Housing And Homelessness Jobs
SELF EMPLOYED ASSOCIATE PROPERTY ADVISERS
APPLICATION DEADLINE: THURSDAY 11 APRIL 12 NOON
INTERVIEWS: WEDNESDAY PM 17th APRIL at our Farringdon offices 70 Cowcross Street EC1M 6EJ or via Zoom.
The Ethical Property Foundation is the only dedicated property advice charity serving the UK voluntary sector. We support over 450 voluntary organisations p.a. with expert and independent property advice and education. We are currently seeking one or more self-employed Chartered Surveyors (or with an equivalent professional qualification), to augment our team and specifically, to assist us in delivering our affordable consultancy.
We are particularly looking for surveyors with an ability to think and report strategically or offer specialisms such as building surveying and planning.
Our Associate Property Advisers are all extraordinary people: senior property professionals. As part of this team, you will be assigned projects to lead on or supporting other members. You will use your communication skills to gain the trust of our clients, many of whom support vulnerable people in challenging circumstances, and empower them to expand their property knowledge and confidence. You will use your wide knowledge of the property sector to investigate/analyse client issues and develop suitable options and solutions. The projects you will deliver include property health checks, feasibility studies, options appraisals & development of client property strategies. Average project time allocation: between 4 – 5 days. There may be opportunities to deliver webinar training too.
Our clients support every kind of good cause and are responsible for every type of property. In the last 12 months, besides conventional office premises, we have advised on: church buildings, oast houses, former schools, industrial units, fields, warehouses, libraries, theatres, and mills.
Location: Flexible working from home. Projects will include client site visits in England, Wales and Scotland.
Day Rate: £220
Reporting to: Head of Property Advisory
Website: propertyhelp (dot )org
Start date: by mutual agreement
Working hours: variable to suit agreed assigned project deadlines
Professional Indemnity insurance: The post holder falls within the definition of ‘Person Employed’ and are therefore included within EPF’s PI insurance.
DBS Clearance: This will be obtained for you. All our Associates must have DBS clearance
Application procedure
Applicants must send a c.v. with full contact details and a covering letter detailing why they wish to apply for this work, by clicking on ‘Quick Apply’; what they feel they can offer our clients; plus, their voluntary sector and professional experience.
APPLICATION DEADLINE: THURSDAY 11 APRIL 12 NOON
INTERVIEWS: WEDNESDAY 17th APRIL at our Farringdon offices 70 Cowcross Street EC1M 6EJ or via Zoom.
Informal discussion
For an informal phone discussion, email our Senior Property Adviser Simon Taylor FRICS to arrange a mutually convenient time. simon.taylor(at)ethicalproperty(dot)org(dot)uk
The client requests no contact from agencies or media sales.
Salary: £42,697.67 plus (£5023.71 London Weighting allowance, if applicable)
Contract length: Permanent
Location: Flexible – Home or office based
Hours: Full time, 37.5
Closing date: Sunday 14th April at 11:30pm
Are you a supporter focused Fundraiser or Direct Marketer? Do you want to work with one of the UK’s leading housing and homelessness charities and join the fight for home?
About Shelter
Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency. We exist to defend the right to a safe home. Because home is everything. We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.
Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.
About the role and team
Working within the wider Supporter Acquisition and Retention teams, you will play a crucial role in creating engaging onboarding journeys for Shelter supporters, ensuring engagement is high throughout. You’ll be responsible for leading the strategic direction of the Individual Giving programme, making data-informed decisions to deliver outstanding supporter experiences.
Leading the team, and matrix managing other pipelines of work, you will be supported by the Head of Supporter Acquisition to deliver multiple projects concurrently. This role is crucial within the team, allowing the team to provide £20m of unrestricted income across Supporter Acquisition, Supporter Retention & Development, and Direct Dialogue.
About you
You will be an experienced Fundraiser, or have worked in a direct marketing environment, and be audience led and supporter centric.
You will also have:
- An understanding of how to develop engaging supporter journeys from point of recruitment
- Strong people skills, with the ability to work collaboratively and with flexibility
- Effective project and campaign management skills, with experience of managing multiple projects or campaigns at once
- Excellent influencing and negotiation skills, with the ability to build positive working relationships
- Effective management and leadership skills
How to apply
Please click ‘Apply for Job’ below. You are required to submit a CV and responses to the following points of the ‘About you’ section of the job description listed below, please keep this to a maximum of three pages:
- You have experience working in a fundraising and/or direct marketing environment with a solid grasp of direct response, particularly in developing supporter journeys, onboarding and engagement
- You are audience led and supporter centric – dedicated to providing the best experience to Shelter supporters
- You have effective project and campaign management skills, able to manage multiple projects at once
- You have strong people skills, are highly collaborative, flexible, diplomatic and assertive with good influencing and negotiation skills and great at building positive working relationships quickly.
- You’re able to digest complex data and extract key insights to inform strategies and campaigns
Please provide specific examples following the STAR format and ensure you demonstrate how you address the behaviours below throughout your responses:
- We prioritise diversity and have an inclusive and open mindset
- We create change and align behind our strategy’
Any applications submitted without a supporting statement will not be considered.
Apply to be part of our team and be the change you want to see in society.
Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. We are committed to offering fully flexible working to help all employees maintain work-life balance. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
The client requests no contact from agencies or media sales.
Job Title: Domestic Abuse Triage Officer
Hours: Full-time 35 hours per week
Contract Type: Fixed Term Contract to 31st March 2025
Salary: £30,250 per annum
Application Deadline: Thursday 11th April 2024 at 11.59pm
Interviews: in person, week beginning 22nd April 2024
Location: BCWA’s head office in London SE20
Employee benefits we offer:
- A friendly, flexible and values-led organisation
- Competitive salary
- 25 days of annual holiday, plus bank holidays (pro-rata for part-time)
- Contributory pension scheme (5%)
- Training to help you perform your role and support your professional development
- Comprehensive Employee Assistance Programme and wellbeing support
Who we are: Bromley & Croydon Women’s Aid is a well-established, innovative and forward-thinking local domestic abuse service. We are seeking a self-motivated, flexible and experienced individual to join our dynamic team to help us deliver excellent services to vulnerable women who have experienced domestic abuse and be committed to working in a non-discriminatory manner.
About the role: You will be the first point of contact for victims/survivors of domestic abuse. You will answer calls to the charity’s helpline, dealing with enquiries and referrals from other agencies, and providing immediate emotional and practical support. You will use approved risk assessment tools to triage victims of domestic abuse to the correct BCWA service, for example our refuge or outreach services, or signposting them to external agencies where appropriate. You will need to recognise, respect and address the needs of clients who face particular barriers when seeking help to access the service, including those from diverse communities, LGBTQ communities, people with disabilities, women and girls with complex needs and other hard to reach groups.
All staff have access to hot-desking at our offices as needed. Flexible working is welcomed at BCWA. We are all women with busy lives and families, and we understand that flexibility can be crucial in supporting women in the workplace.
Location: BCWA’s head office in London SE20
Wellbeing: As a trauma-informed charity we take mental health and wellbeing seriously. We offer clinical supervision to our frontline team, regular staff wellbeing sessions, use of our Employee Assistance Programme and an additional wellbeing platform which offers a range of advice and support.
Notifying candidates: We apologise in advance that we will not be able to notify candidates who are not shortlisted. If you haven’t heard from us within two weeks from application deadline, please assume your application has been unsuccessful.
We reserve the right to terminate this recruitment process should we receive a large number of applications.
Female applicants only: In light of the nature of work, the candidate’s gender is considered to be an occupational requirement in accordance with Schedule 9 (part 1) of the Equality Act 2010.
Equality, Diversity & Inclusion: BCWA is committed to supporting and promoting equality & diversity and creating an inclusive working environment. To achieve this, we seek to employ a diverse range of staff from many different backgrounds to better represent the communities we serve.
BCWA are an Equal Opportunities Employer.
Reg. Charity No.1068007.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Are you driven by the desire to make a difference? Join our Advice & Support Team at Providence Row and support those at risk of homelessness.
About us: Providence Row believes that no one should have to sleep rough and that everyone should have access to the support they need to find a safe place to call home. We work with those affected by homelessness and those vulnerably housed in Tower Hamlets, offering an integrated service of housing advice & support, access to substance use, physical & mental health services, as well as, training and progression programmes. We ensure that people often excluded from mainstream services gain the support and opportunities they need to create a safe, healthy and sustainable life.
About the role
- Delivering support to people who are experiencing homelessness and are rough sleeping in the borough of Tower Hamlets.
- Conducting person-centred assessments with those who self-present at the service for support
- Agree plans, in conjunction with service users, to move into accommodation and access specialist services which will address the underlying causes of their homelessness.
- To make referrals into Tower Hamlets and Pan-London local authority housing options services, using Homeless Reduction Act
- To work with partner agencies to provide joint support to service users where appropriate
- To build relationships with housing providers and the private rented sector, to increase the portfolio of affordable referral routes into accommodation.
- You have excellent communication skills and can create positive working relationships with a wide range of people, including external services.
- You will support the development of the service and ensure that you are delivering a solution-focussed and strength-based approach.
Benefits
- 27 days holiday plus bank holidays
- Generous pension scheme
- Cycle to work scheme
- Season ticket loan
- Employee assistance programme
- Monthly reflective practice
- Wide range of learning & development opportunities
To apply: Please upload your CV with a covering letter, detailing how you meet the job specification. CV’s without a covering letter will not be considered.
Research shows some people, especially women and marginalised groups, may hesitate to apply unless they match all the criteria. However, we want to assure everyone that we encourage applications from all individuals, regardless of whether they fulfil every point in the job description. Your unique perspective matters to us – please apply with confidence.
Interviews
Please note that we may interview on a rolling basis and therefore encourage early applications.
Providence Row is a charitable company limited by guarantee registered in England and Wales; company number 07452798 registered charity number 1140192.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
We're excited to announce that we have a new opportunity for an experienced Fundraising Officer to join our small and dynamic Fundraising team. This post offers an excellent opportunity for someone wishing to apply their fundraising skills and knowledge, to transform the accessibility of personalised support and secure housing in Oxfordshire for people facing disadvantage, marginalisation, isolation and homelessness in our local community today.
This role has oversight of the community, events and individual giving programmes, and the right candidate will have a proven track record of fundraising, achieving high standards and growing fundraising income.
You will have a significant impact on developing our community-based fundraising activities, creating and accessing exciting and meaningful opportunities to engage individuals, schools and organisations through both face-to-face and virtual means, prioritising donor retention, community building, and ensuring fundraisers are cultivated, stewarded and thanked.
If this exciting role in a growing and ambitious charity and social enterprise is the opportunity you have been looking for, please apply by sending a copy of your CV and a covering letter by midday Monday 15th April 2024, for the attention of Rachel Lane, Senior Fundraiser.
The client requests no contact from agencies or media sales.
We're looking for an analytical, detail-oriented and innovative Performance Analyst to join our Business Intelligence Team, currently located in Westminster and moving to Caledonian Road this May.
£ 46,504.50 per annum, working 35 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.
Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
The Performance Analyst plays a key role at Look Ahead, by producing reporting and data analysis which enables the organisation to deliver on its strategic plan of improving the service we deliver to our customers.
You will produce management information from a range of systems using reporting tools such as Business Objects, Excel and SSRS within an Office 365 environment. You will develop Power BI dashboards to visualise data from our data warehouse and other sources. We are developing a self-service reporting culture, and you will provide advice and support to staff throughout the organisation on the tools available.
This is a hybrid working opportunity with two days a week working on-site in central London and the flexibility to work remotely for the remaining days.
Please see our website for full details.
This role requires a valid Right to Work for the UK as Look Ahead are not a sponsoring organisation.
What you'll do:
Conduct high level analysis and interpretation of management information for a variety of audiences.
Develop reports and visualisations from our data warehouses using BI tools (Power BI, Business Objects, SSRS) to enable self- service reporting across the business.
Produce performance reports for senior managers and Board members to ensure they understand how Look Ahead is performing against its priorities.
Work with managers throughout the organisation to understand their business priorities and to ensure that they have effective information management systems in place to deliver these.
Ensure that Look Ahead complies with external performance reporting requirements including contractual measures and regulatory returns.
Promote the importance of good data quality including developing DQ exception reporting and conducting audits of KPI data.
Ensure all BI work meets data protection and information governance requirements.
Work in accordance with Look Ahead's Code of Conduct and equal opportunities policy.
Carry out other duties commensurate with the role, as determined reasonable by Look Ahead.
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
Excellent IT skills
Good communication skills
Self-starting and can manage their own workload
Close attention to detail and high level of accuracy in their literacy and numeracy
Essential:
The post holder must have an understanding of:
Performance management and reporting
Ensuring data meets quality standards
The post-holder must demonstrate:
An ability to analyse and interpret data and to present the key messages from it.
Skills in using Power BI and ability to create and publish reports. Data modelling, DAX, and visualisation design.
Advanced skills in Microsoft Office applications, most importantly Microsoft Excel.
An ability to manage competing demands, prioritise and meet deadlines.
A customer-centric approach when dealing with internal stakeholders
The post-holder must have experience of:
Analysing and interpreting data for different audiences.
Problem solving and providing workable solutions.
Providing advice and support to customers.
Desirable:
Meeting information requirements in a contractual and statutory environment.
GDPR and data protection requirements.
An ability to analyse customer requirements and develop solutions that meet these needs.
Knowledge of SQL.
Knowledge of SQL Server Reporting Services (SSRS).
Knowledge of Business Objects.
Report writing.
Managing information systems
About us:
Look Ahead is a dynamic, leading, not-for-profit care and support provider in London and the South East. As an organisation we deliver over 110 services, providing support to around 7000 customers each year. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Please note that within Settle's career structure and pay scale, this role is a Senior Officer position.
Settle is an award-winning charity that supports care-experienced young people as they move into their first home so they can confidently transition into independent living and thrive.
Benefits
- Scope to take real ownership in a fast-growing charity
- Flexible working arrangements
- Strong commitment to professional development with a dedicated training budget
- Annual performance and pay progression reviews
- Up to 5% pension contribution
- 40 days paid leave per year: 25 days annual leave, 8 bank holidays, 3 days between Christmas and New Year and 4 wellbeing days
- Cycle to work scheme
- Employee Assistance Programme offering free therapy
- Work phone and laptop
- A supportive and inclusive culture with regular team social events
This is an exciting time to join Settle as we look to invest in and grow our fundraising and development capabilities. As Senior Fundraising Officer, you’ll be working to generate income which will enable Settle to expand its provision, reach its strategic goals and, ultimately, make a real difference to the amazing young people we serve.
You’ll work closely with our senior leadership and support team to help deliver our fundraising strategy. Reporting directly to our Head of Fundraising, you’ll lead on writing grant applications, reporting to funders and managing our prospects pipeline and you’ll support the running of fundraising campaigns and events too. Because this role will have a strong focus on securing trust and foundation income, we are looking for an experienced grant-writer with a track record of writing successful grant applications and securing 5-figure sums, but we’d welcome experience of other types of fundraising too.
In joining Settle, you’ll be joining a fast growing and truly impactful organisation with lots of opportunity for progression and development within our friendly team. We are proud to have been voted one of Escape the City’s Top 100 companies to ‘escape’ to in 2021.
Our vision is a 21st century Britain where no young person is homeless and all young people get a fair chance at doing well.
The client requests no contact from agencies or media sales.
Your new company
Working with a national charity which supports a wide range of people, they run programmes supporting young and elderly people, the homeless and they manage anti-human trafficking initiatives.
Your new role
- Managing budgets on behalf of a large number of budget holders
- Assisting with bids for funding
- Managing contracts and making sure that funding is received
- Assisting operational managers to understand financial information
What you'll need to succeed
You will be a qualified accountant or be nearly qualified and be committed to qualifying soon.
Strong management reporting experience
Good experience of using Excel and able to adapt to using new systems
What you'll get in return
Flexible working options are available.
HYBRID working - 40% of the time in the office
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
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Housing Administrator
We are seeking a Housing Administrator to play a crucial role in delivering exceptional administrative support for specialised supported housing services.
Position: Housing Administrator – Specialised Supported Housing
Location: Tankersley, Barnsley (with travel from Durham to Worcester)
Salary Range: Circa £20,000 per annum
Working Hours: Flexi 30 hours per week, Monday to Friday
About the role:
As a Housing Administrator, you will be at the forefront of ensuring efficient and effective administration, placing tenants at the heart of everything you do. From managing data systems to handling complaints and supporting tenant needs, your contribution will be vital in maintaining the organisations high service delivery standards.
Key Responsibilities:
- Providing administrative support using Microsoft Office software and maintaining data filing and management systems.
- Assisting with social media updates, newsletters, and Easy Read documents for tenants.
- Handling complaints and delivering excellent customer service.
- Collaborating with internal and external partners to achieve objectives.
About you:
To be successful in the role of Housing Administrator you will need the following skills and experience:
- Previous experience in a similar role, with excellent communication skills and a positive attitude
- Proficiency in Microsoft Office suite.
- Strong communication skills, both verbal and written.
- Ability to work independently and collaboratively to achieve objectives.
- Problem-solving skills with a focus on customer service.
- The ability to drive and have a reliable vehicle available to use for work purposes with business insurance.
Although not essential knowledge of Sage Accounts Software and experience of housing and leasehold legislation, as well as housing and property management regulations would be beneficial for this role. Desirable qualifications include; CIH level 2 in Housing Practice or equivalent and NVQ 2 or 3 in Business Administration
If you're ready to make a difference in the lives of our tenants through efficient and compassionate administration, apply now to join the team!
You may also have experience in areas such as: Housing Administration, Housing Admin Officer, Temporary Accommodation Administrator, Housing Support Administrator, Housing Officer, Administrator Housing Association, Sheltered Housing Administrator, Lettings Administrator, Housing Management Administrator, Customer Service etc.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Housing Officer
Are you passionate about providing exceptional support to tenants and ensuring their housing needs are met with care and efficiency?
A leading provider of specialised supported housing, is seeking a dedicated Housing Officer to join their team.
Position: Housing Officer – Specialised Supported Housing
Location: Tankersley, Barnsley (with travel from Durham to Worcester)
Salary Range: Circa £28,000.00
Working Hours: 37.5 hours per week, Monday to Friday
About the role:
As a Housing Officer, you will be the primary point of contact for tenants, providing general and intensive housing management services. From tenancy sign-ups to addressing property concerns, your role will be vital in sustaining excellent communities and ensuring tenant satisfaction.
Key Responsibilities:
- Delivering housing management services, particularly for vulnerable tenants
- Handling general and intensive housing management responsibilities, including tenant engagement and resolving any tenancy breaches
- Building and maintaining positive relationships with internal and external stakeholders, including tenants, support providers, and local authorities
- Ensuring delivery of excellent customer service tailored to individual tenant needs
- Collaborating with colleagues and partners to achieve shared objectives effectively
About you:
To be successful in the role of Housing Officer you will need the following skills and experience:
- At least 3 years’ experience working with the Tenancy Standard, Tenant Involvement and Empowerment Standard and the Neighbourhood and Community standard
- Knowledge of regulatory standards relevant to the role
- Experience of delivering excellent customer services that meet individual needs.
- Strong IT skills, including proficiency in Microsoft Office
- Excellent communication skills, both verbal and written
- Ability to work independently and collaboratively to achieve objectives.
- Problem-solving skills with a focus on customer service and satisfaction.
- The ability to drive and have a reliable vehicle available to use for work purposes with business insurance.
- CIH, IRPM, or equivalent qualification or degree (desirable).
If you're ready to make a meaningful impact in the lives of tenants and contribute to the organisations mission of providing exceptional housing support, apply now to join the team!
You may also have experience in areas such as: Housing Advisor, Housing Officer, Tenant Support Advisor, Tenant Support Officer, Customer Contact Advisor Housing, Housing Advisor, Housing Options Advisor, Housing Advisor - Supported Housing, Housing Customer Services Advisor, Tenant Support, Tenant Liaison, Housing Adviser, Housing Advice, Housing, Social Housing, Tenant Support, Tenant Support Coordinator, Housing Support Officer.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
We're looking for a kind, compassionate and resilient Night Support Worker to join our Emlyn Gardens service in the London Borough of Hammersmith & Fulham.
£27,352.00 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.
Want to feel like you're making a difference? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Night Support Workers enable people with particular needs to manage their tenancies and live independent lives of their choosing in the community. Night Support Workers are responsible for ensuring continuity of a support service at night and for keeping customers and the building safe.
This role requires a valid Right to Work for the UK as Look Ahead are not a sponsoring organisation.
What you'll do:
Building supportive, trusting relationships with customers and creating a positive atmosphere
Working proactively with other members of the team to handle the service caseload and administrative responsibilities
Conducting key work sessions as required, that are innovative and engaging in order to achieve Support Plan goals
Ensuring ongoing assessment and management of risks associated with customers within an attitude of 'positive risk taking'
Providing support with daily living activities, including practical assistance to support customers to independent living e.g. budgeting, cooking, establishing a night time routine
Supporting customers to maintain a healthy environment and where appropriate assisting them to clean their accommodation and maintain good personal hygiene
Assisting in the recording and reporting of customer incidents
Managing customer referrals, completing assessments and obtaining and maintaining all relevant paperwork
Developing productive relationships with partner organisations to improve service outcomes
Adhering to lone working protocols and maintaining high levels of awareness in relation to the health and safety of yourself and colleagues
Involving customers in the design, development and delivery of the service
Ensuring Look Ahead Health and Safety policies and local protocols are adhered to at all times e.g. fire risk assessments, fire alarm checks etc.
Taking on shift leading responsibilities by coordinating and leading shifts in the absence of a manager
Being responsible for the handover of key information between shifts
Adhering to all other Look Ahead's policies and procedures
Engaging in learning and development activity to increase knowledge and skills
Undertaking any other duties consistent with the grade and nature of the post as assigned by the Service Manager/Deputy Manager
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
Exudes a warm friendly presence and open behaviour
Prefers working as part of a group or team
Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
Has a practical and logical mind and is naturally well organised
Able to apply the right balance of care and support dependant on the needs of the customer
Thrives on change and enjoys dynamic diverse environments
Is confident with high levels of self-esteem
Is respectful, articulate and sensitive in style of communication
Is motivated towards excellence and improvement of personal performance with a can do attitude
Ability to cope positively with challenging and diverse behaviour
Ability to adhere to Look Ahead's professional boundaries policy
What you'll bring:
Essential:
NVQ Level 2/3 or equivalent with some previous relevant sector work experience
About us:
Look Ahead is a dynamic, leading, not-for-profit care and support provider in London and the South East. As an organisation we deliver over 110 services, providing support to around 7000 customers each year. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Are you looking for an interesting role offered on a 12-month contract basis where you can make the most of great administrative skills and proficiency using office IT while working as part of a friendly team? Then join Shelter as an Operations Assistant and you could soon be making a real difference to people affected by the housing emergency.
About Shelter
A home is a fundamental human need, as essential as education or healthcare. Yet millions of people across Britain struggle on a daily basis with homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction. So, we are striving for change, with individuals, in communities, across society, and leading the way to a safe home. We need ambitious, best-in-class individuals who are passionate about our cause to join us at this exciting time. This is your chance to play a part in the fundamental change we are striving to achieve.
At Shelter we are united by our purpose to defend the right to a safe home. Our enemy is the social injustice at the core of the escalating housing emergency. We believe that to win that fight, we must be representative of the people we are here to help and those who support our movement for change. In all our people decisions, we take pride in being inclusive, fair, equitable and transparent.
We have committed to combat racism both within and outside Shelter and welcome you on our journey to becoming a truly anti-racist organisation.
About the team
The team deliver a range of services, including training on housing and homelessness prevention, housing law consultancy, online resources and projects to support professionals working directly with people at risk of homelessness to get positive outcomes. The team covers all of England and works closely with teams including Learning and Organisational Development, Training and Support, Business Support, as well as our frontline Services and Legal Services.
About the role
Knowledge is power and we run over 1,600 training courses that attract 40,000 delegates each year. Your challenge, together with three other Operations Assistants will be to take responsibility for the administration and operational delivery of all of our courses, including face-to-face training and online via webinars and e-learning. We’ll rely on you to ensure that each course runs smoothly, all delegates and trainers have the instructions and information they need and that the highest level of customer care is provided. Monitoring a number of inboxes, dealing with customer enquiries and bookings, managing financial arrangements and booking speakers, trainers and venues – all are aspects of this vital and varied role.
We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.
About you
To succeed, you’ll need experience of managing a large and varied administrative workload while adhering to deadlines. You’ll also need the ability to work well both independently and as part of a team. Excellent attention to detail is important too, as is a customer focused approach. You will be proficient in the use of webinar platforms, e-learning platforms, Microsoft Office applications, internet. You’re also happy to provide additional support within the team when required.
Benefits
In return we offer a competitive salary and a wide range of benefits, including 30 days of annual leave (pro rata for part time colleagues), enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
Home is everything. We exist to defend the right to a safe home. Join us in ending the devastating impact the housing emergency has on people and our communities.
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
The client requests no contact from agencies or media sales.
Head of Services
Salary: £50,000 per annum
Hours: Full Time - 37.5 hours per week (Flexible hours considered)
Location: Flexible - Presence on site in Luton is required for at least 2 thirds of the week
Closing Date: 22nd April 2024
Could you head up our services for people struggling against homelessness and exclusion across Bedfordshire and beyond?
NOAH is a charity which exists to create a fairer and more equitable society, where the immense value and potential of people experiencing poverty and disadvantage is realised. We prevent and relieve homelessness, specialising in supporting people facing multiple disadvantage.
We supported 2,514 individuals last year - with 623 people moving into more stable housing, 1,200 people receiving training or advice, and 96 people securing employment. 53% of those we supported were non-UK nationals.
We are looking for a motivated individual with a real passion for our mission of alleviating poverty and bringing hope to join our committed, talented, and friendly team as Head of Services. As a critical member of NOAH's Senior Management Team and as designated Safeguarding Lead, in this role, you will contribute to the long-term success of the charity by:
· Leading and developing high-quality homelessness support services
· Building and nurturing stakeholder relationships
· Consistently improving quality, impact, and safety within services
We are seeking a candidate with a proven track record overseeing statutory-funded and homelessness support services. The ability to operate at a senior and strategic level, drive organisational development and growth, and lead teams through change would be highly valued. A strong record of building and maintaining fruitful stakeholder relationships based on trust is crucial to realising our organisational goals. Excellent understanding of safeguarding legislation and best practice, as well as knowledge of the migrant support landscape and legislation, will be instrumental in our continued success.
Why NOAH
We have experienced significant growth in recent years, and this new role represents an exciting opportunity for us to further our service-led focus and strategic plans. These plans include expanding our support and advice services for migrants, establishing new social enterprises, launching services in Bucks and Herts, and replacing our Luton Welfare Centre. This role offers a platform for your professional growth and development as we embark on these exciting initiatives.
We are a values-driven and progressive charity at an important stage in our development. We would love to hear from you if our mission resonates and you share our aims.
How to apply
To apply please submit your CV and a cover letter which should indicate why you are interested in applying for this role and examples showing how you meet the selection criteria as detailed in the person specification.
The closing date for applications is Monday 22 April and longlisting interviews will take place shortly after. Interviews for shortlisted candidates will take place in the week beginning 6 May.
We want you to have every opportunity to demonstrate your skills, ability, and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
Commitment to diversity
The charity are dedicated to running an organisation that is a true reflection of the communities they serve and believe that this will also enhance their ability to deliver the best services possible for the people they work with. They are committed to ensuring diversity across the organisation.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Do you have a passion for supporting people to rebuild their lives?
About the role
We are looking for Night Worker to join our excellent team in Hounslow. As the successful candidate you will have a passion for supporting some of the most vulnerable individuals in the borough, supporting residents around their strengths and aspirations.
The Hounslow LIFE service is a large multi-site service that has a staff team of 32 supporting 86 clients, covering specialisms such as Homelessness, Substance Use and Mental Health.
In the role of Night Worker, you will be working with our clients on their road to recovery, aiding clients to gain the necessary skills to move on from our services and into suitable accommodation. You will assist staff on site with supporting clients, completing H&S tasks, responding to and completing incident reports, and ensuring that clients within the building are safe. You will also have some housing management responsibilities as part of ensuring we deliver safe, high-quality services.
Working in our Forbes House complex needs hostel, you will be part of a team providing 24hr support to 22 clients at the start of their journey with us, supporting them towards greater independence. This role involves working night shifts between the hours of 21:30 – 08:15. This will also include some weekends and bank holidays, and the role will be service based with no home working.
About you
To succeed in this highly rewarding role you would benefit if you:
- Have an understanding of the issues faced by homeless or vulnerably housed people – you may have had personal experience of homelessness yourself.
- Have experience of helping vulnerable people.
- Be committed to our Recovery Ethos.
However, above all we are looking for inspirational, committed individuals who have a genuine desire to support people to transform their lives.
We’d always like to hear from people who want to help transform lives. Not sure if you have the skills and experience you need for the role? Apply and we’ll let you know!
St Mungo's are committed to creating a diverse and inclusive workplace. We strongly encourage applications from all under-represented groups.
How to apply
To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.
When you're ready to apply click the ‘Apply Now’ Button to start your online application form.
Closing date: 10am on 9th April 2024
Interview and assessments on: TBC
What we offer
- Excellent Development and Growth Opportunities
- A Diverse and Inclusive Work Place
- Great Pay and Other Benefits
The client requests no contact from agencies or media sales.
Are you interested in supporting people at immediate risk of rough sleeping and making a real difference to the lives of people experiencing homelessness in Bristol?
The Bristol Rough Sleeping Prevention Service provides a rapid response service, intervening to ensure no one needs to sleep rough. Our work is ongoing, and we are currently looking for someone to join our dedicated team as an Assessment and Reconnection Worker where no two days are the same.
In this role you will utilise your language skills to work closely with non UK Nationals affected by rough sleeping, and carry out comprehensive assessments of people new to, or at risk of rough sleeping who may not have recourse to public funds. Additionally, you will:
- Provide a personalised case management service to clients, turning assessment recommendations into practical action plans which fully involves the client.
- Build and maintain effective relationships to support clients throughout their recovery.
- Work closely with external agencies to ensure all clients’ needs are met. Many of our clients have multiple support needs. This may include complex trauma, substance misuse and mental and physical health support needs.
- Develop a knowledge of relevant legislation such as, immigration, welfare benefit and housing legislation.
- While your usual working hours will be from Monday to Friday, 9am-5pm, occasional work on weekends and early or late hours may occur in response to challenging situations and to prevent rough sleeping.
About you
This role will suit people with experience of working at pace in a public facing environment with the ability to adapt to new situations. We encourage you to apply if you can demonstrate:
- Some understanding of the issues faced by homeless or vulnerable people and the difficulties they experience in accessing services.
- Good communication skills and the ability to work with others whilst managing your own time.
- The ability to manage complex behaviours and to deal with people who may be in a difficult personal or emotional situation.
- The ability to empower individuals to make positive changes and a willingness to develop these valuable skills.
- Above all we are looking for inspirational, committed individuals who have a genuine desire to support people to rebuild their lives in these key roles; many of our managers began their careers as an Assessment and Reconnection Worker.
For our non-UK National specialist role 1 or more of the following language skills will be required: Somali, Farsi, Arabic, Sudanese Arabic, Kurdish, Polish, Romanian.
How to apply
To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.
To find out more and apply please go to the St Mungo’s careers page on our website.
Closing date: 10 am on 8 April 2024
Interview and assessments on 24 April 2024
St Mungo's are committed to creating a diverse and inclusive workplace. We strongly encourage applications from all under-represented groups.
What we offer
- Excellent Development and Growth Opportunities
- A Diverse and Inclusive Workplace
- Great Pay and Other Benefits