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We are SafeLives, the UK-wide charity dedicated to ending domestic abuse, for everyone and for good.
We work with organisations across the UK to transform the response to domestic abuse. We want what you would want for your best friend. We listen to survivors, putting their voices at the heart of our thinking. We look at the whole picture for each individual and family to get the right help at the right time to make families everywhere safe and well. And we challenge perpetrators to change, asking ‘why doesn’t he stop?’ rather than ‘why doesn’t she leave?’ This applies whatever the gender of the victim or perpetrator and whatever the nature of their relationship.
Last year alone, nearly 13,500 professionals received our training. Over 70,000 adults at risk of serious harm or murder and more than 85,000 children received support through dedicated multi-agency support designed by us and delivered with partners. In the last four years, over 2,000 perpetrators have been challenged and supported to change by interventions we created with partners, and that’s just the start.
Together we can end domestic abuse. Forever. For everyone.
This is a broad and varied role across Policy, Public Affairs and Communications, with a specific focus on the Drive Project:
The Drive Project is the Drive Partnership’s flagship intervention for high-risk, high-harm and serial perpetrators of domestic abuse. The core mission of the Drive Project is to stop the cycle of domestic abuse and increase the immediate and long-term safety of adult and child victim-survivors. The Drive Project does this by partnering with agencies and local perpetrator services to disrupt, challenge, and change the behaviour of high-risk, high-harm and serial perpetrators, and working closely with IDVAs and victim-survivor services to always centre the safety and needs of victim-survivors, in line with the Respect Standard.
Key Duties and Responsibilities
Communications
- Support the Drive Partnership’s communications and stakeholder engagement regarding the Drive Project.
- Lead central support on communications for Drive Project partners and build strong working relationships across network, ensuring both policy and communications expertise and input flows both ways.
- Work closely with internal and external partner colleagues to support the safe and effective roll-out of the Drive Project across England and Wales.
- Support the delivery of the Drive Partnership’s communications plan, including website content, social media, newsletters, and events.
- Develop and maintain communications and branding guidelines and support the Drive Partnership team and network of partners to use correctly.
- Support the Policy, Public Affairs and Communications Manager in developing media relations, including media enquiries, drafting press releases and responses.
- Ensure the website is fit for purpose and up to date with relevant information and news.
- Ensure victim-survivor voice guides our communications thinking and output - engaging in a compassionate, considerate and effective way with victim-survivors through Pioneer interaction, colleagues and any other interaction we have in our daily work.
- Ensure service user (perpetrator) input is collated and utilised in a responsible and safe way – always centring victim-survivors and considering their safety within this work.
- Project and promote our values – through considered language, inclusivity and equality in Drive Partnership communications.
Policy and Public Affairs
- Support the Policy, Public Affairs and Communications Manager to develop and promote policy positions, drawing on the expertise of the partnership.
- Lead and coordinate policy input into the Government’s strategic approach to perpetrators, particularly through influencing on the Drive Partnership’s key recommendations within its Call for Further Action.
- Identify and act on policy opportunities to promote best practice in perpetrator interventions – including both risk management and behaviour change, such as select committee enquiries, consultations, Bills, news developments.
- Build relationships with politicians, voluntary sector, civil servants and professional bodies, deputising for the Policy, Public Affairs and Communications Manager in key meetings where required.
- Support the coordination of sector and stakeholder forums to enhance collaboration towards a more strategic approach to perpetrators of domestic abuse.
Internal
- Play a role in the development of the team, nurturing and drawing on the talents of others.
- Maintain an accurate and secure audit trail of all relevant communication and ensure that all work is compliant with data protection law.
- Engage in a compassionate, considerate and effective way with all victim-survivors through Pioneer interaction, colleagues and any other interaction we have in our daily work.
- Undertake any other duties as may reasonably be required.
Person Specification
Experience
Experience of communications planning and delivery:
- Digital communication and website management (E)
- Using data and evidence in communications (E)
- Experience in reactive and crisis communications (D)
- Experience of working with the media and journalists (D)
- Experience of developing a communications plan (D)
- Creative and innovative approach to presenting information across different formats and channels, for a range of audiences (D)
Experience of working with a range of internal and external stakeholders to influence policy:
- Experience of working in coalitions or partnerships (E)
- Experience of building and maintaining good relationships with a range of stakeholders (E)
- Experience working with policymakers/parliamentarians to influence policy (D)
- Experience of working with people with lived experience of the issue at hand (D)
Skills
- Creativity and fluency
- Organisational skills
Competencies
- Teamwork and collaboration
- Communication and relationship management
- Delivering quality
- Goal orientation
- Influence
The client requests no contact from agencies or media sales.
Communications & Engagement Coordinator
We’re looking for someone with strong writing skills, confidence working across digital channels and an interest in student engagement, communications and storytelling.
You’ll support the delivery of clear, effective and engaging communications that help students better understand and connect with the Guild’s work.
Contributing to communications activity across a range of channels, you’ll helping showcase student voice, campaigns and organisational impact through accessible and audience-focused content. The role includes supporting internal communications, proactive PR activity and translating complex topics into clear and engaging messaging for student audiences.
Working with staff and student Officers, you’ll support the planning and delivery of campaigns, identify opportunities to improve engagement and contribute to a joined-up approach to communications across the organisation. You’ll also help protect and strengthen the Guild’s reputation through clear, responsible and consistent communications.
The Role
Role: Communications & Engagement Coordinator
Hours: 35 Hours (to be worked flexibly)
Salary: £26,586 to £30,142 p/a
Contract: Full Time, Fixed Term until July 2028
Location: Exeter/Hybrid
Who are we?
Exeter Students’ Guild is the University of Exeter’s students’ union, led by students for students. We’re an independent charity, offering a wide range of opportunities, services and support to help students get the most out of their unique journeys at university. This includes everything from social activities to making sure things are going well on their academic course. We have over 300 student groups and all of our work is led by, and in the best interest of our members.
The Guild is a truly rewarding place to work. Our talented and passionate staff make a real difference to the lives of students every single day, working together to achieve the Guild’s purpose: to shape an excellent student experience for all students at Exeter by empowering them to take their place in the world and make a positive difference. We are looking for people who recognise that the Guild is student-led and share a genuine passion for student engagement and empowerment. If you share a commitment to our values and want to be part of a radically inclusive organisation with a seriously exciting future ahead, we can’t wait to hear from you.
What will you bring?
- You’ll have some experience in delivering communications across multiple channels and working with the press and media.
- You’ll be able to write for different audiences, build relationships and manage a range of projects.
- You know how to simplify complex messages and use data to improve communications.
We offer lots of great benefits including enhanced family pay, at least 6-weeks’ holiday, sustainable travel incentives, access to exclusive discounts and perks and a free confidential advice service. We’re committed to helping you achieve a healthy balance between your work and home life through a real commitment to flexible and hybrid working. We also provide access to great development opportunities, including a personal development budget for you to spend on sharpening your skills. We’ll also help you to gain valuable experience, ensuring that you have opportunities to grow your career both here at the Guild and beyond.
Inclusion is central to the Guild. We approach our work collaboratively, empower our people and celebrate our uniqueness. If you’re driven to empower others and achieve great things, you’ll fit right in. Our people are proud of who they are and value each other’s differences, and we are committed to creating a diverse community that is radically inclusive of race, gender, age, religion, identity and experience.
To find out more about this role and working with us, please visit our website.
For general enquiries, please contact us using the details on our website.
How to Apply?
Please submit your application via our recruitment portal. You will need to provide an up-to-date copy of your CV, and answer the following questions related to the person specification for the role:
1. Please tell us about a time you created communications or content for a specific audience. How did you decide on the approach, tone and channels you used?
2. Please tell us about any experience you have supporting media, press or public-facing communications activity. What was your role and what did you learn from the experience?
3. Tell us about a time you worked with others to plan or deliver a campaign, project or communications activity. How did you manage priorities and collaboration?
Please note:
- We will contact you to let you know the outcome of your application. This can sometimes take a few days.
- You must be able to provide proof of your right to work in the UK before starting work with us. We are not currently able to sponsor employees requiring a visa.
- Applications received after the above closing date will not be considered.
A message from your new Manager
Emma Bayes, Communications Manager
If you'd like an informal chat with me to find out more about the role, the team and what we’re looking for in our Communications & Engagement Coordinator, you can get in touch with me via the details on our website. I would love to hear from you!
Dates for your Diary
- Closing Date: 17:00, Monday 15 June
- Shortlisting: Thursday 18 – Friday 19 June
- Interviews: Tuesday 30 June – Wednesday 1 July
Helping students to Love Exeter.
The client requests no contact from agencies or media sales.