Permanent Housing And Homelessness Jobs in Leeds
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At Harrogate Homeless Project our vision is that nobody in the Harrogate District has to sleep rough. Each year we help hundreds of people experiencing homelessness to get the support they needto build confidence and move towards independent living.
Harrogate Homeless Project is seeking to recruit a Volunteer Coordinator to join the Fundraising and Marketing team.
This is an exciting opportunity to be part of the growth and development of Volunteering within the organisation. Working with the Fundraising and Marketing Manager, the position will look to develop opportunities for increasing income across fundraising and recruiting volunteers for all areas of HHP activities.
The post holder will be responsible for the recruitment, induction and training of all new volunteers to HHP, and providing ongoing support to staff on volunteer processes.
You will have a positive approach to volunteers and have an empathetic and friendly nature. If you enjoy working with volunteers and have a passion for making a difference to homelessness in Harrogate, then we would love to hear from you.
Reporting to: Fundraising and Marketing Manager
Hours: 24 hours per week, 9am-5pm
Closing Date: 19th May 2024
The Role
This role will work with HHP’s Management Team to develop opportunities for all areas within the Charity. Regular activities will include, developing recruitment campaigns to promote volunteering with HHP, ensuring all volunteers receive an induction and appropriate training, and identifying specific skills volunteers have developed and matching these to suitable volunteer opportunities to maximise the benefits for HHP and the volunteer.
There will be a particular focus on fundraising within this role, working closely with the Fundraising and Marketing Manager to actively build relationships with local businesses and organisations. Focusing in particular on promoting corporate volunteering and maximizing all support to help identify any potential fundraising opportunities for the Charity.
General responsibilities
Ø Liaise closely with all departmental heads to identify potential volunteer opportunities.
Ø Recruitment of all new volunteers to HHP through a variety of methods.
Ø Overseeing the training and induction to include all external volunteers have a current DBS check.
Ø Record supporter/volunteer details on the database.
Ø Ensure storage of personal information is complaint with current regulations.
Ø Provide a monthly report showing recruitment activities including induction, training and hours of volunteering.
Ø Obtain feedback from volunteers and/or employers on the volunteer experience and use the feedback to improve the volunteer/supporter journey.
Ø Build relationships with local corporate organisations to promote volunteering opportunities and recruit volunteers.
Ø Be responsible for all corporate volunteers through the entire volunteer cycle.
Ø Identify potential fundraising opportunities to be discussed with the Fundraising and Marketing Manager.
Ø Develop, maintain and update as required a ‘Volunteer Presentation’ which can be used to support volunteer recruitment activities in corporate organisations.
Ø Work with external organisations to identify volunteering/development opportunities.
Ø Match specific skills that volunteers have developed to suitable volunteer opportunities.
Ø Attend courses and conferences and seek to gain any necessary qualifications, which are relevant to the work and as, approved by the Fundraising and Marketing Manager.
The tasks and responsibilities listed above are not exhaustive and maybe amended according to the needs of the Charity. The Volunteer Coordinator is expected to work flexibly in responding to external and internal initiatives to support the needs of the Charity.
Person Specification:
Essential Charity Wide:
· DBS Cleared
· Safeguarding training
· Flexible attitude towards working arrangements
· Professional attitude and approach
Essential Job Role Specific:
· Ability to motivate staff and volunteers
· Ability to work across boundaries with an open and positive attitude
· Ability to represent HHP externally
· Ability to engage and build positive working relationships with local business organisations
· Flexible approach in responding to changing work demands
· Ability to communicate at all levels
· Good IT skills
· Professional and approachable personality
· Resilient and able to handle difficult situations
· Coaching skills
· Mentoring skills
Desirable:
· Experience of working with volunteers/or having been a volunteer would be an advantage
· Relevant professional qualification is an advantage
· Experience in working in the third sector is an advantage
· Commercial experience or an understanding of the commercial world would helpful
About Us:
Harrogate Homeless Project provides people experiencing homelessness with a safe place to stay and the support they need to build confidence and move towards independent living.
We offer a generous annual leave entitlement of 33 days (includes 8 public holidays) based on a full-time role at 37.5 hour week, an employer pension contribution of 3%, plus a Health Plan currently provided by Simply Health.
The client requests no contact from agencies or media sales.
Salary: £18,058.62 (£28,216.60 per annum, pro-rated)
Location: Remote, homeworking, occasional travel to London 2-3 times a year may also be required.
Contract: Permanent
Hours: Part time working 24 hours per week over 4-5 days
Closing Date: Thursday 25th of April 2024 at 11:30pm
Please note this role is being advertised as a Retail Team Administrator, however on appointment your job title will be Shop Support Team Administrator.
Do you have an understanding of administrative support processes and good practice and a real desire to develop as part of an inclusive and supportive team at one of Britain’s leading housing charities? Then join Shelter as an Administrator - Shop Support Team and you could soon be fulfilling your ambition.
About Shelter
A home is a fundamental human need, as essential as education or healthcare. Yet millions of people across Britain struggle on a daily basis with homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction. So, we are striving for change, with individuals, in communities, across society, and leading the way to a safe home. We need ambitious, best-in-class individuals who are passionate about our cause to join us at this exciting time. This is your chance to play a part in the fundamental change we are striving to achieve.
At Shelter we are united by our purpose to defend the right to a safe home. Our enemy is the social injustice at the core of the escalating housing emergency. We believe that to win that fight, we must be representative of the people we are here to help and those who support our movement for change. In all our people decisions, we take pride in being inclusive, fair, equitable and transparent.
We have committed to combat racism both within and outside Shelter and welcome you on our journey to becoming a truly anti-racist organisation.
About the team
The Shop Support Team Administrator role sits within our Shop Support Team in the Income Generation directorate at Shelter, you will report into the Shop Support Team Manager.
About the Role
Providing comprehensive support to our Shops and Retail function is what’s required here. You’ll be the first point of contact for staff, customers and supporters and also be responsible for all aspects of the shop supplies orders process - from price checking to placing orders. And, when it comes to finance or new goods admin – like processing invoices, raising new product codes or assisting with stock takes, again we’ll count on you. Ensuring new shops have the necessary supplies and signage, maintaining till number records, updating spreadsheets and managing the shop’s online handbook – all are aspects of this interesting, varied and vital support role.
We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.
About you
To succeed, you’ll need a background in admin, excellent communication and time management skills and a proven ability to work across a range of tasks simultaneously while maintaining strong attention to detail. You’ll also need a proactive approach, lots of initiative and a flair for solving problems, completing tasks and overcoming obstacles.
The ability to respond quickly and positively to change is important too, as is a willingness to challenge the status quo and introduce new ideas, methods or processes where appropriate. Commercially aware, customer focused and happy to work collaboratively for the good of a business, it goes without saying that you’re proficient using Microsoft Office applications such as Word and Excel, SharePoint, Outlook and the internet.
How to apply
Please click ‘Apply for Job’ below. You are required to submit a CV and a supporting statement with responses to the points in the ‘About you’ section of the job description, of no more than 350 words per point.
- We prioritise diversity and have an inclusive and open mindset
Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.
To find out more about the role and the benefits of working for Shelter please visit our website. Apply to be part of our team and be the change you want to see in society.
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
The client requests no contact from agencies or media sales.
Administrator
We are seeking a Housing Administrator to play a crucial role in delivering exceptional administrative support for specialised supported housing services.
Position: Housing Administrator – Specialised Supported Housing
Location: Tankersley, Barnsley (with travel from Durham to Worcester)
Salary Range: Circa £20,000 per annum
Working Hours: Flexi 30 hours per week, Monday to Friday
About the role:
As a Housing Administrator, you will be at the forefront of ensuring efficient and effective administration, placing tenants at the heart of everything you do. From managing data systems to handling complaints and supporting tenant needs, your contribution will be vital in maintaining the organisations high service delivery standards.
Key Responsibilities:
- Providing administrative support using Microsoft Office software and maintaining data filing and management systems.
- Assisting with social media updates, newsletters, and Easy Read documents for tenants.
- Handling complaints and delivering excellent customer service.
- Collaborating with internal and external partners to achieve objectives.
About you:
To be successful in the role of Housing Administrator you will need the following skills and experience:
- Previous experience in a similar role, with excellent communication skills and a positive attitude
- Proficiency in Microsoft Office suite.
- Strong communication skills, both verbal and written.
- Ability to work independently and collaboratively to achieve objectives.
- Problem-solving skills with a focus on customer service.
- The ability to drive and have a reliable vehicle available to use for work purposes with business insurance.
Although not essential knowledge of Sage Accounts Software and experience of housing and leasehold legislation, as well as housing and property management regulations would be beneficial for this role. Desirable qualifications include; CIH level 2 in Housing Practice or equivalent and NVQ 2 or 3 in Business Administration
If you're ready to make a difference in the lives of our tenants through efficient and compassionate administration, apply now to join the team!
You may also have experience in areas such as: Housing Administration, Housing Admin Officer, Temporary Accommodation Administrator, Housing Support Administrator, Housing Officer, Administrator Housing Association, Sheltered Housing Administrator, Lettings Administrator, Housing Management Administrator, Customer Service etc.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.