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Team: Supporter Servies
Location: Haywards Heath (Hybrid working, approx. 1 day per week office based however flexibility is possible)
Work pattern: 35 hours per week
Salary: Up to £33,994.86 per annum
Contract: Fixed term for 12 months
We are the UK’s largest cat welfare charity. All over the country, our passionate employees, volunteers and supporters are using their kindness and expertise to make life better for millions of cats and the people who care for them.
Will you join us and make life better for cats?
Responsibilities of our Income Processing Team Leader
- To lead the team of Supporter Services Advisors, who are responsible for managing fundraising income processing, the efficient coding and allocation of fundraising income, and the accurate creation and maintenance of supporter records.
- This role will liaise with colleagues across the organisation to understand and develop governing principles of fundraising processing and administration of donations, to help deliver the best possible service to a wide range of customers, including supporters, staff and volunteers.
About the Supporter Services team:
- The Supporter Services team is part of the Cats Protection Marketing & Income Generation directorate.
- We answer queries from supporters about memberships, sponsorships, lotteries, raffles and donations. We also record and update the contact preferences of our supporters to ensure we only send communications which are wanted.
- We currently have a team of 11
What we’re looking for in our Income Processing Team Leader:
- Demonstrable experience of line managing staff including setting objectives, managing performance, conduct, staff development, induction and training in line with organisational policies
- Experience of working in an income processing role, preferably within a fundraising environment
- Experience of developing, monitoring and maintaining recording systems and procedures
- IT literate – proficient with Word, Excel, Outlook and CRM databases (preferably Care or similar)
- Knowledge of fundraising activities
What we can offer you:
- range of health benefits
- 26 days’ annual leave plus bank holidays, increasing with length of service
- Salary Finance, which empowers you to take control of your financial wellbeing
- and much more, which you can learn about
Interested? Here’s how to apply:
Application closing date: 14th June 2026
Virtual interview date: 22nd June 2026
Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to.
If you’re enthusiastic about this opportunity but your experience doesn’t align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable. You may be just the right candidate.
If successful, your recruitment journey will include:
- Anonymised application form
- Virtual interview via Microsoft Teams
Please note, the process may change slightly dependent on application numbers. We will inform you of any relevant changes.
Registered Charity
501 - 1000
Making a better life for cats, because life is better with cats
Thank you!
Lightbox Gallery & Museum is entering an ambitious new phase as we prepare for our 20th anniversary in 2027. This role offers an exciting opportunity for an experienced and initiative-taking fundraiser to help shape the organisation’s future by developing new income streams and leading our anniversary campaign, Lightbox20.
You will take ownership of the campaign activity across the organisation - developing strategy, building relationships with donors and partners, and delivering income to agreed targets. At the same time, you will manage the practical detail that underpins successful fundraising, including stewardship and our CRM system.
Key priorities are developing and delivering the Big Give campaign this year, capital fundraising for the garden and our 20th anniversary Lightbox 20.
This role will suit someone who thrives in a small organisation, understands the unique challenges and opportunity this brings and who is self-motivated to build an ambitious campaign from the ground up. The successful appointee will combine strategic thinking with direct delivery, collaborating closely with the Director and Trustees to secure the next chapter of Lightbox Gallery’s success.
Key Responsibilities
Strategic Fundraising Leadership
- Lead the delivery of the Lightbox20 anniversary campaign, creating compelling cases for support, preparing fundraising collateral, and engaging supporters and stakeholders.
- Deliver an ambitious fundraising campaign with clear targets that is aligned with organisational goals.
- Identify and develop new fundraising opportunities, partnerships, and income streams, including the Big Give campaign for Giving Tuesday December 2026.
Relationship and pipeline management
- Collaborate closely with the Trustees and Director to identify, build, and manage relationships with individual donors, supporters and prospects.
- Develop cultivation and stewardship plans, including face-to-face meetings, events, and personalised engagement.
- Confidently represent the organisation when meeting donors and supporters.
- Identify local business sponsorship opportunities and approach relevant businesses to celebrate Lightbox20.
- Maintain strong relationships with funding partners through effective reporting and stewardship.
Event support
- Support and attend fundraising events and campaigns, including Director’s Circle events, and donor cultivation and stewardship activities.
- Work collaboratively across the organisation to maximise fundraising opportunities within exhibitions and public programmes.
Fundraising Operations & Administration
- Manage campaign donor communications, acknowledgements, and stewardship processes.
- Conduct prospect research and maintain accurate records.
- Monitor income, prepare reports, and track fundraising performance on the database, Raiser’s Edge.
- Ensure fundraising activities comply with relevant regulations and best practice.
For the person specification, please see the Job Description attached.
The client requests no contact from agencies or media sales.
Thank you!
Young Sounds UK is recruiting for a full-time Finance and Reporting Officer to join our team.
Role overview
The Finance and Reporting Officer will be responsible for the effective day to day running of the charity’s finance function, by processing transactions accurately, maintaining robust financial records, carrying out month-end activities, and providing financial information to budget holders and senior staff.
Alongside this the role has an important part to play in data management and activity reporting. Working with the Data Officer you’ll assist with the maintenance and interrogation of programme monitoring data, ensuring information is accurate and timely.
You’ll need to be organised and with a great attention to detail. We’re seeking someone who is output orientated, whilst able to ensure the integrity of the information being presented. You’ll also need to be thorough at a transactional level yet able to summarise efficiently to a range of audiences.
Working with a broad range of stakeholders across the team, as well as trustees, auditors and external suppliers, you’ll need clear communication skills including being able to communicate financial information to non-finance colleagues. It’s a busy role and you’ll need to be adept at juggling a variety of responsibilities at the same time.
For full information on this role, including key responsibilities and person specification, please view the attached job pack.
- The closing date for applications is Monday 22 June 2026 at 12 noon.
- Applicants invited to interview will hear from us by Friday 26 June 2026.
- Interviews are expected to be held via video call, likely 02 and 03 July 2026 (TBC).
How to apply
- Please submit your application using the form in the redirect.
- You will be asked to attach a supporting statement of no more than two sides of A4, addressing how you are a strong candidate for the position, details of relevant experience etc. You are advised to address the selection criteria for the role as detailed in the Person Specification.
- Please note that applications will be shortlisted on an anonymous basis, so any identifying information should not be included in the supporting statement and will be removed prior to sharing with the panel
About Young Sounds UK
Young Sounds exists because musical talent is everywhere but opportunity isn’t: family finances and other obstacles too often get in the way. We’re here to change this in two key ways:
- We support young musicians from low-income families with funding and other help;
- We support music education through training, advocacy and research.
We became an Arts Council England National Portfolio Organisation in April 2023 and also joined an expanded cohort of National Youth Music Organisations (NYMOs). We currently support over 1,000 individual young people across the UK every year and demand for our support is increasing. It’s an exciting time to join a pioneering organisation at the forefront of British music education.
Our small and fully remote team work across the UK, comprising a mix of full time and part time employees supported by specialist part time and term time freelancers.
Young Sounds UK is the working name for registered charity Awards for Young Musicians.
The client requests no contact from agencies or media sales.