International Development Jobs
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Job purpose: This is a generalist post that ensures positive and effective volunteer engagement, ensuring that volunteers contribute effectively to the organisation’s mission. The postholder supports and coordinates operational activities to ensure the organisation delivers its core functions.
Hours: 37.5 hours per week (will consider flexible working / 4 days per week)
Location: Remote with hybrid working style and expectation to attend regular in person team meetings, attendance at training weekends and events.
Salary: £33,056 FTE
Contract: This is a full time permanent position
Reports to: Head of Training
Matrix relationships: Volunteers, Standby team, Head of Geospatial Services, Head of Emergencies, Head of MEAL, Head of Communications, Innovation and Technical Team, Business Support Coordinator.
The Opportunity
MapAction has developed an exciting new strategy to make humanitarian response and disaster preparedness more effective. We need a dynamic, proactive individual for the role of Team Coordinator to support our volunteers who play a central role in MapAction’s work.
The postholder will work alongside our volunteer and staff team to ensure the effective support, coordination and engagement of volunteers as well as supporting training events and activities across the four pillars of MapAction’s work: emergency response, disaster preparedness, anticipatory action and training. This is a vital role, which underpins the resilience and effectiveness of our operational capability. It requires attention to detail, outstanding communication skills, a collaborative working approach and an ability to manage multiple work streams concurrently. The role also is a perfect opportunity for someone who would like to enter the humanitarian sector but does not have any experience in it yet.
About you
You are a skilled and highly motivated individual with a background either as a volunteer or in volunteer coordination or community engagement. You are a people’s person who feels comfortable working in a central, liaison role with a focus on communications. . You share our ‘can-do’ attitude, rooted in our volunteer values. You relish a challenge and like us, feel excited about the future and what we can achieve together. You want to work in a diverse organisation that impacts critical decision making in international crisis situations, is concerned about minimising its environmental impact, and cares about everyone in the team. You have a keen interest in humanitarianism and how it will change in the future. You are excited to support the work of volunteers focussed on reducing disaster risks and responding to emergencies. Be assured, you will be supported in your role as you grow.
Why MapAction?
MapAction is a leading humanitarian mapping charity delivering information services and products to enhance decision making in disasters and conflicts. In collaboration with our partners, this mapped information helps responders understand vulnerabilities and target their response effectively, contributing to saving lives and minimising suffering. We work through a team of skilled volunteer technical professionals and a small paid staff team.
We have built a strong reputation in the humanitarian sector and are a technical partner of the United Nations, Non-Government Organisations, the Red Cross, Red Crescent Movement, regional entities and national authorities. MapAction has response and standby agreements with OCHA, UNDAC, and WHO and a long term agreement that includes emergency response with partner CartONG for Unicef.
At MapAction, training and team building are at the heart of our organisational culture. We have frequent meet-ups where staff and volunteers get together for training opportunities and skill-sharing as a peer network, in areas such as: mission management, emergency preparedness, technical development and working with partners.
The humanitarian sector is evolving, and technical expertise such as geospatial services (mapping, data processing and visualisation) is becoming increasingly sought after in order to ensure continuous improvement in humanitarian response. MapAction and our partners are uniquely positioned to provide this technical expertise, to ensure the most effective coordination of humanitarian efforts.
Main Responsibilities
This role is pivotal to MapAction being operationally ready. The postholder is responsible for coordinating the recruitment, onboarding, and ongoing engagement of highly skilled, specialist volunteers (MapAction currently has approx 100 in the UK, but plans to grow this and have a more globally diverse pool of volunteers). The role is established to ensure that volunteers feel valued, have access to relevant training that enables them to contribute in a meaningful way to the organisation.
Key Responsibilities
Volunteer and Operational support
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Serve as the primary point of contact for staff seeking volunteer support. Plan, forecast and maintain records of volunteer engagement and workload.
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Serve as the primary point of contact for volunteers seeking support and information.
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Coordinate the development and implementation of recruitment strategies to attract and retain a diverse pool of volunteers, including outside of the UK.
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Establish and maintain open lines of communication with volunteers keeping them informed about organisational activities, addressing their questions, concerns, and feedback.
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Undertake training needs assessments, programme design and annual training planning (in partnership with Head of Training), training session coordination and facilitation e.g. timekeeping, icebreakers, team building exercises
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Gather feedback from volunteers to assess their experiences and identify areas for improvement.
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Maintain accurate records of volunteer information, including contact details, hours worked, and specific contributions.
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In coordination with the Monitoring and Evaluation team, develop metrics and generate reports to evaluate the impact and effectiveness of the volunteer program.
Key Competencies
Essential
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Communication Skills (Oral and Written English): Excellent verbal and written communication skills to articulate the organisation's mission, values, and volunteer opportunities. Ability to communicate clearly and effectively with diverse groups of volunteers and staff.
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Interpersonal Skills: Strong interpersonal skills to build positive relationships with volunteers, addressing their concerns, and fostering a sense of community and belonging.
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Organisational Skills: Effective organisational and multitasking abilities to manage volunteer schedules, events, and various tasks simultaneously.
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Recruitment and Outreach: Skills in recruiting and attracting volunteers through various channels, including social media, community events, and partnerships.
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Empathy and Cultural Sensitivity: Demonstrated empathy and cultural sensitivity to understand and respect the diverse backgrounds and experiences of volunteers.
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Experience in creating and using spreadsheets
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Ability to deal with ambiguity and use judgement in challenging circumstances
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Self-starter with experience of working to deadlines and demonstrable ability to use initiative, work independently, and prioritise a diverse workload effectively under pressure
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Positive team player and experience of collaborative working with ability to initiate, develop and sustain positive and productive working relationships with a wide range of people
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Good attention to detail, record keeping, analytical and reporting skills
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Strong commitment to MapAction’s mission and values
Desirable
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Training or community facilitation skills
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Experience of working with Salesforce software or willingness to learn
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Good IT skills and experience of Microsoft Office/Google applications, Confluence, Jira, Cloud Sharing
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Language skills: speakers of French, Portuguese, Arabic, Spanish and other regional languages are particularly welcome
Additional Information
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This position is hybrid with regular visits to the office, the postholder will be required to travel to support training weekends.
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Required to attend weekend team trainings (time off in lieu is provided)
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30 days holiday plus bank holidays (pro rata) with a workplace pension and also paid training opportunities to help further your career
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Must have the right to live and work in the UK; MapAction is unable to consider candidates who do not already hold appropriate permissions
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Note: this is an operational role in a small, highly specialised charity and an appreciation of, and affinity with the humanitarian purpose of the charity is essential, as well as a willingness to take up additional tasks outside of the normal role when needed
Equal Opportunities Policy
MapAction is an Equal Opportunities employer. All employees have a personal responsibility to promote and support measures designed to create a working environment which is free from harassment or discrimination on the grounds of gender, marital status, family status, age, race, religion, disability, sexual orientation, membership of the Travelers community or HIV&AIDS status.
How to apply
Please apply via our website with a CV and a covering letter to be considered for this role. The closing date for applications i 2 April 2024. This is a rolling recruitment and we will review applications frequently and proceed to interview to secure someone at an early stage so we urge you to apply early so as not to miss out. For further discussion regarding the content of this role.
MapAction is a charity existing to provide mapping, geospatial and information management services to humanitarian emergencies. A leader in its...
Read moreThe client requests no contact from agencies or media sales.
Position type:Fixed Term for 18 months. Full time. Flexible working will be considered.
Responsible to: Head of HR
Direct reports: None
Location: ShelterBox HQ, Truro
Please note - This role is to be based in Truro and will require presence in the office at least twice a week.
Role purpose:
The role of the People Assistant will be to provide administrative support to the People Team. You will contribute to the efficient running of the department and assist in the delivery of a supportive, employee-oriented organisational culture that emphasises quality, continuous improvement, and high performance.
This is a busy generalist HR role and will give you a broad experience to many different elements of HR practice including recruitment, onboarding and induction, metrics and analytics, EDI, safeguarding, and wellbeing, within the humanitarian sector.
Who are we looking for?
We are seeking a motivated and enthusiastic individual who is looking to start or develop their HR career. You will be a people person, committed to delivering excellent customer service who is able to work and communicate well with different individuals and teams, both internal and external to ShelterBox.
As the first point of contact for the HR Team the ability to manage different tasks and priorities simultaneously and have excellent attention to detail will be key.
This role will help generate and collate monthly and quarterly people metrics so excellent IT skills (particularly Microsoft Office and database reporting) are essential. As a member of the HR Team, you will be handling a wide range of data, including sensitive and personal information, as such you will work with discretion and adhere to confidentiality.
Achievement of, or study toward, your CIPD Level 3 is preferable but is not essential. Knowledge of basic employment law and HR practices would be advantageous for the role.
Main role and responsibilities
This role will primarily provide administrative support for the day-to-day running of the HR Team as well as supporting ongoing strategic work projects of the People Team. This role will also help support the diary management for the Director of People.
Duties will include but not be limited to:
- Administration of all recruitment campaigns including advertising, arranging interviews and candidate management.
- Administer all HR-related documentation in a timely manner. Documents will relate to starters, leavers, Maternity/Paternity, probation completions, etc.
- Generate and report on monthly and quarterly people metrics.
- Management of the HR inbox and timely response to queries.
- Assist with HR project and strategy work
- Information management of the HRIS ensuring electronic records are accurately maintained and updated in accordance with GDPR legislation including personal details, absence management and employment records.
- Monthly employee file auditing, ensuring records are accurately maintained including return to work, probation, and appraisal completions.
- Support internal communications including organisational updates, wellbeing, and staff newsletters.
- Diary management support for the Director of People
- Note-taking and meeting preparation
- Support office events and initiatives in person and online
- Assist with background checks – including references and DBS checks.
- Administration of H&S requirements (including DSE Assessments).
Other responsibilities
- Any other duties as required which are deemed appropriate to the level and grade of the post.
The client requests no contact from agencies or media sales.
In this role, you’ll take charge of our cash appeals programme, inspiring our incredible supporters to connect with the families we work alongside, take action and become lifelong members of our global family. You’ll collaborate closely with the Head of Supporter Engagement to implement our mid-value strategy to amplify the value of some of our most loyal supporters. In addition, you’ll create inspiring communications and engagement opportunities to improve donor retention and ensure supporters stick with us for the long term.
Send a Cow is an award-winning international development charity providing training and ongoing support to smallholder farmers in six African c...
Read moreSightsavers is looking for a Governance & Safeguarding Coordinator - a new role within our expanding team to help us coordinate our governance and safeguarding systems, processes and frameworks
Salary: £24,045 - £28,288
Location: UK-based - with lots of working from home, occasional travel to Haywards Heath, West Sussex when required plus some international travel
Contract: Permanent
Hours: This is a full-time role with some flexibility around hours worked
We are looking for an organised and effective coordinator to provide support to the the Controller of Governance and Assurance and the Global Head of Safeguarding. This will involve managing a portfolio of administrative responsibilities, including supporting key safeguarding stakeholders, Sightsavers global boards, as well as working with UK Board and sub committees, ensuring that they are provided with a comprehensive and efficient support service, enabling them to discharge their roles.
Key duties will include:
- Board administration
- Planning and coordination
- Trustees
- Insurance
- Governance and risk management
- Communications
- Supporting incident management
- Training administration and coordination
- Travel of up to four weeks per year is anticipated - in the UK and abroad (typically to Dubai but possibly also Kenya)
This will be a varied role. Please see the full for further details
This is an ideal opportunity to build on your existing coordination To succeed in this role you will need:
- Experience within an organisation in a relevant field such as governance, safeguarding, compliance, legal, finance or similar
- Experience implementing organisational policies and procedures
- Experience working with a wide range of stakeholders
- A practical understanding of safeguarding and how to create safe environments (this is desirable not essential)
- Excellent written communication
- Excellent administration, including letter, email and report writing and presentation
- Strong verbal communication
- The ability to manage confidential and sensitive information
- An analytical approach with excellent attention to detail
- The ability to follow issues through to completion
- Effective time management
- The ability to work with minimal supervision, prioritise work to meet deadlines by working well with other team members
- An understanding of and commitment to equality of opportunity for disabled people
- Experience with Microsoft Office products
Please read the full for further details
Benefits
Sightsavers offers some fantastic benefits. Our comprehensive benefits package includes generous annual leave allowance, pension, season ticket loan, cycle to work scheme, discounted gym memberships and wellness discounts. If you choose to work in or are visiting our collaborative, modern office space, you will find it an easy 20-minute train journey from Brighton or 45 minutes from London. This is a full time role but we can offer some flexibility around the hours worked. We consider that 10am to 3pm, five days per week will need to be the core hours for this position. Please note that there will be an expectation that you can visit our modern and collaborative offices in Haywards Heath, West Sussex (RH16 3BW) at least once a month for team and other meetings although more frequently would be preferred.
To apply for this exciting opportunity, please complete an application via our recruitment portal. We are particularly interested in learning of your motivations for applying. We anticipate that remote interviews will take place in mid-April and the evaluation process will include a minute-taking task to be completed by shortlisted candidates in advance of the first interview.
As an equal opportunity employer, we actively encourage applications from all sections of the community. Sightsavers is a Disability Confident Leader and qualified people with a disability are particularly encouraged to apply. Sightsavers is an employer that does not tolerate any form of harassment and has zero tolerance for sexual exploitation and abuse. All potential candidates will be subjected to rigorous background checks and controls.
In line with its commitment to safe programming and recruitment, Sightsavers participates in the inter-agency Misconduct Disclosure Scheme (MDS) administered by the Steering Committee for Humanitarian Response. Through collaboration with other MDS members, Sightsavers aims to ensure that there are no sexual exploitation, abuse or harassment issues relating to potential new hires and that we can respond systematically to checks from fellow MDS members. This ensures our work is accountable, delivered to a high standard and supports safeguarding across the development and humanitarian fields.
Sightsavers is an international organisation that changes lives for the long term. We work in more than 30 countries to eliminate avoid...
Read moreAbout the role
Are you looking to develop your fundraising skills in the international development sector? Are you proactive, highly organised, a good communicator and a friendly team player?
If you are seeking a dynamic and engaging role which offers a wide range of fundraising experience, then this could be the job for you. This position would suit someone with administrative experience and a passion for fundraising. All we ask is that you are willing to learn and willing jump into the role and organisational culture feet first!
The Senior Programme Funding Officer role sits within the External Engagement Department and will be responsible for the majority of the team administration. The role will be working closely with the Senior Fundraising Manger and Head of Programme Fundraising to identify and approach new donors, coordinate cross team proposals and support on the development of trips and events. A critical part of the role is also managing the Foundation’s CRM (Raisers’ Edge) system across the organisation.
You will be line managed and supported day-to-day by the Senior Fundraising Manager, who will work with you to upskill and develop you in the charity sector. This is a pivotal role in supporting the smooth running of the team. It can offer you the opportunity to develop your fundraising skills and gain experience in international development, as well as the opportunity to meet a diverse range of interesting stakeholders.
What can the Foundation offer you
- You will be part of an organisation that values you. As a smaller organisation, we value everyone’s individual perspective and voice and seek all staffs input into strategy, annual plans, and organisational values.
- A positive and collaborative culture – we are proud of our leadership and management style that encourages teamwork, open and honest communication, while maintaining a friendly and relaxed atmosphere where everyone can thrive.
- One-on-one regular meetings with your line manager or director to focus on career and professional development while also taking an interest in your personal wellbeing. We have a dedicated staff training budget and we are dedicated to spending it!
Guidance and how to apply
To apply, please download the job description and send us the following:
- Covering letter addressing relevant experience for the role (one A4 page max).
- We will not accept or consider applications submitted without a cover letter.
- When writing your cover letter, please refer to the job description, focussing on the essential and desirable criteria.
- Current CV (two A4 pages max).
All applicants should have the legal right to work in the UK prior to applying.
Please send your application in by 9am GMT on 8th April 2024.
Interviews will be held the following week.
The Foundation is an Equal Opportunity Employer and actively encourages candidates of all backgrounds to apply for this position. Please let us know if you have any access requirements that you would like us to be aware of during this process.
For information purposes, we request that you complete the Equality Diversity and Inclusion (EDI) monitoring form when you submit your application. This is not mandatory but supports the Foundation with its EDI goals and objectives. All information is private, and we abide by stringent GDPR and data processing management systems. The link is available via our website.
Due to the large number of applications we receive, please note that you will only be contacted should we wish to invite you to interview.
Thank you for your interest in the Cherie Blair Foundation for Women. We look forward to receiving your application.
Powerful things happen when women realise their economic ambitions. Families prosper. Communities thrive. Economies grow.
That’...
Read moreThe client requests no contact from agencies or media sales.
Position type:Job Share, part-time permanent (0.6 FTE – 3 consecutive days per week, Wednesday, Thursday and Friday)
Responsible to: Head of Communications & PR
Direct reports:Website Manager, Social Media Officer, Email Marketing Officer
Location:Truro, Cornwall (hybrid – mixture of office and home working) or remote working (UK only) is considered (with regular travel to Truro at least 4x per year).
Role purpose:
This role manages the UK digital team, driving our digital presence and leveraging new digital opportunities. The role is focused on optimizing the ShelterBox UK digital channels, including website, digital advertising, social media and email marketing, to reach new audiences, grow audience engagement and advocacy, and increase digital income. Whilst this role is focused on UK channels, the role also supports international teams with best practice advice, integrated website management and the provision of digital campaign assets and other collateral.
In a highly competitive environment where potential supporters are bombarded with messages, we need to provide a sector leading digital experience for all our audiences. This person will be responsible for driving a high-quality and consistent online experience that responds to the values, needs and behaviours of warm and new supporters. As part of the Communications & PR team, this individual will work collaboratively with communications and fundraising colleagues to deliver digital activity and supporter journeys that support fundraising campaigns and appeals, as well as driving awareness and educating audiences on the issues faced by people after disaster.
This is a parttime permanent contract job share with current post holder – to work 3 concurrent days per week with one crossover day with job share partner. Roles and responsibilities including line management will be spilt with job share partner.
Who are we looking for?
ShelterBox is looking for a personable and self-motivated individual who has demonstrable experience of managing a high-performing digital team, integrated digital activity and digital agencies. You are passionate about creating and growing high-quality online experiences.
You will have experience of developing and delivering digital strategy and working closely with colleagues in your team and department to deliver against wider organisational objectives.
You will have a proven track record of taking a data and evidence-based approach, testing, gathering insights and driving incremental improvements that can help to improve user experience and increase overall conversion rates.
The successful candidate will join a friendly and vibrant team in our mission to make ShelterBox a household name. This role is full of variety, working with other teams within the organisation to deliver a range of strategic projects that drive brand awareness and help to increase online giving.
Digital Marketing and Strategy
- Drive our digital presence, with ongoing development and delivery of the digital strategy and annual digital plans.
- Plan and lead all digital marketing, including PPC, email marketing, social media and display advertising campaigns.
- Oversee the usability, design, content and conversion of the website, including the current redesign.
- Lead the creation and deployment of an SEO strategy.
- Build compelling digital content and journeys that increase engagement with target audiences.
- Oversee the social media strategy, including organic and paid, and developing fresh approaches as algorithms change.
- Oversee the development of an email marketing strategy, building our email list and increasing responses to email asks.
- Develop a paid media strategy that seeks to maintain high ROAS from paid media and increase engagement.
- Provide analysis and monitoring of digital activity, using data and analytics to inform future campaigns and content strategy.
- Build reach and engagement across all digital channels during major disasters and
- digital comms campaigns.
- Responsible for the digital marketing budget across all channels, ensuring spend is allocated efficiently, and is monitored and delivering value.
- Review new technologies and platforms, keep the charity informed of developments in digital marketing, and encourage the digital team to seek out and identify new trends.
Sharing knowledge and best practice
- Provide support for digital leads in our international teams, offering best practice advice, and the provision of digital campaign assets and other collateral.
- Liaise with key stakeholders in wider comms and fundraising teams to build positive, collaborative relationships
- Educate and encourage other staff members on the use of digital best practice and promote its use within the charity
- Manage relationships with third party digital agencies and suppliers
- Play an active role in any working groups where digital guidance is required.
Team management
- Line manage the Website Manager, Email Marketing Manager and Social Media Officer to deliver quality digital campaigns and channels.
- Develop team members through regular reviews, setting objectives and identifying training where needed.
- Motivate team members to deliver excellence in everything they do.
Other duties
Deliver digital fundraising campaigns to support the Individual Giving, Community and Partnerships & Philanthropy teams.
Assisting with wider digital marketing and communications delivery where required, to support the charity’s strategic objectives.
Any other duties as deemed necessary to support the Comms & PR team.
The client requests no contact from agencies or media sales.
Title: Monitoring Evaluation and Learning Officer, Inclusive Education(IE)Location: Dhaka, Bangladesh (travel to project locations Narsingdi and Sirajganj
Contract: 24 months Fixed Term ContractSalary: Local Terms and Conditions Apply
Sightsavers Bangladesh are actively looking for an experienced Monitoring Evaluation and Learning Officer Inclusive Education to join their team on a two year project. The role is aligned to the Inclusive Education project working closely with the consortium reporting to the Consortium Project and MEL Manager.
The ideal candidate will have previous experience as a MEL Officer level within inclusive education. They will have excellent knowledge working closely with consortiums to achieve MEL requirements for the programme whilst adhering to the programme’s MEL strategy and Learning toolkit. Strong data analysis, timely reporting and use of monitoring data in decision making is key to this role. The post-holder will also be required to conduct field trips for up to 10 days each month. Overall the roles supports progress monitoring, outcome monitoring and impact and learning and evidence generation. If this sounds like your next career step then we are very keen to hear from you.
Responsibilities
Supporting any revisions to the result framework: Assisting in the measurement of the result framework through outcome and output monitoring, assisting in the development and roll out of tools to measure the result of outcome indicators.
Supporting the development of an integrated MEL Management Information System: Supporting the revision of an existing M&E framework, tools, plan and guidelines to support the Inclusive Education Project; assisting with effective functioning of the MIS, ensuring it is well received and user friendly across the consortium level; facilitating capacity building amongst PNGO MEL Officers to enhance their ability to manage the MEL system, collect quality data, analyse the data and report.
Learning and impact reporting: Assist the team to develop products to share learning seasonally, assist in conducting theory of change (TOC) reviews, organise mid-term learning events twice a year.
Coordinate study with consultant: Engage with qualitative research, liaising with a consultant, coordinating with other organisations/consortia for studies/research, coordinate endline studies and finalize report.
Reporting and coordination of MEL data: Coordinate MEL meetings across different locations and partners, analyse data from MIS to report quarterly.
Design and roll out tools: Contributing to the design and rollout of tools based on the feedback from consortium partners.
Please read the Job Description for a full description.
Skills and Experience
- Master’s degree in Education/Statistics/Anthropology/Development studies/Social Science/Disaster Management or related degree from a recognized university.
- Proven background within capacity building of monitoring and evaluation gained within the national and/or international development sector.
- Clear understanding of environmental international development organization
- Strong knowledge and experience producing analytical reports or communication materials for a wide range of audiences.
- Ability to facilitate group training sessions and build capacity for consortium partners with MEL tools.
- A proven successful track record working across different consortiums at country level.
- Experience in designing and implementing programme monitoring frameworks.
- Strong written and spoken English
- Available to travel to project areas
Desirable:
- Experience of working within a geographically disbursed team.
- Excellent IT skills
The deadline to apply for the opportunity is 25 March 2024 23.59pm GMT UK.
Next Steps
To apply for this exciting new opportunity please simply click on the link provided. Please apply in English.
We are particularly interested in learning of your motivations for applying.
The interview process will be in two stages. A short presentation followed by a virtual interview lasting up to one hour. If successful at this stage you will be invited to a second and final interview, lasting up to one hour.
As an equal opportunity employer, we actively encourage applications from all sections of the community. Sightsavers is a Disability Confident Leader and qualified people living with a disability are particularly encouraged to apply.
Sightsavers is an employer that does not tolerate any form of harassment and has zero tolerance for sexual exploitation and abuse. All potential candidates will be subjected to rigorous background checks and controls.
Sightsavers is an international organisation that changes lives for the long term. We work in more than 30 countries to eliminate avoid...
Read moreThe client requests no contact from agencies or media sales.
Come and join our growing and ambitious team. It is an exciting time to be part of Team Toybox as we continue to build our organisation and deliver our ambitious vision of a ‘just and fair world with no street children.’
Our strategy, quite simply, is to make the world a better place for street children. Despite the many challenges of Covid-19 and the current cost-of-living crisis, we are on track to grow this financial year, enabling us to continue to deliver this vital work.
As the Finance Officer, you will provide an outstanding support service to the whole organisation. Daily tasks will see you processing transactions, maintaining and improving systems as well as providing information for management reporting. You will be required to support the preparation of budgets (particularly in International Programmes) and monitoring and evaluating the financial reports of our overseas partners.
We are looking for a candidate who is flexible in how they work, who is skilled at proactively engaging and developing collaborative working relationships across all teams within the organisation.
The value you can add:
You will embrace innovation; constantly striving to improve current systems and adopt new approaches to ensure that the department fully supports the vision of the charity
Additional information
At Toybox we strive to hire the best. If you are driven to change the world for street children, you will fit right in. We are courageous in what we do, always looking to innovate and improve. We learn from our mistakes and celebrate our wins. Everyone is welcome - as an inclusive workplace, our employees are comfortable bringing their whole selves to work. Toybox values diversity and therefore we encourage and welcome applications from suitably skilled candidates from all backgrounds.
We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please let us know and we will contact you to discuss how we can help.
We will only use the information you provide to process your application. For more information about how we use your information, see our Privacy Policy. In submitting an application for this role, we will deem that you have read and understood this Policy.
Toybox is committed to safeguarding and promoting the welfare of children and young people, and expects all staff, trustees and volunteers to share this commitment.
To apply for this role you must have the right to work in the UK.
When applying for this role, please ensure you submit a full CV, and a covering note of not more than two pages, summarising why you want to work for Toybox, and your proven ability related to the attached job description.
We are distraught that we live in a world which allows children to sleep on pavements, work in appalling conditions, be subjected to violent ab...
Read moreThe client requests no contact from agencies or media sales.
MannionDaniels wishes to strengthen its Fiduciary Risk Team with the recruitment of a Francophone Fiduciary Risk Officer (FRO) to work between two of our funds:
· Gavi CSO Fund
· AmplifyChange Fund
The Fiduciary Risk Team works on the financial management of the funds and the grants. The team is responsible for ensuring that funds under our management reach beneficiaries and are used for their intended purpose. In doing this, the team carries out due diligence assessments on all prospective grantees, analyses the financial reporting and forecasts of grant holders, and works to prevent and investigate fraud across the portfolio.
This is a very rewarding role where the successful candidate will work closely with both the grant management team in MannionDaniels as well as the grant holders themselves. The role will provide support to a Fiduciary Risk Manager and will be responsible for leading on the financial management of a portfolio of grants. The position includes the opportunity for travel to visit grant holders and beneficiaries.
We are looking to strengthen the management of our francophone portfolio, and as such French language skills are an essential requirement.
Supporter Care Advisor
Contract: Permanent, Full-time, 35 hours per week
Salary: £25,393 - £26,663 with excellent benefits
Location: London, United Kingdom,
Hybrid Working: A minimum of 40% of working time is spent face to face, either in the London office or as a result of external engagement or travel for WaterAid. WaterAid is located at Canary Wharf, London and this will be your location and contract base for candidates based in the United Kingdom.
About WaterAid:
Want to use your skills in supporter care to play a vital role in making clean water, decent toilets and good hygiene normal for everyone everywhere?
We need passionate, creative and dedicated people. In return, you will be encouraged and empowered to be yourself at your very best. Together, we will make a bigger difference.
Join WaterAid as Supporter Care Advisor to change normal for millions of people so they can unlock their potential, break free from poverty and change their lives for good.
About the Team:
The Supporter Care Team sits within the Supporter Operations and Experience Team in the Mass Engagement Department. Through building rapport and loyalty with current and potential supporters, the Supporter Care Team aims to help WaterAid achieve our ambitious fundraising and engagement targets and contribute to our overall global strategy. We deliver exceptional supporter experience and champion this across the organisation.
About the Role:
The purpose of this role is to deliver an exceptional experience to current and potential supporters through engagement of the highest quality; helping with all enquiries, reassuring concerns and complaints, and ensuring supporters feel valued and a key part of our work. This will be through direct communication via a variety of channels including inbound and outbound calls, post, email and social media. This role will build loyal, committed supporters who are happy to share our work with friends, family and community.
In this role, you will be the first point of contact to engage, inspire and motivate people to be part of our vital work for the long term.
You'll also:
- Help with donations and enquiries, and resolve complaints
- Make outbound calls to thank those supporting our work, and to support their fundraising
- Send personalised thank you letters
- Update supporter details in line with compliance requirements
About You:
- Proven experience of excellent customer/supporter service skills
- Strong written and verbal communication skills
- Excellent telephone manner with the ability to build rapport on the phone and to engage with supporters
- Good working knowledge of MS office, especially Word, Excel and Outlook
- Excellent organisational skills and the ability to prioritise own workload effectively in order to maintain high service level standards and efficiency.
- Self-motivated with the ability to take initiative
- Attention to detail with the ability to quality check own work
- Proactive problem-solving abilities
- Ability to deal confidently and effectively with people from different backgrounds using most appropriate types of medium
- A positive and proactive approach with a 'can-do' attitude, great team player
- Ability to take ownership and responsibility for own areas of work within the team
Closing date: Applications will close at 23:59 on 24th March 2024. Availability for interview is required week commencing 2nd April 2024 - interviews will be online via Teams.
How to Apply: To see the full job pack, please click 'Apply'. Please apply by submitting your CV and a cover letter in one document in either Word Document or PDF format.
Pre-employment screening: To apply for this post, you must be able to demonstrate your eligibility to work in the UK. All our vacancies require a basic Disclosure and Barring Service (DBS) check to comply with our Safer Recruitment policy.
Our Benefits:
- 36 days' holiday (including 8 Bank Holidays)
- Option to buy an extra 5 days annual leave
- We offer a generous pension plan with employer contribution of up to 10%
- Wide range of flexible and agile-working arrangement
- Season Ticket Loan
- Free annual eye tests
- Pay as You Give charitable giving scheme
- Enhanced Maternity and Adoption/Surrogacy pay, Shared Parental Leave and Paternity Leave
- Sabbaticals
- Volunteer Day
Our Commitment
Our People Promise:
We will work with passion and focus to ensure safe and sustainable water, toilets and hygiene are available to everyone, everywhere. WaterAid is a place of purpose - where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to put the wellbeing of our people first, to be a place where people feel safe and able to contribute their voice and truly live our values.
Equal opportunities:
We are an equal opportunity, disability-confident employer and are dedicated to achieving the highest standards of diversity, equity and inclusion. We welcome applications from people of all backgrounds, beliefs, customs, traditions and ways of life. This includes, but is not limited to, race, gender, disability, age, sexual orientation, religion, national or social origin, health status, and economic or social situation.
Safeguarding:
We are also committed to protecting everyone we come into contact with. We have a zero-tolerance approach to abuse of power, privilege or trust across our global work, and any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously.
WaterAid is on a mission to change normal for millions of people within a generation – by getting clean water, decent toilets and good hy...
Read moreActively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Please visit out website for current openings
Job description: Social Media Manager
Full time contract. Up to £33k
Hybrid with some travel to London or Notts office.
Job purpose:
The Social Media Manager will lead our social media strategy to drive engagement thorough all social channels. From post planning, scheduling and creating content to reporting and optimising our content across both organic social media as well as paid social.
If the outline above excites you and you want to join us to make the difference - APPLY TODAY!!
Please see Full Details of the Role attached.
In 1993, a community in Nottingham, moved by the devastation of the Bosnian war, sprang into action. A small group of volunteers began collecti...
Read moreThe client requests no contact from agencies or media sales.
Full time – working 37.5 hours per week
Salary: From £26,000
Line managed by: Business & Operations Manager
Responsible for line managing: n/a
Location: London, UK (hybrid – at least 2 day a week in office)
About GISF
The Global Interagency Security Forum strengthens NGO safety and security practices worldwide. We have more than 150 member INGOs and offices in London and Washington, DC.
GISF’s member-led structure makes us a trusted platform for collaboration, a driver of innovation in security risk management (SRM), and a repository of best practices. We also work closely with policymakers to enhance their understanding of SRM.
We strengthen NGO security practice worldwide by:
- Maintaining and building from our expertise in humanitarian security risk management
- Offering trusted platforms for coordination and knowledge sharing
- Driving innovation, capturing best practice, and improving SRM capabilities.
- Supporting policy-makers and the humanitarian system to increase their understanding of SRM and maximise access to people in need
For more information, visit: www.gisf.ngo
What We Offer
- 25 days of annual leave increasing annually after 2 years, up to a maximum 30 days (plus bank holidays)
- Office shutdown between Christmas and New Year
- Employer Pension contributions
- A focus on professional development, including access to overseas events, workshops, and training
The Job
The Admin and Projects Officer (APO) will work closely with GISF’s Business & Operations Manager and the Head of Global Membership and NGO Services. The APO will provide efficient administrative support to enable the smooth functioning of the GISF Secretariat. You will be working as a part of a UK/US Administrative Team. Some European travel may be required to support at events.
Job Description
- Maintain GISF publications stock and storage
- Support with project mail outs
- Support with event logistics and organisation
- Maintain and distribute GISF promotional and marketing stock
- Support with membership database updates
- Support with grant opportunity identification
- Office Manual and Employee Handbook Updates
- Coordinate GISF meetings, including booking meeting rooms
- Travel bookings for GISF Team and events
- Support emergency deployment of staff responding to crises
- Support with managing IT provider
- Liaise with London office property manager on behalf of the team
- Maintaining filing system on cloud server
- Support with consultancy contracts and all staff recruitment
- Provide administrative support to GISF’s governance bodies
- Provide general administrative support to the team
Person Specification
Essential Skills/Experience
- Some experience in a similar administrative role
- Able to work on own initiative – a self-starter
- Able to work virtually as part of an already existing team
- IT-literate, with good knowledge of Microsoft Word and Excel and Office 365
- Good communication skills and strong written and spoken English
- An eye for detail and a systematic approach to work
- Ability to handle confidential information
Desirable
- Knowledge of CRM systems (Salesforce)
- Previous experience in the charity sector
GISF is a dynamic member organisation comprising over 150 International Non-Governmental Organisations (INGOs) worldwide. Our vision is clear: ...
Read moreThe client requests no contact from agencies or media sales.
The Great Britain China Centre (GBCC) is recruiting a Project Manager to support the growing portfolio of China Capability initiatives and bilateral dialogues between the UK and China.
GBCC is a non-departmental public body supported by the Foreign, Commonwealth and Development Office, with a mission to promote and facilitate dialogue and exchange between stakeholders in Britain and China.
Specific duties and responsibilities will include but are not limited to:
The Project Manager will work with a small team and play a core role specifically in the following areas:
· Support the planning of GBCC’s various “China Capabilities” initiatives by liaising with speakers, universities, government departments, and course participants;
· Lead on the implementation of China Capabilities courses and related initiatives, including liaising with venues, suppliers, and setting up remote/hybrid delivery mechanisms;
· Support bilateral track two dialogue events and various in-person, online and hybrid dialogues in UK and China, including programme development, participant recruitment, operations and logistics;
· Strengthen cooperations with key stakeholders and organisations in the UK such as parliamentary groups, MPs, government departments, researchers, think tanks, government departments, etc.
· Develop marketing materials such as website content, fact sheets, newsletters and other promotional materials;
· Contribute to the wider strategic work of the GBCC including writing reports and briefings.
Qualifications and skills:
· A university degree in a relevant subject (such as Chinese Studies, Politics and International Relations)
· Work experience in events management, public relations, non-profit project management or similar
· Experience in managing diverse partnerships
· Excellent English writing and presentation skills
· Project management and budget management experience
· Excellent analytical, research and communication skills
· Integrity and high ethical standards
· Excellent cross-cultural and teamwork skills
· Willingness and ability to travel to China
· Willingness to occasionally work beyond normal office hours when needed
· Experience of working in, or with, partners in China
· Mandarin Chinese language skills at operational level
The role will report to the Deputy Director of the GBCC and will be based in London. The GBCC team works from home and in an office in central London on specific days, so the ability to be flexible and work effectively under this set-up is key to the role.
GBCC is an equal opportunities employer and welcomes applications irrespective of gender, ethnicity or disability. All applications will be treated on merit and on the basis of fair and open competition in line with Civil Service Principles.
Salary range £30,000 - £32,000 per annum depending on experience. The successful candidate will join GBCC’s pension scheme. Candidates must already have permission to work in the UK.
Please email a copy of your CV (max 2 pages) together with a letter stating how your experience and abilities qualify you for the post (max 1 page) in a combined pdf document, marked with “Project Manager Job Application”. The closing date for applications is March 22, 2024. Shortlisted candidates will be invited to interviews the week of April 8, 2024.
GBCC will process your data accordance with the Data Protection Act 2018 and the Recruitment Privacy Notice can be found on the Careers page of the GBCC website.
If you do not consent to the access and short-term (6 months) storage of personal data for the sole purpose that GBCC may make an informed recruitment decision, please specify in your application letter. GBCC will not use or share personal data for any reason other than our own recruitment process.
The client requests no contact from agencies or media sales.