Operations Jobs in Greater London

The Confederation of School Trusts exists to represent academy trusts and to continually enhance our education system. They are now looking for a Chief Operating Officer to develop a financial strategy and operations as they enter a new phase of development.

· Location: Remote with regular travel to Nottingham/London

Applications close at 9 a.m. Tuesday 4th June.

Who we are.

The Confederation of School Trusts (CST) is the leading advocate and support network for school trusts in England, representing approximately 75% of the academy sector. With a membership-centric approach, we prioritise the needs of our member trusts, serving as their collective voice and championing their contributions to education.

Funded through various channels, including memberships, events, and partnerships, CST operates alongside CST Professional Development Ltd, offering tailored training and services focused on trust governance.

About the role.

We are seeking a Chief Operating Officer (COO) to drive strategic development amid political shifts. Reporting to our Chief Executive Officer, the COO will oversee financial management, operations, digital strategy, and corporate governance, playing a pivotal role in shaping CST's future.

Responsibilities include financial strategy development, budgeting, compliance, and team leadership across CST and its trading arm. The COO will ensure operational efficiency, manage contracts and procurement, and spearhead digital infrastructure and information governance enhancements.

This hybrid role requires regular travel to our offices in Nottingham and London. The ideal candidate will demonstrate autonomy, accountability, and a strategic mindset, with expertise in financial planning, operational management, and digital strategy implementation.

Who we are looking for.

Proficiency in people management, culture development, and regulatory compliance is essential. Experience in charity and corporate governance is desirable, as is a genuine commitment to improving the academy trust system in the UK.

If you're a qualified accountant with a passion for driving organisational excellence and supporting education leaders, we encourage you to apply and join us in making a difference in the lives of learners across the country.

Please click 'Apply via website’ to be redirected to the Peridot Partners website, where you can find full details of the job description and register your interest to apply.

Applications for this role close at 9 a.m. Tuesday 4th June.

We are working with an independent research institute who are recruiting for a Executive Assistant to the Director and COO. The Director, has responsibility for research within the institute, and also is a senior professor. The COO, oversees the charitable and administrative structures of both the institute.

Although the primary focus of the role is support for the Director and COO, the role will contribute to the wider institute, particularly event and meeting support. It will be a varied role which will suit someone with previous experience of administration or personal assistant work in the area of science of healthcare.

As EA you will

• Act as gatekeeper between internal/external stakeholders.

• Manage all aspects of the Director's quarterly trustees including collating, editing and proofreading ready for submission to the Board.
• Schedule management on behalf of the Director and COO.
• Produce high quality reports, summaries, presentations and organisation charts.
• Provide secretariat support for monthly Leadership meetings and quarterly trustee meetings.
• Provide meeting briefings and summaries for the Director/COO.

To be successful in the role you will

• Have discretion, diplomacy and trustworthiness.

• Be flexible and adaptable.
• Good oral and written communication skills.
• The ability to be proactive and take the initiative.

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

We are working with a membership body based in central London, who are looking for a Membership Engagement Coordinator to join their team. This is a new role, working closely with the Membership Manager and will be responsible for coordinating and delivering membership engagement, recruitment and retention plans, ensuring members are at the centre of the organisation.

Some of the benefits include

• Hybrid working.

• Group pension scheme, with generous employer contributions (5% of salary, increasing to 10% after 3 years service).
• 25 days holiday, increasing to 27 days, plus 3.5 days during Christmas.
• Buying and selling annual leave scheme.

As Membership Engagement Coordinator you will

• Lead and deliver on communications plans for renewals, ensuring renewal emails, letters and calls are made to ensure high levels of member retention - monitoring retention rates and cancellation reasons.

• Work with the Membership Manager and Digital Communications Manager on social media campaigns to reach new members.
• Raise awareness of all member benefits to help with member engagement.
• Manage membership networks, and work closely with the events team to build networks at the organisation events.
• Monitor and evaluate membership statistics, assess their effectiveness and suggest improvements if necessary.
• Help deliver a member recruitment strategy with the Membership Manager.

To be successful in the role you will

• Have experience in another member engagement role.

• Have an appetite for problem solving and making improvements and enhancing new ways of working.
• Experienced in developing and implementing membership recruitment and retention plans.
• Have an understanding of digital marketing platforms and systems.

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

Job Title: Grants Programme Assistant
Salary: £35,000-£38,000 FTE
Location: London/option to work remotely for at least one day a week.
Contract: Part-time, 4 days a week

Prospectus are delighted to be working with Swire Chinese Language Foundation (‘SCLF’)

SCLF was established in 2016 with a 10-year mission and ten years of funding from John Swire & Sons Ltd with the objective of getting Mandarin Chinese more broadly taught in UK state schools across primary and secondary. The Foundation believes that there is tremendous value for young people to learn a foreign language and that learning Mandarin Chinese in Britain will enable future generations to develop a greater understanding of China.

The Grants Programme Assistant will support both the Executive Director and the Assistant Manager across the remit of the SCLF’s work to help it deliver its objectives. This is a unique and interesting opportunity to join the organisation at a key point in its ten-year trajectory as it works to support schools to continue their language provision post 2026 and help shape what that future might look like. 

The postholder will play a key role when it comes to supporting the Executive Director and Assistant Manager in their day-to-day roles and get very involved in the operations of the Foundation. The work will cover wide remit of areas including: financial administration, supporting with termly funding reports-and-request process for schools, preparing internal expense requests and maintaining the expenses log. You will support with the annual Grant Agreement extension process, general programme administration, the annual data requests and the organisation of annual assessment visits to Centres. The postholder will maintain relationships with the Foundation’s network of schools and other institutions. You will support with board administration, scheduling meeting dates, manage logistics and support with the preparation of papers. You will also support with event administration for two annual conferences and also sit in on many of the meetings which the Foundation holds with various stakeholders and take meeting notes where possible.

You will have strong verbal and written communication skills and experience working with and maintaining good relations with a variety of different stakeholders. You will have a thorough approach to tasks and attention to detail. You will have a curiosity about and interest in the work of the Foundation. You will be flexible and have an adaptable approach to tasks. You will be comfortable working within a small team and also be able to work on your own initiative. You will have sound computer skills (Microsoft Office 365). You will also have strong numeracy skills.

As a specialist Recruitment Practice, we are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. We invest in your journey as a candidate and are committed to supporting you in your application.
 
 

Office and Operations Manager
Temp, 3 months +
Ilford, London
3 days in the office, 1 day remote
28 hours per week (hours are flexible)
£18.13 PAYE, plus £2.19 holiday pay per hour

Charity People are recruiting a temporary Office & Operations Manager to join a fantastic small charity based in Ilford, who strive to help improve local communities in a number of ways. This charity has recently rebranded and is going through a period of growth, which has been very positive and has proven to be an exciting time, particularly to join the organisation.

They require an experienced Operations Manager, with strong Office Management skills to join them in May to take a lead in looking after the operational side of the charity and hold the fort, and ensure the charity is running smoothly. This is an integral role for the charity, and will entail working across the charity, with all teams. Typical day to day duties will include general administration, health and safety in the workplace, archiving, ensuring the teams have office supplies, support on any governance, liaising with trustees, pulling reports, and managing the HR system ensuring the administration is up to date, and being involved in any recruitment and onboarding.

You will bring knowledge and experience of improving processes, working on a HR system, Excel, management of new suppliers and contract management. This will be a varied role and requires the successful candidate to join their colleagues in the office a few days per week to ensure you are being able to achieve what is required in the role, in terms of the smooth running of the organisation. You will be a self-starter, independent, who has brilliant verbal and written communication skills.

There is a degree of flexibility on how the working week is, in terms of start/ finish times. The deadline for CVs and cover letters is Thursday 25^th April, interviews will take place on Tuesday 30^th April (ideally in person) with the view of starting week commencing the 6^th or 13^th May.

If you are keen to hear more about this role, please do send your CV across as soon as possible.

At Charity People, we match charity needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities we work with.

We are delighted to be working in partnership with The Highbury Centre to recruit an enthusiastic and organised General Manager to lead their friendly team. 

Establishing its roots in 1893, The Highbury Centre stands as a beacon of warmth and welcome in North London, extending its arms to foreign and home missionaries, Christian workers, and friends from all walks of life. Embracing the rich tapestry of the Protestant Evangelical tradition, it not only offers comfortable accommodation but also serves as a nurturing hub for gatherings and conferences. In addition, The Highbury Centre also oversees an associated property.

The Highbury Centre is now looking for a General Manager (GM). As GM, you'll take on a role where your caring and supportive nature shines through, fostering an environment where staff feel valued and empowered. 

With a background in hospitality and operations, you'll instill confidence and motivation in your team members. Ensuring a warm Christian welcome for our guests, alongside your dedication to overseeing the day-to-day operations of the centre and associate property. 

We are looking for a GM with a compassionate leadership style, who will not only nurture the well-being of our staff but also contribute to creating a culture of positivity and excellence within our centre.

The successful candidate must be able to demonstrate:

• Experience in managing a guest house with an understanding of legal and regulatory responsibilities
• Enthusiastic with excellent interpersonal skills
• Quality leadership, able to work cooperatively, motivate and negotiate effectively
• Financially literate

In addition to your salary, you will be provided with a charming two-story apartment featuring two bedrooms. A third bedroom can be provided if needed. The apartment boasts a spacious garden, complete with a play area, offering an ideal accommodation solution in London suitable for both individuals and families. Bills also included. 

For more information, please contact Nick Thomas, Recruitment Consultant, Charisma Charity Recruitment. Your application should be submitted through the Charisma website and include your CV and supporting statement.

We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion*, sexual orientation, age, veteran status or other category protected by law.

*In accordance with the equality act 2010 it is a genuine occupational requirement that the post holder is a practicing Christian and in agreement with the Evangelical Basis of Faith.

Closing date for applications: 19th May 2024.However, applications are being reviewed on a rolling basis, so please apply without delay to avoid disappointment.

A note from Charisma

Don’t feel like you meet all of the requirements?  We’d still love to chat, we’re a people first recruitment partner.  We specialise in charity recruitment with over 22 years’ experience working as a consultancy who support inspiring professionals find the perfect roles in transformational organisation.

Prospectus is excited to be working with a thought leader within the Health and Social Care space and supporting their search for a Monitoring, Evaluation and Learning (MEL) Manager.  This new role will be the only MEL Manager within this impactful organisation and will be supporting our client by monitoring internal performance regarding supporting grantees projects, and not evaluating the programmes themselves.

The successful candidate within this role will be an experience MEL Manager with a strong technical expertise within their field.  You will be happy to work alone when needed and also confident to get involved, to challenge problems and get them solved, not be phased by some ambiguity at times.  You will be setting up MEL frameworks in an environment that celebrates effective simplicity and being the go-to expert within this field.

Our client is a well-recognised organisation.  They have recently been awarded significant funding and the MEL Manager contract is aligned to this.  The role is expected to be a fixed term of 10 month, but an extension is possible.

As a specialist Recruitment Practice, we are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. We invest in your journey as a candidate and are committed to supporting you in your application.  

In order to apply please, submit your CV in the first instance. Should your experience be suitable, we will send you the full job description and will arrange for a call to brief you on the role.

A medium sized health education charity is seeking a Finance Officer on a full-time, permanent basis.

The organisation is an established charity that provides information and guidance on various aspects of veganism. Services range from general advice on vegan lifestyle – diet, travel, shopping etc, campaigning activities, additional services to charity members, and the certification and labelling of products based on their internationally recognised Vegan Trademark.

The organisation has around 65 staff with a turnover of around £4 million annually. Their central offices are in Birmingham, however this role can be taken on almost exclusively remotely – it is anticipated that there will be approximately 6 journeys per year required either to the Birmingham office or another mutually agreeable location – for staff events and meetings.

The role sits within a small finance team of 3, and will be highly varied covering most aspects of transactional finance. The starting salary is between £29,413 - £31,508, however they have regular salary reviews and growth in the role is possible. They also have an excellent benefits package including a pension scheme, employee assistance programme, 28 days leave + bank holidays, plus additional leave available as part of a sustainable transportation climate perks policy.

The ideal candidate will be AAT part-qualified with experience in a similar Finance Officer level role. Exposure to double-entry bookkeeping and an understanding of charity finance would be an advantage. Experience with Sage accounting is also useful. The organisation is a flexible employer and although the role is ultimately permanent they welcome applicants wishing to be considered on a part-time basis as part of a job share, and will also consider candidates on a shorter term fixed term contract basis if this is preferable to a permanent contract initially.

Please note, it is expected that staff adhere to a vegan lifestyle as much as possible.

Typical duties will include:

-Work closely with the sales team and raise invoices in accordance with the sales process.

-Support the credit control function and chase outstanding payments for renewals and new business.

-Provide up-to-date debtor ledger reports as required.

-Process invoices and expenses for payment ensuring adherence to internal purchase policies and procedures.

-Provide support and guidance to staff members and chase outstanding documentation to ensure correct processes are always followed.

-On a weekly basis, process supplier payments and staff expenses online ready for authorisation.

-Support the reconciliation of bank accounts, credit cards, merchant platforms and aggregators.

-Maintain responsibility of designated balance sheet codes and assist with the preparation of month-end reporting.

-Ensure balance sheets are kept up to date in readiness for year-end and annual audit.

-Work closely with the Finance Manager and support the Auditor during the annual financial audit.

-Assist with the development of financial policies, streamline processes, production of working instructions and training materials.

-Support the development of financial business critical systems and processes to increase efficiency and improve user journeys.

-Investigate, report and where necessary make improvements to minimise non-compliance to ensure robust policies and procedures.

-Support the Finance Manager and make suggestions for continuous improvement of systems and processes to support business requirements.

-Support the management of the finance mailboxes and respond to emails in a timely manner.

-Act as the first point of contact and provide timely responses to internal and external stakeholders, customers and suppliers by email and over the telephone.

Candidate requirements:

-AAT part or fully-qualified

-Minimum of 2 years’ experience in a customer service environment.

-Good working knowledge of day-to-day transactional finance, including all aspects of purchase and sales ledger, credit control, bank reconciliation, balance sheet reconciliation and journal entries.

-A working knowledge of VAT.

-Excellent customer service skills.

-Experience of using accounting software – Sage Cloud /Sage Intact desirable

-Knowledge and experience of working with databases and CRM systems.

-An understanding of charity finance is desirable but not essential

Closing date: Thursday 25th April

Interviews: W/c 29th April

Please send your CV for further consideration.

Are you a proactive Operations Manager wanting to work with a charity?

We are proud to be partnering with a great national organisation that supports people in the community. They provide free, independent, impartial, and confidential advice on a variety of issues. They are looking for an Operations Manager to ensure the smooth running of the organisation and a suitable environment for the delivery of services on a full-time basis (35 hours a week) in their SW3 office, initially for 6 months with a possibility of becoming permanent.

You will be responsible for the general upkeep and maintenance of the workplace, including managing all office facilities, liaising contractors to ensure that the premises comply with legal obligations, sourcing and maintaining equipment, liaising with the IT provider to resolve IT issues, and updating the office manual. You will also contribute to the development of policies, update contracts and agreements, and support improvements to their service. You will organise a variety of meetings, including assisting with the preparation of agendas, circulation of meeting papers and record minutes as required. You will also provide recruitment administrative support and maintain accurate records on the Bright HR software.

This role requires operations and office management experience. The successful candidate will be a personable and reliable team player with experience of proposing and implementing changes to processes, knowledge of data protection regulatory requirements, and the ability to develop and maintain positive relationships with a range of stakeholders. They will also show demonstrable innovative ability to suggest recommendations for improvements to processes or activities and be a proficient user of Microsoft Office Suite Programmes.

At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity.

In order to apply please submit your CV in the first instance. Should your experience be suitable, we will arrange for a call to brief you on the role. We are looking forward to connecting with you.
 

Prospectus is proud to be supporting The Mercers’ Company, a livery company, focused on being a philanthropic force for good, with a rich history dating back over 700 years. With one of their main focuses being Older People and Housing, they are now searching for a new Scheme Manager to join their London based team, initially on a 12-month Fixed term contract.

As a Scheme Manager for one of their housing schemes, based in East London, you will manage a sheltered housing scheme, made up of 18 units for women residents aged 55 years and over. You will be responsible for the management of the Scheme, including the welfare of residents, the building, security, maintenance and management of compliance and regulatory requirements. You will work alongside the residents and stakeholders to provide advice and guidance daily, facilitate social events to help build a community, reduce isolation and be proactive in driving resident community engagement.  

Individuals with a background in housing, estate or facilities management are highly encouraged to apply, as well as those with demonstrable experience in managing a residential scheme, working with older people and knowledge of related services and benefits. Ideal candidates will be proactive, creative, and motivated team player, with the ability to communicate with confidence to individuals and stakeholders at all levels. 

Please note, this is a part time role, 27.5 hours per week, Monday – Friday and you will be required to work on-site at the scheme. Occasional travel across all sites based in London, East Grinstead & Shotesham is required.  

To apply please submit your CV, cover letters are not required at this stage. Following your application, you may be contacted by Prospectus for an informal discussion and may be asked to provide further information to assist with the recruitment process. 

As a specialist Recruitment Practice Prospectus is committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. Prospectus invests in your journey as a candidate and are committed to supporting you in your application.

Are you a Data Migration expert looking for some interim work?

We are delighted to be working once again with a prestigious health charity as they search for a Data Migration Specialist to lead the implementation of their new MS Dynamics CRM. You will be tasked with setting up all functionality for the ongoing use of this CRM including utilising SQL, Python alongside KingswaySoft tools to import and export data accurately and efficiently from various source systems. You will also manage a complex range of internal and external stakeholders so strong influencing skills will be a real asset.

You will need:

• Proven experience in SQL database development and data migration projects
• Experience of utilising KingswaySoft or similar ETL tools
• Ability to convert technical information to a range of audiences
• Strong attention to detail, analytical thinking, problem solving and internal stakeholder management skills

Salary: £50,000 – £55,000
Contract: 3- 6 months (Part time or full time)
Location: Remote or Hybrid
Deadline: ASAP

If you would like to have an informal discussion, please call Chloe on 02030 062787 or email your interest along with your CV to [email protected].
Ashby Jenkins Recruitment are a specialist charity recruitment agency, we use our extensive sector knowledge and experience to match candidates to the most suitable roles. We take a relationship-led approach to recruitment, working ethically, and supporting people to find their perfect role within the not-for-profit sector.

We are passionate about improving equality across the sector, you can read more about our commitment to diversity here.

If enough applications are received the charity reserve the right to end the application period sooner.
 

We are pleased to be working on the recruitment of a Database Officer for a fantastic health charity, this role sits within their experienced and collaborative database team, you will lead on the delivery of import processes.

Additionally, you will be managing the administration of online donations, making sure income is accurately coded and batched. You will also serve as the first point of call for all database queries, so will need excellent communication skills. You will ensure data is held in the highest of quality including data cleaning.

To be an excellent Database Officer you will need:

• Experience of managing relational databases, ideally Raiser's edge or MS Dynamics
• Strong understanding of data protection guidelines including the General Data Protection Regulation (GDPR)
• Experience of handling the administration of online donations

Salary: £30,000- £35,000
Contract: Temporary- 3 months
Location: Hybrid- London
Closing date: ASAP
 
If you would like to have an informal discussion, please call Chloe on 02030 062787 or email [email protected].
 
Ashby Jenkins Recruitment are a specialist charity recruitment agency, we use our extensive sector knowledge and experience to match candidates to the most suitable roles.
We take a relationship-led approach to recruitment, working ethically, supporting people to find their perfect role within the not-for-profit sector.
 
We are passionate about improving equality across the sector, you can read more about our commitment to diversity here. We proactively welcome applications from a diverse range of candidates.
 
If enough applications are received the charity reserve the right to end the application period sooner.

Customer Services & Administration Manager
Temporary (Could become temp-perm)
2 months +
35 hours per week
Hybrid working - 3 days in London, 2 days remote
PAYE: £19.95 - £23.12, + hourly holiday pay

I'm recruiting for a leading health related charity. They require a Customer Services & Administration Manager to join them on a temporary basis starting ASAP, this role will run for a few months, and ideally the temp will be considered for a more permanent position in the charity. This is a full-time role, working 35 hours per week, requiring you to be in the London office a few days per week to ensure the smooth running of the office and to manage the team of direct reports. If you prefer, you can work remotely the rest of the week. This is a busy, and varied role, the bulk of the role is managing the supporter care function, managing the efficiency of processing income, coupled with people management and office management.

The Customer Services and Administration Manager will ensure that the team functions efficiently and effectively to deliver an excellent customer care service. The team respond to Gift Aid questions and queries, and process credit and debit card donations made via the supporters, both online and by phone. You will support the maintenance of the charity's BACS and direct debit system and producing direct debit claims in line with BACS rules and regulations.

You will conduct weekly 1-2-1's with your several direct reports, and attend any important meetings required. Other duties include ensuring the office and processing runs smoothly, managing the staff rota system, financial administration, dealing with any complaints and ensuring supporters are receiving the highest level of customer care.

The successful postholder will bring experience of managing a customer services/ supporter care team, where they have strong knowledge and experience around processing, thanking supporters, BACS direct debit claiming process, and Gift Aid regulations, as well as line management experience.

The charity require someone to start asap, ideally within the next two weeks, interviews are being arrange on a rolling basis so please do not hesitate to reach out with your CV and interest.

A fantastic and fast-growing charity focused on providing support and advice for carers of children is seeking a Senior Finance Officer on a full-time, permanent basis.

With headquarters in London, the role is offered on a hybrid basis – with 2 days per week required onsite. The charity has a turnover of around £7 million, with approximately 80 staff. Their focus is specifically to provide support for kinship carers of children – grandparents, siblings and other family members who support children when parents are unable to provide care.

The Senior Finance Officer role will make up part of a new finance team structure. The role reports to the Head of Finance, and other team members include a Payroll Manager and Finance Director. The role is paying £36,206 inclusive of London weighting.

The role will cover processing all income and expenditure in the financial management system, performing bank and transaction ledger reconciliations to support treasury management and cashflow forecasting, supporting the workflows of the Finance and Fundraising teams and providing relevant financial information to support various reporting requirements.

The charity has recently implemented a new finance system (Business Central) and has secured some new grants and contracts, so there may be the chance to grow and progress as the charity continues on this path.

Typical duties will include:

-Operation of the Purchase Ledger

-Operation of the Sales Ledger

-Fixed Asset reporting

-Expenses

-Control account reconciliations

-Income reconciliation

-Bank reconciliations and recording of transactions

-Working with budget holders to track and report on income & expenditure versus budgets

-Prepare reports for funders

-Support the Head of Finance with preparation of monthly management accounts and annual statutory accounts

-Assist in preparation of the audit file

Candidate requirements:

-Demonstrable prior experience in a similar finance role

-Ideally AAT fully-qualified or ACCA/CIMA part-qualified

-Strong understanding of charity finance and charity SORP accounting

-Experience of a medium/large accounting package or ERP such as Agresso, Business Central. SAP, Oracle, Great Plains, Exchequer etc

-Experience producing accurate and timely financial reports for a range of stakeholders

-A positive and tenacious attitude

-A values-driven and collaborative approach to work

Closing date: Thursday 25th April

Interviews: Late April/early May

Please send your CV for further consideration.