Jobs in East Midlands

Senior Finance Manager | £55,000 - £64,600 | Permanent | Fully Remote / Home Based

For the UK's largest not-for-profit social enterprise in the employment and social mobility sector, we are recruiting a Senior Finance Manager. This role will provide high quality financial information and analysis to senior managers and external stakeholders supporting decision-making. This is a highly commercial role, which is key in ensuring service quality is maximised, and financial performance targets are achieved. The Senior Finance Manager will lead a team of 4 and will suit someone happy to work fully remotely whilst developing excellent relationships across a large, multi-location organisation.

Main Duties:

• Budgeting and Cost Control - Lead divisional budget setting and forecasting process
• Coordinate monthly key variance summary in financial performance and KPIs for senior management
• Interpret and present complex financial information to non-finance managers, supporting decision-making and improvements to budget and forecast performance
• Financial Reporting - Maintain robust financial controls across the division and coordinate the audit process with the financial reporting team. Preparation of year end accounts, liaising with auditors
• Lead the team to produce external financial returns to funders, dealing with queries
• Financial Analysis - Support business planning process, and short- and medium-term financial targets
• Lead the production of the multi-year financial forecast with the FP&A team
• Lead in planning and managing the year-end accounts closedown process
• Lead and develop workflows to ensure month-end processes are robust
• Work with Project Accounting team to provide finance support in costing, pricing, and tendering of new business opportunities
• Lead and motivate a team of Finance Managers and Management Accountants

Person Specification:

• CCAB Qualified
• Substantial experience of working at senior level in financial management across a complex organisation
• Experience leading and motivating a team
• Experience leading strategic work streams supporting annual accounting cycle and longer-term financial planning requirements
• Experience of financial planning, costing, and option / investment appraisals
• Experience of budgeting, planning, reporting, and supporting budget holders

________

As an employer, we are committed to ensuring the representation of people from all backgrounds regardless of their gender identity or expression, sexual orientation, race, religion, ethnicity, age, neurodiversity, disability status, or any other aspect which makes them unique. We welcome applicants from all backgrounds to apply and would encourage you to let us know if there are steps, we can take to ensure that your recruitment process enables you to present yourself in a way that makes you comfortable.

Salary: £35,452.51 per annum

Location: Homeworking (remote position based within the UK)

Contract: Fixed Term until 31st March 2026

Hours:  37.5 per week

Closing date:  Wednesday 24th April 2024

Do you have strong analytic skills and a good understanding of digital products and experience of business intelligence tools such as Power BI? Then join Shelter as an Insight Analyst and you could soon be playing a crucial role at the heart of our Data & Insight team.

About Shelter

A home is a fundamental human need, as essential as education or healthcare. Yet millions of people across Britain struggle on a daily basis with homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction. So, we are striving for change, with individuals, in communities, across society, and leading the way to a safe home. We need ambitious, best-in-class individuals who are passionate about our cause to join us at this exciting time. This is your chance to play a part in the fundamental change we are striving to achieve.

At Shelter we are united by our purpose to defend the right to a safe home. Our enemy is the social injustice at the core of the escalating housing emergency. We believe that to win that fight, we must be representative of the people we are here to help and those who support our movement for change. In all our people decisions, we take pride in being inclusive, fair, equitable and transparent.

We have committed to combat racism both within and outside Shelter and welcome you on our journey to becoming a truly anti-racist organisation.

About the team

Part of our Strategy Enablement Directorate, the Data & Insight Team delivers high quality data and database management, administrative services and business insight to the department and other teams across Shelter. Custodians of supporter data for its full life cycle, running through everything we do is a commitment to maintaining the highest standards of data quality and embedding a culture of standards, both in terms of compliance and best practice across the department. We work closely with the wider team including our Head of Data and Insight, Data Architects, Data Engineers and Insight Analysts to help Shelter achieve its organisational strategy in helping the fight to end homelessness.

About the role 

This is an exciting role within our Data and Insight team. Our Insight Analysts play a key role in defending the right to a safe home, working with complex data and turn it into meaningful insight, trend analysis and forecasting while ensuring our data is fit for purpose. You’ll be using reporting and analytic tools such as Google Analytics to present insight in a range of formats and you’ll be responsible for improving our data collection and use of data to understand the impact of our work.

We’ll also rely on you to advise on the development and implementation of processes for data extraction, cleansing, analysis and visualisation to help drive our learning. Working with the insight and Digital Product teams, you’ll improve reporting quality and capacity across Shelter’s digital services products as well as incorporating new data sets where applicable and continually reviewing our data quality, insights and reporting. And you’ll also advise on the direction and use of analytics before and during a project lifecycle to track and advise the project’s successes and areas we can improve on.

We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.

About you

We’re looking for a motivated self-starter to join the Data and Insight team as an Insight Analyst, focusing primarily on the digital user experience (UX) and customer satisfaction needs of a specific contract. This is an excellent development opportunity in the growing field of digital analytics. You’ll be a super-user of Google Analytics, and a confident user of Excel, with some experience of business intelligence tools e.g Power BI.

Strong analytic skills are a must, as is the ability to solve problems and prioritise your own workload. You’ll have meticulous attention to detail and the ability to manage and develop both immediate and long-term reporting. You’ll also have excellent communication skills and can confidently explain technical concepts to stakeholders at all levels, as well as being a fast learner who can pick up new tools and concepts quickly. What’s more, you’ll be experienced in blending and interrogating multiple sources of data to achieve actionable insight for different audiences, customers and markets.

How to apply

Please click ‘Apply for Job’ below. You are required to submit a CV and a supporting statement. The supporting statement should address and cover the ‘About You’ points in the job description. Please provide specific examples following the STAR format and ensure you demonstrate how you address the behaviours below throughout your responses:

• We prioritise diversity and have an inclusive and open mindset
• We work together to achieve our shared purpose

Any applications submitted without a supporting statement will not be considered.

Benefits

We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.

To find out more about the role and the benefits of working for Shelter please visit our website. Apply to be part of our team and be the change you want to see in society.

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them

The NI is looking for its next Events Officer to oversee the setting up and online booking of a range of events – mainly conferences and dinners – as well as overseeing the subscriptions to its Journal. The role is a busy one and the person recruited with require good experience with events booking CRMs as well as working with volunteers and other team members in a small team.

Responsibilities

Main duties include:

Manage all event bookings administration, including:

o Set up of online booking for events through CRM

o Set up and maintain webpages for each event through CMS adding sponsor logos and additional information as required.

o Ensuring invoices for events are issued and paid, updating any on CRM that were issued manually including sponsorship events

o Ensuring relevant communications such as joining instructions are circulated to attendees

o Issue sponsorship contracts, invoices and monitor payments of same

o Providing support for delivery of events including producing delegate lists, dietary requirements etc

o Liaising with suppliers and stakeholders to ensure all events run smoothly.

Manage the admin and event email inboxes, answering all queries in a timely and professional fashion; forwarding queries to colleagues as appropriate where outside your area of expertise.

Assist in maintaining the CRM to ensure data quality eg by removing duplicates, amending incorrect details, updating information and resolving login issues.

Work closely with the Branch Representatives and the Marketing and Communications Manager to set up all events including paid-for and free-to-attend, plus any external suppliers where necessary.

Manage all journal subscriptions including renewals and responding to subscription enquiries.

Actively recruit new subscribers for Nuclear Future.

Manage credit control for events and journal subscriptions and actively work to manage debtors ensuring all invoices are paid.

Undertake any ad-hoc tasks as directed by the CEO to ensure a smooth-running organisation.

Skills and Experience

Essential

Strong IT, written and verbal communication skills

Knowledge of database and/or events administration

Strong time management and organisation skills; ability to manage projects to deadlines and to manage a number of tasks simultaneously and autonomously

A confident attitude, willingness to learn and enthusiasm to take on new tasks as needed

Attention to detail

Experience of working with volunteers is desirable.

Salary: £28-31,000

Benefits: 25 days’ leave + one day’s birthday leave, optional compressed working scheme (9-day fortnight), pension, private medical cover and death in service benefit.

Reporting to: CEO

Location: the NI has no office so the successful candidate will work from home. They will be expected to travel to London once a month for team meetings and there may be other very occasional travel around UK as required.

Type of role: This is designed as a permanent full-time role but previously has been performed as a part-time role which could work again.

How to apply: CV and covering email/letter by 24 April 2024. The NI strives to be an equal opportunities employer so please also complete our EDI monitoring form and return this separately.

Key Purpose:

To work as part of a team that provide high quality services to farming people that come to RABI for support.  

Key Responsibilities:

• Provide high quality information, advice and guidance in an empathetic and professional manner.
• Conduct a holistic needs assessment for each service user according to their individual circumstances.
• Working with each service user to establish the most appropriate sources of support and agree an action/support plan with them.
• Provide a face-to-face service when there is an over-riding need to do so by visiting service users.
• Collaborate with other agencies/service providers who can offer additional support options.
• Liaise with partners, ensuring that agreed actions are followed up.
• Log and communicate details of cases in a timely and accurate manner to ensure that records are up to date and the wider team has the information they need to provide support.
•  Explore, assess and escalate any safeguarding concerns according to the RABI safeguarding policy.
• Contribute constructively to the development of the Service Delivery team and function, for the benefit of service users.
• Work constructively and collaboratively to solve problems with the support of colleagues.
• Be an ambassador for Service Delivery internally within RABI and with external organisations.
• Demonstrate commitment to Safeguarding, Equality and Diversity and Health and Safety promoting a safe and inclusive environment.

Person Specification:

Essential

• Experience providing services to vulnerable service users, listening and supporting in a non-judgemental way.
• Knowledge and insight into state benefits and complementary support services (whether national/local/statutory agencies.)
• Excellent communication skills, being able to establish rapport and build trust quickly.
• The ability to build a practical plan alongside a service user and adapt approach to different circumstances and personalities.
• Knowledge of data protection principles and how to apply them.
• Knowledge or experience of safeguarding best practice.
• Excellent IT software skills and aptitude to adapt to new systems and processes.
• Flexible, resilient and solution focussed working with sensitivity and integrity.
• Collaborative, constructive, and solution-focussed.
• Ability to work flexibly, depending on the needs of the team and of service users.

Desirable

• Farming background or knowledge of the farming community environment.
• Experience providing support remotely.
• Relevant qualifications in health and social care.

Other

• Use of own car, ability to travel to support service users / attend meetings.

Early applications are encouraged for this position as shortlisting and interviews will take place on a rolling basis. We reserve the right to close this advertisement early if we receive a suitable application prior to the deadline.

This role profile is not exhaustive and is subject to review in conjunction with the post holder according to future developments at R.A.B.I.

RABI is proud to be an equal opportunity employer and aims to ensure that all employment practices secure equality of opportunity and that no prospective or current employee receives less than favourable treatment at RABI as a result of their sex, sexual orientation, age, race, religion, belief, ethnic origin, disability, marital, or for any other reason which cannot be shown to be justifiable. Our recruitment process strives to ensure that individuals are selected only based on their relevant skills, experience, qualifications and abilities.

Role Summary
Are you passionate about a plant-based lifestyle? Do you have proven expertise and experience in blogging, copywriting, and general content creation for social media? 

Would you like to use those skills to spread the plant-based message and make a real difference for animals, our health, society, and the planet? 

Does the prospect of joining and contributing to a global plant-based organisation excite you? If so, we invite you to apply for the position of Content Creator / Writer (Part Time) in the ProVeg International communications team.

Job details

Reports to: International Senior Digital Communications Manager

Department: International Communications 

Location: Remote (UK or Europe based)

Language: English

Hours: 24 hours per week

Responsibilities

• Creating compelling written content about plant-based food; precision fermentation; cultivated meat, dairy and fish; and the plant-based food industry - across ProVeg B2C and B2B media channels (articles, blog posts, social media, video, info material, website etc.) as well as for third party platforms.

• Devising themes and ideas for content creation including building on the wide variety of ProVeg programmes across 12 countries, using effective storytelling and impact articles.

• Working with colleagues on graphic and video content.

• Maximizing our reach by optimizing content according to current SEO best practice.

• Assuring quality control in close cooperation with the International Senior Digital Communications Manager, as well as ProVeg Editor-in-Chief and our research department.

• Supporting PR function as back-up writer.

• Working together with other content creators, communications managers, or external service providers to successfully engage with our target audience.

• Repurposing content for different mediums, including social media and video.

• Using ProVeg's own research insights and other references to inform our communications approach to, and adapt framing for, different target audiences.

• Contributing to measuring outputs and outcomes to ensure our communications are impactful.

 

Qualifications

Required:

• Relevant degree in communications, journalism, PR, marketing, English studies or other relevant fields.

• At least three years professional experience (in an agency or larger organization) in writing online copy such as blog articles and social media posts.

• Experience in SEO writing/editing.

• Experience with social media posting and scheduling tools.

• Strong understanding of target groups and strong communication skills, with a strong feeling for the language.

• Creative mind, with the ability to conceive interesting ideas for new content.

• Good knowledge of topics related to plant-based nutrition and lifestyles.

• Proactive, result-oriented, and structured approach to work.

• Comfortable with working with tight deadlines.

• Professional attitude, minimal supervision required, and a comfortable problem-solver

• Exceptional verbal and written communication skills in English (native speaker).

Preferred:

• Background in the plant-based-nutrition or food-system sector.

• Experience in writing press releases.

• Experience in digital content marketing.

• Experience in building social media audiences through compelling content.

When?

Application deadline: Open until filled
Start: As soon as possible (please indicate your availability)

 

Benefits of working with us

• A strong organizational focus on personal development, with a designated training budget.

• Provision of a work laptop.

• Flexible, trust-based working arrangements and home-office arrangements.

• Career-development support.

• Mindfulness programme - free Headspace account.

• We are a workplace that encourages everyone to bring their whole selves to work. We are an inclusive workplace for our diverse employees around the world.

• And, last but not least, become part of a great team and work with us towards a world where everyone chooses delicious and healthy food that is good for all humans, animals, and our planet!

Senior Individual Giving Officer, an excellent opportunity to join a fantastic Children’s Charity at a very exciting time of investment and growth across Individual Giving and Mass Fundraising. 

• Remote working. Able to attend the Reading Office 1-2 times a Month.

With long-term investment to grow the Individual Giving programme and across Mass Fundraising, it’s a very exciting time to join the charity and the Individual Giving team.

As the Senior Individual Giving Officer, you’ll play a vital role in supporting the successful delivery of this programme. You will work closely with the Individual Giving & Legacies Manager, leading on a variety of campaigns across Individual Giving. Delivering and developing campaigns and appeals across cash, regular giving, payroll giving and legacies, using channels such as digital, direct mail, DRTV and direct dialogue.

Key responsibilities

• With the Individual Giving & Legacies Manager, develop the IG marketing plan, making recommendations to meet strategic goal.
• Deliver the activity plan considering learnings and recommendations, in line with the wider Income and Engagement Strategy.
• Ensure campaigns are delivered on time and to budget across a variety of channels, adhering to brand guidelines.
• Develop creatives for campaigns with internal and agency support to increase response rates and growing income.
• Ensure a test and learn approach to build solid foundations on which to grow the programme.
• Regularly monitor the performance of campaigns and activities and report weekly against agreed KPIs.

To be successful in this Senior Individual Giving Offer role, you will have gained the following skills, knowledge, and experience:

• Working within fundraising in a similar Direct Marketing role, delivering and developing fundraising campaigns and activations in Individual Giving.
• Managing multi-channel Direct Marketing programmes across an array of channels such as: Direct Mail, Digital, DRTV, Telephone, Face to Face.
• Analysing data, results monitoring and KPI reporting, and using insight to make inform decisions.

'Angela Mann Recruitment' is a specialist Charity & NFP Recruitment Agency, with extensive experience and knowledge of working within the sector. We match individuals to roles based on the required skills and experiences requested to fulfil a position, regardless of age, disability, gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. 

ROLE SUMMARY
The Global Grants and Engagement Manager is responsible for managing the Grants Programme of ProVeg International and leading the activities and staff within the ProVeg International Grants team. You will ensure the global grantmaking of ProVeg International aligns with its mission and goals, while also engaging with key players in the global plant-based movement, and raising funds for the Grants programme and other movement-building activities.

 

RESPONSIBILITIES

Grants Programme :

• Team-lead for ProVeg Grants team, including direct line management of Grants Programme Manager.

• Oversee quarterly grantmaking process, including reviewing and evaluating proposals, and providing recommendations aligned with ProVeg International’s grantmaking criteria.

• Ensure that all grantmaking is aligned and approved by all decision makers, including CEO, funder network, and Board Members. 

• Oversee the team to ensure that all grants admin is fulfilled, including due diligence, and payment processing aligned with US regulations; accurately tracked grant records; queries are responded to timely, etc.

• Oversee and optimise grantmaking process infrastructure, and regularly implement improvements as needed.

• Oversee and optimise further capacity building initiatives developed for global grantee network

 

Stakeholder Engagement:

• Research and identify potential grant opportunities from foundations, donors, and other sources aligned with ProVeg's mission.

• Collaborate with internal teams to develop engagement strategies for stakeholders including donors, grantees, and supporters.

• Build and nurture relationships with existing and potential donors, foundations, and funding organisations to cultivate support for ProVeg's programmes and initiatives.

• Represent ProVeg at meetings, conferences, and events to promote our mission and establish strategic partnerships.

• Develop and oversee strategies to engage with individuals and organisations through digital platforms, including social media, email campaigns, and virtual events.

Strategic Development:

• Continue to develop the Strategy of ProVeg Grants Programme in alignment with ProVeg International’s global strategy and the wider plant-based advocacy/food system transformation movement.

• Ensure alignment, communication and collaboration across ProVeg International’s wider network and global initiatives.

Monitoring and Reporting:

• Track and evaluate grant programme’s performance against established goals and objectives, providing regular updates to stakeholders.

• Prepare timely and accurate reports for funders, highlighting project achievements, impact, and financial accountability.

• Monitor Grants Programme budgets, expenditures, and timelines to ensure effective utilisation of funds and compliance with funder requirements.

 

QUALIFICATIONS

• Minimum of 4-5 years of experience in grantmaking and donor relations in the nonprofit sector is a must.

• Bachelor's degree in a relevant field (such as nonprofit management, international development, communications, or related field). Master's degree preferred.

• Highly organised and able to translate complex ideas into tangible and actionable tasks.

• Proven track record of successfully securing grants from diverse funding sources.

• Strong communication skills, including exceptional writing and editing abilities.

• Demonstrated ability to build and maintain relationships with donors, partners, and stakeholders.

• Excellent project management skills with the ability to manage multiple priorities and deadlines.

• Experience working with databases and grant management software (HubSpot).

• Passion for and commitment to ProVeg's mission.

• Travel once per quarter for 4-5 days per trip will be likely.

Benefits of working with us

• A strong organisational focus on personal development, with a designated training budget.

• Provision of a work laptop.

• Flexible, trust-based working arrangements and home-office arrangements.

• Career-development support.

• Mindfulness programme - free Headspace account

• We are a workplace that encourages everyone to bring their whole selves to work. We are an inclusive workplace for our diverse employees around the world.

• And, last but not least, become part of a great team and work with us towards a world where everyone chooses delicious and healthy food that is good for all humans, animals, and our planet!

Head of Healthcare Relations - Listen to Families

Location: Homebased with extensive travel across the South East to prisons and other Pact premises
Contract Type: Fixed Term Contract
Job Type: Full time, 37.5 hours per week
Salary: £46,225 per annum plus £1,500 market supplement
Benefits: Generous Holiday allowance Season Ticket loan Cycle to work scheme Charity worker discounts Enhanced maternity package Wellness, inclusion, and diversity groups EAP scheme Life assurance

Would you like a role where you can create systemic change in prison healthcare?

Listen to Families is an innovative new service to improve prison healthcare by involving families and carers more proactively in the process. A pilot project - the first of its kind - has been running in London for around 18 months. It seeks to create mechanisms and opportunities for families to be heard and influence how healthcare services are delivered and developed.

The service listens to the views and experiences of families, feeds that back to the NHS and providers, makes recommendations about where improvements could be made, and works with them to co-produce solutions with people who have lived experience.

This role holder will set up a similar pilot project in four prisons in the South East – HMPs Elmley, Downview, Huntercombe and Aylesbury. This is an opportunity for someone to join and shape the delivery of the project from the day one.

We're looking for:

• A good understanding of service user engagement practices and methodologies.
• Understanding of the importance of professional boundaries and the complex/vulnerable nature of our service users.
• Knowledge and understanding of the diverse needs of prisoners and their families, including those from marginalised communities.
• Experience of service user involvement with diverse groups, ideally including people who have been affected by the criminal justice system.

We would welcome applications from people who have lived experience – that could be as a family member of someone in prison; or as someone who has been in prison.

Organisation:

Pact is a highly respected independent charity, working across England and Wales to develop and deliver a range of innovative services. We provide practical and emotional support to prisoner’s children and families, to prisoners and those who have resettled back into the community. Our work is founded on core values, the first of which is a belief in the innate dignity of every human being, and our work focusses on human relationships, family and community. We are committed to achieving high standards of quality in all that we do.

How to apply:

If you feel that you meet the requirements of this exciting new role please complete an application form by clicking the `apply now` button

Other information:

Pact is an equal opportunity employer and welcomes applications from all backgrounds including those who have previous convictions (appointment to post is subject to a risk assessment). This post is subject to a 6 month probationary period, verification of identity and proven right to work in the UK, satisfactory HMPPS/ MoJ Security Prison Vetting, satisfactory employer references covering a minimum of 3 years and a satisfactory enhanced DBS. Please note that being bankrupt or having County Court Judgements may affect your ability to be successfully vetted to work in a prison.

You may also have experience in the following: Prison Healthcare Engagement Manager, Family-Centered Healthcare Liaison Officer, Healthcare Community Engagement Lead, Family Advocate for Prison Healthcare, Prison Healthcare Liaison Officer, Family Engagement Coordinator for Healthcare Services, Healthcare Family Liaison Specialist, Healthcare Involvement Project Manager, Family Voice in Prison Healthcare Coordinator, Healthcare Collaboration and Engagement Specialist, etc.

REF-212 934

We have an exciting opportunity for an Operations Manager to join our new team in Thames Valley, working 37.5 hours a week. This role is home-based but will require travel throughout the area.

Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?

Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?

If yes, then we'd love to hear from you.

What we offer

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

• Flexible working options
• 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
• An extra day off for your birthday
• Pension with 5% employer contribution
• Enhanced sick pay allowances, maternity & paternity payments
• High Street, retail, holiday, entertainment & leisure discounts
• Access to our financial wellbeing hub & salary deducted finance
• Employee assistance programme & wellbeing support
• Ongoing training & support with opportunities for career development & progression

About the Role:

This role is home-based with regular travel throughout the region. The Thames Valley Adult Victims Service will provide emotional and practical support to adult victims of any crime. Support will be delivered in an innovative manner primarily through specialist group work provision - alongside online and telephone caseworker support.

As the Operations Manager for the new Thames Valley Adults Victim Service you will be responsible for the implementation, development and the ongoing delivery of a high performing service through excellent operational management and supervision of people and resources.

You will ensure the team delivers individual, tailored support for adult victims of any crime primarily through group and peer support with the option of individual casework support where this is appropriate for the victim.

You will work closely and collaboratively with a range of stakeholders including the Office of the Police and Crime Commissioner for Thames Valley, Thames Valley Police, criminal justice agencies as well as other statutory agencies and third sector organisations across the Thames Valley.

You will be the nominated deputy for the Area Manager covering Thames Valley and this will include assisting the Area Manager in monthly/quarterly reporting and attending monitoring meetings with the PCC office.

Your will provide direct line management to the Victim Awareness Officer who will play a key role in planning & delivering training and raising awareness of activities. You will support them in the recruitment & development of an active cohort of volunteers performing the roles of Criminal Justice and Engagement Champions.

As part of your role you will ensure victim voices and experiences are listened and responded to in and beyond the criminal justice system.

Please see attached Job Description and Person Specification for further details.

About Us:

Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.

As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.

If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We look forward to hearing from you.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.

UKCF are the membership organisation for 47 UK community foundations; the only national network of charitable funders with a physical presence in every part of the UK and the UK’s 4th largest funder.

We are currently using a shared legacy system built with Salesforce Classic though will be implementing and supporting 38 individual Salesforce instances from June 2024 for each Community Foundation. Each individual instance will be based on a network agreed Salesforce design, with the ability for foundations to bespoke their system to fit their individual needs if required.

This role of Systems Administrator reports into the Network Digital Transformation Lead and will initially cover our existing legacy system and be an integral part of the implementation, data migration and ongoing development and support of the new system and structure.

Closing date: 1pm on Thursday 25th April

Interviews to take place: Monday 29th, Tuesday 30th April or Wednesday 1st May

Role purpose: 

To support the development of innovative teaching and learning resources underpinned by our Skills Framework, across our portfolio of qualifications and accredited awards. 

Main duties and responsibilities 

• To develop engaging and accessible learning resources using a range of different formats, which supports learners to develop essential skills through leadership opportunities.

• To build and deliver online learning and training for both learners and tutors.

• To use data and research available to generate ideas and concepts for new and existing programmes. 

• To support engagement with centres (customers) and learners to gather feedback and grow ideas to support programme development.

• To collaborate with suppliers such as graphic designers, when required, to develop high quality, visually appealing branded learning resources. 

• To support projects with third party suppliers or subject matter experts when required, to meet customer need.    

• To develop, enhance and sustain close working relationships with colleagues to support the programme development process. 

• To keep up to date with relevant insights and emerging trends to enhance the learning experiences we can provide. 

• To contribute to effective communication about our programmes, by working closely with the marketing and communications team and business development team to support messaging. 

• To be an active part of internal project teams when requested, to support the organisations goals. 

• To be an active member of the Innovation and Standards Directorate and to carry out any other reasonable duties as requested by the Head of Innovation. 

Skills, experience and knowledge 

Required/essential: 

• Proven experience in developing high quality learning resources for young people and/or educators. 

• Knowledge and experience of developing skills through learning programmes. 

• The ability to problem solve and innovate new ideas. 

• A passion for designing effective learning experiences. 

• Project management. 

• Self-starter with the ability to be proactive and driven to make improvements.

• A proven and confident communicator with a high level of written English and excellent attention to detail. 

• Experience of supporting multiple projects and products to time and budget.

• Able to develop strong relationships with those around them.

• Able to complete tasks independently and / or as part of a team. 

• Competent with IT (including Microsoft Office). 

Desired: 

• Experience using design tools such as Canva. 

• Experience in managing third party suppliers on projects, such as graphic design or subject matter experts. 

• Understanding of writing or delivering qualifications. 

• Experience of developing online learning using tools such as articulate, Moodle or similar. 

• Comfortable presenting in front of people.

Personal qualities 

• Highly driven and motivated approach to work. 

• Self-motivated. 

• Able to work across teams. 

• Self-starter. 

• Passionate about creating high quality learning opportunities. 

• Naturally curious and proactive. 

Salary: £18,058.62 (£28,216.60 per annum, pro-rated)

Location: Remote, homeworking, occasional travel to London 2-3 times a year may also be required.

Contract: Permanent

Hours: Part time working 24 hours per week over 4-5 days

Closing Date: Thursday 25th of April 2024 at 11:30pm

Please note this role is being advertised as a Retail Team Administrator, however on appointment your job title will be Shop Support Team Administrator.

Do you have an understanding of administrative support processes and good practice and a real desire to develop as part of an inclusive and supportive team at one of Britain’s leading housing charities? Then join Shelter as an Administrator - Shop Support Team and you could soon be fulfilling your ambition.

About Shelter

A home is a fundamental human need, as essential as education or healthcare. Yet millions of people across Britain struggle on a daily basis with homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction. So, we are striving for change, with individuals, in communities, across society, and leading the way to a safe home. We need ambitious, best-in-class individuals who are passionate about our cause to join us at this exciting time. This is your chance to play a part in the fundamental change we are striving to achieve.

At Shelter we are united by our purpose to defend the right to a safe home. Our enemy is the social injustice at the core of the escalating housing emergency. We believe that to win that fight, we must be representative of the people we are here to help and those who support our movement for change. In all our people decisions, we take pride in being inclusive, fair, equitable and transparent.

We have committed to combat racism both within and outside Shelter and welcome you on our journey to becoming a truly anti-racist organisation.

About the team

The Shop Support Team Administrator role sits within our Shop Support Team in the Income Generation directorate at Shelter, you will report into the Shop Support Team Manager.

About the Role

Providing comprehensive support to our Shops and Retail function is what’s required here. You’ll be the first point of contact for staff, customers and supporters and also be responsible for all aspects of the shop supplies orders process - from price checking to placing orders. And, when it comes to finance or new goods admin – like processing invoices, raising new product codes or assisting with stock takes, again we’ll count on you. Ensuring new shops have the necessary supplies and signage, maintaining till number records, updating spreadsheets and managing the shop’s online handbook – all are aspects of this interesting, varied and vital support role.

We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.

About you

To succeed, you’ll need a background in admin, excellent communication and time management skills and a proven ability to work across a range of tasks simultaneously while maintaining strong attention to detail. You’ll also need a proactive approach, lots of initiative and a flair for solving problems, completing tasks and overcoming obstacles.

The ability to respond quickly and positively to change is important too, as is a willingness to challenge the status quo and introduce new ideas, methods or processes where appropriate. Commercially aware, customer focused and happy to work collaboratively for the good of a business, it goes without saying that you’re proficient using Microsoft Office applications such as Word and Excel, SharePoint, Outlook and the internet.

How to apply

Please click ‘Apply for Job’ below. You are required to submit a CV and a supporting statement with responses to the points in the ‘About you’ section of the job description, of no more than 350 words per point.

• We prioritise diversity and have an inclusive and open mindset

Benefits

We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.

To find out more about the role and the benefits of working for Shelter please visit our website. Apply to be part of our team and be the change you want to see in society.

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

Deputy Service Director

We are looking for a Deputy Services Director to support a cluster of Area Managers across England and Wales.

This role is home based, with regular travel across the regions.

Position: 5494 Deputy Service Director

Location: Home Based

Hours: Full time, 37.5 hours per week (Flexibility is possible, but likely to be required to meet core hours across Monday to Friday)

Contract: Permanent

Salary: £62,522.13 per annum

Closing Date: First stage interviews will take place, via Zoom, in the week beginning 30th of April.

The Role

This role is home-based, regular travel and some unsocial hours will be necessary.  As a Deputy Service Director, you will:

• Support the Services Director to manage services across England and Wales
• Represent the charity externally, promoting a positive image of the organisation
• Identify and promote opportunities to grow and develop the services in order to improve reach and impact
• Monitor, develop and advance the approach to excellence, ensuring teams work to the highest quality standards
• Take the lead in developing the skills and expertise of the Operations Managers and further advancing excellent standard of casework
• Lead on income generation in allocated areas
• Promote advocacy for service users, ensuring that they are involved in the development of services and their needs are heard and understood

About You

To be successful in this role, you will need:

• An excellent understanding of the impact of crime and the experience of the criminal justice system on victims and witnesses
• A proven track record of successfully delivering services with significant contract values
• Exceptional leadership skills, ensuring individuals and teams feel nurtured and supported in order to achieve high levels of performance, commitment and collaboration
• Demonstrable experience operating effectively within a complex organisation at both operational and strategic level
• Previous experience of developing and maintaining successful partnerships with a wide range of internal and external stakeholders
• A genuine openness to feedback and willingness to proactively learn from others

In Return…

Work for an organisation who believes in attracting and retaining the best people and offer a competitive rewards and benefits package including:

• 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
• An extra day off for your birthday
• Pension with 5% employer contribution
• Enhanced sick pay allowances, maternity and paternity payments
• High Street, retail, holiday, entertainment and leisure discounts
• Access to our financial wellbeing hub and salary deducted finance
• Employee assistance programme and wellbeing support
• Ongoing training and support with opportunities for career development and progression

About the Organisation

This independent charity provides a range of specialist services to people who have been affected by crime across England and Wales. Working towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System, everyone at the charity is driven by the Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events.

The organisation is committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

Applicants are welcome from all communities and monitor the diversity of applicants to analyse if they are representative of the communities it serves in terms of sex, ethnicity, disability, sexual orientation, trans identity, relationship status, religion or belief, caring responsibilities, age and socio-economic status. As part of the commitment to the Race at Work Charter applicants are particularly welcome from BAME communities

You may have experience in areas such as Service Director, Director of Service, Deputy Service Director, Deputy Director of Service, Head of Service, Deputy Head of Service, Service, Criminal Justice, Victim Support, Community.

Please note this role is being advertised by NFP People on behalf of our client.

Salary: £34,085 per annum

Location: Homeworking (occasional travel to London and other locations as required)

Contract: Permanent

Hours: Full time (37.5)

Closing date:Thursday 25th April 2024 at 11:30pm

Has your proficiency in Microsoft Dynamics CRM, similar CRM platforms or other comparable enterprise-level software been gained in a helpdesk environment? Then join Shelter as a Dynamics Support Analyst and you could soon be playing a vital role within our Applications Lifecycle Management (ALM) team.

About Shelter

A home is a fundamental human need, as essential as education or healthcare. Yet millions of people across Britain struggle on a daily basis with homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction. So, we are striving for change, with individuals, in communities, across society, and leading the way to a safe home. We need ambitious, best-in-class individuals who are passionate about our cause to join us at this exciting time. This is your chance to play a part in the fundamental change we are striving to achieve.

At Shelter we are united by our purpose to defend the right to a safe home. Our enemy is the social injustice at the core of the escalating housing emergency. We believe that to win that fight, we must be representative of the people we are here to help and those who support our movement for change. In all our people decisions, we take pride in being inclusive, fair, equitable and transparent.

We have committed to combat racism both within and outside Shelter and welcome you on our journey to becoming a truly anti-racist organisation.

About the Team

Amongst other key systems, the ALM team supports two critical CRM solutions which underpin our engagement with both our clients and supporters. We’re also part of the Business Enablement team within Shelter’s Technology & Data (T&D) Department. T&D consists of 30+ people based across the country, with bases in London, Sheffield and Edinburgh and is accountable for developing and leading Shelter’s technology and data strategic priorities and providing a secure infrastructure. The management of data and insight to underpin strategic outcomes, delivery of technology change projects, data governance and provision of support for a range of software, systems and platform tools also fall under T&D’s remit.

About the role

Working as part of a team with a diverse portfolio of skills, as a Dynamics Support Analyst you’ll have plenty of opportunity to deepen your knowledge of our CRM systems, as well as expand into other areas. You’ll be the first point of contact for users seeking assistant with our CRM systems to ensure that they have a seamless experience with troubleshooting, problem resolution and system guidance.

As part of the role, you will also be monitoring and managing the support ticketing system (Zoho ManageEngine), to ensure timely responses and resolution of queries, at times co-ordinating with other teams and taking ownership to deliver a positive outcome for users. You’ll become an expert user of Shelter’s implementations of Microsoft Dynamics CRM, assisting in basic configuration and customisation tasks.

And we’ll also rely on you to help maintain accurate documentation of support processes, provide input for training sessions, feed into the generation of regular reports and gather user feedback to help us identify areas for improvement.

Indeed, you’ll play a key role in helping the teams that are crucial to our mission - teams which provide advice to people in need and help us understand and engage with our supporters.

About you

To succeed, you’ll need a strong understanding of enterprise-level software (ideally CRM) processes, workflows and data management and the ability to provide first level support to end users. You’ll be proficient in Microsoft Dynamics CRM or similar CRM platforms as a system administrator or expert user. You’ll also need to be detail-oriented ,with a problem-solving mindset and excellent communication and interpersonal skills. As comfortable helping to generate regular reports as you are maintaining accurate documentation, prior experience in a customer support or helpdesk role is essential. Ideally, we’re looking for an individual who has prior experience working with IT Service/Helpdesks and you’ll able to work effectively both on your own initiative and as part of a team helping Shelter achieve its wider goals.

How to apply

Please click ‘Apply for Job’ below. You are required to submit a CV and a supporting statement. The supporting statement should include responses to the ‘About You’ points in the job description of no more than 350 words each. Please provide specific examples following the STAR format and ensure you demonstrate how you address the behaviour below throughout your responses:

• We prioritise diversity and have an inclusive and open mindset

Any applications submitted without a supporting statement will not be considered.

Benefits

We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.

To find out more about the role and the benefits of working for Shelter please visit our website. Apply to be part of our team and be the change you want to see in society.

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.