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Uniting Staffordshire Against Hate provides information, advice, guidance and practical and emotional support to victims of hate crime and hate incidents to help them cope and recover from their experience and exercise their rights under the Victims Code. We also work to raise awareness and encourage reporting of hate crime across Stoke on Trent and Staffordshire.
The role of a Training and Community Engagement Officer is an exciting and diverse one. You will be responsible for engaging with communities, including those most at risk of or directly impacted by hate crime, to improve awareness and understanding of hate crime, how to report it and how to access our specialist support service. You will do this in a variety of ways including by delivering awareness raising sessions and activities and attending events. You will also provide initial information, advice and guidance to victims of hate in the community and facilitate referrals into our specialist support service. You will be responsible for the development of meaningful and trusted relationships between communities and the service, so that the people who need our support know how to and are confident to access it. You will also be responsible for delivering our awareness raising training to professionals and communities.
Flexibility is a key characteristic of all our posts, and the post-holder may be asked to carry out other tasks consistent with the grade from time to time.
This role is based at our offices in Hanley but most of your time will be spent working in communities across Staffordshire and regular travel is a key element of this role.
Equality and Diversity:
All staff members are expected to demonstrate a commitment to equality and diversity. We recognise and celebrate the positive value of diversity, promote equality and challenge discrimination.
Citizens Advice Milton Keynes is a local charity that helps people to resolve their legal, money and personal problems. The organisation has been providing free, confidential, and impartial advice since 1972 and helps approximately 10,000 local people every year.
Since the pandemic, many of the local and national services that our clients need have been, or are being, moved online. This can disadvantage people who do not have the necessary knowledge, skills, or technology to access and use online services.
Working within our training, skills, and employability division – Works for Us, our Digital Skills Officer (DSO) will help people to access and use online services and support them to develop the skills and confidence they need to use digital technology effectively and safely. They’ll also need to be confident and able to provide coaching and training support to small groups of service users on a sessional basis.
We are looking for an enthusiastic, committed, and confident person to join our small, team of staff. The successful candidate will provide support and coaching to local people, on a one-to-one basis, course support and delivery, including those living in the community who could be considered vulnerable adults, that are digitally excluded and/or unemployed.
Applicants need to:
- Be competent and confident in using IT, and specifically using IT applications and resources on websites.
- Have clear and accurate communication skills, both spoken and written.
- Be able to listen, understand and use information.
- Be able to work in a team, be organised and manage time effectively.
- Be open to utilising emerging technologies and understanding its impact on recruitment.
- Be confident in working towards performance targets.
- Be able to recognise the limits and boundaries of the role.
A background in advice giving, coaching, or tutoring is desirable but not essential. Full training and induction will be provided.
The successful Applicant/s will be asked to undergo a Disclosure and Barring Service (DBS) check.
Closing date:Sunday 14th June 2026 at 5pm
Interviews:TBC
Please note interviews will be held face to face
Programmes Coordinator
We are seeking an organised and proactive Programmes Coordinator to support the delivery of national educator development programmes, helping teachers, musicians and schools thrive through high-quality training and development opportunities.
Position: Programmes Coordinator (Educator Development)
Salary: £28,680 FTE
Location: Hybrid working with a London SE11 office base and a minimum of one office day per week
Hours: 21 hours per week
Contract: Permanent
Closing Date: 3 July 2026, 10am
Interview Date: 21 July 2026
About the Role
This is an exciting opportunity to join a collaborative programmes team and play a key role in the successful delivery of educator development and teacher training programmes across the UK. You will provide high-quality coordination and administration support, ensuring programmes run smoothly and participants receive an excellent experience throughout their journey.
Key responsibilities include:
- Coordinating training programmes, workshops, events and meetings
- Managing programme schedules, diaries, deadlines and communications
- Acting as a first point of contact for programme participants and stakeholders
- Supporting recruitment, enrolment, induction and progression activities
- Organising logistics for training sessions, observations and events
- Maintaining accurate records, participant information and programme data
- Supporting assignment administration, marking and moderation processes
- Managing online learning platforms and programme resources
- Assisting with financial administration, invoices, expenses and course fees
- Supporting evaluation activities, surveys and impact reporting
- Producing regular updates and communications for participants and stakeholders
About You
We are looking for a highly organised individual with excellent communication skills and a passion for delivering outstanding administrative support.
Essential skills and experience include:
- Experience coordinating schedules, meetings, diaries, bookings or events
- Strong organisational and administrative skills
- Experience working within a busy team environment
- Financial administration experience
- Excellent written and verbal communication skills
- Strong attention to detail and data management capabilities
- Confidence using Microsoft Office 365, including Word, Excel and Outlook
- Ability to manage multiple priorities and meet deadlines
- A proactive and solutions-focused approach to problem solving
- Strong interpersonal skills and the ability to build effective relationships
Desirable experience includes:
- Working within schools, education, further education or higher education settings
- Experience within the arts, music or cultural sectors
- Using systems such as Salesforce or similar CRM platforms
- Managing virtual learning environments or online platforms
- Coordinating projects and events
- Minute taking and stakeholder communications
About the Organisation
This organisation is dedicated to improving access, inclusion and quality within music education. Working with teachers, schools, musicians and young people across the UK, it delivers innovative training and development programmes that help create more inclusive and effective learning environments. The organisation offers a supportive and collaborative culture, flexible working arrangements and a strong commitment to employee development and wellbeing.
Other roles you may have experience of could include: Programme Administrator, Programme Officer, Education Coordinator, Training Coordinator, Learning and Development Coordinator, Project Coordinator, Events Coordinator, Programme Support Officer, Training Administrator, Operations Coordinator or Education Programme Officer.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.