Social Welfare Jobs
About us
SurvivorsUK exists for men, boys and non-binary people who have experienced any form of sexual violence.
We support – by providing services such as a helpline, counselling, ISVA and groupwork.
We challenge – by raising public awareness of the issue, and dispelling myths
We build – by creating and facilitating networks for better access to help
Role
SurvivorsUK is looking for a new Head of Fundraising to join our Management team. Directly reporting to the CEO, you will help us to develop our income generation strategy and help to deliver the next stage of our development.
Benefits of Working with Us
- We are a Disability Confident Employer
- Access to an Employee Assistance Programme
- Access to Clinical Supervision, if relevant for your role
- Access to gym at our Hackney Wick offices
- Commitment to your professional development
How to apply
To express an interest in the role and to be considered, please review our JD and Personal Spec and submit the following:
- An up-to-date CV.
- A supporting statement that addresses each of the requirements in the person specification and outlines your motivations for applying. You might find it helpful to use the personal spec requirements as sub-headings in your covering letter.
Closing date: Monday 22nd April 2024 at midday
Interviews: Week beginning the 6th of May. The interview will be held remotely via Teams
We encourage applications from people who share some of the identities of our service users (men and non-binary people), and from people from communities experiencing structural oppression (including Black and Asian, trans and disabled people). SurvivorsUK is committed to continually reviewing and developing our practice as an equal opportunities employer.
Please let us know if you would like any assistance or adjustments during the interview process. We are here to support you in any way we can.
The client requests no contact from agencies or media sales.
We are seeking an experienced and influential leader to join us as our new Chief Executive. You will play a crucial role in shaping and delivering a new strategy to increase our income, partnership, and growth potential.
Brighton and Hove Independent Mediation Service (BHIMS) is a small yet impactful community-based charity with a strong reputation locally. Our mission is to bring people in our community together to prevent and repair the harm caused by conflict.
Our high-quality work is driven by our wonderful office team and with the incredible support of a loyal network of mediators volunteering their time and expertise. We work in partnership with Brighton & Hove City Council, Lewes District Council, the Sussex Police & Crime Commission, various housing associations, community groups and charities. As a member of the Sussex Mediation Alliance, we work closely with Mediation Plus.
As Chief Executive you will be focused on diversifying and securing new income, building sustainable partnerships, and increasing our service impact overall – all the while collaborating with our dedicated team, volunteers, and Board of Trustees to achieve this.
Benefits
- 29 days annual leave, incl. public holidays
- 4-day week with hybrid working (office/home, Mon-Thurs, core hours 10am-4pm)
- Flexible working/TOIL
- Workplace pension scheme with 3% employer contributions
- Training & personal development
Values
Responsive | Accessible | Expert | Empowering | Supportive | Safe
Diversity, Equity & Inclusion
Brighton & Hove Independent Mediation Service (BHIMS) is committed to supporting and promoting Equity, Diversity & Inclusion – and complies with The Equality Act 2010. We believe that everyone has the right to live without fear or prejudice regardless of age, gender, race, sexual orientation, belief, or disability. BHIMS strives to create an inclusive workplace and tackle all forms of discrimination and inequality in both the workplace and the services the charity provides.
How to apply
Please apply with an up-to-date CV (max. 2 x A4) and a 1-page supporting statement, highlighting your skills and experience in relation to the personal specification. As part of your application, please complete our Diversity, Equity & Inclusion monitoring form, which is located on our website.
For more information about the role, please download the Candidate Pack, including job description and person specification
Thank you for your time and interest in advance.
Closing deadline: 12pm Monday 15 April 2024.
1st stage interviews: End April 2024 (TBC)
Final stage interview: May 2024 (TBC).
The client requests no contact from agencies or media sales.
We are seeking a highly motivated and experienced National Programme Manager to join The Phoenix Way team. The National Programme Manager will be responsible for the day-to-day management and oversight of our fund, ensuring its effective implementation and impact. This is a key leadership role that requires strong project management skills, strategic thinking,and a passion for driving meaningful change.
The National Programme Manager will be working closely with the National Convenor, The Phoenix Way National Leadership Group (NLG), Global Fund for Children (GFC) and national and regional panels to co-design a collaborative grant-making process.
They will support the development and implementation of the overarching Phoenix Way vision, national and regional plans, which include infrastructure development support, ensuring a consistent approach to grant-making across the nations and regions in line with programme and funder requirements.
Candidates must respond to the 3 questions and submit their CV.
The client requests no contact from agencies or media sales.
Prospectus is delighted to be working with The Social Change Agency to recruit their new Business Development Manager.
As a Disability Confident employer, they commit to interviewing all candidates with a disability who meet the minimum requirements for the role, please see below for more details.
The Social Change Agency is a B-Corp and an award-winning organisation recognised as one of the top social enterprises in the UK. The collaborative expert team supports people to solve the most pressing issues of our time. This is an exciting opportunity to make a big impact in this small friendly team and on the organisation itself.
As the Business Development Manager, you will report directly to the CEO and will be responsible for developing a business development strategy and maintaining the business development pipeline, as well as producing high quality proposal, tender and pitch documents to grow the profitability of the business and diversify the client base. You will work with the senior leadership team and the Marketing Manager to identify new leads and effectively manage a number of inbound projects and enquiries for the Agency.
To be successful, you will be aligned with the organisation's values of; Curiosity, Courageous, Creative, Collaborative and you will have a passion for social change. You will need previous experience of proposal writing and you will have good analytic skills and strategic awareness and be able to analyse business development related insights and data to make recommendations.
This organisation offers hybrid working between an office in London (two days per week) and home. This position is ideally full time, however if you are looking for a job share or a different work pattern, please get in touch to discuss further.
To apply
We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity.
If you feel you meet some of the criteria but not all, we really hope you'll enquire and learn more. Prospectus can advise and support on each part of the role and hopefully your application, so we look forward to hearing from you.
At Prospectus we invest in your journey as a candidate and are committed to supporting you in your application. In order to apply please submit your CV in the first instance. Should your experience be suitable, we will send you the full Job Description and Application Questions and will arrange for a call and/or meeting to brief you on the role. You'll then have all the information you need to formally apply. We are looking forward to speaking with you soon.
Daughters of Charity Services operates as a family of charities across Britain, providing a diverse range of services to various communities in need of support. We are seeking a Group Communications Manager who will support the mission of Daughters of Charity Services through leading our work on communications, advocacy and campaigns as we seek to secure social justice for those in greatest need.
Reporting to the CEO, and working closely with the leadership of our member charities, the Group Communications Manager will lead on communications and campaigns strategies for our national initiatives, and in finding effective ways of supporting both ourselves and our member charities to engage key stakeholders. The Group Communications Manager will seek to shape public awareness of the issues and challenges faced by those we seek to support, ensuring that their voices are heard by those who shape policy. The successful candidate will build awareness of our work and the issues we seek to raise through the creation of engaging impact reports, regular newsletters, the development of campaign materials, and through fostering effective collaboration with a range of organisations sharing our mission.
Prior experience of developing extensive, tailored communications strategies and campaigns is essential. We expect the successful candidate to be an outstanding communicator, and to possess significant experience of building successful, high-impact multi-stakeholder partnerships. Strong skills in managing social media and online content is also required.
We offer: 30 days annual leave (including bank holidays) pa pro rata; pension scheme; Life Assurance; hybrid working and flexible working requests are welcome.
Daughters of Charity Services is dedicated to upholding the Vincentian Charism, and the Christian heritage upon which it is founded. We are proud to employ people of all faiths and none, but it is essential that the post-holder is committed to learning about, acting in accordance with, and further promoting the Vincentian values which underpin all aspects of our work.
To apply for this exciting role, please download an application pack from our website: Daughters of Charity Services (click on the news tab) and return your completed application form to the email address provided by the closing date of: Monday 15 April 2024
Interviews: Wednesday 24 April 2024
Appointment subject to satisfactory references & proof of right to work in the UK.
The Middlesbrough Programme on Gendered Poverty is an exciting collaborative programme bringing together Buttle UK, the Smallwood Trust and Turn2us to test whether a co-produced & collaborative approach to grant-making can transform the lives of women and their children.
The programme aims to:
- Shift power to people worst impacted by gendered poverty and work to end gendered poverty
- Develop the programme using co-production techniques so that the voices and experiences of the women and their children, who face issues created by gendered poverty, inform and shape the programme
- Deliver the programme with and to communities of the most marginalised women and their children
- Apply an evidence-based approach to our work and programme design
- Use grants as a primary response and tool, effectively and efficiently
- Learn as we go and work to understand how intersections of inequality impact on our grant making
- Identify opportunities to influence other grant makers and policies to support wider system change.
We are seeking an energetic, organised and passionate Programme Manager who will work with us to take this programme to the next level. We want this project to be led and informed by the women affected by gendered poverty because we know it will help us have a greater impact and shift power.
The Programme Manager sits with Turn2us’ Local Programmes Team alongside two other programmes working with communities to achieve financial security for all.
We offer flexible working patterns, both in terms of hours and remote working, however regular in person work in Middlesbrough and London will be required.
Please note that all job offers are subject to 2 – 3 satisfactory references and an advanced disclosure satisfactory to Turn2us from the Disclosure & Barring Service (DBS).
Closing date: 17th April 2024
Interview date: w/c 22nd April 2024
The client requests no contact from agencies or media sales.
Transform Your Career & Community: Join Us as the Director of Health Transformation
Are you ready to make a real impact in the health sector and transform the lives of residents in City & Hackney? Hackney CVS is looking for a visionary and dynamic Director of Health Transformation to lead our journey towards a healthier and more equitable community. This is not just a job; it’s a calling for those passionate about making a difference in public health, especially for marginalised groups and communities.
Why You Should Apply:
Be at the Heart of Change: Play a pivotal role in shaping and delivering innovative health outcomes. Lead a team dedicated to improving population health through effective partnership working across the voluntary, community, and cross-sector agencies.
Drive Community Empowerment: Empower communities, especially those representing the Black & Global Majority and other marginalised groups, to have their voices heard. Use your experience to engage and influence system leaders and policymakers.
Innovate and Collaborate: Oversee a range of innovative programmes that build the infrastructure for collaborative community work. Facilitate partnership working and embed coproduction approaches to health service design and delivery.
Build and Grow Relationships: Inherit and expand a strong network of trusted relationships across City & Hackney, driving growth and shaping the future of our health services.
Your Role Will Include:
Strategic Leadership: Develop strong relationships with key health and care system partners to engage the VCS in shaping local health transformation activities.
Operational Excellence: Manage resources effectively to deliver impactful programs, ensuring alignment with strategic priorities and robust financial planning.
Advocacy and Communication: Advocate for the VCS and local communities on health and care boards, and ensure high-quality communications to engage key audiences.
Who We’re Looking For:
Experienced Leaders: Significant experience in partnership approaches, addressing inequalities, and managing contracts and budgets within the health transformation sector.
Strategic Thinkers: Ability to contribute to the direction of the organisation, with excellent analytical, negotiation, and presentation skills.
Passionate Advocates: Strong commitment to equality, diversity, and inclusion, with the skills to build relationships across organisations at a senior level.
Why Hackney CVS?
Join us and enjoy benefits like 25 days of annual leave, continuous professional development opportunities, staff wellbeing initiatives, flexible working, and a supportive and inclusive working environment. Hackney CVS is not just an employer; we’re a community committed to making a difference.
Ready to take the next step in your career and contribute to meaningful change in City & Hackney? Visit our website for more information and to apply.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
AFSG Coordinator Role Description
The Academic Forum for the Study of Gambling (AFSG) is seeking a Coordinator to support organisational sustainability, membership, and outreach activities. This is a one-year contract position with the possibility of extension. The salary available ranges between £30,000 and £40,000 depending on experience, qualifications, and time commitment. This is a part-time (between 2 and 4 days a week, to be agreed upon with the successful applicant), remote working position, and the applicant must be based somewhere in the United Kingdom.
The AFSG Coordinator will report to the AFSG Executive Committee and will work closely with Greo Evidence Insights (Greo), the organisation that provides administrative and logistical support to the AFSG. The Coordinator will work independently on the tasks outlined below and will be required to attend meetings of the AFSG to provide regular progress updates.
Responsibilities:
AFSG planning and sustainability.
The Coordinator will be responsible for:
- Developing and enacting a sustainability plan to establish the AFSG as an independent formal, registered charity, not-for-profit, or similar appropriate entity. This could include, but is not limited to the following activities:
- researching possible organisational structures including liaising with other academic societies/membership bodies to gain understanding of their operations, infrastructure, articles of incorporation and funding structures;
- proposing an organisational structure that would support AFSG sustainability goals;
- connecting with professionals and services necessary to implement a sustainability plan; and recruiting trustees (if applicable).
Network growth and promotion.
The Coordinator will be responsible for:
- promoting and raising the profile of the AFSG; developing and implementing a communications strategy to increase engagement with the AFSG;
- creating, writing, sharing, and engaging with relevant content via AFSG social media channels;
- managing (i.e., formatting, maintaining distribution list, and disseminating) an AFSG newsletter or other equivalent communication project;
- seeking opportunities to promote the AFSG and AFSG funding opportunities in appropriate locations such as academic journals or research databases; managing all membership communications;
- assessing and proposing other appropriate knowledge translation opportunities and activities for the AFSG;
- supporting other AFSG activities, projects, and initiatives that may arise, as they relate to membership relations, communications, and outreach;
- and maintaining and updating the AFSG website.
Mobilisation of funded research projects.
The Coordinator will be responsible for:
- organizing a webinar series featuring AFSG funded research presentations/webinars for AFSG members;
- supporting the organising committee of the Current Advances in Gambling Research conference series.
Qualifications
Essential qualifications.
The AFSG Coordinator must have:
- experience in one or more of the following sectors:
- mental health and wellbeing; academic research/support; professional societies or the charity sector; bid development and partnership engagement;
- excellent written and oral communication skills with the ability to network and build meaningful relationships;
- experience managing social media and webinar platforms;
- experience using basic tools to build and manage websites;
- ability to recognise, navigate, and escalate sensitive issues to the AFSG Executive Committee and Greo as appropriate.
Desirable qualifications and experience.
It would be valuable for the AFSG Coordinator have one or both of the following assets:
- experience establishing a UK registered Charity
- knowledge of the field of gambling studies
HOW TO APPLY
Please submit your cover letter and CV in one continuous pdf by an email via the button below.
The subject line of your email should be “AFSG Coordinator”.
If you require accessibility-related accommodations to participate in the recruitment process, please email the above address with “Accommodation Required” in the subject line and provide your contact information.
Applications are due by 23:59 BST on April 7, 2024. Application review and candidate interviews may be conducted on a rolling basis (e.g., prior to the application deadline).
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
RABI is the charity at the heart of farming, providing expert mental health and wellbeing support, as well as financial, emotional and practical help to farming people in England, Wales and Northern Ireland.
Our team is based across England and Wales and work closely with their extensive regional networks of specialist partners, local authorities and support organisations. The charity’s grants empower farming people to become financially resilient, and their expert mental health support builds emotional resilience to help farming people feel better equipped to tackle the many uncertainties and challenges that our farming communities face today.
Summary of the role and key purpose
RABI is seeking a talented and experienced Digital Communications Manager to play a key role in evolving our digital communication strategy and online presence. Reporting to the Head of Communications, the role involves overseeing all aspects of digital communications, managing social media platforms and coordinating the development of engaging content across multiple channels. The Digital Communications Manager will play a vital role in strategizing, executing, and evaluating digital initiatives to effectively convey RABI’s mission and impact, The new role will also project manage the development of a new RABI website.
This is a fantastic opportunity to help transform how RABI delivers its digital communications whilst working as part of a vibrant and supportive Communications team.
Key Responsibilities:
Digital Strategy Development
- Develop and implement a comprehensive digital communications strategy aligned with RABI’s organisational aims.
- Identify new digital trends and technologies to enhance RABI’s digital presence.
Social Media Management
- Manage and grow RABI’s national social media accounts (Twitter, Facebook, Instagram, LinkedIn) to increase quality engagement and followers.
- Develop and own RABI’s social media content calendar, working with internal departments and external partners to ensure monthly content is written and mapped in advance.
- Audit and redesign RABI’s regional and local RABI social media accounts, developing toolkits and guidance for RABI’s Volunteering team.
- Create compelling and shareable content, including graphics, videos, and articles to effectively communicate RABI’s initiatives and success stories.
- Collaborate with RABI partners to create eye-catching social media content for media announcements.
Internal Communications
- Support and help to develop RABI’s internal communications platform.
Website Management and Development
- Project manage the development of a new website for RABI, working closely with the IS team and external web developers to create a multi-purpose site integrated with RABI’s new CRM.
- Oversee the transition to the new website, ensuring a seamless user experience and alignment with RABI’s brand identity.
- Ensure the website is optimised for search engines, accessibility and user engagement.
Content Creation
- Produce and/or share high-quality and engaging digital content, including blog posts, website articles, videos, and infographics, to promote RABI’s programs and events.
- Coordinate with internal teams and external partners to gather content and stories from the farming community.
Data Analysis and Reporting
- Analyse digital communication metrics and use insights to refine strategies, enhance engagement and measure the impact of online initiatives.
- Prepare monthly social media reports for the Head of Communications to share as part of a monthly communications update to staff, highlighting successes and key performance indicators.
Stakeholder Engagement
- Collaborate with internal departments and external agencies to create online campaigns and appeals, driving engagement, support and fundraising opportunities.
- Build and maintain relationships with influencers, ambassadors, partners and supporters to expand RABI’s reach and impact.
Crisis Management
- Monitor social media channels and respond promptly to comments, messages, and inquiries, including managing any negative feedback or crises effectively and professionally.
Key Relationships:
Internal: Communications Team and other relevant departments including Partnerships, Fundraising, Volunteering and Service Delivery.
External: External service providers, partners, and stakeholders in the agricultural sector.
Person Specification:
Essential:
- Bachelor’s degree in Communications, Marketing, Digital Media or a related field.
- Proven experience (minimum 5 years) in digital communications, social media management, content creation, strategy creation and website development.
- Demonstrated experience in project managing website development projects, ensuring successful implementation and seamless user experience.
- Strong understanding of digital marketing principles, including SEO, analytics tools, and emerging trends in the digital space.
- Exceptional writing and editing skills with the ability to produce engaging content tailored for various online platforms and diverse audiences.
- Excellent organisational skills with the ability to manage multiple projects and deadlines in a dynamic environment.
- Expertise in SEO strategies and implementation to enhance visibility and ranking of RABI’s content.
- Proven ability to collaborate effectively with internal teams and external partners.
- Flexible and adaptable work approach, able to adjust to changing priorities and work independently in a hybrid and remote work environment.
- Prior experience in effectively managing online crises and responding to negative feedback on social media.
Desirable:
- Knowledge and experience of Microsoft Dynamics 365 - Customer Insights.
- Previous experience of using Meltwater.
- Previous experience in a charitable or non-profit organisation.
- Knowledge of the agricultural sector and farming communities.
- Experience in training and capacity-building initiatives.
This role profile is not exhaustive and is subject to review in conjunction with the post holder according to future developments at RABI.
Early applications are encouraged for this position as shortlisting and interviews will take place on a rolling basis. We reserve the right to close this advertisement early if we receive a suitable application prior to the deadline.
RABI is proud to be an equal opportunity employer and aims to ensure that all employment practices secure equality of opportunity and that no prospective or current employee receives less than favourable treatment at RABI as a result of their sex, sexual orientation, age, race, religion, belief, ethnic origin, disability, marital, or for any other reason which cannot be shown to be justifiable. Our recruitment process strives to ensure that individuals are selected only based on their relevant skills, experience, qualifications and abilities.
The client requests no contact from agencies or media sales.
Home based or London
5-8 days per year, depending on the committee role
Salary: This is a voluntary role. Committee members receive no remuneration. Reasonable expenses can be claimed in line with NCVO’s expenses policy.
Closing date: 26 April
Longlisting: week commencing 29 April
Shortlisting: weeks commencing 13 and 20 May
Interview dates: by 14 June
NCVO exists to support, empower, and advocate for charities. We have around 17,000 charities, voluntary organisations and community groups as members. Government decision makers, voluntary sector leaders, campaigners, funders and policy developers look to NCVO for our in-depth knowledge and wide-reaching connections.
To help ensure sustainability for the charity sector we must innovate, diversify, and challenge ourselves like never before. We must be bold, courageous, and ambitious to make the biggest possible difference.
This year we’ll start designing a new strategy to shape our work. For success, we need the most visionary minds to help support us and the sector. We’re looking for outstanding people to join our committees.
Our committee members:
- support our board with expert advice and guidance
- make sure the board considers a wider range of views and perspectives
- ensure decisions are made in the best interests of the charity and the voluntary sector.
Committee Roles:
- Audit and risk committee chair
- Audit and risk committee member
- Governance and nominations committee member
- People, culture and inclusion committee member
About NCVO
We are the charities charity. For over 100 years, NCVO has stood shoulder to shoulder with communities, championing and celebrating voluntary action.
Our membership is made up of around 17,000 voluntary organisations across England, from small, grassroots community groups and social enterprises, to large, far-reaching charities.
We believe that communities are strengthened by voluntary action. We therefore want charities to thrive and be empowered to deliver for people and communities.
We focus on empowering charities and volunteers by making sure they have the knowledge, tools, and resources they need. We advocate for and with our members, giving voice to those not often heard, and harnessing the collective power of partners to ensure the voluntary sector is valued. We bring charities together so they can learn, connect, and create greater impact.
As the voluntary sector and volunteering adapt to new challenges and a changing context, so must NCVO. We are therefore prioritising work to evolve as an organisation to ensure we live our values of ambition, inclusion, openness and collaboration in everything we do internally and externally.
We have around 85 staff and income of around £8m per year. With our members at the heart of everything we do, our mission is to unite to champion the remarkable role of charities and volunteers. Because stronger charities make for stronger communities.
We’re located a short walk from London King’s Cross station in a modern accessible building, overlooking Regent’s Canal.
The client requests no contact from agencies or media sales.
Dual Registered Manager - Residential & Supported Living Services
Ilford
37.5 hours per week
Salary: £43,500 per annum
Here at Norwood, we are looking for an enthusiast and driven individual to take up the role of Dual Registered Manager. This position involves managing 3 services in Ilford - 1 residential care home and 2 supported living services for adults with learning disabilities.
Key responsibilities of the Dual Registered Manager include:
- To manage the services in line with Norwood’s Vision, Mission and Values whilst ensuring compliance.
- Maintain a high-quality service working in partnership with colleagues and stakeholders to manage and support all services.
- To create and develop positive relationships with families and other professionals.
- Review budgets, staff rotas, complaints and relationship building with external regulatory bodies.
- Provide support, supervision, development and mentoring to all staff including appraisal and supervision.
- To contribute to the development of new policies and practices within the services and to maintain systems.
- Work within and maintain the quality management system for the organisation and to adhere to the CQC standards and regulations.
- Cover on-call duties on a rota basis.
- Ensure that each person’s package of support is sufficient to meet their needs and that the care and support provided is person-centred.
- Responsible for the recruitment, training, supervision and appraisal of a team of staff.
- Enable and empower the people we support to live an ordinary life as active citizens in the community, by maximising independence and promoting their choices and decisions as much as possible.
Experience and Skills required:
- Registration as Registered Person under the Health and Social Care Act (2008) is an essential requirement of this role.
- Achieved NVQ Level 5 Health & Social care.
- Previous experience working in a residential/supported living setting including supervisory responsibilities, supporting Adults with learning disabilities.
- Knowledge and understanding of current legislation including Health and Social Care Act (2008) and have experience in reviewing and monitoring service delivery.
- Strong leadership and team working skills, people management, delegation and budget setting and management.
- Willingness to undertake the Skills for Care Induction.
- Having a full clean UK driving license, with access to vehicle, is desirable.
Benefits at Norwood include:
- The opportunity to work for a leading UK Charity
- Competitive salary & benefits package
- Generous annual leave entitlement
- A challenging and varied role
- A supportive team
- Unlimited access to staff referral scheme
We reserve the right to close this advertisement early if we receive a high volume of suitable applications.
We actively celebrate everyone's' different abilities, sexual orientation, ethnicity, faith, and gender. Everyone is welcome and supported in their development at all stages in their journey with us.
Salary: £33,930 – £37,700 per annum pro rata + 8.5% pension contribution after successful completion of probation period.
Hours: Full-time or Part-time, minimum 3 days per week
Contract type: Permanent
Location: Battersea Library and home-working
Are you an experienced advice manager, or an advice supervisor looking to progress in your career? Are you passionate about helping others and looking for a challenging and rewarding role?
We are looking for a motivated individual to join our team as a Service Manager. This crucial role involves overseeing some of our health-related projects that work with health partners to get advice to people in the community who are most in need. These projects include the following; our Patient Welfare Advice Service – taking referrals from local GPs and social prescribers, our Community Mental Health Transformation Project – linking those experiencing poor mental health with welfare advice, plus others as required.
What will I be doing?
Make an impact every day by…
- Leading health projects, working with health partners to improve access to our advice services.
- Managing CAWs relationship with funders and commissioners; ensuring that reports and returns are completed to time and contracts are complied with - with a view to sustaining and potentially expanding funding for our projects and services.
- Ensuring the delivery of high-quality advice and information as part of these projects and services within the aims, policies, procedures and principles of the Citizens Advice service.
- Leading staff and volunteers to effectively perform their duties and responsibilities and ensure that advice staff and volunteers are supported, supervised, recruited and trained to perform their roles.
- Working collaboratively with the Management team, contributing to regular meetings developing services across the organisation.
What skills are we looking for?
We are looking for an empathetic and knowledgeable candidate with some experience in supervising advice staff and volunteers and an understanding of how funded projects work.
Citizens Advice Wandsworth is passionate about promoting equality, valuing diversity and working inclusively. We welcome applications from all suitably qualified persons particularly people with Disabilities and Black, Asian and Minority Ethnic applicants, as these groups are currently under-represented in our workforce.
What will I gain?
You will be part of a fast moving and exciting organisation, and part of a diverse and friendly team who are passionate about supporting people through hardship.
Here at Citizens Advice Wandsworth, we have a strong commitment to professional development and continuous training to help you develop and progress in your role.
We also offer these benefits:
- Access to training courses and professional development opportunities.
- Maternity, parental and caring leave paid above the statutory minimum.
- 8.5% pension contribution (after successful completion of your probation period).
- Access to an Employee Assistance Programme and clinical supervision.
- Cycle to Work scheme.
- Childcare voucher scheme.
- Generous leave entitlement, we give 25 days annual leave (with regular increases based on length of employment) plus public holidays and time off between Christmas and New Year.
- Option of flexible working arrangements where possible
For further information about the role and an application form, please visit our website via the apply button
Closing date: Monday 22nd April 9am
Interviews will be held: Thursday 25th April
Salary: Starting salary of £33,930 rising to £37,700 after 24 months + 8.5% pension contribution
(after satisfactory completion of your probation period).
Hours: Full time, option for part time and flexible working
Contract type: Permanent.
Location: Our offices in Battersea Library, with home working possible
Are you an experienced office or business manager, or do you have the skills and are looking for a new role? Are you passionate about helping others and looking for a challenging and rewarding role?
We are looking for a motivated individual to join our team as our Business Manager and Company Secretary. This is a unique and crucial position in our charity – it is not client-facing but is essential to the running of the organisation. We need someone motivated by our aims and dedicated to ensuring the smooth and efficient running of our ‘back-office’ functions.
What will I be doing?
The post-holder will lead on premises, facilities, finance and personnel and administration systems in order to support the effective delivery of CAW services to clients and management of the organisation.
Reporting to the CEO and responsible for the recruitment and management of administration volunteers, the post holder will take the lead on maintaining our office systems and processes.
What skills are we looking for?
1. Previous office administration experience, ideally including experience of:
- Providing administrative support.
- Administering finance systems
- HR administration
2. Methodical and well organised with the ability to work on own initiative, prioritise work, and meet deadlines.
3. Good numeracy skills for monitoring and analysis of statistics and budgets.
4. Good interpersonal, written and oral communication skills including ability to take accurate minutes.
5. Good computer skills including excel and other Office applications and Quickbooks
6. Flexible approach and willingness to work as part of a team.
7. Understanding of the aims, principles and values of the Citizens Advice Wandsworth service and its equality and diversity policies, and willingness to operate within them.
Citizens Advice Wandsworth is passionate about promoting equality, valuing diversity and working inclusively. We welcome applications from all suitably qualified persons particularly people with Disabilities and Black, Asian and Minority Ethnic applicants, as these groups are currently under-represented in our workforce.
What will I gain?
You will be part of a fast moving and exciting organisation, and part of a diverse and friendly team who are passionate about supporting people through hardship.
Here at Citizens Advice Wandsworth, we have a strong commitment to professional development and continuous training to help you develop and progress in your role.
We also offer these benefits:
- Access to training courses and professional development opportunities.
- Maternity, parental and caring leave paid above the statutory minimum.
- 8.5% pension contribution (after successful completion of your probation period).
- Access to an Employee Assistance Programme and clinical supervision.
- Cycle to Work scheme.
- Childcare voucher scheme.
- Generous leave entitlement, we give 25 days annual leave (with regular increases based on length of employment) plus public holidays and time off between Christmas and New Year.
- Option of flexible working arrangements where possible
For further information about the role and an application form, please visit our website via the apply button
Closing date: Wednesday 24th April 9am
Interviews will be held: W/c 29th April
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Purpose and Scope of the Role:
The Refugee & Migrant Centre (RMC) are renowned for our work in assisting refugees and migrants through crisis and disadvantage; we remove barriers to integration and help our clients to become equal citizens. This great opportunity offers an experienced and innovative candidate the chance to join us, as our HR lead.
This is an exciting time to be joining the team, as we continue to grow to meet our aspirations. RMC are seeking a forward-thinking candidate who will be responsible for ensuring an excellent human resources service to the organisation including advice on complex employment matters, effective employee relations, recruitment, policies and procedures and ensuring that fair and consistent practices are followed in relation to all employment matters. This role is vital to our infrastructure following a period of rapid growth in staff numbers at the charity, as well as in our external activities and impact.
Location: RMC has four branches in Birmingham, Wolverhampton, Walsall and Dudley. The successful candidate will be based on site in Birmingham and/or Wolverhampton with regular travel required to all branches when necessary.
Salary and benefits: £43 - £46k depending on experience and qualifications. Company pension, Employee Assistance Programme, health and wellness support. Training and opportunities for advancement
Hours: Full Time (5 days/35 hours per week)
Contract: Permanent
Main Tasks and Responsibilities
The key features of the role cover:
Strategy
· Support the Senior Leadership Team (SLT) in ensuring strategic workforce planning and change management in alignment with RMC’s overall strategy.
· The post holder must have a proven track record in managing complex HR issues such as grievance, disciplinary, sickness absence and other HR matters and be able to support managers in building effective working relationships.
Service Management
· Leading the provision of a comprehensive human resources service to ensure that we are recruiting the best employees and volunteers and supporting them to deliver outstanding services and other positive change for refugees and migrants.
· Managing RMC’s Human Resources in line with relevant service standards, key performance indicators and the human resources budget, ensuring robust plans are in place but also flexibility to cope with new needs, as they arise.
· Advising the SLT (CEO, Deputy CEO and Head of Services) and other senior managers on human resources matters and ensure all people managers in the organisation have the necessary skills and support to address complex employment issues e.g. in relation to sickness, performance and disciplinary and grievance processes.
· Leading on ensuring that all human resources policies and processes are adequate and reviewed regularly.
· Overseeing RMC’s performance management framework and advise senior managers on any remedial actions required.
· Ensuring timely and accurate workforce information is available as required for trustees, senior managers and the Finance team (e.g. for payroll purposes).
· Actively contribute to RMC’s evaluation process and participating in salary appeal panels and salary benchmarking exercises, and providing advice to senior managers on any salary-related matters.
Learning and Development
· Ensuring the People and Human Resources team provides the best possible learning and development opportunities for RMC employees and monitoring compliance with mandatory training (including data protection, health & safety, and safeguarding).
· Coordinate existing and potential learning and development opportunities.
Culture and Staff-Wellbeing
· Overseeing initiatives to promote the wellbeing of staff, including volunteers, being mindful of the impacts on them of working with marginalised members of society, and monitoring and supporting the wellbeing of staff.
· Managing staff satisfaction surveys, including analysis of results and working with SMT to develop action plans in response to the results.
· Monitoring the diversity of staff and volunteers. Helping to ensure the existing broad diversity at the RMC is maintained and enriched further.
Compliance
· Ensuring compliance by RMC with employment law and safeguarding obligations in relation to staff, including safe recruitment.
· Ensuring any personal data of staff, including volunteers, is kept in line with data protection regulations.
Other Responsibilities
· Recognising the importance of taking care of own wellbeing and taking advantage of wellbeing initiatives offered by the organisation to our staff.
· Ensuring compliance with organisational policies and practices, and attendance at mandatory training.
· Any other duties as required by the organisation.
There will be a two-stage interview process with the 1st stage consisting of presentation and interview and the 2nd of informal meetings with groups of key managers.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.
The client requests no contact from agencies or media sales.
We are looking for a Supporter Development Manager for a 12 month contract with an inspiring national social welfare charity, to be responsible for delivering exciting projects all designed to generate income or to steward supporters.
This is a hybrid role, with 2 days a week in the London office.
The Charity
A long standing national charity, dedicated to providing life long support from advice services to rehabilitation. They have a staff of c1,500 people securing over 150m last year.
You would be joining a highly respected organisation, known for its supportive and inclusive working culture, offering fantastic benefits including 28 days paid holiday per year (plus bank holidays), contributory pension scheme -employer contribution up to max of 10% and an employee assistance programme as well as much more!
The Role
Plan and manage campaigns end to end,to supporters and shoppers through channels including direct mail, email, telephone, SMS, social media and supporter stewardship events.
Implement supporter development strategies to include welcome communications, upgrade, reactivation and other stewardship-based initiatives to maximise retention.
Work with the Senior Product Managers to produce annual and campaign budgets.
Coach and mentor members of the team in communications expertise and management skills.
The Candidate
Significant experience of planning and managing complex direct marketing campaigns including direct mail and email.
Effective management of multiple key suppliers, ensuring service is to agreed standards
Significant evidence of effective income and expenditure budget management and of producing scenario models and
forecasts.
Experience of managing and leading large and complex projects.
IMPORTANT NOTE
Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful, but we positively encourage you to apply for any other positions that you may see in the future.
We apologise that we cannot contact everybody in person but thank you in advance for your interest.
Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.