Database administrator jobs

At Mission Without Borders UK, we are committed to delivering exceptional supporter experiences. We’re looking for a Supporter Services Administrator to play a key role in making every supporter feel valued, appreciated, and connected to our mission.

In this role, you’ll ensure the smooth and accurate processing of donations, maintain clear and friendly communication, and resolve queries promptly and effectively. Your work will help build lasting relationships with our supporters and ensure they feel connected to our mission.

You’ll be the person who makes sure every donation, whether it comes through a form, an online platform, or other channels, is processed with care and precision. You’ll also help us stay fully compliant with HMRC Gift Aid regulations and BACS Direct Debit standards, so supporters can give with confidence.

You will also serve our London based team by equipping team members to work effectively and helping build a fun, collaborative and productive culture.

We are seeking someone who brings:

• Hands-on experience processing offline and online donations across multiple channels
• Strong knowledge of Gift Aid regulations and Direct Debit compliance
• Exceptional attention to detail and problem-solving skills to keep things running smoothly
• Great communication and collaboration skills with colleagues across the organisation
• Experience using Salesforce or supporter databases to manage and track supporter interactions
• Exceptional customer service skills and experience

What we offer

• 30 days holiday, plus bank holidays
• Flexible working
• Employee Assistance Programme
• Pension scheme
• Chance to be part of a positive team who deliver transformation for vulnerable children, families and communities

You’ll thrive in this role if you’re a natural collaborator who enjoys working as part of a team, loves solving challenges, and is driven by a desire to make a difference.

Mission Without Borders (MWB) is an international Christian charity working in Eastern Europe.  We operate in eighteen countries across the world with fundraising offices in twelve and field offices in Albania, Bosnia- Herzegovina, Bulgaria, Moldova, Romania, and the Ukraine. We seek to bring practical and spiritual support, enabling and encouraging people to lift themselves out of poverty, and always sharing the hope that is found in Jesus Christ.
 

Role purpose
Southampton Hospitals Charity is looking for an organised and motivated Supporter Care Assistant to join our team. We are committed to excellent stewardship, so every supporter feels valued and confident that their gift is making a difference.
As the first point of contact for many of our donors, you will play an important part in delivering a consistently high standard of customer service.
In this role, you will look after our supporter care inbox, responding to a wide range of enquiries, from questions about donations to more sensitive concerns, with empathy, care and efficiency. You will also help to process incoming post, making sure donors receive the right thanks and acknowledgement for their support.
Working across our different income streams, you will help us deliver thoughtful, well-planned stewardship. You will use our CRM, to keep records accurate, up to date and compliant, ensuring preferences are recorded and that every supporter is looked after appropriately.
You will bring strong attention to detail, a willingness to learn, and experience of providing excellent customer support. If you are passionate about fundraising and the impact a charity can make, we would love to hear from you. This role is an important part of delivering our ambitious strategy to grow our income, reach and impact.

Main Responsibilities

Supporter care and administration

• Manage the supporter care inbox, responding to enquiries, feedback and complaints in a timely, professional and compassionate way.
• Process donations and supporter information accurately, following agreed procedures and ensuring acknowledgements are issued promptly.
• Maintain high-quality supporter records on the CRM, capturing key details and preferences and ensuring data is accurate and up to date.
• Support stewardship activity by preparing and sending thank-you communications and helping to deliver supporter journeys across in memory and legacy income streams.
• Process and thank donations received via post, sign posting to colleagues using our CRM when appropriate.
• Lead on the processing and thanking of campaign income as a result of our fundraising appeals and campaigns.
• Work closely with colleagues to resolve queries and continuously improve the supporter experience, identifying themes and suggesting practical improvements.

Supporter communications and relationship building

• Provide friendly, clear and consistent communication with supporters by email, telephone and post.
• Handle sensitive conversations with care, including bereavement-related enquiries and in-memory giving, signposting to colleagues where needed.
• Supporting the IMO and Legacy Manager to identify and fulfil key touch points in the supporters’ journey to enable donations and assist in providing communications as the need arises.

Teamwork and collaboration

• Work closely with colleagues across the charity to share information, resolve queries and ensure supporters receive a joined-up experience.
• Contribute to a positive, supportive team culture by being approachable, dependable and willing to help where needed.

Supporter care compliance

• Support the accurate input and maintenance of supporter data, ensuring records are updated promptly and consistently.
• Follow data protection and fundraising compliance requirements, including recording consent and communication preferences.

Person Specification

Knowledge and experience

• Experience in a customer service or supporter care role, responding to a range of enquiries with professionalism and empathy.
• Experience of processing and recording information accurately, following agreed procedures and meeting deadlines.
• A strong understanding of what excellent stewardship looks like, with a focus on supporter satisfaction and retention.
• Confidence using IT systems, including Outlook, Word and Excel, and experience of working with a CRM or database (or the willingness to learn).
• An awareness of data protection and confidentiality, and the importance of recording consent and preferences accurately.

Skills, abilities, and behaviours

• A friendly, approachable communication style, with strong written and verbal skills.
• Confidence handling a variety of conversations, including sensitive or emotional enquiries, while staying calm and professional.
• Strong attention to detail and a commitment to getting things right first time.
• Able to prioritise and organise a busy workload, adapting to changing demands.
• Comfortable working independently, while also enjoying being part of a supportive team.
• A positive, solutions-focused approach and a genuine desire to help supporters have the best possible experience.

It’s an exciting time to join War Child. We are sector-leading in our heritage, connections and relationships across music, gaming and events, with an incredible network of supporters ready to champion our work. Backed by a talented and ambitious team, we deliver bold, creative fundraising that inspires people to take action for children affected by conflict.

This is a fantastic opportunity for a motivated and relationship-driven partnerships professional with a passion for gaming to join our Gaming team at a pivotal moment of growth. You will help grow income and impact through gaming, building relationships with developers, publishers, platforms, creators and gaming communities to deliver creative and effective fundraising partnerships.

As Gaming Partnerships Executive, you will manage and grow a portfolio of existing gaming partners, identifying opportunities to deepen engagement and maximise their involvement in War Child campaigns. You will also support new business development, helping to build a strong pipeline of prospective partners and contributing to outreach, pitching and securing new collaborations.

Working closely with the Gaming Lead and wider Philanthropy and Partnerships department, you will help shape and deliver innovative campaigns at the intersection of gaming, streaming and digital fundraising. This includes supporting key partnerships such as Jingle Jam and contributing to campaign planning and delivery across the gaming calendar.

You will act as a visible ambassador for War Child within the gaming industry, attending events, building new connections and raising the profile of our work to unlock new opportunities for collaboration and income generation.

As part of our growing Philanthropy and Partnerships department, you will work closely with colleagues across Partnerships, Communications and Digital Marketing to develop strong pitches, proposals and activations that deliver real impact for children affected by war.

The team regularly comes together in our London office for collaboration, meetings and relationship-building, and the successful candidate will be expected to attend these in person where appropriate.

If you share our values and believe that children’s lives should not be torn apart by war, we want to hear from you.

Your role

The Gaming Partnerships Executive will work closely with the Gaming Lead to grow the team’s income sustainably by focusing primarily on business development and managing a portfolio of gaming relationships. You will seek out and build new relationships with developers, games publishers, platforms and gaming communities to contribute to the pipeline of new gaming partnerships and opportunities for War Child. You will also manage a portfolio of gaming relationships that will be called on to join our campaigns and activations throughout the year. As a key member of War Child’s award-winning Gaming team, you will have a direct impact on the lives of children who have been affected by conflict.

Your responsibilities

• Manage and grow a portfolio of gaming sector relationships, developing long-term engagement plans and identifying opportunities in support of our campaigns to increase strategic and income value..
• Support the delivery of our strategic partnership with Jingle Jam, as directed by the Gaming Partnerships Manager.
• With the Gaming Lead, build a pipeline of prospective gaming partners inclusive of developers, publishers, creators, platforms and the wider gaming community to support the sustainable growth of the Gaming Team.
• Personally lead on researching, approaching and securing new gaming partners, working towards your own new business target annually.
• Contribute to the development of pitches, proposals, cultivation plans and presentations to potential gaming partners
• Work collaboratively with the Gaming Team on developing and implementing the campaigns calendar.
• Build strong relationships with other teams in War Child (Partnerships, Communications, Digital Marketing), representing the Gaming Team where appropriate in working groups to enable smooth delivery of propositions, pitches, activations and campaigns.
• Act as a War Child Ambassador in the gaming industry, attending events and conferences to raise the profile of War Child and make new connections to support business development.
• Support the marketing and promotion of all gaming activations to maximise audience engagement.
• Contribute to team-wide income forecasting and annual planning processes.
• Use all tools available to ensure compliance and our ethical fundraising policy are adhered to, this includes partnership agreements, due diligence processes, CRM database management as well as GDPR and fundraising regulations.
• Contribute to creating a culture committed to the safeguarding of children and adults and compliant to War Child’s Safeguarding and PSEAH (Protection from Sexual Exploitation, Abuse & Harassment) Policies.
• We are committed to building an inclusive and equitable workplace. All staff are expected to actively contribute to this by embedding principles of diversity, equity, inclusion, and belonging into their day-to-day work, decision-making, and interactions with colleagues, partners, and supporters.

These duties provide a framework for the role and should not be regarded as a definitive list. Other reasonable duties may be required consistent with the grade of the role.

 You are

•  Knowledgeable about gaming or have worked in the sector and can demonstrate understanding of how to harness gaming communities and the industry more widely for fundraising purposes.
•  Familiar with digital marketing and gaming platforms & services, e.g. Steam, Twitch, YouTube, Discord and Tiltify.
•  Awareness of  creator-led fundraising and community-driven campaigns and wider gaming culture.
• Able to demonstrate success in achieving financial targets through partnership management, account management, business development or sales activity, including identifying and developing new opportunities.
• An excellent communicator, confident in building and managing relationships with external and internal stakeholders with the ability to influence and negotiate.
• Able to use audience insight, engagement data or campaign performance metrics to inform partnership activity and decision-making.
• Creative and innovative thinker with the ability to develop new commercial ideas and translate into proposals that achieve results
• Proactive with a growth mindset, capable of managing and prioritising your own workload to ensure new business targets are met.
• Comfortable working in a fast-paced and evolving environment, with the ability to respond proactively to new opportunities.
• Able to demonstrate success in contributing to projects or teamwork
• Able to maintain accurate records with the help of a Client Record Management system. Salesforce experience a plus
• Awareness of fundraising compliance, due diligence and partnership contracting processes

Job description

Contract: 6-month fixed term

Salary: £34K

Location: Oxford, office based or hybrid

Responsible to: Hannah Worker, Regional Programme Manager, Oxon-Bucks Region.

Background

Freshwater Habitats Trust (FHT) is the UK’s leading conservation charity concerned with the protection of freshwater habitats. We are a friendly, evidence-based organisation that works to protect UK and European freshwater wildlife through practical and innovative nature conservation projects. Our organisation is well respected nationally and internationally, and we work with a network of statutory, NGO and private partners both in the UK and the rest of Europe. Freshwater Habitats Trust was originally founded in 1988 (as Pond Conservation) and has a substantial track-record of originating new ideas through research in freshwater biodiversity conservation to inform and drive our practical conservation and policy work.

FHT has a central office in Oxford, and regional hubs in the north of England and the New Forest and out-posted staff in Cornwall and Wales. We run a range of practical projects throughout the Midlands and work with partners on research and policy projects throughout the UK and internationally. Since 2017 we have seconded staff to the Newt Conservation Partnership (NCP), a new community-benefit society established by NatureSpace, Amphibian and Reptile Conservation (ARC) and FHT, to create and manage habitats for the NatureSpace District Licensing scheme for great crested newts.

Oxfordshire and Buckinghamshire are key areas for Freshwater Habitats Trust’s work. Building on the Trust’s historic work in the county and starting in 2021, Oxfordshire was the first region where we began the implementation of the organisation’s new strategic approach to freshwater conservation, the Freshwater Network. The Freshwater Network is the network of high quality freshwater and wetland habitats, and terrestrial habitats generating clean water across the landscape, that together support our most important freshwater wildlife.

Role

This is a strategically important role within the organisation, offering substantial responsibility and an opportunity for the successful candidate to play a leading role in delivering one of the UK's most ambitious freshwater restoration programmes.

The role will primarily focus on the Ock and Thame Farmers: Floodplains and Freshwaters Project, Ock and Thame Farmers: Freshwaters and Floodplain Restoration, one of Defra's pilot Landscape Recovery projects. Having recently completed its two-year development phase, the project is now entering a critical stage of assurance and negotiations with Defra ahead of implementation.

Key areas of work will include ongoing engagement with land managers, supporting informed decision-making and participation, supporting the establishment of governance and legal structures required for delivery, developing agreements and ecosystem service contracts, undertaking land assessments, and refining habitat designs where required. The project currently involves more than 80 land managers across approximately 7,100 hectares of land in Oxfordshire and Buckinghamshire.

In addition to the Landscape Recovery project, the role will involve managing a portfolio of smaller projects across the region. This will include supporting staff delivering catchment monitoring programmes and helping to develop a pipeline of habitat creation and Natural Flood Management opportunities.

You will be responsible for the day-to-day management and coordination of project delivery, working closely with the Programme Manager, Finance Manager, Senior Management Team, project partners, consultants, contractors, and participating land managers.

Key responsibilities

Project management:

· Responsible for work planning, defining tasks and allocating resources.

· Resource, manage and support the project team.

· Responsible for the projects’ budgeting and financial management including: (i) regular reporting to the Project Director and Regional Programme Manager; and (ii) implementation of all financial processes for the projects including regular claiming and reporting funder.

· Responsible for all contract and logistics management

· Responsible for ensuring health and safety procedures are followed, implemented and reported on.

· Track and monitor project progress.

· Present to stakeholders, as required.

· Implement and manage change when necessary to meet project outputs.

· Update all internal management information data systems

Project communications:

· Working with the Freshwater Habitats Trust Communications Team to deliver the communication plans for the projects.

Project development:

· Working with other members of Freshwater Habitats Trust staff and landowner networks to develop future projects to continue our work on the Freshwater Network in the region.

In the longer term there will be opportunities to influence the development of the Freshwater Network concept as it builds and develops in Oxfordshire, Buckinghamshire and adjacent counties.

Additional general responsibilities for the post holder

· Help to build a positive relationship between Freshwater Habitats Trust and its partners.

· Understand and follow Freshwater Habitats Trust’s internal procedures including Health and Safety, information management systems, site protocols etc.

· Work closely and constructively with your manager and colleagues in all areas of your responsibility.

· Undertake other duties as the Senior Management Team may from time to time require.

Knowledge and experience

· Degree or equivalent in a relevant subject (at least a 2:1)

· Full current driving licence

· Proven project and budget management skills

· Proven experience of managing multi-partner projects in the field of practical habitat creation and management, including on the ground delivery to deliver practical conservation outcomes

· Experience of staff management

· Good knowledge of restoration ecology for both freshwater and wetland habitats

· Experience of contractor management

· Knowledge of land management stakeholders and policy

· Computer literate: Word and Excel are essential, GIS is desirable

· Proven ability to communicate effectively with a range of stakeholders, including landowners and the public

· General interest in wildlife

Personal qualities

· Ability to manage workload and competing priorities effectively and meet internal deadlines through effective forward planning

· Good verbal and written communication skills

· Good interpersonal skills - approachable, professional and courteous

· Attention to detail and able to deliver on time

· Ability to work independently and as part of a team

What we have to offer

At Freshwater Habitats Trust we value employees' unique views and encourage them to develop their interests. We also offer the following benefits:

• Flexible working

• 35-hour week

• 25 days of annual leave plus bank holidays

• Pension with 6% employer contribution

• Mobile phone allowance

• Free eye tests

• Free Employee Assistance Program

• Mileage pay

Please note that the closing date for this vacancy may be brought forward if a strong applicant is identified, so early applications are encouraged.  

As Individual Giving Officer, you will plan and deliver compelling campaigns to engage with and drive action from existing supporters. 

You will work on a range of products in this crucial income stream including regular giving, cash appeals and lottery. 

This is an exciting time for the Individual Giving team and as a vital member of our team, you’ll work to maximise the return on investment made by Maggie’s in this area and achieve significant growth in revenue income - ultimately to bring Maggie’s cancer care to everyone who needs us.

Please see the attached job description for further details.

We are seeking a Supporter Services Administrator to join World Horse Welfare's Fundraising Supporter Services team based at our Head Office in Snetterton, Norfolk on a 12 month fixed-term basis, working 40 hours per week Monday to Friday 8.30am to 5pm.

This role is key in providing excellent customer service to the charity’s supporters, processing all charity income efficiently, and maintaining the supporter database to the highest standards.

KEY RESPONSIBILITIES

Supporter Care & Communication

• Provide high‑quality customer care across all channels, including telephone orders, donations, membership and general enquiries.

• Answer all supporter queries professionally and within agreed timeframes.

• Ensure supporters receive the correct communications in response to their donations.

• Produce timely and accurate thank‑you letters.

Income Processing & Administration

• Browse, create, amend and allocate payments to supporter records using data processing systems.

• Reconcile income with daily income sheets.

• Allocate income and produce daily income reports.

• Take Direct Debits over the telephone in line with DD Scheme legal requirements.

• Administer all charity income paid by Direct Debit.

• Process payments received from third‑party agencies (e.g., JustGiving).

Database & Record Management

• Create and maintain accurate supporter records on the charity’s CRM system.

• Liaise across the charity to ensure all agreed stakeholders are administered effectively and efficiently.

Fundraising Support

• Assist the fundraising team with administration and fulfilment of supporter products, including merchandise sales and the individual giving programme.

General Administration

• Sort and open Head Office post in line with service level agreements and standard operating procedures.

• Undertake other tasks as directed by the Senior Supporter Services Officer.

Health & Safety Responsibilities

• Comply with World Horse Welfare policies to ensure risks in the working environment are minimised.

• Raise any health and safety concerns with your Line Manager or the charity’s Health & Safety Advisor.

PERSON SPECIFICATION

Experience & Knowledge
Essential:

• Experience in data entry and administration.

• Proven customer service experience, including handling enquiries and resolving issues.

• Good understanding of database functionality.

• Computer literate with working knowledge of Microsoft Office (Word, Excel, Outlook).

Desirable:

• Working knowledge of mail‑order systems.

• Telephone sales experience.

• Experience using a charity fundraising CRM system.

Skills & Abilities
Essential:

• Strong telephone manner with a professional, approachable communication style.

• Highly proficient keyboard skills with strong accuracy.

• High attention to detail with a focus on accuracy and quality.

• Excellent verbal and written communication skills.

• Confident communicating with people at all levels.

• Effective at prioritising workload and managing multiple tasks.

• Flexible and adaptable approach to work.

• Ability to work both independently and as part of a team.

• Able to work well under pressure and consistently meet deadlines.

Desirable:

• Understanding of the function of a fundraising database.

Apply today

Please provide a CV and a covering letter explaining your relevant experience and why you’re interested in this role.

Closing date: Sunday 14th June 2026

You’ll carry out key administrative tasks, growing the support and development function of the Charity. This is an exciting opportunity to help Cambridge City Foodbank realise its vision of ending the need for foodbanks, through an ambitious strategy operating through networks of affordable food clubs, foodbank welcome centres, holistic support projects, and campaigning to change current systems which contribute to food insecurity.

Your tasks will include stewardship communications with individual donors and creating assets for community supporters to generate food and financial resources. You will assist the securing of income from grant giving trusts and foundations, and will undertake key executive assistant duties on behalf of the Development Director and CEO.

Main Duties:

● Develop strong individual donor relations through regular stewardship communications and powerful fundraising appeals, alongside establishing the associated data and systems;

● Create community development assets, which enables community groups to engage with and provide resources for the Charity, such as for charitable fundraising / food donation events.

● Together with the Development Director and CEO, secure income from, and maintain relations with grant giving trusts and foundations.

● Together with the Development Director and CEO, develop a team of volunteers who can support the work of the Charity’s development function.

● Support the Development Director and CEO, in their communication with supporters and corporate partners, to build good relations, gain and maintain corporate partner support.

● Liaise with colleagues across the Trussell Trust network; sharing best practice and participating in learning opportunities, to further the work of Cambridge City Foodbank.

● Other administrative activities may be requested from time to time by the CEO and Development Director, consistent with the needs of the Charity and role of Executive Assistant.

Personal Specification:

Technical skills and minimum knowledge:

● Strong administrative experience, highly organised, and able to effectively juggle multiple administrative tasks at the same time!

● Competent in the use of Zoom/Teams and MS Office software. Training will be provided to upskill in the use of Canva, Mailchimp, donor databases and social media (such as LinkedIn and Instagram).

● Excellent written and verbal communication and relationship management skills, you will inspire and motivate existing and prospective supporters, providing excellent stewardship and crafting compelling donor updates, applications and appeals.

NB. Experience of charitable fundraising is not essential when demonstrating the strong transferable skills above. Training will be provided.

Behaviours and competencies:

● Friendly, trustworthy and able to maintain confidentiality.

● Able to demonstrate empathy for people from disadvantaged, marginalised or socially-excluded backgrounds.

● Be committed to the vision, respect the ethos and uphold the values of Cambridge City Foodbank and Trussell Trust.

Our Vision, Ethos & Values:

Our Vision is to end the need for UK food banks. Each day we meet the need for emergency and affordable food, and tackle the causes of poverty, by harnessing the power of the community. We are an independent local charity and member of the Trussell Trust network.

We value dignity, justice, compassion, community and impact, in all that we do. We serve local people regardless of background, inspired by our Christian ethos and values.

As part of our commitment to inclusion, diversity and equity actively encourage applications from under-represented groups such as returning parents or carers who are re-entering work after a career break, people who are LGBT+, from Black, Asian and Minority Ethnic (BAME) backgrounds, with a disability, impairment, learning difference or long-term condition, with caring responsibilities, from different nations and regions and those with a lived experience of poverty as well as any other under-represented group in our workforce. We are committed to ensuring the safety and protection of our employees from all forms of harm.

In 2026: our team of over 200 volunteers, will provide 250,000 meals to people across Cambridge through our network of Foodbank Welcome Centres and Fairbite Food Clubs.

This role combines Legacy marketing and administration, offering an excellent opportunity for someone with early-career fundraising or marketing experience to develop skills in both areas. We're seeking a proactive, organised individual with an understanding of marketing, strong administrative abilities, and the confidence to work with internal stakeholders, external suppliers, and Legacy supporters. Attention to detail, discretion, and a commitment to continuous improvement are essential. As part of a high-performing fundraising team, you'll contribute to the growth of a key income stream for MSF UK, which raised over £100 million last year and has ambitious plans for further expansion. The role offers strong support through experienced managers, specialist colleagues, and a network of peer officers.

Hours: 37.5 hours per week, Mon-Fri

Duration: Permanent

Location: London - hybrid, 2 days per week in office (including Wednesdays)

Salary: £36,437.07 to £44,534.19 per annum | Salary is offered in line with our pay framework and typically starts at the entry point of the band. Salary increases are considered annually and are subject to our appraisal and performance review process.

Job Purpose:

This is an important role in MSF UK’s growing Legacy Fundraising team, requiring diverse skills, knowledge and behaviours including understanding of marketing techniques as well as experience in managing process-led business administration tasks.

The successful candidate will work alongside the Legacy team to help deliver MSF UK’s Legacy strategy and support the growth of one of the charity’s largest income streams. You will be an integral part of a high-performing fundraising team at an international humanitarian cause during an exciting period of growth, with opportunities to broaden your experience in both Legacy marketing and administration.

Working closely with internal stakeholders and external partners, this role has a dual focus in supporting on Legacy marketing activity and also ensuring an effective and organised Legacy administration for the organisation. You will be communicating with supporters who are interested in leaving gifts in their wills, or are executors of estates where MSF is a beneficiary. Providing an excellent quality and accuracy of support and information by email, telephone and post is therefore essential. You will also be assisting in the delivery of marketing campaigns to recruit new legacy supporters, supporting on campaign reporting and analysis, and contributing to an excellent ongoing experience for those who have already committed to leaving a gift in their will.

Knowledge, Skills and Experience:

• Significant experience working in office environment with strong administration and time management skills with an ability to manage a varied and busy workload effectively.
• Proven ability to maintain accuracy, combined with meticulous attention to detail.
• Excellent communication skills to build and manage key relationships and choose appropriate communication channels.
• Proactive approach to providing support across multiple areas, within a fast-paced team, exercising good judgement and using own initiative.
• A systematic and organised approach with a proven ability to follow things through and meet targets in line with processes/ schedules and deadlines.
• Ability to work with various stakeholders and multiple teams with different levels of experience in order to deliver objectives.
• Experience in relationship management and liaising with wider teams/external suppliers. 
• Responsible attitude to dealing with sensitive and confidential information. Some experience of dealing with confidential and sensitive conversations with customers, donors, stakeholders is desirable.
• Flexibility to take on other related tasks combined with a willingness to learn and develop.
• A naturally curious mindset, with proven ability to look for insights and identify opportunities to drive continuous improvement.
• Excellent fluency in written and spoken English. 
• Experience in Fundraising or Marketing is desirable.
• Experience of Microsoft Dynamics or other CRM databases is desirable.
• Some experience of Legacies and/or First Class CRM is desirable.
• Experience of working for an International Development / Humanitarian Charity or Organisation is desirable.
• •Experience in the practical use of personal IT equipment and Microsoft Office 365 suite. The ability to effectively collaborate and communicate within a hybrid working environment utilising Teams, SharePoint, One Drive and Yammer.
• Commitment to the aims and values of Médecins Sans Frontières.

Right to work in the UK - Candidates must have the right to work in the UK. Employment sponsorship will NOT be offered by MSF UK for this role.

HOW TO APPLY:

Please apply on our website by submitting a copy of your CV together with a supporting statement by the closing date:

Monday, 22 June 2026, 12pm (BST)

Incomplete applications will not be considered.

We encourage early applications as we reserve the right to close applications before the advertised closing date, or if a suitable candidate is found.

We look forward to receiving your application!

Team: Supporter Servies

Location: Haywards Heath (Hybrid working, approx. 1 day per week office based however flexibility is possible)

Work pattern: 35 hours per week

Salary: Up to £33,994.86 per annum

Contract: Fixed term for 12 months

We are the UK’s largest cat welfare charity. All over the country, our passionate employees, volunteers and supporters are using their kindness and expertise to make life better for millions of cats and the people who care for them.

Will you join us and make life better for cats?

Responsibilities of our Income Processing Team Leader

• To lead the team of Supporter Services Advisors, who are responsible for managing fundraising income processing, the efficient coding and allocation of fundraising income, and the accurate creation and maintenance of supporter records.
• This role will liaise with colleagues across the organisation to understand and develop governing principles of fundraising processing and administration of donations, to help deliver the best possible service to a wide range of customers, including supporters, staff and volunteers.

About the Supporter Services team:

• The Supporter Services team is part of the Cats Protection Marketing & Income Generation directorate.
• We answer queries from supporters about memberships, sponsorships, lotteries, raffles and donations. We also record and update the contact preferences of our supporters to ensure we only send communications which are wanted.
• We currently have a team of 11

What we’re looking for in our Income Processing Team Leader:

• Demonstrable experience of line managing staff including setting objectives, managing performance, conduct, staff development, induction and training in line with organisational policies
• Experience of working in an income processing role, preferably within a fundraising environment
• Experience of developing, monitoring and maintaining recording systems and procedures
• IT literate – proficient with Word, Excel, Outlook and CRM databases (preferably Care or similar)
• Knowledge of fundraising activities

What we can offer you:

• range of health benefits
• 26 days’ annual leave plus bank holidays, increasing with length of service
• Salary Finance, which empowers you to take control of your financial wellbeing
• and much more, which you can learn about 

Interested? Here’s how to apply:

Application closing date: 14th June 2026

Virtual interview date: 22nd June 2026

Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to.

If you’re enthusiastic about this opportunity but your experience doesn’t align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable.  You may be just the right candidate. 

If successful, your recruitment journey will include:

1. Anonymised application form
2. Virtual interview via Microsoft Teams

Please note, the process may change slightly dependent on application numbers. We will inform you of any relevant changes.

We’re seeking a highly organised, proactive Operations Coordinator to help keep our work running smoothly behind the scenes. This is a varied role supporting colleagues across teams, maintaining key systems and trackers, and helping ensure processes are clear and effective.

Pause works alongside women at risk of having children removed from their care, helping them improve their lives and influencing the services and systems that affect them. Our vision is a society where women who experience child removal receive the support they need so it never happens more than once.

You’ll provide high-quality operational and administrative support to the national team, monitoring shared inboxes, maintaining accurate records, supporting project and funding tracking, and helping ensure effective use of our case recording system.

This role suits someone who is detail-oriented, digitally confident and comfortable managing competing priorities. You’ll collaborate across teams, using strong communication and coordination skills, while taking ownership of your work and adapting to changing needs.

You’ll be part of a small, supportive team, where everyone takes a flexible and collaborative approach to work and is committed to improving outcomes for vulnerable women. 

The Public Interest News Foundation (PINF) is the UK’s first charity that exists to promote high-quality journalism. Last year, we launched an ambitious ten-year mission to regenerate local news in the UK. We believe that local news is a vital part of the fabric of local communities, drawing people together around shared facts and pride in place at a time of disinformation and division.

We are pursuing our mission by (1) sourcing new funds for local news; (2) advocating for supportive government policies; and (3) celebrating local news providers from the UK and around the world that are Accountable, Sustainable, in the Public interest, Innovative, Representative and Engaging (ASPIRE).

Over the last year, we have successfully encouraged the UK Government to launch an unprecedented new £12m Local News Fund. We have also built support for our mission from US and UK donors. And we have launched initiatives such as the Tenacious Journalist Awards, to recognise and support independent news providers who are having a significant social impact.

We have a small and professional staff team and a dedicated board of trustees, and we are now looking to recruit a Programmes Officer to support our work. I hope that you will consider joining us on this exciting and important mission.

Jonathan Heawood, Executive Director

Summary of the Role

Title: Programmes Officer

Salary: £30,000

Benefits: 33 days annual leave including Bank Holidays; 7% employer pension contribution; professional development budget; flexible working

Type: Fixed-term renewable 12-month contract

Time commitment: 35 hours per week, with some scope for flexible working

Location: Remote, with occasional meetings in London or other UK locations, for which PINF will pay travel expenses from within the UK

Reporting to: Deputy Director, who will provide overall line management and lead 60% of the Programmes Officer’s work

Working closely with: Campaigns & Communications Manager, who will lead the remaining 40% of the Programme Officer’s work

Purpose of the Role

The Programmes Officer will support the PINF team across our three workstreams: the Local News Fund; Local News Campaign; and Local News Futures programme.

· Through the Local News Fund, we work with grantmakers and social investors (including government-backed fund managers) to unlock new economic resources for local news across the UK.

· Through the Local News Campaign, we work with the BBC, big tech firms, central and local government, MPs, Peers and regulators to shape a positive enabling environment for local news across the UK.

· Through the Local News Futures programme, we work with academics, civil society organisations, journalism support organisations and local news providers to showcase models of local news with the most positive impact.

The Programmes Officer will provide support with events, research and campaigns across these workstreams, and will also provide support with our organisational functions, including communications, fundraising and governance.

By providing efficient and effective support to the team, the Programmes Officer will unlock new potential for PINF to deliver our charitable purpose.

Key Responsibilities

Events

· Support the Deputy Director with the successful delivery of the annual Local News Forum by:

o Maintaining a comprehensive and up to date project plan

o Contributing to the effective marketing of the event within PINF’s network of independent local news providers and stakeholders

o Managing ticket sales and maintaining an accurate database of invitees and participants

o Contributing to effective working relationships with partners and suppliers, including venues and sponsors

o Managing speakers

o Supporting budget administration, including tracking agreed expenditure and processing spending in line with approved budgets and under the oversight of the Deputy Director

o Responding promptly and efficiently to queries

o Providing on-the-day support including registering participants, liaising with the venue and catering providers, ensuring smooth technical support and troubleshooting any issues as they arise

Research

· Support the Deputy Director with our research objectives by:

o Organising and minuting twice-yearly online meetings of our Research Advisory Group

o Working with colleagues to ensure the Local News Map is comprehensive and up to date

o Liaising with independent local news providers to support the new Local News Audit

Campaigns

· Support the Campaigns & Communications Manager with our campaign objectives by:

o Managing relationships with independent news providers participating in our annual Indie News Week

o Supporting budget administration for campaign activity, including tracking agreed expenditure and processing spending in line with approved budgets and under the oversight of the Campaigns & Communications Manager

o Supporting key campaign moments including parliamentary events, party conferences, roundtables and other online and offline events

o Providing logistical and administrative support for key campaign moments, including by maintaining participant and invitation lists, tracking RSVPs and preparing background information for colleagues

Communications

· Support the Campaigns & Communications Manager with our communications objectives by:

o Managing the ‘contact’ email inbox

o Supporting the delivery of engaging content across PINF’s blog and newsletter, including gathering stories, opportunities and other relevant material, in collaboration with the Campaigns & Communications Manager

o Managing PINF’s social media channels including LinkedIn, BlueSky and Instagram

o Updating elements and pages across our website

o Supporting PINF’s WhatsApp community of independent local news providers by sharing relevant content, helping eligible participants to join, and assisting with day-to-day moderation

Fundraising

· Support the Deputy Director with our fundraising objectives by:

o Maintaining the fundraising database and keeping records up to date based on information provided by colleagues

o Facilitating monthly internal fundraising meetings

Other

· Any other tasks as reasonably requested by the Deputy Director

Essential skills and experience

· Experience in an administrative, coordination or project support role

· Excellent organisational skills, with the ability to manage multiple tasks, deadlines and priorities

· Strong written and verbal communication skills

· Confidence using Microsoft Office and other common digital tools to organise work, manage information and communicate effectively

· Ability to work collaboratively in a small team and to support colleagues across different areas of work

· A high level of accuracy and attention to detail

· Support for PINF’s mission and charitable purpose

· Applicants must have the right to work in the UK.

Desirable skills and experience

· Experience of supporting events, campaigns, communications or fundraising activity

· Experience of working in a charity, membership body, media organisation or other mission-driven organisation

· Familiarity with website, newsletter or social media content management

· An understanding of the challenges and opportunities facing local and independent news providers in the UK

How to apply

· Please apply through CharityJob.

· In your application, you will be asked to provide a short example of how your previous experience makes you a strong candidate for this role. We encourage applicants not to use generative AI to draft this part of the application, as we are interested to hear about your own experience in your own words!

· If you require any adjustments to support your application, please let us know when you apply.

We particularly welcome applications from people whose backgrounds and perspectives are underrepresented in charities and the news sector.

In this role, you’ll be working on the In Memory programme within Individual Giving (IG) to inspire people to donate and engage them in a meaningful way, that reflects their unique motivation for supporting the charity. As part of the team, you’ll be innovative in a changing fundraising and cultural landscape, to achieve ambitious annual income targets.

You'll assist with and when required, project manage areas of the In Memory supporter journeys to drive acquisition and retention, ensuring supporters have the best possible experience.

What you’ll do

• Assist with and, when required, project manage direct marketing campaigns, both online and offline. 

• Support the Senior IG Officer in creating and delivering successful supporter journeys.

• Manage relationships with creative, print and response handling agencies working on campaigns.

• Support the Senior Individual Giving Officers in achieving strategic objectives, monitoring income and expenditure and using database analysis to inform and improve the individual giving programme (with a focus on the In Mem programme).

• Integrate the direct marketing programme into Fundraising and Experience Directorate activities and support the overall Parkinson’s UK strategic plan.

• Manage the administrative tasks for the Individual Giving team, such as processing invoices, ordering stock and updating key documents and materials both online and offline.

What you’ll bring

• Proven experience of successfully scheduling and managing campaigns to deliver results against agreed objectives and targets. 

• Excellent copy-writing, creative and proofreading skills for both online and offline materials. 

• Experience of operating in a modern digital workplace, including using digital tools, platforms and techniques to work collaboratively and productively. 

• Ability to review and evaluate data and campaign results and pull out key trends to inform future work. 

• Logical thought processes and attention to detail. 

This is an exciting time for Parkinson’s UK and we would love you to join us!

Please apply by sending us your CV, together with a detailed supporting statement which will fully demonstrate how you meet all the criteria of the role, as stated in the "What you'll bring" section of the job description.

Please be aware; This role is hybrid, and your in person working depends on your team agreement, requirements of the role and led by activity based principles. 

The in person/office attendance expectation for this role will be a minimum on average 2 days per month.

Interviews will be held online via Google Meet on the 1 and 2 July 2026.

Anyone can get Parkinson’s. It’s vital that the people who work for Parkinson’s UK are representative of our diverse community. We actively encourage people from all sections of the community to apply, regardless of race, ethnicity, gender identity, age, disability, sexual orientation, or religion.

Supporter Care Coordinator
Hybrid - minimum 1 day in the office (Thursday)
£14.27 per hour + holiday pay
3 month contract

I am delighted to be working with a national disability charity to recruit a Supporter Care Coordinator.

This role sits within the Mass Fundraising and Engagement team, ensuring supporters receive an excellent experience every time they interact with the charity. The Supporter Care team acts as the first point of contact for donor and supporter enquiries, providing helpful, professional and timely support.

This is a varied and fast-paced role involving supporter communications, donation processing and fundraising administration.

Key responsibilities

• Respond to supporter enquiries via phone, email and post
• Handle inbound and outbound supporter calls
• Process telephone and postal donations
• Support donation banking, thanking and financial reconciliation
• Assist with in memory and fundraising events administration
• Manage complaints and complex queries sensitively
• Process supporter amendments or cancellations from third-party agencies
• Maintain accurate records on the CRM database

About you

• Experience in a customer service or supporter care role
• Confident handling enquiries by phone, email and written correspondence
• Experience managing complex queries or complaints
• Strong attention to detail and accurate data entry/database experience
• Ability to prioritise and multitask in a busy environment
• Excellent written and verbal communication skills

Desirable:

• Experience in a charity or fundraising environment
• Knowledge of Microsoft Dynamics (D365)
• Awareness of GDPR, Gift Aid or fundraising regulations

If you have the required experience and can start immediately, please apply without delay as applications will be reviewed on a rolling basis. 

Please note: due to the high volume of applications, we will only be able to contact candidates whose CVs have been shortlisted.

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community, regardless of age, disability, gender, race, religion, sexuality or other protected characteristics.

Project & Finance Officer

Location: London (Hybrid working – minimum 3 days per week in the office)
Salary: £30,000-£34,000 per annum, depending on experience
Contract: Permanent, Full-Time
Reports to: Director of Finance & Administration

About the Changing Markets Foundation

The Changing Markets Foundation was formed to accelerate and scale up solutions to sustainability challenges by leveraging the power of markets. We work to expose unsustainable corporate practices and drive systemic change across sectors, helping to shift markets towards more sustainable models. Through research, advocacy, communications and coalition-building, we work with partners around the world to influence businesses, policymakers and consumers.

We are a small, dynamic and mission-driven team, committed to creating meaningful impact. This is an exciting opportunity to join a collaborative organisation working at the forefront of sustainability campaigning and market transformation.

About the Role

We are seeking an organised, proactive and detail-oriented Project & Finance Officer to support the smooth day-to-day running of the organisation across finance, project coordination, fundraising administration and office operations.

This is a varied and hands-on role suited to someone who enjoys working across multiple priorities in a small, fast-paced NGO environment. The successful candidate will play an important role in supporting financial processes, grants administration, campaign delivery and organisational coordination, ensuring strong internal systems and effective operational support across the team.

The role requires excellent organisational skills, strong attention to detail and the ability to manage multiple workstreams independently.

Key Responsibilities

Finance & Administration

• Process staff expenses, credit card reconciliations and invoices in a timely and accurate manner.
• Support payment processing, including setting up bank payments as part of internal dual-control financial procedures.
• Assist with maintaining accurate financial records and supporting internal financial controls.
• Support during the audit by collating documentation, schedules and supporting information.
• Draft service agreements and support contract administration, including maintaining organised records and tracking approvals.
• Support organisational governance, including preparation for Board meetings, drafting agendas, compiling papers and taking minutes.
• Assist with general financial and administrative processes to support the smooth running of the organisation.

Fundraising & Grants Administration

• Set up, maintain and monitor a fundraising and grants calendar, including proposal deadlines, grant start and end dates, as well as financial and narrative reporting deadlines.
• Support donor communications, including individual giving administration and correspondence.
• Track grant and subgrant agreements, monitor signature status, and ensure fully executed agreements are appropriately stored and accessible.
• Support correspondence and administration relating to US foundations and other funders.
• Maintain accurate grant records and filing systems to ensure compliance and effective reporting.

Project & Campaign Support

• Support the delivery of the organisation’s campaigns and advocacy projects, primarily on methane, including coordination across workstreams and follow-up on agreed actions.
• Assist with website updates, newsletters and other communications materials.
• Manage correspondence with companies, policymakers, partners and other external stakeholders.
• Support campaign launches, including coordination of logistics, report production and visual materials.
• Help organise events, workshops and webinars, including technical and logistical support.
• Support partnership working on joint campaigns and advocacy activities, including administration of subgrants and partner coordination.

Office Operations

• Support the smooth day-to-day running of the London office.
• Organise internal meetings, staff activities and office logistics.
• Liaise with building management and service providers as required.
• Coordinate office procurement, supplies and mailings.

Person Specification

Essential

• At least 2–4 years’ relevant professional experience, ideally within an NGO, charity, public interest or mission-driven organisation.
• Experience supporting financial administration, including invoices, expenses, payment processing or financial record-keeping.
• Experience of project coordination, grants administration or organisational operations.
• Excellent organisational skills with the ability to manage multiple priorities and deadlines.
• Strong attention to detail and commitment to accuracy.
• Strong written and verbal communication skills.
• Excellent IT skills, including Microsoft Office, including Excel/Google Workspace, and confidence working with databases and online systems.
• Ability to work independently, take initiative and problem-solve in a fast-paced environment.
• Strong interpersonal skills and ability to work collaboratively within a small team.

Desirable

• Experience working in an NGO, campaigning or sustainability-focused organisation.
• Familiarity with grants cycle, donor reporting or fundraising administration.
• Experience supporting events, webinars or stakeholder engagement.
• Experience of board administration or governance support.
• Interest in sustainability, environmental issues or public-interest advocacy.

What We Offer

• The opportunity to contribute to high-impact sustainability and advocacy work.
• A collaborative and supportive working environment within a small, international team.
• Hybrid working arrangements (minimum three days per week in our London office).
• 25 days annual leave plus UK Bank Holidays
• Employer pension contributions of 4% of eligible salary
• Annual personal Health & Wellbeing budget (after probation)
• Private health and life insurance benefits reimbursement (after probation)
• Opportunities for professional development and learning.

Diversity & Inclusion

We are committed to building a diverse and inclusive workplace and strongly encourage applications from candidates of all backgrounds, communities and experiences.