical and logical mind and is naturally well organised
Thrives on change and enjoys dynamic diverse environments
Is confident with high levels of self-esteem
Is respectful, articulate and sensitive in style of communication
Is passionate and enthusiastic about his/her career and job experiences
Is motivated towards excellence and improvement of personal performance with a can do attitude

What you'll bring:
Essential:
Minimum 3 yr experience of supporting vulnerable adults
GCSEs in English and Maths grade A-C
Health and Social Care qualification
Knowledge of Safeguarding and Mental Capacity processes
Experience of leading and managing a team
Possess excellent leadership skills with a positive can do attitude
Ability to demonstrate positive personal authority and maintain proactive working relationships
Ability to create and maintain excellent working relationships with stakeholders
Demonstrable verbal and written communication skills
Experience of using Microsoft Outlook, Excel and Word

Desirable:
PBS qualification
NVQ Level 4 Diploma in Health and Social Care or equivalent qualification in Health and Social Care
Up to date knowledge of current social care legislation
Demonstrable experience of HR processes - Probation,Capability,Disciplinary

About us:
Look Ahead is a dynamic, leading, not-for-profit care and support provider in London and the South East. As an organisation we deliver over 110 services, providing support to around 7000 customers each year. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us. Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment. If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

The opportunity

We are seeking to recruit a Suicide Prevention Therapist to support men in suicidal crisis at our centre in Liverpool. We are looking for an experienced mental health professional or therapist with demonstrable interest in suicide prevention. We will work with you and train you to develop your therapeutic skills to offer our collaborative semi-structured psychologically informed intervention. You will support the centre user and their supporter(s) to recover from the suicidal crisis and maintain their safety. You will report to a Senior Suicide Prevention Therapist.

This appointment is part of our growth as a charity. The successful candidate will join an experienced supportive team and will gradually build a caseload supporting four men in suicidal crisis per day to meet the growth of referral partnerships and increased awareness raising in Liverpool.

The Charity

James’ Place exists to stop men dying by suicide. We opened our first centre in 2018 in Liverpool, the first of its kind in the UK, in 2022 we launched our second centre in London, and this year we opened our third centre in Newcastle. To date, we have supported over 1500 men and delivered over 7000 sessions of our life-saving intervention. James’ Place is a therapy centre for men who are experiencing a suicidal crisis, and it was set up to make the experience of finding help as easy as possible. It offers men a brief, intensive, therapeutic intervention in a safe environment. Men who walk through the door at James’ Place will be in a space where they feel valued and respected.   

Building on the success of our centres in Liverpool, London, and Newcastle, we are now expanding our model to reach more men in suicidal crisis. Our aim is to have five centres open across England by 2026.

Skills, Knowledge & Experience

Before starting your application, please read the below in full to understand the requirements of this role. The key criteria which will help us to assess candidates are listed below. There is guidance to highlight at which stage the criteria will be assessed.

Assessment Method:  A Application / I Interview / T Task

Essential Qualifications

 A Core Profession such as Mental Health Nurse, Occupational Therapist or Social Worker registered with NMC, HPC, BASW. A

Or

Therapists registered with IAPT, BACP, UKCP, BABCP. A

Or

Psychology Graduate with experience of working as a Psychology Assistant or extensive experience of working within secondary mental health services. A

Essential Knowledge/Experience

Demonstrable experience working with adults experiencing acute psychological distress. A / I

Demonstrable knowledge of the impact of suicide on communities and individuals. A / I

Demonstrable knowledge of social and other factors which could lead to suicidal thinking and actions. A / I

Demonstrable knowledge of the particular difficulties contributing to male suicide. A / I

Evidence of being able to deliver a therapeutic session. A

Effective communication skills (written & verbal). A / I / T

Good interpersonal skills with the ability to manage difficult situations. A / I / T

Able to assess, plan, implement & evaluate therapeutic interventions. A

Able to work as an effective team member. A / I

Able to prioritise own workload. A

Self-motivated, uses own initiative and will make decisions. A / I

Good time management. A / I / T

Promotes people’s equality, diversity, and rights. I

Knowledge and understanding of Safeguarding Procedures. A / I

Knowledge of Service Governance and Evaluation. A / I

Commitment to clinical supervision. A / I

James’ Place Values

Ability to demonstrate and engage with James’ Place values:

Focus A / I

Bravery A / I

Compassion A / I

Hope A / I

Respect A / I

Professionalism A / I

Essential Skills

Commitment to working with men who are experiencing a suicidal crisis and their supporters. A / I

An ability to work in a therapeutic environment. A

An ability to manage therapeutic sessions. A

An ability to maintain boundaries within a time-limited intervention. A

An ability to maintain up to date service user records in line with James’ Place standards. A / I

Able to conduct effective risk assessments and collaborative safety plans with men who are presenting with a high risk of suicide or be willing and able to learn how to do so. A / I / T

An ability to maintain own personal safety and the safety of others within the centre. A / I

An ability to manage an allocated caseload. A / I / T

An ability to identify if the service offered is not adequate to maintain the persons safety and facilitate a rapid transfer to the most appropriate service. A / I / T

An ability to collaborate with centre users in the development of a person centred, individual intervention plan. A / I

An ability to engage the service user in the intervention plan, overcoming barriers to communication. A / I

You must hold the relevant qualification to be considered for this role.

Any job offers made are subject to the receipt of two relevant satisfactory employment references. We expect this to include one from your most recent or current employer. Any job offers made are also subject to a satisfactory DBS check and a Right to Work in the UK check.

James’ Place is committed to promoting a diverse and inclusive community. Our aim is that no job applicant, temporary worker, or employee receives less favourable treatment on the grounds of age, disability, gender and transgender status, race and ethnicity, religion, and belief (including no belief), marriage or civil partnership status or sexual orientation.

If you have a disability which means you'd benefit from any adjustments to the interview process to help you perform at your best, please do let us know in advance.

We offer:

• Generous pension scheme 
• Family friendly policies
• Death in service insurance scheme 
• Costs of supervision 

How to apply

Closing date for applications is 5pm on Tuesday 30th April.

First round of interviews is likely to be the week commencing 13th May.

To apply, please submit your CV with cover letter explaining why you are applying for this role. It is important to demonstrate you have the knowledge, skills and experience we are looking for in your CV and cover letter. Please keep your cover letter to less than 2 sides of A4.

Holloway Road, and various locations across London boroughs 

We are currently seeking a dynamic practitioner to join our adult perpetrator service, working predominately with men using violence and abuse within intimate partner and other close family relationships, and working closely alongside integrated victim/survivor support services and partner organisations. 

This is an exciting opportunity to play a key role in increasing safety for families who have been impacted by abuse and violence.

Domestic Violence Intervention Project (DVIP), a division of Richmond Fellowship since 2018, has been a leading provider of Respect accredited community perpetrator interventions working to stop domestic violence, increase safety for women and children, and reduce harm to families for over 30 years.

In your role you will need an excellent understanding of the nature of domestic abuse/violence and its effects on women and children. You will have relevant experience of providing one-to-one and/or group-work behavioural change interventions, responding robustly and supportively to challenging and harmful behaviour with adults from diverse backgrounds to reduce risk and facilitate change. You will have an excellent understanding of Safeguarding procedures and be confident working both independently and as part of a team, working closely and collaboratively alongside partner agencies such as Victim/Survivor services, Children and Families Services, Offender Management services and more.

You will have opportunity to play a key role in DVIP’s violence prevention services, working in partnerships with a range of statutory and voluntary agencies to deliver effective community responses to domestic abuse, in line with RESPECT practice standards. You will be responsible for risk-managing a caseload of domestic abuse perpetrators, delivering intensive interventions on a one-to-one basis, as well as co-delivering structured group programmes for individuals who have been abusive towards an (ex)partner or family member. You will pro-actively engage those using abuse, conduct interviews to assess risk and suitability for intervention, and coordinate with relevant professional partners to increase safety to victims and children. Day to day, you will work flexibly across a number of locations, including regular days working co-located within Local Authority Children and Families Services, Offender Management services, Substance Misuse services, Health services or other relevant or referring services.  In this rewarding role you will also provide specialist DA support to other professionals working with families experiencing abuse, through provision of expert consultations and training delivery. 

You will be competent and responsible to work independently and flexibly, including some evenings, within any London Borough where DVIP is contracted (predominantly South London currently), for part of the working week.  You will be comfortable managing your own workload and related admin, and you will be able to communicate clearly with a range of people about sensitive and complex issues, including the writing of professional reports.

DVIP, a division of RF, actively seek to employ a workforce which reflects the diverse communities we work within, we encourage applications from individuals from a wide range of backgrounds and across all protected characteristics, applicants who speak another language fluently are particularly welcome. We additionally welcome applications from those with lived experience of domestic abuse or related challenges.

This post is subject to a satisfactory Enhanced DBS Disclosure (Children & Adults).

This is a permanent full-time role requiring the post holder to work 37.5 hours per week.

To apply please visit our website via the apply button.

It is a mandatory requirement of the application process for this post that candidates submit a CV and Supporting Statement, thus only candidates that provide this, and who can demonstrate they meet the essential criteria within the person specification, will be considered for an interview. (Due to the high volume of applications, we typically receive, please be advised that unsuccessful candidates may not be notified).

The closing date for this post is 30 April 2024, however we reserve the right to close this vacancy earlier than the advertised date if sufficient applications are received prior.

We are committed to increasing our diversity and we would welcome applications from those with lived experience and/or who are from a BAME background.

Richmond Fellowship is part of Recovery Focus, a national group of charities highly experienced in providing specialist support services to individuals and families living with the effects of mental ill health, drug and alcohol use, gambling and domestic violence. From 1st June 2024 Richmond Fellowship will be merging with the mental health charity Humankind to form a single organisation that provides the joined-up mental health, housing and drug and alcohol support we’ve all known has been needed for decades. In October 2024, Humankind will then be renamed to reflect the new, bigger and better organisation