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We are recruiting for a Fundraising Assistant who shares our vision to be trusted to provide consistently outstanding care and exemplary service to our patients
We are an ambitious Hospital charity with an exciting opportunity to join us on our team as a Fundraising Assistant, initially on a three month contract with potential to extend.
We currently raise between £1-2m a year for East and North Hertfordshire NHS Trust which has four sites local to Hertfordshire, including the Lister Hospital (Stevenage) and Mount Vernon Cancer Centre (North London). We are proud to raise funds to enhance the care provided by our wonderful clinical colleagues and to contribute to a positive patient experience. We also support a number of wellbeing initiatives to support our staff. Working for the NHS offers a fantastic benefits package, including a generous pension, agenda for change pay progression, 27 days leave plus bank holidays and flexible working.
About you
Ideally you will already have experience in an administration or customer service role and looking to start a career in fundraising. You will be looking for 20-37.5 hours a week and can work flexibly including some evenings and weekends to support at fundraising events.
Main duties of the job
- Provide support to the department on a range of administrative tasks including, dealing with enquiries (postal, telephone, email, face to face), opening and sorting post.
- Work to build excellent relationships with donors to provide a high standard of customer care.
- Process one-off and regular donations ensuring procedures are followed and information is recorded correctly onto the database and thank you letters are sent.
- Work with cancer centre volunteers to support the team with administration tasks.
- To undertake specific fundraising projects and attend events as necessary or as required to support the department’s fundraising.
- To assist the fundraisers with administration of staff lottery, raffles and prize led promotion and fundraising as required.
- Support all fundraising activity and represent the charity at internal and external events.
- Manage ‘Gift in Kind’ donations and our ‘Gift in Kind’ Campaigns.
Working for our organisation
At East and North Hertfordshire NHS Trust, we are proud of the range of general & specialist services we provide & our 6,000 or so dedicated staff ensure our patients get the best care. Our ability to be flexible & innovative in the way in which we work and deliver our services to our catchment has never been more important than it is now.
We run the following hospitals:
- The Lister Hospital, Stevenage
- New Queen Elizabeth II (New QEII), Welwyn Garden City
- Hertford County, Hertford
- Mount Vernon Cancer Centre (MVCC), Northwood
We have ambitious plans to become an outstanding, patient-led Trust where dedicated staff provide high-quality, compassionate care to our patients. We continue to undergo significant transformation; our staff & patients are at the heart of delivering this ambitious agenda.
We understand that finding and starting a new job is an important life decision. If you need reasonable adjustments for a disability, or a life event, such as menopause - so that we can consider your application fairly & to get the best out of you during the selection process, please let us know.
We are committed to a positive work life balance for our employees. Employees are entitled to seek to work flexible working patterns & we are committed to listen and consider all requests. Such requests, of course, have to be made & considered formally, & will need to be balanced against service needs, but our starting point will always be to find ways to support making them happen.
The client requests no contact from agencies or media sales.
Hours: Full-time 35 hours per week
Benefits: Read more about the excellent benefits we offer
Travel: Occasional, less than once per month
Join us and use your skills, knowledge, passion and energy to help us achieve a future free from arthritis.
We are looking for an enthusiastic and confident individual to support our nation office in Cardiff. With experience of providing administrative support for a range of purposes and colleagues, together with knowledge of Health and Safety, Safeguarding and General Data Protection Regulation, you will ensure the office is safe, organised and efficient.
About the role
The Nation Support Officer will support the nation-based team, providing seamless and effective business support to running operations within the nation.
This role will include responsibility for the general management of a nation office, delivering effective and compliant services including day-to-day security, maintenance and health and safety provision within the site.
About you
If your knowledge, skills and experience include the following then we’d love to hear from you:
- It is not likely that fluency in oral Welsh will be essential for this post. However, the ability to perform some duties in English and Welsh may be desirable for the post.
- Experience of successfully managing ad hoc tasks and small-scale projects in an administrative or similar role, demonstrating knowledge and awareness of Health and Safety, Safeguarding, General Data Protection Regulations; knowing when to escalate issues.
- Experience of working as part of a team, as well as with minimal supervision and using own initiative whilst demonstrating excellent customer service with the ability to remain calm, diplomatic and composed.
- Experience of working in a support role with responsibility for meeting regulatory requirements and providing administrative support to home-based staff or geographically dispersed colleagues and volunteers.
Your skills
- Experience of Microsoft Office, including a working knowledge of 365 applications, including Outlook and Excel, and ideally a working knowledge of the following: SharePoint, One Note and Teams.
- General property management experience including environmental management.
- Can demonstrate effective supplier relationships and a customer care approach.
- Excellent planning and organisational skills with attention to detail. A proactive approach and the ability to work on multiple projects/tasks simultaneously.
- Confident to lead relationships and outputs from senior stakeholders, including landlords and able to apply critical thinking in response to issues arising.
- Health and Safety knowledge to conduct fire evacuation training, mandatory checks/implementations, employee on site inductions and conducting event risk assessments.
- An enthusiastic and flexible approach, able to work closely and adaptively with the immediate team and collaboratively across the wider organisation.
- Knowledge and understanding of the Voluntary sector in the Nations and the environment we operate in.
- Knowledge of safeguarding principles and practice. Strong empathy for the needs of volunteers, people with arthritis and staff.
- Able to record and maintain accurate and up to date personal and numerical data with knowledge of General Data Protection Regulation (GDPR).
*As a hybrid worker the expectation is that you will spend around 40% of your working time in our office spaces or working in community settings. As an inclusive employer we will consider home-based working for anyone where office-based hybrid working would be a barrier to being able to work for us, for example for someone living with a long-term health condition or disability.
Download the job description and person specification for the Nation Support Officer - Cardiff role (Word 51 KB).
Benefits
Your excellent benefits include:
- Flexible hours, environments and working practices to promote a healthy work/life balance.
- Health and wellbeing support – including the Employee Assistance Programme (free confidential 24/7 support with mental health, legal and financial queries).
- Simplyhealth cash plan.
- Supportive and inclusive culture, with a wide range of employee networks and support groups available to join.
- Learning and personal development opportunities.
- Competitive annual leave, with the option to buy/sell up to five days per year.
- Generous pension plan, with employer contribution of up to 10%.
- Life Assurance plan (4 x salary).
Interview
Interviews expected: Thursday 18 April 2024, in person, at the Cardiff office.
As a Disability Confident Employer, we guarantee you will be offered an interview if you disclose a disability and demonstrate sufficient evidence within your application that you meet the essential criteria for this role. We will also make any reasonable adjustments you may require for your interview.
The client requests no contact from agencies or media sales.
Overall Description
The Director of Programs oversees the management of Grassroot Soccer’s priority partnership geographies (Ethiopia, Kenya, Malawi, Mozambique, Nigeria, Zimbabwe) while strengthening the technical assistance to Partners in all geographies as well as coordinating new partnerships globally. The Director of Programs will work closely with the Vice President, Impact and Operations and Director of Strategy and Innovation to develop strategic plans for all Partnership geographies. This position is strategic for Grassroot Soccer, contributing to the organization’s mission and the GRS 5 Year Strategic Plan. The Director of Programs – Maternity Cover would assume the responsibilities of the Director of Programs position while the Director of Programs is on maternity leave.
Grassroot Soccer (GRS) is a rapidly growing adolescent health organization that leverages the power of soccer to educate, inspire, and mobilize at-risk youth in developing countries to overcome their greatest health challenges, live healthier, more productive lives, and be agents for change in their communities. Since 2002, GRS programs have reached 13 million young people in over 60 countries with life-saving HIV prevention and sexual and reproductive health information and services. Grassroot Soccer is looking to continue scaling its impact via partnerships over the next five years.
The Grassroot Soccer Partnerships (GP) team stewards GRS relationships with a wide range of partner organizations globally. The GP team supports these organizations to integrate the GRS model into their adolescent health strategies and coordinates the remote and in person technical support to these organizations to increase their capacity to deliver GRS interventions. This technical assistance includes but is not limited to program design, product development, monitoring and evaluation, Coach development, program optimization, youth engagement, and research.
Key Responsibilities:
Oversee Grant Management across all Priority Partnership Geographies (40%)
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From grant kickoff stage to grant close out, ensure Program Managers (PMs) for priority partnership geographies (Ethiopia, Kenya, Malawi, Mozambique, Nigeria, Zimbabwe) execute grants and meet deliverables on time and on budget
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Manage team of Program Coordinators (PCs) and/or Program Assistants to ensure each of the PMs has the necessary support and resources for grant execution throughout the grant life cycle
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Ensure knowledge management within priority geographies and across the Partnerships team
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Work with HR to source and manage Consultants as necessary for additional technical support
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Create opportunities for learning and sharing amongst PMs, PCs, as well as project and/or country-based Consultants
Strengthen Technical Assistance to Partners (25%)
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Supervise and control quality of technical assistance (TA) and grant deliverables in partnership geographies.
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Support Program Managers during technical proposal development in Ethiopia, Kenya, Malawi, Mozambique, Nigeria, Zimbabwe and ensure new projects are feasible programmatically and operationally
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In coordination with Directors of Strategy and Business Development (BD), support technical proposal development for new projects/funders globally
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Identify, synthesize, and advocate for updates to the TA model and package and support teams to pilot and operationalize new approaches
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Proactively identify needs and work across functional teams to build roster of consultants that ensure robust TA capacity to support all geographic and technical needs
Coordinate New Partnerships and Project Management (20%)
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In coordination with the Vice President - Impact and Operations and Director of Strategy and Innovation, assess technical and operational feasibility of new projects outside of priority partnership geographies
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Oversee and ensure program management staffing for funded projects globally
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Lead and manage strategic, multi-country partnerships
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Represent the technical assistance approach to potential global donors and partners
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Work with Global Operations team to strengthen knowledge management system for grants and programs
Lead Strategic Partnership Planning (15%)
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Direct country-level strategic plans for Ethiopia, Kenya, Malawi, Mozambique, Nigeria, Zimbabwe and ensure those plans align with and support GRS’s annual and 5 Year strategic plans
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Along with the Vice President - Impact and Operations and Director of Strategy and Innovation, develop multi-year strategic plans for all Partnership geographies
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Build capacity of PMs to steward strategic partnerships
Other Expectations:
Travel
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International Travel to including but not limited to (up to 25%, 1-2 trips per quarter )
Relationships
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Reports to: Vice President, Impact and Operations
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Works closely with: Director of Strategy and Innovation
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Direct reports: Partnerships Program Manager (PM) Malawi, PM Nigeria, PM Mozambique, PM Ethiopia, PM Kenya, Partnerships Coordinator x 2, Program Support Manager
Qualifications Required:
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7+ years’ managing programs and/or operations in a national or multinational nonprofit
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Experience overseeing implementation of organizational or program budgets of at least $1M annually
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Demonstrated experience providing technical assistance to a range of different stakeholders (e.g. global headquarters, prime partners, ministry officials, local boards and program teams)
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Experience managing cross-cultural remote teams
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Demonstrated experience strategizing in complex scenarios, forecasting possible outcomes and proactively managing against those outcomes
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Willingness and ability to travel (up to 25% of time)
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Excellent written and oral English communication skills required, additional languages preferred
Ideal candidate should have exceptional skills in the following:
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Inspiring and leading teams while holding them accountable for results
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Proactively managing programs and projects and ensuring challenges are attended to before they become problems
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Managing change and complexity in a growing organization
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Building relationships with wide range of staff and partners, and operating within diverse social and cultural contexts, often virtually over multiple continents and time zones
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Communicating effectively, both oral and written, with wide range of external and internal stakeholders (e.g. Ambassadors, Ministers, Civil Society leaders, board members, senior leadership, staff, young people)
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Ability to see and tell stories from numbers in budgets and program data
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Maintaining oversight over a large range of programs, projects and partnerships and ensuring effective prioritization of time and effort
Benefits:
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Flexible remote schedule
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Generous Paid Time Off
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Affordable dental and vision coverage
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Significant employer health insurance contributions
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Opportunity to work on a global team and visit GRS sites
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5 days of study leave and more!
To Apply: Please submit a resume and cover letter, “Director of Programs – Maternity Cover” on the subject line. Only short-listed candidates will be contacted.
The client requests no contact from agencies or media sales.