Jobs

Beat is the UK’s eating disorder charity. We are looking a new Fundraising Administration Officer to support our passionate and ambitious team. 

You will provide administrative support to the marketing and income generation team to help us raise the vital funds to help more people than ever before.

One of the most rewarding aspects of the role is the opportunity to work closely with fundraisers with a connection to Beats cause. Candidates with the personability to work with people, with a positive attitude and ability to empathise with stakeholders will therefore do well in this role

Location: London based

Salary: £42,750 plus £3,483.94 ILW per year

Length of contract: Permanent

Hours per week: 37

Closing date: 15th April 2024

Interviews: 22nd April 2024

Who are Women’s Aid?

Women’s Aid is the national charity working to end domestic abuse against women and children. We are a federation of over 170 organisations which provide just under 300 local lifesaving services to women and children across England. For almost 50 years we have campaigned on behalf of our members and survivors to shape policy and practice, and to raise awareness of domestic abuse.

Purpose of the Business Development Manager role: 

As Business Development Manager, the successful candidate will play an integral role in generating income for the charity – securing high value corporate partnerships and working on product development in collaboration with service delivery teams. Working close with the Head of Business Development, the post holder will source and secure new business and funding to enable the organisation to sustain and further develop our services and further our mission. Alongside targeting prospecting techniques, the Business Development Manager will need an understanding of financial management, and strong influencing skills to harness the support of the wider organisation to meet its objectives – working towards a team income generation target that is reviewed and updated annually. 

 Key duties and responsibilities of Business Development Manager:

• Identifying, researching and developing new business opportunities, creating robust business cases and resource plan to support proposals.
• Writing high quality bids and funding applications.
• Delivering a new Account Management approach for corporates, working to bring together existing functions across the organisation in one place.
• Working with the Head of Business Development to build and maintain a strong sales pipeline. Reporting on sales, pipeline and activity.
• Territory planning to define how income targets will be achieved, with documented action plans.
• Working creatively with colleagues across the organisation and with decision makers at partner organisations to demonstrate how working with Women’s Aid delivers measurable business benefits and ROI.
• Identify and build strong partnerships/products that bring us substantial routes to markets, including public sector agencies.

What we are looking for in our Business Development Manager:

• Experience in business development or corporate partnerships background.
• Good understanding of how to generate income in a charity organisation, with experience of income targets in previous organisations.
• Experience of developing and implementing strategies and ways of working.
• Excellent communication skills, evidenced by building and maintaining long-term corporate strategic partnerships.
• Good understanding of digital tools and the ability to analyse data (CRM systems and method and excellent understanding of excel).
• Organised and strong project manager, confident in solving problems and securing financial targets.
• Team player with strong inter-personal skills.

Benefits of joining us as our Business Development Manager include:

• Generous Annual Leave: 25 days + 2 Company Holidays + 8 UK Bank Holidays, with an extra 1 day per year after 1 year of service, up to a maximum of 5 additional days.
• Valuable Pension Benefits: a generous 7% employer contribution.
• Flexible Working: remote working, a generous TOIL scheme, and family-friendly policies
• Wellness and Support: including a cycle to work scheme, free optician check-ups, annual flu vaccines, access to a 24-hour employee assistance counselling helpline, a ‘Headspace’ app for mindfulness, and ‘Reflective Practice’ sessions.
• Making a genuine difference, in a rewarding role where your work will directly result in helping Women’s Aid to be able to provide lifesaving services for women and children across England.

How to apply? 

• Using the link, please submit your CV and a Cover Letter. Your Cover Letter should be no more than 2 pages long and should include a summary of your reasons for applying for the position. You should also include details of how your skills, behaviours and experience meet those necessary for the role, as listed in the Job Description and Person Specification.

NB:

• Women only need apply under schedule 9 (Part 1) of the Equality Act 2010
• If you have been shortlisted for interview, you will be informed by email. Regrettably, we are normally unable to acknowledge unsuccessful applicants.
• We reserve the right to close a recruitment campaign earlier than the advertised closing date if a high volume of responses are received.
• All posts, including remote posts, must be based in the UK.
• Women’s Aid is committed to quality, equality, and valuing diversity. Applications are particularly welcome from Black and minoritised women.
• We are a Disability Confident employer. We guarantee to interview all disabled applicants who meet the minimum criteria for vacancies. 

We are looking for a Personal Assistant and Office Administrator to provide executive support to the CEO and Board of Trustees, as well as adding administrative capacity to the Support Team. 

Our mission is to show Christ's love to people in prison by coming alongside them and supporting them. We run a number of programmes, including Angel Tree, Sycamore Tree, Prayer Line and Pastoral Care.

This position is 35 hours per week across five days. This role is based in our office in London (SW1). We are open to discussions about flexibility.

If you'd like to be part of a small and passionate team of people supporting the work of thousands of Volunteers in prisons across England and Wales, we would love to receive your application!

Please apply with a full CV and covering letter. You must have the right to live and work in the UK.

We work with people from all walks of life and we want to reflect the diversity of our volunteers, supporters and the people we serve in prison. Therefore, while of course we welcome all applications from interested and suitably experienced people, we particularly welcome applications from underrepresented minoritised groups.

We also invite interest from those with excellent experience in a number of areas but who may not meet all of the specified criteria. 

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

Are you ready to make a significant impact in the arts sector? We're on an exhilarating journey with our visionary five-year strategic plan, The Next Five Years, and we need an exceptional Trusts and Grants Manager to spearhead our fundraising efforts. In this pivotal role, you'll dive deep into research, crafting compelling narratives for support, and cultivating relationships with a diverse range of trusts, grant-making bodies, and statutory organizations. Your mission is to secure vital funds that will propel us towards our ambitious goals and objectives, marking a new era of success for our organization.

As our Trusts and Grants Manager, you'll be at the heart of our Fundraising & Development team, reporting directly to the Head of Fundraising & Development. Collaborating closely with colleagues across various departments, from Creative Partnerships to Festivals, you'll be instrumental in driving our mission forward. And with our commitment to diversity and inclusion, we eagerly encourage applicants from underrepresented backgrounds to bring their unique perspectives and experiences to our team.

We're dedicated to supporting our employees' wellbeing and growth. From generous holiday allowances to discounted gym memberships and flexible working options, we ensure our team thrives both personally and professionally. Join us, and together, let's create a future filled with creativity, innovation, and boundless possibilities.

One of the UK’s largest housing associations are recruiting a new Capital Accounting Manager.

What we’re looking for:

• Do you possess a CCAB accountancy or other qualification with post qualification experience in the housing, real estate or property sector?
• Are you an effective Manager practiced in gaining the best out of a team with contrasting levels of experience?
• Are you experienced in fixed assets accounting, specifically accounting for housing properties and investment properties?
• Are you confident in working with large complex data, with an ability to streamline and promote data quality, working with managers across the organisation and internal teams to improve the quality and integrity of data?
• Do you have current line management experience?
• Are you a strong user of Excel and systems?
• Are you an excellent communicator? Specifically, in influencing and the ability to develop business networks and work collaboratively with various stakeholders?
• Can you plan and organise priorities effectively according to business need?
• Do you have a demonstrable commitment to ED&I – comfortable and happy to foster this in the team?

If so, this role is perfect for you!

A bit about the role:

As a Group Capital Accounting Manager, you will provide accounting support on all areas related to fixed assets and grants, manage the reporting of fixed assets both from a Group and a subsidiary perspective and be key in delivering a successful audit process liaising with external auditors. You will manage the team responsible for ensuring the accuracy and quality of Fixed asset accounting records. Some of the key results for the role include:

• To maintain the Fixed Asset Register, Grant Register, Investment Property Register and Other Fixed asset register updates
• Work with internal stakeholders where required to ensure all registers are updated on a timely basis with accurate information and reconciling each register to the General Ledger at each reporting period.
• Provide effective and appropriate challenge of the business area to minimise financial risk and implement controls.
• Line manage the team to ensure a consistent and reliable service to stakeholders.
• Facilitate the completion of audit queries for the relevant directorates.
• Lead on the year-end valuation of investment properties from a finance perspective.

This role will require a minimum of 1 day a week working in the central London office.

A bit about us:

We are committed to delivering a responsive and easily accessible repairs service and investing in our existing homes so they are safe and well maintained. Our retrofit projects will make thousands of our homes more energy efficient.

We work with councils and communities to promote economic inclusion, tackle inequality and poverty, and prioritise wellbeing.

Here just a few of the benefits:

• Flexible and hybrid working (depending on the role)
• Up to 30 days’ annual holiday plus bank holidays
• Competitive salaries that are benchmarked regularly against current market rates
• Two additional paid volunteering days each year
• Flexible benefits scheme, including family friendly benefits and access to a discount portal
• 4 x salary life assurance
• Up to 10% pension contribution

For a confidential conversation about the role please contact Phil Southern at Ivy Rock Partners.

At City Rise Battersea we're passionate about developing and deepening relationships, equipping the church and transforming the city.

We're looking for a new Creative Lead to continue the development of City Rise voice and brand by creating a distinct tone with a strong recognisable design style.We take pride in our forward-thinking, open, and transparent approach, making a tangible difference in the lives of those we serve. Are you ready to join our passionate team as we see Faith Rise, the Church Rise and the City Rise? 

Role Summary

To promote and amplify the strategic vision and missional activities and objectives of the church through an effective digital communications strategy. To lead on delivery and establish a team of volunteers who together inspire a culture of creativity and implement all elements of media, design and communication. This role will continue the development of the ‘City Rise’ brand, creating a distinct tone of voice with a strong, recognised design style. Through a range of communication channels including copy, print, web, videography, photography, social media, internal signage and  visuals, this role will actively collaborate with ministries to promote, capture and convey the energy and life of our diverse and growing community.

Role Responsibilities

• Effectively create and deliver the communications strategy, in line with the vision and missional objectives.
• Serve the City Rise vision by contributing to the wider operations and ministries of the church where needed.
• Grow a team and establish a creative community at City Rise - Identify, develop and support a team of volunteers who can dream and deliver creative ideas to enrich our vision and mission in line with our values.
• Identity, develop and lead a team of volunteers for involvement in Sunday services & key events throughout the year, developing a consistent style of photography and videography across services and events, including editing all Sunday and midweek content, compiling/organising photos.
• Manage all digital platforms and access to church accounts.
• Socials - Manage all social media accounts and continually develop ways to grow and engage viewers, including concept creation and development of social media campaigns, and creating and designing social media content from Sunday and weekly events, scheduling and posting as required.
• Create templates and oversee social media delivery for other ministries e.g. youth and young adults.
• Design and produce print and digital assets, from lanyards and flyers to signs and T-shirts. (for e.g. online, Sunday services and other events and ministries) ensuring all publicity adheres to our brand guidelines.
• Website - Design, review and update content of the website as necessary.
• Digital Display - Oversee and create the media used through screens onsite: notices, adverts and slides.
• Communicate effectively, both internally (with leadership and team volunteers) and externally (relating to our broader community).
• Support the termly planning for events and activities, attending planning meetings for creative input as required.

Hours: Full Time - Sunday to Thursday, (4 days could be considered for the right candidate, but will include Sundays)

Responsible to: Chief Operating Officer

Location: Battersea, London SW11 1EJ. Hybrid and remote working by negotiation.

Leave Entitlement: 28 days (pro rata) annual leave, plus statutory bank holidays

Salary Band: £27,000-£34,000

This role has an Occupational Requirement to be a Christian, as permitted under Schedule 9, Part 1 of the Equality Act 2010. This will be demonstrated by a commitment to supporting and demonstrating the Church of England Statement of Faith. Due to the core responsibilities of the role, the candidate should, if not already, be an active member in the City Rise St Mark’s congregation.

This role may require an enhanced DBS.

The Commonwealth Foundation is recruiting for its Graduate Internship Programme. We are seeking four Interns for six-month placements across different areas of our organisation.

To be considered, all applicants must have an existing right to work in the United Kingdom and must be able to provide evidence of that right in their application.

Who we are

The Commonwealth Foundation is an intergovernmental organisation established by Member States in support of the belief that the Commonwealth is as much an association of peoples as it is of governments. We are the Commonwealth agency for civil society; an organisation dedicated to strengthening people’s participation in all aspects of public dialogue, so they can act together and learn from each other to build democratic societies.

Our vision is of a Commonwealth of equal, just and inclusive societies. Our mission is to contribute to that vision by:

• Supporting the active and constructive participation of Commonwealth citizens in all aspects of their governance
• Nurturing the growth of vibrant and free civil societies in all Commonwealth countries
• Advancing the principles and ideals of the Commonwealth

We work in accordance with our values to advance the principles and ideals of the Commonwealth as enshrined in the Commonwealth Charter.

The role

Our Graduate Internship Programme provides opportunities for recent graduates to participate in all aspects of the Commonwealth Foundation and gain experience, strengthen their knowledge and develop their skills.

We maintain a team of interns who are recruited together for a six-month period, which may be extended to a maximum of 12 months depending on performance and the needs of the Foundation. Our interns are fully integrated into the Foundation’s staff structure, and we pay close attention to their professional development.

The successful candidates will be allocated to one of the following areas of our work:

• Commonwealth Civil Society (home of our major grants work)
• Creative (within the Advocacy & Creative Programme, home of our cultural initiatives including adda and the Commonwealth Short Story Prize)
• Advocacy (within the Advocacy & Creative Programme, also home of outreach, advocacy and the Critical Conversations events series)
• Communications (working across the Foundation as part of the Knowledge, Learning & Communications team)

Responsibilities are tailored to the needs of each team and the intern’s own areas of skill and interest. For more information on our programmes and our work, see our current Strategic Plan. 

Although interns will be based in one of the above programmes, they will be given the opportunity to experience other areas of the Foundation’s work and will also collaborate with their fellow interns on specific projects.

Our responsibility to Interns

We prioritise the professional development of interns, encouraging participation in both internal and external learning opportunities and experience across programme areas to broaden knowledge and skills.

We include our interns in all our activities including strategic and work planning and staff events, and endeavour to ensure that everyone feels nurtured and valued.

Who we look for

The Foundation strives to be a welcoming and inclusive place to work. We aim to ensure that the Graduate Internship programme is as accessible as possible to people from a range of socio-economic backgrounds.

You will have excellent research and administrative skills and ideally have a good knowledge of, or interest in, at least one area of our work: freedom of expression, climate justice or health justice. Experience using technology is important, and knowledge of Microsoft Office and online platforms is required.

We are looking for people who are curious and willing to learn and who will actively promote the values and principles of the Commonwealth and the Foundation.

You must possess and declare at the time of application the right to work in the UK for the full duration of the internship. The Foundation cannot assist in altering the visa status of any applicant.

What we offer

We offer interns a salary of £2,000 per month (equivalent to £24,000 per annum) for a six-month fixed term internship contract. Annual leave is calculated at 30 days per year (pro-rata) inclusive of public holidays and the Foundation’s own designated leave days.

We are currently operating a flexible working policy which requires all staff to work from our central London office at least five days per fortnight including every Wednesday. Applicants must be able to affirm their capacity and willingness to work within our policy.

Our aim is to help our interns to their next position. To that end, we provide guidance on future opportunities as well as assistance with refining CVs and undertaking interviews. There is no expectation of a role with the Foundation at the end of the internship.

Our commitment

The Foundation celebrates diversity, and we are proud of our diverse and welcoming team. All qualified applicants already eligible to work in the UK will receive consideration for employment without regard to disability, race, nationality, ethnic or national origin, religion or belief, sex, gender, sexual orientation, gender reassignment, marital status or pregnancy.

If you need us to make any special accommodation in the recruitment and selection process because of a protected characteristic, please let us know.

The process

Applications should be submitted online via the Foundation website. The application requires you to download and complete an application form, setting out your experience and interests and what you can bring to the role as described, and in the role description provided to download. Your completed application form will then need to be submitted online via the link on the Foundation website. 

The application also requires you to provide evidence of your existing right to work in the UK.

Important note on closing date:

The nominated closing date for applications is Monday 22 April 2024, 1pm BST.

However, we will monitor the number of applications received, and reserve the right to close the application window early any time after Tuesday 2 April, 1pm BST. This is to keep application numbers manageable and to be able to give due consideration to all applications received. We therefore recommend submitting your application as early as possible and before Tuesday 2 April 1pm BST.

Interviews: week of 13 May 2024

Start date: Monday 24 June 2024

DEADLINE FOR APPLICATIONS: 22 April 2024 12pm BST

About the Role:

Exciting Opportunity to join Refugee Migrant Centre (RMC) as a Receptionist and become part of our renowned regional charity dedicated to supporting refugees and migrants. With over 23 years of experience, RMC has assisted thousands of individuals from 162 countries, fostering integration and empowerment through various services.

Purpose and Scope of the Role:

As a Receptionist at RMC, you will be the welcoming face of our organisation, providing crucial support in administrative tasks and ensuring smooth operations at our reception area. Your responsibilities will include managing incoming calls, greeting visitors, scheduling appointments, and assisting with general inquiries. Additionally, you will collaborate closely with internal teams to facilitate effective communication and uphold the organisation's standards of service excellence.

Main duties and responsibilities of the role:

· Welcoming visitors and directing them to the appropriate personnel or department.

· Managing incoming calls and transferring them to the relevant individuals.

· Handling inquiries from clients, volunteers, and stakeholders in a courteous and professional manner.

· Scheduling appointments and maintaining appointment calendars.

· Assisting with administrative tasks such as data entry, filing, and photocopying.

· Coordinating deliveries, mail, and courier services.

· Maintaining cleanliness and organisation at the reception area.

· Providing general administrative support to colleagues and management as needed.

Qualifications and Skills:

· Previous experience in a receptionist or administrative role preferred.

· Excellent communication skills, both verbal and written.

· Strong interpersonal skills and a friendly, welcoming demeanour.

· Proficiency in Microsoft Office Suite (Word, Excel, Outlook).

· Ability to multitask and prioritise tasks effectively.

· Attention to detail and accuracy in handling administrative duties.

· Flexibility to adapt to changing priorities and work in a fast-paced environment.

· Knowledge of additional languages is an advantage, particularly languages spoken by refugees and migrants.

Purpose and Scope of the Role:

The Refugee & Migrant Centre (RMC) are renowned for our work in assisting refugees and migrants through crisis and disadvantage; we remove barriers to integration and help our clients to become equal citizens. This great opportunity offers an experienced and innovative candidate the chance to join us, as our HR lead.

This is an exciting time to be joining the team, as we continue to grow to meet our aspirations. RMC are seeking a forward-thinking candidate who will be responsible for ensuring an excellent human resources service to the organisation including advice on complex employment matters, effective employee relations, recruitment, policies and procedures and ensuring that fair and consistent practices are followed in relation to all employment matters. This role is vital to our infrastructure following a period of rapid growth in staff numbers at the charity, as well as in our external activities and impact.

Location: RMC has four branches in Birmingham, Wolverhampton, Walsall and Dudley. The successful candidate will be based on site in Birmingham and/or Wolverhampton with regular travel required to all branches when necessary.

Salary and benefits: £43 - £46k depending on experience and qualifications. Company pension, Employee Assistance Programme, health and wellness support. Training and opportunities for advancement

Hours: Full Time (5 days/35 hours per week)

Contract: Permanent

Main Tasks and Responsibilities

The key features of the role cover:

Strategy

· Support the Senior Leadership Team (SLT) in ensuring strategic workforce planning and change management in alignment with RMC’s overall strategy.

· The post holder must have a proven track record in managing complex HR issues such as grievance, disciplinary, sickness absence and other HR matters and be able to support managers in building effective working relationships.

Service Management

· Leading the provision of a comprehensive human resources service to ensure that we are recruiting the best employees and volunteers and supporting them to deliver outstanding services and other positive change for refugees and migrants.

· Managing RMC’s Human Resources in line with relevant service standards, key performance indicators and the human resources budget, ensuring robust plans are in place but also flexibility to cope with new needs, as they arise.

· Advising the SLT (CEO, Deputy CEO and Head of Services) and other senior managers on human resources matters and ensure all people managers in the organisation have the necessary skills and support to address complex employment issues e.g. in relation to sickness, performance and disciplinary and grievance processes.

· Leading on ensuring that all human resources policies and processes are adequate and reviewed regularly.

· Overseeing RMC’s performance management framework and advise senior managers on any remedial actions required.

· Ensuring timely and accurate workforce information is available as required for trustees, senior managers and the Finance team (e.g. for payroll purposes).

· Actively contribute to RMC’s evaluation process and participating in salary appeal panels and salary benchmarking exercises, and providing advice to senior managers on any salary-related matters.

Learning and Development

· Ensuring the People and Human Resources team provides the best possible learning and development opportunities for RMC employees and monitoring compliance with mandatory training (including data protection, health & safety, and safeguarding).

· Coordinate existing and potential learning and development opportunities.

Culture and Staff-Wellbeing

· Overseeing initiatives to promote the wellbeing of staff, including volunteers, being mindful of the impacts on them of working with marginalised members of society, and monitoring and supporting the wellbeing of staff.

· Managing staff satisfaction surveys, including analysis of results and working with SMT to develop action plans in response to the results.

· Monitoring the diversity of staff and volunteers. Helping to ensure the existing broad diversity at the RMC is maintained and enriched further.

Compliance

· Ensuring compliance by RMC with employment law and safeguarding obligations in relation to staff, including safe recruitment.

· Ensuring any personal data of staff, including volunteers, is kept in line with data protection regulations.

Other Responsibilities

· Recognising the importance of taking care of own wellbeing and taking advantage of wellbeing initiatives offered by the organisation to our staff.

· Ensuring compliance with organisational policies and practices, and attendance at mandatory training.

· Any other duties as required by the organisation.

There will be a two-stage interview process with the 1st stage consisting of presentation and interview and the 2nd of informal meetings with groups of key managers.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.

MAF UK (Mission Aviation Fellowship) is a dynamic Christian charity committed to making a lasting impact worldwide. We are dedicated to serving remote and isolated communities by providing essential aviation and logistical support. As part of our mission, we are seeking a passionate and driven individual to join our team as a Digital Donor Acquisition Manager.

As the Digital Donor Acquisition Manager, your primary responsibility will be to strategise, develop, and oversee digital campaigns aimed at acquiring new donors and maximising our digital fundraising efforts. Your expertise in digital campaign development, especially in paid ads, combined with your exceptional digital copywriting skills, will be crucial in driving donor engagement and supporting our strategic priorities and goals. You will work closely with cross-functional teams, including marketing, communications, and fundraising, to create and execute campaigns that resonate with our supporters, acquire new donors and increase donations.

Key Responsibilities:

• Developing and executing digital campaign strategies, including; overseeing thorough market research and donor analysis to identify target audiences and create data-driven campaigns, as well as leading the copywriting and initial design concepts

• Supporting organisation fundraising campaigns through oversight and support to the matrix team, optimising paid advertising campaigns across various platforms, to attract new donors and supporters . These include - Google Ads, Facebook/social Ads, and other relevant channels

• Increasing our digital copywriting quality

• Developing and monitoring appropriate analytics to generate comprehensive reports on key performance indicators, providing actionable insights for live and future campaigns

• Managing campaign budgets, ensuring cost-effective allocation of resources to achieve fundraising targets

To be successful you will need to:

• Be educated to degree level or hold a professional qualification
• Be able to demonstrate a comprehensive strength in the development and management of digital marketing and donor aquisition campaigns
• Be familiar with SEO marketing and CRM systems and related analytics

Deadline for applications: Friday, 19th April 2024 at 12noon.

If you are passionate about using your digital marketing skills to make a difference in the world and share our commitment to serving others, we want to hear from you! Join us in our mission to bring hope and transformation to communities in need.

Terms and Conditions

• Location: This role is base at the MAF UK Offices in Folkestone, Kent.  We welcome hybrid working in line with our flexible working policy, the needs of the business, the requirements of the role and your location. This will be discussed at interview.
• Working Hours: At least 36 hours per week, with 1 hour for lunch daily unpaid. Hours should be agreed with line manager.
• Annual Leave: Annual leave entitlement of 22 days per year and 8 paid public holidays per year.
• Pension Scheme: Non-contributory (10% of salary).
• Probation: 6 months
• Notice Period: 3 months each.
• Salary: £40,000 per annum

We're looking for a temporary Revenue & Income Officer to join Your Place and be part of our dedicated team to help us with our mission to solve homelessness in east London, one person at a time!

About the role
Based within the Resident Services team, the Revenue Officer will play a critical role to help deliver an effective and high performing rent collection and recovery service in accordance with legislation, the organisation’s policies, set performance targets and customer satisfaction requirements.

In collaboration with the RSM and RI Team Leader and Finance Team to ensure that Your Place are compliant with all regulations and using robust policy and procedures. Support with the set up of the new Pyramid system and ensuring the right systems are in place to effectively manage the Revenue and Income stream and arrears of the organisation.

Maximising the organisation’s Revenue and Income by liaising with both internal and external partners including the Resident Services, Keyworkers, HB, DWP and directly with residents., and effectively managing the arrears.

This role will also manage the impact of welfare reform provisions, ensuring an effective advice and support service to residents to manage risk on revenue and income levels.

Contract: Temporary Contract (until September 2024)
Hours: Monday - Friday 37.5 hours 
Location: Canning Town, London

Other responsibilities include

• Investigating and support clients with Housing Benefit Appeals
• To support our project to transfer all accounts from Inform to Pyramid
• Investigate and support to manage Overpayment Claims from Housing Benefit
• Ensure rent accounts are up to date and correct. Checking HB entitlements against PC rates and requesting adjustments accordingly.
• Chasing ex resident arrears
• To manage resident rent and accommodation charge accounts and other former resident debts, on a regular basis identifying trends and patterns on individual accounts and then liaise with Support Workers or residents to rectify income issues and address arrears in line with policies and procedures
• To contribute towards the continuous improvement of performance in line with the organisation’s service plan targets
• To work collaboratively and closely with the Finance officer and Revenue and Income Team Leader to ensure all rent accounts tally.

About you

• Demonstrable experience of working in a supported housing environment in a similar or related role for at least 5 years
• GSCE (or equivalent) in English and Maths
• Experience of working with software applications including Microsoft office and bespoke IT Systems.
• Strong organisational skills, with the ability to meet deadlines and priorities workloads.
• Able to take ownership and deliver excellent customer service in a professional and confident manner
• Demonstrate a positive, flexible approach to team working.
• Ability to communicate with residents and colleagues effectively.
• Ability to provide customer focused and responsive services.
• Willingness to work flexible hours to meet the needs of the service
• Patient and pro-active
• Commitment to the Your Place values including diversity and inclusion
• Housing or a related qualification - desirable but not essential

About applying

When applying don't forget to answer the questions in our application process to tell us more about how you meet the skills, knowledge, and experience to be successful in this role.

At Your Place, we are passionate about creating an inclusive workplace that promotes and values diversity. We know through experience that the different ideas, perspectives and backgrounds create a stronger and more creative work environment that delivers better resident outcomes. We welcome applications irrespective of peoples age, disability, sex, gender, identity and gender expression, race or ethnicity, religion or belief, sexual orientation or other personal circumstances. We have policies and procedures in place to ensure that all applicants are treated fairly and consistently at every stage of the recruitment process, including the consideration of reasonable adjustments for people who have a disability.

This post is subject to an Enhanced DBS check and a right to work in the UK.

We are seeking an experienced IT professional to join the charity.  This is a newly created position reporting to the Head of IT.  The aim of this role is to encompass the charity’s Helpdesk (1^st through 3^rd line support) and IT Technician responsibilities to include new builds and repairs, network and server maintenance, telecoms improvements as well as project support. This role is based at our head office in Snetterton, Norfolk and will support all our sites across the UK as well as end users abroad. Occasional travel to our four UK sites will be required.

We are looking for someone with experience in Windows Operating Systems (Pro/Enterprise & Server), Mobile Operating Systems (Android & iOS), M365 administration (including Entra ID, Intune, SharePoint, Exchange Online), Windows Server roles - DHCP, DNS, Active Directory, Print and Networking (including routers, switches, cabling, APs).

The successful candidate will have great people & communication skills and be able to communicate concepts and instructions clearly to people with non-technical backgrounds.

This role is initially being opened on a fixed-term basis, with opportunity to review after 12 months once an IT roadmap has been developed.

World Horse Welfare’s values are grounded in pragmatism and compassion as it strives to support and strengthen the horse-human partnership in all its guises through a combination of care, research, education and influence. The charity promotes and protects welfare across the full spectrum of the equine world including horses in need, sport and leisure horses, and horses used in work and production.

Benefits include a generous pension scheme and cash health plan, paid employee sickness absence scheme, a minimum of 31 days’ holiday (including bank/public holidays and mandatory shutdown between Christmas and New Year) and death in service.

World Horse Welfare takes great pride in being realistic, compassionate and forward-thinking and the successful applicant will be expected to share these values. 

World Horse Welfare is committed to championing equality and diversity in all aspects of employment and in the services that it provides. We encourage applications from under-represented groups, particularly ethnically diverse communities, LGBTQ+ and disabled people.

The Rape and Sexual Abuse Support Centre (Rape Crisis South London) is looking for a therapist with experience of working therapeutically with acute high risk presentations to join our Children and Young People’s Counselling Service as a Well-being and Safeguarding Counsellor. Working alongside play therapists, family prevention practitioners and school well-being counsellors, you will provide specialist therapy to girls and young women aged 5+ in hubs across the South London Boroughs. If you feel passionate about providing high quality, trauma-informed therapy to survivors of sexual violence and have experience of counselling young people, then this is the role for you.

We will provide the successful candidates with:

● Clinical supervision

● A salary of £36,000 - £38,000, dependent on experience, pro rata

● An in-depth induction training programme which includes the different types of sexual violence, impacts and coping strategies and the RASASC empowerment model

● Regular CPD and developmental opportunities

● Annual leave entitlement is 27 days a year plus bank holidays (pro rata) plus the period of 25 December -1 January.

● NEST pension scheme; 3% employer contribution and 5% employee contribution.

● Travel loan and cycle to work scheme. 

● Access to a range of benefits including My GP Anytime, My Employment Assistance Programme, My Online Health Assessments, My Perks and The Health Shield scheme.

The successful candidates will work 3 days a week between Monday – Friday 9am – 8pm. This is a hybrid role which includes a minimum of two days a week in the community or our Croydon office.

The post is open to female applicants only as the role is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.

RASASC is an equal opportunities employer, and we are particularly keen to receive applications from women underrepresented in the violence against women and girls movement.

We will assess applications on a rolling basis and applications may close at any time, if we find enough high-quality candidates. 

We are recruiting a Programme Manager to lead our grassroots consortium Better Bethnal Green (BBG) supporting young people facing multiple/complex disadvantages in the borough. Our partners and we are specialists in transforming the life trajectories of young people who have become marginalised by local poverty, unemployment and crime – particularly those from BAME communities who are disproportionately affected by these issues. 

The consortium will work to address violence in the Bethnal Green area, Tower Hamlets, London by working with key stakeholders, young people and local communities to provide a range of interventions, capacity building and support.  

This opportunity is ideal for someone who will relish the challenge of working with a dynamic consortium with an ambitious vision. You will have programme management experience, preferably within a community setting and a track record of meeting your goals and targets. You will have creative ideas on how to maximise impact, reduce violence and increase community resilience. You are a people’s person, find it easy to communicate verbally and in writing and enjoy building networks and co-ordinating stakeholders.

This is a unique opportunity to lead a creative and innovative approach to violence reduction and to leave a lasting legacy that positively impacts young people and local communities.