Jobs in Berkshire
We're looking for four kind, compassionate and resilient Support Workers to join our Learning Disabilities service in Hammersmith & Fulham.
£27,352.00 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.
Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Specialist Support Workers within Look Ahead are required to have either an extra dimension of experience or a higher qualification level as determined relevant for the particular post. Specialist Support Workers provide information, social inclusion and vocational opportunities to support people to recover and stay well; exercise choice and control in their care and lives; and participate on an equal footing in the community. Support is also provided to develop a model of re-enablement towards self-advocacy, self-management and empowerment, incorporating the principles and practice of recovery, co-production and peer support.
This role requires a valid Right to Work for the UK as Look Ahead are not a sponsoring organisation.
What you'll do:
* Building supportive, trusting relationships with customers and creating a positive atmosphere
* Carrying out holistic assessments of new customers which incorporate relevant statutory referral information
* Conducting regular key work sessions that are innovative and engaging in order to achieve Support Plan goals
* Create support plans for providing appropriate services based on on-going assessment and reflecting the services and resources available to enable customer to progress in their recovery
* Ensuring ongoing assessment and management of risks associated with customers within an attitude of positive risk taking
* Provide support and access to relevant services to enable customers to continue their recovery and empower customers to self-manage their medication regimes through individual re-enablement programmes and informed decision making
* Undertake support work in partnership with external stakeholders to compliment their interventions
* Developing productive relationships with partner organisations to improve service outcomes
* Demonstrate strong commitment to the functioning of the staff team and to support colleagues in providing a high level of service and safety to customers
* Involving customers in the design, development and delivery of the service
* Adhering to lone working protocols and maintaining high levels of awareness in relation to the health and safety of yourself and colleagues
* Ensuring Look Ahead Health and Safety policies and local protocols are adhered to at all times e.g. fire risk assessments, fire alarm checks etc.
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
* Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
* Exudes a warm friendly presence and open behaviour
* Prefers working as part of a group or team
* Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
* Has a practical and logical mind and is naturally well organised
* Thrives on change and enjoys dynamic diverse environments
* Is confident with high levels of self-esteem
* Is respectful, articulate and sensitive in style of communication
* Is motivated towards excellence and improvement of personal performance with a can do attitude
* Ability to cope positively with challenging and diverse behaviour
What you'll bring:
Essential:
* NVQ Level 2/3 or equivalent with some or equivalent sector work experience
About us:
Look Ahead is a dynamic, leading, not-for-profit care and support provider in London and the South East. As an organisation we deliver over 110 services, providing support to around 7000 customers each year. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Please see our website for full job description.
My client, a fantastic national Charity now has an urgent interim requirement for a Senior HR Adviser to join their HR team for an initial 3-6 month period. Please note, this role offers fully remote working and requires a full-time, 35 hours per week commitment.
This organisation is looking to deliver a rapid review and overhaul of its HR service that currently supports approximately 300 colleagues and is looking for someone to provide additional support in the initial phases of this transition. As Senior HR Adviser you will work as part of a small HR team to provide a generalist HR service to the organisation, whilst also helping to drive the function forward by reviewing, identifying and recommending areas for future HR development and investment. Particular focuses in the short-term will include supporting managers to resolve a range of ER issues cases such as performance and sickness absence, updating a suite of HR policies, supporting the development of a new performance framework and reward and recognition framework, looking at current recruitment practices, particularly through an EDI lens, supporting the development of wellbeing initiatives, exploring opportunities to increase usage and impact from the HRIS, and lots more!
This role will suit a proactive HR professional with a proven and demonstrable breadth of generalist HR advisory experience and knowledge spanning the full employee lifecycle and HR remit. Importantly, my client is looking for a self-starter with a flexible and adaptable approach to tackling what needs to be done, and who thrives in a fast-moving, fast-paced environment. The ideal candidate will also enjoy using their initiative to identify opportunities and drive improvements in HR processes, practices and impacts, and also bring a very hands-on approach to getting things done.
Senior Finance Manager | £55,000 - £64,600 | Permanent | Fully Remote / Home Based
For the UK's largest not-for-profit social enterprise in the employment and social mobility sector, we are recruiting a Senior Finance Manager. This role will provide high quality financial information and analysis to senior managers and external stakeholders supporting decision-making. This is a highly commercial role, which is key in ensuring service quality is maximised, and financial performance targets are achieved. The Senior Finance Manager will lead a team of 4 and will suit someone happy to work fully remotely whilst developing excellent relationships across a large, multi-location organisation.
Main Duties:
- Budgeting and Cost Control - Lead divisional budget setting and forecasting process
- Coordinate monthly key variance summary in financial performance and KPIs for senior management
- Interpret and present complex financial information to non-finance managers, supporting decision-making and improvements to budget and forecast performance
- Financial Reporting - Maintain robust financial controls across the division and coordinate the audit process with the financial reporting team. Preparation of year end accounts, liaising with auditors
- Lead the team to produce external financial returns to funders, dealing with queries
- Financial Analysis - Support business planning process, and short- and medium-term financial targets
- Lead the production of the multi-year financial forecast with the FP&A team
- Lead in planning and managing the year-end accounts closedown process
- Lead and develop workflows to ensure month-end processes are robust
- Work with Project Accounting team to provide finance support in costing, pricing, and tendering of new business opportunities
- Lead and motivate a team of Finance Managers and Management Accountants
Person Specification:
- CCAB Qualified
- Substantial experience of working at senior level in financial management across a complex organisation
- Experience leading and motivating a team
- Experience leading strategic work streams supporting annual accounting cycle and longer-term financial planning requirements
- Experience of financial planning, costing, and option / investment appraisals
- Experience of budgeting, planning, reporting, and supporting budget holders
________
As an employer, we are committed to ensuring the representation of people from all backgrounds regardless of their gender identity or expression, sexual orientation, race, religion, ethnicity, age, neurodiversity, disability status, or any other aspect which makes them unique. We welcome applicants from all backgrounds to apply and would encourage you to let us know if there are steps, we can take to ensure that your recruitment process enables you to present yourself in a way that makes you comfortable.
This is an exciting new role and part of planned significant investment into a longstanding and prestigious community based youth organisation. The successful candidate will coordinate youth work over multiple locations and will have the opportunity to develop a range of programmes and interventions. The post comes with a training budget and external supervision options.
As a Deputy Youth Worker in Charge, you will play a key role in supporting the operations and management of our youth club. Working closely with the Youth Worker in Charge, you will assist in overseeing the day-to-day activities and ensure the delivery of high-quality services to young individuals. Your strong organizational skills, leadership abilities and passion for youth development, as well as your role in the safeguarding team, will contribute to creating a nurturing and safe environment where young people can thrive.
About Us
The Harrow Club is a community-based youth organisation offering innovative, accessible and high-quality opportunities, enabling young people from disadvantaged backgrounds to maximise their life chances. This year we are 140 years’ old and we are committed to building on decades of service in the local community to address some of the most pressing issues affecting young people today.
Harrow Club is a place for firsts. A first trip to the beach, a night-time walk in the woods, an overnight stay without parents and, for some, the first place where a child really feels at home and that they have a home. Firsts are especially important, they are part of a child’s development but also, they build an outlook on life and shape pathways that will go on to determine futures as well as offer a chance to form new interests and friendships.
We are also a place of second chances. We support children who struggle to stay in the classroom and to continue in their education. We work with young people who are excluded from regular youth clubs/sports clubs, so that they can have the chance to change. We allow young people to make mistakes, learn and move forward.
There is no better testament to what Harrow Club can achieve than some of our current youth workers who have turned their lives around and are now working to keep young people away from criminality and harm. They can show, with immediacy and authenticity, that there can be Another Way to live life.
We are also a ‘third place’, a safe and nurturing space, for all children and young people; for some their home or school is neither safe or happy and we can make a vital difference in providing a ‘positive escape’ and vital help and support.
We operate from five locations, providing an incredible range of projects covering sports, arts and performing arts, media, music, digital and our specialist gang’s project, motor vehicle workshops and educational programmes aimed at reducing school exclusions. We engage around two hundred young people each week, aged 8-24, and around 500 unique individuals each year. For many, the effect is life changing.
There is additional information about the charity, visit our website, also see the Charity Commission or Companies House for details of our last year activities and accounts.
Title:
Deputy Youth Worker (37.5 hrs. per week)
Reporting to:
Lead Youth Worker
Direct Reports (in a support role):
Part Time Youth Workers
Volunteers
Liaison with:
Members of the Leadership Team
Other Youth Workers
External Partners
Admin team
Head of Training
Location:
Harrow Club, 187 Freston Road, London, W10 6TH + Other Delivery Locations in West London
Renumeration and Benefits
•Salary: £26,000-£31,000 dependent on experience and qualifications
•25 Days Annual Leave
•Pension Contribution of 3%
•An annual training package worth up to 10% of salary
•Employee Support Package
Employment is subject to satisfactory references, undertaking an Enhanced DBS check and mandatory training. Continuation of employment is subject to passing the probationary period set.
Key Responsibilities
1. Supervision and Team Support:
- Support the Youth Worker in Charge in providing guidance, mentorship and support to the youth workers and volunteers.
- Assist with the recruitment, training and onboarding of staff and volunteers, ensuring they are equipped with the necessary skills and knowledge.
- Collaborate with the team to schedule and assign tasks, ensuring efficient operations and programme delivery.
2. Youth Engagement and Support:
- Build positive relationships with young individuals, creating a safe and inclusive environment where they feel respected, valued, and supported.
- Assist in providing guidance, mentorship and advocacy to young people, helping them navigate challenges and develop essential life skills.
- Contribute to creating opportunities for youth participation, empowerment and leadership within the club.
3. Safeguarding and Child Protection:
- Be a key part of the safeguarding team, as a Deputy Safeguarding Officer, at the youth club, ensuring the safety and well-being of all young individuals.
- Assist in developing and implementing safeguarding policies, procedures and practices in accordance with local regulations and best practices.
- Stay updated on current safeguarding issues and trends and provide training and guidance to staff and volunteers on safeguarding protocols.
4. Administrative Support:
- Assist in maintaining accurate records of attendance, programme participation and individual progress.
- Support in the preparation of reports, statistics and evaluations to assess program impact and inform decision-making.
- Ensure compliance with relevant policies, procedures and regulations governing youth clubs and child protection.
5. Community Engagement:
- Collaborate with the Youth Worker in Charge to establish and maintain partnerships with local organizations, schools and community stakeholders.
- Assist in organizing community events, workshops and initiatives that promote youth participation and strengthen community connections.
- Represent the youth club at meetings and events as needed to support community engagement efforts.
Qualifications and Skills
-Level 2 or higher in a related field (e.g., social work, youth development, education) or equivalent practical experience.
-Experience working with young people in a youth club, community centre or similar setting.
-Solid understanding of youth development principles and best practices.
-Strong organizational and multitasking skills, with the ability to manage multiple priorities effectively.
-Excellent communication and interpersonal skills, with the ability to engage with young individuals and build positive relationships.
-Demonstrated leadership abilities and the capacity to work collaboratively within a team.
-Knowledge of relevant legislation and child protection guidelines.
-Proficient in administrative tasks, including record-keeping and report writing.
-Flexibility to work evenings, weekends, and occasional irregular hours.
Note: This job description outlines the primary responsibilities and deliverables associated with the Deputy Youth Worker in Charge role. However, additional duties may arise to meet the evolving needs of the youth club and its participants.
How to Apply
Please send a Full CV and covering letter of between 1 and 2 pages highlighting why you are interested in the role and why you feel you would excel in the position.
Deadline for applications will be 11.30pm on Wednesday 25th April.
First Round interviews to be held w/c 29th April via Microsoft Teams.
The client requests no contact from agencies or media sales.
Salary: £35,452.51 per annum
Location: Homeworking (remote position based within the UK)
Contract: Fixed Term until 31st March 2026
Hours: 37.5 per week
Closing date: Wednesday 24th April 2024
Do you have strong analytic skills and a good understanding of digital products and experience of business intelligence tools such as Power BI? Then join Shelter as an Insight Analyst and you could soon be playing a crucial role at the heart of our Data & Insight team.
About Shelter
A home is a fundamental human need, as essential as education or healthcare. Yet millions of people across Britain struggle on a daily basis with homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction. So, we are striving for change, with individuals, in communities, across society, and leading the way to a safe home. We need ambitious, best-in-class individuals who are passionate about our cause to join us at this exciting time. This is your chance to play a part in the fundamental change we are striving to achieve.
At Shelter we are united by our purpose to defend the right to a safe home. Our enemy is the social injustice at the core of the escalating housing emergency. We believe that to win that fight, we must be representative of the people we are here to help and those who support our movement for change. In all our people decisions, we take pride in being inclusive, fair, equitable and transparent.
We have committed to combat racism both within and outside Shelter and welcome you on our journey to becoming a truly anti-racist organisation.
About the team
Part of our Strategy Enablement Directorate, the Data & Insight Team delivers high quality data and database management, administrative services and business insight to the department and other teams across Shelter. Custodians of supporter data for its full life cycle, running through everything we do is a commitment to maintaining the highest standards of data quality and embedding a culture of standards, both in terms of compliance and best practice across the department. We work closely with the wider team including our Head of Data and Insight, Data Architects, Data Engineers and Insight Analysts to help Shelter achieve its organisational strategy in helping the fight to end homelessness.
About the role
This is an exciting role within our Data and Insight team. Our Insight Analysts play a key role in defending the right to a safe home, working with complex data and turn it into meaningful insight, trend analysis and forecasting while ensuring our data is fit for purpose. You’ll be using reporting and analytic tools such as Google Analytics to present insight in a range of formats and you’ll be responsible for improving our data collection and use of data to understand the impact of our work.
We’ll also rely on you to advise on the development and implementation of processes for data extraction, cleansing, analysis and visualisation to help drive our learning. Working with the insight and Digital Product teams, you’ll improve reporting quality and capacity across Shelter’s digital services products as well as incorporating new data sets where applicable and continually reviewing our data quality, insights and reporting. And you’ll also advise on the direction and use of analytics before and during a project lifecycle to track and advise the project’s successes and areas we can improve on.
We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.
About you
We’re looking for a motivated self-starter to join the Data and Insight team as an Insight Analyst, focusing primarily on the digital user experience (UX) and customer satisfaction needs of a specific contract. This is an excellent development opportunity in the growing field of digital analytics. You’ll be a super-user of Google Analytics, and a confident user of Excel, with some experience of business intelligence tools e.g Power BI.
Strong analytic skills are a must, as is the ability to solve problems and prioritise your own workload. You’ll have meticulous attention to detail and the ability to manage and develop both immediate and long-term reporting. You’ll also have excellent communication skills and can confidently explain technical concepts to stakeholders at all levels, as well as being a fast learner who can pick up new tools and concepts quickly. What’s more, you’ll be experienced in blending and interrogating multiple sources of data to achieve actionable insight for different audiences, customers and markets.
How to apply
Please click ‘Apply for Job’ below. You are required to submit a CV and a supporting statement. The supporting statement should address and cover the ‘About You’ points in the job description. Please provide specific examples following the STAR format and ensure you demonstrate how you address the behaviours below throughout your responses:
- We prioritise diversity and have an inclusive and open mindset
- We work together to achieve our shared purpose
Any applications submitted without a supporting statement will not be considered.
Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.
To find out more about the role and the benefits of working for Shelter please visit our website. Apply to be part of our team and be the change you want to see in society.
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
This is an exciting new role and part of planned significant investment into a longstanding and prestigious community based youth organisation. The successful candidate will coordinate youth work over multiple locations and will have the opportunity to develop a range of programmes and interventions. The post comes with a training budget and external supervision options.
As a Lead Youth Worker, you will play a vital role in creating a safe, supportive and engaging environment for young people. You will be responsible for overseeing the day-to-day operations of our youth clubs and projects, implementing a range of programmes and activities that promote personal development, social interaction and positive youth engagement. Your commitment to fostering a sense of belonging and providing mentorship to young individuals will be critical to the success of this role.
About Us
The Harrow Club is a community-based youth organisation offering innovative, accessible and high-quality opportunities, enabling young people from disadvantaged backgrounds to maximise their life chances. This year we are 140 years’ old, and we are committed to building on decades of service in the local community to address some of the most pressing issues affecting young people today.
Harrow Club is a place for firsts. A first trip to the beach, a night-time walk in the woods, an overnight stay without parents and, for some, the first place where a child really feels at home and that they have a home. Firsts are especially important, they are part of a child’s development but also, they build an outlook on life and shape pathways that will go on to determine futures as well as offer a chance to form new interests and friendships.
We are also a place of second chances. We support children who struggle to stay in the classroom and to continue in their education. We work with young people who are excluded from regular youth clubs/sports clubs, so that they can have the chance to change. We allow young people to make mistakes, learn and move forward.
There is no better testament to what Harrow Club can achieve than some of our current youth workers who have turned their lives around and are now working to keep young people away from criminality and harm. They can show, with immediacy and authenticity, that there can be Another Way, to live life.
We are also a ‘third place’, a safe and nurturing space, for all children and young people; for some their home or school is neither safe or happy and we can make a vital difference in providing a ‘positive escape’ and vital help and support.
We operate from five locations, providing an incredible range of projects covering sports, arts and performing arts, media, music, digital and our specialist gang’s project, motor vehicle workshops and educational programmes aimed at reducing school exclusions. We engage around two hundred young people each week, aged 8-24, and around 500 unique each year. For many, the effect is life changing.
There is additional information about the charity, visit our website, also see the Charity Commission or Companies House for details of our last year activities and accounts.
Title:
Lead Youth Worker (FT, 37.5 hrs. per week)
Reporting to:
Head of Children and Families
Direct Reports:
Deputy Youth Worker
Part Time Youth Workers
Volunteers
Liaison with:
Members of the Leadership Team
Other Youth Workers
External Partners
Admin team
Head of Training
Location: Harrow Club, 187 Freston Road, London, W10 6TH+ Other Delivery Locations in West London
Renumeration and Benefits:
•Salary: £33,000-£37,000 dependent on experience and qualifications
•25 Days Annual Leave
•Pension Contribution of 3%
•An annual training package worth up to 10% of salary
•Employee Support Package
Employment is subject to satisfactory references, undertaking an Enhanced DBS check and mandatory training. Continuation of employment is subject to passing the probationary period set.
Key Responsibilities
1. Program Management:
- Develop and implement a diverse range of programmes and activities that cater to the interests, needs, and developmental stages of young people.
- Coordinate and oversee the scheduling, logistics and evaluation of programs and activities.
- Collaborate with other youth workers and volunteers to ensure the smooth delivery of programmes and activities.
2. Youth Engagement and Support:
- Establish positive relationships with young people and create a safe and inclusive atmosphere where they feel valued and supported.
- Provide guidance, mentorship, and advocacy for young individuals, helping them navigate challenges and make positive life choices.
- Conduct one-on-one sessions and group discussions to address individual and group concerns or issues.
3. Leadership and Supervision:
- Lead a team of youth workers and volunteers, providing direction, support and regular feedback.
- Plan and facilitate regular team meetings, trainings and workshops to enhance the skills and knowledge of staff and volunteers.
- Foster a collaborative and respectful team culture, encouraging open communication and a shared vision for youth development.
4. Community Engagement:
- Build partnerships and maintain positive relationships with local organizations, schools and community stakeholders to enhance the resources available to young people.
- Collaborate with community members to organize events, workshops and initiatives that promote youth participation and community cohesion.
- Represent the youth club at community meetings, conferences and events to advocate for youth-related issues and promote the club's mission.
5. Administration and Reporting:
- Maintain accurate records of attendance, programme participation, and individual progress.
- Prepare regular reports, statistics, and evaluations to measure the impact and effectiveness of youth programmes and activities.
- Ensure compliance with relevant policies, procedures and regulations governing youth clubs and child protection.
Person Specification - Qualifications and Skills
-JNC Professionally qualified Youth Worker with Bachelor's degree or equivalent in a related field (e.g., social work, youth development, education) or equivalent practical experience.
-Proven experience working with young people in a youth club, community centre or similar setting.
-Strong understanding of youth development principles and best practices.
-Excellent communication, interpersonal and mentoring skills.
-Demonstrated leadership and team management abilities.
-Ability to adapt to diverse needs and engage with young individuals from various backgrounds.
-Knowledge of relevant legislation and child protection guidelines.
-Proficiency in administrative tasks, including record-keeping and report writing.
-Flexibility to work evenings, weekends and occasional irregular hours.
Note: This job description outlines the primary responsibilities and deliverables associated with the Lead Youth Worker role; however, additional duties may arise to meet the evolving needs of the youth club and its participants.
How to Apply
Please send a Full CV and covering letter of between 1 and 2 pages highlighting why you are interested in the role and why you feel you would excel in the position.
Deadline for applications will be 11.30pm on Wednesday 24th April.
First Round interviews to be held w/c 29th April via Microsoft Teams.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
The NI is looking for its next Events Officer to oversee the setting up and online booking of a range of events – mainly conferences and dinners – as well as overseeing the subscriptions to its Journal. The role is a busy one and the person recruited with require good experience with events booking CRMs as well as working with volunteers and other team members in a small team.
Responsibilities
Main duties include:
Manage all event bookings administration, including:
o Set up of online booking for events through CRM
o Set up and maintain webpages for each event through CMS adding sponsor logos and additional information as required.
o Ensuring invoices for events are issued and paid, updating any on CRM that were issued manually including sponsorship events
o Ensuring relevant communications such as joining instructions are circulated to attendees
o Issue sponsorship contracts, invoices and monitor payments of same
o Providing support for delivery of events including producing delegate lists, dietary requirements etc
o Liaising with suppliers and stakeholders to ensure all events run smoothly.
Manage the admin and event email inboxes, answering all queries in a timely and professional fashion; forwarding queries to colleagues as appropriate where outside your area of expertise.
Assist in maintaining the CRM to ensure data quality eg by removing duplicates, amending incorrect details, updating information and resolving login issues.
Work closely with the Branch Representatives and the Marketing and Communications Manager to set up all events including paid-for and free-to-attend, plus any external suppliers where necessary.
Manage all journal subscriptions including renewals and responding to subscription enquiries.
Actively recruit new subscribers for Nuclear Future.
Manage credit control for events and journal subscriptions and actively work to manage debtors ensuring all invoices are paid.
Undertake any ad-hoc tasks as directed by the CEO to ensure a smooth-running organisation.
Skills and Experience
Essential
Strong IT, written and verbal communication skills
Knowledge of database and/or events administration
Strong time management and organisation skills; ability to manage projects to deadlines and to manage a number of tasks simultaneously and autonomously
A confident attitude, willingness to learn and enthusiasm to take on new tasks as needed
Attention to detail
Experience of working with volunteers is desirable.
Salary: £28-31,000
Benefits: 25 days’ leave + one day’s birthday leave, optional compressed working scheme (9-day fortnight), pension, private medical cover and death in service benefit.
Reporting to: CEO
Location: the NI has no office so the successful candidate will work from home. They will be expected to travel to London once a month for team meetings and there may be other very occasional travel around UK as required.
Type of role: This is designed as a permanent full-time role but previously has been performed as a part-time role which could work again.
How to apply: CV and covering email/letter by 24 April 2024. The NI strives to be an equal opportunities employer so please also complete our EDI monitoring form and return this separately.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Key Purpose:
To work as part of a team that provide high quality services to farming people that come to RABI for support.
Key Responsibilities:
- Provide high quality information, advice and guidance in an empathetic and professional manner.
- Conduct a holistic needs assessment for each service user according to their individual circumstances.
- Working with each service user to establish the most appropriate sources of support and agree an action/support plan with them.
- Provide a face-to-face service when there is an over-riding need to do so by visiting service users.
- Collaborate with other agencies/service providers who can offer additional support options.
- Liaise with partners, ensuring that agreed actions are followed up.
- Log and communicate details of cases in a timely and accurate manner to ensure that records are up to date and the wider team has the information they need to provide support.
- Explore, assess and escalate any safeguarding concerns according to the RABI safeguarding policy.
- Contribute constructively to the development of the Service Delivery team and function, for the benefit of service users.
- Work constructively and collaboratively to solve problems with the support of colleagues.
- Be an ambassador for Service Delivery internally within RABI and with external organisations.
- Demonstrate commitment to Safeguarding, Equality and Diversity and Health and Safety promoting a safe and inclusive environment.
Person Specification:
Essential
- Experience providing services to vulnerable service users, listening and supporting in a non-judgemental way.
- Knowledge and insight into state benefits and complementary support services (whether national/local/statutory agencies.)
- Excellent communication skills, being able to establish rapport and build trust quickly.
- The ability to build a practical plan alongside a service user and adapt approach to different circumstances and personalities.
- Knowledge of data protection principles and how to apply them.
- Knowledge or experience of safeguarding best practice.
- Excellent IT software skills and aptitude to adapt to new systems and processes.
- Flexible, resilient and solution focussed working with sensitivity and integrity.
- Collaborative, constructive, and solution-focussed.
- Ability to work flexibly, depending on the needs of the team and of service users.
Desirable
- Farming background or knowledge of the farming community environment.
- Experience providing support remotely.
- Relevant qualifications in health and social care.
Other
- Use of own car, ability to travel to support service users / attend meetings.
Early applications are encouraged for this position as shortlisting and interviews will take place on a rolling basis. We reserve the right to close this advertisement early if we receive a suitable application prior to the deadline.
This role profile is not exhaustive and is subject to review in conjunction with the post holder according to future developments at R.A.B.I.
RABI is proud to be an equal opportunity employer and aims to ensure that all employment practices secure equality of opportunity and that no prospective or current employee receives less than favourable treatment at RABI as a result of their sex, sexual orientation, age, race, religion, belief, ethnic origin, disability, marital, or for any other reason which cannot be shown to be justifiable. Our recruitment process strives to ensure that individuals are selected only based on their relevant skills, experience, qualifications and abilities.
The client requests no contact from agencies or media sales.
F2F Fundraising Performance Coach
Salary: £30,000 + Car Cash Allowance
Working Hours: 37 Hours Wednesday to Sunday. Weekend Working.
Location: There are 3 roles to be based in different locations. The locations are East & West Midlands, London or North West & Yorkshire & South East. Please follow the link provided to apply for the role with your desired base location.
Full UK Vaild Driving License Essential
The Canal & River Trust is a charity entrusted with the care of over 2000 miles of canals, rivers, docks and reservoirs in England and Wales. These historic, natural and cultural assets form part of the nation’s strategic and local blue-green infrastructure network, linking urban and rural communities as well as habitats. Our waterways contribute to the health and well-being of local communities and economies, creating attractive and connected places to live, work, volunteer and spend leisure time. They also play an important role in mitigating the impact of climate change and provide valuable habitats and much-needed biodiverse corridors for wildlife.
We are currently recruiting for a F2F Fundraising Performance Coach's. The purpose of this role is to support the delivery of excellent fundraising results and fundraising compliance standards and specifically the delivery of performance improvements in our F2F fundraisers through coaching, training, and continuous development. The role will also involve direct fundraising where you will be expected to meet a personal target.
Key Accountabilities:
- Responsible for coaching the performance of multiple teams in the region that will consist of lone workers, pairs of fundraisers to bigger teams as the income plan increases.
- Responsible for an individual fundraising target and set of KPI’s that include inspiring people to become long-term monthly donors, generating income through contactless one-off donations and acquiring newsletter prospecting sign ups in a range of locations including residential door-to-door, town and city centres, private venues, and events and more commonly on our private land, the canal and river Towpaths.
- Acting as a hands-on fundraiser who leads by example, delivering fundraising income through signing up Friends and generating contactless income whilst demonstrating the Canal & River Trust ‘s values and behaviours.
- Generating income and being present on-site to visit fundraising teams, fundraise with them, cover sickness absence, coach performance, provide training & development of fundraisers, reinforce our culture of health & safety, embed compliance standards.
- Provide phone coaching and in-person coaching of fundraisers to support meeting their targets and KPI’s and in individual cases working with fundraisers to improve their results from their current level of performance to the required standard by equipping them with the technical and psychological training to work to their very best.
- Identify training requirements and deliver on and off field training and coaching to grow income.
- Apply the highest standards of professionalism integrity, work ethic and follow the Trust’s code of conduct consistently the core values of Excellence, Caring, Open, Local, and inclusive.
- Undertake mystery shopping, observations and internal quality control auditing of values, behaviour, and fundraising technique.
- Support and deputise for the Regional F2F Fundraising Manager by providing cover when they are on leave to support the regional strategy of inspiring new supporters and generating income through contactless giving to the F2F Fundraising programme. This includes taking responsibility for the regional fundraising targets and KPI’s.
- Working with our partner recruitment agency to arrange interviews, send out communications to candidates and sit on the interview panel with the aim of recruiting and onboarding new F2F fundraisers into the F2F programme.
- Support the delivery of performance incentives and setting up/editing teams on Evergiving and the rota.
- Provision of daily reports of observations and actions taken, areas of success, results for that day and areas of training and development identified.
- Process all sensitive and data protected information obtained by donors as confidential and in a safe and secure manner in line with the Trust’s GDPR and Security Procedures.
- Carrying out Daily Compliance training, Charity conversation, case for support and storytelling practice and Health and Safety training sessions as per directed by the Regional F2F Fundraising Manager.
- Manages feedback and complaints in a professional manner and follows the complaints process and communicates details to Regional F2F Fundraising Manager so it can be addressed in a timely and efficient manner.
Knowledge, Experience & Skills:
- Driver’s License is essential (requirement for Business insurance)
- Performance management and coaching qualifications are desirable.
- Training qualifications are desirable.
- Knowledge and experience of working within the CIOF, Fundraiser regulator code of practice.
- Significant experience of working in face-to-face fundraising industry.
- Track record of successful individual fundraising and Team leading, meeting performance targets and KPI’s.
- Experience of increasing income through performance coaching of fundraisers.
- Experience of interviewing and recruiting fundraisers.
- Experience of training and developing fundraisers.
- Experience of mystery shopping and leading on delivering performance incentives.
- Ability to work to self-managed targets.
- Ability to be adaptable and flexible to support a geographical region of the network.
- Quick and agile approach to reacting to problems or challenges.
- Confidence to approach the public, storytelling and making an ask for funding.
- Ability to use IT systems, such as an I-pad and contactless devices proficiently.
- Good writing and IT skills to support the analysis of performance management.
DBS
As this role is on the Rehabilitation of Offenders Act 1974 Exception Order applicants must state the details of any cautions or convictions whether spent or unspent on the self-disclosure section of the application form.
This job involves regulated activity with children and adults at risk as defined by the Protection of Freedoms Act 2012. Therefore, a Criminal Record check will be undertaken by the successful candidate prior to employment.
A criminal record is not necessarily a bar to employment with us. HR will advise and decisions made on a case by case basis.
The client requests no contact from agencies or media sales.
About the role
We have a fantastic opportunity for a Shop Supervisor to make a difference and deliver positive social impact in the local community while also raising money to fund Crisis’ work ending homelessness.
As a Shop Supervisor, you will support the Shop Manager and Assistant Shop Manager to deliver an outstanding customer experience. You will play a key role in delivering customer service and supporting volunteers, as well maintaining the look and feel of the shop and processing stock. You will work towards ambitious sales and training targets, maximising the impact on our mission to end homelessness.
This is a unique retail opportunity where you will also be involved in delivering on the job training for Crisis members, supporting them to gain the skills and confidence needed in the workplace. You will work collaboratively with your team and will have opportunities to build your own skills and career progression through training and development.
About you
To be successful in this role you will have significant retail or customer service experience alongside a genuine interest in charity retail. You will be seeking a challenge that stands out from other retail roles and will be looking to build a career in this sector. You will be committed to Crisis’s values and mission to end homelessness.
We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.
You may have experience in: shop supervisor, store supervisor, sales assistant, team leader, sales assistant, retail assistant, shop assistant, customer service, charity shop, charity retail.
Working at Crisis
As a member of the team, you will have access to a wide range of employee benefits including:
- Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy
- Pension scheme with an employer contribution of 8.5%
- 28 days’ annual leave, incrementally increasing to 31 days after 4 years.
- Enhanced maternity, paternity, shared parental, and adoption pay
- Flexible working around the core hours 10am-4pm
- And more! (Full list of benefits available on website)
- Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.
When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation
How to apply
If this sound likes the opportunity for you, please click on the 'Apply for Job' button below.
Closing date: Wednesday 24 April 2024 (at 23:59)
Interviews will take place W/C 29 April 2024
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Arthritis Action is seeking an enthusiastic, organised and adaptable Office Administrator to join our team and ensure the smooth running of our office.
This is a varied and integral role providing administrative support to Arthritis Action’s Finance, Executive Management, Services Teams and Trustees, working under the supervision of the Operations Manager.
Your role will provide day to day operational assistance in our London office including: meeting and diary management, writing minutes and providing admin support across the Charity. Liaison with the landlord and office suppliers, assist with finance including processing direct debits, staff credit cards and supplier invoices and compiling monthly reports. You will also be the first port of call for incoming calls and manage incoming/outgoing post and IT administration.
Key Responsibilities – the role will include but not be restricted to:
- Providing admin support to the Finance, Executive Management and Services Teams
- Ensuring smooth running of the office and troubleshooting issues that arise
Office & Executive Admin
- Support CEO with scheduling meetings, database entries and diary management
- Support with administration of Committee & Trustee meetings, and writing minutes
- Provide admin support for the Executive Management Team
- Responsible for premises troubleshooting, arranging minor repairs, cleaners, and refurbishment
- Liaise with landlord and office contacts where necessary
- Deal with incoming and external post and franking machine.
- IT administration
Finance
- Process staff credit card transactions
- Set up and process all direct debits and reconcile with monthly reports from the Direct Debit supplier
- Upload invoices, donations and other transactions, and file supplier invoices
- Other ad hoc finance tasks
Services & Team Support
- Be the first point of contact for incoming telephone calls to Arthritis Action
- Organise monthly team meetings and write the minutes
- Respond to research requests
Other Activities
- Other tasks relevant to the level of this post may be asked of you
About Arthritis Action
Our vision is for people to live active lives, free from the impact of arthritis. We want to empower people with arthritis to take control of their lives, manage their condition and reduce the need for medical intervention.
Founded in 1942, Arthritis Action is the only UK charity giving hands-on, practical help to combat the pain of arthritis through self-management and lifestyle advice. We offer people with arthritis a holistic self-management approach, looking at both the physical and mental aspects of arthritis.
Our self-management approach encompasses a wide array of services, including personal dietary and nutritional advice, and access to physical therapies with approved practitioners. We also offer people in various communities the opportunity to take part in self-management events and online groups. Through our approach, we help people with arthritis gain the knowledge and confidence to manage their condition themselves, and enjoy a more active life with less pain.
PERSON SPECIFICATION
EXPERIENCE & SKILLS
Competent in Microsoft Office packages - Essential
Experience in delivering strong customer service - Essential
Excellent verbal and written communications skills - Essential
Efficient organisational and time management skills - Essential
Experience of supporting an Executive Team and writing minutes - Essential
Experience of working in the Charity sector - Desirable
Experience of managing a database/CRM - Desirable
ATTRIBUTES
Excellent customer service and inter-personal skills - Essential
A self-starter, able to work on own initiative where required - Essential
Enthusiastic team-player with a can-do attitude - Essential
How to Apply:
Applications should be in the form of a CV with a covering letter explaining your interest in and suitability
for the role. Please provide both email and telephone contact information for yourself. Candidates must be eligible to work in the UK. Please note that only short-listed candidates will be contacted.
Applications should be received by 23:59 on Wednesday 24 April 2024 at the latest.
First-round interviews will be held in the London office (56 Buckingham Gate).
Second-round interviews will be held over Zoom. Date tbc.
Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert ahead of the deadline should we receive a sufficient number of applications.
Arthritis Action is an equal opportunities employer. We treat employees and job applicants in the same
way regardless of age, disability, marital status, gender reassignment, race, colour, nationality, ethnic
origin, sexual orientation, religion or belief.
Early application is encouraged as we will review applications throughout the advertising period and
reserve the right to close the advert ahead of the deadline should we receive a sufficient number of
applications.
Applications should be received by 23:59 on Wednesday 24 April at the latest.
First-round interviews will be held in the London office. Second-round
interviews will be held over Zoom. Date tbc.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Partnership and Digital Marketing Co-ordinator
Refugee Action Kingston exists to enable refugees and asylum seekers to succeed as integrated members of the local community. For over 30 years, we have achieved this mission by delivering a range of services including welfare, immigration and legal advice, education, counselling, and careers guidance.
We are looking for a Partnership and Digital Marketing Co-ordinator
Location: Hybrid – remote/office in central Kingston
Hours: Part-time – 21 hours per week (flexible working available)
Salary: £18,000 (£30,000 pro-rata)
Leave: 26 days per annum (pro-rata at 15.6 days) plus bank holidays
Contract: Fixed-Term Contract until March 2025
Reports to: Fundraising and Volunteer Manager
Over the next five years, we want to grow our reach, expand our capacity, and diversify our funding. Our new Strategy is ambitious and exciting and will rely on strong networks, quality outcomes and excellent communication. As part of that, we want to engage with small, medium & large businesses in and around Kingston, with a view of securing mutually beneficial partnerships, including donations, in-kind support and volunteering and job opportunities for our clients.
You will bring creative energy and a track record for generating partnerships alongside amazing digital marketing skills. This role will suit someone who is self-driven, motivated by results and happy to manage their own workflow. You will be passionate about supporting refugees and those seeking asylum and use that passion to establish and nurture connections.
You will seek to develop relationships that can be beneficial to our client’s journeys of integration including corporate volunteering or donations, employment and work placement opportunities. We are keen that employers have a good understanding of the positive impact people with a refugee experience can bring to their business.
Main Duties
- To develop relationships with corporates, SMEs and other relevant organisations through effective digital marketing
- To create a digital marketing campaign that generates partnerships and mutually beneficial relationships including job opportunities, work interviews, work experience and trials
- Tell the stories of our clients to educate employers and businesses as to the benefits of working with and supporting refugees and people seeking asylum
- Put together a digital marketing plan for the 12 months to ensure all networking, partnership targets are met
- Ensure the website is fit for purpose by updating content, working with colleagues to keep programme pages current and ensuring it complements the digital marketing activity
- Work with the Fundraising Manager to attract funding, corporate giving/donations/in-kind support aligned with the needs of client’s journeys of integration towards employment through effective content creation and social media activity
- Nurture relationships with corporate partners, organisations and businesses to assist in the creation of a refugee welcome working environment via effective digital marketing
General responsibilities
- Maintain appropriate information and administrative systems for the project and prepare reports on progress against targets to monitor and evaluate
- Keep up to date with relevant policy changes that will impact on your work
- Represent Refugee Action Kingston externally
- Follow RAKs policies and procedures
Person Specification:
Essential
You will
- Demonstrate an ability to generate key strategic/corporate or business networks through effective digital marketing
- Have a track record of engaging with key stakeholders to develop online support for our work and client community.
- Demonstrate an ability to create digital content, written and visual and have experience of using design tools and social media scheduling tools.
- Demonstrate an ability to grow a network of stakeholders, including using effective social media activity with corporate partners in terms of giving/sponsorship/donations
- Have a track record of delivering a project or campaign to targets and achieving positive outcomes
- Demonstrate an ability to be self-motivated, innovative and creative in your approach to starting a new project
- A strong understanding of services available and the needs of asylum seekers and refugees settling in the UK
Desirable
- Experience of working with Refugees and Asylum Seekers
Our workplace
We want Refugee Action Kingston to be a great place to work and to ensure that our communities are represented across our workforce. A vital part of this is ensuring we are a truly inclusive organisation that encourages diversity in all respects, including diversity of thought.
We particularly welcome applications from Black, Asian and those of other ethnicities, LGBTQ+, people with disabilities and neurodiverse communities, to make a real difference to the refugees that we serve so that equalities and justice remains at the heart of everything we do.
Asking for adjustments - RAK is committed to making our recruitment practices barrier-free and as accessible as possible for everyone. This includes making adjustments or changes for neurodiverse people, people with disabilities or with long-term health conditions.
If you would like us to do anything differently during the application, interview, or assessment process, including providing information in an alternative format, please use the message function to get in contact.
Please apply via QUICK APPLY
Closing date: 24 April 2024
* All posts working for Refugee Action Kingston require an understanding of the needs of refugees and issues facing ethnic minorities in the UK. In addition, we require a strong commitment to equal opportunities from anyone who works for us.
Refugee Action Kingston is obliged to comply with the Asylum and Immigration Act (1996) and this requires certain documents to be presented by candidates before an offer of employment can be made.
If you are invited to interview, we will ask you to bring these documents with you. For jobs which involve, for example, working with, or having access to children and/or vulnerable adults and their records, we will require an Enhanced Disclosure from the Criminal Records Bureau and need to have information from you regarding any previous, existing, or pending convictions or cautions.
This will form part of the recruitment process if you are successful after interview. This post is exempted from the Rehabilitation of Offenders Act 1974 and you will need to declare any spent or unspent convictions to us. Please ask for a declaration form, if applicable
We want to hear from all interested candidates, and to be considered for the position we strongly recommend submitting a detailed covering letter along with your CV, outlining why you're right for the role.
You're one click away ... Apply Now! Please could you also complete the equal opportunities monitoring form within the vacancies area of our website.
Refugee Action Kingston exists to enable refugees and people who seek asylum to succeed as integrated members of the local community
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Are you passionate about education and ensuring everyone has the opportunity to fulfil their potential? If you’re knowledgeable in the field of digital skills and able to facilitate engaging, in-person sessions for adult learners, we’d love to hear from you!
The adult learning tutor will be based at our thriving office in North Kensington and will have responsibility for working both individually and as part of the Adult Learning team to plan and deliver the Adult Learning programmes.
About Nova
Based in North Kensington since 1983 and serving its poorest wards and those of surrounding London boroughs, Nova works with individuals from marginalised and disadvantaged communities who are looking to develop their potential and achieve a better future for themselves. Nova brings about real and lasting change in people’s lives by addressing every person as an individual and seeking out ways to best support that person to reach their goals. We endeavour to help every person that comes to us who is motivated and committed to improving his or her life.
Reaching 2,000+ people each year, we:
• Develop knowledge, education and confidence
• Connect diverse groups
• Provide opportunities
Our work, operates on 2 levels:
• Grassroots Community Support – including responsive actions (e.g. Grenfell, COVID-19), adult education, IAG, family programme and volunteering
• Wider Reaching Dialogue Events and Influencing – focusing on challenging stigma,
prejudice and inequality – working with individuals, organisations, networks and decision
makers to move through conversation to action
Purpose of role
We are looking for an enthusiastic and experienced tutor who will be able to design and deliver high quality learner-centred teaching, learning and assessment experiences to our adult learners. The role will encompass both the development and delivery of Essential Digital Skills, ICT User Skills and Digital Skills for the workplace qualifications at entry level to level 1, supporting and enhancing the lives of people in the local community.
Duties will include:
-- to work as a member of the Adult Education Team, planning and delivering high-quality teaching and learning sessions, workshops, and tutorials in line with the curriculum requirements and the needs of individual learners, ensuring learning objectives are met;
-- to carry out and keep records of initial and diagnostic assessments, identifying areas for improvement, tailoring teaching and learning methods and resources accordingly;
-- to develop differentiated Individual Learning Plans with students, monitor and track learners’ progress, providing regular feedback and strategically addressing areas of weakness;
-- to collect, present and maintain feedback forms, samples of learners’ work, samples of formative and summative assessments, termly figures (progression routes and achievement grids), and end of course reviews;
-- to prepare groups of learners for accredited assessment and non-accredited assessment (RARPA), mark assessments and take part in internal moderation and/or consultation meetings with the line manager;
-- to maintain course files and submit accurate data on attendance and achievement within agreed deadlines;
-- to be familiar with and understand the necessary regulations and legal requirements, including Safeguarding Adults, Equal Opportunities, Health & Safety and Working with Vulnerable Groups;
-- to undertake any task that may be requested from time to time that may be consistent with the nature and scope of this post.
You need to have:
-- the right to work in the UK;
-- level 3 or above subject specialism qualification, such as IT User Skills;
-- a teaching qualification suitable for working in adult learning sector (PTTLS, DTLLS, PGCE or DET);
-- practical work experience in the ICT/digital sector;
-- experience of teaching adult learners, being able to manage mixed groups of learners;
-- experience of planning, monitoring and evaluation of courses;
-- experience of setting differentiated targets, assessing and recording progress, and maintaining course files;
-- understanding of cybersecurity principles and practices to impart essential knowledge to students;
-- awareness of and commitment to the safeguarding and promotion of welfare of vulnerable adults, according to the charity’s ethos;
-- a flexible approach to work and be able to work flexibly throughout the week/over the year by prior agreement.
Please submit your CV and cover letter outlining why you would like to work with us and how your knowledge and experience meets the person specification.
Shortlisted candidates will be invited to a panel interview.
Applications without a cover letter will not be considered.
We will be doing rolling recruitment for this role, so we advise that you submit an application as soon as possible. We will close the recruitment once we have found a successful candidate.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
What is Screen Share?
Screen Share is a grassroots refugee charity which provides laptops, phones, tablets, data, digital skills to refugees and asylum seekers in the UK. We use the power of volunteering to turn discarded tech into good quality techical tools for refugees to improve their situation on their own terms. We are now launching a laptop refurbishment training programme for refugees in London and are looking for someone to run it and provide ad-hoc technical support to our team of volunteer laptop refurbishers!
Role overview
Screen Share is looking for a proactive, self-starter and leader to launch a laptop refurbishment training programme for refugees in London, support tech volunteers to remotely refurbish laptops, respond to faults and perceived faults with devices we have provided to service users, and support with sourcing and refurbishing devices.
The postholder will have experience of at least Level 2 laptop repair and an interest in upskilling others in basic laptop refurbishment
Outcome 1
Co-design and co-deliver a laptop refurbishment training programme for 40 refugees and asylum seekers in London
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Co-design a laptop refurbishment training programme for 40 refugees
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Co-deliver the training programme in London
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Support with the logistics necessary for running a multi-cohort programme
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Create resources for learners and guide them through refurbishment workshops
Outcome 2
Respond to reported laptop faults by providing remote support or requesting a return
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Run remote diagnostics with service users whose laptops have developed faults or supposed faults.
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Make an assessment of whether remote repair is possible or whether return is necessary.
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Engage kindly, patiently, politely and on a trauma-informed basis with service-users.
Outcome 3
Provide technical support in laptop refurbishment and data destruction for staff, volunteers and prospective laptop donors
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Be the contact point for tech volunteers and tech trainees who need support with the laptop refurbishment process.
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Advise prospective tech donors on their data destruction options and best practice.
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Support the Digital Access Project Manager with the technical elements of her role, ensuring the tech volunteers are following the most efficient standardised refurbishment process.
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Think critically and collaboratively about our existing technical refurbishment process (including software, hardware, peopleware, charityware, and tech disposal), suggest alternatives to the methods currently used, support their implementation where appropriate and record that process of development.
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Offer critical reflections on facilitating remote digital skills training.
Outcome 4
Lead by example by personally maintaining a steady flow of laptop refurbishment
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Receive, refurbish and redistribute laptops and other devices
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Keep Airtable and other tracking system up to date
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Communicate consistently with the Digital Access Project Manager on required parts and economical refurbishment
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Engage with Communications team to share the process and impact of laptop refurbishment
Outcome 5
Support and facilitate the donation of devices
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Approach and meet with prospective laptop donors, explaining our data destruction and logistics process where necessary
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Communicate confidently to donors about the impact of Screen Share laptops for service users
Brentford FC Community Sports Trust
With community work spanning three decades, Brentford FC Community Sports Trust has established itself as a pioneering organisation for the local community. It uses the power of sport to educate, motivate and inspire people from all walks of life.
Working in partnership with Brentford FC, the Trust offers a portfolio of programmes in education, health, sports participation and community engagement. The Trust has won the ‘Football League Community Club of the Year’ award four times and now employs more than 100 members of staff.
Inclusion Statement
Brentford FCCST is an organisation which values and is passionate about diversity and inclusivity. Whilst our recruitment decisions are always based on merit and suitability, we welcome and encourage applications from qualified candidates, including those from underrepresented groups – such as those from ethnically diverse backgrounds, women, those from the LGBTQ+ community and those with disabilities.
Safeguarding Statement
Brentford FCCST is committed to equality, the safeguarding and welfare of all children and adults at risk. This responsibility is shared by all staff and volunteers at the club, safeguarding is everyone’s responsibility. Staff will be required to undertake regular safeguarding training to enable and reinforce a proactive approach to safeguarding. This role requires the post holder to apply all relevant policies and uphold the club’s commitment to safeguarding vulnerable people to ensure a safe environment for all. This includes the timely reporting of any safeguarding concern to the safeguarding team.
The Youth and Employability Department
The Youth and Employability department provides informal learning and engagement opportunities for young people to build and develop essential life skills to support their transition to adulthood, engagement in their local community, and employability skills for the world of work.
We believe in high-quality provision that makes a difference in young people’s lives; we offer a variety of personal, social, and educational opportunities for young people to engage, in both group and 1:1 sessions. Our work includes residentials, weekly groups, short courses/projects, PSHE-style activities, holiday programmes, training opportunities, volunteering & social action, work-ready programmes and industry days.
Purpose of the role
The Youth Engagement Worker role is to create a positive, safe, educational, and memorable experience for young people aged 13-18 years old. Youth Engagement workers will lead, inspire and support young people to develop personal, social and educational skills through creative activities.
Youth Engagement workers will deliver our youth programmes, sessions, assemblies and projects within the local community and schools. Sessions and projects themes include: life skills, personal and social development, team work and leadership, employability, youth voice, & social action. Programmes include; weekly evening activities/ groups, in school provision, holiday programmes and detached work. Youth Engagement workers will also work alongside other local community groups to collaborate for the benefit of the local community and young people.
Youth Engagement workers will need to be innovative and think outside the box. They will provide pastoral care, and deliver inclusive curriculum sessions, and skill development activities to groups and individuals. The role is suitable for a dynamic and confident person who has experience in leading, motivating, and supporting groups of young people to successfully take part in activity programmes.
We are looking for a number Casual Youth Workers to support us. For more information please click on 'Apply'