Temporary "Marketing Manager" Jobs
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
This role will be a crucial part of Baytree’s Adult Education team, which currently consists of an Academic Manager, one other Academic Administrator (who is reducing her working hours after many years of service for Baytree), two ESOL tutors and the Women’s Service Director. This new role will work collaboratively with the current Academic Administrator and the rest of the team to ensure the delivery of relevant and high-quality academic, adult education programmes in accordance with secured funding contracts. The primary focus of these roles is to recruit, welcome and guide potential new students through the admissions process and undertake the administrative tasks necessary to ensure the smooth running of the Adult Education department, particularly the planning and delivery of high quality, relevant adult education courses.
The client requests no contact from agencies or media sales.
LifeSkills Coordinator, LifeSkills
Starting at £28,315 FTE per annum to £31,073 FTE per annum
Hours: 20-25 hours per week
Location: Homebased, based in the North West
The postholder will be expected to deliver face to face to face LifeSkills sessions within the North West, primarily but not exclusively in Greater Manchester. They will also be expected to travel occasionally to other areas of the country for meetings (eg team meetings).
Contract: Fixed Term Contract until 31 March 2025, with potential to extend
Responsible to: LifeSkills Open Project Manager
About LifeSkills
The LifeSkills programme will offer groups of families the chance to come together to a trusted venue such as a children’s centre or community setting. As well as offering opportunities for families to spend quality time together and have access to healthy food, these sessions will offer LifeSkills workshops for parents and carers to build their confidence, social networks, financial and employability skills. Examples include but are not limited to overcoming setbacks, managing debt, boosting confidence to return to work, CV writing, interview skills. The aims of the LifeSkills programme are to support participants to increase their confidence and 21st century skills, move closer to training/volunteering/employment, improve their social networks, and grow their confidence to provide low cost and nutritious meals.
The role involves delivering LifeSkills sessions to groups of families in the Greater Manchester area. The postholder will also be the main point of contact for delivery partners hosting programmes (e.g. small charities, schools) and staff and volunteers delivering sessions, and be expected to respond promptly to a wide range of queries and requests for support. Examples might include, for instance, devising LifeSkills programmes for different cohorts, presenting to potential partners, devising risk assessments, recording data, and visiting and providing guidance and support for staff and volunteers delivering sessions in venues across the country.
We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community. We particularly welcome applications from Black, Asian and minority ethnic candidates, LGBTQIA+ candidates and candidates with disabilities because we are committed to increasing the representation of these groups at Family Action. We know that greater diversity will lead to even greater results for families and children and strive for our workforce to be truly representative of the diverse communities we support. We offer a guaranteed interview scheme for disabled applicants and will reimburse your travel cost if you attend an interview.
What will we offer you?
We’ll offer you flexible working hours, a generous pension scheme and leave entitlements, eye care vouchers, a cycle to work scheme and other great benefits. We have an excellent wellbeing offer and we will invest in your professional development with on-going quality training and career development opportunities. You’ll join an established, supportive and high-performing service and have the opportunity to thrive in an innovative organisation that values your opinion, encourages learning and has the needs of children and families at its core. We are forward looking, ambitious and committed to continuous improvement. We are a people focused, can-do organisation, which strives for excellence in all we do and operates with mutual respect. If you share these values and behaviours and have the necessary skills then we look forward to hearing from you.
Appointments are subject to Family Action receiving a satisfactory disclosure from the Disclosure and Barring Service.
The client requests no contact from agencies or media sales.
Job Description:
The role will undertake market research, build a network for the organisation, and drive new business in the commercial landscapes of film, TV and gaming. Ideally, the successful candidate will also be familiar with emerging trends in the innovation and immersive event space.
This is a consultancy role, reporting to the CEO, with regular interaction with the Executive Team. You will have responsibility for scoping new partnership opportunities, requiring an extensive network of existing contacts, a thorough understanding of the digital media industries, and a self-starting mentality.
You will combine deep knowledge of different commercial models within the arts and culture sector, with an appreciation of and passion for artistic excellence. We expect you to be an experienced and effective dealmaker, with exceptional people skills, analytical excellence and business acumen.
Primary Responsibilities:
- Commission and conduct market research across the sector to unveil and develop new commercial business avenues
- Identify, evaluate and secure new opportunities within the media industries of film, TV and gaming, with the goal of creating established new revenue streams for the orchestra
- Research and identify new business opportunities in the immersive experience market
- Assist in broadening our industry network and initiate outreach for new partnerships
- Collaborate with the CEO on strategic business planning in the digital arena
Job Requirements:
- First rate portfolio of contacts in the digital media industries and innovation sector
- Demonstrated success in business development and growing relationships within relevant sectors (film,TV, gaming, immersive)
- High level experience in delivering successful presentations and pitches for creative projects
- Creative problem-solving abilities with a knack for identifying untapped revenue opportunities
- Exceptional ability to form quick, strong cross-cultural working relationships
- Experience of working with creative organisations
- Strong understanding of digital media industries and new emerging trends and technologies
- Flexible approach, willing to adjust hours for events or concerts as needed
- Analyse revenue opportunities from current IP and propose innovative ideas for growth
This can be a part-time or full-time position. Salary is to be discussed, depending on experience and pro-rated if working part time depends on hours/days.
Shortlisting will happen on 16 April, with interviews taking place w/c 22 April.
The client requests no contact from agencies or media sales.
Harris Hill is working with an arts based charity, supporting their search for a Marketing Coordinator for 3 months, on a hybrid basis with 2dpw in their London office.
Main responsibilities:
Coordinate a programme of marketing activity to generate awareness, conversion and retention of Young People, including UK students. Work with Head of Youth Marketing to ensure an inclusive scheme(s) that reflects and represents the broadest and most diverse student audience.
Work with external agencies and internal teams to deliver marketing programmes and campaigns across a broad range of advertising and engagement channels including; email, social media, paid media e.g. search, social, freshers’ fairs.
Evaluate the success of campaigns and contribute to the continuous improvement of all marketing activity.
Experience:
Minimum 3 years marketing experience in a charity or consumer environment
Experience in creating engagement programmes for young people
Demonstrable experience of working and liaising with external suppliers and agencies
Experience of digital advertising and e-marketing techniques
Experience of creating content for Instagram and email
Experience working with marketing automation tools to create segmented lists, build emails, and optimise programs
Experience of briefing and critiquing creative and design work.
If you would like to find out more about this opportunity, please apply for more info.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
At Supportability we are a charity providing opportunities and support for disabled adults and children to enable them to lead the life they want. We focus on valuing people, teamwork, being competent and responsive and these values underpin everything we do to make life better for the people we support.
‘Celebrating Supportability at 70’ is a Heritage Fund funded, fixed term project that investigates, describes and explains the heritage of Supportability to the people we support and the wider community.
Do you have what we are looking for?
The role will include working with volunteers, people we support and their families and the wider community in order to examine, preserve and interpret significant documents that relate to the charity’s 70-year history. It will also include researching further into other local archives and recording memories and experiences of both past and present stake holders. This will then be pulled together into an exhibition detailing the full history of Supportability, which will take place at a local library. Learning and historical materials from the project will also inform a digital timeline (web design/development will be externally commissioned) hosted on our website.
To ensure the project is accessible to the people we support the role will also involve organising (alongside our service managers) inclusive heritage themed events.
We aim to give people in the local community and beyond a greater knowledge of the history of disability support in Stockport and the part Supportability has played in that journey. Ultimately the project will be evaluated to ensure the outcomes and terms of the Heritage Lottery grant are met.
In return you can expect the following from us:
– 30 days holiday rising to 40 days with service (inclusive of bank holidays and pro rata for part time staff)
– Induction and Training Programme
– Pension
– Occupational Sick Pay
– Healthcare Cash Plan
All posts are subject to pre-employment checks, including a DBS check and satisfactory references.
If you are interested in applying for this role, please submit your CV and a covering letter evidencing how you meet the person specification.
The Closing Date for applications is 5pm on Friday 12th April 2024
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
If you are interested in applying for this role, please submit your CV and a covering letter evidencing how you meet the person specification.
COMMUNICATIONS OFFICER
Prosper Wakefield District is a charity and the largest independent grant maker in the Wakefield district, working to help people to live longer healthier lives.
Our vision is for a stronger, healthier, more equal Wakefield, where charities and partner organisations from all sectors work together to support people to thrive.
We want to recruit an experienced Comms Officer to help us shout about our amazing work, and the positive difference we are making to the lives of so many people across the Wakefield district.
If you’re a strategic thinker with excellent communication skills and a flair for marketing, we want to hear from you. Our new Comms Officer will help ensure our grant-making activities have the maximum impact; they will develop and drive our communications strategy and raise awareness of Prosper’s purpose with our wider partners.
Job Title: Communications Officer
Location: The office is based at 35 Peterson Road, Wakefield, WF1 4DU. The role will allow for some flexibility in hybrid & remote working, subject to agreement with your line manager. The role may require some travel within the Yorkshire and Humber region.
Hours: 21 – 35 hours. The role can be delivered on either a P/T basis (minimum of 21 hrs) or F/T of 35 hrs (generally 9.30am to 5.30pm Monday to Friday). The role can also be delivered on a Job Share basis. The role will require occasional working outside normal hours.
Benefits: 28 days paid holiday p.a. (pro-rata for P/T hrs). Pension contribution. Flexible working.
Length of contract: Fixed term contract for 2 years with the potential to become a permanent post.
Reports to: Philanthropy and Partnerships Manager
Liaising with: CEO, Prosper Charity Administrator, Trustees of the charity, wider partners.
Salary band: £29,000- £32,000 (pro-rata for P/T hrs) depending on experience and qualifications.
Closing date: 12 noon Tuesday 7th May 2024
Interviews will take place on Tuesday 21st May 2024
Applicants shortlisted for interview will be notified by Friday 10th May 2024
Start date: As soon as possible.
PROSPER COMMUNICATIONS OFFICER: JOB DESCRIPTION
The Communications Officer is a vital member of the organisation. As we experience unprecedented growth, we are looking for someone who shares our excitement and is ready to contribute to the next chapter of the charity’s journey.
Our Communications Officer will play a key role in promoting our mission, engaging supporters, and raising crucial funds to enhance our grant programmes. You will be at the forefront of promoting the impact of our grants; you will be engaged with our communities and partners, to create compelling and exciting content that resonates with our audiences. This role offers a unique opportunity to blend your marketing and communications skills to raise awareness, drive fundraising efforts and showcase our work.
By joining us, you’ll be part of a passionate and dedicated small team working towards a common goal of improving lives and contributing to the well-being of communities across the Wakefield district. We offer a supportive and collaborative work environment where your creativity and innovative ideas are valued.
Main duties of the job
Your role centres on shaping the charity's influential presence in the district and the wider region. You will:
· Develop a Marketing and Communications Strategy and deliver the charity’s communication and marketing plans, work closely with all team members to advise on the key narratives, best modes of communications and the target audiences.
· Provide strategic advice and guidance on communications to the Chief Executive and trustees.
· Produce high quality written and visual content for all communication channels.
· Create compelling content that evidences the social impact of our grants.
· Liaise with beneficiaries to gather stories and case studies showing how grants have been used, how they have made a difference. Share best practice via the website and through blogs and images.
· Update and develop the website and take responsibility for the content and upkeep.
· Manage our social media platforms (Facebook, LinkedIn, Instagram) and report on analytics.
· Ensure that digital marketing content aligns with Prosper’s brand identity and message.
· Look for new ways to raise our profile through social media, press and other forms of communication.
· Develop networking relationships with local, regional, and national press, and via partner’s websites, to share funding stories.
· Design any marketing materials and liaise with suppliers with regards printing.
· Produce a monthly e-newsletter to be delivered to stakeholders.
· Co-ordinate events and other promotional activities.
· Work alongside the Philanthropy and Partnerships Manager to engage with businesses and charities.
· Arrange for staff, trustees, and other stakeholders to take part in site visits to beneficiaries.
· Represent the charity at the Wakefield Funders Forum and Yorkshire Funders Forum and seek other networking opportunities.
- Build and maintain excellent working relationships with a range of key stakeholders including grants beneficiaries, trustees, funding partners, third sector leaders, health and statutory partners, elected members, and politicians.
- Facilitate effective internal communication within the organisation.
- Keep staff and trustees informed about key developments, events, and achievements.
· Other tasks, commensurate with the post, that the Chief Executive and Philanthropy & Partnerships Manager may deem appropriate (including occasional support for work that cuts across other areas of the charity’s work)
Person Specification
· Familiarity with the charity sector
· Excellent written and verbal communication skills
· Proficient in digital marketing tools and platforms, including social media management.
· An understanding of performance evaluation tools such as Google Analytics.
· Knowledge of, and skills in, social media management, with a focus on increasing reach and engagement.
· Experience of using Canva.
· Knowledge of communications, public relations, journalism and marketing communications techniques, approaches, and procedures
· Knowledge of using WordPress or similar to update the website and create new content.
· Ability to work collaboratively and independently, managing multiple projects simultaneously.
· Passion for the charity's mission and values.
· Must be able to work out of normal office hours when required.
· Must have a full UK driving licence and access to a vehicle.
The client requests no contact from agencies or media sales.
Closing Date: 14 April 2024
Interview Date: 22 April 2024
Location: Erdington and Selly Park Sites
Hours: Full-time
Duration: Fixed-term until December 2025
Salary: Corporate Payscale, Band F, £29,158 - £34,042 per year (pro rata for part-time)
DBS: This role requires a Basic DBS check
“Happy to talk about flexible working”
Are you an experienced event fundraiser who enjoys building long lasting relationships with charity supporters and helping to make a difference? If so, we have a fantastic opportunity for you to join our busy and friendly fundraising team as our Events Officer.
We are looking for a dedicated and enthusiastic Events Officer, to support the Birmingham Hospice brand. This varied role will lead on the delivery of a diverse portfolio of events and challenges including fun runs, adrenaline seeking challenges and in memory events. The success candidate will have a friendly and engaging personality and enjoy speaking to charity supporters face to face, over the phone and via e-mail.
Reporting directly to the Senior Events Manager you will grow the income generation and brand profile of the charity through effective organisation, administration, supporter engagement and marketing our exciting events portfolio, ensuring maximum participation and income for the hospice. You will utilise your creative skills to proactively seek new income generation opportunities and design new events for our growing calendar. You will be a highly organised and motivated individual with excellent written and verbal communication skills.
The ideal candidate will have experience of managing a portfolio of designated events with proven success of reaching and exceeding participant and income targets. You should also have knowledge and experience of working with a range of suppliers and volunteers and have a proven ability to build relationships at all levels. Experience of using CRMs is also advantageous.
If this sounds like the role for you then we would love to receive your application.
The client requests no contact from agencies or media sales.
Job title: Content Executive
Service: Digital Marketing
Location: Home based
Hours: 22.5 hours per week (part-time)
Salary: Grade 3 (lower) point 20-23: £28,315 – £31,073 FTE (£17,218.58 - £18,895.74 pro rata, per annum + £480 home working allowance)
Contract type: 12 month contract (with the aim of being made permanent)
We are looking for a skilled web copywriter who is passionate about creating helpful content for families and comes with a track record of working with subject experts to translate difficult topics online. You will have the opportunity to develop and shape a distinct area of our upcoming website and provide direct support to families looking for information and help as part of Family Action and our helpline, FamilyLine’s digital offer.
This is a part time role with the flexibility to fit around candidates’ lives and brings with it the chance to makes a real difference to families looking for help and guidance.
At Family Action we transform lives by providing practical, emotional and financial support to those who are experiencing poverty, disadvantage and social isolation. We have been building stronger families since 1869 and today we work with more than 60,000 families in over 150 community based services, as well as supporting thousands more through national programmes and grants.
We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community. We particularly welcome applications from Black, Asian and minority ethnic candidates, LGBTQIA+ candidates and candidates with disabilities because we are committed to increasing the representation of these groups at Family Action. We know that greater diversity will lead to even greater results for families and children and strive for our workforce to be truly representative of the diverse communities we support. We offer a guaranteed interview scheme for disabled applicants and will reimburse your travel cost if you attend an interview.
What will we offer you?
We’ll offer you a generous pension scheme and leave entitlements, eye care vouchers, a cycle to work scheme and other great benefits. All roles in Family Action are open to a discussion about possible flexible working options, subject to business needs, and all new starters will have the right to make a flexible working request from day one of employment. We have an excellent wellbeing offer and we will invest in your professional development with on-going quality training and career development opportunities. You’ll join an established, supportive and high-performing service and have the opportunity to thrive in an innovative organisation that values your opinion, encourages learning and has the needs of children and families at its core.
We are forward looking, ambitious and committed to continuous improvement. We are a people focused, can-do organisation, which strives for excellence in all we do and operates with mutual respect. If you share these values and behaviours and have the necessary skills then we look forward to hearing from you.
Next steps:
- To apply: fill out the Application Form and email it to inbox 6 (email located on the advert document)
- To learn more about Family Action: check out our Recruitment Pack
- To learn more about Family Action’s terms & conditions: check out the Summary Terms & Conditions of Employment
- To help us fulfil our commitment to encouraging diversity and promoting equal opportunities: fill out our anonymous Equality & Diversity Monitoring Information survey
Closing date: Monday 1st April 2024 at 17:00
Interview date: Weeks commencing 8th and 15th April 2024
For direct queries with the hiring manager, please email Matthew Dennis (email located on the advert document).
Appointments are subject to Family Action receiving a satisfactory disclosure from the Disclosure and Barring Service.
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
ID: 1112
Harris Hill is searching for an Alumni and Development Executive for around 3 months to cover a leaver.
This role will need to start around the 22nd April for a handover with the current postholder. The post can be 3, 4 or 5 days per week but on the understanding that this be hybrid based with the need to attend their numerous sites, depending on alumni events.
This role has sites in London and Surrey, so you may need to attend either for specific events. This could be a couple times a month to a few times a week during holiday periods. These essentially correlate to alumi tours of the schools. You would know about these a couple weeks in advance and you would have some power to book these in dates and times that work. This does mean that a driver would be essential so you can get to the location. It is also noted that you could potenitally do the tour and go back and work from home.
Your position in this organisation will be to support the alumni programme. This will include alumni engagement, fundraising, events and other general support. This will include:
Being first point of contact for families of Alumni.
Networking Alumni and families
Overseeing tours of the schools.
Monitor Alumni inbox.
Maintaining database
Events support - tickets and registrations.
Social media- write posts and work with marketing events.
More details can be provided but the above is the main focus for the interim period.
This role also has the opportunity of going permanent,
If you would like to find our more about this opportunity, please get in touch.
We have an exciting opportunity for an experienced Supporter Care Team Leader to join our Supporter Services team. You will join us working 35 hours per week, on a 12 month fixed term contract and will be based at both our National Cat Centre in East Sussex and from home. In return you will receive a salary of up to £30,781.96 per annum plus excellent benefits.
Since 1927, Cats Protection has helped thousands of cats each year, across the UK. As a community of volunteers, employees, supporters and partners, we’ve improved the lives of millions of cats and transformed the way millions of people see and care for cats.
The Supporter Services team is part of the Cats Protection Marketing & Income Generation directorate. We answer queries from supporters about memberships, sponsorships, lotteries, raffles and donations. We also record and update the contact preferences of our supporters to ensure we only send communications which are wanted. The Supporter Services team is also responsible for the management of the Gift Aid scheme for Cats Protection, claiming money back from HMRC to provide much needed assistance to the many cats and kittens in need of help. We look to provide the best service possible to our supporters, although we never stop striving to improve this service.
Responsibilities of our Supporter Care Team Leader:
As Supporter Care Team Leader you will lead a team of Supporter Services Advisors, who are the first point of contact for fundraising enquiries, and through direct communication with supporters via a variety of channels (including inbound and outbound telephone calls, letters, email and social media response), build loyal, committed relationships with supporters. You will establish and maintain processes and procedures to provide a first-class level of customer care to current and potential supporters.
What we’re looking for in our Supporter Care Team Leader:
- Demonstrable experience of line managing staff including setting objectives, managing performance, conduct, staff development, induction and training in line with organisational policies
- Demonstrable experience in a supporter relations or customer care environment
- Experience of delivering a high quality of telephone-based customer support or service
- Experience of handling complex complaints and queries
- Understanding of compliance within an supporter care environment, including Data Protection, Fundraising Code of Practice, Gift Aid etc.
What we can offer you:
- salary of up to £30,781.96 per annum
- generous annual leave entitlement
- contribution pension scheme
- life assurance scheme
- range of health benefits including private healthcare
- Employee Assistance Programme
- and more
Join us as our Supporter Care Team Leader and know you are helping to make a real difference to cats and kittens across the UK!
Closing date: 10th April 2024
Virtual interview date: Week commencing 22nd April 2024
Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to.
Please email if you require any adjustments to be made for you to complete your application or to participate in the recruitment journey.
Contract: Fixed term for 12 months with likely extension, full time, 37.5 hours a week. 0.8 FTE will be considered. We are happy to explore secondment or hosting arrangements with likeminded organisations, in the UK or internationally.
Salary: £27,000 – £30,000 depending on skills and experience, plus 5% employer pension contribution to INTRAC’s company pension scheme.
Location: Remote, with occasional together days and team meetings in person.
Application deadline: Midnight (UK time) Monday 15th April
About INTRAC
INTRAC exists to promote positive social change. We do this by strengthening the wider ecosystems of civil society support and also by supporting civil society organisations themselves. Through our collaborations we intend that these organisations can develop, engage with others, and do what they want to do, better. We have a global network of consultants delivering ethical and values-driven consultancy in areas such as organisational change and MEL. We also have a well-regarded training service offering open and in-house training.
About the role
As Network Development Coordinator you will play an essential part in building INTRAC’s network. This involves a range of duties to enable our network offer, focused on four broad areas:
· Coordinating a range of learning activity, exchange and community building
· Gathering insight, evidence, collective analysis for marketing and influencing
· Coordinating professional development support
· Brokering relationships and supporting consultancy opportunities
We are looking for a versatile and dynamic individual, passionate about connecting, working with and learning from people across different contexts, committed to equality, diversity and inclusion. You will have experience working with or as part of networks and can demonstrate experience in building relationships, bringing people together to share perspectives and learn online. You should enjoy gathering and analysing information and telling impactful stories. You should have an interest in supporting civil society, social justice, and have energy and an eye for detail.
In return we offer a competitive salary and benefits package, and the opportunity to work with an ethical and values-based non-for-profit organisation focused on positive social change.
The client requests no contact from agencies or media sales.
Neighbourhood Officer
Temporary contract
South Manchester
To start ASAP
Our client
Morgan Hunt is working with a large, Northwest based Housing Association who are looking to recruit a Neighbourhood Officer for their patch in South Manchester. Working hours are 35 hours per week, Monday to Friday and this is initially for a period of 4 weeks, with the potential for extension depending on how the recruitment process goes.
As a Neighbourhood Officer you will be required to;
- Be present in the neighbourhoods, undertaking regular estate inspections and monitoring of neighbourhood service contracts, addressing property and estate management issues, and taking steps to address any contract under performance.
- Handling tenancy-related queries in accordance with contractual requirements, policies, and frameworks.
- Providing direct tenancy support in the organisations capacity as a landlord to ensure tenancy sustainment.
- Ensure an effective response to anti-social behaviour and other tenancy breaches in accordance with policies and framework, by undertaking timely fact-finding investigations and appropriate action to ensure the protection of the organisations customers and the wider community.
- Working collaboratively with other agencies to deliver interventions where necessary in case management or for the prevention of anti-social behaviour.
- Ensure the effective marketing of vacant homes in accordance with the organisations policies and property allocations that meet the needs of the customer and the business.
- Undertake the full rent account management process focusing on balancing the needs of the customer with those of the business, and including having proactive discussions to devise payment plans, coaching customers to identify solutions to account issues, supporting budgeting and taking court action as a last resort.
- Ensure safeguarding concerns are dealt with promptly and in line with legal requirements and guidelines and appropriate action is taken.
The successful candidate
- Either have or be working towards a housing qualification.
- Experience of working in the housing sector and in a similar role.
- Good working understanding of effective estate and tenancy management. Experience of delivering a range of tenancy management related services and being able to offer a proactive approach in the identification of tenancy issues and resolution.
- Experience of working in a customer focused environment, with a proven ability of delivering a high standard of customer service tailored to an individual's needs.
- Proven relationship builder with experience of effective collaborative working with external partners.
- Ability to coach customers to help them problem solve.
- Adaptable to use a range of Customer relationship management software systems.
- Proficient in the use of the full range of Microsoft Office applications.
- Good written and verbal communication skills.
Due to the nature of this role, a driving license is required as well as a current basic DBS check.
Morgan Hunt is a multi-award-winning recruitment Business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to temporary vacancies. Morgan Hunt is an equal opportunities employer, job suitability are assessed on merit in accordance with their skills, qualifications and abilities to perform the relevant duties required in a particular role.
Are you experienced in fundraising, marketing or virtual events project delivery work?
Do you have excellent organisation, communication, and collaboration skills, along with the ability to work with direction to deliver tasks efficiently within deadlines?
This new fixed-term role joins the Community Fundraising Team at Surfers Against Sewage to support our fundraising campaign, Dip A Day in October.
In its third year, Dip A Day in October is our communities’ favourite fundraiser. A virtual Facebook fundraising campaign, seeing 11,000 people join the group last year and raising over £202,000 to fund our ocean-saving campaigns.
This year, we are planning on doubling the income and the number of people taking part in Dip a Day. This campaign has bucked the trend of industry benchmarks, and seen fantastic supporter engagement and feedback. You’ll be joining and supporting our plans to continue on this trajectory with sector-leading innovation. “It's the best challenge ever. I'm looking forward to next year” – event participant.
For more information please visit the job opportunity page on our website.
The client requests no contact from agencies or media sales.
Neighbourhood Officer
Temporary contract
South Manchester
To start ASAP
Our client
Morgan Hunt is working with a large, Northwest based Housing Association who are looking to recruit a Neighbourhood Officer for their patch in South Manchester. Working hours are 35 hours per week, Monday to Friday and this is initially for a period of 4 weeks, with the potential for extension depending on how the recruitment process goes.
As a Neighbourhood Officer you will be required to;
- Be present in the neighbourhoods, undertaking regular estate inspections and monitoring of neighbourhood service contracts, addressing property and estate management issues, and taking steps to address any contract under performance.
- Handling tenancy-related queries in accordance with contractual requirements, policies, and frameworks.
- Providing direct tenancy support in the organisations capacity as a landlord to ensure tenancy sustainment.
- Ensure an effective response to anti-social behaviour and other tenancy breaches in accordance with policies and framework, by undertaking timely fact-finding investigations and appropriate action to ensure the protection of the organisations customers and the wider community.
- Working collaboratively with other agencies to deliver interventions where necessary in case management or for the prevention of anti-social behaviour.
- Ensure the effective marketing of vacant homes in accordance with the organisations policies and property allocations that meet the needs of the customer and the business.
- Undertake the full rent account management process focusing on balancing the needs of the customer with those of the business, and including having proactive discussions to devise payment plans, coaching customers to identify solutions to account issues, supporting budgeting and taking court action as a last resort.
- Ensure safeguarding concerns are dealt with promptly and in line with legal requirements and guidelines and appropriate action is taken.
The successful candidate
- Either have or be working towards a housing qualification.
- Experience of working in the housing sector and in a similar role.
- Good working understanding of effective estate and tenancy management. Experience of delivering a range of tenancy management related services and being able to offer a proactive approach in the identification of tenancy issues and resolution.
- Experience of working in a customer focused environment, with a proven ability of delivering a high standard of customer service tailored to an individual's needs.
- Proven relationship builder with experience of effective collaborative working with external partners.
- Ability to coach customers to help them problem solve.
- Adaptable to use a range of Customer relationship management software systems.
- Proficient in the use of the full range of Microsoft Office applications.
- Good written and verbal communication skills.
Due to the nature of this role, a driving license is required as well as a current basic DBS check.
Morgan Hunt is a multi-award-winning recruitment Business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to temporary vacancies. Morgan Hunt is an equal opportunities employer, job suitability are assessed on merit in accordance with their skills, qualifications and abilities to perform the relevant duties required in a particular role.
Governance Administrator
Bristol
£25,000 - £27,000
12-month Fixed Term Contract (Maternity Cover)
A new opportunity has arisen for a Governance Administrator to provide comprehensive support and ensure effective administration to our client's committees.
In this fundamental role, your main responsibilities will include a variety of organisational, governance and administrative tasks. You will be on hand to respond to queries and arrange necessary inductions and training, ensuring that their policies are maintained and communicated via a variety of mediums such as agendas, balloting and presentations. With excellent attention to detail, you will oversee the committee structure and membership, ensuring that all documentation and job descriptions are in place and will manage the applications and elections process, scheduling regular committee meetings, compiling relevant agendas and preparing minutes for meetings. As a confident communicator, you will liaise with the Marketing and Communications team to promote governance vacancies, ensuring the process is transparent, inclusive and as simple as possible.
With experience in a similar role, you will be accustomed to managing committees and be able to communicate effectively with people across the organisation, including senior level academic and medical staff. You have sound knowledge of IT systems and will be able to direct, prioritise and manage your own workload. In addition, you will need to evidence handling confidential information appropriately. You will have a proven track record of delivering great customer service and ideally an understanding of corporate governance and in return you will be given the opportunity to expand your skills and knowledge in this area.