Housing Management Jobs in Berkshire
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Key Responsibilities:
- Provide high quality information and support in an empathetic and professional manner.
- Conduct a holistic needs assessments for each service user according to their individual circumstances
- Working with each service user to establish the most appropriate sources of support, and agree an action/support plan with them
- Provide a face to face service when there is an over-riding need to do so by visiting service users
- Collaborate with other agencies/service providers who can offer additional support options
- Liaise with partners, ensuring that agreed actions are followed up
- Log and communicate details of cases in a timely and accurate manner to ensure that records are up to date and the wider team has the information they need to provide support.
- Explore, assess and escalate any safeguarding concerns according to the RABI safeguarding policy.
- Contribute constructively to the development of the Service Provision team and function, for the benefit of service users.
- Work constructively and collaboratively to solve problems with the support of colleagues.
Person Specification:
Essential
- Experience providing services to vulnerable service users, listening and supporting in a non-judgemental way.
- Knowledge and insight into state benefits and complementary support services (whether national / local / statutory agencies.
- Excellent communication skills, being able to establish rapport and build trust quickly.
- The ability to build a practical plan alongside a service user and adapt approach to different circumstances and personalities.
- Knowledge of data protection principles and how to apply them.
- Knowledge or experience of safeguarding best practice.
- Knowledge and insight into complementary support services (whether national / local / statutory agencies).
- Excellent IT software skills and aptitude to adapt to new systems and processes.
- Flexible, resilient and solution focussed working with sensitivity and integrity.
- Collaborative, constructive, and solution-focussed
- Ability to work flexibly, depending on the needs of the team and of service users.
Desirable
- Farming background or knowledge of the farming community environment.
- Experience providing support remotely.
- Relevant qualifications in health and social care
Other
Use of own car, ability to travel to support service users / attend meetings.
This role profile is not exhaustive and is subject to review in conjunction with the post holder according to future developments at RABI.
RABI is proud to be an equal opportunity employer and aims to ensure that all employment practices secure equality of opportunity and that no prospective or current employee receives less than favourable treatment at RABI as a result of their sex, sexual orientation, age, race, religion, belief, ethnic origin, disability, marital, or for any other reason which cannot be shown to be justifiable. Our recruitment process strives to ensure that individuals are selected only based on their relevant skills, experience, qualifications and abilities.
Early applications are encouraged for this position as shortlisting and interviews will take place on a rolling basis. We reserve the right to close this advertisement early if we receive a suitable application prior to the deadline.
The client requests no contact from agencies or media sales.
Salary: £42,697.67 plus (£5023.71 London Weighting allowance, if applicable)
Contract length: Permanent
Location: Flexible – Home or office based
Hours: Full time, 37.5
Closing date: Sunday 14th April at 11:30pm
Are you a supporter focused Fundraiser or Direct Marketer? Do you want to work with one of the UK’s leading housing and homelessness charities and join the fight for home?
About Shelter
Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency. We exist to defend the right to a safe home. Because home is everything. We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.
Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.
About the role and team
Working within the wider Supporter Acquisition and Retention teams, you will play a crucial role in creating engaging onboarding journeys for Shelter supporters, ensuring engagement is high throughout. You’ll be responsible for leading the strategic direction of the Individual Giving programme, making data-informed decisions to deliver outstanding supporter experiences.
Leading the team, and matrix managing other pipelines of work, you will be supported by the Head of Supporter Acquisition to deliver multiple projects concurrently. This role is crucial within the team, allowing the team to provide £20m of unrestricted income across Supporter Acquisition, Supporter Retention & Development, and Direct Dialogue.
About you
You will be an experienced Fundraiser, or have worked in a direct marketing environment, and be audience led and supporter centric.
You will also have:
- An understanding of how to develop engaging supporter journeys from point of recruitment
- Strong people skills, with the ability to work collaboratively and with flexibility
- Effective project and campaign management skills, with experience of managing multiple projects or campaigns at once
- Excellent influencing and negotiation skills, with the ability to build positive working relationships
- Effective management and leadership skills
How to apply
Please click ‘Apply for Job’ below. You are required to submit a CV and responses to the following points of the ‘About you’ section of the job description listed below, please keep this to a maximum of three pages:
- You have experience working in a fundraising and/or direct marketing environment with a solid grasp of direct response, particularly in developing supporter journeys, onboarding and engagement
- You are audience led and supporter centric – dedicated to providing the best experience to Shelter supporters
- You have effective project and campaign management skills, able to manage multiple projects at once
- You have strong people skills, are highly collaborative, flexible, diplomatic and assertive with good influencing and negotiation skills and great at building positive working relationships quickly.
- You’re able to digest complex data and extract key insights to inform strategies and campaigns
Please provide specific examples following the STAR format and ensure you demonstrate how you address the behaviours below throughout your responses:
- We prioritise diversity and have an inclusive and open mindset
- We create change and align behind our strategy’
Any applications submitted without a supporting statement will not be considered.
Apply to be part of our team and be the change you want to see in society.
Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. We are committed to offering fully flexible working to help all employees maintain work-life balance. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
The client requests no contact from agencies or media sales.
Retrofit Manager
Are you looking for an exciting opportunity to work for an organisation that makes a difference? An organisation that nurtures its staff, encourages development and rewards staff for their hard work.
If the answer is yes, then this is the place for you!
Position: Retrofit Manager
Location: Oxford/hybrid
Hours: 37 hours per week
Salary: £37,774 - £40,679 per annum
Contract: Permanent
Closing Date: 9:00am on Wednesday 10 April 2024
Interview Date: Wednesday 17 April 2024
The Role
You will act as in-house Retrofit Manager supporting the Head of Retrofit to implement agreed plans for delivery of the Retrofit programme as part of the Diocese’s commitment to our Net Zero strategy by 2035 for our vicarage property portfolio of circa 450 houses.
About You
You do not need to be a practising Christian or have a faith to work with us - around 50% of staff are not practising Christians but are comfortable with the Christian ethos that underpins out work. However, all staff do have a desire to make a difference.
To succeed you will be educated to degree level, have a robust understanding of the statutory requirements in relation to property management along with the ability to negotiate with various stake holders including contractors and consultants. Along with a good knowledge of Energy Performance Certificates, building knowledge and retrofit measures.
You will be well organised and proficient with Microsoft. This role will require you to travel across the Diocese, so a full clean UK driving licence is essential
If you're ready to bring your skills and enthusiasm to a vibrant team, we'd love to hear from you.
Benefits and rewards:
- 25 days holiday per annum, rising each year by one day to a maximum of 30 days
- In addition to the statutory UK public holidays, the Diocese offers three privilege days
- Hybrid working
- Free parking and subsidised on-site café
- Generous employer pension contribution of 12.5% which includes death in service benefit (5% Employee Contribution)
- Electric car and cycle-to-work salary sacrifice schemes
- Access to wellbeing support via Employee Assistance Programme
- Enhanced family-friendly policies and a generous sick pay provision
- Access to low-interest financial services from Churches Mutual Credit Union including loans
- An attractive modern working environment
The Organisation
The Diocese is the administrative area of the Church, broadly speaking, covers the three counties of Berkshire, Buckinghamshire, and Oxfordshire. There are 815 churches in the Diocese – more than any other diocese in the Church of England. So, in many ways the best description is that it is the family of the 55,000 or so regular worshippers in these churches.
We want our commitment to equality, diversity, and inclusion for all to be reflected in the composition of our staff. We are particularly keen to receive applications from candidates from communities currently underrepresented in the diocese.
You may also have experience in areas such as Retrofit, Property, Retrofit Manager, Property Manager, Retrofit Project Manager, Property Project Manager, Project Manager Retrofit, Property Manager Retrofit, Senior Retrofit Manager, Senior Retrofit Project Manager.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.