"Support Worker" Jobs
Housing and Wellbeing Mentor
Hours: Full time 35 hours a week Monday to Friday
Contract: 12 months
Salary scale: £24,395 per annum, pay award pending
Responsible to: Tenancy Operational Lead
Location: Hybrid role with Nominal office working in Chorley, and regular travel to venues around Lancashire for tenant visits, training, and team meetings.
Lancashire Mind’s Tenancy Management Service works in partnership with several registered housing partners across Lancashire to manage a portfolio of properties on their behalf and provide tenancy support to people living with moderate mental health conditions.
We care about making a difference to people’s lives and through the provision of regular support, we work with each person to improve their mental wellbeing and build the confidence and skills to sustain their tenancy and move on to independent living.
We use an outcome-based approach, making sure that each person is involved in their own support planning from the start of their journey with us and achieve this by offering encouragement and one to one support to help each person to understand and manage their tenancy, develop social and daily living skills, gain access to essential services to manage their mental and physical health and help and guidance to maximise their benefits and improve their economic wellbeing.
Your new role
We are looking for a new Tenancy Management Worker to join our small and friendly team to manage a caseload of customers who have complex needs including mental health conditions, substance misuse, homelessness, and a possible history of offending.
Your job will be to work closely with these individuals to promote independent living and help them to achieve and sustain their tenancies. This is a challenging and varied job which is often rewarding, particularly when the people we have supported achieve their own goals and move on to build better lives.
What you will need to succeed
You will need experience of working with people with complex needs ideally in a supported or social housing setting and have the resilience to support people with a diverse range of mental health conditions to overcome barriers to independent living.
It is important that the right candidate is an excellent communicator, able to listen and understand people’s needs but also confident communicating and liaising with other local services and partner agencies to ensure each person has the right support in place.
An excellent working knowledge of safeguarding practices for protecting vulnerable people is also key to this role and the successful candidate will need to be able to demonstrate proven experience of this.
Ideally, an understanding of the issues which arise within the social housing sector or experience working in a similar role would be an advantage.
You will need to be a good team player, with the ability to work well with others and be able to work on your own initiative with minimum supervision.
This is an essential car user role as it requires extensive travel to and from tenants’ properties in Lancashire.
Lancashire Mind is an equal opportunities employer and welcomes applications from all sections of the community, particularly candidates with a lived experience of mental health conditions who fulfill all the criteria within the person specification.
Applications must be submitted using a Lancashire Mind job application form. For more information about the role and how to apply, please download the attached application form and Recruitment Pack.
The deadline for applications is 11:59pm on Monday 8th April 2024
Interviews for this post are scheduled to take place on Thursday 18th and Friday 19th April 2024 and will be held at Lancashire Mind’s Chorley Office.
Please note: Lancashire Mind follows Safer Recruitment practices and have a commitment to safeguarding people who use our services. Therefore, this post is subject to an enhanced Disclosure and Barring Service (DBS) check. If invited to interview, we will ask you to provide evidence of your qualifications and right to work.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Key Responsibilities:
- Provide high quality information and support in an empathetic and professional manner.
- Conduct a holistic needs assessments for each service user according to their individual circumstances
- Working with each service user to establish the most appropriate sources of support, and agree an action/support plan with them
- Provide a face to face service when there is an over-riding need to do so by visiting service users
- Collaborate with other agencies/service providers who can offer additional support options
- Liaise with partners, ensuring that agreed actions are followed up
- Log and communicate details of cases in a timely and accurate manner to ensure that records are up to date and the wider team has the information they need to provide support.
- Explore, assess and escalate any safeguarding concerns according to the RABI safeguarding policy.
- Contribute constructively to the development of the Service Provision team and function, for the benefit of service users.
- Work constructively and collaboratively to solve problems with the support of colleagues.
Person Specification:
Essential
- Experience providing services to vulnerable service users, listening and supporting in a non-judgemental way.
- Knowledge and insight into state benefits and complementary support services (whether national / local / statutory agencies.
- Excellent communication skills, being able to establish rapport and build trust quickly.
- The ability to build a practical plan alongside a service user and adapt approach to different circumstances and personalities.
- Knowledge of data protection principles and how to apply them.
- Knowledge or experience of safeguarding best practice.
- Knowledge and insight into complementary support services (whether national / local / statutory agencies).
- Excellent IT software skills and aptitude to adapt to new systems and processes.
- Flexible, resilient and solution focussed working with sensitivity and integrity.
- Collaborative, constructive, and solution-focussed
- Ability to work flexibly, depending on the needs of the team and of service users.
Desirable
- Farming background or knowledge of the farming community environment.
- Experience providing support remotely.
- Relevant qualifications in health and social care
Other
Use of own car, ability to travel to support service users / attend meetings.
This role profile is not exhaustive and is subject to review in conjunction with the post holder according to future developments at RABI.
RABI is proud to be an equal opportunity employer and aims to ensure that all employment practices secure equality of opportunity and that no prospective or current employee receives less than favourable treatment at RABI as a result of their sex, sexual orientation, age, race, religion, belief, ethnic origin, disability, marital, or for any other reason which cannot be shown to be justifiable. Our recruitment process strives to ensure that individuals are selected only based on their relevant skills, experience, qualifications and abilities.
Early applications are encouraged for this position as shortlisting and interviews will take place on a rolling basis. We reserve the right to close this advertisement early if we receive a suitable application prior to the deadline.
The client requests no contact from agencies or media sales.
We have several vacancies in our Children and Young People’s team: Children and Young People Engagement Coordinators and Children and Young People Peer Support Coordinators
Hours: Full-Time, 35 hours per week
Starting salary: £25,767
Location: Contractual base is our office in Chorley. You will be predominantly working in the community delivering services. Due to having several vacancies available, delivery locations are across Lancashire and options will be discussed at interview.
Do you want to join an organisation who are passionate about improving mental health and wellbeing for Lancashire communities?
We’re looking for bold and caring people to join our Children and Young People’s team. We want people who have experience of engaging and working with young people in community settings, ideally in Lancashire.
To succeed in the role, you will need excellent communication skills, be confident, driven and have the ability to work autonomously in the community. You will be open, hardworking, creative and able to quickly build rapport with young people.
You will have experience working with the community and voluntary sector and understand the importance of peer support and early intervention to improve the mental health and wellbeing of young people.
This is an exciting time for Lancashire Mind as our children and young people’s services are growing, enabling us to reach and support more people. We want someone who believes in our vision of a Lancashire where everyone can have the best mental health and wellbeing possible.
Lancashire Mind has a dedicated workplace wellbeing programme to ensure staff are supported with their own wellbeing which includes an Employee Assistance Programme, a half-day wellbeing day and wellbeing activities throughout the year.
We also offer a workplace pension scheme, paid emergency time off to care for dependents, regular supervision, and a commitment to supporting learning and development opportunities. We have also recently enhanced our annual leave offer:
Based on a Full-time member of staff
- Basic annual leave: 25 days
- Plus bank holidays
- Plus 3 days closure between xmas and new year
- Plus long-service leave after 3 years of service
- Plus option to buy or sell up to 3 days of annual leave
Above all, we are a friendly and supportive place to work.
Please note: This post is subject to an enhanced DBS check.
Deadline for applications: 9am on the 12th of April
Interviews will be held on the 22nd or 24th of April at our offices in Chorley
Registered Charity Number 1081427
Registered Company Number 3888655
Lancashire Mind
The client requests no contact from agencies or media sales.
We have an exciting Education Worker opportunity based at our IntoUniversity centre in Bradford on IntoUniversity’s 2 year Graduate Scheme.
We are looking for people who will thrive in a fast paced, rewarding role helping to change the lives of young people.
We believe that our Graduate Scheme is one of the most exciting in the charity sector. We provide exceptional training and experience, and the opportunity to work with young people and colleagues who will challenge and inspire you.
IntoUniversity is an award winning charity that runs local learning centres in the heart of communities where the young people we support live.
Our centres provide an innovative education programme which includes: practical learning support, motivational and confidence-building activities for children and young people aged 7-18.
Our aim is to inspire students from the least advantaged neighbourhoods to broaden their horizons and achieve their full potential.
As the UK’s leading university access organisation, our staff team is helping thousands of young people each year. We currently have forty one centres and extension projects across England and Scotland. We have a number of new centres planned for 2023 to 2024, and ambitious plans to scale up our provision further over the coming years.
If you believe that all young people deserve the chance to develop their talents regardless of their background and want to play a part in helping them succeed, then we would be delighted to hear from you.
Application deadline: 9am on Monday 15th April 2024
Start date: As soon as possible, to be agreed with the candidate,
Salary: £25,500 per annum, rising to £27,400 per annum from 29th July 2024.
Working hours: Monday, Thursday from 09.30 to 18.00, Tuesday, Wednesday, Friday: 0900 to 1730
Staff benefits:
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33 days (including bank and public holidays)
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Plus additional 2 closure days in December and 1 day in July
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Plus additional length of service entitlement (one day per year of service, up to 5 days)
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Employee Assistance Programme
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Life Assurance
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Staff in FOCUS – rewards, competitions and prizes across the year
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Interest free new starter loans of up to £1,000
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Summer working hours
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Cycle to Work Scheme
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Corporate eyecare scheme
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Employer pension contributions of 6% from April 2024
As a charity with social mobility as its core objective, IntoUniversity is wholly committed to equality of opportunity. We work with children and young people from a diverse range of backgrounds, and we believe that our staff team should be similarly diverse and representative.
The more inclusive we are, the better our work will be, and we recognise that we have much more to do in this regard. We are committed to building a culture where students, staff and volunteers are valued for the unique people they are.
We therefore encourage applications from candidates from as wide a range as possible of ethnic, cultural and social backgrounds. In particular, we actively and warmly welcome applications from Black, Asian and minority ethnic candidates, male candidates and candidates with a disability as they are currently under-represented within IntoUniversity.
The client requests no contact from agencies or media sales.
Role Title: Team Leader, Youth Worker
Based at: The Vine Centre, Parsonage Road, Bradford, BD4 8PL (includes travelling to other local sites)
Commitment: Full time post 30 hours per week
Salary: £21,060-24,569.60 actual, plus 5% Pension Contribution
(£26,325-£30,712 full-time equivalent)
Overall responsibility:
Helping children and young people reach their full potential and encourage them to contribute to society in order to build their own skills and employability. Encourage young people to develop skills and confidence through fun activities. Supervise volunteers in running sessions as well as leading sessions where required. HAVE FUN, be creative and think outside the box.
The Team Leader will be required to possess appropriate IT skills in order that all activity plans are uploaded to our online staff portal and data from activities and sessions are updated onto our online organisation database on a regular basis.
The client requests no contact from agencies or media sales.
Dual Registered Manager - Residential & Supported Living Services
Ilford
37.5 hours per week
Salary: £43,500 per annum
Here at Norwood, we are looking for an enthusiast and driven individual to take up the role of Dual Registered Manager. This position involves managing 3 services in Ilford - 1 residential care home and 2 supported living services for adults with learning disabilities.
Key responsibilities of the Dual Registered Manager include:
- To manage the services in line with Norwood’s Vision, Mission and Values whilst ensuring compliance.
- Maintain a high-quality service working in partnership with colleagues and stakeholders to manage and support all services.
- To create and develop positive relationships with families and other professionals.
- Review budgets, staff rotas, complaints and relationship building with external regulatory bodies.
- Provide support, supervision, development and mentoring to all staff including appraisal and supervision.
- To contribute to the development of new policies and practices within the services and to maintain systems.
- Work within and maintain the quality management system for the organisation and to adhere to the CQC standards and regulations.
- Cover on-call duties on a rota basis.
- Ensure that each person’s package of support is sufficient to meet their needs and that the care and support provided is person-centred.
- Responsible for the recruitment, training, supervision and appraisal of a team of staff.
- Enable and empower the people we support to live an ordinary life as active citizens in the community, by maximising independence and promoting their choices and decisions as much as possible.
Experience and Skills required:
- Registration as Registered Person under the Health and Social Care Act (2008) is an essential requirement of this role.
- Achieved NVQ Level 5 Health & Social care.
- Previous experience working in a residential/supported living setting including supervisory responsibilities, supporting Adults with learning disabilities.
- Knowledge and understanding of current legislation including Health and Social Care Act (2008) and have experience in reviewing and monitoring service delivery.
- Strong leadership and team working skills, people management, delegation and budget setting and management.
- Willingness to undertake the Skills for Care Induction.
- Having a full clean UK driving license, with access to vehicle, is desirable.
Benefits at Norwood include:
- The opportunity to work for a leading UK Charity
- Competitive salary & benefits package
- Generous annual leave entitlement
- A challenging and varied role
- A supportive team
- Unlimited access to staff referral scheme
We reserve the right to close this advertisement early if we receive a high volume of suitable applications.
We actively celebrate everyone's' different abilities, sexual orientation, ethnicity, faith, and gender. Everyone is welcome and supported in their development at all stages in their journey with us.
Family Support Manager
Maternity Cover
£26,000 pa + benefits (company car, 25 days annual leave, and pension)
This team covers the North East of England including Northumberland, Newcastle, Gateshead, North Tyneside, South Tyneside, Durham, Darlington, Hartlepool, Sunderland, Stockton, Redcar and Cleveland, Middlesbrough.
What we’re looking for:
An experienced child health, education or social care professional - applications will be particularly welcome from those who understand the impact on family dynamics of having a child/young person with a life threatening or terminal illness and those who have worked in bereavement support.
A poised and convincing communicator - you will maintain effective relationships with stakeholders including families, referrers, partners and other statutory, private and voluntary agencies.
Comfortable with a changing environment - you will thrive working at a fast pace and controlling tasks from conception to completion and understand that quickly connecting with people is essential.
A practical knowledge of diversity issues affecting children, young people, and their families – aware that being responsive to others needs and concerns, is essential.
A persuasive, inclusive approach to achieving goals quickly and correctly – with a warm and friendly working style.
Strong networking skills and confident use of MS Office - Educated to A-level with a recognised childcare and management qualification (NVQ4 or equivalent)
What we offer:
· Flexible working hours to balance home and working life
· Employee Assistance Programme with access to remote GP, counselling, physiotherapy, resources to support your mental health and financial wellbeing, as well as a 24/7 helpline via Help@Hand
· Company car for front line care posts
· Access to the Blue Light Card Scheme, and other rewards and discounts
· Bike to work, season ticket loan and payroll giving schemes, as well as a recommend a friend recruitment bonus
· Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year
· Pension scheme where we contribute 5% of your salary and you contribute at least 3%
· The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and an extra half day off for Christmas shopping
· Robust training and development programmes to support your learning and growth
As part of our learning and development Anne Harris skills development programme, we aim to provide a high level of training and development opportunities for all staff, so you are able to perform to the best of your ability, achieve individual and team objectives aligned to Rainbow Trusts strategic plan, supporting staff to be their best and feel a valued member of a high performing organisation.
Our Family Support Teams are given the opportunity to complete a number of diverse training courses in their first 12 months, including but not limited to: Mental Health First Aid, Makaton, counselling skills, introduction to play.
The programme aims to provide a building block for you to individually tailor your own learning and development needs.
About us:
Rainbow Trust Children’s Charity enables families who have a child with a life-threatening or terminal illness to make the most of time together, providing expert, practical and emotional support, where they need it for as long as it is needed. For families living with childhood illness, time is everything. Right now, there are too many families coping alone with no support, no time to think, no time to make memories and no time for each other. We believe that no family should go through this alone, so we are here to change that.
How to apply:
Please visit our website and apply online.
Closing date: 12 April 2024
Interviews will take place either online or at our office in Newcastle. We will only contact those applicants who have been successful.
There will be a requirement for flexible working and a full current driver’s licence to accommodate team and family need. An enhanced DBS disclosure will be required for this post.
Rainbow Trust is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment.
Rainbow Trust is an equal opportunities employer and a Best Companies One-Star rated organisation. www rainbowtrust org uk Registered Charity No: 1070532
We have an exciting opportunity here at Barnardo's for an experienced, enthusiastic, and assertive Team Manager to deliver the day-to-day operational delivery of the In Reach Hospital Emergency Department Family Support Programme.
The role is part time working 18.5 hours per week and will be based at North Middlesex University Hospital, the entrance to the A & E department is in Bridport Road, Edmonton, London, N18 1QX.
The successful candidate will work as part of the onsite clinical team to develop and nurture key relationships both within the direct delivery of the project and the wider system support which is available.
Some but not all of the key responsibilities are:
- Identify key personnel within the Emergency Department and liaise effectively with them to ensure Family Support Worker teams are embedded within the clinical setting.
- Map and work with wider stakeholders locally and ensure Family Support Workers are aware of local services and assets to effectively signpost / connect families with appropriate support.
- Work effectively with identified operational leads within the ED setting to establish clear lines of communication and agree on day-to-day operational support for Family Support Workers.
- Support the Programme Manager in the implementation of standardised processes and systems to support project delivery and monitoring and highlight any local needs that need to be taken into consideration.
Ideal Candidates must have's
- A basic understanding of Public Health, including health inequalities and wider determinants of health as well as some understanding of trauma informed approaches.
- An understanding of the challenges of working and delivering an intervention within an acute setting and the ability to support and motivate staff in delivering an effective and holistic service to families.
- An understanding of family support and experience of working with families with complex needs
- Knowledge of safeguarding and promoting the welfare of children
- Relevant Level 3 NVQ qualification (Health and/or Social Care)
- Relevant Experience or Qualification in Leadership and Management
More about the Programme
The In Reach Hospital Emergency Department Family Support
Programme model offers a robust way of supporting often vulnerable families to uncover and address unmet need. Through identifying the underlying factors causing the clinical presentation and attendance, and addressing holistic needs of the family unit, we hope activity to unscheduled, primary and emergency care is dramatically and sustainably reduced.
The model is based on Family Support Workers based within Children's Emergency Departments, offering holistic, family-oriented support in a flexible manner either in-person, telephone- based and home visits to be able to address the underlying causes of repeated / avoidable ED attendances.
*Although this contract has a permanent status, please be aware that this post is subject to funding currently to March 2025 and therefore should this funding not be extended further, you may be subject to a redundancy consultation or a TUPE arrangement.
When completing your application please refer to the skills, knowledge and experience you have in relation to the Additional Information sheet, Person Specification & Job Description.
Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date. We recommend that you apply for this role as soon as possible.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Twining Enterprise supports people across North & West London with mental health problems to find and sustain work, using the internationally recognized Individual Placement and Support (IPS) approach. We are now looking to recruit a professional and self-motivated IPS Team Leader to lead a small team of IPS Employment Specialists (ES’s) in Ealing and support a small case-load of clients.
· Do you have experience in managing and driving a team?
· Are you a relationship builder, experienced in increasing capacity with other organisations and individuals and able to motivate them to continuously improve?
· Are you proactive in achieving KPIs and targets?
· Do you have the experience to resolve complex issues and stay focused under pressure?
In this role you will support the ES’s to manage their client caseload, by providing ES’s with training, mentoring, supervision, and modelling of the IPS approach to promote the delivery of quality employment services with the aim of meeting targeted client referrals, engagements, and outcomes.
You will also communicate with key stakeholders including IAPT/Primary Care/JCP team leaders and other Partnership Managers to ensure services are integrated, to problem solve issues and to be a champion for the service. The role will support the IPS Service Lead in maximising service outcomes and will also work closely with the West London Alliance (WLA) Programme Team.
You will manage 3-4 Employment Specialists which will allow you to support a caseload of up to 10 clients.
In return we offer flexible working, career development opportunities, a generous holiday entitlement and competitive financial rewards. We are also strongly committed to equality of opportunity in employment and oppose all forms of unlawful or unfair discrimination.
PERSON SPECIFICATION
We will shortlist you on the following list of Essential (E) knowledge, experience, skills, abilities and personal qualities. We are also interested in the Desirable (D) attributes listed and any transferable skills and experience which could support your attributes in these areas.
Technical competencies (qualifications and training)
· Educated to degree level or equivalent experience (D)
· IPS delivery and management experience (preferably in a Primary care setting) (D)
· Demonstrable evidence of Continuing Professional Development (E)
Experience
· Experience of managing remote working and in-person teams and performance management procedures (E)
· Experience of internal (and external) partnership working (E)
· Demonstrable experience of successfully working to targets (E)
· Experience with improving systems and processes (E)
· Experience working within a quality assured framework/standards and commitment to adhering to the IPS model of employment support/fidelity and employment retention (E).
· Extensive experience of working with and supporting people who have experienced mental health problems and other unemployed disadvantaged groups into employment (D)
· Experience of joint working and working in multi-agency partnerships (D)
Skills and Abilities
· Excellent IT skills, including familiarity with Microsoft Office software and previous experience of working with databases (E)
· Excellent verbal and written skills and ability to communicate concisely and effectively (E)
· Demonstrable experience of providing excellent customer service skills (E)
· Understanding of our participant group and the barriers they may face (E)
· Skilled in coaching and guiding people to maximise potential (E)
· Knowledge and understanding of the relationship between employment and mental health (E)
· Effective marketing skills with ability to build networks and develop successful partnerships across health & social care and employment sectors (D)
· Able to present confidently to external stakeholders and partners at various levels (E)
· Experience of opening job opportunities with a range of employers (D)
· Understanding of data protection and information security (D)
Personal qualities, communicating and relating to others
· Excellent interpersonal and communication skills (E)
· Dynamic personality, confident engaging with a range of stakeholders to promote the service (D).
· Good at building relationships with both internal and external stakeholders (E)
· Ability to use initiative when required and take a problem-solving approach to work tasks with the capacity to appreciate the strategic service context (E)
· Ability to work well as part of a team and independently when required (E)
· Demonstrates initiative, self-motivation and resourcefulness, being committed to seeing plans through to conclusion within agreed timescales (E)
· Strong belief in the value of employment in supporting good mental health (E).
· Empathetic and person centred (D).
· Open to feedback and proactive in addressing self-development (D).
· Proactive in managing one’s own health and wellbeing (D).
Safeguarding
· Be able to display an awareness, understanding and commitment to the protection and safeguarding of young people and vulnerable adults (E)
· This post requires a Disclosure and Barring Service (DBS) check at Enhanced level (E)
Other
· Have an understanding of, and be able to demonstrate, a commitment to relevant policies, procedures, and standards e.g. Health & Safety, Confidentiality (Data Protection), Equality & Diversity and Sustainable Development, Equality Act 2010 and employment law (E).
· Trained in the IPS approach (D – Compulsory once in role)
· Able to work flexible hours as the needs of the job dictate (E)
RESPONSIBILITIES AND DUTIES
1. Accountable to the IPS Service Lead for managing the delivery team of Employment Specialists and ensure delivery meets and exceeds performance, quality, and contract compliance targets.
2. Lead, develop and supervise the Employment Specialists using the evidence based IPS model, ensuring that the service delivers against budget and employment targets.
3. Provide field mentoring and observations to ensure continuous improvement in key areas of service provision including employer engagement.
4. Ensure that delivery is consistent across all team members, that work is accurate and to deadline and that it continually meets the commissioner’s specification through shadowing, auditing assessments, in work support plans and clinical records.
5. Support a caseload of up to 10 clients.
6. Manage information governance for contract requirements and integrity of participants personal information.
7. To ensure that all staff work in partnership with clinical staff to ensure employment and clinical plans are integrated. In addition, ensuring that all return-to-work plans take account of any physical, cognitive, and mental health issues that are likely to impact on the return to work. This may require liaison with GPs or other primary care practitioners.
8. To provide training/coaching for IPS Employment Specialist staff and/or clinical staff as required including training on the IPS approach.
9. To work collaboratively with IPS Employment Specialists and line managers to ensure that employment services in region are delivered effectively and in line with evidenced based practice.
10. Coordinate the work of Employment Specialists in region in relation to build relationships with employers to effectively access the hidden labour market, external agencies and the delivery of job seeking groups.
11. To cover for Employment Specialists staff during times of leave.
12. To support the Employment Specialists with addressing the ongoing support needs of participants accessing the service as above.
13. Network and liaise to develop good working relationships with other organisations that are better able to help individuals to achieve their employment goals for example, local colleges, training providers, Disability Employment Advisors, employment providers etc.
14. To identify training needs of staff and arrange appropriate training to support with continuous professional development.
15. To undertake mandatory training as required by the WLA Programme.
16. Maintain the necessary systems for monitoring the work of the WLA programme.
17. Provide regular reports of work to the IPS Service Manager and other relevant stakeholders.
IPS Service Delivery
18. Build a constant flow of referrals to ensure a dynamic caseload.
19. Support a small caseload of participants who have experienced mental health problems to gain and sustain paid employment using the Individual Placement and Support (IPS) approach.
20. To work with external agencies to maximise use of both internal and external resources in the delivery of vocational support services.
21. To prepare participants for employment through assessing their individual employment needs through vocational profiling and then actively support them to achieve their employment goals in partnership with the clinical team.
22. To provide individualised, ongoing support to participants once they have secured employment to assist them in sustaining employment.
23. To promote the benefits of supporting participants to access employment within the region and external employers, aiming to raise the profile of IPS services and raise expectations around the ability of participants to access paid employment.
24. To proactively engage and work with external employers to open up and secure paid employment opportunities for participants who have experienced health problems. Ensuring the service is focused on accessing the hidden labour market to unlock jobs that match with participants preference.
25. To provide advice and support to employers, as agreed with the individual, which may include negotiating adjustments and ongoing contact with supervisors to ensure job retention.
26. To assess individual support needs related to work which might typically include help with benefits, travel to work, managing health at work etc.
27. To provide effective in work support to individuals once they secure paid employment to ensure they retain it.
28. To deliver employment workshops with other members of staff as required.
29. To develop effective working relationships with a range of external agencies who might be better able to help individuals to achieve their employment goals for example, local colleges, training providers and external supported employment services.
30. To maintain a professional relationship with the participants of the WLA programme and with other staff, with particular attention to confidentiality and maintenance of professional boundaries.
31. Update and maintain NHS database (IAPTus).
Other
32. To undertake any further training as identified in Twining Enterprise’s review procedures.
33. Receive regular supervision and training to meet individual, team and organization’s needs.
34. Contribute to the development of a service that is locally responsive and supports minority/disadvantaged communities.
35. Comply with and actively promote all Twining policies and procedures including Health and Safety, Equality and Diversity, Safeguarding and Data Protection.
36. Perform other tasks as required by your manager.
Note
This job description is intended to provide a broad outline of the main duties and responsibilities only. The post holder will need to be flexible in developing the role in conjunction with the line manager. The post holder may be asked to carry out any other delegated duty or task that is in line with their post.
The client requests no contact from agencies or media sales.
Whatever your experience of street homelessness and its impact on people’s lives – personal or professional – when you join the Thames Reach team as a Lead Worker, we’ll make the best use of all your understanding, compassion and commitment.
About us…
Thames Reach runs projects and services that help to end homelessness in London. We work directly with homeless people on the streets and in hostels. We work to prevent vulnerable people from becoming homeless. We help formerly homeless people get their lives back on track. We help people find work and access training and volunteering opportunities.
Is our mission easy? No, but we never give up on people. Last year we helped more than 11,000 people.
Is our work rewarding? Yes, in every sense. We’re listed as one of the top 100 Best Workplaces in the UK. There’s no better place to develop or transfer your skills and build a fulfilling career.
About this role…
Thames Reach’s Outreach teams operate across London and help those who are rough sleeping to find routes away from the street. The teams respond to referrals and work flexibly to reach London’s most vulnerable. Individuals are assessed to identify their support needs and support plans are created, including work to obtain identification, access health services and refer to other specialist agencies, including those with immigration issues.
We are looking for a Lead Worker to join the Hillingdon Street Outreach Team.
You will:
- Lead outreach shifts, providing a rapid response to referrals for people who are rough sleeping in the borough.
- Take a lead role within the team, working closely with support workers and assistant support workers to identify the quickest and most appropriate route off the street for people found rough sleeping, and devise plans to achieve this.
- Provide direct support to people who are found rough sleeping to enable them to move away from the streets and into accommodation.
- Work alongside partner agencies to ensure that clients are accessing appropriate support to access and sustain accommodation.
- Represent the team at multi-agency meetings.
- Accurately record all work completed within given timeframes.
To succeed as the Lead Worker, you will have:
- A strong commitment to providing a high standard of service.
- Experience working with people who have rough slept or vulnerable adults and supporting them to access services.
- Excellent organisation and time management skills in order to remain strongly outcome focused, with the ability to coordinate a high number of cases and complete tasks promptly and efficiently.
- Good communication skills and confidence in public speaking when representing Thames Reach externally.
- Experience in forming strong working relationships with partner agencies, being able to challenge them when required.
- Strong IT skills with the ability to use Outlook, online recording systems, Excel, and Word, using a tablet and a smart phone.
- A clean driving license (desirable).
We are listed in the top 100 UK Best Workplaces 2022 in the UK. As part of a commitment to our employees we offer:
- Generous holiday allowance – 29 days per year plus 8 public holidays (pro rata).
- Pension – we contribute 6.5% to your pension when you contribute 1.5%.
- Excellent development opportunities – career progression, regular supervision and appraisals, and learning programmes to support your career with Thames Reach.
- Wellbeing support – our 24/7 employee assistance programme and opportunities for TOIL.
- Life assurance – four times your annual salary.
- Critical illness cover.
- Other benefits including interest free season ticket and cycle to work loans.
Closing date: 04/04/2024
Thames Reach is committed to achieving a diverse workforce that reflects the communities we serve. We value, respect, and celebrate diversity. We welcome and encourage applicants from all sections of the community regardless of their history of homelessness, sex, race, disability, age, sexual orientation, or religious belief.
To apply visit our website and complete our application form.
For further information, please contact, Benjamin Sebok (contact details available on our website).
Thames Reach is committed to safeguarding. Applicants must be willing to undergo pre-employment screening appropriate to the post, including, but not limited to checks with past employers and the Disclosure and Barring Service. Having a criminal record will not exclude you from applying but you will be asked to provide further details as most posts are considered exempt from the Rehabilitation of Offenders Act 1974.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Job Purpose
This role is a job share with another Deputy Service Manager. Both Deputies will be responsible for equally sharing duties.
This role sits within our Adult Services department, across Hammersmith, Fulham, Ealing, Hounslow and Spelthorne.
You will be working directly with the Service Manager and be responsible for assisting with the operational delivery and service development, of a portfolio of services. Namely:
- Safe Space Community
- Safe Space ED
- Hounslow Helpline
- Nova Roots (Forensic Community Hub)
- Spelthorne Prevention Hub
The Role Purpose
The role of the Deputy Service Manager will be to work closely alongside the Service Manager and assist with the operational delivery of a portfolio of services. You will be there to support the rest of the team in delivering interventions on a one-to-one and group basis. The role will also involve triaging and assessing all clients accessing the service, signposting and delivering collaborative self-management plans with clients to improve mental wellbeing. The role will also include line management and supervision of Team Managers and supervision of Support Workers within the service. In addition, you will be responsible for deputising for the Service Manager in their absence. You will also be expected to provide on-call advice.
You can download a PDF of the job description for this role at the bottom of the page.
About Us
Hammersmith, Fulham, Ealing and Hounslow Mind are a specialist mental health provider and part of the Mind Federation. We provide support to empower anyone experiencing a mental health problem.
The lived experience of people with mental health problems is at the heart of everything we say and do.
We campaign to improve services and are committed to empowering local residents, promoting wellbeing and supporting recovery.
We work to transform understanding of mental health in the workplace, in schools and public services.
We do this by providing a range of services that are empowering, recovery focused and preventative.
Key Responsibilities
See job description for full list of responsibilities.
- Guiding the team, supporting the team managers in responding to referrals and planning each shift in terms of staffing, activities and case allocation
- Understanding of risk and risk management
- Understanding safeguarding adults and children processes and legal requirements
- Understanding of safety planning and de-escalation
- Working collaboratively with clients to understand their needs and developing flexible and realistic crisis support packages/person centred plans
- Listening to clients and encouraging positive steps towards self-management of crisis and recovery
- Providing advice, information, practical and emotional support to clients
- Proactively recognising the indicators of deteriorating mental health and facilitate appropriate action, whilst liaising with relevant agencies e.g. CATT, Emergency Duty Teams, CMHTS, etc
- Maintaining accurate records, detailing interventions
- Ensuring that outcomes, outputs and impact are recorded
- Understanding CQC standards and NICE guidelines around mental health
- Create and maintain good working relationships with partner agencies
- Actively participate in training and development
- Provide guidance to support workers and volunteers
- Direct line management of team managers
- To work with service managers and assist with reporting and monitoring
Dimensions and limits of authority
- In the absence of the Service Manager be responsible and accountable for the delivery of high-quality services
- In the absence of the Service Manager act as a point of contact for stakeholders
- In the absence of the Service Manager be responsible for the overall management of the staff working in the service
Person Specification
See job description for full person specification
- Minimum of 1 year working in mental health services and with clients experiencing mental health distress and crisis
- Experience of line management within a mental health setting
- Experience of de-escalation
- Experience of managing challenging behaviour and dealing with clients with complex needs
- Evidence of continual professional development
- Understanding of the Recovery Model in mental health
- Understanding of the principles of trauma informed care
- Understanding of suicide prevention and safety planning
- Experience of managing safeguarding risks and understanding legal requirements for safeguarding adults and children
- Understanding of how to report and mitigate risks
- Understanding of the relationship between mental health and social issues and how these issues may impact on physical, mental and emotional wellbeing
- Understanding of relevant legislation and policies
- Understanding safeguarding adults and children processes and legal requirements
- Awareness of issues in mental health service provision
- A good understanding of mental health conditions
- Experience of working with vulnerable individuals
- Creative and flexible approach to working with individuals
- Ability to deal with stressful and difficult situations in a calm manner and de-escalate challenging situations
- Ability to prioritise and manage workload
- Ability to involve clients and carers in all aspects of work
- Empathy and non-judgemental approach
- Good communication skills
- Capacity to work within an agreed shift pattern
- Experience of delivering information and advice (housing, benefits, debt etc)
- Experience of non-clinical, therapeutic interventions like psychoeducation
- Good IT skills including Word, Outlook, Excel and PowerPoint, with proven ability to input and extract information and produce reports
- Understanding of different databases such as Views, Salesforce.
- Car driver with sole ownership of a vehicle and willingness to travel to locations would be desirable.
- Ability to work out of hours and on weekends
Closing Date
We reserve the right to change the closing date without notice depending on the number of responses received.
Equal Opportunities
We welcome applications from everyone, applicants with lived experience, LGBTQ+, people with a disability, or who are BAME are actively encouraged to apply. We are proud to have also been awarded Disability Confident employer status and therefore we ensure our recruitment process is inclusive and accessible to everyone.
We are an equal opportunities employer; and are proud to employ a workforce that reflects the diverse communities we serve. We welcome applications from all suitably qualified persons from all backgrounds.
Disclosure and Barring Service Check
HFEH Mind are committed to creating and fostering a culture that promotes safeguarding and the welfare of all children and adults at risk. Our safer recruitment practices support this by ensuring that there is a consistent and thorough process of obtaining, collating, analysing and evaluating information from and about candidates to ensure that all persons appointed are suitable to work with children and vulnerable adults.
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Job Purpose
This role sits within our crisis alternative service, Safe Space, which is an out of hours service providing a safe and welcoming space for people who are feeling distressed and experiencing crisis. The service operates 365 days a year from 12:00 (midday)-11:30pm across all of our boroughs.
Staff within the service will provide person-centred, practical and emotional support, face to face or via telephone on a one-to-one or group basis to individuals experiencing mental health crisis.
The objectives of the service include:
- To improve the mental wellbeing of people experiencing mental health crisis in HFEH.
- To provide support to clients accessing the service- for instance: signposting, de-escalation, planned wellbeing activities etc.
- To contribute to an improvement in individual mental wellbeing.
- To remain a source of independent support for all clients.
- To treat service users with respect, dignity and personalised support
- To raise awareness of mental health services available with the goal to improve long term mental health and reduce social isolation
- To increase self-management skills of those accessing the service
- To reduce the use of police, ambulance and statutory mental health services whilst experiencing crisis.
- To reduce the use of statutory crisis services by people experiencing mental ill health without positive outcomes for the individual.
The Role
The role of the team manager will be to support the rest of the team in delivering interventions on a one-to-one and group basis. The role will also involve triaging and assessing all clients accessing the service, signposting and delivering collaborative self-management plans with clients to improve mental wellbeing. The role will also include line management and supervision of support workers within the service. Team managers are responsible for management of their site; including report writing, audits and being the named manager for the site. This role directly supports the service managers in keeping to a high standard service.
You can download a PDF of the job description for this role at the bottom of the page.
Key Responsibilities
See attached job description for full list of responsibilities
- Providing a person centred and recovery orientated approach in all aspects of the roles and responsibilities.
- Guiding the team, responding to referrals and planning each shift in terms of staffing, activities and case allocation
- Understanding of risk and risk management
- Understanding safeguarding adults and children processes and legal requirements
- Understanding of safety planning and de-escalation
- Experience of working with challenging behaviour
- Working collaboratively with clients to understand their needs and developing flexible and realistic crisis support packages/person centred plans
- Promoting people’ rights and responsibilities
- Considering each person as an individual
- Listening to clients and encouraging positive steps towards self-management of crisis and recovery
- Providing advice, information, practical and emotional support to clients
Person Specification
See attached job description for full person specification
- Minimum of 1 year working in mental health services and with clients experiencing mental health distress and crisis
- Experience of line management within a mental health setting
- Experience of de-escalation
- Experience of managing challenging behaviour and dealing with clients with complex needs
- Evidence of continual professional development
- Understanding of the Recovery Model in mental health
- Understanding of the principles of trauma informed care
- Understanding of suicide prevention and safety planning
- Experience of managing safeguarding risks and understanding legal requirements for safeguarding adults and children
- Understanding of how to report and mitigate risks
- Understanding of the relationship between mental health and social issues and how these issues may impact on physical, mental and emotional wellbeing
- Understanding of relevant legislation and policies
- Understanding safeguarding adults and children processes and legal requirements
- A good understanding of mental health conditions
- Experience of working with vulnerable individuals
- Capacity to work within an agreed shift pattern
- Experience of delivering information and advice (housing, benefits, debt etc)
- Experience of non-clinical, therapeutic interventions like psychoeducation
- Ability to work out of hours and on weekends
Disclosure and Barring Service Check
HFEH Mind are committed to creating and fostering a culture that promotes safeguarding and the welfare of all children and adults at risk. Our safer recruitment practices support this by ensuring that there is a consistent and thorough process of obtaining, collating, analysing and evaluating information from and about candidates to ensure that all persons appointed are suitable to work with children and vulnerable adults.
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Equal Opportunities
We are an equal opportunities employer; and are proud to employ a workforce that reflects the diverse communities we serve. We welcome applications from all suitably qualified persons from all backgrounds.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
About the role
The purpose of this role is to provide crucial support to enable the life changing service we provide for women who have survived trafficking, exploitation and other forms of violence. The role will provide support to the Service Manager, line management to volunteers and high quality casework support to survivors living in our safe house accommodation. The postholder will need to demonstrate a person-centred approach to ensure the provision of an excellent aftercare service
for survivors.
The postholder will have significant experience of providing practical and emotional support to survivors. They will be able to develop, sustain, and evaluate joint work between agencies, establish good working relationships and negotiate effectively. We are looking for someone who can develop strong partnerships with other community organisations and groups, both locally within boroughs and London wide.
About Ella’s
Ella’s is a London-based organisation working with women who have survived trafficking and sexual exploitation. Our mission is to do everything we can to ensure survivors have all they need to recover and build lives that are safe and free.
Here is a summary of our main activities:
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We run three safe houses. This supported accommodation is crucial for survivors, until they are ready and able to live independently.
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We provide regular support for women and families in neighbourhoods across London, and many more further afield when they need us.
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We speak out on issues affecting the women we work with. We care deeply about survivors of trafficking and exploitation and want to see a world where these crimes are not tolerated.
Two reasons why you should join Ella’s
- You will make a difference: Ella’s is a London-based organisation working with women who have survived trafficking and sexual exploitation. Join us, and be a crucial part of ensuring survivors have all they need to recover and build lives that are safe and free.
- You will work in a great place: We are a passionate, growing organisation. Of our staff, 100% say they would recommend Ella’s as a place to work. As a team, we are strong, women-led, authentic, professional, fun and supportive of one another.
For more details and to make an application, please head to our website.
Closing date: Monday 22 April, 9.00am
Interviews: Actively recruiting, with interviews being held until beginning of May
An enhanced Disclosure and Barring Service check will be undertaken.
Due to the nature of the work, this post is for women only.
Ella’s is an equal opportunities employer. We encourage applications from all backgrounds and communities, as we believe having a diverse team adds value and positively impacts our service. We actively encourage applicants from diverse backgrounds, LGBTQ+ applicants and those with disabilities. We are committed to equality and diversity within our organisation.
Ella’s is committed to safeguarding and promoting the welfare of children and young people and vulnerable adults and expects all staff and volunteers to share this commitment. As part of this commitment, we undertake disclosure checks. Having a criminal record will not automatically exclude applicants.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Are you ready for the next step?
We are looking for a great motivator with excellent communication and organisational skills to manage and develop our new service supporting Adult Carers, Young Adult Carers and Young Carers across Lewisham to improve their health and wellbeing, and access support that meets their needs. The role is based at our office in New Ash Green and requires travel by car to Lewisham twice a week.
You’ll manage and oversee the day-to-day operation and delivery of the service, ensuring performance monitoring outcomes and KPI’s are met. You’ll develop partnerships with local stakeholders, practitioners, businesses and services to promote and embed the service, facilitating the development of Carer friendly culture.
This is an excellent opportunity to build a positive team culture and develop the local team, ensuring staff receive induction, supervision and training. You’ll manage a small caseload and support the delivery of the service’s activity package as required, including respite activities, online groups, face-to-face sessions.
Applicants should have relevant staff or project management experience in social care, health, education or the voluntary and community sector relating to working with vulnerable adults and/or children. You should have operational experience of multi-agency working, a practical understanding of barriers faced by Unpaid Carers, and an awareness of cultural differences and access to services.
This is a full-time role. The postholder must have access to their own ULEZ compliant car.
Be part of something amazing.
We offer our employees:
· Inclusive values-based environment
· Competitive remuneration package
· Workplace pension scheme
· Generous 31 days annual leave entitlement plus bank holidays
· Opportunities for hybrid working
· Benenden Health Care
· Death in Service Benefit
· Cycle to Work Scheme
· Employee Supported Volunteering scheme
· Development opportunities
· and more
Imago is committed to Safer Recruitment practices, and the post is subject to references and an enhanced Disclosure and Barring Service check.
Please either submit your CV with a short covering note or visit our website for full details.
Imago recognises that many people in our society experience discrimination or lack of opportunity for reasons that are not fair. We aim to create a culture that respects and values each other’s differences, and see these differences as an asset, as they improve our ability to meet the needs of the organisations and people we work with. We proactively seek to increase opportunities for inclusion, and celebrate diversity across our organisation and within communities.
Imago recognises its duty to safeguard and promote the welfare of the children, young people and adults at risk who access its services or with whom it comes into contact.
The client requests no contact from agencies or media sales.
Head of Wellbeing and Community Support Services
Location – Longthorpe, Peterborough PE3 6LW
Hours – 37.5 hours per week
Salary – £51kpa - £57.5Kkpa
Be there when it matters
The charity’s aim is to transform the experience of everyone facing dying and grief in the UK. They want to help build a society that enables people from all communities to access the care and support that they need.
We are currently recruiting for a Head of Wellbeing and Community Support Services to be based at a Hospice in Peterborough
The Head of Wellbeing and Community Support Service will lead a team who are responsible for helping us to provide more of the support that people need, in more accessible ways, to more communities The Wellbeing and Community Support Service team will be responsible for:
Increasing the reach of hospice support, through improved local community collaboration and co-production
Deliver a range of holistic support which is aligned to the specific needs of the individuals.
Implement local and national initiatives which support the wellbeing of staff and volunteers
Increase wellbeing community based services
About the role
Working closely with the Service Director as a member of the Senior Management Team, the Head of Wellbeing and Community Support Service will lead and promote the Wellbeing and Holistic support of staff, volunteers, service users and those close to them, as well as leading local community engagement initiatives and innovations supporting national agenda.
Through their oversight of community engagement, support for service users and families, volunteering and staff and volunteer wellbeing, they will provide strategic oversight of support provided to ensure the charity builds links with local communities to shape services and ways of working that meet the changing needs of those supported in the local community.
Through their experience in either counselling, palliative social work or psychiatry, they will also work with the local MDT to help provide guidance and advice when reviewing patient cases and referrals. They will also be available to provide support with individual crisis or complex patient management where their skills can be used for short term interventions or to identify the most appropriate support for the individual and their families where needed.
About you
You should be an accredited counsellor, social worker or psychiatry professional with experience of working in a healthcare, social care or public health related discipline, working across a multi-disciplinary team.
Additionally, you will need to demonstrate:
Significant experience working at a Senior Management level in a healthcare/social care environment to include a proven track record in the strategic development of new services.
Experience of scoping gaps in services in local areas and developing and managing support services in a community setting to fill these gaps.
Evidence of setting SMART outcomes and measuring impact against those outcomes
Demonstrable experience delivering supervision for staff and volunteers outside of normal line management.
Experience of working with a range of diverse communities, developing long term community relationships with local healthcare providers and influential members of the local community.
Knowledge and experience of safeguarding
Experience of managing teams and budgets to include volunteering services
Benefits:
Company pension scheme
27 days holiday - rising to 33 with length of service plus bank holidays
Enhanced maternity and paternity pay
Enhanced sick pay
Corporate discount with hundreds of retailers and services
Staff discount of 10% on new goods online
Structured induction programme and learning and development opportunities.
The charity aims to give all candidates the opportunity to perform at their best during the recruitment and interview process so please let us know if you require any adjustments made.
If you want more than just a job, we want you.
Join the team and be there when it matters.