• Are you looking for volunteer roles ?

    Go to volunteering section

311

Operations Jobs

Job Alerts On

No alerts left

Get job alerts sent straight to your inbox.

*Please enter a valid email

You haven't selected any filters. To create a tailored job alert, select your filters first.

Oh no!

By clicking 'Create alert' you agree to the Terms and Conditions applicable to our service and acknowledge that your personal data will be used in accordance with our Privacy and Cookie Policy and you will receive emails and communications about jobs and career related topics.

You will now get the latest from this search sent to your inbox.

Verify your email address and start receiving the latest job recommendations. Sign in or create an account to start managing your alerts.

A job alert for this search or a similar search term already exists. You can manage your job alerts by clicking here:

Closing today at 23:59
British Heart Foundation, Birmingham (On-site)
£20,000 - £21,500 per year
Posted 1 week ago
Closing today at 23:59
Group B Strep Support, Haywards Heath (Hybrid)
£28,000 per year
As our Finance & Operations Officer, you will play a crucial role in ensuring the smooth functioning of our charity
Posted 1 week ago
Closing today at 23:59
International Rescue Committee UK, EC2V, London (Hybrid)
£33,000 - £35,000 per year
Posted 6 days ago
Closing tomorrow
MS Society, N4, London (Hybrid)
£25,724.80 - £27,403.20 per annum (FTE £32,156 - £34,254)
Posted 2 weeks ago
Closing tomorrow
Universify Education, Multiple Locations (Hybrid)
£27,000 - £30,000 per year
Posted 1 week ago Quick Apply
Closing tomorrow
World Horse Welfare, Remote
£26,000 - £31,000 per year
Are you an IT professional looking to work with an amazing equestrian charity?
Posted 6 days ago
Closing tomorrow
Croydon Youth Information & Counselling Service Ltd, Croydon (On-site)
£62,918 - £68,106 per year
Are you a creative and compassionate leader keen to make tangible differences in the lives of children, young people and their families?
Posted 1 week ago
Closing tomorrow
Prospectus, London (On-site)
£32,000
Posted 6 days ago
Closing tomorrow
Children's Hospices Across Scotland (CHAS), Multiple Locations (Hybrid)
£50,929 - £54,567 per year
Posted 1 week ago
Closing tomorrow
RefuAid, Brixton (Hybrid)
£48,500 - £54,500 per year
Posted 4 weeks ago
Closing tomorrow
Quo Vadis Trust, Lewisham (Hybrid)
£75,000 - £80,000 per year
Posted 3 weeks ago Quick Apply
Closing tomorrow
NFP People on behalf of World Vision, Multiple Locations (On-site)
£30,874 per year
Posted 2 weeks ago
Closing tomorrow
Scope, Morley (On-site)
Starting full-time salary £23,119.20 per year, salary will rise to £23,465.98 at developing level and also rise at experienced level
Posted 1 week ago
Page 1 of 21
Birmingham, West Midlands (On-site)
£20,000 - £21,500 per year
Full-time
Contract or temporary (6 month FTC )

Actively Interviewing

This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!

Job description

We're on the lookout for a dedicated Customer Fulfilment Advisor to become a part of our dynamic Customer Support team. If you’re passionate about making a difference and have a knack for organisation and communication, we want you!

About the Role:

As a Customer Fulfilment Advisor, you’ll be the backbone of our customer service operations. Your day-to-day tasks will include:

  • Efficiently handling incoming and outgoing post.
  • Distributing materials to support our fundraising efforts.
  • Managing stock levels to ensure we’re always ready to meet our supporters’ needs.
  • Adhering to cash handling, GDPR, and PCI compliance procedures.
  • Actively contribute to the enhancement of customer service activities, systems, and processes.

Working Arrangements

This is a six-month fixed term contract, covering an internal secondment.

This role is full-time, office-based position located at our Birmingham office (B37 7YE).

About You:

  • You have prior administration experience and are proficient with Microsoft Office.
  • You’re familiar with cash handling, GDPR, and PCI compliance.
  • Your communication skills are top-notch, allowing you to sensitively interact with our supporters and customers.
  • You possess an eagle eye for detail, ensuring all our acknowledgement letters are perfect before dispatch.
  • You’re target-driven, proactive, and can manage your workload independently.
  • Your time management skills are impeccable, and you can adapt to the fast-paced nature of our work environment.

This role is crucial to maintaining the high standards of service provided by our wider Customer Service Team.

About us

Our people are at the heart of everything we do. By funding research across six decades, we’ve helped keep millions of hearts beating and millions of families together. We’re investing in ground-breaking research that will get us closer than ever to a world free from the fear of heart and circulatory diseases.

We value and respect every individual’s unique contribution, celebrate diversity, and make inclusion part of what we do every day.

Our Equality, Diversity and Inclusion (EDI) Strategy, Igniting Change, along with our internal EDI group, Kaleidoscope, and a growing number of employee network groups (our Affinity Groups), help us create an environment where all our colleagues and volunteers can succeed.

Benefits

To find out more about the benefits available at the BHF please download our benefits document at the bottom of our advert page.

Interview process

Interviews may be held during the advertising period or shortly after the close date. Please note interviews will be held over Microsoft Teams.

Posted by
British Heart Foundation View profile Company size Size: More than 1000
Refreshed on: 11 April 2024
Closing date: 18 April 2024 at 23:59
Tags: Admin,Operations