Jobs
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
We're on the lookout for a dedicated Customer Fulfilment Advisor to become a part of our dynamic Customer Support team. If you’re passionate about making a difference and have a knack for organisation and communication, we want you!
About the Role:
As a Customer Fulfilment Advisor, you’ll be the backbone of our customer service operations. Your day-to-day tasks will include:
- Efficiently handling incoming and outgoing post.
- Distributing materials to support our fundraising efforts.
- Managing stock levels to ensure we’re always ready to meet our supporters’ needs.
- Adhering to cash handling, GDPR, and PCI compliance procedures.
- Actively contribute to the enhancement of customer service activities, systems, and processes.
Working Arrangements
This is a six-month fixed term contract, covering an internal secondment.
This role is full-time, office-based position located at our Birmingham office (B37 7YE).
About You:
- You have prior administration experience and are proficient with Microsoft Office.
- You’re familiar with cash handling, GDPR, and PCI compliance.
- Your communication skills are top-notch, allowing you to sensitively interact with our supporters and customers.
- You possess an eagle eye for detail, ensuring all our acknowledgement letters are perfect before dispatch.
- You’re target-driven, proactive, and can manage your workload independently.
- Your time management skills are impeccable, and you can adapt to the fast-paced nature of our work environment.
This role is crucial to maintaining the high standards of service provided by our wider Customer Service Team.
About us
Our people are at the heart of everything we do. By funding research across six decades, we’ve helped keep millions of hearts beating and millions of families together. We’re investing in ground-breaking research that will get us closer than ever to a world free from the fear of heart and circulatory diseases.
We value and respect every individual’s unique contribution, celebrate diversity, and make inclusion part of what we do every day.
Our Equality, Diversity and Inclusion (EDI) Strategy, Igniting Change, along with our internal EDI group, Kaleidoscope, and a growing number of employee network groups (our Affinity Groups), help us create an environment where all our colleagues and volunteers can succeed.
Benefits
To find out more about the benefits available at the BHF please download our benefits document at the bottom of our advert page.
Interview process
Interviews may be held during the advertising period or shortly after the close date. Please note interviews will be held over Microsoft Teams.
Festival Events Coordinator (London/Home-based)
Contract: 18 month fixed term contract with annualised hours, with possibility of extension
Salary: London-based: £32,000-£36,000 dependent on experience
Salary: Home-based: £27,000-£31,000 dependent on experience
The Vacancy
From Eurovision to literary festivals, from sports events to music festivals – we’re taking the Methodist Church on the road.
Do you enjoy creating and hosting relaxed spaces where people connect with one another and with God? Are you a people person looking for creative approaches to mission? Are you flexible enough to be on the ground throughout an event motivating a team of volunteers, getting details right and troubleshooting problems?
We’re looking for someone with events experience, organisational skills, and an inclusive approach to faith to take on a new post of Festival Events Coordinator.
It is considered an Occupational Requirement for this role that the postholder should be a practising Christian.
Our Culture, Values and Benefits
Thank you for considering joining our inclusive and welcoming team that strives for excellence and values employee wellbeing.
We value and support all those who join our team through a positive work-life balance augmented by generous annual leave (plus an extra 3 days over Christmas/New Year), TOIL, flexi-leave and an on-site Wellbeing Adviser service. We offer a generous occupational pension scheme, where the Methodist Church will pay double the employee contribution up to a maximum of 16% employer contribution.
The Methodist Church is an inclusive and supportive employer. We are actively committed to encouraging applications from people of all backgrounds. We welcome applications from people of Black, Asian and other Minority Ethnic groups. We also welcome applications from people living with disabilities.
Closing Date: 18 April 2024
Interview Date: 2 May 2024 in person
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
The calling of the Methodist Church is to respond to the gospel of God's love in Christ and to live out its discipleship in worship and mission.
MOVE Charity Programme Coordinator
MOVE AGAINST CANCER Charity (MOVE) is looking for an experienced, dynamic and motivated Programme Coordinator with the passion and the skills to support our small teams and programmes.
We have a fantastic opportunity for an experienced individual with a strong administration background to join our growing team. We are looking for an exceptional individual with administration, data management, logistics experience, organisational skills and someone who can provide valuable support across our programmes as we grow.
The MOVE Team is a strong and motivated team, who love MOVE Charity and the difference we make, and are building a strong network of passionate and skilled volunteers to support our programmes and community.
Salary: £20k - £23k depending on experience.
Contract: Full Time fixed term contract for 12 months with potential to extend further.
The post is subject to a six months’ probationary period.
We understand the importance of work-life balance and respect individual needs. We offer a full-time position, but we are also open to considering requests for a 4-day work week or part-time role for candidates with the right experience.
Generous Annual Leave: Generous allocation of 28 days of holiday leave (pro rata if part-time)
Special Day Off: Your Birthday
Extended Holiday Break: Our charity closes down in between Christmas and New Year, giving you the opportunity to enjoy some additional time off over the festive period.
Pension Benefits: Pension plan through NEST (National Employment Savings Trust)
Flexible Working Arrangements and Hours: We believe in empowering our employees to manage their time effectively. This is a remote working role with travel for team meetings and other work-related events.
Please Note: We are extending our deadline for applications for the Programme Coordinator role to 30th April.
Please apply directly to MOVE Against Cancer Charity
Thank you to those who have already applied. Your application will be considered after the new closing date.
Those shortlisted for first stage interviews will be informed of the new dates.
The client requests no contact from agencies or media sales.
Background:
Street Child believes that every child deserves the chance to go to school and learn. Our projects focus on a combination of education, child protection and livelihood support to address the social, economic, and structural issues that underpin today’s education crisis. We partner with local organisations and communities to deliver our locally rooted programmes, using evidence to drive learning and the refinement and scale up of programmes to create maximum impact for the most children at the lowest cost. We pride ourselves on being willing to go to the world’s toughest places where others won’t, including remote, hard-to-reach areas and fragile, disaster-affected states across sub-Saharan Africa and South Asia. Street Child have helped over 148,000 children and families through education, child protection and food security programming. In 2022, 1 in 10 Community Based Classes in Afghanistan was run by Street Child, reaching over 60,000 Out of School children.
Part 1: Role Purpose:
The Head of Program position, reporting to the Country Director in Afghanistan, is responsible for leading a diverse programme portfolio across multiple provinces and partners in Afghanistan. The primary objectives of this role are to secure additional resources to support our work across the country and lead the design and implementation of Street Child’s programme in Afghanistan. Specifically, the postholder will lead the programmes team (including food security, child protection and education project managers and localisation advisor); lead our partnerships with a diverse range of stakeholders; drive our resource mobilization; ensure effective programme implementation; provide strategic technical expertise in Education programming; and provide capacity building to staff and partners as required. Additionally, the Senior Programme Manager will be responsible for external liaison with national and international partners, government officials, and donor community, deputising for the Country Director as required. Ideally, the Senior Programme Manager will have technical expertise in education programming and/or child protection.
Part 2: Key Responsibilities:
(40%) Programme Management and Coordination:
- Provide matrix management oversight for the successful delivery of projects; including technical input, activity planning and day-to-day liaison with the team and implementing partners to ensure quality implementation within timeframe and budget.
- Provide technical support in areas of own expertise (ideally education programming), including programme development, quality assurance, technical backstopping, and capacity strengthening and coaching for education team and partner staff.
- Lead on the delivery of consortia programmes that CIC are part of.
- Coordinate the identification of partner capacity development needs and the provision of targeted support.
- Ensure all donor, internal and external reporting requirements are met in a timely manner, and are in compliance with donor requirements of project/ program allocation.
- Ensure comprehensive and professional M&E practices are in place.
- Ensure project reviews and the financial health of all projects by supervising expenditures within each project monthly and ensuring that well-structured corrective action is initiated and tracked where required.
- Maintain regular links with the operational teams to facilitate the provision of logistic, administrative and security support to facilitate program implementation.
- Establish meaningful working relationships with projects stakeholders and represent CIC at Education Cluster, ACBAR, Ministry of Education, UN agencies, and other international organizations working in education sector.
(40%) Programme Development and Resource Mobilization:
- Provide context analysis on the humanitarian/development context in the country.
- In close coordination with the Regional Representative and Country Director, identify and analyse new funding opportunities in Afghanistan in which Street Child can add value to the humanitarian and development response.
- Develop, implement, and review sector strategies and support the Country Director in identifying strategic opportunities for strengthening Street Child’s work in the country.
- Articulate strategic approaches, partnerships, management/ staffing plans, M&E and budgets.
- Cultivate partnerships, establish links and closely coordinate with relevant government stakeholders, UN agencies, INGO’s, L/NNGO’s, clusters, donors for programme development, including opportunities for consortia.
- Lead the project proposal development (budget, log frame, theory of change etc.) within the framework of the country and global strategy, with support from the programme teams.
- Support Country Director in formalizing a country strategy that aligns with global/regional strategies, priorities and programmes.
(20%) Leadership and Staff Management:
- Managing programme staff including field staff and ensuring direct reports have clear and realistic performance-based management goals
- Ensure that Street Child programme teams comply to Street Child’s security and other relevant operational, financial, logistics, admin, HR, safeguarding, and code of conduct regulations.
- Ensure that any risk to Street Child programming, projects or staff is communicated as soon as possible to and understood by the Country Director.
- Deputise for the Country Director as required.
Generic Responsibilities:
- A strong commitment to Street Childs vision, mission and values.
- Adhere to all Street Child’s policies and procedures.
- Able to represent Street Child appropriately both internally and externally.
- Carry out all reasonable requests that are within the broad remit of the role.
Part 3: Professional and Behavioural Competencies:
Education Qualifications:
- Bachelor’s degree in field of international development, social science or related field.
- Master’s degree in international development, humanitarian studies or related field.
- Accreditation or certification in education or child protection.
Experience and Knowledge:
- At least 5 years of experience in the humanitarian/development sectors.
- Proven track record in successful development and implementation of programmes in Afghanistan or comparable contexts including successful management of teams in humanitarian contexts.
- Significant experience of management in humanitarian/development programming.
- Technical knowledge and proven experience in delivering education programming.
- Experience of developing successful proposals to institutional donors in education, child protection and/or livelihoods.
- Fluency in both oral and written English, with experience in report writing at a graduate or professional level and excellent drafting skills
- Comprehensive understanding of sectoral trends and targets.
- Experience of delivering inclusive education programmes including EIE.
- Experience/knowledge of child protection or gender programming is highly desirable.
- Experience in delivering integrated programming that supports outcomes for children and their needs is highly desirable.
- Experience of in-country aid architecture, coordination and cluster groups.
- Working knowledge of Dari/Pashto is desirable (not required if international).
Competencies:
- Proven ability to work in a cross-cultural environment and strong capacity to work in intercultural teams.
- Excellent team working and communication skills.
- Excellent interpersonal and public presentation skills.
- Reflective, responsive and respectful towards communities and colleagues.
- Ability to work independently and with initiative.
The client requests no contact from agencies or media sales.
JR007480
You’re caring, flexible and creative, thrive under pressure, know how to connect with people at all levels and really enjoy helping others to live as independently as possible. You’d also like to be part of an organisation that counts on the professionalism, insight, expertise and passion of its staff to inspire individual recovery for the people they work with. Welcome to Richmond Fellowship’s as a Waking Night Recovery Worker.
A national mental health charity providing a range of services across England including supported housing, crisis houses and residential homes as well as community-based services, employment support and social enterprises wants you to provide mental health crisis intervention and support to people using our services who are experiencing a psychiatric and or psychosocial crisis.
This is an exciting opportunity to join a new service opening in Morecambe in March 2024. As a Waking Night Recovery Worker, you will work throughout the night to support those on placement.
Our aim is to support the people using our services to achieve their own goals. To ensure the safe and successful daily running of the service and ensure that you, and your team, work towards agreed service/contract targets.
The people we support are central to everything we do. Each person who uses our services is a unique individual and they all deserve to be treated as such. As such, the responsibilities may vary from day to day.
As a Waking Night Recovery Worker, you will liaise with clinical teams to discuss referrals and clinical presentation of people using services and make referral decisions based on this. Support individuals who present in a range of ways, including low mood, depression, anxiety, mania, voice hearing, delusions, self-harm, and suicidal thoughts to develop their own coping strategies to deal with crisis situations. Participate in a group work programme to assist people using services to deal with substance abuse, mental or physical illness, poverty, unemployment, or physical abuse.
What is important is that you have a caring and compassionate nature and empathy and enthusiasm for helping others. Whatever your background, you’ll need to be happy to work both independently and within a team and willing to be part of a weekly rota system and available for on call duties.
In return for your skills and enthusiasm, this role comes with some really great benefits and excellent training and development opportunities.
This is a permanent full-time role requiring the post holder to work 37.5 hours per week.
This is a rolling recruitment process. Candidates will be interviewed as and when they are shortlisted.
We are committed to increasing our diversity and welcome applications from those with Lived Experience.
Richmond Fellowship is part of Recovery Focus, a national group of charities highly experienced in providing specialist support services to individuals and families living with the effects of mental ill health, drug and alcohol use, gambling and domestic violence. From 1st June 2024 Richmond Fellowship will be merging with the mental health charity Humankind to form a single organisation that provides the joined-up mental health, housing and drug and alcohol support we’ve all known has been needed for decades. In October 2024, Humankind will then be renamed to reflect the new, bigger and better organisation.
Description
Job Title: PLAY Research Analyst
Reporting to: Global Programme Manager
Hours: 37.5 Hours per week
Location: Multiple locations in Bombali, Karene, Koinadugu and Falaba
Time Frame: 18-month contract (February 2024 – July 2025)
Our Organisation:
Street Child believes that every child deserves the chance to go to school and learn. Our projects focus on a combination of education, child protection and livelihood support to address the social, economic and structural issues that underpin today’s education crisis. We partner with local organisations and communities to deliver our locally rooted programmes, using evidence to drive learning and the refinement and scale up of programmes to create maximum impact for the most children at the lowest cost. We pride ourselves on being willing to go to the world’s toughest places where others won’t, including remote, hard-to-reach areas and fragile, disaster-affected states across sub-Saharan Africa and South Asia. Since 2008 we have helped over 1,000,000 children to go to school and learn.
The programme:
Playful Learning Across the Years 2.0: Quality Tool Testing, Learning and Pathways to Program Improvement and Systemic Uptake (PLAY 2.0) is a multi-country level programme leaded by the Education Development Centre and Street Child in partnership with the LEGO Foundation. PLAY 2.0 aims to conduct research measurement of the quality of child-centred pedagogies and their contribution to holistic outcomes for children in 450 classrooms in centres and schools across Bangladesh, Sierra Leone, and Uganda. PLAY 2.0 proposes to administer the PLAY 2.0 tools to educators and children to improve the tools’ use across countries and cultures, with a particular focus on crisis-affected contexts; to verify the contribution of child-centred pedagogies to holistic outcomes for children; and understand the tools’ potential to inform program improvement. PLAY 2.0 offers an outstanding opportunity to focus on the aspects of child-centred approaches that are closest to children, including agency, self-sustaining engagement, self-led exploration, and other essential elements of meaningful learning. The project provides a platform to test and adapt these tools across the three countries - and in turn, contributes to integrate and improve on the implementation of integrated pedagogies, influence their adoption, and support children at critical junctures.
The role:
Street Child is seeking a driven, detail-oriented Research Analyst to lead and effectively deliver on the PLAY 2.0 research project in Sierra Leone. The Research Analyst is responsible for the overall management of data in the research study, including codification, standardisation and strategic coherence of our data collection, collation, managing analytical approaches, documentation, translation, transcription, and ensuring the data requirements of the programme are met and well communicated to the partners. This is an outstanding opportunity to engage in cutting-edge research at a significant scale, and to enable research-informed interventions through strong analytical, communication, and collaboration skills.
Key Responsibilities:
Data Collection and analysis (60%)
- Establish and embed rigorous, robust data collection, collation and cleaning protocols and databases for rapid data processing to assure the availability of data for analysis;
- Facilitate qualitative interviews including designing questionnaires, conduct interviews, Key Informant Interviews (KIIs), and Focus Group Discussions (FGDs) to gather relevant information from target customers, industry experts, and stakeholders.
- Explore and embed innovative approaches, including digital approaches, and inclusive approaches adapted for abilities, age, gender, geographies, etc to expand and enhance data quality;
- Liaising with implementing partners and local teams, managing data enumerators and ensuring that work is delivered to time and quality expectations;
- Ensure external and internal project reports are provided in a timely manner, summarizing data and presenting the implications of the results in written reports
- Assist and assure adherence to appropriate data storage policies and procedures, to protect the confidentially, integrity, and privacy of participants and participant information, including appropriate ethical protocols and safeguarding policies and procedures;
- Transcription, translation, and review of interview information: Convert qualitative data, such as audio recordings, into written documents, ensuring accuracy and quality. Accurately review information obtained from interviews and FGDs.
- Ensure completeness of forms, including checking collected data for accuracy and consistency to ensure all necessary information is captured.
- Follow data quality and sampling protocols: According to specific guidelines and tools for data collection to ensure proper sampling and data quality.
- Review and edit collected data, checking for errors, both intentional and unintentional and make necessary corrections.
- Keep key personnel informed about progress and issues in the field and seek guidance when needed.
- Ensure data quality by engaging in quality control exercises to identify missing or erroneous data.
Research Coordination [25%]
- Provide coordination and surge support for external/internal consultants to assure integrity and quality of research and evidence;
- Collaborate with internal and external stakeholders to gather feedback, validate findings, and ensure research alignment with client expectations.
- Choose appropriate venues for interviews and ensure consent from all participants in collaboration with implementing partners
- Collaborate with team members and communicate effectively with country programme team, partners and global team during fieldwork.
Evidence Dissemination [10%]
- Prepare detailed reports, presentations, and summaries of research findings. Present research outcomes to internal teams and clients, highlighting key insights and recommendations.
- Ensure excellent presentation of evaluations and evidence of impact to funders, partners, and programme participants, using a range of verbal and visual tools to communicate impact, including digital tools;
- Contribute to Organisational Priorities [5%]
- Provide capacity strengthening and surge support for internal researchers and evaluators to assure integrity and quality of research results and evidence;
- Provide ad-hoc basis support to the research team, local partners, present findings with the wider group including sectors
- Represent the organization professionally: Present Street Child in a professional and accurate manner while interacting with target stakeholders and beneficiaries.
- Carry out any other related duties that are within his/her skills and abilities in agreement with line manager.
Person Specification / Education / Essential / Desirable
- Educated to degree level or higher in related field (Monitoring and evaluation, analysis etc)
- Accreditation or certification in specific areas relevant to role
Experience / Essential / Desirable
- Substantial experience (minimum 3 years) in mixed methods and qualitative and quantitative methodologies and methods, including instrumentation tools
- Experience and knowledge of data collection through mobile apps (Kobo Collect, ODK, ONA, DDG, etc.)
- Prior experience in interviewing and facilitating KII, FGDs, and in-depth interviews or beneficiary selection.
- Experience of using statistical software [NVIVO, SPSS, STATA, etc]
- Experience and interest in the education sector
- Previous experience of working in the Northern province.
- Experience in [quasi-] experimental research
- Previous experience of working with NGOs, civil society, UN or relevant government departments
- Experience using and working with CommCare
Capabilities and competencies / Essential / Desirable:
- Comprehensive understanding of inclusive approaches
- Good project management skills
- Strong verbal and written communication skills in English and Krio
- Demonstrated ability to manage multiple priorities, deadlines, and tasks efficiently in a high-stress environment;
- Excellent listening, interpersonal and public presentation skills
- Excellent computer literacy in MS Office programs (specifically Word, Excel, PowerPoint, and Outlook);
- Ability to positively influence others and successfully reconcile differences.
- Comprehensive understanding of sectoral standards including CHS on Quality and Accountability
- Experience in education and research programmes
- Local language skills – Temne, Fula, Susu, Loko (Southwestern Mande), Kuranko, Mandinka
Other:
- Commitment to our vision, mission and values
- Commitment to protecting the rights of children in all circumstances
- Commitment to localisation and local action
- Credibility in advice and assistance provision, with a high degree of responsiveness and reliability
- Reflective, responsive and respectful towards communities and colleagues Resilient in challenging circumstances
Street Child’s commitment to Safeguarding:
Street Child is committed to the safeguarding and protection of the communities we serve, our partners, our volunteers, and our staff. As part of this commitment to safeguarding, all offers of employment will be subject to satisfactory references and appropriate background checks, including a Criminal Records check. Street Child also participates in the Inter Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment.
To apply:
Street Child welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age. Please submit your CV and a covering note explaining why you think you could make an extraordinary impact in this role. Applications will be reviewed on a rolling basis and so interested candidates are encouraged to apply early.
The client requests no contact from agencies or media sales.
JR007813
You’ve got proven administrative experience and you’re a good team player with a flexible approach. All you need is the perfect environment to put your skills to great use. Welcome to Richmond Fellowship as an Administrator.
Richmond Fellowship is a national mental health charity, offering support to people with a mental health problem and working to a recovery model. We provide a range of support services in the North East including floating support, supported housing and also working in the criminal justice system. This post will support our services operating across Tyneside and County Durham.
Enthusiastic and keen to develop, you’ve got good communication skills and a professional telephone manner as well as experience of completing financial returns/records. It goes without saying that you have strong IT skills and are able to prioritise a busy workload and work to deadlines. You will work closely with Service Managers to assist in the processing of referrals and returns for commissioners. In addition, you will be expected to liaise with Housing Benefit departments and Local Authority finance teams.
In return for your skills and enthusiasm, this role comes with some really great benefits and excellent training and development opportunities.
This is a permanent role requiring the post holder to work 37.5 hours per week.
This is a rolling recruitment process, candidates will be interviewed as and when they apply.
We are committed to increasing our diversity and we would welcome applications from those with Lived Experience.
Richmond Fellowship is part of Recovery Focus, a national group of charities highly experienced in providing specialist support services to individuals and families living with the effects of mental ill health, drug and alcohol use, gambling and domestic violence. From 1st June 2024 Richmond Fellowship will be merging with the mental health charity Humankind to form a single organisation that provides the joined-up mental health, housing and drug and alcohol support we’ve all known has been needed for decades. In October 2024, Humankind will then be renamed to reflect the new, bigger and better organisation.
We have an exciting opportunity for an ASB Caseworker to provide support for victims of Anti-Social Behaviour in the Borough of Ealing, working 20 hours a week.
Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?
Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?
If yes, then we'd love to hear from you…
What we offer:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- Flexible working options including hybrid working
- 28 days annual leave plus Bank Holidays (pro rata), rising to 33 days plus Bank Holidays
- An extra day off for your Birthday
- Pension with 5% employer contribution
- Enhanced sick pay allowances & maternity payments
- High Street, retail, holiday, entertainment & leisure discounts
- Access to our financial wellbeing hub & salary deducted finance
- Employee assistance programme & wellbeing support
- Ongoing training & support with opportunities for career development & progression
About the roles:
The role offers flexibility for home and office working with travel to appointments to meet clients when needed in Ealing.
This role is based at Whitecross Studios (Islington); however, we offer hybrid working. There will be occasional working from Perceval House (Ealing) approximately once a month and/or when meeting with clients.
As an ASB Caseworker you will provide high quality, holistic support to clients affected by Anti-Social Behaviour in the London Borough of Ealing. You will be required to attend the monthly Ealing Community ASB MARAC, held once a month.
You will act as the single point of contact for your clients offering face to face support and ensuring they receive their rights & support from external agencies. You will need experience of working in a similar setting with the ability to undertake needs and risks assessments, create appropriate support plans, and monitor the support is helping clients to cope and recover.
You will need to be able to manage a demanding workload, scheduling client appointments (may include travel) and to meet a range of conflicting deadlines. You will need to be able to work as part of a team and to communicate effectively with a range of people both within Victim Support and with external organisations.
Please see attached Job Description and Person Specification for further details.
About Us:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We look forward to hearing from you.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.
Title: Project Coordinator
Salary: Local terms and conditions apply
Location: Kampala, Uganda
Contract: 24 month Fixed Term Contract
Hours: Full time, 35 hours per week
About the role
Sightsavers are currently seeking a Project Coordinator to support the "Futuremakers Ready for Inclusive Sustainable Employment and Entrepreneurship (RISE/E)" Project, and to manage activities and relationships with key stakeholders. The post holder will ensure that the project is planned, implemented, coordinated, monitored, evaluated, and adapted to the highest possible quality standards.
The Project Coordinator will be responsible for delivering this innovative project in Uganda, as well as part of a country team, contributing to growth and expansion of the portfolio.
Key duties will include:
- Working with the country project management team and other funding / resources partners to coordinate implementation of activities and sharing of lessons learned.
- Coordinate all aspects of the project cycle with the partners including effective planning, start-up, implementation, monitoring and evaluation, financial and asset management, reporting, documentation, and closeout.
- Liaise and work with the Global Technical Leads (Disability Inclusive Economic Empowerment) and other internal expertise as required.
- Ensure high quality and ethical MEL approaches are embedded in all interventions in the context of a project that is fast paced and innovative with continuous cycles of monitoring, evaluating and adaptation.
- Coordinate partner organizations with whom Sightsavers will be working with to achieve the project and organization's strategic objective of ensuring that people with disabilities have equal rights and opportunities through both service delivery and advocacy.
- Build effective partner relationships and support longer-term relationships that go beyond the duration of the project by disseminating information and advocating for the project's goals.
- Support project partners in the preparation of budgets and forecasts.
- Monitor expenditure of project financial resources in liaison with the Finance Support Services Officer and the Program Manager.
- Be proactive in providing good quality information on case studies and interesting news stories relating to the project to support preparation of fundraising materials and advocacy materials.
- Ensure that the country project management team, fundraising, and communication department in the UK receive appropriate materials and information as required to support donor reporting requirements.
- Participate in all PR activities related to disability inclusive employment and employment, education, and social inclusion e.g. Labour Day, Person with Disabilities Day in the project area.
This is a highly varied and involved role and the above is not an exhaustive list of duties or required professional skills. Please see the full details.
As the successful candidate you will possess experience with labour market issues including labour market assessments, skills training/development, internships, employer engagement, disability inclusion, job placements and job fairs. You will have a background, or qualification in social sciences, education, development studies or public health, and be familiar with national legislation and policies in the field of disability, human rights, and employment.
Further requirements include:
- Significant experience implementing projects, including experience of the disability sector and gender mainstreaming.
- Experience in project monitoring, evaluation, and learning.
- Experience of designing, managing, and carrying out advocacy work for social inclusion/disability projects.
- Experience providing technical assistance to other organizations.
- Knowledge of current issues and best practices in disability, United Nations Convention of the Rights of People with Disabilities (UNCRPD), the Sustainable Development Goals (SDGs) and employment is desirable.
Candidates are welcome to demonstrate their ability to match the person specification by expanding on how their experience, training and/or qualifications might have provided them with the knowledge or skills required for the role. Successful candidates will be appointed on merit.
Please submit your CV via our recruitment portal.
We anticipate that interviews will take place during the week of the 29 April 2024, and the evaluation process will include a written task and an oral interview to be completed at our Kampala office by shortlisted candidates.
Closing date: 21 April 2024
Our workforce will be truly representative of all sections of society and we will actively promote the inclusion of individuals with a disability. Sightsavers is a Disability Confident Leader and qualified people with a disability are particularly encouraged to apply.
We have an exciting opportunity for a part-time Caseworker (known internally as an Independent Victim Advocate) to join the team in Gloucestershire, working 22.5 hours a week.
Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?
Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?
If yes, then we'd love to hear from you…
What we offer:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- Flexible working options including hybrid working
- 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
- An extra day off for your Birthday
- Pension with 5% employer contribution
- Enhanced sick pay allowances, maternity & paternity payments
- High Street, retail, holiday, entertainment & leisure discounts
- Access to our financial wellbeing hub & salary deducted finance
- Employee assistance programme & wellbeing support
- Ongoing training & support with opportunities for career development & progression
About the role:
This role is based at our Gloucester office and will require regular travel within the Gloucestershire area. Hence, holding a driving licence is essential.
As a caseworker, you will:
- Effectively manage a caseload of self-referrals or referred service users, delivering excellent services which support the commissioners and their service goals to victims.
- Ensure each victim receives an individually appropriate tailored support and information service that fully meets their needs, keeping complex needs central to all processes and decisions
- Undertake risk and needs assessments to address the specific needs of the client in line with VS operating procedures. To follow relevant safeguarding policies and procedures, working with safeguarding leads and other agencies to ensure an integrated approach to address any safeguarding concerns.
- Provide information and advocacy to enable service users to navigate and understand the criminal justice process and ensure their rights are upheld in accordance with the Victims Code of Practice this could include criminal, legal and if relevant, civil remedies to service users.
You will need:
- Experience of working with vulnerable adults and/or families
- Understanding and knowledge of an active commitment to promoting equal opportunities, inclusion and diversity
- Ability to work without direct supervision, prioritise work and deal with competing or conflicting demands/ needs and interests in an organised and methodical manner
- Understanding of confidentiality and safe working practices, in accordance with safeguarding and data protection legislation
- Ability to needs assess, risk assess and empathise with the victim
- Excellent IT and administrative skills including the use of Microsoft Office packages
- High resilience and the ability to work under pressure
Please see attached Job Description and Person Specification for further details.
About Us:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We look forward to hearing from you.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.
Title: Project Driver/Office Assistant
Salary: Local terms and conditions apply
Location: Nwoya, Uganda
Contract: 24 month Fixed Term Contract
Hours: 35 hours per week, with some weekends included
About the role
The purpose of the Project Driver/Office Assistant role is to provide logistical support to the Anyim Maber Project, by driving staff and visitors when required, to ensure maintenance and safety of the project vehicle, and to complete clerical duties so that the office is running efficiently.
Further duties for the Project Driver/Office Assistant role include;
Driving tasks
- Undertake driving assignments for Sightsavers staff, project visitors and consultants as required.
- Provide logistical support to the Nwoya PIU
- Drive Sightsavers staff and visitors for project visits in the programme areas as required.
- Keep the project vehicle in clean condition, properly maintained and fuelled at the designated service stations.
- Ensure that vehicle logbooks are properly maintained and compile summaries on vehicle movements and fuel utilisation as per monthly vehicle reporting form.
- Maintenance of vehicles.
Administrative tasks
- Undertake courier or dispatch tasks and duties payment of bills, mail collection, delivery & distribution of letters.
- Receive and direct Uganda Country Office (UCO) visitors in absence of the Project Officer, providing information where needed.
- Respond to general requests to Project Implementation Unit (PIU).
- In liaison with Programme Coordinator, distribute send documents to Partners.
- Provide administrative support in filing, photocopying, and binding documents.
- Logistical support during field visits - play lead role, take photographs.
- Undertake logistics of programme workshops and meetings.
This is not an exhaustive list of tasks or principal accountabilities, the need for flexibility is required and the job holder is expected to carry out any other related duties that are within the employee's skills and abilities whenever reasonably instructed. For a full list of duties please see the here.
To succeed in this role, you will need a UCE certificate or equivalent, and possess previous working experience in a similar roles within a reputable private firm or NGO.
Further required skills and experience include;
- Previous working experience as a Driver
- Previous administrative experience
- A clean and valid Ugandan driving licence (class A and E)
- Certificate of good conduct.
- Minimum 3 years accident-free driving record with reputable private firm or NGO.
- Good interpersonal skills.
- Ability to work with minimum supervision.
- Good oral and written communication skills.
Candidates are welcome to demonstrate their ability to match the person specification by expanding on how their experience, training and/or qualifications might have provided them with the knowledge or skills required for the role. Successful candidates will be appointed on merit.
To apply for this exciting new opportunity, please complete an application via our recruitment portal, where you will be asked to upload your CV and answer a set of questions. We are particularly interested in learning of your motivations for applying.
We anticipate that remote interviews will take place during the week commencing 8 April 2024 and the evaluation process will include a driving test and oral interview, to be completed by shortlisted candidates in advance of this. You will be asked to bring your driving license to the driving test.
This role has a potential start date of 4 June 2024.
Closing date: 31 March 2024
Title: Finance and Support Services Assistant
Location: Ouagadougou, Burkina Faso
Contract: 2 year fixed term contract
Salary: Local Terms and Conditions apply
About the role
As the Finance and Support Services Assistant (FSSA) you will support the Finance and Support Services Officer (FSSO) with Financial Management and office administration by facilitating financial transactions, generating transaction vouchers, maintaining accounting ledgers and cash books, managing office petty cash, processing payroll, general office administration/ logistics, procurement, maintenance of the office assets register, filing, handling workshops logistics as well as travel logistics for staff and visitors.
The FSSA key duties and accountabilities include:
- Timely preparation of payment vouchers and writing and dispatching cheques.
- Regularly maintain and update the excel cash book.
- Processing of vouchers in Sun system and availing them to FSSO for posting within 5 working days from the Transaction date and filing of the same.
- Managing the office petty cash, both local and foreign.
- Receipting cash and cheques from staff for private mileage, telephone and travel advance returns and subsequent banking within 24 hours.
- Handle regular payroll administrative issues such as ensuring payroll is delivered to the bank once prepared and the necessary statutory cheque payments delivered in a timely manner as required in the Income Tax Act & filing with respective authorities the annual PAYE & NSSA returns.
- Coordinate renewal of motor vehicle licences and insurances.
- Review of procurement of office stationery.
- Ensure effective maintenance and repair of furniture, fittings and other office equipment
- Ensuring accurate coding of project expenditures (restricted funding).
- Take part in the review of partner financial reports.
- Partner visits with FSSO to review their financial procedures.
This is a highly varied and involved role and the above is not an exhaustive list of duties or required professional skills. Please see the for full details.
As the successful candidate you will hold a bachelor's degree in accounting or any relevant qualification/certificate and have experience of working in a busy accounting department, ideally in an INGO environment.
- Finance/Accounting experience.
- Experience in financial management, including programme/project management and administration.
- Project financial management, budget and data analysis skills.
Desirable:
- Audit experience
To apply for this exciting new opportunity, please create your account and submit your CV via our recruitment portal.
We anticipate that interviews will take place during the week commencing 29 April 2024, and the evaluation process will include a written task and an oral interview.
Closing date: 21 April 2024
We cover a wide geographical area in Northern England including Leeds, Bradford, Huddersfield, Wakefield and the Yorkshire Dales.
In line with the Church of England’s Routemap to Net Zero Carbon, the Diocese of Leeds has an ambition to achieve net zero carbon (NZC) by 2030 across our diocesan estate. To deliver this ambition, a detailed net zero carbon programme that has been developed is being implemented to decarbonise the 587 churches, 57 school and 451 domestic properties for clergy within the diocese.
We are recognised as a leading diocese within the whole of the Church of England’s NZC programme, and we anticipate being at the forefront of seeking funding for decarbonisation projects in this sector.
A recent piece of research for the Diocese of Leeds has identified potential NZC funding sources across including community funding, grant funding, statutory funding, high net worth individuals, corporate donors. A funding action plan has been proposed.
To support this extensive programme of work we are seeking an experienced Funding Officer to work alongside a growing vibrant and committed diocesan team of NZC officers. The diocese has gained national Church of England funding to support this role until the end 2025.
The client requests no contact from agencies or media sales.
Ref SWS-241
Are you a proactive, compassionate and collaborative individual with a proven record of working and engaging positively with females and/or young people who are/or are at risk of offending, or other vulnerable groups? Do you have experience of providing support, advice and advocacy and the ability to assess a client’s needs?
If so, St Giles Trust is looking for a highly motivated Youth Engagement Outreach Worker to join our Young Women and Girls Outreach Service, which takes provision onto the streets of Scarborough to engage with ‘hard to reach’ young women and girls. This will involve building trusted relationships and offering person-centred support to each client to help them to be safe, move away from offending/anti-social behaviours and take positive choices.
About St Giles Trust
An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need. Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others.
About this key role
Our successful candidate will be expected to produce individual support plans and risk management plans for those we will be providing ongoing support to, and to promote inter-agency collaboration in the support process, ensuring you include appropriate agencies in the delivery of the service. We will also rely on you to develop and maintain effective relationships with partner agencies, including Early Help and Youth Justice teams, and Community Safety partners, while also supporting individuals to access and engage with support agencies.
Delivering a holistic support service, working independently or with colleagues as the situation dictates, is also a key element of this role, which will involve providing a support service that will include confidence building and self-awareness along with interventions aimed at preventing criminal and sexual exploitation, grooming, violence, sharing inappropriate media content.
What we are looking for
- Has personal experience of the criminal justice system, served a prison sentence, or still be serving a prison sentence in a prison within reach of Scarborough
- Experience negotiating with partner agencies to establish links to further aims of the project
- Experience of engaging successfully with challenging people
- To have a relevant youth work qualification or equivalent experience
- A sound knowledge of local support services that may be applicable to young people
- An understanding of the need to use support plans
- Excellent IT, relationship-building and communication skills, both verbal and written.
In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, 4x Group Life Insurance, season ticket loan, eyecare scheme and much more.
As an equity and inclusive employer, we welcome all applications, but we would particularly welcome applications from Global Majority People (Black, Asian, Brown, Dual Heritage), those living with a disability, those from a neurodiverse group, or have another protected characteristic. We value the positive impact and diversity that your lived experience can bring to our organisation.
As an organisation that works with children and adults at risk we are committed to safeguarding, protecting and promoting the safety of our clients. Successful applicants must therefore submit an Enhanced Adult and Child Workforce with Child barred list DBS Check.
To apply please visit our website via the apply button.
Closing date: 19 April 2024. 11:45pm
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
JR007821
Your own experience of managing mental health problems and recovery means that you’re good at engaging with, and supporting, others who are experiencing similar difficulties. All you need is the perfect environment to put your skills to great use. Welcome to Richmond Fellowship as a Peer Support Worker.
Right now, we are looking for a Peer Support Worker to join the team in Surrey.
The Wingfield Resource Centre currently provides support for individuals experiencing mental health crisis or who require preventative support. We operate 365 days a year from 6pm to 11pm. Our Peer Support service will offer both intensive and low key peer support services. You will support people who are going through a difficult time, by sharing your experiences, helping them discover the strengths and developing skills that will lead to wellness. But it's only possible with the help of people like you.
Day-to-day, you’ll work with the support staff, mental health nurses and the people who use our services to develop an inclusive and effective peer support service, offering individual and group support. You will help to contribute to the development of organisational policies, procedures, protocols, systems and guidance to underpin the provision of peer support across the service. Identifying and undertaking training programmes, promoting the service to stakeholders and operating within a fully compliant service to agreed budgets – all are part and parcel of this challenging role.
To succeed, you’ll need a good understanding of the recovery and personalisation agenda and the principles and practice on which mental health services are run. You must be able to liaise and work collaboratively with a team of colleagues. You will be well-organised and self-motivated; good problem-solving and decision-making skills are essential, as is an innate ability to cope with personal stress.
In return for your skills and enthusiasm, this role comes with some really great benefits and excellent training and development opportunities.
This is part-time role requiring the post holder to work 15 hours per week.
To apply, please visit our website and send a CV and covering letter explaining why you feel you are right for the role.
This is a rolling recruitment process. Candidates will be interviewed as and when they are shortlisted.
We are committed to increasing our diversity and welcome applications from those with Lived Experience.
Richmond Fellowship is part of Recovery Focus, a national group of charities highly experienced in providing specialist support services to individuals and families living with the effects of mental ill health, drug and alcohol use, gambling and domestic violence. From 1st June 2024 Richmond Fellowship will be merging with the mental health charity Humankind to form a single organisation that provides the joined-up mental health, housing and drug and alcohol support we’ve all known has been needed for decades. In October 2024, Humankind will then be renamed to reflect the new, bigger and better organisation.