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Clinical Research Manager
The Clinical Research Manager will play a key role in advancing ARUK’s drug prioritisation activities as part of the Clinical Accelerator Programme. Working closely with the Senior Clinical Research Manager, this role will drive the identification, evaluation, and progression of high-potential drug candidates toward clinical trials, delivering tangible impact for people affected by dementia.
This role is vital in advancing Alzheimer’s Research UK’s research objectives and organisational strategy and will be key to delivering impact for people affected by dementia. The Clinical Research Manager will manage the planning and delivery of ARUK’s drug prioritisation activities working collaboratively with external stakeholders and various departments across the organisation, including the wider Research, Fundraising and Policy, Communications and Involvement Teams to develop the programme and ensure successful delivery and measurable impact.
This role sits within the Clinical Research team in the Research Directorate, an ambitious, proactive and growing team that is driving forward initiatives to bring more clinical trials to the UK for people living with or likely to develop dementia. With the first generation of disease modifying treatments recently approved, this is an exceptional opportunity for an individual with strong research experience who understands the clinical research environment in the UK, to contribute to groundbreaking work in dementia research, aligning with and advancing on the Government's new investment initiatives in the Dame Barbara Windsor Dementia Goals.
Key Responsibilities:
1. ARUK Drug Prioritisation Programme Delivery and Development
· Lead on the identification of therapies with the potential to be prioritised for clinical trials in Alzheimer’s and other types of dementia through literature search and communication with the clinical research community and key external partners, with support from the Senior Clinical Research Manager.
· Lead the development and drafting of high-quality scientific dossiers that directly inform prioritisation decisions and progression of drug candidates.
· Lead the translation of recommendations from external advisory panels into actionable next steps.
· Work with the Senior Clinical Research Manager and the Senior Clinical Programmes Operations Officer to plan drug prioritisation activities, including meeting logistics, panel engagement, feedback and to track and evaluate progress.
· Identify, evaluate, and drive forward high-impact opportunities for drug prioritisation and clinical development in consultation with Partnerships, Evidence and Funding teams.
· Design and embed scalable processes to proactively monitor the global drug development landscape, utilising databases, conference intelligence, and literature to curate a dynamic intelligence log that tracks therapeutic candidates, development progress, and emerging opportunities across industry and academia.
2. Driving the advancement of the Clinical Accelerator Programme and delivery of key components of its strategy
· Drive planning and implementation of new activities as relevant to continually develop and advance the clinical research strategy
· Collaborate in mapping the clinical research ecosystem, identifying gaps in research and recommending actions to address them.
· Keep abreast of developments and trends in dementia clinical research to influence ARUK's strategies and decisions.
· Support and continuously strengthen internal reporting mechanisms, ensuring timely, high-quality updates to Senior Leadership and relevant boards that enable effective governance, informed decision-making, and strong organisational coordination
· Work closely with the Research Involvement Manager to integrate best practices in involvement and co-production to ensure our research is relevant for and supported by people affected by dementia
· Ensure effective information-sharing across internal stakeholders, including Research, Fundraising, Finance, Policy, Communications and Involvement teams, to maximise the visibility, uptake and strategic use of Clinical Accelerator Programme outputs.
· Aid in the planning, production, and communication of clinical research-related content with the ARUK Communications and Fundraising teams.
3. Strengthening Relationships with External Stakeholders
· Foster and nurture relationships with clinical leaders and research funders in the UK to build the profile of ARUK’s clinical research and help us to accelerate research towards a cure.
· Work closely with our Research Partnerships manager to maintain and build partnerships that further our clinical research objectives.
· Support the Senior Clinical Research Manager and Head of Clinical Research in enhancing ARUK’s external profile through active participation in meetings and collaborations with key stakeholders.
Knowledge, skills and experience needed:
· PhD in a relevant biomedical field or equivalent experience in clinical or scientific research
· Strong ability to critically interpret and evaluate pre-clinical and clinical data
· Familiarity with the drug development process of taking a therapy from pre-clinical studies to regulatory approval.
· Excellent stakeholder management skills.
· Demonstrable commitment to collaborative and inclusive working.
· Proven experience in project management with the ability to adhere to deadlines and prioritise tasks.
· Understanding of research programme management.
· Experience or understanding of preparing scientific dossiers or evidence summaries to inform research prioritisation, funding, or strategic decision-making.
· Understanding of dementia research and funding landscapes.
· Experience working with biotech and pharmaceutical companies
· Exceptional scientific communication skills (written and verbal).
· Detail oriented
· Good IT skills.
· Commitment to ARUK’s vision, mission and values.
· Values the involvement of people with lived experience in research.
· Highly self-motivated with the ability to work across different teams and departments.
· Solution-focussed with the ability to problem solve creatively.
· Able to work independently.
· Collaborative approach with ability to build strong relationships with a range of stakeholders.
· Good communicator with the ability to tailor communications to a range of audiences.
Additional Information:
Ways of working:
As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office.
Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals. This includes when attending the office for various meetings/events.
Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD.
Salary: Circa £46,000 per annum, plus benefits.
Please download the Vacancy Pack on our website for more information.
The closing date for applications is the 28th June 2026, with interviews being arrange once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date.
We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential. We actively encourage applications from people of all backgrounds and cultures, particularly from those in the global majority, those with disabilities, men and those from the LGBTQIA+ community. Any offer of employment is however subject to you having the right to work in the UK.
As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. Should you require any adjustments at either the application or interview stage, please contact us at via our website.
How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application.
About Alzheimer’s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure. Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope.
The client requests no contact from agencies or media sales.
About the role
Do you want to support people experiencing homelessness to build the skills, confidence and opportunities they need to move towards independence?
We are looking for a proactive and compassionate Skills and Employment Deputy Manager to lead and coordinate a structured programme of learning, training, and employment activities across our Islington services. Alongside this, you will support the day-to-day management of a semi-independent service, ensuring high-quality, person-centred support for clients.
You will work closely with clients, staff, volunteers, and external partners to create meaningful opportunities that promote recovery, independence, and positive move-on outcomes.
The working days for this role are mostly: Monday-Friday, 9am - 5pm. However, some flexibility will be required on occasion to meet the needs of the service.
In this varied role, you will:
- Lead and coordinate learning and employment programmes
- Support the operational management of a semi-independent service
- Manage, coach, and develop project workers and volunteers
- Build strong partnerships with training and employment providers
- Support clients through personalised progression and move-on pathways
- Monitor outcomes, quality, and performance to continuously improve service delivery
About you
We are seeking someone with experience supporting vulnerable or disadvantaged people, alongside strong management, organisational, and partnership-working skills, and a passion for empowering individuals to achieve their goals.
If you are creative, motivated, and committed to making a lasting difference, we’d love to hear from you.
St Mungo's are committed to creating a diverse and inclusive workplace. We strongly encourage applications from all under-represented groups.
How to apply
To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.
To find out more and apply please go to the St Mungo’s careers page on our website.
Closing date: 10am on 17th June 2026
Interview and assessments on: 2nd / 3rd July 2026
What we offer
- Excellent Development and Growth Opportunities
- A Diverse and Inclusive Workplace
- Great Pay and Other Benefits
The client requests no contact from agencies or media sales.
Are you looking for to use your skills working for an organisation that directly support vulnerable adults?
We are looking for a pro-active and committed Maintenance Operative to join our team at Endsleigh Gardens in Euston. Endsleigh Gardens provides accommodation to people who are experiencing homelessness, including those with complex support needs such as alcohol misuse, substance misuse and mental health.
We're looking to recruit an enthusiastic Maintenance Operative to join a team dedicated to providing clients with a safe environment in which to build their confidence, promoting opportunities for positive change and supporting their recovery journey.
In this role you will be responsible for, managing our voids in the property, including room clearance and redecoration along with carrying out a range of reactive and planned minor property maintenance tasks such as; plumbing, painting, carpentry, lock changes, minor furniture repairs, decorations, tiling and general repairs. You’ll be doing this onsite and in partnership with a multidisciplinary team of support staff, specialist staff and external partners.
About you
You will have a genuine interest and commitment to the aims of St Mungo’s and our client group. You will also have:
- Experience and proven ability in basic maintenance skills and the ability to manage a physically demanding workload.
- An understanding of Health and Safety issues and procedures.
- Understanding of the issues faced by homeless or vulnerably housed people.
- The ability to cope with clients who may display challenging behaviour.
- Good communication skills, both written and verbal.
We’d always like to hear from people who want to help transform lives. Not sure if you have the skills and experience you need for the role? Apply and we’ll let you know!
St Mungo's are committed to creating a diverse and inclusive workplace. We strongly encourage applications from all under-represented groups.
How to apply
Click the ‘Apply Now’ Button at the top of the page to submit your CV.
To view the job description and guidance on completing your application form, please click on the ‘document available’ tab at the top of the advert page on our website.
Closing date: 10am on 18th June 2026
Interview and assessments on: 30th June 2026
The client requests no contact from agencies or media sales.
Content Officer
Are you a creative storyteller who knows how to bring real stories to life? Do you enjoy creating content that connects, inspires and drives engagement? We’re looking for a Content Officer to help share the powerful stories of the people we support and demonstrate the real impact of our work.
At Shaftesbury, we’re proud of our caring, community‑minded workforce. We believe everyone we support has the right to a full and flourishing life—and they deserve the very best from us.
Guided by our core values of being Open, Enabling, Inclusive and Courageous, we deliver disability services across adult care, children’s care and education. Our work is rooted in inclusion, respect and personalised support, and we’re passionate about going the extra mile to help people thrive and live well.
About the Role
As Content Officer, you’ll be responsible for identifying, developing and sharing compelling beneficiary stories across a range of channels, including social media, blogs, newsletters and marketing materials. Working closely with care and education teams across the organisation, you’ll ensure all storytelling is ethical, authentic and impactful.
Your work will play a key role in strengthening engagement with supporters, extending our reach and helping to grow income—while always keeping the voices and experiences of the people we support at the heart of what we do.
About You
You’ll bring experience in content creation and storytelling, along with:
- Excellent written communication skills
- A strong understanding of audience engagement
- The ability to tailor content for different platforms and channels
- A genuine passion for storytelling and making a difference
You’ll also be confident working sensitively and respectfully with children, young people and adults we support.
If you’re motivated by creating meaningful content that has real impact, we’d love to hear from you.
Hybrid working: This role is hybrid with a minimum of 2 days per week at the London office when opened, and visits to services as required.
Why Work at Shaftesbury?
Our people are our greatest asset, and we’re committed to recognising, supporting and rewarding the incredible work they do. Our benefits include:
- Recognition & Rewards: Executive Leadership Team recognition letters and gift vouchers of up to £50 for going above and beyond
- Excellent Training: A comprehensive training and development programme
- Generous Annual Leave: 25 days + 8 bank holidays (rising to 28 days after 5 years)
- Pension Scheme
- Death in Service Scheme
- Employee Assistance Programme
About Shaftesbury
Shaftesbury is a disability charity committed to enabling children, young people and adults to live a life that adds up for them.
We believe life is shaped by many things—friendship, fun, community, achievement and connection. Through our disability care, special education and rehabilitation services, we promote inclusion, wellbeing and belonging, helping people take part, contribute and be valued.
Shaftesbury is committed to safeguarding and promoting the welfare of vulnerable children and adults. All appointments are subject to an enhanced DBS/Access NI check.
We are proud to be part of the Disability Confident Scheme and are committed to equal opportunities. We welcome applications from everyone, regardless of age, disability, gender, ethnicity, religion or sexual orientation.
The client requests no contact from agencies or media sales.
We are recruiting for a Senior Legacy & In Memory Executive to join our team in London; the scope on this job involves….
Job Title: Senior Legacy & In Memory Executive
Location: Homeworking with the requirement to occasionally work at our Head Office (Vauxhall)
Salary: £37,674.00 per annum
Contract type: Full-time, Permanent
Hours: 37.5
Join Refuge as our Senior Legacy and In Memory Executive and help shape the future of our vital fundraising programmes supporting women and their children experiencing domestic abuse. This permanent, full‑time role sits within our Fundraising, Communications and Policy directorate and is home‑based with occasional travel to London.
You’ll support the development of our legacy and in memory strategy deliver multi‑channel campaigns, steward pledgers and in‑memory supporters, and work closely with teams across Refuge to create meaningful supporter journeys. We’re looking for someone with experience in legacy and in memory fundraising and is looking to take the next step in their career.
This is a fantastic opportunity for someone looking to deepen their expertise in legacy and in memory giving while contributing to a programme with huge potential for growth. The postholder will have the chance to shape new products, influence strategy, and develop professionally within an inclusive, supportive organisation committed to learning, development, and meaningful social impact.
Closing date: 9.00am on 17 June 2026
Interview date: Week commencing 22 June 2026
Benefits
Refuge offers a variety of exciting opportunities to learn, develop and grow in your career. We recognise the value everyone brings to the organisation to achieve our aims and are dedicated to developing and rewarding our staff. More details of our benefits can be found in Job Information Pack.
This role combines Legacy marketing and administration, offering an excellent opportunity for someone with early-career fundraising or marketing experience to develop skills in both areas. We're seeking a proactive, organised individual with an understanding of marketing, strong administrative abilities, and the confidence to work with internal stakeholders, external suppliers, and Legacy supporters. Attention to detail, discretion, and a commitment to continuous improvement are essential. As part of a high-performing fundraising team, you'll contribute to the growth of a key income stream for MSF UK, which raised over £100 million last year and has ambitious plans for further expansion. The role offers strong support through experienced managers, specialist colleagues, and a network of peer officers.
Hours: 37.5 hours per week, Mon-Fri
Duration: Permanent
Location: London - hybrid, 2 days per week in office (including Wednesdays)
Salary: £36,437.07 to £44,534.19 per annum | Salary is offered in line with our pay framework and typically starts at the entry point of the band. Salary increases are considered annually and are subject to our appraisal and performance review process.
Job Purpose:
This is an important role in MSF UK’s growing Legacy Fundraising team, requiring diverse skills, knowledge and behaviours including understanding of marketing techniques as well as experience in managing process-led business administration tasks.
The successful candidate will work alongside the Legacy team to help deliver MSF UK’s Legacy strategy and support the growth of one of the charity’s largest income streams. You will be an integral part of a high-performing fundraising team at an international humanitarian cause during an exciting period of growth, with opportunities to broaden your experience in both Legacy marketing and administration.
Working closely with internal stakeholders and external partners, this role has a dual focus in supporting on Legacy marketing activity and also ensuring an effective and organised Legacy administration for the organisation. You will be communicating with supporters who are interested in leaving gifts in their wills, or are executors of estates where MSF is a beneficiary. Providing an excellent quality and accuracy of support and information by email, telephone and post is therefore essential. You will also be assisting in the delivery of marketing campaigns to recruit new legacy supporters, supporting on campaign reporting and analysis, and contributing to an excellent ongoing experience for those who have already committed to leaving a gift in their will.
Knowledge, Skills and Experience:
- Significant experience working in office environment with strong administration and time management skills with an ability to manage a varied and busy workload effectively.
- Proven ability to maintain accuracy, combined with meticulous attention to detail.
- Excellent communication skills to build and manage key relationships and choose appropriate communication channels.
- Proactive approach to providing support across multiple areas, within a fast-paced team, exercising good judgement and using own initiative.
- A systematic and organised approach with a proven ability to follow things through and meet targets in line with processes/ schedules and deadlines.
- Ability to work with various stakeholders and multiple teams with different levels of experience in order to deliver objectives.
- Experience in relationship management and liaising with wider teams/external suppliers.
- Responsible attitude to dealing with sensitive and confidential information. Some experience of dealing with confidential and sensitive conversations with customers, donors, stakeholders is desirable.
- Flexibility to take on other related tasks combined with a willingness to learn and develop.
- A naturally curious mindset, with proven ability to look for insights and identify opportunities to drive continuous improvement.
- Excellent fluency in written and spoken English.
- Experience in Fundraising or Marketing is desirable.
- Experience of Microsoft Dynamics or other CRM databases is desirable.
- Some experience of Legacies and/or First Class CRM is desirable.
- Experience of working for an International Development / Humanitarian Charity or Organisation is desirable.
- •Experience in the practical use of personal IT equipment and Microsoft Office 365 suite. The ability to effectively collaborate and communicate within a hybrid working environment utilising Teams, SharePoint, One Drive and Yammer.
- Commitment to the aims and values of Médecins Sans Frontières.
Right to work in the UK - Candidates must have the right to work in the UK. Employment sponsorship will NOT be offered by MSF UK for this role.
HOW TO APPLY:
Please apply on our website by submitting a copy of your CV together with a supporting statement by the closing date:
Monday, 22 June 2026, 12pm (BST)
Incomplete applications will not be considered.
We encourage early applications as we reserve the right to close applications before the advertised closing date, or if a suitable candidate is found.
We look forward to receiving your application!
The client requests no contact from agencies or media sales.
Communications Manager
Location: Remote
Salary: £38,719-£40,063 per annum
Vacancy Type: Permanent
We're looking for an experienced and creative Communications Manager to join our dynamic communications team and help tell the story of our work, our impact and the people we support.
This is an exciting opportunity for an all-round communications professional who enjoys working across multiple disciplines, from media relations and campaigns to internal communications, brand management and stakeholder engagement. You'll play a key role in raising awareness of our services, strengthening our reputation and ensuring our communications are engaging, impactful and aligned with our organisational priorities.
The Role
Working closely with the Head of Communications and colleagues across the organisation, you will lead the planning, delivery and evaluation of communications activity that supports our mission, services and strategic objectives.
You'll oversee a wide range of communications initiatives, including media relations, marketing campaigns, brand development, internal communications, events and stakeholder engagement. You'll also manage and support the Communications Officer, helping to build a high-performing and collaborative team.
This is a varied role that combines strategic planning with hands-on delivery. One day you may be developing a communications campaign, the next supporting a media opportunity, delivering an internal engagement initiative or producing content for digital and marketing channels.
About You
You are an experienced communications professional with a strong track record of delivering successful communications strategies, campaigns and engagement activities. You have excellent writing, editing and interpersonal skills and are confident communicating with a wide range of audiences, including colleagues, partners, stakeholders, media and senior leaders.
You understand the importance of brand consistency, audience insight and evidence-led communications, and have experience developing compelling content across multiple channels. You are organised, proactive and able to manage competing priorities while maintaining high standards of quality and professionalism.
Most importantly, you are a collaborative team player who enjoys building relationships, supporting colleagues and using communications to create meaningful impact.
What You'll Bring
- Experience delivering communications and marketing strategies, campaigns and plans.
- Strong media relations and stakeholder engagement experience.
- Excellent written and verbal communication skills.
- Experience creating engaging content for a variety of audiences and channels.
- Knowledge of branding, internal communications and digital communications best practice.
- Strong organisational and project management skills.
Why Join Us?
You'll be joining a passionate and ambitious organisation where communications plays a vital role in supporting our mission and driving positive change. This is an opportunity to make a real difference while developing your career within a supportive and collaborative team.
About Us
We are The Forward Trust, the social enterprise with charitable status that empowers people to break the often interlinked cycles of crime and addiction to move forward with their lives. For more than 25 years we have been working with people to build positive and productive lives, whatever their past. We believe that anyone is capable of lasting change. Our services have supported thousands of people to make positive changes and build productive lives with a job, family, friends and a sense of community.
We are committed to our cause and the work we carry out as a charity. Equally the wellbeing and the employees who work for us are also important. Joining us an employee, we will offer you the following benefits -
- Flexible working
- Training and development opportunities
- BHSF Cashback Scheme (optional)
- Season Ticket Loan Scheme
- Cycle to work scheme
- Crisis Loan Scheme
- Electric Car Scheme
- 3 x Wellbeing Days (pro rata'd for part time employees)
- Access to Blue Light Card
- 25 days (rising to 30 with length of service) Annual Leave plus Bank Holidays
- Contributory Pension Scheme – Employer matched contributions of up to 6% in the first two years’ service and up to 9% thereafter
- Death in Service Payment (2x annual salary)
- Critical Illness Insurance (subject to qualifying criteria)
To Apply
If you feel you are a suitable candidate and would like to work for Forward Trust, please click apply to be redirected to our website to complete your application.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
BMT is a small, agile charity growing its team, establishing a permanent office, and widening its national impact. This is a critical moment to join and help shape its future. We are seeking a proactive, collaborative senior leader who is equally comfortable with high-level direction and hands-on delivery - someone who gets things done, brings people with them, and acts consistently in the best interests of the organisation and the communities it serves. The COO will ensure BMT's finances, HR, operations, and administration run smoothly, whilst implementing robust systems and preparing the organisation for its next stage of growth.
About the British Muslim Trust
The British Muslim Trust is a UK-registered charity that provides confidential support and safe reporting for victims of anti‑Muslim hate across the UK, research and advocacy. BMT is dedicated to empowering communities through transformational support and to robustly monitor and record anti-Muslim hostility, hate crime and incidents. At the heart of the British Muslim Trust are grassroots communities around the country - the charity aims to connect with the most vulnerable - especially young people and women – who are most affected by anti-Muslim hostility.
The client requests no contact from agencies or media sales.
Head of Communications
Location: Remote
Salary: £19,160 - £21,424 per annum
Vacancy Type: Permanent
We are a leading social justice charity supporting people to recover from addiction and leave behind crime - helping them move on in life with family, friends, jobs, homes, and a sense of belonging. Working in over 80 prison and community settings across England and Wales, we support more than 40,000 people each year to achieve lasting, transformational change.
Alongside frontline local delivery, we are driving change nationally - challenging stigma, influencing policy, and creating a society that believes in second chances and long-term recovery.
The opportunity
We are looking for an exceptional communications leader to join us in a job share Head of Communications role, working alongside an experienced colleague to shape and deliver a high-impact, organisation-wide communications strategy.
This is a unique opportunity to lead high-profile national campaigns, strengthen our voice across the media and digital landscape, and ensure our people - over 900 staff across the country, many with lived experience - remain connected, engaged, and inspired by our mission.
What you’ll lead
You will play a central role in amplifying our impact and growing our influence, including:
-
- National campaigns and public engagement — including our flagship Taking Action on Addiction campaign and Addiction Awareness Week, supported by our Royal Patron, HRH Princess of Wales, reaching millions each year
- Media and profile-building — securing high-quality coverage, managing relationships with press, ambassadors, and influencers, including Lily Allen, Alasdair Campbell and many others
- Audience growth and supporter engagement — expanding our network of donors, partners, and advocates
- Digital and content strategy — driving a multi-platform approach that positions us as a thought leader in our field and also helps us reach the people who most need our support
- Internal communications and culture — ensuring our 900+ staff feel informed, connected, and part of a shared purpose
- Team leadership — jointly leading a skilled communications team and working closely with senior leaders, including our Chair, Tony Adams OBE, the CEO and Executive Team and Trustees.
Why this role matters
This role sits at the heart of how we influence change - shaping how we tell our story, how we reach people who need support, and how we mobilise public and political will.
You’ll help ensure our communications are not only compelling, but impactful - supporting service delivery, influencing systems, and ultimately helping more people rebuild their lives.
Who we’re looking for
We want a dynamic, values-driven communications professional who can operate both strategically and ‘hands-on’. You will:
- Bring a strong track record across PR, campaigns, digital, and internal communications
- Be confident leading complex, multi-channel communications activity
- Experience navigating complex organisational environments with diverse operational and service functions.
- Have experience translating organisational mission into clear, engaging messaging for diverse audiences
- Be a collaborative leader, comfortable working in a job share arrangement and across senior teams
- Combine creativity with delivery—able to move from strategy to execution at pace
- Bring a strategic and pragmatic approach to marketing, with strong attention to brand consistency and discipline.
- Be passionate about social justice and motivated by real-world impact
If you’re ready to use your communications expertise to drive real social change, we’d love to hear from you.
About Us
We are The Forward Trust, the social enterprise with charitable status that empowers people to break the often interlinked cycles of crime and addiction to move forward with their lives. For more than 25 years we have been working with people to build positive and productive lives, whatever their past. We believe that anyone is capable of lasting change. Our services have supported thousands of people to make positive changes and build productive lives with a job, family, friends and a sense of community.
To Apply
If you feel you are a suitable candidate and would like to work for Forward Trust, please click apply to be redirected to our website to complete your application.
Service Design Manager
Make a difference. Design and improve services and products through continuous improvement.
At Rethink Mental Illness, we’re working to become a lean organisation, with continuous improvement embedded in how we work every day. We are looking for a Service Design Manager to join our Planning & Improvement team where you’ll help lead improvements in how we design and deliver services and products.
The Business Improvement & Technology directorate was formed in January 2026, bringing together Technology & Business Systems with Compliance, Quality, Audit and PMO. This new directorate has an exciting purpose to drive real, meaningful change across the organisation. It will play a key role in improving how we work, maintaining compliance, shaping and strengthening our technology, systems, and data to deliver quality services, demonstrate our impact and enable strategic planning & delivery.
What you’ll be doing
- Lead service design and process improvement projects from discovery through to design and optimisation
- Embed user-centred design grounded in insight, co-design and evidence based decision making.
- Identify improvement opportunities using data, performance metrics and user feedback
- Facilitate workshops, ideation sessions and re-design processes
- Develop process maps, personas, journeys and design artefacts
- Oversee the production of documentation ensuring alignment to organisational architecture and delivery frameworks.
- Ensure compliance with organisational policies and regulatory requirements.
- Align service design with organisational goals, user needs and technical feasibility
- Embed design principles and continuous improvement practices across teams
- Work closely with stakeholders to influence, challenge and drive sustainable change
- Mentor and coach and support colleagues in the team, building capability in service design and improvement
- Monitor, test and refine solutions to ensure real impact
- Establish feedback loops, monitoring and performance measures.
What you’ll bring
Essential experience
- Experienced in designing services and products over the full design lifecycle.
- Experienced project manager, ideally skilled in agile and waterfall methodologies.
- Understand user research principles, personas, journey mapping, co-design and accessibility.
- Skilled in end-to-end service mapping and identifying interdependencies.
- Ability to understand complex systems and design services that work across teams and channels.
- Ability to build strong stakeholder relationships across differing levels in Rethink Mental Illness including influencing and negotiating to achieve sustainable improvements.
- Knowledge of Lean or continuous improvement methodologies
- Skilled in data analysis, interpreting complex data into clear and actionable insight.
- Experienced in identifying inefficiencies and redesigning processes for quality, efficiency and user experience.
- Ability to champion change, bring others on the change journey through understanding needs and engaging effectively.
- Ability to prioritise challenges, frame problems and design strategic solutions.
- Ability to communicate effectively both verbally and in written form.
Desirable
- Experience of using Lean methodologies.
- Experienced in facilitating and coaching others.
- Experience in developing technology-based products.
- Experience in user research.
Why join us?
At Rethink Mental Illness, we know that when people feel supported, they do their best work. That’s why we offer a range of benefits designed to help you thrive:
- Wellbeing support including EAP and mental health tools
- Inclusive culture with active staff networks
- Recognition & rewards through discounts and internal platforms
- Generous leave – 25 days + bank holidays + your birthday off
- Learning & development to support your growth
- Family & financial support including pension and enhanced leave
- Travel benefits like cycle-to-work and season ticket loans
- Referral bonus up to £300
Our commitment to inclusion
We’re proud to be building a diverse, inclusive and anti-racist organisation. We actively encourage applications from people of all backgrounds—especially those with lived experience of mental illness and individuals from underrepresented communities.
We’re committed to creating a workplace where everyone feels heard, valued and able to belong.
Ready to apply?
If you’re passionate about designing better services—and want to use your skills to make a real difference—we’d love to hear from you.
Apply today and help us rethink mental illness.
Interviews are expected to be held Monday 22nd or Wednesday 24 June
We’re Rethink Mental Illness and no matter how bad things are, we can help people severely affected by mental illness to improve their lives.
The client requests no contact from agencies or media sales.
Join Our Team as an Audit and Risk Manager
Location: Remote
Details: Permanent, Full-time, 35 hours per week
The Business Improvement & Technology directorate was formed in January 2026, bringing together Technology & Business Systems with Compliance, Quality, Audit and PMO. This new directorate has an exciting purpose to drive real, meaningful change across the organisation. It will play a key role in improving how we work, maintaining compliance, shaping and strengthening our technology, systems, and data to deliver quality services, demonstrate our impact and enable strategic planning & delivery.
The Assurance and Compliance function leads health and safety, risk, and compliance at Rethink. It provides expert advice, supports the Executive Team in managing strategic risks, reports to governance bodies, and oversees audits and improvement actions to ensure continuous improvement.
Role Overview:
Join our Business Improvement and Technology Directorate, where you’ll help drive smarter ways of working and support Rethink’s digital growth. In this role, you’ll play a key part in our audit and risk management framework, identifying control gaps, improving processes, and helping the organisation run more effectively. You’ll work closely with senior leaders, giving you great exposure and the opportunity to make a real impact.
Key Responsibilities include:
- Lead Rethink’s audit and risk activity, ensuring focus on key strategic risks and high-quality delivery
- Manage the full internal audit cycle, from planning and fieldwork through to reporting and follow-up
- Identify control gaps, inefficiencies, and opportunities to improve processes and ways of working
- Develop clear, practical recommendations to strengthen internal controls
- Oversee the risk management framework, including the corporate and directorate risk registers
- Support senior leaders to manage risk effectively and improve organisational performance
- Monitor compliance with regulatory requirements and industry best practice
- Produce clear, insightful reports for the Executive Team and Audit & Assurance Committee
- Strengthen organisational assurance, improve risk visibility, and support better decision-making across Rethink
What we’re looking for:
- Proven experience in audit, risk management or compliance
- Professional qualifications such as Certified Internal Auditor (CIA)
- A strong understanding of internal control frameworks, e.g. ISO 31000
- Excellent analytical skills with the ability to translate complex data into actionable insights
- Excellent communication skills with the ability to engage and influence stakeholders at all levels
- A proactive mindset with the confidence to challenge the status quo
- Proficient IT skills in Microsoft applications
We look forward to receiving your application!
We’re Rethink Mental Illness and no matter how bad things are, we can help people severely affected by mental illness to improve their lives.
The client requests no contact from agencies or media sales.
Debt Justice is recruiting a Community Organiser to take forward our organising and campaign work in East and South London. This role plays a key part in the campaign to end the UK’s household debt crisis.
The UK is in the grip of a household debt crisis, driven by stagnating incomes, cuts to welfare and a cost of living crisis that forces millions of people into debt to pay for essentials. Over 10 million people are overindebted, with energy bills, council tax arrears and credit card debt approaching record highs. In London this problem is particularly acute, more than half of low-income Londoners are grappling with arrears according to Joseph Rowntree Foundation research. Debt also functions as a key driver of racialised health inequality and injustice. Over-indebtedness affects 28% of Londoners of Black African origin, 24% of Black Caribbean origin, and 22% of Pakistani or Bangladeshi origin.
We believe that campaigns to tackle this injustice should be led by people with direct experience of the problem, that’s why we developed a community organising programme as a core part of our household debt work. Our organisers have supported community based campaign groups made up people with lived experience of debt. From Glasgow to Manchester, these groups campaign for policy changes to bring down over-indebtedness and end the stigma and harmful treatment of people experiencing high levels of debt.
This role will support the development of a new group in South London working with people from global majority communities including black and brown communities – in Lambeth or Southwark, and an existing group in East London based in Tower Hamlets focusing on tackling the rise in council tax debt and bailiff use to collect these debts.
Reporting into our Lead Organiser, this role will play a key part in our household debt campaign; bringing together people from global majority communities that are disproportionately affected to challenge over-indebtedness and bailiff use at a local level and as part of our national and regional campaigns. You will support participants to demand and win policy change to end the use of bailiffs for council tax debt collection.
We recognise that community organising skills are often developed outside of formal roles. If you have experience in organising, campaigns, activism, mutual aid, or informal leadership in your community, we strongly encourage you to apply – even if you have not held a community organiser job title before.
We welcome applications from people from all backgrounds. This role involves working closely with people affected by debt including black and brown communities. We particularly encourage applications from people who are underrepresented in the sector, including black and brown people, women and non-binary people, people who identify as LGBTQIA+ and people who identify as working class or have done in the past.
If you have a question about any aspect of the role, please do get in touch.
The client requests no contact from agencies or media sales.
About The Role
Do you have a genuine interest in supporting people to rebuild their lives and the ability to empathise with others?
We're looking for an enthusiastic Complex Needs Worker with considerable experience of working with people with substance misuse, mental health problems and knowledge of the problems that confront homeless people with complex needs. You will be joining the team in our Islington Progression Pathway, a service that provides accommodation and support to individuals with complex needs in a recovery focused way. The team works collaboratively with clients in a safe and supportive environment in developing goals, plans and strategies to better manage their mental health, substance misuse and any associated risks.
Your key responsibilities will include:
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Working as part of a multidisciplinary team to create an environment of person-centred support for clients with complex needs, maintaining a safe environment which clients who have experienced complex trauma are able to build their confidence and discover opportunities for positive change, in line with Psychologically Informed Environment principles and St Mungo’s Framework.
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Identifying and developing external relationships that increase accessibility to support within Islington for clients with complex needs.
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Working across all IPP sites supporting project workers with complex clients.
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Providing and delivering training, support and case management to team members
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Attend all relevant training with Islington council and share learning and resources with wider team.
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This role is Monday-Friday 9am-5pm
About you
We are looking for someone who has a good understanding of substance use and ideally one of the following; Mental health, Trauma Informed Care and/or Psychologically Informed Environments. To be successful in this role you will also require:
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The ability to maintain enthusiasm for a high level of contact with clients on a day to day basis.
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An understanding of a Person Centred approach and a non-judgemental way of working with people who have been homeless, and have perhaps had negative experiences of services.
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Good communication skills and the ability to work with others whilst managing your own time.
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The ability to empower individuals to make positive changes and a willingness to develop these valuable skills.
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The ability to work flexibly which may include some weekends to ensure continuity of the service.
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Above all we are looking for someone who will be committed to the overall aims and objectives of the service and working in a psychologically informed way, ensuring clients are at the heart of everything they do.
How to apply
Click the ‘Apply Now’ Button at the top of the page to start your online application form.
To view the job description and guidance on completing your application form, please click on the ‘document available’ tab at the top of the advert page on our website.
To find out more and apply please go to the St Mungo’s careers page on our website.
Closing date: 10am on 16th June 2026
Interview and assessments on: 29th / 30th June 2026
The client requests no contact from agencies or media sales.
CRM Manager
Make systems work smarter. Make impact go further.
At Rethink Mental Illness, we believe everyone severely affected by mental illness deserves a better quality of life. Behind every service we deliver and every supporter we engage is the data, systems and insight that power our work.
The Business Improvement & Technology directorate was formed in January 2026, bringing together Technology & Business Systems with Compliance, Quality, Audit and PMO. This new directorate has an exciting purpose to drive real, meaningful change across the organisation. It will play a key role in improving how we work, maintaining compliance, shaping and strengthening our technology, systems, and data to deliver quality services, demonstrate our impact and enable strategic planning & delivery.
We’re looking for a CRM Manager to lead and evolve our Dynamics 365 CRM platforms—ensuring they are efficient, user-friendly and ready to support our future ambitions.
This is a pivotal role where you’ll combine technical expertise, leadership and stakeholder collaboration to drive real organisational impact.
What you’ll be doing
You’ll take ownership of our CRM ecosystem and help shape how we use data and systems across the organisation.
In this role, you will:
- Lead the management, optimisation and development of our Dynamics 365 CRM platforms
- Act as a trusted partner to stakeholders, understanding needs and translating them into effective solutions
- Drive improvements to processes, customer journeys, reporting and data capture
- Manage and develop a team of CRM specialists, supporting a high-performing and collaborative culture
- Oversee CRM projects, upgrades and enhancements, ensuring robust testing and delivery
- Champion data quality, governance and compliance, including GDPR and best practice
- Work across teams to ensure CRM supports service delivery, fundraising, marketing and compliance
- Collaborate with external partners to deliver value and innovation
What you’ll bring
We’re looking for someone who combines strong technical expertise with people leadership and a passion for continuous improvement.
You will have:
- Proven experience managing CRM systems (ideally Dynamics 365 / Power Platform) in a complex environment
- Experience leading CRM projects, enhancements and system development
- Strong understanding of data management, integrations and compliance
- The ability to work with and influence stakeholders at all levels
- Experience managing or mentoring teams or specialists
- Excellent problem-solving and communication skills
Bonus if you have:
- Experience in the charity or fundraising sector
- Knowledge of platforms like JustGiving, Enthuse or Eventbrite
- Familiarity with Agile/SCRUM methodologies
Why join Rethink Mental Illness?
You’ll be part of a team that is transforming how technology and data support our mission.
We are committed to:
- Connecting – Working together and supporting each other
- Being accountable – Delivering on what we promise
- Respecting everyone – Ensuring every voice counts
- Evolving – Continuously improving how we work
- Driving success – Delivering results that matter
Most importantly, you’ll contribute to meaningful work that directly improves the lives of people affected by mental illness.
Ready to make a difference?
If you’re passionate about using CRM and data to drive real-world impact—and want to lead systems that support life-changing services—we’d love to hear from you
We’re Rethink Mental Illness and no matter how bad things are, we can help people severely affected by mental illness to improve their lives.
The client requests no contact from agencies or media sales.
The Data Management and Insight Officer will support the day-to-day management of White Ribbon’s data systems, including CRM (Zoho Bigin) and email marketing processes, website data capture, reporting and audience journeys. The role will help ensure that data is accurate, joined up, compliant and useful, enabling teams across the organisation to better understand audiences, improve engagement, evidence impact and make informed decisions.
Key responsibilities
Data management and quality
- Manage and maintain organisational data, ensuring records are accurate, consistent, up to date and fit for purpose.
- Carry out regular data cleaning, including removing duplicates and improving the quality and completeness of records.
- Help to develop and embed clear processes for data entry, data storage, data management and reporting.
- Support colleagues to use agreed systems, templates and processes consistently.
- Identify gaps, issues or risks in current data processes and recommend practical improvements.
- Ensure that personal and sensitive data is handled securely and in line with GDPR, confidentiality requirements and internal policies.
CRM, systems and data flows
- Carry out he day-to-day management and development of White Ribbon’s CRM system, currently Zoho Bigin and any future CRM platforms.
- Map and monitor key data flows between systems, including Zoho Bigin, Mailchimp, Squarespace and other relevant platforms.
- Ensure that data pathways between systems are working effectively, including between Zoho Bigin and Mailchimp.
- Work with colleagues to improve how data is captured, stored, transferred and reported across platforms.
- Support the management of mailing lists, audience records, campaign data and supporter information.
- Work with system providers or external support where required to resolve issues and improve processes.
Email marketing, audience journeys and segmentation
- Support the management of audience journeys, working with relevant teams to ensure the right emails are going out to the right audiences at the right time.
- Help to ensure that data is collected consistently through audience journeys, forms, campaigns and website activity.
- Support colleagues to understand and improve audience segmentation, including Ambassadors, Champions, Accredited Organisations, supporters, partners and other key audiences.
- Use data to help identify trends, engagement patterns, gaps and opportunities across different audience groups.
- Support the use of Mailchimp or other mailing systems, including audience management, reporting and data quality.
Website and Promise page administration
- Administer and support the data processes linked to the White Ribbon Promise page on the website.
- Ensure that Promise data is captured, stored, monitored and reported accurately.
- Work with the Communications Manager and relevant colleagues to improve the Promise user journey and related data collection.
- Support reporting on Promise activity, website forms and other key digital engagement points.
Reporting, insight and analytics
- Produce regular reports and dashboards for trustees, managers and staff.
- Run reports that support organisational planning, communications, fundraising, campaigns, accreditation, training and engagement activity.
- Use data to identify trends, risks, gaps and opportunities.
- Present findings clearly and accessibly for colleagues with different levels of confidence using data.
- Analyse CRM and enquiry data to identify trends, conversion rates, pipeline performance and opportunities to improve engagement.
- Support the use of Google Analytics to understand website performance, audience behaviour and campaign effectiveness.
- Help colleagues use data to make informed decisions and improve activity across the organisation.
Surveys, monitoring and evaluation
- Support the development of practical monitoring and evaluation systems across the organisation.
- Help to collect, collate, analyse and interpret survey data, including surveys for Ambassadors, Champions and other key audiences.
- Draw out clear findings and recommendations from survey data and feedback.
- Support the collection of evidence, statistics, case studies and learning for reports, funders, trustees and organisational planning.
- Help White Ribbon better understand the impact and reach of its work through clear, consistent and meaningful data.
Organisational support
- Work collaboratively with colleagues across the organisation to understand their data needs and support better use of systems.
- Provide guidance and support to staff on data processes, reporting and audience management.
- Contribute to a culture where data is used confidently, ethically and effectively.
- Keep up to date with relevant developments in CRM, data management, charity insight, digital analytics and data protection.
- Undertake any other duties reasonably required by the Communications Manager that are consistent with the level and purpose of the role.
Note: this is a new role and the job description may change as the role develops.
The client requests no contact from agencies or media sales.

