Retail Jobs
We have an exciting opportunity for a Store Manager to come and join our friendly and supportive team based at our Age UK Saffron Walden shop, one of only a few Boutique shops in the Age UK retail network offering a range of high-end brands and vintage clothing.
The successful candidate will manage a dedicated team of employees and volunteers, providing a high-quality retail service, aiming to surpass targets and expectations, and ensuring every customer has a great shopping experience.
If you are an experienced Store Manager with passion for Retail and would like to use your skills to support a charity that helps thousands of older people across the UK, then this could be the role for you.
Due to the nature of this role, you will be required to handle/lift bags of stock (up to 10kgs.)
You will have:
- Experience in a performance driven retail/customer centric environment
- Experience of managing people
- Ability to lift and carry bags of stock up to 10kg's
- Ability to build, retain and develop a team
- Strong drive to achieve results through others
- Ability to delegate, coach and listen
- Ability to manage time under conflicting priorities
- Ability to motivate self and others
- An open and adaptable approach to change and be able to support others through it
- Experience of communicating with a diverse workforce and customer base
- Ability to establish and maintain successful retail processes and merchandising
- IT literacy and numeracy skills
What we offer in return:
- A 35 hour working week
- 25 days holiday + bank holiday allowance
- A generous pension - we will contribute 8%
- Great discounts and rewards through Blue Light Card and BenefitHub
- Life assurance, Bupa health cashback plan
- Tickets for Good - Free and discounted tickets for events
Additional Information
To comply with UK legislation, we cannot accept applications from candidates under the age of 18 as the successful candidate will be required to work on their own in the shop without the aid of other staff.
All CVs and covering letters will be anonymised by our recruitment system when you apply for a role at Age UK. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us once you are invited for an interview. We are trialling this functionality to strengthen our recruitment process and offer a fair, unbiased selection process.
Is this the job for you? We know that men, of all backgrounds, and men and women from Black, Asian and minority ethnic backgrounds are currently under-represented in our workforce, and we want to change this! So, we are particularly keen to hear from applicants from these groups.
Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.
Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We guarantee an interview to disabled candidates who meet the minimum criteria under the Disability Confident Scheme. Please note that on occasion, due to high numbers of applications, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.
Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.
Title: Retail Manager
Salary: £24,368.00 pro rota, per annum
Hours/Contract : 35 hours per week, Permanent, Full time
Based: Enfield Marie Curie shop
Closing date: We are reviewing applications as soon as they are received. We advise you APPLY NOW if you are interested.
Interview date: If your application is deemed successful, you will be invited into the store for an interview.
Our Retail Manager role offers a fantastic opportunity for you to build on your existing retail experience and commercial thinking to create an inviting shop which encourages sales and promotes excellent customer service.
Marie Curie Benefits Package:
- Season ticket loan -for travelling to and from work
- Defined contribution schemes for Pension
- Marie Curie Group Personal Pension Scheme
- Loan schemes for bikes; computers and satellite navigation systems
- Introduce a friend scheme
- Help with childcare cost (TC apply)
- Entitled under Marie Curie Blue Light Card
- Entitled to Benefit-Hub Discount Scheme
- Life assurance - for all employees
- Eye care - (under Display Screen Equipment (DSE) regulations, Marie Curie will pay towards sight tests if you use computer screens and other displays as part of your job)
What's in it for you:
- Annual leave allowance: - England and Wales = 25 days plus 8 public holidays (pro rata)
- Competitive Policy for parental/sick leave
- Continuous Professional Development - (Marie Curie supports and encourages personal and professional development)
- Industry leading training programmes
- Flexible Working
- Free DBS
What we are looking for:
- Sales & Stock Generation. Where you'll get to be creative, always looking for opportunities to attract new customers/supporters every day.
- Management of Staff and Volunteers. You'll get to work with some amazing people. Taking the lead in recruiting, training, managing and supporting volunteers to ensure the effective operation of the shop.
- Administration. You will ensure all financial reporting and management, cash handling, daily banking and security procedures are followed.
You'll be part of a friendly, passionate team with a manager who supports you and your career development.
And best of all, the work you do every day will make a real difference in people's lives
To apply, please send us your most recent CV and a cover letter detailing your experience, how you meet the person specification and why you would like to work for Marie Curie
We believe that diversity makes us stronger. Join Marie Curie and be part of an inclusive and equitable workplace where everyone's unique perspectives and experiences are valued. We welcome candidates from all backgrounds and walks of life. Apply today to bring your talents to our diverse and inclusive charity.
We're committed to making reasonable adjustments to support you throughout the application and selection process. You can request support via [email protected]
This role will be subject to receiving a satisfactory basic disclosure check.
We reserve the right to close this vacancy early. Agencies need not apply.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Brain Tumour Research is looking for an Office Administrator to help deliver a superior supporter journey, managing volunteers and fulfilment of fundraiser and supporter materials. To manage merchandise and stock to ensure timely and accurate recording of stock movements and sales. To answer the main telephone line in a sensitive and professional manner.
Position: Office Administrator
Location: Head Office, Milton Keynes
Salary: Circa £25,000 per annum
Hours: Full time, 35 hours pw
Benefits: Holiday entitlement, 25 days per annum, excluding UK Public Holidays, access to an Employee Assistance Programme and option to join our healthcare scheme, death in service policy, electric car and bike salary sacrifice scheme.
About the Role
This is a fantastic opportunity for an individual who wants to make a difference in one of the most innovative and exciting medical research fundraising charities in the UK.
As an Office Administrator, you will be a key part of the fulfilment process, using Shopify, aiding our fundraisers and supporters to achieve maximum income generation, answering calls and emails from our supporters and fundraisers, with a focus on the supporter journey by being sensitive and empathetic, while raising awareness.
About You
If you would like to join an exciting, innovative, and ambitious charity, with a passion for finding a cure for brain tumours, then we would love to hear from you.
Do you have:
- Experience of working with members of the public and/or volunteers
- Experience working with Microsoft Office and a CRM database
- Ability to converse authentically and empathetically with members of the public who may going through or have just gone through a difficult experience
- Experience working in a stock room desirable but not essential
About Brain Tumour Research
Brain Tumour Research is an exciting, innovative and ambitious charity. We are passionate about finding a cure for brain tumours through the establishment of dedicated Brain Tumour Research Centres of Excellence around the UK.
We are invested in our employees and are proud to be accredited by Investors in People.
Closing Date: 10th March 2024
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
Candidates may also have experience in, or be looking for a career in: Administration, Charity Administrator, Fundraising Administrator, Charity Assistant, Office Administrator, Administration Assistant, Office Junior, Stock Assistant
No agencies please.
Store Associate (18492)
Can you inspire and be inspired? Can you deliver great customer service? Are you looking for a chance to shine? We have fantastic opportunities for progression and development and the Freedom to nurture ideas and flair within a Framework of support to develop you.
At Barnardo's we believe in children, the funds raised in store support the most vulnerable children and young people in the UK and now's your chance to play your part in this vital work. As well as maximising sales and profit in store you'll also ensure the very highest standards of presentation and customer services – your aim will be to make your store the best in town, for customers to visit and for your colleagues to work in.
As a Store Associate you will support the manager with all aspects of running a busy store, it's the best of both worlds as you will have responsibilities but also the chance to develop and learn with an experienced store manager by your side. You'll need to be well organised with great communication skills and ready to learn how to lead your team of colleagues in store to maximise sales and profit and meet your stores targets.
In return you will work for one of the UK's largest charity retailers with benefits, including full training and development package, promotion prospects, pension and benefits.
Generating the money we need to make children's lives better is a truly fulfilling role so if you'd like to use your talent to make a positive difference then we would love to hear from you!
The full Job description and Person profile is available below. Please read this before applying to ensure that the job matches your skills and experience.
* As part of Barnardo's ongoing commitment to safeguarding, our retail recruitment process requires that successful candidates are asked to consent to a Basic criminal records check.
Interview Date: Where an interview date has been given in the advert, this will be the only date available. Please check this before proceeding with your application.
The client requests no contact from agencies or media sales.
We have an exciting opportunity for two Senior Insurance Account Handlers to join our amazing team based in Lancing, West Sussex.
Location: Lancing, West Sussex (Hybrid working)
Salary: £30,955.71 per annum, Band D, Level 3, inclusive of a market supplement
Term: Permanent
Working Hours: 35 hours per week
We’re Scouts and everyone’s welcome here - all genders, races and backgrounds. Right across the UK, we help over 400,000 young people aged 4-25 gain skills for life and find their place in the world. We help them speak up, play their part and shine bright.
About the Senior Insurance Account Handler Role:
As our Senior Insurance Account Handler, you will act as a prime contact point for Unity's portfolio of clients comprising of individual Scout and Guide groups or other external small charity clients for their insurance requirements.
What we are looking for in our Senior Insurance Account Handler:
- Experience with youth charities and their insurance needs
- Experience working in the commercial insurance industry
- Computer literate and experience in using insurance systems
- Knowledge and experience of FSA Compliance and TCF practices
- Must be able to demonstrate experience in insurance broking
- Must be able to advise on, sell and service all classes of commercial insurance products
- Cert CII or Diploma in Insurance
Key responsibilities as our Senior Insurance Account Handler:
- Offering information, guidance and quotes to existing clients in respect of their insurance needs
- Cross-selling and up-selling relevant products to existing clients
- Offering information, guidance and quotes to prospects in respect of their insurance needs and converting these to clients
- Achieving targets set in respect of existing client revenue retention, new business growth and lead generation and other key performance indicators
- Administration of policies in line with the objectives of accuracy, speed and completeness, deal with all policy and client queries and achieve prompt and appropriate solutions
- Complying with all business and office procedures and FCA rules
- Pro-actively review all insurance procedures in use and suggest continual improvements as part of Treating Customers Fairly initiatives
As our Senior Insurance Account Handler in return, we offer you:
- Work in a way that suits you, your role and your department
- Be proud to say you’re part of a team with Investors in People (Gold)
- Plenty of opportunity for learning and development
- 28 days holiday a year, plus bank holidays rising to 32 days after two years
- Four extra days to look after your family when they need you
- Three extra days over Christmas
We are proud to be a family-friendly employer and offer…
- Maternity/Paternity Leave
- Flexible working hours
- Store Discount at our Scout Store + other online benefits
- Study and volunteer leave
Why work for us
Don’t miss out on the opportunity to join our fantastic team! Click ‘Apply’ now!
Closing date for applications: 11:59pm Sunday 31st March 2024.
Interviews will be held in Lancing: Week Commencing Monday 15 April 2024.
The Scouts is an equal opportunity employer, and we are committed to diversity and actively seeking applicants from a wide range of backgrounds.
Strictly no agencies.
Store Associate (18491)
Can you inspire and be inspired? Can you deliver great customer service? Are you looking for a chance to shine? We have fantastic opportunities for progression and development and the Freedom to nurture ideas and flair within a Framework of support to develop you.
At Barnardo's we believe in children, the funds raised in store support the most vulnerable children and young people in the UK and now's your chance to play your part in this vital work. As well as maximising sales and profit in store you'll also ensure the very highest standards of presentation and customer services – your aim will be to make your store the best in town, for customers to visit and for your colleagues to work in.
As a Store Associate you will support the manager with all aspects of running a busy store, it's the best of both worlds as you will have responsibilities but also the chance to develop and learn with an experienced store manager by your side. You'll need to be well organised with great communication skills and ready to learn how to lead your team of colleagues in store to maximise sales and profit and meet your stores targets.
In return you will work for one of the UK's largest charity retailers with benefits, including full training and development package, promotion prospects, pension and benefits.
Generating the money we need to make children's lives better is a truly fulfilling role so if you'd like to use your talent to make a positive difference then we would love to hear from you!
The full Job description and Person profile is available below. Please read this before applying to ensure that the job matches your skills and experience.
* As part of Barnardo's ongoing commitment to safeguarding, our retail recruitment process requires that successful candidates are asked to consent to a Basic criminal records check.
Interview Date: Where an interview date has been given in the advert, this will be the only date available. Please check this before proceeding with your application.
Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date. We recommend that you apply for this role as soon as possible.
The client requests no contact from agencies or media sales.
We have an exciting opportunity for a Head of Retail to join Essex & Herts Air Ambulance (EHAAT).
- Permanent
- £45,000 pa
- 37.5 hours/ 5 days a week
- The role will be based at Stevenage with hybrid coverage throughout Essex & Hertfordshire
You’ll be working in a fast-paced, positive environment, amongst both crew and charity teams, where looking after our people’s wellbeing is a top priority. Our Employee Assistance Programme (EAP) supports all our team and their direct family with focused support on financial, mental and physical wellbeing.
We offer a pension scheme with an employer contribution up to 8%. Pension scheme members also benefit from an annual pensions review, life insurance and access to a virtual GP service 24/7.
In addition, you will receive 24 days annual leave plus bank holidays, free car parking, and eligibility to join Blue Light Card which provides members with thousands of discounts online and on the high street.
ABOUT THE ROLE
The purpose of this role is to maximise the income and profit sustainability of a multi-site and multi format retail business through the effective management of people, resources and budgets. The role will contribute to the development on the strategic direction and the future expansion of EHAAT’s retail operation, and to empower and engage the retail team through positive and clear leadership.
This is an important role in enabling the Retail Team to focus raising funds to support our life-saving service to the people of Essex and Hertfordshire.
SPECIFIC DUTIES AND RESPONSIBILITIES
- Work closely with the Associate Retail Commercial Director to provide expertise, leadership, vision and guidance, to drive forward the strategic direction of the retail operation and deliver outstanding performance in all aspects of charity retail.
- Develop, implement and manage the necessary practices, systems, and controls to ensure the operational, financial and administrative compliance necessary to deliver an efficient retail operation.
- Lead on the expansion of the existing shop portfolio including: sourcing, costing & planning of new shops including shop-fitting, staff recruitment & opening. Working with the Associate Retail Commercial Director and Governance Manager on lease negotiations and securing lease completions.
- To grow and develop the Ecommerce division supporting both the Ecommerce Manager and Donation Centre Manager in online innovation and expansion.
- Work closely with the Volunteer Manager to create a culture of volunteer empowerment and development focusing on volunteer recruitment, management and retention throughout the retail department.
- Work closely with the Associate Retail Commercial Director to build productive relationships across EHAAT to ensure that the retail team are part of the wider charity team, and are able to advocate for the charity with customers and other supporters.
- Work with the Fundraising Team to embed shared fundraising and retail incentives to drive new income streams and open opportunities for both departments.
- Work with the marketing team and other key retail staff to further develop the customer experience, ensuring the interior design and quality is in keeping with the required profile. Ensure that shop managers adhere to brand guidelines and that messaging in relation to the work of the charity is visible and impactful.
- Represent EHAAT in the community and public domain as appropriate. Ensuring that relationships in the community are managed in a way that achieves the best outcome for all parties.
- Maintain an up to date knowledge of the charity retail market and the activities of other local charitable organisations to identify market gaps and new opportunities.
- Develop and maintain strong relations with external retail volunteer support and chair quarterly retail working groups meetings.
- Lead a diverse retail division for EHAAT ensuring that a culture of inclusiveness is promoted throughout the department
Operational Responsibilities
- Lead, support and motivate the retail team, managing performance or conduct issues as required – this includes direct line management of the Area Manager, Ecommerce Manager and Donation Centre Manager with whom you will be expected to conduct regular documented 1:1s.
- Ensure that timely and appropriate communication and feedback mechanisms are in place for your team and volunteers, engaging, and encouraging contribution. Ensure the wider charity is kept up to date with relevant retail activity through team meetings charity team events.
- Work with the Associate Retail Commercial Director to plan, set and manage the annual retail operating budget, reforecast quarterly as appropriate and take steps to address underperformance.
- Monitor and evaluate the commercial performance of each shop and Ecommerce division, maximise profit across the portfolio and report to the Associate Retail Commercial Director monthly about the continued viability of each.
- Deal with all property matters in respect of their on-going management, maintaining and updating the existing property database of leases and subleases. To be across all expiry dates, break notices, rent reviews and other relevant matters with all retail leases.
- Take overall responsibility for the Donation Centre through supporting the Donation Centre Manager to ensure the development of excellent warehouse, sorting and transport operations in order to maintain sufficient stock available for all shops and ecommerce.
- Work closely with the Head of Workplace and workplace team to ensure all retail operations are compliant with health and safety policies and standards. Ensure a robust and efficient process is maintained for all workplace reported concerns or incidents and are addressed in a timely manner.
- Ensure all investigations into reported accidents, incidents and near misses are carried out without delay and appropriate action is taken to prevent a reoccurrence by either immediately remedying the defect or implementing control measures to prevent the situation from deteriorating or reoccurring.
- Implement a structured approach to using data in the analysis of sales.
- Lead an excellent customer service ethic across the business ensuring this is monitored through initiatives such as mystery shopping.
- Ensure that Gift Aid procedures, processes and claims are completed within the agreed time frames.
- Develop an online retail shop via the EHAAT website to offer pre-loved goods. Set operational structure and budgetary targets.
- Develop and control EHAAT’s charity merchandise from design through to purchase. Working with external suppliers to produce a range of sellable and profitable goods that develops the charities community awareness.
- Undertake any other tasks, duties or responsibilities as requested by your line manager or other senior manager, including the Board of Trustees and Chief Executive.
- Work closely with the People Director and People Team to ensure all people matters are managed in line with EHAAT’s policies and procedures.
EHAAT is a charity which provides vital life-saving care to critically ill and injured patients across Essex, Hertfordshire and the surrounding areas.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Deputy Charity Shop Manager
Thirsk, North Yorkshire
We are committed to paying the Real Living Wage.
About Us
Yorkshire is one of the regions hardest hit by cancer. Together, we can change this.
Yorkshire Cancer Research is a charity dedicated to funding research so that you and those you love live longer healthier lives, free of cancer.
Thanks to supporters, the charity funds vital cancer research and pioneers innovative new services for people with cancer. These life-giving medical breakthroughs are helping more people survive cancer – in Yorkshire, and beyond.
As an inclusive employer, our aim is to ensure our workforce reflects the rich diversity of our region. We believe a diverse workforce is vital to us taking action to prevent, diagnose and treat cancer more effectively in Yorkshire. We offer equal opportunities regardless of race, religion or belief, age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, marriage and civil partnerships.
The Benefits
We offer all employees a wide range of benefits including an enhanced contributory pension scheme, 25 days annual leave plus Bank Holidays (increasing to 30 days after 5 years’ service), flexible working arrangements, private medical insurance, enhanced maternity leave, career progression, learning and development, wellbeing initiatives, offices within walking distance of Hornbeam Park train station, free onsite parking and a whole lot more.
We’ve got a strong set of values that inform everything we do and we’re looking for people who are aligned with these. As our Deputy Charity Shop Manager, you will put people in Yorkshire at the heart of everything you do, unite with colleagues and other organisations in this cause, and dare to think big and bold to make positive solutions happen.
To find out more about our values and how important they are to us, please visit our website.
The Role
As our Deputy Shop Manager, you will be setting up our brand-new shop in Thirsk, supporting the Shop Manager in implementing processes and ways of working.
You will manage the day-to-day operation of the shop in the absence of the Shop Manager, including managing a team of volunteers, ensuring accurate accounting and handling of assets, delivering high standards of customer service, and adhering to all charity policies and procedures.
You will lead by example and ensure that volunteers, supporters, donors, and customers understand how their contributions are making a difference to the lives of people in Yorkshire and beyond.
Specifically, you will:
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Play an active part in running our shop in Thirsk, supporting the Shop Manager in implementing processes and ways of working.
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Provide cover for days off, holidays and sickness as required, with possible occasional travel to other shops to provide support if needed by the charity.
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Support the Shop Manager to maximise the income and profit of the shop through active stock management, replenishment, and rotation
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Manage a team of well-trained volunteers in the absence of the Shop Manager and take every effort to create a happy retail environment.
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Support the Shop Manager to ensure accurate accounting and handling of assets (items donated and money received).
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Support the Shop Manager to ensure accurate record keeping of items donated and the amount paid for each item for Gift Aid tax reclaim purposes.
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Prepare and complete all shop administration in the absence of the Shop Manager including cash handling and banking functions to the highest standard, accurately and on time, always adhering to charity policy and procedures.
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Create a welcoming professional atmosphere and deliver high standards of customer service for all customers and supporters.
About You
To be considered for this role, you will need:
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To be Ideally educated to GCSE level or equivalent but not essential.
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To have experience of managing people/volunteers including recruitment and development.
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To have previous retail experience in charity sector or commercial sector is desirable.
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To be highly organised with good time management skills.
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To be able to prioritise workload and meet deadlines.
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To have excellent communication and interpersonal skills.
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To be resilient and adaptable to change.
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To have strong planning, guiding and motivation skills to successfully achieve targeted income is desirable.
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To have good written and numeric skills are desirable.
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To be able to travel across the Yorkshire region.
Application
Before applying, please visit our Careers Page to view the full role profile and find out more about working for Yorkshire Cancer Research.
To apply please submit a CV and cover letter outlining your suitability for the role to Claire Wooldridge, Head of People, before 1 April 2024. Please read our privacy notice before applying.
Yorkshire Cancer Research is a responsible and flexible employer. We welcome any discussion for flexible working at the interview/offer stage where we will consider an individual’s circumstances against the needs of the charity.
We positively encourage applications from suitably qualified and eligible candidates from all backgrounds. If we can make any reasonable adjustments to support your application, please contact us via our website.
The client requests no contact from agencies or media sales.
Salary: £46,117.36 per annum (+ £5,023 pa London Weighting allowance if applicable)
Location: London/Sheffield/Bristol/Remote
Contract: Permanent
Hours:37.5 per week
Closing date: 1st April 2024 at 11:30pm
Do you have experience gained in a specialist digital role, such as in a delivery team at a digital agency or in-house for an online business? Then join Shelter as Digital Product Manager and you could soon be playing a vital role at the heart of our central digital team.
About Shelter
A home is a fundamental human need, as essential as education or healthcare. Yet millions of people across Britain struggle on a daily basis with homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction. So, we are striving for change, with individuals, in communities, across society, and leading the way to a safe home. We need ambitious, best-in-class individuals who are passionate about our cause to join us at this exciting time. This is your chance to play a part in the fundamental change we are striving to achieve.
At Shelter we are united by our purpose to defend the right to a safe home. Our enemy is the social injustice at the core of the escalating housing emergency. We believe that to win that fight, we must be representative of the people we are here to help and those who support our movement for change. In all our people decisions, we take pride in being inclusive, fair, equitable and transparent.
We have committed to combat racism both within and outside Shelter and welcome you on our journey to becoming a truly anti-racist organisation.
About the team
Shelter helps millions of people each year, and the digital team play a key role by doing exciting service design work that affects our advice services, campaigns, and fundraising. We collaborate across the organisation to deliver first-class design, products, and services in an agile, iterative, and data-driven manner. We set the example for Shelter in digital best practice, discovery and innovation. This particular role is focussed on our e-commerce services, you’ll help develop our ability to be user and data-led, leading on the planning, delivery, maintenance and optimisation of everything e-commerce.
About the role
Reporting to the Lead Product Manager, you’ll work with external agencies as well as a multi-disciplinary in-house team to develop features, products and services across Shelter’s Digital Products including its online shop which is managed by our retail team. The focus of this role is to lead the development of our eCommerce Product, including user experience, conversion rate optimisation, technical integrations to internal and external systems and usability and accessibility. You will work closely with the Head of E-commerce and the wider retail team to ensure coherent user journeys and a full technical product roadmap are in place in line with retail and income generation strategic goals and priorities.
You’ll work alongside subject matter experts and specialists to understand our audiences, identify opportunities, develop and test ideas and manage products throughout their lifecycle. And, when it comes to supporting and coaching colleagues around Shelter to help them develop a digital vision for their business area, translating challenges and opportunities into excellent digital solutions, again we’ll count on you.
We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.
About you
You will have an understanding of how user-focused digital services make an impact and a real desire to create the most effective digital experiences for those supporting our work to end homelessness. You’ll have experience of agile planning using a range of tools and techniques and be adept at using metrics, working towards organisational strategic objectives and acting on user research to validate assumptions. Delivering products with cross-functional teams or collaborating with experts from other teams comes naturally to you too, as does bringing together different digital specialists and enabling them to work effectively towards a common aim. What’s more, you're comfortable liaising with stakeholders of varying levels of digital literacy, coaching them in digital ways of working and encouraging user and data-driven decision making. Excellent communications skills are essential, as is a real enthusiasm and willingness to work as part of a highly creative, fast-paced team.
Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.
To find out more about the role and the benefits of working for Shelter please visit our website. Apply to be part of our Digital team and be the change you want to see in society.
How to apply
Please submit your CV along with a supporting statement. In the supporting statement, please give relevant examples in line with the role responsibilities of how you meet the criteria in the 'About you' section of the job description, following the STAR format. Please also demonstrate how you address the behaviour below in your answers:
- We prioritise diversity and have an open and inclusive mindset
Safeguarding
Safeguarding is everyone’s business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associate
The client requests no contact from agencies or media sales.
We have an exciting opportunity for an experienced Area Retail Manager to join our retail team. You will join us working 35 hours per week, on a fixed term contract for 12 months and will be based in or around London & the Southeast. In return you will receive a salary of up to £39,772.80 per annum (+ £3,600 car allowance) plus excellent benefits
Please note, this area includes Surrey, Sussex, Suffolk & London.
Since 1927, Cats Protection has helped thousands of cats each year, across the UK. As a community of volunteers, employees, supporters and partners, we’ve improved the lives of millions of cats and transformed the way millions of people see and care for cats.
Each of our shops has its own charm and personality due to our dedicated volunteers and colleagues. From vintage jewelry and jigsaws to harps and handbags, whether our customers are looking for that 'must have' item or simply a 'missing piece', our team of Area Retail Managers oversee the retail operation within their dedicated region. We are helping the environment while improving the lives of cats, one t-shirt at a time.
Responsibilities of our Area Retail Manager:
As Area Retail Manager you will apply commercial judgement and creativity to drive sales and maximise profits by supporting shop within your area to achieve their full potential. You will empower shop teams to achieve their targets by providing inspirational leadership to shop teams. This is a varied role where you be responsible for over 15 shops and requires the successful candidate to be flexible to travel around the region.
What we’re looking for in our Area Retail Manager:
- Experience in a multi-site retail management position
- Experience of managing employees, including recruitment, retention, performance management and dealing with disciplinary situations
- Experience of setting and managing income and expenditure targets
- Ability to build & maintain positive working relationships with a variety of people, both paid & voluntary
- Full driving license and access to a vehicle
What we can offer you:
- salary of up to £39,772.80 per annum
- generous annual leave entitlement
- contribution pension scheme
- life assurance scheme
- range of health benefits including private healthcare
- Employee Assistance Programme
- and more
Join us as our Area Retail Manager and know you are helping to make a real difference to cats and kittens across the UK!
Closing date: 1st April 2024
Virtual interview date: TBC
Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to.
Please email if you require any adjustments to be made for you to complete your application or to participate in the recruitment journey.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Charity Shop Manager
Thirsk, North Yorkshire
We are committed to paying the Real Living Wage.
About Us
Yorkshire is one of the regions hardest hit by cancer. Together, we can change this.
Yorkshire Cancer Research is a charity dedicated to funding research so that you and those you love live longer healthier lives, free of cancer.
Thanks to supporters, the charity funds vital cancer research and pioneers innovative new services for people with cancer. These life-giving medical breakthroughs are helping more people survive cancer – in Yorkshire, and beyond.
As an inclusive employer, our aim is to ensure our workforce reflects the rich diversity of our region. We believe a diverse workforce is vital to us taking action to prevent, diagnose and treat cancer more effectively in Yorkshire. We offer equal opportunities regardless of race, religion or belief, age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, marriage and civil partnerships.
The Benefits
We offer all employees a wide range of benefits including an enhanced contributory pension scheme, 25 days annual leave plus Bank Holidays (increasing to 30 days after 5 years’ service), flexible working arrangements, private medical insurance, enhanced maternity leave, career progression, learning and development, wellbeing initiatives, offices within walking distance of Hornbeam Park train station, free onsite parking and a whole lot more.
We’ve got a strong set of values that inform everything we do and we’re looking for people who are aligned with these. As our Charity Shop Manager, you will put people in Yorkshire at the heart of everything you do, unite with colleagues and other organisations in this cause, and dare to think big and bold to make positive solutions happen.
To find out more about our values and how important they are to us, please visit our website.
The Role
We are currently looking for a Shop Manager who will run our brand-new shop in Thirsk.
Initially, you will have the opportunity to play a key role in setting up our new shop, recruiting volunteers, and making plans to ensure the shop is ready to open. You will then ensure the smooth running of the shop long-term.
You will manage the day-to-day operation of the shop including managing a Deputy Shop Manager and team of volunteers, ensuring accurate accounting and handling of assets, delivering high standards of customer service, and adhering to all charity policies and procedures.
You will lead by example and ensure that volunteers, supporters, donors, and customers understand how their contributions are making a difference to the lives of people in Yorkshire and beyond.
Specifically, you will:
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Manage and be accountable for implementing and complying with agreed shop operating policy and standards including Health and Safety and Trading Standards.
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Be responsible for ensuring the shop is presented to the highest standards with attractive visual merchandising and window displays.
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Be responsible for attracting and recruiting a team of new volunteers, ensuring they are well trained and take every effort to create a welcoming and happy environment.
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Be responsible for ensuring the team are working towards achieving all key performance indicators.
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Be responsible for line managing the Deputy Shop Manager, work together to ensure there is management cover and sufficient volunteers to operate all trading hours.
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Ensure accurate accounting and handling of assets (items donated and money received).
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Be responsible for ensuring accurate record keeping of items donated and the amount paid for each item for Gift Aid tax reclaim purposes.
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Prepare and complete all shop administration including cash handling and banking functions to the highest standard, accurately and on time, always adhering to charity policy and procedures.
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Create a welcoming professional atmosphere and deliver high standards of customer service for all customers and supporters.
About You
To be considered for this role, you will need:
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To be ideally educated to A Level or equivalent.
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To have experience of managing people/volunteers including recruitment and development.
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To have previous retail experience in charity sector or commercial sector is desirable.
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To have experience of meeting and exceeding targets within a retail environment.
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To have experience of opening a new shop is desirable.
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To be highly organised with good time management skills.
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To be able to prioritise workload and meet deadlines.
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To have excellent communication and interpersonal skills.
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To be able to motivate self and others.
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To be resilient and adaptable to change.
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To have strong planning, guiding and motivation skills to successfully achieve targeted income is desirable.
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To be able to travel across the Yorkshire region.
Application
Before applying, please visit our Careers Page to view the full role profile and find out more about working for Yorkshire Cancer Research.
To apply please submit a CV and cover letter outlining your suitability for the role to Claire Wooldridge, Head of People, before 1 April 2024. Please read our privacy notice before applying.
Yorkshire Cancer Research is a responsible and flexible employer. We welcome any discussion for flexible working at the interview/offer stage where we will consider an individual’s circumstances against the needs of the charity.
We positively encourage applications from suitably qualified and eligible candidates from all backgrounds. If we can make any reasonable adjustments to support your application, please contact us via our website.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
A fantastic and exciting opportunity is available at RSPB South Stack reserve for a Visitor Experience Officer to join our team on a 6 month contract. This is a great opportunity to play a significant part in developing, promoting and delivering the events programme at our reserve.
Visitor Experience Officer (Fixed-Term)
Reference: FEB20245773
Location: South Stack, Holyhead, LL65 1YH
Salary: £23,489.00 - £25,216.00 per annum, pro rata
Hours: Full-Time, 37.5 hours per week
Contract: 6 month fixed-term
Benefits: Pension Scheme, Life Assurance Scheme, 26 days' Annual Leave (pro rata)
We are looking for someone with expertise and leadership across visitor experience, particularly around events - planning and delivery, ensuring visitor programmes are profitable. Someone who can warmly welcome and enthuse our visitors about wildlife and nature and the wider work at RSPB South Stack, ultimately encouraging support for nature conservation and the work of the RSPB through membership. We want to offer our visitors fantastic days out in nature, a great experience that engenders respect of our reserve and the natural world. Here, at South Stack we have one of the best places to do that.
You will:
- Work towards agreed targets for income generation, quality of visit and visitor numbers.
- Manage the online residential volunteer booking system, induct volunteers and manage them day to day to include creating rotas.
- Plan and deliver a year-round visitor events programme with the support of the Visitor Operations Manager.
- Ensure the reserve delivers a high quality, on brand visitor experience that encourages visitors to become members of the RSPB and contributes to the RSPB’s Saving Nature Strategy.
- Working with the Visitor Operations Manager and Site Manager to ensure that all colleagues are operating as one team to deliver a high-quality visitor experience for all visitors to the reserve.
- Contribute to the planning and efficient day to day running of the visitor operation that leads to the overall success of the reserve.
- Be a creative individual who can inspire and drive visits to our reserves. You will have lots of ideas on how to use the incredible stories our reserve has through events and experiences, in showcasing our reserve as an amazing place to visit.
What you can expect:
- A supportive, dynamic, and high-performing team of talented individuals around you, who want to make the world a better place than we found it.
- The chance to be involved in creating amazing experiences, connecting people to nature and making a real difference in ensuring the protection of our incredible places for wildlife and people.
- Access to excellent learning and development opportunities and employee benefits package.
- No two days the same.
What we need from you:
Essential Qualifications:
- 4 GCSEs at grades A-C and 2 A levels or equivalent.
Essential Knowledge
- Computer literate to include professional use of social media to adhere to brand requirements.
- Working knowledge of visitor engagement techniques.
Essential Skills
- Excellent verbal and written communication skills.
- Proven ability to plan and prioritise workloads.
- A team player who can motivate and inspire people.
- Problem solving skills and ability to work on own initiative.
- Ability to manage and respond to customer needs and feedback.
- Ability to maximise opportunities for visitor engagement and income generation.
- Able to build and maintain strong working relationships.
Desirable Experience
- Experience of managing and delivering against targets and KPI’s.
- Experience of analysing and interpreting data in a visitor experience environment.
- Successful experience of managing or supporting a team of staff and/or volunteers.
- Having contributed to a successful visitor project or visitor attraction.
- Tourism or leisure related qualification, ideally at HND level or equivalent.
- Working knowledge of Equal Opportunities and Diversity.
- Health & Safety in the workplace.
Additional information
- This role is based in a rural location with no public transport links so own transport is essential.
- This role will require regular weekend working along with bank holidays.
The RSPB reserves the right to extend or make this role permanent without further advertising dependent on business needs at the end of the contract term.
Closing date: 23:59, Monday, 1st April 2024
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
As part of this application process, you will be asked to provide a copy of your CV and complete a full application form including evidence on how you meet the skills, knowledge, and experience listed above.
We are committed to developing an inclusive and diverse RSPB, in which everyone feels supported, valued, and able to be their full selves. To achieve our vision of creating a world richer in nature, we need more people, and more diverse people, on nature’s side. People of colour and disabled people are currently underrepresented across the environment, climate, sustainability, and conservation sector. If you identify as a person of colour and/or disabled, we are particularly interested in receiving your application. Contact us to discuss any additional support you may need to complete your application.
The RSPB is an equal opportunities employer. This role is covered by the Rehabilitation of Offenders Act 1974.
This role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract.
We are actively recruiting for this role and reserve the right to close this advert at any time.
No agencies please.
Do you want a role that puts you in the heart of the local community? Do you want the unique opportunity to have control of the creative merchandising within the store you manage?
Our pop-up shop in Glasgow is looking for an enthusiastic Shop Manager. Your role will be varied and challenge you but will provide stimulating and satisfying work. Our Community Shop Managers do not have a typical day, because they are continually seeking different opportunities to engage with the local community and increase their shops contribution to Shelter's cause. This could be through local community links, such as with other retailers, schools, churches or the local food bank.
You will develop and encourage your own and your team's interest and passion in merchandising the shop to attract customers and donors through the door.
About You
You are a naturally energetic person with an enthusiasm for managing and empowering people
Your extraordinary motivational skills will enable you to inspire your team to increase sales and control costs.
Above all, you are ready to take on a new challenge and have a keen interest in Shelter's cause.
We welcome anyone to apply who possesses the qualities and behaviours outlined in the job description, or who feels they have the approach to learn them as a priority. We are happy to talk about flexible working, personal growth and to promote a workplace where you can be yourself and achieve success based only on your merit.
Apply to be part of our team and be the change you want to see in society.
Shelter Scotland helps over half a million people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.
The client requests no contact from agencies or media sales.
Do you want a role that puts you in the heart of the local community? Do you want the unique opportunity to have control of the creative merchandising within the store you manage?
Our pop up shop in Brent Cross Shopping Centre is looking for an enthusiastic Shop Manager.
Your role will be varied and challenge you but will provide stimulating and satisfying work. Our Community Shop Managers do not have a typical day, because they are continually seeking different opportunities to engage with the local community and increase their shops contribution to Shelter's cause. This could be through local community links, such as with other retailers, schools, churches or the local food bank.
You will develop and encourage your own and your team's interest and passion in merchandising the shop to attract customers and donors through the door.
About You
- You are a naturally energetic person with an enthusiasm for managing and empowering people.
- You know how to recruit and develop a team of volunteers
- Your extraordinary motivational skills will enable you to inspire your team to increase sales and control costs.
- Above all, you are ready to take on a new challenge and have a keen interest in Shelter's cause.
Benefits
We offer a wide range of benefits, including 30 days of annual leave (pro rata), enhanced family friendly policies, childcare vouchers, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme. Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own. Apply to be part of our team and be the change you want to see in society.
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
The client requests no contact from agencies or media sales.
We're looking for an inspirational person to join us as an Assistant Shop Manager in our Shelter shop in Horsforth. You will be pivotal in assisting the Shop Manager in leading and empowering a team of volunteers to engage with the local community on Shelter's cause, maximising the contribution of gifts of time from volunteers, the gifts of products from our donors and the gift of income from our customers.
You will be the ambassador of Shelter on the high street; raising vital money for our cause. If you want to make a real difference to people at risk of homelessness, this is a unique opportunity to do just that.
About Shelter
A home is a fundamental human need, as essential as education or healthcare. Yet millions of people across Britain struggle on a daily basis with homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction. So, we are striving for change, with individuals, in communities, across society, and leading the way to a safe home. We need ambitious, best-in-class individuals who are passionate about our cause to join us at this exciting time.
This is your chance to play a part in the fundamental change we are striving to achieve.
At Shelter we are united by our purpose to defend the right to a safe home. Our enemy is the social injustice at the core of the escalating housing emergency. We believe that to win that fight, we must be representative of the people we are here to help and those who support our movement for change. In all our people decisions, we take pride in being inclusive, fair, equitable and transparent.
We have committed to combat racism both within and outside Shelter and welcome you on our journey to becoming a truly anti-racist organisation.
What are the benefits?
We offer a wide range of benefits, including 30 days annual leave, enhanced maternity/paternity leave, childcare vouchers and interest free travel loans. Our employees also have access to a tenancy deposit loan, cycle to work scheme and an employee assistance programme. Full training and support is also available to candidates that don't have retail experience but do possess all the other skills required to do the job.
About the role
You will assist the Shop Manager in the recruitment, support and development of a strong community focused shop team and empower them to maximise Shelter's income. Representing Shelter in your local community, ensuring that you and your team share your knowledge of Shelter's cause with customers, volunteers, donors and potential Shelter clients will also be important aspects of the role. You will always ensure a safe, clean, bright and happy environment for your team to work in and for your customers to shop in, in turn attracting potential donors and volunteers.
About you
• You are a naturally energetic person with an enthusiasm for managing and empowering people.
• You know how to recruit and develop a team of volunteers
• Your extraordinary motivational skills will enable you to inspire your team to increase sales and control costs.
Above all, you are ready to take on a new challenge and have a keen interest in Shelter's cause.
Apply to be part of our team and be the change you want to see in society.
The client requests no contact from agencies or media sales.