Human Resources Jobs
Position type:Fixed Term for 18 months. Full time. Flexible working will be considered.
Responsible to: Head of HR
Direct reports: None
Location: ShelterBox HQ, Truro
Please note - This role is to be based in Truro and will require presence in the office at least twice a week.
Role purpose:
The role of the People Assistant will be to provide administrative support to the People Team. You will contribute to the efficient running of the department and assist in the delivery of a supportive, employee-oriented organisational culture that emphasises quality, continuous improvement, and high performance.
This is a busy generalist HR role and will give you a broad experience to many different elements of HR practice including recruitment, onboarding and induction, metrics and analytics, EDI, safeguarding, and wellbeing, within the humanitarian sector.
Who are we looking for?
We are seeking a motivated and enthusiastic individual who is looking to start or develop their HR career. You will be a people person, committed to delivering excellent customer service who is able to work and communicate well with different individuals and teams, both internal and external to ShelterBox.
As the first point of contact for the HR Team the ability to manage different tasks and priorities simultaneously and have excellent attention to detail will be key.
This role will help generate and collate monthly and quarterly people metrics so excellent IT skills (particularly Microsoft Office and database reporting) are essential. As a member of the HR Team, you will be handling a wide range of data, including sensitive and personal information, as such you will work with discretion and adhere to confidentiality.
Achievement of, or study toward, your CIPD Level 3 is preferable but is not essential. Knowledge of basic employment law and HR practices would be advantageous for the role.
Main role and responsibilities
This role will primarily provide administrative support for the day-to-day running of the HR Team as well as supporting ongoing strategic work projects of the People Team. This role will also help support the diary management for the Director of People.
Duties will include but not be limited to:
- Administration of all recruitment campaigns including advertising, arranging interviews and candidate management.
- Administer all HR-related documentation in a timely manner. Documents will relate to starters, leavers, Maternity/Paternity, probation completions, etc.
- Generate and report on monthly and quarterly people metrics.
- Management of the HR inbox and timely response to queries.
- Assist with HR project and strategy work
- Information management of the HRIS ensuring electronic records are accurately maintained and updated in accordance with GDPR legislation including personal details, absence management and employment records.
- Monthly employee file auditing, ensuring records are accurately maintained including return to work, probation, and appraisal completions.
- Support internal communications including organisational updates, wellbeing, and staff newsletters.
- Diary management support for the Director of People
- Note-taking and meeting preparation
- Support office events and initiatives in person and online
- Assist with background checks – including references and DBS checks.
- Administration of H&S requirements (including DSE Assessments).
Other responsibilities
- Any other duties as required which are deemed appropriate to the level and grade of the post.
The client requests no contact from agencies or media sales.
People & Culture Generalist
The People & Culture Generalist – Internews Europe will be responsible for overseeing the day-to-day administrative tasks of the People & Culture (P&C) department. The role will support the People & Culture Manager – Internews Europe in ensuring efficient and best practice processes and procedures within the organisation.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following, with other duties upon request:
The P&C Generalist - Internews Europe holds primary responsibility for supporting all aspects of the employee lifecycle, including recruitment and selection, onboarding, inductions, staff progression and compliance.
· Partnering with other members of the global People & Culture team to support hiring and recruitment processes.
· Overseeing onboarding processes for UK staff members.
· Acts as the initial point of contact for all IEU staff inquiries with regards to People & Culture policies, procedures, staff benefit, leave balances, and general enquiries.
· Working with other members of the PC team, supports annual processes, such as the appraisal and goal setting processes, insurance renewals, ethics program, etc.
· Managing the shared IEU-HR inbox and resolving / following up on staff inquiries and needs.
· Providing staff and manager coaching on employee relations issues as requested.
· Working together with global P&C staff, managing the information that is published to the internal website (intranet) for IEU, making updates and organizational changes as needed.
· Responsible for start-to-end new starter probationary review process, including scheduling meeting, distributing relevant documentation and collecting completed forms and feedback.
· Supporting development and periodic review of P&C policies where required.
· Responsible for timely compliance check and review including clearances, Right to Work, visas, and GDPR.
· Working with P&C manager to ensure timely update of the payroll spreadsheet, including new joiners, leavers, and all variable changes and ensures all associated processes have been carried out in line with the supplier agreement and in good time.
· Managing all employee leave processes, including annual leave, sickness absence, maternity, paternity, adoption, compassionate leave, etc.
· Leading and coordinating P&C responses on behalf of IEU to third party audit requests from donors.
· Supporting process and workflow development and data management within the Human Resources’ Information System as needed.
· Supports employee resource groups and material development, and leads staff working groups and task forces in support of Internews' Belonging, Dignity, and Justice work.
· Communicating all changes related to employee lifecycle to external payroll provider and finance staff as needed.
· Acts as primary liaison with payroll and finance team on any matters related to staff pay and payroll-related changes.
· Supporting, developing, and conducting staff trainings on People & Culture topics, policies, and processes
· Working closely with other members of the global People & Culture team to ensure the completion of standardized, efficient, streamlined People & Culture processes that supports a cohesive staff experience.
· Recommending new approaches, processes and procedures to effect continual improvements in efficiency of the PC department and services performed.
· Staying abreast of all UK legal and compliance issues.
· Other P&C generalist duties as assigned
· In all duties, uphold Internews’ Core Values and demonstrate commitment to fostering a culture of Belonging, Dignity, and Justice.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions:
· Degree, preferably in Human Resources or a closely related field
· In possession of or working towards a CIPD Level 3 or higher
· Experience with Human Resources information systems
· Excellent communication and interpersonal skills, including written and verbal.
· Proven knowledge of UK employment law and best practice.
· Proven ability to handle confidential / sensitive information.
· Proven ability to successfully communicate and mediate with both management and staff.
· Ability to champion diversity, equity, and inclusion.
· Proven ability to successfully operate in multi-cultural environments.
Preferred:
· Fluency in a second language other than English, such as French or Arabic
· Experience of working in an International organization or NGO
Vacancy Timeline:
Deadline for applications: 03 April 2024. The applications will be reviewed as and when received.
Stat date: April 2024
PHYSICAL DEMANDS and WORK ENVIRONMENT:
The physical demands and work environment described here are representative of those that must be met or may be encountered by an employee performing the essential functions of this job. Reasonable adjustments may be made to enable individuals with disabilities to perform the essential functions.
Expected office hours are generally Monday through Friday from 09:00am to 5:30pm.
This position will be in London, United Kingdom and therefore a successful applicant must be able to demonstrate their right to work in the UK
The above noted job description is not intended to describe, in detail, the multitude of tasks that may be assigned but rather to give the associate a general sense of the responsibilities and expectations of their position. As the nature of business demands change so, too, may the essential functions of this position.