"Finance Manager" Jobs in Greater London
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Post Title Community Shop Assistant Manager
Responsible to Community Shop Manager
Purpose of Post The Shop Assistant Manager will assist the Shop Manager in leading the paid and volunteer team to maximise the shop’s financial contribution and to promote the SCT mission by effective and entrepreneurial management and be responsible for the effective operation of the shop(s).
Salary£23,771.00. FTE Per Annum
Hours 35 hours per week
Location SCT Charity Shops (London)
Introduction:
Spitalfields Crypt Trust (SCT) is an East London charity providing practical help, support and training to people who have been homeless and suffering from addiction. It runs a homeless drop-in, a Recovery Hub (which includes an abstinence-based residential recovery hostel, a Primary Programme and a Continuing Care Programme), supported houses and two social enterprises supporting people in recovery from addictions to put their lives back together. Our integrative approach is based on the ‘Recovery Capital’ methodology and is a whole-person approach, which takes into account physical, cultural, social, human and spiritual factors and assets.
In employment we actively seek to recruit people with a good combination of talent, skills and potential, promoting equality for all, and welcome applications from a wide range of candidates. We select all candidates for interview based on their skills, qualifications, experience and commitment to the values and purposes of the organisation. (Sources - Equal Opportunities Policy 2.2 (i) and (v)). SCT is a growing organisation with opportunities for people with good motivational skills and high levels of initiative.
Role and Responsibilities:
Working alongside and reporting into the Shop Manager, together you will be responsible for the successful delivery of a profitable, customer focused shop.
Deputising for the Shop Manager, you will ensure the smooth running of the shop during their absence; this will include the accurate processing of any financial transactions, the delivery of shop floor and stockroom management, and adherence with policies and procedures.
Our shops are supported by a dedicated team of volunteers - we couldn't run our shops without them. You will oversee your volunteers' induction, management and development, and will encourage your shop team to share any ideas that may contribute towards the success of the store.
Together, you'll create a shop that will uphold SCT’s image and reputation, and help us raise vital funds that will help people in recovery from addiction and homelessness.
· To assist the Shop Manager in ensuring the shop is well run at all times
· To assist the manger recruit, train, manage and retain a volunteer team working within SCT values
· To optimise sales across all departments and to achieve set targets
· To ensure the team consistently provide excellent customer service to both customers and donors
· To maintain successful retail processes and merchandising.
· To maintain effective stock management and processing and carry out shop administration
· To take necessary action to repair and maintain the premises and to take all reasonable steps to protect SCT property from theft, damage or fire.
· To train staff and volunteers in and ensure team adherence to all health and safety policy and procedures with the support of the Shop Manger
· To work within the culture of maintaining a positive working environment to ensure job satisfaction and efficiency.
· Prepared to move around area and work at different locations if necessary.
· Ability to work flexibly, including working weekends.
· To be flexible when tasks not covered by the job description have to be undertaken.
Person Specification
Essential
Desirable
Skills and Knowledge
· Retail background
· People management skills
· Money management
· Good verbal and written communication skills
· Ability to work well as part of a team
· Good IT skills (including MS Office and email)
· Able to use own initiative
· Strong interpersonal skills
· Visual merchandising/window dressing
· Shop administration, finance,
Experience
· Commercial retail experience, preferably supervisory level
· Demonstrable and proven communication skills
· Demonstrable experience of working to targets
- Experience of working with donated goods
- Experience of working with volunteers
- Experience of charity retail
Cultural Indicators
Delivering Results
· Delivers great outcomes through our vision and strategy, effectively planning and meeting targets.
· Makes effective decisions.
Role Model / Leading by Example
· Is an inspiring role model for others, building trust and living our Vision / Mission and principles and delivering our services accordingly.
Continual Improvements
· Consistently seeks to improve how we do things to achieve and Embraces change and innovation.
Effective Communication
· Communicates clearly, effectively and honestly. Listens to others and adapts communication to suit them.
One Team
· Works with others as one team, actively collaborating to achieve a shared vision. Building relationships across SCT, sharing information and expertise.
Additional Benefits:
BUPA Employee Assistance Programme
BUPA Wellbeing plan
Cycle to work scheme
Season ticket loan
25 days annual leave (rising to 30 with length of service) plus bank holidays.
Contributory Pension Scheme with employer matched contributions of 5%
Training and Development opportunities
The client requests no contact from agencies or media sales.
We're seeking a passionate, innovative, and experienced leader to oversee the Tenancy Support Team (TST) North, a vital service providing housing-related support to people living in accommodation across North London.
About the role
As the Head of Service for TST North, you'll be at the forefront of driving positive change and ensuring the smooth operation of SHP’s largest Tenancy Support Service. With a focus on both day-to-day operations and strategic initiatives, you'll play a pivotal role in overseeing specialised projects and ensuring the delivery of high-quality personalised support housing-related and Move-On support.
The Head of Service for TST (North) is responsible for overseeing the day-to-day operations of the Tenancy Support Team (North) and bespoke projects that support the delivery of the main service. TST North comprises two distinct services funded via the Greater London Authority (GLA) – TST North (main contract), which offers tenancy and Move-on support to 1200 clients housed through the Clearing House Scheme, and TST North PRS which supports 200 clients housed in Private Rented Sector Accommodation.
The Head of TST will hold overall responsibility for motivating and managing the 50+ staff team, ensuring exceptional service delivery, targets are achieved, and clients receive the best possible support to enable them to sustain their tenancies. The Head of TST is required to demonstrate strong commercial awareness, be able to use KPI and outcome data to influence service delivery.
The post holder is required to be agile and dynamic in their approach to engaging and managing the multiple stakeholder relationships across all North London Boroughs, including the development and management of relationships with Private Rented Sector landlords and agents to ensure that Move-on targets are achieved. There is a strong focus on the development of processes, policies, and procedures that promote the key ambitions of the service and respond to changes in service delivery, either due to shifting funding priorities or the launch of new bespoke projects.
About you
- Experience in leading large and dispersed teams in either supported housing, advice, homelessness, or other relevant environment.
- Ability to manage multiple service priorities and commissioner/external stakeholders' demands and to remain motivated in a demanding and target-driven role.
- Experience in producing, analysing, and interpreting complex reports and statistics for use in service monitoring or planning.
- A strong understanding of the techniques aims and objectives of working with street homeless people, including those facing multiple disadvantages.
- An enthusiasm and well-developed skill for placing service users at the heart of service delivery and developing services based on their experience.
- Experience of financial planning for service delivery; budgetary responsibility and control. Wide-ranging knowledge of housing pathways and Move-on routes for people moving from housing with support to independence (hostels, Private Rented Sector, and social housing).
Closing Date: Thursday 28th March 2024 at midnight
Interview Date: Friday 5th April 2024
This post will require an Enhanced DBS check to be processed for the successful applicant. (Include if post requires a DBS.)
Our attractive benefits package includes:
- A salary increase after successfully completing six month's probationary period
- A 37.5 hour working week including flexible working hours (core hours are 10am – 4pm) in non-accommodation services
- 25 days annual leave, increasing annually to the maximum 30 days (plus paid Bank Holidays),
- A contributory pension scheme: Single Homeless Project will contribute the equivalent of 5% of your annual salary
- Staff Health Cash Plan and discounts scheme
- Comprehensive and integrated training programme designed specifically to develop the skills and knowledge involved in our work
Single Homeless Project is actively committed to equal opportunities and the promotion of diversity and inclusion, in all of our services and workplaces. We are also Disability Confident Committed and are IIP Silver accredited.
The client requests no contact from agencies or media sales.