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Peer Support Officer
Hours: Full-time 34.5 hours per week over 5 days
Location: Hybrid working (a minimum of 40% working in the office in Leeds)
Salary: £30,812.94 - £34,011.72
Contract: Fixed Term for 12 months (with possibility of extension)
DBS: An enhanced check will be required
About Us
At Epilepsy Action, we are inclusive, ambitious, supportive, and committed to creating a world without limits for people with epilepsy.
As we achieve the goals in our 2024 – 2030 strategy, we are excited to welcome you to our passionate, supportive and committed team.
We understand the importance of a work life balance, and that's why we have a number of ways to support our people to achieve this. By operating a flexible and supportive approach, we empower people to work in a way that suits them that also meets the need of the charity.
If you are interested in building a career you can be proud of in an inclusive and ambitious organisation, we might have the role for you!
About the Role
Join our Peer Support team and help bring people together through shared lived experience, connection, and understanding. We are dedicated to providing supportive, high-quality, and person-centred services that empower people to live well with epilepsy.
Through our 1:1 peer support service, Talk and Support groups and online events, we create safe and welcoming spaces where people living with epilepsy can connect, share experiences, and access meaningful support.
If you are passionate about making a positive impact, enjoy supporting others, and can build meaningful connections in a remote environment while communicating with empathy and professionalism, we’d love to hear from you. We have an exciting opportunity for you to join our team as a Peer Support Officer.
At Epilepsy Action we recognise the power of collaboration and teamwork, so our team members with hybrid contracts can expect to work a minimum of 40% at our office in Leeds. On average this is 2 days a week, normally on Mondays and Thursdays, for full-time employees. The expectation to collaborate face-to-face is driven in part by your role and the activities you need to do which may vary from time to time, so you will need to work in a flexible way to help us create a world without limits for people with epilepsy
Your Role
As a Peer Support Officer, you will play a key role within our Services team, helping to deliver compassionate, high-quality peer support for people living with epilepsy across the UK.
In this varied and rewarding role, you will:
- Empower volunteers – providing remote support and supervision to a dedicated team of volunteers and Independent Group Leaders, ensuring they feel confident, valued, and equipped in their roles.
- Facilitate support sessions – Support the delivery of virtual groups and online events. Creating safe, welcoming, and nurturing environments where people can share experiences and engage in meaningful discussions.
- Support growth and development – contribute to the development of our peer support services and help expand the reach and impact of our services.
- Deliver meaningful support – work directly with service users to ensure everyone accessing our services feels heard, connected, and supported throughout their journey with epilepsy.
This is an exciting opportunity for someone who is passionate about community support, volunteer engagement, and making a positive difference in people’s lives.
What You Bring
This is an exciting opportunity for an enthusiastic individual to be involved at the heart of service delivery. We are looking for someone who is:
- A proactive problem solver with strong organisational and decision-making skills
- Passionate about supporting and working collaboratively with volunteers
- An excellent communicator with strong interpersonal skills
- A flexible and supportive team player, willing to work regular evenings as part of the role
- Able to demonstrate genuine care for others and a strong commitment to delivering high-quality support services
We are looking for someone who has:
- Experience of working with and supporting volunteers , ideally in a remote setting
- The ability to facilitate online peer support groups and events confidently and effectively
- Excellent interpersonal skills, with the ability to engage and work positively with people from a wide range of backgrounds
- The ability to adapt, prioritise, and thrive in a busy working environment
- A professional and reliable approach to work, demonstrating honesty, conscientiousness, and self-motivation
- A hardworking, caring, and driven attitude, with a genuine commitment to supporting others
Interested?
If you are interested in what you have read so far, you can submit your application via our online portal. Click apply and you will be redirected there.
Being an Inclusive Organisation
We want everyone in our community regardless of their backgrounds, identities, abilities, or circumstances, to feel valued and respected to participate fully. We know that inclusivity isn’t about numbers; it’s about embracing diversity and ensuring that everyone's voice is heard, needs are met, and contributions are acknowledged.
We recognise that each person’s experiences shape how they think and having diverse representation across the organisation is fundamental to achieving our ambitions.
Despite this, we are not as diverse as we would like and we actively encourage applications from people from all backgrounds and cultures, particularly those from ethnic minority backgrounds who are currently under-represented.
We are also proud to be a Disability Confident Leader. This means we encourage applications from disabled people, and we are committed to interviewing disabled applicants who demonstrate through their application that they meet the essential criteria in the person specification. We want to support you to perform your best so if you require any reasonable adjustments, please let us know.
Closing Date: Monday 22nd June 2026 @ 9am
Informal Chat: Week commencing 29th June 2026
Interviews: 6th & 7th July 2026
Recruitment process: We believe that having an informal chat before the formal interview process allows us and you to have an open and honest conversation about the role, our organisation culture and what attracted you to apply. This is why as part of this process we will be inviting people to a 30 minute online chat with a member of our team before inviting shortlisted candidates to formal interview.
The recruitment process will include a panel interview and a presentation task.
Registered Charity 
51 - 100
Thank you!
You will support the delivery of the People & Culture plan, ensuring the organisation has the capability, culture and capacity to achieve its strategic objectives.
You will act as a trusted partner to SMT, translating organisational priorities into people solutions and driving a high-performance, values-led culture.
Based: Hybrid (ideally 2 days in office) The Grange, Saunderton, Princes Risborough.
Contract: Fixed term until 31 December 2026.
Hours: Full-time, 35 hours per week (part-time applications considered, min. 3 days per week).
Key Activities
- Lead, coach and develop the People team, line managing the People Business Partner and People Operations Manager, to deliver quality people services across the employee lifecycle
- Lead workforce planning aligned to organisational strategy and service delivery needs
- Provide expert HR advice and guidance on complex ER, risk and organisational change
- Oversee recruitment strategy and employer brand
- Ensure compliance with employment law, safeguarding and regulatory requirements
- Use people data and insights to inform decision-making and drive continuous improvement
- Develop organisational approach to pay progression and employee benefits
- Lead on the development of a new EDI strategy
Customer and Service Delivery Expectations
- Leading and developing the People Experience function (made up of People Business Partnering and People Operations teams) to be high performing
- Timely, pragmatic and risk-aware HR advice
- High-quality, consistent and fair people processes
- Clear, simple and accessible guidance for managers
- Regular data reporting and people analytics support evidence-based recommendations aligned to organisational priorities
- Proactive rather than reactive support
- Compliance maintained with minimal risk exposure
- Positive feedback from SMT and other stakeholders on quality and impact of People team effectiveness
Key Deliverables
- People services and initiatives foster an inclusive, positive and high-performance culture in line with organisational values, and are delivered on time and within resource
- Improved employee engagement scores, measurable progress and clear action plan delivery
- Workforce plans aligned to service delivery needs and budget
- Achievement Development Review process is embedded with high completion rates and quality outcomes
- EDI strategy and policy developed, with implementation plan
- Pay progression framework and updated benefits package
Benefits
- Employee Assistance Programme.
- Death in Service Payment.
- Annual leave enhancements recognising long service
- Day off for your birthday
- Defined contribution group personal pension plan
- Enhanced sick pay
- Enhanced maternity, paternity and adoption pay
- Eye care
- Hearing tests
- Learning and Development opportunities
- Discounts on merchandise at Hearing Dog gift shops
- Pet Dog Policy
Closing date: 9th June 2026.
National charity Hearing Dogs for Deaf People trains dogs to transform the lives of deaf people and provides hearing loss services – because nobody with hearing loss should feel alone.
Thank you!
Moving Medicine Patients Project Coordinator - Job Description
Office and home based - Hybrid Working
With occasional travel for meetings, events or project delivery across the UK
Role Purpose
The Moving Medicine Patients Project Coordinator will support the delivery and coordination of nationally significant, cross-sector programmes aimed at reducing barriers to physical activity for people living with long-term health conditions.
The role works across major national projects, including the Sport England-funded Moving Together project and the FSEM and Nuffield Health partnership project focused on person-centred care pathways.
The postholder will coordinate project activity across health, physical activity, policy, academic and community sectors, supporting stakeholder engagement, governance, communications, events, evaluation and delivery.
This is a fast-paced, multi-partner role requiring organisation, initiative and the ability to maintain momentum across complex workstreams, contributing to wider systems-change efforts to improve access to physical activity and reduce inequalities.
Duties
· Coordinate day-to-day project activities across multiple projects and partners
· Schedule and manage meetings, events and stakeholder engagement activity
· Prepare agendas, take minutes and track actions from governance meetings
· Maintain project documentation including plans, trackers and reports
· Support communications outputs such as newsletters, briefings and stakeholder updates
· Assist with delivery of workshops, webinars and engagement sessions
· Liaise with partners, suppliers and stakeholders to ensure smooth delivery
· Support financial processes including invoice tracking and budget monitoring
· Contribute to evaluation activity, including data collection and feedback processes
Responsibilities
Project Coordination & Delivery
- Support planning and delivery of project activity across multiple national workstreams
- Maintain project plans, timelines, trackers and delivery actions
- Monitor progress and escalate risks, delays or issues
Stakeholder Engagement & Partnership Working
- Act as a key liaison between internal teams and external stakeholders
- Build and maintain effective relationships across sectors
- Support inclusive engagement with diverse communities and stakeholders
Events & Engagement
- Coordinate meetings, workshops, webinars and stakeholder events
- Support logistics, communications and follow-up actions
Communications & Resources
- Assist with internal and external communications, including updates and materials
- Support development and dissemination of project resources
Evaluation & Reporting
- Support data collection, evaluation and reporting processes
- Contribute to reports, presentations and documentation
Governance & Administration
- Provide secretariat support to governance groups and working groups
- Support financial administration and operational processes
Accountabilities
- Accurate and timely coordination of project activities and deliverables
- Maintaining up-to-date project plans, records and documentation
- Effective communication and coordination across stakeholders and partners
- Delivery of high-quality administrative, governance and event support
- Proactive identification and escalation of risks, issues or delays
- Contribution to project reporting, evaluation and continuous improvement
- Supporting inclusive and equitable project delivery
Job Attributes / Skills / Requirements
Essential
- Strong organisational skills with the ability to manage multiple priorities and deadlines
- Excellent written and verbal communication skills
- Confident stakeholder engagement and relationship management across multiple partners
- Experience coordinating projects, programmes or partnerships
- Ability to work independently, proactively and as part of a team
- Experience supporting meetings, events, workshops or webinars
- Strong administrative and operational coordination skills
- High attention to detail with effective problem-solving ability
- Confident using Microsoft Office and cloud-based systems
Desirable
- Experience working in health, physical activity, public, charity or education sectors
- Experience working with clinicians, academics, policy stakeholders or people with lived experience
- Familiarity with UK healthcare systems, physical activity sector, or health inequalities
- Experience supporting communications, content development or resource creation
- Experience supporting evaluation, reporting or data collection processes
- Experience working across complex partnerships or systems-change programmes
- Experience using project management tools or financial systems (e.g. Xero)
Personal Attributes
- Highly organised and dependable
- Collaborative and relationship-focused
- Proactive and solutions-oriented
- Comfortable working within complexity and ambiguity
- Able to balance competing priorities calmly and effectively
- Passionate about reducing inequalities and improving access to physical activity and health
Qualifications
Essential
Educated to HND level or degree (or equivalent professional experience) in public health, sport, project management, healthcare, communications or a related field.
The client requests no contact from agencies or media sales.