Support Worker Jobs in Greater London

Ruils is a user-led charity that supports disabled adults and people with long-term health and/or mental health conditions to live independently, be part of their community and live life to the full. We provide information, advice, practical support, befriending and accessible activities to our clients and families.

We are working with the SWL ICB and local GPs to deliver an exciting new service within Hampton North. The Community Health and Wellbeing Worker will speak to households about health and wellbeing, alongside offering support to connect people to services and activities in their local community. The role aims to empower people to take control of their lives.

It involves working with people who may be experiencing a number of issues, so you will need outstanding listening and communication skills, empathy and enthusiasm. You will need excellent organisational skills, be adept at seeking out information for relevant community services and have the tenacity to help people achieve sustainable improvements in their wellbeing.

Main duties include:

• Managing a caseload of households, providing monthly home visits and providing a continuous point of contact for all members of the household.
• Working with the client to assess their needs, create personalised action plans and locate support within the community.
• Supporting clients to prioritise and address practical, health, social and emotional issues in their lives which affect their wellbeing.
• Engaging with community organisations and specialist services that provide support to ease the pathway for your clients.
• Building and maintaining relationships with primary care networks, GPs, health care professionals and services across the borough.

What we can offer you:

• A vibrant and interesting work environment – every day is different.
• An experienced and supportive leadership team.
• Training and development opportunities.
• Flexible working.
• Kind and caring colleagues who work as a team.
• A cycle-to-work scheme.
• An employee assistance programme (EAP).

We operate a Guaranteed Interview Scheme; we will guarantee an interview to all disabled applicants who meet the essential criteria for the post. Please state in a cover letter if you wish us to consider you for this guaranteed interview scheme.

To apply, please email Viv Sage, HR Consultant, via the Apply button.

Closing date: 9th May 2024

Interview date: w/c 13th May 2024

ABOUT THE ROLE

A new opportunity has arisen to join a new contract in Lewisham. You will support over 2 properties which supports residents and participants with acute and/or complex mental health needs who are supported/treated in the community in their recovery as appose to hospital inpatient care. You will focus on rehabilitating and reintegrating our residents and participants and help our residents and participants achieve their personal goals and gain a level of recovery that enables them to return home or move into supported housing.

Shift Pattern: Rota based Monday to Sunday between 08:00 and 19:30 

ABOUT THE SERVICE

The Integrated Community Rehabilitation Services will enable people to receive a community-based offer and avoid admission into a rehabilitation unit. 

The service is across 2 properties in Lewisham (one 8 self contained rooms, and another with 6 self contained rooms) located in close proximity to each another and both will be staffed 24/7 by a minimum of 2 Mental Health Recovery Workers (MHRW) at all times, at each site. This will include Shift Leads to support the Management Team. 

These addresses are a short walk from each other and are served by good public transport links; close to Bellingham, Catford and Catford Bridge train stations, and close to bus stops.

Benefits, including Non-Contractual Perks

• 25 days annual leave, increasing with the length of service
• Training and Development, including access to courses, upskilling, and progression plans
• Medicash includes discount gym memberships, routine optometry care, dental treatments, and physiotherapy treatments
• Employee Assistance Programme, including counselling
• Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing.
• Life Assurance Scheme
• Cycle-to-work scheme
• Annual Staff Awards

If you have the passion, creativity, and tenacity to make a real difference in people's lives, challenge stigma and make our communities safer, we would love to hear from you!

ABOUT YOU

We're looking for a resilient individual, who has a desire to support our residents and participants to be the best versions of themselves, providing a fully flexible service. You will be driven to provide high quality care and support to others, an effective team member who can communicate effectively, and can be compassionate, supportive, and empowering to others. 

OVERVIEW OF KEY RESPONSIBILITIES

• Develop and sustain therapeutic relationships with residents and participants, providing practical and emotional support.
• Support residents and participants with relevant skills, knowledge, and understanding about their mental health and wellbeing.
•  Identify activity needs and wishes and support with participation and projects.
• Act as a key worker for participants and residents, contribute to the development of support plans, risk assessments, and subsequent reviews. 
• Support with various personal needs as required.
• Attend appointments when required.
• Housing Management; ensure safety throughout and report repairs and maintanence as needed. 
• Various other responsibilities within the position as required.

Other responsibilities than those described above may be required to be undertaken from time to time and will be expected to be performed to as long as it is within the capability and level of the position. 

KEY CRITERIA

What we are looking for:

• Previous experience working with people with multiple complex backgrounds/needs, mental health, substance misuse, alcohol, and behaviours 
• Previous experience creating co - produced support plans, key working, and care planning, providing appropriate interventions for service users
• IT Proficiency; ability to learn new software and basic Microsoft
• Understanding of the housing and social needs of people with multiple and complex needs
• Understanding and/or practical knowledge of the social and societal marginalisation that can be attached to people with various challenging backgrounds, mental health, addiction, exploitation, homelessness, and previous convictions

What we would like, but not essential:

• Understanding and/or practical application of key legislation regarding social care, housing, criminal justice, and mental health
• Ability to Recognise signs of deteriorating mental health and initiate appropriate interventions to prevent crisis

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

WORKING FOR US

ABOUT US

Social Interest Group (SIG) believes good care and support improve lives. Our values of ambition, empowerment, transparency, and inclusivity drive everything we do. Our mission is to empower people who are marginalised by building powerful partnerships and creative solutions that bridge gaps in provision and aid recovery, reablement and resettlement.

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings (including people's own homes), probation settings, and hospitals awaiting discharge. We do so across London, Brighton, Bedfordshire, Luton, and Kent. We believe in the power of well-planned, well-managed services to make a difference. We work with high standards and external and internal regulatory frameworks.

Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change

Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group. 

Our Values

Ambition – Eager to succeed and to accomplish as much as possible for our people

Empowerment – Giving staff and the people we support the tools, training, and information they need to achieve their potential

Transparency – Upfront and visible about our actions and open to scrutiny from stakeholders, service users, and staff

Inclusivity – Listening to, understanding, and including all our stakeholders to ensure we make a difference and get things right

ADDITIONAL INFORMATION

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.

We’re hiring! SMART is looking for a full time Senior Employment Adviser to supervise a team of employment advisers providing support to people who face barriers to obtaining and/or retaining employment, due to mental ill-health, and manage a caseload of their own. 
 
We offer a friendly, collaborative, hybrid and integrated work environment in partnership with CNWL’s Talking Therapies service, as well as a pension program, 28 days annual leave (plus public holidays), employee led HR processes and a competitive salary.
 
Ideally you will: be able to provide leadership and motivation to your peers; have experience of working with people who have mental health needs/emotional difficulties in an employment setting; be knowledgeable about relevant laws and policies relating to employment, disabilities and equal opportunities; have experience of working within multi-disciplinary teams and; be able to liaise with other services and professionals on service users’ behalf.
 
Please send us your CV and a covering letter (no more than 2 pages of A4), covering the ‘competencies and experience’ part of the person specification.
 
We are working to tight recruitment deadlines, so will be interviewing suitable candidates as soon as possible. The application deadline is Sunday 5th May, 23.30pm.

SMART is hiring! We are looking for a full time Employment Adviser to provide support to people who face barriers to employment due to mental ill-health. This includes people looking for work, as well as those who are employed but struggling. 
 
We offer a friendly, collaborative, hybrid and integrated work environment in partnership with CNWL’s Talking Therapies service, as well as a pension program, 28 days annual leave (plus public holidays), employee led HR processes and a competitive salary.
 
Ideally you will: have experience of working with people who have mental health needs/emotional difficulties in an employment setting; be knowledgeable about relevant laws and policies relating to employment, disabilities and equal opportunities; have experience of working within multi-disciplinary teams and; be able to liaise with other services and professionals on service users’ behalf.
 
Please send us your CV and a covering letter (no more than 2 pages of A4), covering the ‘competencies and experience’ part of the person specification.

We are working to tight recruitment deadlines, so will be interviewing suitable candidates as soon as possible. The application deadline is Sunday 5th May, 23.30pm.

JOB PURPOSE:

To work with young people to provide early intervention mental health support in group work and 121 settings. To develop key partnerships with local agencies to create a support network for young adults aged 18yrs –25yrs.

Please note that the salary for this role is £19,623.60 PA for 21 hours per week (Full Time Equivalent: £32,706)

Working Hours: 21 hours per week –9.30-5pm 2 days a week plus 1 regular evening session between the hours of 2pm-9pm.

Please see the job description and person specification provided for more details.

If you would like to apply, please follow the link to our website, complete the relevant application form and return to Pat O’Driscoll at the email address provided.

Applications will only be considered via the application form.

Are you passionate about working with women who have complex support needs and

are experiencing homelessness or are you at risk of homelessness?

We are looking for a Support Worker to work as part of a service that provides late-night and early-morning outreach for women who are sex working and supports women who are homeless or at risk of homelessness.

Note: This post is exempt under Sch 9 Pt 1 of the Equality Act 2010 and is only open to female applicants.

Position: Centre Support and Outreach Worker

Salary: £26,800 - 30,800

Hours: Full time, 36 hours per week (Working pattern includes 1 outreach shift per week, which

is carried out between 9 pm and 1 am. Usual working hours are 8.30 am – 4.15 pm)

Contract: Permanent

Location: London, Stockwell

Benefits: The annual leave entitlement is 35 days per year pro rata, made up of eight bank and public holidays and 27 days annual leave. The 27 days annual leave is normally split between 24 ‘bookable’ days and three closure days that fall between Christmas and the New Year

About the role

The Post Holder will work within Spires’ Women’s Service. This service is comprised of:

A dedicated nighttime outreach service to support women who are involved in street-based sex working. This includes follow up work, casework, and multi-agency working.

Centre-based support for women with complex needs who are homeless or at risk of homelessness. This also includes casework and supporting Spires’ Housing and Homelessness team.

Key responsibilities will include:

· Supporting a caseload of clients

· Completing one nighttime outreach shift a week (this is carried out in the Spires car)

· Supporting in the running of Spires’ women’s drop in services

· Supporting Spires’ Housing and Homelessness service where required

· Representing Spires to external stakeholders at multi-agency meetings

· Ensuring detailed and accurate records are kept of all client work.

About you

You will have previous experience of working with people exhibiting complex needs and people experiencing homelessness. Ideally you will have experiencing supporting women with some of the following support needs: substance addiction, mental health needs, domestic violence, no recourse to public funds and sex working.

You will also bring with you the following skills and experience:

· Experience of challenging appropriately and maintaining clear and appropriate boundaries.

· Networking and effectively liaising with specialist service providers or agencies in order to establish and/or improve access to services for clients.

· Sound understanding of the issues faced by women and other individuals involved in sex work.

· Understanding of the legislation around supporting the victims of Domestic Violence.

· Understanding of the effects of trauma on people and how to work in a trauma informed way.

· Good understanding of safeguarding practices in outreach work, social care and/or day centre environment.

· Good understanding of confidentiality and working with sensitive information.

Please Note: The organisation is committed to equality and diversity and welcomes applications from all sections of the community. This post, however, is restricted to women due to the nature of the role. The Occupational Requirement under schedule 9 (part 1) of the Equality Act 2010 applies.

About the organisation

The organisation was established in response to homelessness, which had become a growing concern in Streatham in the late 1980s. Initially providing a hot meal, clothing and advice to those who came for help, they have developed into an organisation that provides a range of services, including the Housing and Homeless Team and Woman’s Team.

• £32,828 per year
• 37.5 hours per week (full-time)
• Permanent
• Based in Royal Borough of Greenwich
• Hybrid working considered in line with policy

South East London Mind and Bridge Support are working in partnership with Oxleas NHS Foundation Trust to deliver the Greenwich Mental Health Hub.  This will form part of the new transformation of mental health services in the Royal Borough of Greenwich under the NHS Long Term Plan. The service will bring together the expertise of local primary, secondary and voluntary sector mental health care providers with the aim of providing flexible, holistic and integrated services for adults with mental health problems.

The integrated team will provide support to people with long-term mental health problems within a primary care and community mental health setting, helping people develop their independence, self-management skills and achieve their recovery goals.

We are looking for a Senior Mental Health Advisor with experience of working within mental health services. Applicants should have strong line management skills alongside experience of completing assessments, managing a diverse caseload, working in a busy work environment, and possess effective skills in communication. An ability to work independently but collaboratively, to be proactive and show initiative is essential for this role.

The role will involve:

• Line management of key project staff
• Management of a diverse caseload
• Providing recovery-orientated individual and group-based support to adults with mental health problems
• Collaborative working with all partners involved in the Mental Health Hub
• Undertaking holistic needs and risk assessments
• Commitment to regular training and supervision
• Effective contribution to the development and continuous improvement of the service

Successful applicants will be expected to undergo an Enhanced Level Disclosure and Barring Service check.

Closing date: Sunday 28th April (11:59pm)

Likely interview date:  Week beginning 6th May

SEL Mind supports people with mental health problems and dementia in the boroughs of Bromley, Greenwich, Lambeth, Lewisham and Southwark. We are proud of our diverse workforce and know that our organisation is made stronger by the variety of backgrounds, experience, and ideas within it. We promote a culture of inclusion and representation, and are working hard to build a workforce that even better reflects the communities we support.

SEL Mind is somewhere that you can be your authentic self without fear of discrimination on the grounds of ethnicity, sexual orientation, disability, neurodivergence, gender, age, lived experience of mental health problems or anything else that’s part of who you are.

You can read more about staff benefits and why staff love working here on our website.

Hours: Full time – hours vary (includes evening work)

Contract: Fixed term

Salary £25k – £29k per annum – dependent on experience plus outer London Location Allowance

Location: London

Ref: 1419

A unique and exciting opportunity to join Cranstoun’s team to deliver our specialist intervention, Men and Masculinities, in London. Men and Masculinities is a behaviour change programme for those who perpetrate abusive behaviours in their relationships.

We are looking for motivated practitioners who either have experience of working with Domestic Abuse or a related area or would like to develop skills in this area. Experience of working on behaviour change programmes, delivering training and community work would be advantageous.

You will be working as part of the London domestic abuse service. The service offers a range of interventions to Victim/survivors, perpetrators and children and young people affected by domestic abuse. You will also work with communities and professionals to raise awareness of the issues, offer effective interventions as well as challenging values and attitudes that create conducive environments for domestic abuse to continue.

Unfortunately, we are unable to accept CVs.

The post will be subject to an enhanced DBS check and may be subject to vetting based upon location/office space utilised in areas.

Please note that this position may close earlier than the indicated deadline if a suitable candidate is identified.

Closing date: Sunday 28 April 2024.

We are an inclusive employer, committed to promoting equality and diversity in all areas of our work.

We are seeking an outgoing proactive Sales & Events Coordinator to join our busy team to deliver increased revenue and occupancy for our conference and meetings business.

As a social enterprise commercial income is key to our success.  The Commercial team is responsible for income generation and business growth through sourcing occupants for our commercial units and clients for our venues.  The Commercial team deliver over 600 events from our venues and are continually building partnerships and liaising with key stakeholders across the South Bank areas.

You will be responsible for securing sales from new and existing clients as well as managing event logistics in close liaison with our operational team.

The successful candidate must be able to demonstrate the following:

• Experience of co-ordinating and organising events
• Experience of working in a busy sales role
• Experience of working in a customer facing role
• Excellent organisational skills and ability to manage conflicting priorities to meet deadlines
• Ability to take the initiative and an enthusiastic, proactive approach to work
• Strong IT and administration skills, with excellent attention to detail

Creating an inspirational neighbourhood
We provide the opportunities and spaces for people to lead their own change.

Our activities are wide and far reaching. From giving families and children the best start in life through our childcare and family support, to creating and maintaining high quality live, work and play spaces on land which we own.

We promote enterprise, creativity and lifelong learning whether that’s through providing employment, volunteering opportunities, nurturing enterprise or delivering programmes and activities.  We provide housing that supports our community; we champion co-operative housing and influence local and national housing policy.

From sports and dance to healthy eating and gardening, we offer a range of facilities and activities accessible to everyone to support health and wellbeing in our community.

Contract
Permanent, 35 hours per week

Salary
£30,672 per annum

Extras
In return, we can offer you:

• 27 days’ annual leave (excluding bank holidays) pro rata for part time staff
• 8% contributory pension scheme (5% employer contribution, 3% employee contribution)
• Health and wellbeing support, including online mental health therapy sessions
• Free gym membership at Colombo, annual flu jabs
• Commitment to training and development

This is an exciting opportunity to work as a refuge worker within a refuge service, supporting women and their children fleeing domestic abuse. Your responsibilities will include supporting and advocating for women and children, taking part in the on-call rota, managing day to day running of the refuge; health & safety, safeguarding and supporting the service and deputy manager. 

This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies. As part of this role, you will be required to participate in an out-of-hours on call rota.

ID: 1152 LifeSkills Plus Support Worker, LifeSkills

Salary:

- starting at £24,724 pro-rata per annum, raising to £27,232 FTE - 25 hours per week: £16,705 - £18,400 per annum or for 35 hours per week: £23,387.57 - £25,760 FTE per annum for part time, pro rata

- If home-based, additionally £480 home-based allowance pro-rata per annum

- If office-based, additionally £3,679 Inner London Weighting pro-rata per annum

Location: London, with significant travel across Inner London

We typically work fully remotely but offer the flexibility to have an office base.

Hours: Part-time (25-35 hours per week)

We offer flexible working arrangements - please see below for more details.

Contract: Permanent

Family Action & the Role’s Impact:

Family Action is a registered charity, building stronger families since 1869. Today we work with more than 60,000 families in over 200 community based services, as well as supporting thousands more through national programmes and grants. We transform lives by providing practical, emotional and financial support to those who are experiencing poverty, disadvantage and social isolation.

This is an exciting opportunity for a Support Worker to join our friendly team and help support the growth of our LifeSkills Plus offer across London. You will identify and provide intensive support to adults with complex needs who are further away from employment or training by using a strength based approach, ensuring those accessing the programme receive appropriate practical and emotional support using a mixed programme of home visiting, informal and structured support groups.

Your impact:

You will deliver a range of face to face support and interventions to individuals with complex needs that focus on their strengths and which enable them to consider options and think differently, helping them to feel more empowered and able to face new challenges.

You will support and deliver face to face activities that increase confidence, improve mental health, widen social networks, help with budgeting and enable individuals to seek training, work or volunteering opportunities.

Your skills (for details check the job description and person specification):

You will have experience of working in services that deliver positive outcomes for individuals and their families.

You will be able to demonstrate excellent interpersonal skills and the ability to develop and sustain relationships with colleagues, partners and stakeholders.

You will have the ability to work collaboratively with individuals to identify their support needs, plan, implement and monitor emotional and practical support.

Benefits:

- an annual paid leave entitlement that commences at 25 working days pro-rata, rising each April by one day, subject to a maximum of 30 working days pro-rata plus bank holidays

- up to 6% matched-pension contributions

- flexible working arrangements and new starters have the right to make flexible working requests from day one of employment

- enhanced paid sick leave and paid family leave provisions

- eye care and winter flu jabs vouchers

- cycle to work scheme

- investing in your professional development with ongoing quality training and career development opportunities

We are forward looking, ambitious and committed to continuous improvement. We are a people focused, can-do organisation, which strives for excellence in all we do and operates with mutual respect.

To Apply:

· Complete: the Application Form and send to the designated inbox (16) located on the advert document.

· Closing Date : Monday 6th May 11.59pm

· To learn more about Family Action: Recruitment Pack

· To learn more about our terms & conditions: Summary Terms & Conditions of Employment

· To help us fulfil our commitment to diversity and promoting equal opportunities: complete our anonymous Equality & Diversity Monitoring Information survey

Interviews are scheduled to take place week commencing 13th May 2024 virtually.

For direct queries or if you would like to discuss any aspect of the selection process or flexible working requests, please email: Claire Berwick (email address located on the advert document)

Our commitment to Equality, Diversity & Inclusion:

We are happy to consider any reasonable adjustments that candidates may need during the recruitment process and you will be asked whether you require any adjustments if shortlisted for interview. We also make reasonable adjustments on the job, where required.

We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community. We particularly welcome applications from Black, Asian and minority ethnic candidates, LGBTQIA+ candidates and candidates with disabilities because we are committed to increasing the representation of these groups at Family Action. We know that greater diversity will lead to even greater results for families and children and strive for our workforce to be truly representative of the diverse communities we support. We offer a guaranteed interview scheme for disabled applicants and will reimburse your travel cost if you attend an interview.

* Ordinarily Family Action appoints new starters at the starting point of the salary scale (with subsequent annual pay progression), unless you have experience that would justify appointment further up the salary scale or there are any other exceptional reasons.

A Tenancy Support Worker is required to work on a 3 month rolling contract for a homelessness charity based in Kingston. This role has the potential to go permanent. The Tenancy Support Worker will be required to provide floating support to clients living in supported housing or privately rented accommodation. This role will operate 9am to 5pm Monday to Friday.

Responsibilities:

• Take ownership of delivering top-notch support services to individuals who were previously homeless or vulnerably housed.
• Collaborate with assigned clients to evaluate their requirements and secure suitable housing.
• Aid clients in setting and striving towards personal objectives that support maintaining a tenancy in supported or privately rented accommodations.
• Be accountable for offering guidance, support, encouragement, crisis intervention, and future planning, tailored to the specific needs of service users, aiming for their independence.
• Conduct assessments and casework with clients seeking support or resettlement, integrating support provision approaches.
• Assist clients with financial matters, including welfare, housing benefits, and grant claims, coordinating with relevant agencies when required.

Experience Required:

• Previous engagement in the field of homelessness or social care
• Dedication to maintaining confidentiality and respecting professional boundaries
• Capability to interact with clients facing challenging behaviours
• Strong IT competencies, including accurate and prompt record-keeping using software like CHAIN and Inform
• Proficient in drafting concise and efficient reports, client notes, and external correspondence
• Skilled in conducting client assessments and interviews
• Capacity for independent work, demonstrating creativity in managing diverse tasks

Morgan Hunt is a multi-award-winning recruitment Business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to temporary vacancies. Morgan Hunt is an equal opportunities employer, job suitability are assessed on merit in accordance with their skills, qualifications and abilities to perform the relevant duties required in a particular role.

We’re looking for a dynamic, creative and caring Community Coordinator to join our team. You’ll be primarily responsible for managing our programme of community activities, events and therapies at our wellbeing hub and garden in Camden. 

You’ll be helping to provide a place where people can find belonging and get support navigating life, as we continue to develop the Hub from its roots as a mental health day centre into an accessible, thriving community wellbeing hub.

About Us 

Likewise is an innovative social care and mental health charity working at the heart of the Camden community to support individuals experiencing loneliness, isolation and social exclusion.

Putting relationships first, we help people navigate life practically and emotionally, feeling a sense of belonging and acceptance. 

At Likewise our culture is all about being human together. More human organisations do more human work. We put a lot into having authentic relationships, work hard to support each other’s sense of belonging and love learning together through the work we do. 

Our three strands of work are:

• Community – building spaces where people feel safe to be themselves, and feel a sense of belonging, connectedness and acceptance
• 1-to-1 Support – flexible, person-centred support to meet the complexity a person experiences in their day-to-day life, whether at home or out in the community
• Shared Learning – providing experiential learning and formal training opportunities that support personal wellbeing and skills development, primarily through our volunteer and placement student programmes.

We’re also trying to influence change in the local health and care system so that organisations and services become more human, adaptable and responsive to people’s lives. 

About the Community Hub 

The Likewise Community Hub offers a safe space for people to explore a range of wellbeing activities and events, whilst creating opportunity for connection, relationship, belonging and support. 

Our Community Hub and Garden is open to all with a particular focus on people who may feel lonely or socially isolated through mental ill health. It’s a place to access therapies, groups and activities supporting belonging and wellbeing. The hub is both a place to meaningfully contribute, and to feel supported, upholding the principle that we all have needs and we all have something to offer.

Flexibility 

We believe in everyone’s intrinsic motivation to do their best work and trust each other to manage working time in the way that best serves the work we’re doing. Everyone is free to structure working hours and time in a way that both suits their life and their professional role. Everyone wants to get the most from both. 

Bring your whole self to work: It’s all welcome

Our hope is that every person who joins our community – whether as a staff member, client, volunteer or supporter – can feel safe to be themselves and our commitment is to creating working spaces and relationships where this is possible. 

We’re passionate about creating a workplace that promotes and values diversity, inclusion and belonging. Organisations that are diverse in age, gender identity, race, sexual orientation, physical and mental health, ethnicity and perspective are vital to our communities. 

We’re all learners and leaders

We are committed to our own learning, growth and development. We value being able to sit with the discomfort of being outside our comfort zone, engage in the diverse experiences of our work, and bring a learning attitude to everything we do.

We all need to be able to tap into our own leadership, take responsibility for finding the potential in ourselves and others, and have the courage, commitment and care to develop that potential.

About You

We’re looking for someone who is:

• Passionate about people – and keen to work in an environment where there’s connection with a diverse range of individuals
• Organised, detail focused and a great problem solver 
• Curious, reflective and open to learning – about our work, values, and about themselves
• Willing to step outside their comfort zone – and join a work culture that’s all about openness, challenge and learning
• Adaptable and keen to be part of our broader work – to join in a community event or sit and have a cup of tea with a client when the opportunities arise
• A good communicator and relationship builder – who can represent the organisation and hold relationships as someone, who will often be, the first point of contact
• Willing and able to meet people where they are at, engaging with sometimes challenging relational dynamics and diverse ways of relating
• Able to work from our Camden hub five days a week

You’ll need to have some experience of, or feel very confident in: 

• Planning, delivering and co-ordinating community activities and events
• Supporting volunteers 
• Community engagement and co-production 
• Working in a people focused role
• Understanding and responding to the unique needs of people with mental health challenges

Key Areas of Responsibility and Focus: 

Coordination, Management, Planning 

Coordinating the curation, planning, scheduling and delivery of community projects, activities and events at the Likewise Wellbeing Hub and Garden

Coordinating the Likewise Creative Therapies service referrals and delivery

Making good use of our community facilities, garden and kitchen to support wellbeing in the community. 

Communication, Information and Relationship

Working with relationship building, conflict, rupture, and repair with, and between, community members 

Being a point of contact with community members and activity hosts

Coordinating placement student team to manage communication channels for the community, including social media, digital content and website updates

Working in collaboration and partnership with our Programme Lead, Learning Programme Coordinator and Office/Hub Administrator to realise the full potential of our Community Programme 

Community Engagement

Increasing access and engagement with the Hub from a diverse community through partnerships, informal and formal referral networks

Working with the Programme Lead to build engagement with the community programme through programming, marketing and communications

Developing and building on the participation, voice, and sense of ownership of community members in the Community Hub 

Learning, Monitoring, Evaluation

Ensuring accurate and useful data collection for the Community Programme

Implementing evaluation/learning tools and methods set up by Monitoring, Evaluation Learning Lead

Monitoring budget expenditure for Community activities, events and therapies

Community Hub Space

Working with Office/Hub Administrator to ensure the smooth running of community hub

Working with Office/Hub Administrator to ensure the hub is a welcoming, effective and well-functioning space for community members.

Supporting the function of front office and reception

Partnerships 

Maintaining relationships with a wide range of stakeholders including partner charities, volunteers, Camden Council and community members.

Managing partnerships to support and deliver community activities and events for wellbeing 

Supporting the co-production of activities and events with community members. 

We're looking for a kind, compassionate and resilient Waking Night Support Worker to join our Hounslow Young People Service.

£27,352.00 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.

Want to feel like you're making a difference? You'll feel at home here.

Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

Hounslow Young People is Supported Accommodation Service for young people and young parents aged 16-25 in Hounslow. The Service encompasses a mix of units across six sites supporting 57 vulnerable young people and 19 teen parents. The aim of the service is to empower Young People to move towards independent living, supporting their successful transition from childhood; laying the foundations for healthy, ambitious, and safe adult lives with minimal ongoing support. Support is delivered in partnership with a number of stakeholders and partners in the community such as mental health services; substance misuses agencies, housing teams, police and social services.

About the Role:
Waking Night Support Worker will work in line with person centred risk assessments; support plans and liaise with Support Workers to provide comprehensive handover and partnership working. They will be observant of changes in behaviour and presentations ensuring appropriate actions are taken to document and report changes in support needs of young people. Waking Night Support Worker will be able to carry out all necessary health and safety actions including light cleaning tasks and environment management. Furthermore they will actively seek out ways to work with the team and stakeholders to improve the experience of young people in the service. The role requires individuals to work on a rota pattern including some weekend and bank holiday working, as the service is open 365 days a year. Hours worked:21:30 - 07:30

This role requires a valid Right to Work for the UK as Look Ahead are not a sponsoring organisation.

What you'll do:
Ensure the welfare of customers providing emotional and practical support to customers who are in distress, in crisis or require medical assistance such as emergency first aid or the intervention of medical professionals.
Remain calm and professional when dealing with emergencies and incidents following the reporting procedures and completing the required paperwork.
Ability to work empathetically and compassionately with customers who present with complex needs such as mental health, substance misuse, safeguarding and physical health support needs.
Ensure the safety and welfare of customers by implementing and monitoring the visitors' procedure, preventing unauthorised access to the service.
Conduct health and safety checks and patrols around the building and exterior reporting repairs and any Health and Safety issues.
To undertake patrols and security checks of the building and exterior, monitoring CCTV, addressing any antisocial behaviour and completing the relevant reports.

Please visit our website for further details.

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:
Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement.
Approachable and open behaviour.
Prefers working as part of a group or team.
Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement.
Has a practical and logical mind and is naturally well organised.
Thrives on change and enjoys dynamic diverse environments.
Is confident with high levels of self-esteem.
Is respectful, articulate, and sensitive in style of communication.
Is essentially customer focused.
Is motivated towards excellence and improvement of personal performance with a can-do attitude.
Ability to cope positively with challenging and diverse behaviours.

What you'll bring:

Up to NVQ Level 2/3 or equivalent or experience in the social care/charity sector

About us:
Look Ahead is a dynamic, leading, not-for-profit care and support provider in London and the South East. As an organisation we deliver over 110 services, providing support to around 7000 customers each year. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us. Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment. If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role. We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date. We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.