Jobs

Hours:            25 hours per week

Base: Shipley office with travel to other offices (Skipton/Harrogate)

Salary:            £32,000 – £35,050 (Full time equivalent)

We are seeking an experienced and proactive Volunteer Manager to lead the development, coordination, and growth of our volunteer programme supporting unpaid carers (both adults and young carers).

This role will focus on recruiting, training, and supporting a diverse volunteer base, including members of the public, college students, and student social workers to deliver a range of support across our services. Alongside this, the Volunteer Manager will play a key role in building internal capacity by equipping staff with the skills and confidence to effectively support volunteers in their roles. This is an exciting opportunity to shape and strengthen a volunteer offer that has real impact for carers in our community.

Key Responsibilities

Volunteer Recruitment & Engagement:

• Develop and deliver effective volunteer recruitment strategies
• Promote volunteering opportunities through outreach, partnerships, and campaigns
• Build relationships with colleges, universities, and community organisations to attract volunteers
• Manage the end-to-end recruitment process, including onboarding and safer recruitment checks

Volunteer Training & Development:

• Design and deliver induction and training programmes for volunteers
• Ensure volunteers are equipped with the skills and knowledge needed for their roles
• Support student placements (e.g. social work students) to meet learning objectives

Volunteer Supervision & Support:

• Provide ongoing supervision, guidance, and pastoral support to volunteers
• Monitor volunteer wellbeing, performance, and development
• Address any issues or concerns in a timely and supportive manner
• Foster a positive, inclusive, and rewarding volunteer experience

Supporting Staff to Work with Volunteers:

• Train and support internal staff to effectively supervise and work alongside volunteers
• Develop guidance, tools, and best practice resources for staff
• Promote a culture where volunteering is valued and embedded across the organisation

Quality, Safeguarding & Compliance:

• Ensure all volunteering activity is safe, ethical, and compliant with organisational policies
• Maintain accurate records of volunteer activity and engagement
• Support safeguarding processes and ensure volunteers understand their responsibilities

Service Development:

• Contribute to the ongoing development and improvement of the volunteer programme
• Gather feedback from volunteers, staff, and service users to inform improvements
• Support reporting on volunteer impact and outcomes

For an informal discussion, please reach out to: Dolly Dalton.

This is an opportunity to join a dedicated organisation that is committed to making a meaningful impact on the lives of carers. If you are passionate about supporting others and making a difference, we encourage you to apply.

Carers’ Resource values diversity and is an equal opportunity employer. We encourage applications from all backgrounds.

Closing date for applications: Sunday 28th June 2026

Proposed interview date: Friday 10th July 2026 (Shipley)

Hours:            12 hours per week

Base: Shipley office

Salary:            £32,000 – £35,050 (Full time equivalent)

We are seeking a compassionate and motivated Wellbeing Service Manager to lead and develop our wellbeing offer for unpaid carers in Bradford. This service provides free counselling support delivered by student counsellors, offering vital emotional wellbeing support to carers. The service also trains volunteers to offer a compassionate listening service.

This is an exciting opportunity to shape a relatively new part of the charity, ensuring high-quality delivery while contributing to its growth and sustainability.

Key Responsibilities

Service Delivery & Coordination:

1. Manage referrals into the wellbeing service, including initial contact and triage of unpaid carers into the caring callers support offer or counselling offer
2. Assess needs and match carers appropriately with student counsellors/ volunteers
3. Monitor the progress and outcomes of counselling support
4. Support the coordination of wellbeing activities across all areas including staff wellbeing
5. Student Counsellor/Volunteer Recruitment & Support
6. Recruit student counsellors and volunteers in partnership with training providers
7. Deliver in house induction and training to students/volunteers
8. Provide ongoing support, guidance, and workplace supervision to student counsellors /volunteers
9. Ensure students are working within ethical and professional boundaries

Quality Assurance & Reporting:

• Maintain accurate and confidential records of service delivery
• Monitor service performance and outcomes
• Produce reports for internal use and funders

Service Development:

• Contribute to the ongoing development and improvement of the service
• Identify gaps, opportunities, and innovations to better support carers
• Support the development of policies and procedures where needed

Funding & Sustainability:

• Contribute to identifying and securing future funding opportunities
• Support bid writing and reporting to funders

For an informal discussion, please reach out to: Dolly Dalton.

This is an opportunity to join a dedicated organisation that is committed to making a meaningful impact on the lives of carers. If you are passionate about supporting others and making a difference, we encourage you to apply.

Carers’ Resource values diversity and is an equal opportunity employer. We encourage applications from all backgrounds.

Closing date for applications: Sunday 28th June 2026

Proposed interview date: Tuesday 7th July 2026 (virtually)

Independent Age is the national charity focused on improving the lives of people facing financial hardship in later life. We believe no one should face financial hardship in later life.

Our Helpline and expert advisers offer free, practical support to older people without enough money to live on. Through our grants programme, we support hundreds of local organisations working with older people across the UK. 

We use the knowledge and insight gained from our support services and partnerships to highlight the issues experienced by older people in poverty and campaign for change.

We would love to find individuals from all walks of life and diverse backgrounds to join us on this journey.

Responsibilities and Person Specification:

This new role is an integral part of the day-to-day delivery of our Advice and Support Service. The service is targeted at older people in or facing financial hardship, and provides information, advice and follow up support relating to a range of issues, including Welfare Benefits, Social Care and Housing. 

As an Adviser (Scottish Housing, Social Care and Welfare Benefits) you will be responsible for providing specialist support to older people, their families and carers through our advice service with their enquiries relating to housing and welfare benefits in Scotland as well as providing generalist level support on a range of issues through our duty service.

You should have in depth, specialist level knowledge of Housing or Welfare Benefits in Scotland (ideally both) as they relate to older people, and experience working within a high-volume advice setting and advice supervision framework. We plan to expand our advice offer in Scotland to cover Social Care, so knowledge in this area would also be beneficial. You should be able to travel within Scotland, including to Glasgow and Edinburgh.

For full details on the role and requirements, please review the job description and person specification.  If your experience doesn’t align perfectly with all of the criteria in the person specification but you do meet most of them and are excited about the role, we encourage you to apply anyway. 

This role could be worked full-time, 35 hours per week, which you can choose to work over five days or a 9-day fortnight, or part-time on a minimum of 21 hours per week. We are open to the role being either homebased (with occasional travel to London) or hybrid working in London (minimum 4 days per month in the office).

Salary Information:

The salaries below are full-time (35 hours per week) and will be pro-rated if part-time.

London based: £34,493 per year 

Homebased: £31,054 per year 

Location: Homebased or hybrid working in London (minimum 4 days per month in the office). Travel within Scotland, including Glasgow and Edinburg

What it’s like to work at Independent Age:

We celebrate diversity at Independent Age and champion the differences that make each of us unique. We actively support and encourage people from a variety of backgrounds, experiences and skill sets to join us and help shape what we do. We aim to attract and retain a wide range of talent and create an environment where everyone can feel safe, protected, welcome and included.

We offer great benefits including 28 days annual leave plus public holidays, a generous pension scheme with life assurance, and fantastic learning and development opportunities. We also offer a number of enhanced leave provisions and benefits.

We know that a good work life balance helps us perform at our best and supports wellbeing. Flexible working hours and hybrid working is standard for all (those contracted to work in the office usually attend 1 day per week). But if you need a different form of flexibility, we are always happy to talk flexible working. 

You can find out more about what it’s like to work at Independent Age by visiting the Careers page on our website.

Application Process:

To apply, please visit our website to submit a CV and a Supporting Statement, detailing how your skills and experience meet the criteria within the Job Description and Person Specification (please do not hesitate to contact us if you have specific requirements and need support to apply in an alternative format).

To support our commitment to equity, diversity and inclusion our hiring managers use anonymous shortlisting. Therefore, please do not include your name, photo, or information to indicate your gender or age in your CV and supporting statement. Please do not omit dates of employment. Please ensure the title of any uploads does not contain your name. 

Independent Age is committed to safeguarding and follows Safer Recruitment practices to ensure we are safeguarding those we work with. We therefore ask that you supply your full work history with explanations for any gaps in the application documents you submit and, if offered the post, we will require two employment references including your current or most recent employer. A Basic DBS or Level 1 Disclosure check will be carried out for the successful candidate. 

Closing Date: Monday 15 June, 11:59pm

First Interview Dates: Wednesday 24 and Thursday 25 June, online via Microsoft Teams

Second Interview Dates: Wednesday 1 and Thursday 2 July, online via Microsoft Teams

About the role:

For someone trying to move forward after contact with the criminal justice system, safe housing can be the turning point that changes everything. As a Housing Advice Worker, you’ll be part of Single Homeless Project (SHP’s) Pan London Housing Advice and Interventions Service, delivered in partnership with St Mungo’s and the Ministry of Justice, helping people on probation find clearer, safer routes away from homelessness and housing crisis.

Based in Brent, with work connecting into designated London boroughs, you’ll work closely with Probation Services to support clients to sustain their current accommodation or secure new housing where needed. Day to day, you’ll hold a caseload, complete strengths-based assessments, explore housing, financial, employment and wider support needs, and build practical plans that turn pressure and uncertainty into clear next steps. You’ll also identify risks and safeguarding concerns, keep accurate case records, liaise with housing providers and specialist agencies, and work alongside partners such as probation and police to help people access accommodation and opportunities that are safe, realistic and sustainable.

This is a Monday to Friday role in a friendly, supportive and high-performing team that is serious about the difference good housing advice can make. At SHP, you’ll be supported to grow your knowledge of housing, homelessness and criminal justice practice, build confidence in multi-agency working, and develop your career in a values-led organisation where your work has real purpose every day.

About you:

• You understand that housing advice can be life-changing, and bring either experience in supported housing, floating support or a relevant qualification, alongside a working knowledge of housing legislation.
• You can hold your nerve when situations are complicated, emotionally charged or fast-moving, keeping people’s safety, choices and next steps at the centre.
• You know how to get things moving through strong partnership work, building the kind of relationships with agencies, services and professionals that open doors for clients.
• You care about delivering a service that feels human, purposeful and high-quality, where people are informed, respected and supported to take more control of their future.
• You’re organised, self-motivated and ready to manage a varied caseload, balancing competing priorities without losing sight of the person behind each case.

About us:

We’re London’s leading homelessness charity – and we get things done.

In a city where hundreds are forced into homelessness every day, our work has never been more needed or more challenging. And we’re not shying away. We’re rolling up our sleeves to make change and helping over 10,000 Londoners every year. We prevent homelessness, provide safe places to live and give people the opportunity to rebuild their lives and transform their futures. And we never give up. 

We’re here for Londoners wherever they are on their journey. We start with trust, building relationships that help people feel safe, supported, and ready to move forward. Every day, we put people first in everything we do, challenging injustice and barriers that keep people from the safety, stability and opportunity they deserve. We stand alongside people as they rebuild and shape a future that feels their own. 

Joining Single Homeless Project means joining a team that’s bold, compassionate and determined to do better for the people we support and for each other. You’ll work alongside colleagues with lived experience, in a space that’s trans-inclusive, disability-friendly, and actively striving to be anti-oppressive and equitable. 

We’re not perfect, but we’re real. We listen. We learn. And we push forward, together. Because this isn’t just a job. It’s a chance to lead with empathy, spark change, and help build a London where no one is left behind.

Important info:

Closing date: Sunday 14th June at midnight

Interview date: Tuesday 23rd June online via Microsoft Teams

Please note shortlisted candidates will be required to complete a short psychometric test before being confirmed for interview. 

This post will require an Enhanced DBS check and probation vetting to be processed (by SHP) for the successful applicant.

Please note applications are reviewed for AI use in application questions. Applications with insufficient right to work or requiring sponsorship will not be accepted or progressed. 

Location: Windsor and Maidenhead       

Hours: 35 per week 

Salary: Starting from £26,140 per annum depending on experience  

Contract: Permanent 

Job reference number: 1687

At Cranstoun, we are always in search of talented and experienced individuals to join our team. An exciting opportunity has arisen within the services, and we have a number of vacancies within our services. 

We provide a range of services for those affected by drugs and alcohol across Royal Borough of Windsor and Maidenhead (RBWM). Our skilled and compassionate people work closely with the people who use our services and their families to change and save lives. Across RBWM, Cranstoun co-ordinate the treatment and support of people who use our services, helping them to deal with their substance use so that they can change their lives, be happy and reach their goals. 

Cranstoun’s local Key Worker (Criminal Justice) will be based in service and will be paramount in enhancing the overall service offer. You will be responsible for delivering all elements of substance use work including case management, needle syringe programme, harm reduction, outreach, group work, access and engagement support as well as other associated duties.  

You will be responsible for delivering a good quality and safe environment to the people you manage and supervise, ensuring they have been provided with the tools to support others. You will have good knowledge of harm reduction and if you are someone who enjoys problem solving to help people to change their lives for the better, this role’s right for you.  

The most important thing you’ll bring to this role is your desire and ability to make a positive difference to people’s lives. 

Our staff teams are motivated and committed to delivering a quality service to residents of RBWM and we are looking for likeminded individuals to join us. You will have good Microsoft Office skills and be able to manage your own diary efficiently and proactively. You will have integrity, enthusiasm, and a passion to make a difference. 

The service operate core hours of Monday – Friday, 9am – 5pm. We also offer additional service hours on a Tuesday between 9am – 7pm which may occasionally need covering. 

All posts are subject to an enhanced DBS Disclosure. 

For more details and to apply, please visit our website via the apply button.

Closing date: 14 June 2026.

We are an inclusive employer, committed to promoting equality and diversity in all areas of our work. 

Registered Charity No: 1061582 

About Working Well Trust

Working Well Trust is a mental health and employment charity in London. All of our projects share the aim of improving the lives of people with mental health support needs, learning disabilities and/or complex issues through training and employment.

We are recruiting a Communications Lead to join Working Well Trust. This is a 35-hour per week role, Monday to Friday, based at our Bethnal Green office with travel to other offices and boroughs when required. Hybrid working is available, with a minimum of three days on site per week. Occasional evening work may be required.

This role will lead and deliver Working Well Trust’s communications activity across digital, print and internal channels, ensuring that our content is engaging, accessible, timely and aligned with organisational aims, service requirements and brand standards. The postholder will also support contract mobilisation, stakeholder engagement and effective internal communication across the organisation.

We are looking for someone with strong communications, digital content, copywriting and design skills, who can bring creativity, structure and initiative to a growing mental health and employment charity. You will work closely with the CEO, Operations Director, HR Advisor, service teams, clients and external stakeholders to ensure our communications reflect our values, services and impact.

Experience of working in the voluntary sector, mental health, employment support, disability or neurodiversity would be beneficial, but above all, we are looking for someone who is committed to Working Well Trust’s aims and able to communicate our work clearly, sensitively and creatively.

What you’ll be doing

• You will plan, write and schedule engaging content across Working Well Trust’s social media channels, including Facebook, LinkedIn, Instagram and TikTok, ensuring posts are timely, accessible and aligned with our organisational aims and, where appropriate, the funding requirements of individual services.
• You will update and maintain the Working Well Trust website using WordPress, ensuring content is accurate, current and accessible. You will also liaise with our website developer to resolve faults and support structural changes when required.
• You will create marketing and promotional materials in line with Working Well Trust brand guidelines, including leaflets, flyers, posters, banners, presentations, infographics and impact statements. You will work with teams and clients to develop content that promotes our services, supports referrals and reflects the communities we work with.
• You will lead on co-production activities and events where appropriate, supporting clients and teams to contribute meaningfully to communications and promotional materials.
• You will support staff with case studies and service stories, providing guidance on content, editing and refining material so that it is suitable for Working Well Trust communications.
• You will create a monthly internal newsletter for staff and support the development of an external newsletter, with the purpose and target audience to be agreed.
• You will maintain communications schedules and distribution lists to support targeted communication with staff, clients, employers, funders, referral partners and other stakeholders.
• You will work alongside the CEO and Operations Director to draft and implement communications plans to support the mobilisation of new services, including liaising with contract leads and funders where appropriate.
• You will also support events, internal meetings, audits, reporting and general communications activity as required.

What you’ll need

We are looking for someone who brings:

• Proficient skills and experience in using social media for organisational and event promotion, including platforms such as Facebook, LinkedIn, Instagram and TikTok.
• Experience of using social media scheduling tools such as Hootsuite or Buffer, including paid-for posts.
• Experience of using analytics and insight tools to improve reach and engagement across digital platforms.
• Experience of using WordPress or a similar content management system to create, edit and maintain webpages.
• Proficient graphic design skills and experience using Canva or similar design platforms.
• Excellent written communication skills, including copywriting, creative storytelling and strong attention to detail.
• The ability to present information clearly, engagingly and accessibly for different audiences.
• Good interpersonal skills and the ability to build positive working relationships with staff, clients, external partners and supporters.
• Strong organisation skills, with the ability to plan, prioritise and manage conflicting demands and deadlines.
• Confidence working independently and collaboratively within a small team.
• Competence in Microsoft 365 tools, including SharePoint, Word and Excel.
• Commitment to Working Well Trust’s aims and objectives.

Beneficial, but not essential:

• Experience of working in the voluntary sector.
• Knowledge of mental health, neurodiversity, disability or safeguarding awareness.
• Experience of producing online content in a range of formats, including video and multimedia storytelling.
• Experience of designing and updating marketing materials.
• Experience of collaborative working with service clients, including co-production.

Above all, we are looking for an inspiring and committed individual who has a genuine desire to support our aims.

What we offer

• £33,000 per year
• 30 days annual leave plus public holidays, FTE
• Employer pension contribution of 6%
• Supportive environment within a growing, dedicated team
• Meaningful, rewarding work supporting people into employment
• Expenses paid for mandatory travel during work hours
• Flexible, paid Wellbeing Hour every fortnight, FTE

What’s next

Before you apply, please note the following:

• We actively recruit and carefully review all applications. Due to rapid service expansion, we have onboarded 20 external hires in the last six months. To ensure we can best support the people and communities we serve, we progress applications only where candidates provide meaningful answers to the screening questions.
• Career development is real here: in the past year, 10 colleagues have progressed internally into Senior roles, Project Lead, Team Lead, and Operations Manager positions. We value ambition and celebrate progression.
• If you require any reasonable adjustments at the interview stage, for example due to a disability, learning difficulty or health condition, please let us know in advance so that we can make appropriate arrangements.
• Working Well Trust is an equal opportunities employer and Confident about Disabilities.

If you are ready to help us strengthen how we communicate our work, services and impact, click Apply to submit your CV and answer the screening questions.

Start your application today and take the next step in a rewarding career.

Closing date: 9am Monday 15th June 2026

Telephone interview stage: 17th–19th June 2026

Final stage interviews: Friday 26th June 2026, in person at our Bethnal Green office , to be confirmed

Application Instructions

To apply, please upload your CV and answer our screening questions outlining how you meet the person specification.

Please note that any incorrect information provided at application stage may result in a retraction of job offer during pre-employment checks.

We are seeking a Head of Governance reporting into our Chief of staff and leading a team of four, comprising two Senior Governance Officers and two Governance Officers.

This is an exciting opportunity to join The National Lottery Community Fund in a pivotal leadership role, where you will be given the opportunity to shape and strengthen governance function and frameworks while providing expert support to executives, non-executives, and the Board.

As a trusted advisor to the Chair, you will play a pivotal role in ensuring robust governance, compliance, and assurance in line with our regulatory requirements. You will lead a skilled team delivering strategic governance oversight in a modern, agile way that supports the whole organisation.

Why Join Us?

This is a unique opportunity to shape governance at a senior level within a purpose-driven organisation. You will work alongside senior leaders and stakeholders, influence strategic direction, and lead meaningful improvements that make a lasting impact.

Key Responsibilities

• Lead and develop all areas of governance across the Fund, ensuring efficient, effective, and compliant practices.
• Provide strategic governance oversight, driving consistency and harmonisation across committees and decision-making forums.
• Act as a proactive and trusted advisor to the Chair of the Board.
• Oversee governance support for UK-wide and England-based decision-making bodies, simplifying and improving ways of working.
• Manage a complex cycle of governance meetings, ensuring excellence in delivery and decision-making support.
• Lead the appointment, induction, and development of non-executive members.
• Build and lead a high-performing governance team, fostering development, coaching, and continuous improvement.
• Work closely with the sponsor government department and lead governance improvement initiatives aligned to our One Fund ambition.
• Contribute strategically as part of the Directorate leadership team, supporting corporate planning and taking collective responsibility for staff.

About You

You are an experienced and influential governance leader with a track record of delivering strategic oversight and driving organisational improvement. You bring:

• Significant experience leading a governance function within a complex or public sector organisation.
• Proven ability to streamline processes and strengthen governance assurance.
• Experience providing strategic, proactive support to senior executives and Boards.
• Strong knowledge of relevant legislative frameworks (including the National Lottery Act and Public Sector Equality Duty).
• Expertise in delivering governance improvements through harmonisation and matrix working.
• A strong people leadership background, with experience coaching and developing high-performing teams.
• Excellent stakeholder management skills and a commitment to outstanding customer service.

Interview details:

• Date: Week Commencing 6 July 2026
• Format: Online
• Location: UK Wide

The role can be based at any of our UK offices: Belfast, Birmingham, Cardiff, Exeter, Glasgow, Leeds, London, Manchester, Newcastle, and Newtown.

For an informal discussion about the role, please contact the recruitment team

For any questions about the recruitment process, please email the recruitment team.

How to apply:

Upload your CV in word format and write a supporting statement (1000 words) with the following criteria, we will use this to score your application.

Essential Criteria

1. Proven leadership experience of a governance function within a complex, regulated or public sector organisation.
2. Demonstrable expertise in governance frameworks and compliance, with the ability to ensure adherence to statutory and regulatory requirements.
3. Significant experience advising senior executives and Boards, including acting as a trusted and proactive strategic advisor.
4. Strong track record of improving governance practices, including streamlining processes and driving consistency across committees or decision making bodies.
5. In-depth knowledge of relevant legislation, including the National Lottery Act and Public Sector Equality Duty (or equivalent regulatory frameworks).
6. Experience leading and developing high-performing teams, with a focus on coaching, mentoring, and building capability.
7. Exceptional stakeholder management skills, with the ability to influence and build strong relationships across internal and external stakeholders, including government departments.
8. Excellent organisational and operational skills, including managing complex governance cycles, delivering high quality outputs, and ensuring attention to detail and assurance.

Equity, Diversity and Inclusion ​

Communities in the UK come in all shapes and sizes. National Lottery funding is for everyone – therefore, we are committed to equity, diversity and inclusion and we work hard to ensure our funding reaches where it is needed.  

We also believe our people should represent the communities, organisations and individuals we work with. That’s why The National Lottery Community Fund is committed to being an inclusive employer and a great place to work. We recognise and celebrate the fact that our people come from diverse backgrounds. We positively welcome applications from people from ethnic minority backgrounds, people with disabilities or longstanding health conditions, people who are LGBTQ+, and people from different socio-economic and educational backgrounds, as well as people of all ages. 

As a Disability Confident Employer, we take a proactive approach in making reasonable adjustments, if needed, throughout the recruitment process and during employment. (This can be related to a physical and mental health condition.) 

About the role

The Community Link Worker will play a key role in supporting individuals who are economically inactive due to musculoskeletal issues and/or mental health needs, and with a desire to return to or get into work. The postholder will build strong relationships with local services, employment teams, health professionals and community organisations to enable clients to reintegrate into the workforce and improve their overall wellbeing.

This role requires flexibility to work across multiple community settings, including GP practices and outreach locations as part of a multidisciplinary team. As well as having a base at the Merton Connected office in Vestry Hall and potential opportunity to work from home.

This project will be delivered by Merton Connected in collaboration with South London Partnership

 What We Offer

• The opportunity to be part of an innovative, growing service that will be celebrating its 10th year of transforming lives in the Merton area.
• The chance to work with an inspiring, supportive team and a variety of partners across statutory, voluntary, and community sectors.
• Ongoing professional development and training
• A collaborative, multi-disciplinary environment, where your contributions will directly influence the health and well-being of the local community.

KEY RESPONSIBILITIES

 Client Support & Case Management

• Engage with individuals who are unemployed and living with musculoskeletal and/or mental health conditions, working within the community to connect them with services that support their holistic needs.
• Provide one-to-one guidance and motivational support to build confidence and readiness for training, volunteering or work.
• Support clients to identify personal goals and ability to manage their health and wellbeing.
• Support clients in accessing opportunities including volunteering, work experience, skills training and ultimately sustainable employment.
• Maintain accurate and up-to-date records of patient interactions and service activity, contributing to ongoing monitoring, evaluation and reporting, in line with data protection and safeguarding guidelines.

 Community & Partnership Engagement

• Promote awareness among health professionals of employment as a health outcome and encourage employment-related conversations as part of routine patient care.
• Work collaboratively with multidisciplinary teams, community groups and local partner organisations to develop strong referral pathways and a co-ordinated and seamless patient journey
• Promote the value of social prescribing to both clinical staff and patients, engaging within the community to encourage a personalised and preventative approach to care.
• Raise awareness of the wider determinants of health, including housing, employment, and social isolation, and support individuals to address these challenges.

Awareness & Advocacy

• Raise awareness of the health and wellbeing impacts of unemployment within local communities and primary care networks.
• Advocate for individuals facing complex barriers to employment, supporting their voice and choice in navigating systems and opportunities.

 PERSON SPECIFICATION

 Essential

• Experience in health and social care settings, with an understanding of musculoskeletal (MSK) and mental health conditions and their impact on daily life.
• Knowledge of the wider determinants of health and how they influence individual wellbeing.
• Experience working within community-based settings and services.
• A solid understanding of personalised care and person-centred approaches, with the ability to support individuals in self-managing their health.
• Experience of working within multidisciplinary teams across health, social care, and community environments.
• Excellent communication and interpersonal skills, with the ability to build trust and engage effectively with a diverse range of people.
• A proactive, self-motivated approach, with the ability to work both independently and as part of a team.
• Knowledge of the local employment support landscape, including training providers and voluntary sector services.
• Ability to engage hard-to-reach populations with empathy, cultural sensitivity, and professionalism.
• Strong communication and interpersonal skills, with the ability to liaise effectively across different sectors.
• Organisational and record-keeping skills
• Familiarity with MS Office applications including Word, Excel, Teams and Sharepoint
• Commitment to confidentiality, safeguarding, equality and diversity.

Desirable

• Understanding of the social prescribing model.
• Knowledge of relevant welfare benefits related to sickness and unemployment.
• Experience of working with people who are unemployed or with complex health needs or disabilities.
• Experience of case management systems and monitoring outcomes.

New Horizon is looking for a talented Jobs, Education and Training (JET) worker to join our amazing team! If you are experienced in providing jobs, education and training support and passionate about working with young people facing multiple barriers, we would love to hear from you. Our JET workers hold small caseloads of young people, providing 1:1 advice and guidance as well as delivering group sessions. Our aim is to support young people to access opportunities that build their skills and help them take their next steps after a period of homelessness. This role also involves working directly with young people in our day centre and therefore we are looking for a candidate who is happy to work in a busy environment, forms positive relationships quickly and above all is inspired to support young people to overcome challenges. The role is fixed-term for 12 months.

Key details

• Contract type and hours: 35 hours per week, Monday-Friday (09:30-17:00), fixed-term for 12 months.

• Starting salary: £32,136 (to £35,778.08)

• Location: New Horizon Youth Centre, 68 Chalton Street, London, NW1 1JR

• Application deadline: 9am, Friday 26 June

• How to apply: complete our application form below, submit your CV and write a 2 page cover letter/supporting statement. Please don't include your name or address in your CV or cover letter.

Job title: Counselling Support and Outreach Coordinator - Wiltshire, Dorset, Hampshire and the Isle of Wight

Reports to: Therapies Assessor and Service Manager

Salary: Salary of £26,227 per annum

Location: Remote with regular travel across Wiltshire, Dorset, Hampshire and the Isle of Wight

Hours: Full-Time, 37.5 hours per week

Post No: 2WCSOCFT1

Objective:

2wish exists to provide support to anyone affected by the sudden and unexpected death of a child or young person aged 25 and under.

Aims:

• Ensure every Emergency Department and Critical Care unit has a suitable bereavement suite
• Ensure that bereavement boxes are available at each of these hospitals
• Ensure that immediate bereavement support is available for all affected by the sudden death of a child or young person
• Provide a professional counselling service and complementary therapies for those affected by the sudden death of a child or young person
• Provide support to individuals who witness the sudden death of a child or young person
• Provide support and training to professionals from any sector who may be affected by the sudden death of a child or young person
• To advocate and campaign on behalf of suddenly bereaved families

2wish Cymru & 2wish:

2wish has been established since 2012 and has grown from strength to strength. During tis time, we have worked tirelessly to embed our service and ensure that the offer of support is made at the point of death. We offer an immediate, consistent, high-quality and compassionate service to all individuals affected by the sudden and unexpected death of a child or young person aged 25 and under in Wales and the bordering counties in England, including; Cheshire, Shropshire, Herefordshire, Worcestershire, Gloucestershire, Avon and Somerset, with the plan to continue to roll out support to the whole of England. We work in partnership with professionals who refer int the charity on behalf of families, so they don’t have to trawl through the internet for an organisation who may, or may not, be able to support. We provide immediate, and ongoing, support and are here for as long as our families need us.

Context of role:

2wish supports anyone affected by the sudden and unexpected death of a child or young person aged 25 and under. We are a largely self-funded charity providing support across Wales and in the bordering counties with England, providing immediate casework support, as well as ongoing aftercare services including counselling, alternative therapies, play therapy, support groups, support events and a respite cottage.

Main duties:

Service:

• To coordinate support services including counselling, complementary therapy and play therapy for bereaved individuals
• To receive and contact historic referrals directly from professional agencies, bereaved individuals, or the immediate support team
• To contact all individuals within 48 hours of receiving a support service referral
• To liaise with counsellors, complementary therapists and play therapists to arrange and coordinate support
• To recruit new counsellors and therapists within your geographical boundaries and surrounding areas and build a community of therapists to engage with 2wish
• To deliver awareness training to secondary referral partners in healthcare settings, schools and workplaces on the use of the bereavement boxes, referring into the charity and bereavement awareness
• To set up, coordinate and support in the delivery of the focus support groups
• To plan, organise and attend bi-monthly family and sibling events
• To set-up, coordinate, and chair quarterly 2wish Practitioner Forums for those working to support bereaved individuals
• Attend any other relevant forums
• To co-manage, maintain, and monitor the 2Wish Families Facebook page and ensure appropriate and upto-date content
• To co-manage, maintain, and monitor the Counsellors and Therapists Facebook page and ensure appropriate and on-going training and guest speakers as required
• To send one-year anniversary thinking of you cards to bereaved families
• To work consistently to raise awareness of 2wish in the community and with key partners
• Contribute on the social media platforms maintained by 2wish
• Support in the planning of and attend the annual 2wish Conference
• To submit monthly/quarterly/annual reports to management as required
• To signpost and/or refer to other agencies as required that can provide support as needed

General:

• To be responsible for organising own work agenda, time management and administration
• To keep clear and up to date records on database of activities with families and any ensuingaction
• To promote the on-going work and continued support that 2wish can offer
• To work as part of a team providing support to suddenly bereaved families
• To work alongside support team and maintain a seamless approach to service delivery
• To maintain a high degree of confidentiality in accordance with the charity’s policies
• To show respect and sensitivity for the cultural and religious beliefs of families
• To undertake learning opportunities and seek them out for the team
• To adhere to all company policies and procedures including Safeguarding, Confidentiality, Health and Safety and Lone Working; and to be proactive in implementing new safe working practices as appropriate
• To attend weekend and evening community events in support of the charity as necessary
• Participate as and when required in team meetings and one-to-one meetings, and undertake, as appropriate, courses/training/other developmental activities, which is relevant to the role
• To contribute to the evaluation and monitoring processes to ensure effectiveness of services and activities provided
• Contribute on the social media platforms maintained by 2wish

It is the nature of the work that tasks and responsibilities are in many circumstances unpredictable and varied. All employees are therefore expected to work in a flexible way and tasks, which are not specifically covered in their job description may have to be undertaken.

This role is subject to a DBS check.

What we do for you:

Contract type: Permanent

Annual leave: 28 days plus bank holidays. Annual leave steadily increases after five years of service. Annual leave and statutory holidays are calculated on a pro rata basis where applicable.

Pension: 2wish operate a contributory pension scheme. 2wish will auto-enrol you into the scheme in accordance with it's auto-enrolment obligations. Full details of the scheme will be provided to you once you are enrolled, including the minimum level of contributions that you will be required to make during your membership (current contributions - employer 3% and employee 5%).

Mileage: A fixed rate allowance is payable for agreed mileage in accordance with our expense policy, undertaken on 2wish business in a private vehicle, over and above your usual journey to your workplace/s.

Additional benefits for our employees:

• An 'Employee Assistance Programme, ' including wellbeing support
• Free parking on 2wish premises
• Free branded 2wish clothing
• An extra annual leave day on your birthday
• Incremental increase in holiday entitlement based on length of service
• Paid sick leave
• Discounts for personal purchases on 2wish Merchandise
• Discounted tickets to UK 2wish events for staff and family
• Extra holiday entitlement when taking part in 2wish overseas events
• Tools/equipment required for the performance of duties
• Reimbursement of work expenses
• Bright Exchange employee discounts
• Auto-enrolment into company contributory pension scheme after 3 months service

How to apply:

Please return a CV and covering letter, or a CV and two-minute video, by email.

Closing date: Friday 26th June 2026

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible. Only those applicants that have been shortlisted will be contacted for an interview.

Job title: Immediate Support Coordinator - West Wales

Reports to: Immediate Support and Debrief Manager

Salary:

• Salary of £27,427 per annum, pro-rata for part time hours
• Actual salary for 30 hours is £21,941

Location: Remote work with travel in the region

Hours: Part-Time, 30 hours per week, over 4 days, Monday, Wednesday and Friday. Flexible on whether remaining day is a Tuesday or Thursday.

Post No: 2WISCPT1

Objective:

2wish exists to provide support to anyone affected by the sudden and unexpected death of a child or young person aged 25 and under.

Aims:

• Ensure every Emergency Department and Critical Care unit has a suitable bereavement suite
• Ensure that bereavement boxes are available at each of these hospitals
• Ensure that immediate bereavement support is available for all affected by the sudden death of a child or young person
• Provide a professional counselling service and complementary therapies for those affected by the sudden death of a child or young person
• Provide support to individuals who witness the sudden death of a child or young person
• Provide support and training to professionals from any sector who may be affected by the sudden death of a child or young person
• To advocate and campaign on behalf of suddenly bereaved families

Our values and commitment:

Our work is rooted in values. They are the foundation of who we are as a team, how we operate as a service, and how we support those who place their trust in us during incredibly difficult times. Our values are not aspirational, they are lived, embedded, and non‑negotiable.

We are guided by Compassion in everything we do, ensuring that people feel heard, respected and cared for with empathy and kindness. We are Bold in our thinking and our actions, speaking up when it matters and striving to make meaningful change rather than settling for what is easy. We hold ourselves to the highest standards of Excellence, always seeking to learn, improve and deliver the very best support possible. And we believe deeply in Community, working together, supporting one another, and recognising that we are stronger when we act with unity, trust and shared purpose.

Because our values are so central to our culture and our service, we are clear and upfront: we will only recruit people who genuinely reflect and believe in them. Skills and experience are important, but values are essential. We are looking for people whose behaviours consistently demonstrate compassion, boldness, excellence and community, both within the team and in how they engage with those we serve.

If our values resonate with you, and you are committed to bringing them to life every day, then we would welcome your application and the opportunity to get to know you.

2wish Cymru & 2wish:

2wish has been established since 2012 and has grown from strength to strength. During tis time, we have worked tirelessly to embed our service and ensure that the offer of support is made at the point of death. We offer an immediate, consistent, high-quality and compassionate service to all individuals affected by the sudden and unexpected death of a child or young person aged 25 and under in Wales and the bordering counties in England, including; Cheshire, Shropshire, Herefordshire, Worcestershire, Gloucestershire, Avon and Somerset, with the plan to continue to roll out support to the whole of England. We work in partnership with professionals who refer int the charity on behalf of families, so they don’t have to trawl through the internet for an organisation who may, or may not, be able to support. We provide immediate, and ongoing, support and are here for as long as our families need us.

Context of role:

2wish support anyone affected by the sudden and unexpected death of a child or young person aged 25 and under. We are an All-Wales and part England charity providing immediate casework support, as well as ongoing aftercare services including counselling, alternative therapies, play therapy, support groups, support events and a respite cottage.

The post holder will provide immediate and ongoing emotional and practical support to families affected by the sudden and unexpected death of their child or young adult.

Main duties:

Service:

• To initiate immediate support for a caseload of families whose children and young people aged 0-25 have died suddenly and unexpectedly across the region
• To contact all families within 24-48 hours of the referrals by telephone
• Complete an initial assessment of families' needs to identify and plan the support as required in line with safeguarding and risk reduction
• Offer emotional support and advice to a case load of families through home visits and ongoing weekly telephone calls
• To liaise with the Counselling Support and Outreach Coordinator, who is responsible for organising formal support such as counselling, complementary therapy or play therapy, subject to consent from the bereaved individual
• To work with hospital staff, GP’s, police officers, coroner offices, mental health teams and other healthcare professionals to raise awareness of and promote referrals into the charity
• To liaise with other professionals working alongside the family to provide a holistic and multi-agency approach to support
• Attend relevant forums within the area
• To deliver awareness training in hospitals and other healthcare settings, schools and workplaces on the use of the bereavement boxes, referring into the charity and bereavement awareness
• To monitor the use of the memory boxes and ensure families have been offered a memory box
• To work with hospital trusts to establish and maintain the upkeep of suitable bereavement suites for bereaved individuals to use as required
• Facilitate debriefs within professional settings following a traumatic or sudden death of a child or young person
• To submit monthly/quarterly/annual reports to Bereavement Services Manager as required
• To signpost and/or refer to other agencies as required that can provide support as needed
• Cover members of the support team for annual leave and/or sickness

General:

• To be responsible for organising own work agenda, time management and administration
• To show respect and sensitivity for the cultural and religious beliefs of families
• To undertake learning opportunities and seek them out for the team
• To adhere to all company policies and procedures including Safeguarding, Confidentiality, Health and Safety and Lone Working; and to be proactive in implementing new safe working practices as appropriate
• To attend weekend and evening community events in support of the charity as necessary
• Participate as and when required in team meetings and one-to-one meetings, and undertake, as appropriate, courses/training/other developmental activities, which is relevant to the role
• Contribute on the social media platforms maintained by 2wish

It is the nature of the work that tasks and responsibilities are in many circumstances unpredictable and varied. All employees are therefore expected to work in a flexible way and tasks, which are not specifically covered in their job description may have to be undertaken.

You will be subject to performance review, which will incorporate a review of the above duties and performance over the period.

This role is subject to a DBS check.

What we do for you:

Contract type: Permanent

Annual leave: 28 days plus bank holidays. Annual leave steadily increases after five years of service. Annual leave and statutory holidays are calculated on a pro rata basis where applicable.

Pension: 2wish operate a contributory pension scheme. 2wish will auto-enrol you into the scheme in accordance with it's auto-enrolment obligations. Full details of the scheme will be provided to you once you are enrolled, including the minimum level of contributions that you will be required to make during your membership (current contributions - employer 3% and employee 5%).

Mileage: A fixed rate allowance is payable for agreed mileage undertaken on 2wish business in a private vehicle, over and above your usual journey to your workplace/s.

Additional benefits for our employees:

• An 'Employee Assistance Programme, ' including wellbeing support
• Free parking on 2wish premises
• Free branded 2wish clothing
• An extra annual leave day on your birthday
• Incremental increase in holiday entitlement based on length of service
• Paid sick leave
• Discounts for personal purchases on 2wish Merchandise
• Discounted tickets to UK 2wish events for staff and family
• Extra holiday entitlement when taking part in 2wish overseas events
• Company mobile phone for performance of duties
• Tools/equipment required for the performance of duties
• Reimbursement of work expenses
• Bright Exchange employee discounts
• Auto-enrolment into company contributory pension scheme after 3 months service

How to apply:

Please return a CV and covering letter, or a CV and two-minute video, by email.

Closing date: Friday 26th June 2026

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible. Only those applicants that have been shortlisted will be contacted for an interview.

Legacy Administration Coordinator

£31,394pa + Excellent benefits

Woking, Surrey GU21 4LL / Hybrid Working (minimum 40% in person collaboration per month)

Join us at WWF-UK – Legacy Administration Coordinator

About the role

We’re excited to be recruiting a Legacy Administration Coordinator, to join WWF-UK's Legacy Management team and help ensure that gifts left for WWF-UK in wills are administered with care, professionalism and attention to detail.

Legacies play a vital role in supporting WWF-UK's work, representing around a quarter of WWF-UK's income and helping to fund long-term action for nature and climate.

As Legacy Administration Coordinator, you'll play an important role in supporting the administration of legacy gifts, working with solicitors, executors, supporters and colleagues to ensure cases are managed accurately, sensitively and efficiently.

This is a varied role combining administration, relationship management and financial processes. You'll help maintain accurate records, support legacy case administration and act as an important point of contact for a wide range of enquiries. Along the way, you'll build relationships with legal professionals, supporters and colleagues across WWF-UK while helping to ensure that every gift is managed in line with both the wishes of the supporter and WWF-UK's responsibilities as a charity.

Skills and experience

You’ll bring the skills and experience needed to succeed in this role, including:

Essential

· Experience working in an administrative, legal, charity or financial environment

· Excellent organisational skills, with the ability to manage multiple tasks and priorities accurately and efficiently

· Strong attention to detail and ability to maintain high standards of record keeping and administration

· Excellent written and verbal communication skills

· Strong interpersonal skills and the ability to build positive relationships with a wide range of people

· Ability to communicate sensitively and professionally in situations that may involve bereavement or other personal circumstances

· Good financial literacy and confidence working with financial information and records

· Experience using databases and Microsoft Office applications

· Ability to work independently, use initiative and make sound day-to-day decisions

· Strong time management and prioritisation skills

· Ability to handle confidential and sensitive information with discretion and good judgement

· Collaborative approach, with the ability to work effectively as part of and in support of a team

Desirable

· Experience working within legacy administration, probate, wills or estate administration

· Knowledge of probate processes and the administration of estates

· Experience working within a charity environment

· Experience working with solicitors, executors or legal professionals

· Experience using legacy or fundraising databases, ideally FirstClass4

· Understanding of legacy fundraising and supporter stewardship

What we offer

We believe in rewarding our team with more than just a salary. Here’s what you can expect:

• Annual leave starting at 26 days a year pro-rated, rising one day each year to 31 days plus bank holidays

• Flexible working options, to support your work life balance

• 5% employer contribution to pension, rising to 10% with employee contribution

• Learning and development opportunities to help you grow

• Regular wellbeing initiatives to support your health and happiness.

This is a UK based contract, and you are required to have the Right to Work in the UK. Unfortunately, we’re unable to offer sponsorship and any offer of employment will be subject to evidence of your Right to Work in the UK.

This role is hybrid with a minimum 40% of your contracted hours spent at our beautiful UK head office, the Living Planet Centre in Woking, Surrey, where you’ll hot desk among trees and gardens.

About WWF-UK

We're a global conservation charity with millions of supporters and hundreds of projects around the world.

At WWF-UK, we’re bringing our world back to life. Protecting what’s left isn’t enough. We’re racing to restore nature and prevent catastrophic climate change. And it’s a race we can win with everyone’s help.

We’re courageous, passionate, and driven by science. For more than 60 years we’ve been at the forefront of global efforts to protect wildlife and the natural world. We work with integrity, collaboration and deep respect for those we partner with.

How to apply

Click the link to apply via our website. You’ll be asked to complete an application form and upload your CV and a supporting statement that tells us why you’ll be a great addition to WWF-UK.

Application closing date - 21/06/2026

Our Diversity Promise to You

At the heart of our mission is a simple truth: the planet needs everyone. That means you - in all your uniqueness, regardless of age, disability, gender identity, marital status, race, faith or belief, sexual orientation, socioeconomic background, or how you choose to express yourself.

We don’t do stereotypes. We work together with purpose, driven by passion and enhanced by respect, courage, and integrity. We pull together from all walks of life to fight for a better future, and we want you to feel supported every step of the way.

We’re proud to be a Disability Confident employer and are committed to creating an inclusive workplace where everyone feels they belong. We actively encourage applications from people of all backgrounds and identities.

So, if there’s anything we can do to make your application or interview experience more comfortable or accessible, just give our Talent Acquisition Team a shout via our website.

Safeguarding Commitment

Just as we celebrate diversity in all its forms, we are equally dedicated to creating a safe environment for every person we work with or encounter.

Our commitment extends to children, adults at risk, and individuals experiencing any form of vulnerability, whether temporary or permanent.

We proudly stand behind CAPSEAH (Common Approach to Protection from Sexual Exploitation, Sexual Abuse and Sexual Harassment) and put this commitment into action through clear policies, thorough training, and recruitment checks tailored to each role, which may include external vetting.

If you ever have a concern, however big or small, know that there are confidential channels ready to support you at WWF-UK. We promise to respond promptly and with care, because protecting every individual is at the heart of everything we do.

Location: Bournemouth

Salary: Grade 7 - £50,474 per annum

Contract: Fixed term for 12 months

Hours: Full time - 35 hours per week

Closing date: Sunday 21st June 2026 at 11.30 pm

 

Are you an influential, analytical and ambitious individual with excellent leadership skills and a proven record of working in homelessness or social justice? Do you have experience of service delivery and project planning, budget setting and management, and stakeholder engagement? If so, consider moving to Shelter as our new Strategic Lead for Dorset and you could soon be making a real difference to people affected by the housing emergency.

About the role

You will be the local leader for Shelter’s Community Services, leading the team in implementing Shelter’s strategy locally, delivering the local response to the housing emergency and empowering the local community in Dorset to fight for home.

You will take the lead on the delivery of services and contracts to provide consistently high levels of performance, planning and delivering service development strategies, including seeking business development opportunities that align with our strategic aims, both across Community Services and in partnership with the Lead Solicitor.

Also, you will promote and direct systems change activity, so we better understand what is influencing people’s experience of homelessness and bad housing and have effective plans to influence change.

You will act as an ambassador for Shelter in the local area, representing the organisation through media, networks and local stakeholder engagement.

Alongside this, you will plan and implement resourcing plans for your Hub, including staffing, volunteers and engaging people with lived experience and will manage the Hub Leadership team. Ensuring there are multiple and ongoing opportunities for people with lived experience of homelessness and bad housing to be part of Hub development, activities and learning is a key element of this role, as well as upholding and promoting a learning culture with the Hub.

About you

You will have a proven working knowledge of homelessness, housing and related issues affecting local communities. You have sound experience of managing and delivering contracts, partnerships and services along with experience of being involved in implementing and reviewing change management, whilst demonstrating excellent budgeting and financial reporting skills.

The ability to proactively develop and maintain key relationships and having impressive analytical skills to use insight and evidence to present data, manage performance and to identify and implement systems change are vital to this role, as are impressive interpersonal and communication skills, both verbal and written.

Benefits 

We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

About the team

Our team in Dorset has been providing housing advice and support services within the area for over 20 years. We have office bases in Bournemouth and Weymouth as well as working in community venues and partner organisation sites. We deliver a wide range of housing rights, legal services, community and support work and advocate for change to fix the broken housing system.

About Shelter

Home is a human right. It’s our foundation and where we thrive. Yet every day millions of people are being devastated by the housing emergency.

We exist to defend the right to a safe home. Because home is everything.

We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.

Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.

How to apply

Please submit a supporting statement with responses to the 'About You' points 1 -5, highlighted in bold and outlined in the job description, of no more than 1000 words total. Please provide specific examples following the STAR format and ensure you demonstrate how you address the behaviour below throughout your responses:

• We prioritise diversity and have an inclusive and open mindset

Safeguarding Statement

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies. 

Recruitment Agencies

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

At Alzheimer’s Society, we believe no one should face dementia alone. Every conversation, every visit and every small moment of reassurance can make a real difference. We are looking for a warm, thoughtful and organised Dementia Adviser to join our supportive team in North Wales working 35 hours per week on a fixed term contract until March 2027.

You will work closely with people living with dementia and those who care about them, providing ongoing support. You will listen carefully, understand what matters most to each person and offer guidance that helps them feel steadier and more confident as their situation changes.

Your days will be varied and meaningful. You might be visiting someone at home, offering calm reassurance over the phone, or working closely with other professionals to make sure the right support is in place. We operate a triage system for new referrals and you will play your part in making sure people are responded to quickly and thoughtfully. You will manage your own caseload, keeping clear and accurate records, while always seeing the person behind the paperwork.

You will be part of a caring and dynamic local team who share ideas, reflect together and support one another. There will be time to meet as a team and opportunities to keep growing your knowledge of dementia, with your manager and colleagues alongside you.

About you
You will have:

- An understanding of dementia, or a willingness to learn about the experiences of people living with dementia and those who care for them.
- Experience providing information, guidance, advice or emotional support - this could be from health, social care, community, voluntary, customer service or other people focused roles.
- You will be able to listen and communicate, with the ability to build trust and rapport with people from a wide range of backgrounds.
- The ability to manage your workload effectively, with appropriate support and tools, and to balance competing priorities.
- Confidence using IT systems to maintain accurate and confidential records.
- A compassionate, non-judgemental and person-centred approach, with respect for diversity and individual lived experiences.
- The ability to travel independently.
- The confidence and ability to communicate with a wide range of people, adapting your approach to ensure understanding. You will be required to speak publicly at events about dementia, delivering information and signposting people to further resources and networks. 

Please don’t be put off from applying if you don’t meet every single requirement listed. We recognise the value of transferable skills and lived experience, and we’re keen to hear from candidates who can demonstrate potential, capability and a willingness to learn.

Key Responsibilities:

- Build supportive, trusting relationships with people living with dementia and their carers across, recognising and respecting individual needs and circumstances.
- Provide personalised information, advice and emotional support that reflects each person’s culture, background, values and preferences.
- Deliver support through home visits, telephone contact and partnership working other professionals.
- Participate in the triage rota, ensuring new referrals are handled promptly, sensitively and equitably.
- Manage a defined caseload, maintaining accurate, respectful and confidential records.
- Signpost and connect individuals to appropriate local services and community networks, reducing isolation and increasing access to support.
- Work collaboratively within a supportive team environment, contributing to reflective practice and continuous improvement.
- Facilitate and deliver regular peer support groups, creating a safe, inclusive environment where people affected by dementia can share experiences, build connections, and access tailored information and guidance.

Interviews for this role have been provisionally scheduled to take place via Teams w/c 29th June

About Alzheimer's Society

Dementia is the UK's biggest killer. One in three people born in the UK today will develop dementia in their lifetime.

At Alzheimer's Society, we're the UK's leading dementia charity and the only one to tackle all aspects of dementia by giving help and hope to people living with dementia today and in the future. We give vital support to people facing the most frightening times of their lives, while also funding groundbreaking research and campaigning to make dementia the priority it should be.

Together with our supporters, we're working towards a world where dementia no longer devastates lives.

Our values make sure that our focus is clear for the challenges and opportunities ahead and remind us of what we all stand for.

Our commitment to Equity, Diversity, Inclusion & Belonging

We need to ensure the voices around our table better reflect and understand the communities we exist to serve. We strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as Black, Asian or from another minority ethnic background, as these groups are currently under-represented at Alzheimer's Society.  

We want everyone we work with, as a colleague, volunteer, supporter, or someone we support, to feel included and that they belong at Alzheimer's Society. 

Our Equity, Diversity and Inclusion Strategy here along with our internal employee forum and Employee Lived Experience network groups help us promote inclusion and belonging, becoming an engaged and inclusive organisation for all our people. 

Our hiring process

During your recruitment process we want to make sure that you bring your whole self and can be at your best. We are working hard to ensure our recruitment process is as inclusive as possible, so please do inform us of your experience and anything you think we could do better by completing our candidate survey when you apply. 

To ensure fairness and consistency to select the best candidate for this role, all our applications are anonymised up until an interview has been confirmed. We recognise the benefits of AI, but if you're considering using it to submit your application, we encourage you to reflect on the value it truly adds. AI tools often lack the personal touch and authenticity that set candidates apart. We want to hear your unique perspective, experiences, and skills, so we encourage you to showcase them in your own voice.

We try to avoid closing roles early where possible, however if we receive a high volume of applications, we may close earlier than the advertised closing date. Should this occur, we will aim to provide you with at least 48 hours' notice.

We are committed to safer recruitment and ensuring the welfare of those we work with, due to the nature of some of our roles, we might need to carry out a Criminal Record Check at the relevant level. You can read more information via our Website.

Giving back to you

Our employees work hard every day to make a true difference in people's lives. We are proud to support them with a range of benefits, recognition and many options for working agilely, all contributing to a strong work life balance. We also have various learning programmes to support you in your development and help you grow to realise your potential and shape a career with Alzheimer's Society. 

You can also visit our Working for Us pages, which give you more information about what it's like to be an employee at the Society.