Jobs

Department: Community Fundraising, Events and Innovation

Location: Hybrid – between home and our office in Aldgate, London

Hours of Work: 37.5 hours per week

Contract: Permanent, full time

Salary: £30,000 – £33,500 per annum

Closing date: Thursday 25th April at 10.00am

Annual Leave: 33 days (plus eight bank holidays)

Benefits:

• Enhanced maternity, paternity, adoption, and shared parental pay
• Family friendly policies
• 8% employer pension contribution (Aviva) or opportunity to continue NHS Pension
• Free health cashback plan (Medicash) employee cover plus up to four dependent children)
• 24/7 virtual GP access (UK registered), plus access to Best Doctors
• Free confidential employee assistance programme (Health Assured)
• Access to wellbeing app (healthy living tips and Bright TV )
• Flexible working options; including hybrid working, flexible working patterns such as part-time, compressed hours and more*
• Learning and development committed (bespoke training, LinkedIn Learning etc.)
• Employee health and wellbeing committed (menopause friendly, disability confident employer etc.)

Background:

Every three minutes someone in the UK develops dementia; a progressive and complex condition that can be devastating for the whole family. One in two of us will be affected by dementia in our lifetime – either by caring for someone with the condition, developing it ourselves, or both.

Dementia UK is the specialist dementia nursing charity that is there for the whole family. Our specialist nurses, known as Admiral Nurses, provide free, expert advice, support and understanding to help families care for their loved one. Every day, Admiral Nurses help families up and down the country to have the best life possible for as long as possible.

Purpose of the job/About the role

This is an exciting opportunity to join the Challenge Events Team, helping to coordinate a portfolio of third-party challenge events that drive participation and income for Dementia UK.

As the Challenge Events Executive you will be responsible for the end-to-end coordination of all challenge events within your portfolio. These events include Great North Run, London Landmarks Half Marathon and some international marathons.

Utilising project management tools and strategies, you’ll meticulously plan, organise, and deliver each event while driving targeted marketing campaigns, with a particular emphasis on email and digital platforms. Collaboration with our Fundraising, Marketing & Communications teams will be essential as you work together to maximise income, foster partnerships, and cultivate robust engagement for our challenge events. Through diligent analysis and reporting, you’ll continuously evaluate performance against objectives, refining our processes and systems to enhance efficiency and stewardship.

The ideal candidate will have a proven track record in co-ordinating successful fundraising events or campaigns. You should possess hands-on experience utilising relationship databases, coupled with an understanding of effective marketing channels, particularly digital. Additionally, expertise in stewardship techniques is crucial for optimising remittance rates and maximising average gifts. You should also have an understanding of how to use insight, data and market trends to identify opportunities and make recommendations.

Join us now and be part of a team dedicated to making a real difference in the lives of those affected by dementia.

Our Culture

In addition to a competitive salary and a generous benefits package, we truly value our people. It’s important for us to create a working environment that looks after our workforce to achieve their full potential. You will become part of a diverse and dedicated team who are supported to use and develop their skills. We recognise and value the key role you will play in delivering our strategic plans for the benefit of those living with dementia.

Our staff have a voice. Representatives from different roles and levels across the organisation positively contribute and lead on our working groups around health and wellbeing, menopause, and equality, diversity and inclusion.

Dementia UK is proud to welcome everyone, we aim for a truly inclusive culture with talented, diverse teams that represent a variety of backgrounds, perspectives, and skills. We celebrate differences and individuality and encourage everyone to join us and be their whole selves always.

*Please note that any decision on flexible working is based on business needs

Are you looking to start your career supporting vulnerable adults; working for a charity who makes a real difference to the lives of people who are homeless every day?

We have roles available in Hackney, Brent, Southwark and Lewisham.

The St Mungo’s Pan London Rough Sleeping Teams (No Second Night Out and Somewhere Safe to Stay) provide a rapid response service, intervening to ensure no one needs to sleep rough. We are currently looking for people to join our teams as Night Assessment Workers in our No Second Night Out Assessment Hubs. In these roles you will: 

• Work as part of a busy team environment working closely with those affected by rough sleeping. 

• Provide a safe and supportive environment at night to clients; carrying out assessment when clients first arrive out the service.  

• Work on a 7 day weekly night rota pattern with an average of 3 waking night shifts in a row (for example 8pm–8.30am or 9pm–8am) 

About you 

These crucial roles will suit people with an interest in in developing key skills to build a career working in a support role, as well as:

• Some experience of dealing directly with the public and/or customers in a busy service environment. 

• Good communication skills and the ability to work with others effectively to get things done.

• Some understanding of the issues faced by homeless or vulnerably housed people and the difficulties they experience in accessing services.

• You don’t need to have direct experience, above all we are looking for inspirational, committed individuals who have a genuine desire to support people to transform their lives. 

How to apply 

Click the ‘Apply Now’ Button at the top of the page to start your online application form. 

To view the job description and guidance on completing your application form, please click on the ‘document available’ tab at the top of the advert page on our website. 

You will be able to confirm your preferred location on your application form. If you are successful, we will do our best to match you to a vacancy in your preferred area. However, flexibly is essential as the Pan London teams continue to work in different settings and locations across the city at the current time to support clients where they need us the most.

Closing date: 10am on 25 April 2024 

Interview and assessments on: w/c 13 May 2024

Are you interested in supporting people at immediate risk of rough sleeping and making a real difference to the lives of people who are homeless?

The St Mungo’s Pan London Rough Sleeping Team (No Second Night Out) provide a rapid response service, intervening to ensure no one needs to sleep rough, our work is ongoing and we are currently looking for people to join our services across London. 

As an Assessment and Reconnection Worker, you will: 

• Be part of a busy team environment working closely with people new to, or at risk of rough sleeping. 

• Provide a personalised case management service to clients, turning assessment recommendations into practical action plans which fully involves the client.

• Build and maintain effective relationships to support clients throughout their recovery.

• Develop a knowledge of relevant legislation such as, welfare benefit and housing legislation.

• Work on a weekly rota including early, mid and late shifts (some evening and weekend work may be required). 

About you

We are always on the lookout for enthusiastic people to join us. If you have a genuine desire to support people to transform their lives then this could be the role for you, you don’t need to have direct experience to succeed in these roles. Why not give it a go by joining the team to support our clients on their recovery journey.    

• If you have good interpersonal and listening skills, patience and resilience and the ability to adapt to new situations we will provide you with the rest through our training and development programs where you will develop the skills to provide high-quality person-centred support to clients.

• If you have a good understanding of the complex issues faced by homeless people and the ability to manage complex behaviours and to deal with people who may be in a difficult personal or emotional situation, we encourage you to apply!

How to apply 

Click the ‘Apply Now’ Button at the top of the page to start your online application form. 

To view the job description and guidance on completing your application form, please click on the ‘document available’ tab at the top of the advert page on our website. 

We have vacancies across our London services and you will be able to confirm location preferences at interview stage.

Closing date: 10am on 25 April 2024 

Interview and assessments on: w/c 13 May 2024 

Strategic Communications Manager (Campaigns)

£28,200.50 (£56,401 FTE) per annum

Part time, 17.5 hours per week

Permanent contract

London based contract with the option of hybrid working in the office and from home*.

Too many people miss out on the essential rehabilitation they need after major events like strokes and heart attacks or to manage a condition such as arthritis and chronic obstructive pulmonary disease.

You might be one of those people.

One in four people in the UK now live with a long-term health condition, so the chances are you at least know someone whose quality of life could be improved through better care outside of hospital.

We are working tirelessly to deliver change – and now we need your help to make it happen.

About the role:

In this role, you will plan and manage the coordination, delivery, quality control and evaluation of assigned communication campaigns (initially focusing on our workforce workstream) and other communications projects as required.

You will advise directors, assistant directors and workstream leads on how communications can help achieve their strategic goals. Additionally, you will work closely with comms and policy colleagues in-house to deliver plans.

Please review the job description via the Apply via website button below. 

About you:

We’re seeking a talented Strategic Communications Manager to work in a high profile area.

You need to be a problem-solver, able to create a plan with tactics to target different audiences and political influencers. You also need to be creative and capable of writing and producing high quality content.

You should have an excitement for communicating using digital platforms, but have a sound grounding across other disciplines to work with our talented teams throughout the organisation.

With extensive experience of successfully managing a significant health or social care campaign or similar type of experience, you will have in-depth knowledge of how to use digital and non-digital campaigns to influence behaviour and effect policy changes.

You will be able to work collaboratively across the organisation, offering support to colleagues and the accountable Assistant Director to enable them to use qualitative and quantitative data to gain insight into the audience.

Finally, you will have the courage to take risks, follow through on what you say you will deliver, be open to learning and looking for an organisation with a culture where all of that is encouraged.

Click below to view a copy of the job description and person specification.

Want to find out more? We will be holding an open webinar on Friday 19 April at 12:00pm, where we hope you can join us to hear more about the role, and to enable you to ask any questions. Please contact Tina Suttle-Smith via our London office to request a link to join. Please note, you do not need to attend the webinar to apply for this position.

 For an informal discussion about the role with Sara Hazzard, Assistant Director Strategic Communications and Co-Chair Community Rehabilitation Alliance, please contact Tina Suttle-Smith via our London office.

Why work for the CSP?

The CSP is the professional, educational and trade union body for the UK's 65,000 chartered physiotherapists, physiotherapy students and support workers; and one of the largest representative bodies in healthcare.

At the CSP, our goal is to create a culture characterised by innovation, respect, encouragement, passion and teamwork. We all strive for continuous improvement and to be the best at everything we do. We aspire to work in a way that embodies our values of learning, courage, inclusive and integrity. Our shared values are part of our organisational DNA, reflecting the expectations we have of ourselves and others. They guide what we do and how we do it, to have the greatest impact for our members. Please visit our website for further information.

We offer an excellent benefits package, including 27 days’ annual leave plus bank holidays (pro rata), Christmas office closure between 25 December to 01 January and generous pension scheme with 12% employer contribution.

*The CSP operates hybrid working where employees can work between their home and the office. Through discussions with line managers, the CSP encourages employees to decide how, when and where they work best in a way that balances the needs of the CSP, the team and themselves. Employees are still expected to attend the office for in person meetings when required for their role and the organisation. Homeworking is subject to meeting homeworking assessment requirements, which includes a minimum broadband speed of 18Mbps and a dedicated space to work from.

To enable our employees to balance their individual, family and work-life, we would be happy to discuss flexible working arrangements with shortlisted candidates (subject to business needs).

To apply for the role please click on the ‘Apply via website’ tab below and complete the online application form. CVs will not be accepted.

Closing date: 10am, Thursday 25 April 2024

Interview date: 08 May 2024 (In person at the CSP London office).

 If you require any adjustments during the application stage, please contact our Human Resources team.

The CSP is committed to equity of opportunity, and we aim to provide a working and learning environment which is free from discrimination. We are taking appropriate steps to create a workforce that reflects the diverse society we work and live in and therefore positively encourage candidates from all sections of the community to apply. To see our Equity, Diversity and Belonging strategy please visit our website. 

NO AGENCIES

Strategic Communications Manager (Campaigns)

£56,401 per annum

Full time, 35 hours per week

Permanent contract

London based contract with the option of hybrid working in the office and from home*.

Too many people miss out on the essential rehabilitation they need after major events like strokes and heart attacks or to manage a condition such as arthritis and chronic obstructive pulmonary disease.

You might be one of those people.

One in four people in the UK now live with a long-term health condition, so the chances are you at least know someone whose quality of life could be improved through better care outside of hospital.

We are working tirelessly to deliver change – and now we need your help to make it happen.

About the role:

In this role, you will plan and manage the coordination, delivery, quality control and evaluation of assigned communication campaigns (initially focusing on our rehabilitation and exercise workstreams) and other communications projects as required.

You will advise directors, assistant directors and workstream leads on how communications can help achieve their strategic goals. Additionally, you will work closely with comms and policy colleagues in-house to deliver plans.

Please review the job description below for full details.

About you:

We’re seeking a talented Strategic Communications Manager to work in a high profile area.

You need to be a problem-solver, able to create a plan with tactics to target different audiences and political influencers. You also need to be creative and capable of writing and producing high quality content.

You should have an excitement for communicating using digital platforms, but have a sound grounding across other disciplines to work with our talented teams throughout the organisation.

With extensive experience of successfully managing a significant health or social care campaign or similar type of experience, you will have in-depth knowledge of how to use digital and non-digital campaigns to influence behaviour and effect policy changes.

You will be able to work collaboratively across the organisation, offering support to colleagues and the accountable Assistant Director to enable them to use qualitative and quantitative data to gain insight into the audience.

Finally, you will have the courage to take risks, follow through on what you say you will deliver, be open to learning and looking for an organisation with a culture where all of that is encouraged.

Click on "Apply via website" to view a copy of the job description and person specification.

Want to find out more? We will be holding an open webinar on Friday 19 April at 12:00pm, where we hope you can join us to hear more about the role, and to enable you to ask any questions. Please contact Tina Suttle-Smith via our London Office to request a link to join. Please note, you do not need to attend the webinar to apply for this position.

 For an informal discussion about the role with Sara Hazzard, Assistant Director Strategic Communications and Co-Chair Community Rehabilitation Alliance, please contact Tina Suttle-Smith at our London office. 

Why work for the CSP?

The CSP is the professional, educational and trade union body for the UK's 65,000 chartered physiotherapists, physiotherapy students and support workers; and one of the largest representative bodies in healthcare.

At the CSP, our goal is to create a culture characterised by innovation, respect, encouragement, passion and teamwork. We all strive for continuous improvement and to be the best at everything we do. We aspire to work in a way that embodies our values of learning, courage, inclusive and integrity. Our shared values are part of our organisational DNA, reflecting the expectations we have of ourselves and others. They guide what we do and how we do it, to have the greatest impact for our members. Please click here for further information.

We offer an excellent benefits package, including 27 days’ annual leave plus bank holidays, Christmas office closure between 25 December to 01 January and generous pension scheme with 12% employer contribution.

 *The CSP operates hybrid working where employees can work between their home and the office. Through discussions with line managers, the CSP encourages employees to decide how, when and where they work best in a way that balances the needs of the CSP, the team and themselves. Employees are still expected to attend the office for in person meetings when required for their role and the organisation. Homeworking is subject to meeting homeworking assessment requirements, which includes a minimum broadband speed of 18Mbps and a dedicated space to work from.

To enable our employees to balance their individual, family and work-life, we would be happy to discuss flexible working arrangements with shortlisted candidates (subject to business needs).

To apply for the role please click on the ‘Apply online’ tab below and complete the online application form. CVs will not be accepted.

 Closing date: 10am, Thursday 25 April 2024

Interview date: 09 May 2024 (In person at the CSP London office)

 If you require any adjustments during the application stage, please contact our Human Resources team. 

The CSP is committed to equity of opportunity, and we aim to provide a working and learning environment which is free from discrimination. We are taking appropriate steps to create a workforce that reflects the diverse society we work and live in and therefore positively encourage candidates from all sections of the community to apply. To see our Equity, Diversity and Belonging strategy please visit our website. 

No Agencies

We're looking for a kind, compassionate and resilient Bank Support Worker to join our homelessness service in Kent.

£13.15 per hour, working on a zero hour contract.

Want to feel like you're making a difference? You'll feel at home here.

Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

Bank Support Workers have the ability to accept any shifts available on an ad-hoc basis across from all of Look Ahead's specialisms including Mental Health, Learning Disabilities, Homelessness and Young People. Bank Support Workers will provide support to customers to help them develop the life skills they require to meet the assessed needs of the customers of the service. They will work with customers to promote social inclusion and alongside other members of the team to promote independent living, encouraging customers to maximise their skills and choices. Within Learning Disability services, this will include providing physical, domestic, emotional and social care. Within Mental Health and Homelessness services they will enable vulnerable people living in a variety of different tenures to manage their tenancies/ licences and move towards greater independence within the community by providing a flexible and individually tailored support package. While carrying out activities, Bank Support Workers should deal with all customers, visitors and staff in a professional and appropriate manner and report to Look Ahead staff and management any observations relating to customers' welfare.

This role requires a valid Right to Work for the UK as Look Ahead are not a sponsoring organisation.

What you'll do:

Working proactively with other members of the team to handle the service caseload and administrative responsibilities
Building supportive, trusting relationships with customers
Conducting key work sessions that are innovative and engaging in order to achieve Support Plan goals
Ensuring ongoing assessment and management of risks associated with customers within an attitude of 'positive risk taking'
Proactively manage risk and safety both in and outside of their physical living environment
Support customers to undertake all domestic tasks wherever possible, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of accommodation
Undertake all administrative work and keep accurate and comprehensive tenant/customer records to professional standards
Report any observations relating to customers welfare
Develop and maintain links with all key agencies and service providers in the local area to provide a range of engagement opportunities for customers in the community
Enable customers to make full use of community facilities by providing support as directed

For our full job description please see our website.

The above sets out the key responsibilities and typical tasks, however not all of these tasks will be relevant to all specialisms. You may also be required to undertake various other tasks and duties to ensure that our customers' needs are fully and effectively met. The list is not exhaustive.

About you:

Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
Approachable and open behaviour
Prefers working as part of a group or team
Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
Has a practical and logical mind and is naturally well organised
Flexible
Open to feedback and self development
Thrives on change and enjoys dynamic diverse environments
Is confident with high levels of self-esteem
Is respectful, articulate and sensitive in style of communication
Is essentially customer-focused
Is motivated towards excellence and improvement of personal performance with a can do attitude
Ability to cope positively with challenging and diverse behaviours

What you'll bring:

Applicants may have some previous relevant work experience. This may be experience gained from care of a vulnerable person or work in similar organisations. Prior experience is not a pre-requisite for the role as key behaviours and core competencies will also be taken into account.

About us:

Look Ahead is a dynamic, leading, not-for-profit care and support provider in London and the South East. As an organisation we deliver over 110 services, providing support to around 7000 customers each year. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Are you passionate about making a difference? We are looking for a Volunteer Project Officer to join our team at the Motor Neurone Disease (MND) Association. Your role will be vital in enhancing our volunteering experience and ensuring it aligns with our strategic objectives.

In this role, you'll be at the forefront of developing and delivering projects that empower our volunteers to have a significant impact on the lives of those living with and affected by MND. Working closely with both volunteers and staff, you'll oversee projects from start to finish, ensuring they meet their objectives and deadlines.

Your responsibilities will include project planning, coordination, delivery, and evaluation all with the aim of maximising the positive outcomes of our volunteer initiatives. You'll engage with a diverse range of volunteers to identify and understand their skills and interests, matching them to appropriate projects and ensuring their involvement is meaningful and rewarding.

Collaboration is key! You'll work closely with internal teams and external partners to implement projects effectively and manage change initiatives at both national and local levels. Monitoring and evaluation will also be part of your remit, as you assess the impact of volunteer projects and identify areas for improvement.

As our Volunteer Project Officer, you'll prepare regular reports to keep stakeholders informed of project progress and outcomes. Your ability to communicate effectively and build positive relationships will be essential in this aspect of the role.

If you're someone who thrives on driving positive change and enjoys working in a collaborative environment, join us in our mission to make a real difference in the lives of those living with MND. Apply now to be part of our dedicated team.

What are we looking for?

You will need to have project management experience, with excellent communication skills. Your ability to engage with diverse groups, including volunteers and external partners, will be crucial.

Strong organisational skills are a must, and the ability to collaborate effectively within cross-functional teams.

Experience in building and maintaining positive relationships with volunteers and staff is essential.

We're looking for a proactive problem-solver with creative solutions and the flexibility to navigate changing project landscapes.

For full role responsibilities please view the job description located within the Recruitment Pack.

Our Benefits

• 28 days holiday, rising to 33 days after 5 years' service, plus Bank Holidays
• Access to UK Healthcare which includes reimbursement for dental appointments, eyecare, Health & Wellbeing screening and therapies
• Access to a 24/7 phone and video GP Service
• Life assurance
• Confidential counselling helplines
• Salary sacrifice schemes to include:
• Cycle to work
• Buy and sell annual leave
• BenefitHub which offers lifestyle discounts and offers on everyday shopping
• Enhanced pension scheme
• Opportunities for training and personal development
• Hybrid working

How to apply

Please submit a CV and supporting statement. Your supporting statement should be no longer than one side of A4 and demonstrate how you meet the following areas of the role.

• Experience in project management.
• Excellent verbal and written communication skills.
• Ability to engage effectively with diverse groups, including volunteers, staff, and external partners.

Where experience is asked for, please give one example showing what you did and what it achieved. Where we require evidence of ability, please explain either how you would approach that particular competence or give an example to support your suitability.

Alternative Applications

To provide an inclusive application process for all our opportunities, we are open to receiving alternative applications from candidates who may find it difficult to complete our online form. For example, if you would like to apply via video or audio format, please email your recorded application, ensuring you cover the supporting statement aspect.

About Us

Our vision is a world free from MND. Our mission is to improve care and support for people with MND, their families and carers. We fund and promote research that leads to new understanding and treatments and brings us closer to a cure for MND. The Association also campaigns and raises awareness so the needs of people with MND, and everyone who cares for them, are recognised, and addressed by wider society.

We are committed to equality and value diversity. We are working hard to remove perceived and actual barriers to participation for people with and affected by MND, current and future staff, volunteers, and stakeholders.

We guarantee interviews for disabled applicants that meet the requirements of the role as part of our commitment to the Disability Confident Scheme. Reasonable adjustments can be made as required.

Important Information

Adverts may be closed before the deadline once sufficient applications are received. To avoid disappointment, please apply early.

We request that recruitment agencies do not contact us in relation to this role.

Head of IS and Data Management

These are exciting times for the Charity and we have an excellent opportunity for a proactive, flexible and professional individual with outstanding influencing and collaborative skills and a strong customer service ethic to join the busy IT Infrastructure and Operations team, as Head of IS and Data Management.

Position: 1625 Head of IS and Data Management

Location: Remote (expectancy to attend site in Sidmouth, Devon is currently 1 day every other month)

Hours: Full-time, 35 hours per week, 08.30-16.30, Monday-Friday

Salary: £67,652 per annum

Contract: Fixed term contract starting as soon as possible until 20 December 2024

Closing Date: 25th April 2024

The Role

As Head of IS and Data Management you will be responsible for implementing our IS and Data Strategy and driving efficiency using technology across Sanctuary. You will lead on the strategic development, management and operating of the IS systems and data infrastructure whilst managing and motivating the teams to deliver an efficient service across the Charity.

Responsibilities will include:

• Implementing and managing the IS and data strategy which drives the future direction and utilisation of technology within the charity to drive efficiencies and defining business relevant KPI’s to measure its benefits and success.
• Designing and implementing a new target operating model of the charity’s support requirements and implementing standard processes and standard protocols (e.g. ITIL), to improve ongoing controls, customer service, and build a culture of continuous improvement.
• Leading the certification of Cyber Essentials Plus accreditation and ensure ongoing compliance.
• Implementing standards and operating practices for data management, information lifecycle management and security (e.g. cyber essentials plus).
• Leading and continually improving the operational performance of the team to agreed service level agreements.
• Supporting the development of business cases, including presenting on behalf of the Executive Team to the board of Trustees.
• Supporting the Director of Information Systems and Data Management as necessary in championing the use of technology as an innovator and cost reduction enabler.

About You

Educated to degree level or equivalent qualification and/or relevant professional experience, you will have a comprehensive awareness of existing and developing technologies and how they can be applied to the business.

You will also:

• Be able to recognise business opportunities and experience of presenting a clear strategic vision of how technology can be applied to achieve success.
• Be able to demonstrate experience of, implementing and managing IT strategies and priorities.
• Have experience of managing n-tier architectures hosted in private and public cloud environments.
• Have a strong working knowledge of fundamental computing concepts to support trouble shooting, problem solving and critical thinking methodologies.
• Have proven management experience, including performance management.

About the Organisation

The charity is one of the UK’s largest international animal welfare charities, currently supporting projects in over 35 countries worldwide, working for a world where donkeys and mules live free from suffering and their contribution to humanity is fully valued.

Benefits include:

• Competitive pension.
• Life assurance.
• 31 days holiday (including Bank holidays), rising to 34 with each full year of service.
• Wellbeing team.
• Recorded Pilates and Yoga classes.
• Long service awards.
• Healthshield plan
• Free Parking.
• Subsidised restaurant and shop.

“The Sanctuary is a positive place to work with friendly staff and a wonderful charity. With amazing work throughout the world, once you join you never want to leave!”

The organisation is a Disability Confident Employer and are committed to safeguarding and promoting the welfare of vulnerable people (children and adults) and expects all staff and volunteers to undertake this commitment. Applicants will be subject to safer recruitment processes, including an application for a Disclosure and Barring Service (DBS) check where required for the post.

You may also have experience in areas such as Head of IS, Head of IS and Data Management, Head of Data Management, Director of IS and Data Management, IS and Data Management Manager, IS and Data Management Director.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

We're looking for a kind, compassionate and resilient Deputy Manager to join our Emlyn Gardens service in the London Borough of Hammersmith & Fulham.

£38,500.00 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.

Want to feel like you're making a difference? You'll feel at home here.

Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

This role requires a valid Right to Work for the UK as Look Ahead are not a sponsoring organisation.

What you'll do:

The Deputy Manager is responsible with the Service Manager for the operational management of our specialist customer focused support services across the service. Working in partnership with stakeholders, external agencies and our Commissioning Team, you lead your Team to offer high quality support to customers to maintain their tenancies and empower people to live their best lives and move to independence. Responsible for Safeguarding our customers, you will promote sector best practice and legislative compliance to keep our customers safe within their environment. This role deputises for the Service Manager when required.

The role provides direct line management, leadership, coaching and support to Support Workers, Specialist Support Workers and Night Support Workers, ensuring compliance with current legislation, contractual requirements financial regulations and Look Ahead Policy and Procedures. You will ensure that Positive Behaviour Support is embedded in the service and provide ongoing coaching and support to allow staff to effectively deliver person centred support to customers.

For more information, please visit our website.

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

The right person for this role will:
Have extensive leadership and CRM experience
Will be familiar with PBS Framework/Capable Environments
Have the ability to motivate staff to deliver excellent services
Be fundamentally calm and resilient, will not let emotion adversely affect them or obscure their judgement
Be practical and methodical
Have excellent organisation skills and be able to work effectively under pressure
Thrive on change and enjoys dynamic diverse environments
Be respectful, articulate and sensitive in style of communication
Be motivated towards excellence and improvement of personal performance
Have the ability to cope positively with challenging and diverse behaviours
Enjoy social interaction and the company of others, joins in local activities to encourage customer involvement
Have good financial and business acumen
Be able to work as part of a team as well as being self motivated

What you'll bring:

Essential:
Minimum 3 years' experience of supporting vulnerable adults
GCSEs in English and Maths (grade A-C).
Health and Social Care qualification
Knowledge of Safeguarding and Mental Capacity processes
Experience of leading and managing a team
Possess excellent leadership skills with a positive, can do attitude
Ability to demonstrate positive personal authority and maintain proactive working relationships
Ability to create and maintain excellent working relationships with stakeholders
Demonstrable verbal and written communication skills
Experience of using Microsoft Outlook, Excel and Word

Desirable:
PBS qualification
NVQ Level 4 Diploma in Health and Social Care or equivalent qualification in Health and Social Care
Up to date knowledge of current social care legislation
Demonstrable experience of HR processes - Probation, Capability, Disciplinary.

About us:
Look Ahead is a dynamic, leading, not-for-profit care and support provider in London and the South East. As an organisation we deliver over 110 services, providing support to around 7000 customers each year. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Are you an ambitious finance professional looking to secure a role that offers an increase in responsibilities over time? Could you confidently run the day-to-day function of a finance team, whilst driving forward multi-faceted process improvement initiatives in line with strategic development? Keen to work for an ambitious organisation who have exciting growth plans that will strengthen their reach to some of the most vulnerable people across the country? If yes, this could be the role for you!

This growing, progressive health & social care charity is exclusively partnering with Robertson Bell in their search for a Head of Finance to join their dynamic team on a permanent basis. Reporting into the Director of Finance and Operations, you will provide leadership to a medium sized team, whilst having full management of all financial processes and standards across the group structure.

The key duties of this Head of Finance role are as follows:

• Full responsibility for the delivery of the annual budget, ensuring all assumptions are challenged around demand to make it as robust as possible.
• Provide leadership and guidance to the finance team, offering opportunities for upskilling and driving a culture of accountability and continuous improvement.
• Have full accountability for ensuring the organisation’s services are running to their budgets, challenging variances and making recommendations to bring them back in line as needed.
• Hold accountability for the day-to-day running of the external audit and production of the statutory accounts.
• Be the go-to financial expert in the organisation for the development of funding bids.
• Have critical oversight of cash management and forecasting on a weekly, monthly and quarterly basis.
• Take the lead in the production of the monthly delivery timetable, ensuring that the team are always delivering at 100%.

The organisation has ambitious plans for growth, development and diversification in the future, for which this role will have a key role in. By challenging the status quo and implementing new initiatives to enhance working capabilities and efficiencies, you will enable the finance team and the budget holders to deliver on their targets, in line with strategic growth. The Director of Finance and Operations is looking to invest in someone ambitious, with the view of providing exceptional on-the-job training to enable the post holder to assume additional responsibilities over time, and potentially grow into a more senior role!

The successful candidate will have:

• Achieved their full accountancy qualification.
• A background working in a finance role at a senior level of a medium sized organisation or larger.
• Experience working in an organisation with a similar business model (e.g. health or social care, social housing etc).
• Demonstrable experience of managing and driving performance across a team.
• Strong attention to detail, and the ability to remain calm under pressure.

This role will officially be based in their offices in London, although opportunities to work from home will be on offer for up to three days per week.

If you think this Head of Finance role might be of interest, please do not delay in applying, as initial screening interviews are being done on a rolling basis ahead of the closing date.  

PCS is the Public and Commercial Services Union, representing many thousands of members working in the civil service and related areas. We are looking for Executive Officers to support the work of our Union.

You will organise and prioritise the work of the office and employ changing technologies and methods to improve efficiency.  You may be asked to work in a confidential environment. Providing professional and efficient administrative support, you will maintain the office administration systems, manage diaries, plan and record meetings and undertake follow up action as required, as well as dealing with and drafting replies to correspondence.  You will plan events and organise travel arrangements and accommodation, undertake projects and manage personal casework as needed.  You may also have line management responsibility for staff.

Successful candidates will be able to demonstrate:  
• People management
• Working in a customer-focused organisation or service
• Organising and prioritising workload
• Effective written and oral communication, with a variety of audiences
• Knowledge and understanding of trade unions and work of the public sector 

Employer Benefits
You will have access to a generous package of staff benefits including: -
• flexible working (including hybrid working)
• childcare and family support
• generous maternity/paternity leave
• 32 days’ leave and Christmas closure
• pension scheme
• employee assistance programme

Salary and Location 
• Band 3, London, Spine points 33-29 Regional Spine points 37-33
• London Salary: £41,637 p.a. rising to £46,524 p.a. Regional Salary: £37,530 p.a. rising to £41,637 p.a. 
• Based: London or region (UK wide hybrid working available) PCS offices in London (Clapham Junction), Leeds, Glasgow, Cardiff, Liverpool, Birmingham, Newcastle, Bristol.

Learning and Development
The union offers a wide range of learning and development opportunities. We will work with you to support your continued professional development.

Closing date: at 12 midday on Thursday 25 April 2024

Applications must be received by the closing date and time specified.

Interviews will be held by Zoom: Tuesday 14 May 2024

Candidates invited for interview are required to make themselves available on the date/s specified.  Interview dates cannot be changed to accommodate candidates who are unavailable to attend on the specified date.

Candidates will be informed after the interview whether they are appointable.  The General Secretary will have ultimate responsibility of allocating roles to the successful candidates, with decisions being notified on filling any vacancies in due course. 

 
• CVs will not be accepted.  Only PCS application forms will be considered.
• PCS offers a generous range of benefits including assistance with childcare, extensive family-friendly schemes, generous annual leave entitlement and pension scheme.
• PCS is working towards equal opportunities and is positive about disabled people.
• All posts can be considered on a full-time, part-time or job share basis.

For further details and an application form please visit the PCS website 

As Supporter Care Administrator you will be the first point of contact for supporters, partner organisations, media representatives and others who get in touch with CSW in person, by phone or email.  We are looking for a warm, friendly person who loves people and is also highly organised.

Key Responsibilities (full responsibilities listed in the application pack):

• Act as the first port of call for all enquiries.
• Oversee the smooth running of reception, including receiving visitors and processing deliveries.
• Respond to telephone enquiries, ensuring that requests are followed up within a reasonable timeframe or passed on to the relevant person.
• Take and process donations over the phone.
• Update supporter records on our supporter database, including changing contact details, processing unsubscribes, entering supporter campaign actions.

Essential Criteria (full criteria listed in the application pack):

• A minimum of two years’ experience in a customer/ supporter facing role within the commercial, public or third sector.
• GCSE grade C or above in English and Maths, or equivalent.
• Experience of providing administrative support within an office environment.
• Experience of using a CRM or database to capture individuals’ details and contact.
• Experience of working cross-departmentally and with people across all levels of an organisation.

Salford Family Partnership Hubs are places within local communities across Salford offering services and support for children, young people and families.

Salford is a trailblazer area and will become the national leader for the Family Hubs and Start for Life Programmes, making the quickest improvements to services and sharing learning and best practices with all local authorities in the country.

Salford CVS has been working with Salford City Council’s Early Help Team on the first and second years of the Family Hub work. Our role has been consulting with communities through the Seeds of Change Box and Wishing Tree project, engaging Voluntary, Community & Social Enterprise (VCSE) Sector organisations and volunteers. We also manage a Family Hub small grants scheme providing small grants to VCSE organisations to support them in delivering their services as part of the Family Hub partnership.

We are seeking two dedicated Family Hub Navigators to work across the city of Salford to improve the wellbeing of parents and carers in the following cohorts:

• Young parents
• Fathers
• Families (communities of identity)

The Navigators will work with individuals to explore ‘what matters to them’, consider their strengths and interests, and identify an appropriate activity or service and connect them to it. The roles will be embedded within our wider Family Hub work and will link to our Wellbeing Matters Programme, which supports people to feel more connected to their community, more confident and less isolated by linking them to local groups and services.

We are looking for someone who:

• Will enjoy working within a team of dedicated, friendly people who believe in making a difference in Salford
• Will engage and build relationships with VCSE organisations and Family Hub teams
• Is confident working with people using a person-centred and strengths-based approach

If that sounds like you – then we want to hear from you!

Benefits of working for Salford CVS

• 28 days’ holiday – rising to 30 days (after five years), plus Bank Holidays (pro rata for part-time)
• Paid sick leave – subject to terms and conditions of service
• A compassionate approach to dependants’ leave and compassionate leave – to help deal with life’s unforeseen circumstances
• Pension scheme – with 7% employer contribution (and 1% mandatory employee contribution)
• Cycle to Work scheme
• Membership of the Hospital Saturday Fund via an employer-subsidised scheme (optional and non-contractual)
• RHS family membership (optional and non-contractual)
• Development opportunities – we support and encourage our staff to progress in their careers (including formal training)
• A supportive working culture – we respect and support one another to do the best we can

For further information and to apply, please visit our website via the Apply button.

Closing date: Noon on Thursday 25th April 2024
Interview date: Wednesday 1st May 2024 

We reserve the right to review applications before the closing date should we get sufficient applications.

Please note late applications will not be accepted.

This role will be a crucial part of Baytree’s Adult Education team, which currently consists of an Academic Manager, one other Academic Administrator (who is reducing her working hours after many years of service for Baytree), two ESOL tutors and the Women’s Service Director.  This new role will work collaboratively with the current Academic Administrator and the rest of the team to ensure the delivery of relevant and high-quality academic, adult education programmes in accordance with secured funding contracts.  The primary focus of these roles is to recruit, welcome and guide potential new students through the admissions process and undertake the administrative tasks necessary to ensure the smooth running of the Adult Education department, particularly the planning and delivery of high quality, relevant adult education courses.