Support Worker Jobs
Victim Support is proud to have been commissioned to provide an Affected by Crime (ABC) service across Humberside which will provide a single point of contact for victims of all crime, whether or not they have reported to the police, to receive support and information.
The ABC service will be a valuable point of contact for anyone affected by crime at any time to contact and receive help, support and information. It will be a busy and fast paced hub, receiving calls of varying nature from a variety of people.
We have opportunities available to work within the Humberside ABC service and are looking for dedicated, passionate and empathetic people to join and enhance our team.
The role of Triage and Early Interventions Officer (TEIO) is a fast paced one which requires the post holder to answer incoming calls and make outgoing calls to victims of crime and those accessing the Affected By Crime (ABC) service in Humberside.
The role will include calls to and from individuals, as well as administration of cases on the case management system, needs assessing and providing early intervention support.
What we offer:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- Flexible working options including hybrid working
- 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
- An extra day off for your birthday
- £500 bonus paid on successful completion of probationary period (pro-rata for part time roles)
- Pension with 5% employer contribution
- Enhanced sick pay allowances, maternity & paternity payments
- High Street, retail, holiday, entertainment & leisure discounts
- Access to our financial wellbeing hub & salary deducted finance
- Employee assistance programme & wellbeing support
- Ongoing training & support with opportunities for career development & progression
About the role:
Your role as a TEIO will be to answer and speak to incoming callers as well as to hold a caseload and make outgoing calls to those affected by crime. You will be the primary contact for the Hub across Humberside and will be the face of the service.
As a TEIO, you will;
- answer incoming calls, speak to those affected by crime and hold a caseload
- make outgoing calls, assess needs and risks and action plan with callers
- work on the case management system to allocate cases, provide administration on cases and assess/ensure data quality
- liaise with other agencies where required to find out more information, give information or make referrals or give signposting information
- work with the wider team to ensure an effective, trauma informed service is given to those affected by crime
You will be a confident, compassionate and empathic person who can work well under pressure. You will be speaking to people who may be upset, angry or in emotional difficulties and will need to be composed, empathic and be able to quickly assess situations.
You will be confident in using your IT skills to work on a case management system, access phone and online systems, email and Microsoft Office programmes.
Please see attached Job Description and Person Specification for further details.
About Us:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard.
Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We look forward to hearing from you.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.
Victim Support is proud to have been commissioned to provide an Affected by Crime (ABC) service across Humberside which will provide a single point of contact for victims of all crime, whether or not they have reported to the police, to receive support and information.
The ABC service will be a valuable point of contact for anyone affected by crime at any time to contact and receive help, support and information. It will be a busy and fast paced hub, receiving calls of varying nature from a variety of people.
We have opportunities available to work within the Humberside ABC service and are looking for dedicated, passionate and empathic people to join and enhance our team.
The role of Initial Support Agent (known internally as a Triage and Early Interventions Officer (TEIO)) is a fast paced one which requires the post holder to answer incoming calls and make outgoing calls to victims of crime and those accessing the Affected By Crime (ABC) service in Humberside.
The role will include calls to and from individuals, as well as administration of cases on the case management system, needs assessing and providing early intervention support.
What we offer:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- Flexible working options including hybrid working
- 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
- An extra day off for your birthday
- £500 bonus paid on successful completion of probationary period (pro-rata for part time role)
- Pension with 5% employer contribution
- Enhanced sick pay allowances, maternity & paternity payments
- High Street, retail, holiday, entertainment & leisure discounts
- Access to our financial wellbeing hub & salary deducted finance
- Employee assistance programme & wellbeing support
- Ongoing training & support with opportunities for career development & progression
About the role:
Your role as a TEIO will be to answer and speak to incoming callers as well as to hold a caseload and make outgoing calls to those affected by crime. You will be the primary contact for the Hub across Humberside and will be the face of the service.
As a TEIO, you will;
- answer incoming calls, speak to those affected by crime and hold a caseload
- make outgoing calls, assess needs and risks and action plan with callers
- work on the case management system to allocate cases, provide administration on cases and assess/ensure data quality
- liaise with other agencies where required to find out more information, give information or make referrals or give signposting information
- work with the wider team to ensure an effective, trauma informed service is given to those affected by crime
You will be a confident, compassionate and empathic person who can work well under pressure. You will be speaking to people who may be upset, angry or in emotional difficulties and will need to be composed, empathic and be able to quickly assess situations.
You will be confident in using your IT skills to work on a case management system, access phone and online systems, email and Microsoft Office programmes.
Please see attached Job Description and Person Specification for further details.
About Us:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard.
Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We look forward to hearing from you.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.
YOUTH WORKER
OASIS HUB NORTH BRISTOL
PART-TIME 30 HOURS PER WEEK (0.75FTE) with a minimum of 2 evenings per week
24 MONTH FIXED TERM CONTRACT
SALARY: £18,772 per annum (£25,029 for 1 FTE)
Want to enable young people to have positive lives?
Want to be part of a supportive, dynamic, fun & quality team?
Want to make the community a better place?
Want to grow in confidence and hope?
Our Youth and Community team based at our North Bristol Hub in Lawrence Weston are looking for a special, talented, and adaptable Youth Worker, to help us strengthen and sustain our range of community and targeted youth programmes across Lawrence Weston, Shirehampton, Sea Mills, Henbury and Avonmouth. You will work alongside our Lead Youth Worker to:
· design, plan, and deliver weekly open access session for young people in Lawrence Weston
· deliver high quality 1:1 service through our Bridging programme across North Bristol
· deliver innovated activities for young people in the community in line with the city-wide Youth Vision.
We are looking for individuals who have:
· Experience of working alongside other statutory and voluntary organisations.
· Able to work a minimum of two evenings per week.
· Previous experience in implementing youth programmes.
· Knowledge of safeguarding practices with young people.
While a relevant qualification in Youth & Community Work would be desirable, we are open to applicants with significant experience instead.
If you are enthusiastic about making a positive impact in North Bristol communities, we invite you to be part of our journey. Apply now and help us create a brighter future together! As part of the package, Oasis offers:
· Flexible working where possible with family friendly policies.
· A non-contributory pension scheme, currently offering 7% employer contribution.
· Training and professional development opportunities.
To apply, email your CV including a Supporting Statement. Please visit the Oasis UK charity website for further details or click "Apply" on this page for futher details. Your Supporting Statement should be no more than two A4 pages and must address the following question:
"Please expand on your CV to tell us about relevant skills, experience and qualifications you have, that relate to the job description and person specification."
Completed applications should be returned by Midday Monday 13th May 2024.
Interviews will take place in North Bristol Thursday 16th May 2024
We actively encourage applications from people of all ethnic backgrounds and minority and underrepresented groups.
Oasis is committed to making a difference to the lives of the communities it works in, and as such you must show a willingness to demonstrate commitment to the values and behaviours which flow from the Oasis ethos. We are committed to safeguarding and promoting the welfare of children and young people. We expect all staff to share this commitment and to undergo appropriate checks, including enhanced DBS checks.
The successful candidates must have the right to work in the UK. supports
Oasis supports Equal Opportunities. Registered Charity No. 1163889
The client requests no contact from agencies or media sales.
Dual Registered Manager - Residential & Supported Living Services
Ilford
37.5 hours per week
Salary: £43,500 per annum
Here at Norwood, we are looking for an enthusiast and driven individual to take up the role of Dual Registered Manager. This position involves managing 3 services in Ilford - 1 residential care home and 2 supported living services for adults with learning disabilities.
Key responsibilities of the Dual Registered Manager include:
- To manage the services in line with Norwood’s Vision, Mission and Values whilst ensuring compliance.
- Maintain a high-quality service working in partnership with colleagues and stakeholders to manage and support all services.
- To create and develop positive relationships with families and other professionals.
- Review budgets, staff rotas, complaints and relationship building with external regulatory bodies.
- Provide support, supervision, development and mentoring to all staff including appraisal and supervision.
- To contribute to the development of new policies and practices within the services and to maintain systems.
- Work within and maintain the quality management system for the organisation and to adhere to the CQC standards and regulations.
- Cover on-call duties on a rota basis.
- Ensure that each person’s package of support is sufficient to meet their needs and that the care and support provided is person-centred.
- Responsible for the recruitment, training, supervision and appraisal of a team of staff.
- Enable and empower the people we support to live an ordinary life as active citizens in the community, by maximising independence and promoting their choices and decisions as much as possible.
Experience and Skills required:
- Registration as Registered Person under the Health and Social Care Act (2008) is an essential requirement of this role.
- Achieved NVQ Level 5 Health & Social care.
- Previous experience working in a residential/supported living setting including supervisory responsibilities, supporting Adults with learning disabilities.
- Knowledge and understanding of current legislation including Health and Social Care Act (2008) and have experience in reviewing and monitoring service delivery.
- Strong leadership and team working skills, people management, delegation and budget setting and management.
- Willingness to undertake the Skills for Care Induction.
- Having a full clean UK driving license, with access to vehicle, is desirable.
Benefits at Norwood include:
- The opportunity to work for a leading UK Charity
- Competitive salary & benefits package
- Generous annual leave entitlement
- A challenging and varied role
- A supportive team
- Unlimited access to staff referral scheme
We reserve the right to close this advertisement early if we receive a high volume of suitable applications.
We actively celebrate everyone's' different abilities, sexual orientation, ethnicity, faith, and gender. Everyone is welcome and supported in their development at all stages in their journey with us.
You have a good understanding of the harm caused by alcohol and drug use to adults, young people, children, families and society and a sympathetic approach to people who misuse them. All you need is the perfect environment to put your skills to great use. Welcome to Aquarius as a Support Worker.
Aquarius is a charity that helps people and communities overcome the harm caused by alcohol, drugs and gambling. We are part of ‘One Recovery Buckinghamshire’ (ORB), a partnership between Inclusion (MPFT NHS Trust), Aquarius, and Build on Belief providing support for alcohol and drug issues across Buckinghamshire.
We are looking for three Support Workers to join our team. We have two positions available in Aylesbury and one position in High Wycombe. Please state on the supporting statement which position (or both) you are applying for.
Your challenge? To provide advice, support, advocacy and key work for recovery plans and undertake elements of assessment and case management as directed. And, all the while, we’ll expect you to operate in a way that recognises and values diversity and understands the functional model of substance misuse, the Recovery Agenda and the problems caused by alcohol and drug misuse.
Preferably with a NVQ 2/3 in Social Care, or willing to attain this, you are used to working to policy and procedural requirements that include child protection, vulnerable adults, confidentiality and health & safety.
We’ll also be looking for good written and verbal communication skills and the ability to maintain accurate records and fulfil data requirements. A flexible approach is important too, as is a commitment to taking a client centred approach to providing services and working in a way that recognises and values diversity.
This is a permanent full-time role requiring the post holder to work 37 hours per week.
We are committed to increasing our diversity and we would welcome applications from those with lived experience and/or who are from a BAME background.
To apply please submit a CV and supporting statement which should clearly outline your skills and experience.
This is a rolling recruitment process. Candidates will be interviewed as and when they are shortlisted.
Aquarius is a subsidiary of Richmond Fellowship, with both organisations being part of Recovery Focus, a national group of charities highly experienced in providing specialist support services to individuals and families living with the effects of mental ill health, drug and alcohol use, gambling and domestic violence. From 1st June 2024 Richmond Fellowship will be merging with the mental health charity Humankind to form a single organisation that provides the joined-up mental health, housing and drug and alcohol support we’ve all known has been needed for decades. At the same time, Aquarius will become a subsidiary of Humankind, with no impact to terms and conditions of employment. In October 2024, Humankind will then be renamed to reflect the new, bigger and better organisation, of which Aquarius will remain a subsidiary
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Pete’s Dragons is an award-winning charity which provides post-vention support to those affected by suicide.
As the Charity continues to grow we need to increase the number of Suicide Bereavement Specialists who provide the Charity's post-vention offering at our Plymouth office.
Job Summary
The role of the Suicide Bereavement Specialist is to provide a proactive and timely community-based support to individuals, families, groups and/or communities who have experienced a suicide loss.
The hours for this role are flexible, with 22.5 hours/week being the minimum.
*Please note: Ability to travel is an essential part of this role.
Main duties
Support
Offer a sensitive, compassionate and needs-led service to individuals, families, groups or communities affected or bereaved by suicide.
Offer rapid response (within 48 hours), information and support to individuals, families, groups or communities who have been bereaved by suicide, in their home or other agreed settings, and follow with ongoing practical and emotional support; mainly through non-clinical interventions that promote coping and resilience so our beneficiaries can face and overcome their traumatic bereavement.
Exercise good judgement in assessing each case and establishing the most appropriate steps for ongoing support, signposting or onward referral.
Co-ordinate where necessary, a safeguarding response in line with local practices and services to ensure that an individual is safe and has an organised package of care to ensure they survive their crisis in the most helpful manner for them.
Produce an area-specific suicide bereavement resources pack to include all relevant information on support services and processes following a suicide death.
Develop strong relationships with key agencies and first responders in the area to establish ways to connect bereaved individuals in a timely and helpful manner (e.g. police, emergency services, clergy, child services, coroners, funeral directors).
Contribute to critical incident responses where appropriate and take an active role where possible.
Assist with the early identification of potential suicide connected deaths and liaise with the Pete’s Dragons suicide surveillance team and appropriate stakeholders and relevant agencies, to ensure timely and appropriate coordinated responses.
Undertake collaborative multidisciplinary work to uphold safety and support for the communities of need (e.g. working with school staff, mental health staff, peers, or family members) to ensure they are contained by well-informed communities.
Administration
Work internally with the Senior Management Team, suicide bereavement colleagues, placement counsellors and therapists and in conjunction with external agencies to ensure parity of service across the whole of the County of Devon.
Maintain timely administrative updates on the Pete’s Dragons’ case management system.
Maintain an effective and efficient diary of appointments.
Participate in the implementation and promotion of the Devon Suicide Prevention Implementation Plan and understand how the role of both the Suicide Bereavement Specialist and Pete’s Dragons fits within it.
Contribute to training/awareness raising in suicide bereavement.
Gather and report on all qualitative and quantitative data required in relation to monthly activities and casework.
Adhere to all Pete’s Dragons’ policies and procedures and ensure security and confidentiality of all related data.
Attributes
Willing to take personal responsibility for delivering high quality results.
Flexible in approach and able to work on own initiative with minimum supervision, prioritising time and workload appropriately.
Able to take an active role in community engagement in the main geographical area of operation in awareness and fundraising.
Passionate about promoting and maintaining the ethos of Pete’s Dragons which is rooted in compassion, care and hope.
The closing date for this role is 26th April 2024
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Location : Based in Rotherham (but you may be required to visit our other sites in South Yorkshire for training and development as needed)
Hours : Full time (9-5 / mon-fri)
Salary : £26,000
Contract Term : Permanent (subject to 6 month probationary period)
Start Date : ASAP
Are you passionate about making a difference to the lives of young people? We are looking for a supportive and nurturing person to join our Rotherham team. This is a fantastic opportunity to join an award winning nationally recognized organization that strives to make education accessible for learners who have struggled to cope in mainstream.
Some of the perks of working at The Really NEET Project
- 9 weeks paid holiday per year (during school holidays)
- Vitality Health package (with no employee excess to pay on claims)
- Royal London Pension Scheme
- 45p per mile for any work related journeys
- Minimal teaching hrs with small group sizes compared to mainstream education settings
- Dedicated time allocated for planning time, innovation and creativity
Who will I be teaching?
All of our learners have an Educational, Health and Care Plan (EHCP) and as a result all have some level of additional need. Some of the most common areas of need that we see are Social, Emotional, Mental Health (SEMH), Autism (ASC), ADHD although we work with learners with a much broader range of needs.
We currently have projects in Rotherham, Barnsley, London and The Midlands.
If you want to work somewhere that values both its staff and its learners, then Really NEET would welcome your application.
For more information on this role and our organization please visit our website Careers page.
Please note that we are committed to safeguarding and promoting the welfare of our learners and expect all those who work with us to share this commitment. Successful applicants will need to undertake a DBS Enhanced Clearance check (Disclosure and Barring Service) and complete a Self Disclosure.
The client requests no contact from agencies or media sales.