Operations Jobs
Prospectus is proud to be partnering with a great organisation, that for over 25 years have been helping charities and non-profits redefine their fundraising & campaigns. With a dedicated team of UK and International experts that bring together the latest thinking, innovation, and best practices in generating support for important causes. At an exciting time of growth, they are now recruiting for temporary Telephone Fundraisers to join their team, on an ongoing basis.
As a Telephone Fundraiser, you will represent a range of charities and non-profits over the phone. You will call across supporter acquisition, welcome calls, cross-sell, membership, legacy fundraising campaigns and more. You will be speaking with existing supporters who have previously donated or shown an interest in supporting the charities work, no ‘cold calling’ and will be making a strong fundraising ask on a charity’s behalf.
To be considered for this role, you will have strong background in a sales-based role, interpersonal skills transferable to telephone conversations, a confident and clear speaking voice, and the ability to follow a structure (call guide). You will also be resilient, able to handle objection, empathic and have the ability to perform to a target based working environment.
This is fully remote role, with a choice of working hours between 17.5 – 35 hours per week, shift patterns include afternoon and evenings, 12:00-4:00pm or 4:00- 8:30pm. Please only apply if you are available to start ASAP or have no more than a 1 weeks’ notice period.
Please note, due to the nature of the role you will also be required to have a private workspace with no noise pollution or household foot traffic, a laptop or PC running on with MAC or Windows 8 or above (they specifically cannot run on Chromebooks or Windows 7) and the ability to run an Ethernet cable (provided) from workstation to internet router as home WIFI.
Please apply with your CV only in the first instance (in Microsoft Word format). Cover letters are not required at this stage. We are reviewing CVs on an ongoing basis, so it is highly recommended to submit your application as soon as possible.
As a specialist Recruitment Practice, we are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community.
Are you passionate about supporting individuals affected by trauma and keen to make an impact?
We are excited to be working with a fantastic organisation as they search for a passionate Business Operations Manager to join their team. This amazing organisation combines the skills and experience of leaders and change-makers in the field of sexual, domestic and relational trauma and provides a safe and confidential space where people in the community can get the help they need.
As Business Operations Manager, you will be part of an award-winning and innovative team playing an integral part in the day-to-day running of the organisation. You will lead the operations team, using a collaborative management style providing guidance and supporting the team members' growth and development. This role will work closely with the Directors and oversee business operations including identifying new projects and areas of improvement. This role offers some excellent benefits and perks and it’s perfect for anyone keen to be a part of a progressive team.
You will need:
- Some line management experience in a similar capacity
- Excellent financial and project management skills
- Strong ability to analyse complex situations and develop solutions
- Proficiency in IT software such as MS Office, HR software, Canva etc.
Salary: £40,000 FTE (pro rata £20,000-£25,000)
Contract: Permanent- Part-time
Location: Hybrid –Hertfordshire
Closing date: ASAP
If you would like to have an informal discussion, please call Mariam on 02030 062787 or email your interest along with your CV to [email protected].
Ashby Jenkins Recruitment are a specialist charity recruitment agency, we use our extensive sector knowledge and experience to match candidates to the most suitable roles. We take a relationship-led approach to recruitment, working ethically, supporting people to find their perfect role within the not-for-profit sector.
We are passionate about improving equality across the sector, you can read more about our commitment to diversity here.
If enough applications are received the charity reserve the right to end the application period sooner.