Volunteer Management Jobs

The RSPB has a mission to put people at the heart of our work, and to establish and develop community centred work in urban areas, engaging with a large and diverse audience. Can you help us?

Community Engagement Officer - Greater Manchester
Reference: APR20247471
Location: Home Based, in or near Greater Manchester
Salary: £26,379.00 - £28,319.00 Per Annum
Benefits: Pension Scheme, Life Assurance Scheme, 26 days' Annual Leave
Duration: Until 31st March 2026

This is a fixed-term, full-time role ending 31st March 2026. The RSPB reserves the right to extend or make this role permanent without further advertising dependent on business needs at the end of the contract term.

We’re looking for an experienced project officer with a passion for working with communities, to inspire and support people to discover, explore and take community-led action for nature in Greater Manchester. This role will work closely with established partners and existing RSPB local groups and volunteers, including the Greater Manchester Swift Champions, to develop new opportunities to work with community groups, focusing on supporting creating new habitats for swifts, one of the UK’s most threatened species. You will explore opportunities for working more closely with young people, with the aspiration to establish two RSPB youth groups in Greater Manchester and a Swift Youth Action Group focused on 16 – 24-year-olds. You will identify where the RSPB can best support and enhance nature, with guidance from local conservation staff.

This role offers an exciting opportunity to lead front-line delivery of RSPB’s community engagement work at a local level, inspiring people to connect with nature through an 18-month programme of events and activities. Central to this will be recruitment and management of a network of volunteers. The Project Officer will be responsible for developing and running a rolling programme of training to enable volunteers to develop skills to allow them to continue to support nature-based initiatives. 

You will have experience of delivering community projects, events and experience of volunteer recruitment, induction and management, and the ability to motivate volunteers to independently deliver organisational objectives. The confidence to make decisions that enable the continued delivery of key objectives and to keep the project on track is crucial, as is the ability to communicate these decisions, where applicable, with stakeholders and partners.

Specific tasks:

• To lead our community engagement work in Greater Manchester, inspiring local communities to take action for nature, ensuring work is resilient and sustainable beyond the life of the project.
• To build a full picture of local environmental networks and the range of nature recovery and environmental work taking place locally, identifying opportunities to develop new partnerships.
• Act as an advocate for nature recovery within a diverse range of sectors including local government and private businesses to further our support for nature.
• Build links and strengthen existing relationships with RSPB Local Groups and other volunteer-led work taking place in urban green spaces, liaising closely with partners.
• To lead and continue to grow the Greater Manchester Swift Champion network of volunteers with the support of the Species Volunteer Network (SVN), which will allow us to do more for Swifts within local communities.
• Identify opportunities for youth involvement in establishing a Swift Champions Youth Action Group and two new RSPB Youth Groups, working closely with relevant stakeholders.
• Develop and deliver a series of volunteer recruitment, induction, and training days to increase numbers of new active volunteers within Manchester as well as building resilience and upskilling existing volunteers.
• Develop and deliver an 18-month programme of diverse nature-based events and activities (with a focus on Swifts including the installation of Swift boxes and/or bricks).
• To embed evaluation measures and provide regular reports to show impact across Greater Manchester.

Essential skills, knowledge, and experience: When applying for this role, please state in turn how you meet each of these criteria:

• The ability to develop partnerships and network – internally and externally and experience of working with community groups to deliver shared objectives.
• Experience of developing and managing projects.
• Experience of recruiting and managing volunteers.
• Great verbal and written communication skills.
• Experience or understanding of community led nature conservation action including working with both adults and young people on co-created outcomes. 
• The ability to deliver reporting and evaluation to show impact against agreed objectives.
• Excellent planning and organisational skills with the ability to manage and deliver a diverse workload ensuring effective prioritisation and balancing of the needs of a range of stakeholders.

Closing date: 23:59, Sun, 19th May 2024

We are looking to conduct interviews for this position from 3rd June 2024.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

As part of this application process you will be asked to provide a copy of your CV and complete an application form including evidence on how you meet the skills, knowledge, and experience listed above.

This role will require completion of a DBS in addition to the standard pre-employment checks.

We are committed to developing an inclusive and diverse RSPB, in which everyone feels supported, valued, and able to be their full selves. To achieve our vision of creating a world richer in nature, we need more people, and more diverse people, on nature’s side. People of colour and disabled people are currently underrepresented across the environment, climate, sustainability, and conservation sector. If you identify as a person of colour and/or disabled, we are particularly interested in receiving your application. Contact us to discuss any additional support you may need to complete your application.

The RSPB is an equal opportunities employer. This role is covered by the Rehabilitation of Offenders Act 1974.

The RSPB is a licenced sponsor. This role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract.

No agencies please.

An exciting opportunity has arisen for an experienced Volunteer Manager to join the Royal Botanic Gardens, Kew (Kew).  Volunteers contribute significantly to the delivery of Kew’s mission, supporting all aspects of Kew’s work notably in Horticulture, Science, visitor engagement, schools, community and access programmes and Galleries.  We currently count on over 800 volunteers across our two sites - Kew Gardens in west London and Wakehurst, our wild botanic garden in Sussex. 

The volunteering function sits within the Gardens directorate in the Learning and Participation department but has an organisational-wide remit, working closely with business areas such as Horticulture, Science, HR and H&S. There is a devolved structure for the management of volunteers with a full time Volunteer Manager and Volunteer Coordinator at the centre with responsibility for delivering the Volunteer Strategy and associated KPIs, policy and procedures. This central resource support is vital for the continued expansion and development of the volunteering programmes in a coherent and equitable way and to a uniformly high level.

The Volunteer Manager will engage with all volunteers, including those under 18 years of age and vulnerable adults. An Enhanced DBS check is required.

About You

We are seeking an experienced volunteer manager who will ensure our volunteers, and staff who coordinate them, have the skills and support they need to confidently and consistently perform their roles to support the implementation of Kew’s Manifesto for Change.

You will manage the central function for volunteers across Kew Gardens and Wakehurst, supporting processes linked to recruitment, selection, induction, training, pastoral care and leavers.  You will have excellent knowledge of the UK volunteer sector and understand the legal context of engaging volunteering and how it differs from employment. With excellent IT and administrative skills, you will be experienced in collecting, maintaining, analysing and reporting on volunteer data. 

You will be an ambassador for Kew’s volunteers and a visible presence for all volunteers, advocating for them internally and externally. Your strong interpersonal skills will ensure excellent levels of communication with volunteers and staff, and this will include representing volunteers on Kew’s Leadership Forum and chairing the Volunteer Steering Group.

This role is based at Kew Gardens with occasional regular travel to Wakehurst and occasional travel within the UK. There will also be the option of regular home working, subject to operational requirements.

About Us

The Royal Botanic Gardens, Kew (RBG Kew) is a leading plant science institute, UNESCO World Heritage Site, and major visitor attraction. Our mission is to understand and protect plants and fungi for the well-being of people and the future of all life on Earth.

We are working to end the unprecedented extinction crisis and to help create a world where nature is protected, valued by all and managed sustainably. We will achieve these goals by drawing on our leading scientific research, unrivalled collections of plants and fungi, global network of partners, inspirational gardens at Kew and Wakehurst, and our 260 years of history.

Join us on our journey as protectors of the world’s plants and fungi!

Our fantastic benefits package includes opportunities for continuous learning, a generous annual leave entitlement, flexible working to help you maintain a healthy work-life balance, an Employee Assistance Programme and other wellbeing support such as cycle to work scheme and discounted gym membership. We also offer a competitive pension, an employee discount scheme and free entry into a wide range of national museums and galleries, as well as access to our own beautiful gardens at Kew and Wakehurst.

We are dedicated to equality of opportunity and welcome applications from all sections of the community. We are committed to interview disabled applicants who meet the essential criteria for the post.

No agencies please.

Volunteer Administrator

Nottingham, NG7 2SD

Salary: £13087 (FTE £22308) per annum

Location: Nottingham, NG7 2SD

Hours: Part Time, 22 hours per week

Benefits: 25 days holiday, pro-rata, 5.5% Employer Pension Contribution including Life Cover, Occupational Sick Pay Benefits & Enhanced Maternity, Adoption and Paternity Leave and Pay, plus more

Reporting to: Volunteer Manager

FareShare Midlands is the region’s largest food redistribution charity, fighting food poverty and hunger by tackling waste. We source good quality food that is surplus to requirements from the food industry. An army of volunteers help redistribute this food to over 500 frontline charities and community groups such as school breakfast clubs, community centres and organisations supporting those who are homeless, unemployed, socially isolated and recovering from addiction. These organisations provide meals and food parcels to over 67,000 vulnerable people every week.   We also support people through our Employability programmes, enabling them to learn skills and find rewarding work – some for the first time.  

Hunger is a growing issue in the UK and while there is surplus food that is otherwise going to waste, we believe that this food should be used to feed people first. 

The Role

This role will work closely with the Volunteer Manager to coordinate and administrate the daily running of our volunteer programme in the Nottingham area. You will be responsible for the timely collection, processing and updating of all volunteer data for the volunteer teams in your area.

You will also ensure that compliance data such as food hygiene certificates, driving licence checks etc. are completed and recorded within expected timeframes.

The role will involve working closely with the operations teams to ensure that volunteer inductions are completed and site rotas are maintained.

Key duties and responsibilities:

1. Volunteer Administration

· Ensure that all new applications are responded to and processed in a timely and professional manner

· Ensure that all induction paperwork is completed and recorded prior the volunteer starting

· Carry out on site inductions for new volunteers

· Ensure that all volunteer records including contact details are maintained and up to date

2. Volunteer Compliance and Training

· Take appropriate volunteer references within agreed timescales

· Administrate and monitor food hygiene online training for all volunteers

· Ensure that drivers licence checks are completed and recorded

· Support volunteers to get the most out of the training that is available to them

· Coordinate other compliance and training programmes as required

3. Volunteer Systems Management

· Ensure that the National Volunteer Management System is up to date at all times

· Ensure that reporting data for FareShare UK is available as required

· Maintain the active volunteer list for each depot in your area

4. Operational Support

· Support the development and maintenance of depot volunteer rotas

· Liaise with volunteers for the operational team as required

· Support volunteer activities and events

Person Specification - Skills, Qualities & Experience

Essential

· Able to establish and maintain systems and accurate recording of data

· Experience of working with people from a diverse range of backgrounds

· Good communication and interpersonal skills, with the ability to deal with people at all levels

· Enthusiastic and self-motivated with good team-working skills

· Good time management with ability to manage workloads to meet deadlines

· IT literacy, in particular of using Microsoft applications (Outlook, Word, and Excel)

· A commitment to Equal Opportunities and inclusivity

· To subscribe to the ethos, vision and mission of FareShare Midlands

Desirable

· Experience of supporting volunteers

· Experience of supporting adults with additional support needs

· Experience of using volunteer management systems 

· An understanding of Food Safety and Health and Safety legislation

· Full clean driving licence and have access to a vehicle so can travel between depots as needed

Values and behaviours 

· A commitment to Equal Opportunities

· An appreciation of FareShare Midlands’ mission and vision

· Flexibility of approach and ability to work in a team

· Proven ability to develop and maintain good working relations, with both internal and external audiences

· The roleholder will be required to work flexibly.

How to Apply:

If you would like to apply for this role, please create a supporting statement to demonstrate your suitability and to explain your interest in both the job and FareShare Midlands. Please send your supporting statement with a copy of your CV.

We continue to strive to ensure that the profile of our staff and volunteers reflects the diverse communities we serve across the Midlands. As such we encourage and welcome applications from all our communities. We particularly welcome applications from people from ethnically diverse backgrounds as they are currently under-represented within FareShare Midlands. 

Closing date for receipt of applications is Thursday 2nd May 2024

Role: Programme Officer

Reporting to: Programmes and Partner Manager

Contract Type: Full time, permanent (part-time candidates will be considered, minimum 4 days per week) 

Number of days: 5 days a week (will consider flexible working hours).

Location: Hybrid, minimum 2-days per week in London office (applicants must already be eligible to work in the UK). Laptop provided for home working.

Salary: £29,000 (plus benefits) FTE (dependent on relevant skills and experience).

Annual leave: 25 days plus public holidays, with an additional 2 days for volunteer work.

Start Date: June 2024 

Closing date for applications: 24th April 2024

About this role

Embark on a transformative journey with Synchronicity Earth, where your passion meets purpose, and every day is an opportunity to make a tangible impact on our planet's future. In this pivotal role within our Programmes team, you're not just filling a position; you're embarking on a mission to drive change, innovate, and contribute to global conservation efforts. Your work will directly influence the protection and rejuvenation of Earth's most precious biodiversity.

Your Impact / Specific responsibilities will include the following:

• Manage grantee partner relationships, including building trust and openness, identifying capacity needs, administrating grants, monitoring progress and fulfilling reporting requirements.

• Provide administrative support across the Programmes Team with grant management e.g. preparing of grant paperwork, reviewing partner reports and checklists (proposals), monitoring pipelines.

• Undertake research in focal areas for the Programmes Team, such as identifying intervention points and opportunities to make a difference in conservation.

• Contribute to communication products, including donor reports and applications, to support Synchronicity Earth’s fundraising and philanthropic goals.

• Produce and contribute to board papers and discussions.

• Update and undertake due diligence.

• Managing and maintaining partner database, including data entry, preparing reports and basis analysis. 

• Contribute to the development of Synchronicity Earth’s processes and systems around partnermanagementand due diligence.

• For the right candidate, there will be opportunities to increase your experience and responsibilities and potential career development as the organisation grows. We also have a number of cross-cutting Working Groups in which we welcome engagement from new staff, these currently include Reimagining Philanthropy, Youth, and EDI (Equity, Diversity, and Inclusion).

About Us

At Synchronicity Earth, we are more than an organisation. We're a dynamic movement towards positive change for our planet. Based in the UK with a reach that spans the globe, we shine a light on the often overlooked yet vital parts of our natural world, from the tiniest amphibians to the most expansive ecosystems.

Our mission is clear: we bring together passion and action to provide safe havens for endangered species, help communities live in harmony with nature, and turn conservation into a worldwide effort. When you join us, you're not just taking part in our works; you're weaving your own story into a future that's brighter and sustainable for all.We are dedicated to creating a workplace that values diversity and inclusion, believing that the best solutions come from a team that reflects the vast diversity of the world we aim to protect. Our efforts include supporting organisations focused on key areas like Amphibians, Asian Species, Congo Basin, Biocultural Diversity, Freshwater, and Ocean conservation. Beyond these, our "More than Carbon" initiative invites businesses to invest in climate and biodiversity works, while our "Synchronicity Portfolio" aims to inspire widespread change, ensuring biodiversity conservation receives the attention it deserves. Joining Synchronicity Earth means becoming part of a team that is not only passionate about making a difference but also committed to fostering an inclusive environment where everyone’s contribution is valued and celebrated.

Skills and experience required

Essential

• Bachelor's degree or equivalent work experience in a relevant field.
• Proficiency in English, with excellent writing skills.
• A passion for ecology, endangered species and biodiversity, social justice or community engagement.
• Strong organisational and interpersonal abilities.
• Ability to work independently and adapt in a dynamic environment. 
• Demonstrate curiosity, humility, flexibility, and responsiveness. 
• A commitment to our core values, including equity and inclusivity in the conservation sector.

Desirable

• Experience (especially lived experience) in Asia, South America, Africa or the Pacific

• Some understanding of community- and rights-based approaches.

• Written and spoken Spanish and/or Portuguese. 

• Experience using databases and/or project management tools e.g. Salesforce, Asana, Tableau.

• Willingness to undertake occasional travel both within the UK and overseas.

• Desire to work across a range of conservation issues and to undertake a diverse role.

• Strong research and analytical skills

• Project management skills

Development Opportunities:

This role offers the chance to grow your skills in research, project management, and communication, among other areas. You'll gain hands-on experience that can shape your career in conservation and beyond.

Our workplace values and culture

We pride ourselves on our supportive, creative, and inclusive culture. We're committed to reflecting the diversity of the natural world we protect and actively seek to make our workplace welcoming for everyone.

Application & Recruitment Process

We welcome applications from people of all backgrounds for this role, particularly non-graduates, and are happy to discuss flexible working arrangements. Please let us know at any stage during the recruitment process if you have any accessibility requirements we can accommodate for you, and which pronouns you would like to be referred to by. If you are new to the sector, we have some helpful resources on our website to help support your application to this role and others.

Your Application Matters: Supported by Generation Success

Embarking on a new career path is a momentous step, filled with anticipation and aspirations. To ensure your journey with Synchronicity Earth starts on the best possible note, we've partnered with Generation Success, an award-winning social enterprise renowned for its commitment to fostering social mobility and empowering individuals across all background, to administer an accessible and social mobility friendly recruitment process ensuring your talent it the only thing that matters. 

Closing date for applications: 24th April 2024

Join Our Mission:

Are you ready to make a lasting impact? Bring your passion and skills to Synchronicity Earth and help us build a future where nature and humanity thrive together.

About you

We are seeking an enthusiastic and self-motivated individual with demonstrable knowledge of developing and implementing new policies and processes to ensure best practice in recruitment, retention and engagement.

You will have a background in HR, and ideally, experience working with or supporting volunteers or communities.

You will need to have good IT skills, with knowledge of Microsoft Office and a CRM or People Management software.

About the role

Reporting to the Head of People, and with support from the Director of Communities and Inclusion, the HR Officer for Communities and Volunteers will:

• Produce volunteer management policies, procedures and documents to ensure compliance with latest good practice guidance.
• Support staff working with volunteers and other unpaid members of the BES communities to embed best practice in the valuing of unpaid contributors.
• Develop and implement, monitor and evaluate processes for a fair and equitable system of volunteer recruitment, benefits, recognition and awards.
• Identify where the gaps lie in the EDI data of volunteers and actively seek to address these.

 To find out more about the role, please download the job description and job pack.

An exciting opportunity has come up to lead our Green Social Prescribing Service; Roots to Wellbeing. In this role you get the opportunity to unlock the therapeutic power of nature for those who really need it. You get to work with a diverse range of people across communities and leading organisations as well as being a leading figure in a growing movement that champions the impact nature connection can have to improve health and wellbeing and combat loneliness.

We are looking for a creative, compassionate and enthusiastic leader who can help us not only reach but exceed our goals for this project and be the nurturing force to help Roots to Wellbeing develop and grow. 

Roots to Wellbeing project aims:

• Provide a safe and inclusive space for participants to receive weekly support.
• Help participants to connect with nature and socialise with others to feel happier, less anxious and less isolated.
• Support participants to access other beneficial services, where appropriate, including health, social and financial.
• Support participants to move onto outdoor work or volunteering with friends of groups where appropriate.
• Facilitate a positive journey through the service for participants to ensure as many people as possible can access the service.

The role 

The roles has four main areas of work:

1. Leadership and management:

• Lead the Roots to Wellbeing team to reach its goals. 
• Line manage and support three Mental Health Officers, each delivering Roots to Wellbeing on one site.
• Work with local communities and other team members to explore new opportunities for the project and develop solutions.
• Work with CEO and Head of Fundraising to secure funding for project development.

2. Project management: 

• Oversee the delivery and development of the project to meet key KPIs.
• Collate qualitative and quantitative data and produce impact reports for funders. 
• Support team to ensure administrative records are kept up to date, including but not limited to: maintaining accurate participant records, work programme, incident reporting, risk management, external outreach, website.
• Develop a thorough communications strategy and build on current local referral relationships to further embed the programme within the VCSE & Health sector.
• Ensure service standard and quality is consistent across sites and policies and procedures are followed. 
• Recruit and induct volunteers to support session delivery.
• Work in partnership with stakeholders within and across the organisation to deliver project goals.
• Attend networking meetings and community events to raise awareness of the project and demonstrate its impact. 

3. Session delivery at Hartcliffe Millennium Green: 

• Continually build and maintain relationships with local referral partners to achieve a consistent referral rate into the project. 
• Deliver weekly Roots to Wellbeing sessions by; planning and facilitating delivery of sessions and activities in line with 5 pathways to nature connectedness and that are accessible to all participants, organising logistics of sessions such as travel, food and equipment, acting as safeguarding lead during sessions, liaising with co-facilitator, leading peer-support style check in at the beginning of the sessions and the grounding and meditation at the end.
• Lead on all direct communication with participants at Hartcliffe Millennium Green. Support them to create personalised development plans, signposting and referrals where needed. 

4. Other: 

• Support the work of the wider charity and specifically the South Bristol team as required. 
• Representing the charity externally through media work and presentation where necessary. 

Equality & diversity

We are looking for dedicated and passionate people to join our team. We want to hire great people from a wide variety of backgrounds because it makes us stronger. If you share our values and enthusiasm for access to parks, you will find a home here. All applicants will be treated equally but we want to build our level of lived experience of barriers to parks.

Therefore, we are particularly interested in received applications from people who are from ethnically diverse backgrounds, Disabled people and people from low-income households.

As a Network Coordinator, you will help bring together groups, organisations and other stakeholders to drive forward campaigns to end north sea oil and gas extraction and secure a just transition for workers and communities. You will play a key role in strengthening the movement, through helping to convene highly impactful campaigning coalitions and networks, seeding and supporting campaign interventions and offering expert support & advice. 

About us

Uplift uses research, campaigning, and advocacy to support a just transition away from fossil fuels in the UK on a timeline that is commensurate with a safe climate. We are looking for a Network Coordinator to help drive forward our network building and public campaigning activities across Scotland, and the UK. This is an exciting opportunity to join Uplift at a critical time ahead of a general election and help strengthen the movement away from oil and gas in the UK and towards a just transition for workers and communities.

The role

If you’re passionate about climate justice, especially holding the UK government to account and have a coalition and movement mindset - valuing the importance of movement coordination and generosity, then this role could be perfect for you. You will need a strong understanding of the movement ecology in the UK, especially in Scotland, and understand the unique role different actors play in bringing about change.

Based in Scotland and with a good understanding of the Scottish movement ecology, you will be able to map and bring together groups, organisations, stakeholder and constituents to campaign on fossil fuels. You will strengthen partnerships and scope new allies whilst helping to drive forward campaigning interventions and mobilising groups around key moments throughout 2024 and beyond. You will work closely with key campaigning organisations in Scotland and internally with Uplifts Campaigns and Movement Building team to support network building activities across the UK.

Responsibilities

Core responsibilities include:

• Building relationships and partnerships with key stakeholders, groups and organisations, across Scotland, and the rest of the UK, including with key allies campaigning to end oil and gas extraction.
• Coordinate network building and coalition activities to help strengthen the network of groups organising around a phase out of fossil fuels in the UK.
• Provide campaigning support and advice to groups wanting to take action on north sea oil and gas expansion and a just transition.
• Develop campaign resources and network communications in collaboration with key partners and networks.
• Help design and deliver mobilisations and actions across Scotland and support the execution of campaign strategies and interventions in collaboration with partners.
• Be the first point of contact for groups and organisations in Scotland - holding the central coordination function for Uplift. 
• Facilitate spaces for groups to come together and coordinate timely and effective communications with groups.
• Work with the Campaigns and Movement Building team to help strengthen the networks of groups taking action on fossil fuel campaigns across the UK - particularly during nationwide mobilisations or campaign moments. 
• Be an active member of the Campaigns and Movement building team - participating in and helping to shape campaign and network strategies whilst contributing to a healthy team and organisational culture.
• Represent Uplift externally at events, coalition meetings and network gatherings. Carry out media spokesperson activities where appropriate.

About you

Our ideal candidate will have: 

• Experience in a similar or related role.
• Be based in Scotland and have a good working knowledge of the wider movement ecology in Scotland.
• A track record of guiding and supporting effective campaigning coalitions.
• A good understanding of campaign strategy and an ability to know when to apply a range of tactics based on target, audience and the campaign cycle.
• Previous experience of movement building, including an understanding of the principles of mobilising and organising and an appreciation of the role different actors (the grassroots, NGOs, unions etc) play in social change.
• A strong commitment to Uplift’s mission and core values of equity and climate justice.
• Excellent interpersonal skills with an ability to build strong, trusting relationships with a variety of groups and organisations, as well as with colleagues (through written communications, online calls and in-person gatherings).
• Highly motivated, collaborative and organised - able to coordinate fast paced campaigns across multiple networks.

Equality, diversity and inclusion are at the core of Uplift’s values and therefore we strongly encourage applications from candidates whose backgrounds or accessibility/support needs mean they have been traditionally under-represented in the climate and environment sector. If you are unsure if you meet the requirements or feel you will be disadvantaged by the process then please email us (see contact details in the attached Job Description) so we can see how we might provide support.

We can only consider candidates who are already eligible to work in the UK.

We are looking for a Visitor Engagement Manager to lead on the delivery of our events and experiences programme onsite. 

Visitor Engagement Manager
Location: London Wetlands Centre
Salary: £34,767 per annum
Contract: Permanent

About The Role
It's an exciting time to join WWT. Our strategy to 2030 is about how we will help change the world and make it a better place for nature, people and the planet; a world where healthy wetland nature thrives and enriches lives.

You will lead on the development of the visitor engagement programme at London Wetland Centre and ensure we are audience focused by:

• creating experiences for people that nurture a deeper connection and understanding of wetlands.
• ensuring visitors have the chance to enjoy a diverse range of experiences and activities and be inspired to take action.
• looking at new ways to attract a wider range of people and enable them all to connect with wetland nature through the interactions they have on site.

London Wetland Centre has a key role to realise our strategy and the new Visitor Engagement Manager will make an important contribution to our goals.
About You

 To join as our Visitor Engagement Manager you'll bring: 

• Extensive experience in visitor engagement and creating and delivering visitor programmes
• Experience of communicating different topics to diverse audiences, including individuals and groups of all ages and abilities
• Experience of managing or leading teams of staff and volunteers; and providing effective leadership, including giving feedback and developing performance
• Experience of managing programmes of events and activities with a commercial focus and ability to analyse and interpret data

The ideal candidate will have a good understanding and extensive experience of creating visitor programmes and ensuring commercial performance. We would welcome applications from visitor attractions, creative arts, or visitor engagement roles whilst also having excellent commercial knowledge. We are looking for someone with a broad skill set who is passionate about connecting people to nature, with a commercial focus.

About Us
We’re WWT, and we’re on a mission to restore the super-powered ecosystems we call wetlands. There’s never been a more important moment for our work, and we’ve got some phenomenal people on the case.

Whether they’re taking a new visitor under their wing, or conducting ground-breaking research further afield, our team are second to none. And there’s nothing we love more than watching them soar.

Whatever you do here, you’ll be helping to restore wetlands and unlock their power. So, the only question left is, what role will you play?

Why you’ll love working at WWT

• Wake up every day knowing your work is helping to restore wetlands, and our world
• Be surrounded and inspired by our team of passionate, dedicated people
• 33 days annual leave (which goes up to 38 days after 5 years of service) – this includes bank holidays and you have flexibility to take those days whenever you want
• Free entry to all our wetland centres, including your family
• Free car parking and secure bike storage areas
• Colleague discount on shopping and memberships
• Cycle to work scheme
• Contributory pension scheme
• Life Assurance of three times your salary, for peace of mind for your loved ones
• Independent personal, workplace and financial advice from Care first

Closing date: 6th May 2024

Interested?

If you would like to apply and find out more about this position, please click the apply button to be directed to our website.

WWT is an equal opportunities employer and all applications will be considered solely on merit.

Registered Charity Number England & Wales, no 1030884 and Scotland, no SC039410

No agencies please.

Resource Futures’ roots are in community impact and our community projects inspire individuals and communities to act on climate issues. The projects we deliver are many and varied, and all enable people to play their part in reducing waste and living more circular lives. In addition to strong outcomes related to sustainability, these projects build local connections and improve community resilience.

This is a new role, and you will be joining the team at an exciting point in its development, as we consider how we evolve the work. You will work closely with our Community Impact Lead to support both the delivery and the development of our community work. The Community Impact work at Resource Futures is an important part of our business; it captures a number of long-term projects which are at the heart of our company. These include Community RePaint, Community Action Groups Devon, Community Action Groups Somerset, the Fixy project, the Gloucestershire Real Nappy Project and more.

We are looking to build on our strengths and track record of delivering quality, impactful community projects. We therefore have an exciting opportunity for an experienced individual to join our Community Impact team.

What you will be doing

• Project delivery: Getting involved in project delivery, such as foundational research for project development and delivering workshops.
• Project management: Overseeing the effective delivery of projects, including reporting, and supporting the planning and set up of new projects as they come online.
• Innovation and Development: Supporting us to improve and expand our projects and programmes. You will also assist in identifying new projects or funding opportunities and contribute to the preparation of funding proposals. This may involve exploring options for the governance structure of this area of work.
• Marketing and communications: Promoting our projects, developing our external communications and acting as an ambassador for our community work.
• Monitoring and evaluation: We are on a journey to better capture the impact of specific projects, and the impact that our community work has collectively. You will take an active role in supporting this element of our work.
• Partnership working: Collaboration is key to our approach. You will liaise with existing clients and partners for project delivery, develop new partnerships to further our aims and also take part in key networking and external events.
• Team development: You will work closely with the Community Impact Lead to contribute to the development of the team, during our team meetings and away days. You will be comfortable managing staff, teams and subcontractors to deliver desired outcomes.
• Day-to-day operations: Working closely with the Community Impact Lead, HR and Finance, to support our remote project teams, problem solve issues as they arise, develop our internal systems and processes, maximise efficiencies and drive improvements.

Benefits include:

• Embedded flexi working culture.
• 25 days annual leave, plus bank holidays, each year (pro rata for part time employees).
• One volunteer day each year (pro-rata for part time employees).
• A generous ethical pension plan (the company will match up to 7% of your contribution).
• Life assurance cover.
• Employee Assistance Programme, offering 24/7 GP access, mental health support, wellbeing advice, financial and legal guidance.
• Cycle to work scheme and on-site secure bike parking and showers at our Bristol

We are an equal opportunities employer, welcoming applications from all, and we will always consider flexible working options if appropriate. We are Disability Confident and committed to recruiting, retaining, and developing people from the widest possible pool of talent. We are an accredited Living Wage employer, committed to paying a wage based on the cost of living to all of our people.

Deadline 23:59 on Wednesday 8 May. 

Interviews to be held on Thursday 16 and Friday 17 May.

Green New Deal Rising is building a movement of young people from every part of the UK to fight for a response to the climate crisis that totally transforms our economy to deliver a safe climate and fairer society. We believe in people power, and through a combination of disrupting the political system and reaching into our communities, we plan to make the Green New Deal an era-defining issue.

We have ambitious plans for the coming year as we head towards the General Election and beyond. This year we are focused on building power to elect Green New Deal Champion MPs in key election battlegrounds, delivering breakthrough actions, running powerful campaigns targeting opposition parties and growing and strengthening our movement.

The Political Organiser will be focused on strengthening our work with Green New Deal Champions and other elected officials - using advocacy, relationship-building, policy development and campaigning to increase our movement’s political power.

To excel in this role you will be goals and targets driven - ready to run at new opportunities that present themselves, love to experiment and test new things, and have a deep commitment to social movements and climate justice. This role sits within the Electoral & Organising team and will be managed by our Senior Political Organiser.

For further information and to apply for this role, please visit our website.

Closing date: 9am on 29th April 2024

Green New Deal Rising is building a movement of young people from every part of the UK to fight for a response to the climate crisis that totally transforms our economy to deliver a safe climate and fairer society. We believe in people power, and through a combination of disrupting the political system and reaching into our communities, we plan to make the Green New Deal an era-defining issue.

We have ambitious plans for the coming year as we head towards the General Election and beyond. This year we are focused on building power to elect Green New Deal Champion MPs in key election battlegrounds, delivering breakthrough actions, running powerful campaigns targeting opposition parties and growing and strengthening our movement.

The new Organiser will be focused on growing and mobilising our national network of volunteers by running distributed organising programmes, and supporting the development of a network of local teams within the movement.

To excel in this role you will be goals and targets driven, ready to run at new opportunities that present themselves, love to experiment and test new things, and have a deep commitment to social movements and climate justice. This role sits within the Electoral & Organising team and will be managed by our Senior Political Organiser.

For further information and to apply for this role, please visit our website.

Closing date: 9am on 7th May 2024

Green New Deal Rising is building a movement of young people from every part of the UK to fight for a response to the climate crisis that totally transforms our economy to deliver a safe climate and fairer society. We believe in people power, and through a combination of disrupting the political system and reaching into our communities, we plan to make the Green New Deal an era-defining issue.

We have ambitious plans for the coming year as we head towards the General Election and beyond. This year we are focused on building power to elect Green New Deal Champion MPs in key election battlegrounds, delivering breakthrough actions, running powerful campaigns targeting opposition parties and growing and strengthening our movement.

In this role you’ll be working to meet on-the-ground organising targets and get Green New Deal Champions elected. You’ll be based in our Electoral & Organising Team, working closely with our Battlegrounds Organiser and have opportunities for training and development across electoral and organising skills.

To excel in this role you will be goals and targets driven, ready to run at new opportunities that present themselves, love to experiment and test new things, and have a deep commitment to social movements and climate justice. This role sits within the Electoral & Organising team and will be managed by our Battlegrounds Organiser.

You don’t need to be an expert already, we are looking for someone with a positive attitude, excited about the opportunities an election brings our movement and ready to learn.

For further information and to apply for this role, please visit our website.

Closing date: 9am on 29th April 2024

F2F Fundraising Performance Coach

Salary: £30,000 + Car Cash Allowance

Working Hours: 37 Hours Wednesday to Sunday. Weekend Working.

Location: There are 3 roles to be based in different locations. The locations are East & West Midlands, London or North West & Yorkshire & South East. Please follow the link provided to apply for the role with your desired base location. 

Full UK Vaild Driving License Essential 

The Canal & River Trust is a charity entrusted with the care of over 2000 miles of canals, rivers, docks and reservoirs in England and Wales. These historic, natural and cultural assets form part of the nation’s strategic and local blue-green infrastructure network, linking urban and rural communities as well as habitats. Our waterways contribute to the health and well-being of local communities and economies, creating attractive and connected places to live, work, volunteer and spend leisure time. They also play an important role in mitigating the impact of climate change and provide valuable habitats and much-needed biodiverse corridors for wildlife.

We are currently recruiting for a F2F Fundraising Performance Coach's. The purpose of this role is to support the delivery of excellent fundraising results and fundraising compliance standards and specifically the delivery of performance improvements in our F2F fundraisers through coaching, training, and continuous development. The role will also involve direct fundraising where you will be expected to meet a personal target.

Key Accountabilities:

• Responsible for coaching the performance of multiple teams in the region that will consist of lone workers, pairs of fundraisers to bigger teams as the income plan increases.
• Responsible for an individual fundraising target and set of KPI’s that include inspiring people to become long-term monthly donors, generating income through contactless one-off donations and acquiring newsletter prospecting sign ups in a range of locations including residential door-to-door, town and city centres, private venues, and events and more commonly on our private land, the canal and river Towpaths.
• Acting as a hands-on fundraiser who leads by example, delivering fundraising income through signing up Friends and generating contactless income whilst demonstrating the Canal & River Trust ‘s values and behaviours.
• Generating income and being present on-site to visit fundraising teams, fundraise with them, cover sickness absence, coach performance, provide training & development of fundraisers, reinforce our culture of health & safety, embed compliance standards.
• Provide phone coaching and in-person coaching of fundraisers to support meeting their targets and KPI’s and in individual cases working with fundraisers to improve their results from their current level of performance to the required standard by equipping them with the technical and psychological training to work to their very best.
• Identify training requirements and deliver on and off field training and coaching to grow income.
• Apply the highest standards of professionalism integrity, work ethic and follow the Trust’s code of conduct consistently the core values of Excellence, Caring, Open, Local, and inclusive.
• Undertake mystery shopping, observations and internal quality control auditing of values, behaviour, and fundraising technique.
• Support and deputise for the Regional F2F Fundraising Manager by providing cover when they are on leave to support the regional strategy of inspiring new supporters and generating income through contactless giving to the F2F Fundraising programme. This includes taking responsibility for the regional fundraising targets and KPI’s.
• Working with our partner recruitment agency to arrange interviews, send out communications to candidates and sit on the interview panel with the aim of recruiting and onboarding new F2F fundraisers into the F2F programme.
• Support the delivery of performance incentives and setting up/editing teams on Evergiving and the rota.
• Provision of daily reports of observations and actions taken, areas of success, results for that day and areas of training and development identified.
• Process all sensitive and data protected information obtained by donors as confidential and in a safe and secure manner in line with the Trust’s GDPR and Security Procedures.
• Carrying out Daily Compliance training, Charity conversation, case for support and storytelling practice and Health and Safety training sessions as per directed by the Regional F2F Fundraising Manager.
• Manages feedback and complaints in a professional manner and follows the complaints process and communicates details to Regional F2F Fundraising Manager so it can be addressed in a timely and efficient manner.

Knowledge, Experience & Skills:

• Driver’s License is essential (requirement for Business insurance)
• Performance management and coaching qualifications are desirable.
• Training qualifications are desirable.
• Knowledge and experience of working within the CIOF, Fundraiser regulator code of practice.
• Significant experience of working in face-to-face fundraising industry.
• Track record of successful individual fundraising and Team leading, meeting performance targets and KPI’s.
• Experience of increasing income through performance coaching of fundraisers.
• Experience of interviewing and recruiting fundraisers.
• Experience of training and developing fundraisers.
• Experience of mystery shopping and leading on delivering performance incentives.
• Ability to work to self-managed targets.
• Ability to be adaptable and flexible to support a geographical region of the network.
• Quick and agile approach to reacting to problems or challenges.
• Confidence to approach the public, storytelling and making an ask for funding.
• Ability to use IT systems, such as an I-pad and contactless devices proficiently.
• Good writing and IT skills to support the analysis of performance management.

DBS

As this role is on the Rehabilitation of Offenders Act 1974 Exception Order applicants must state the details of any cautions or convictions whether spent or unspent on the self-disclosure section of the application form.

This job involves regulated activity with children and adults at risk as defined by the Protection of Freedoms Act 2012. Therefore, a Criminal Record check will be undertaken by the successful candidate prior to employment.

A criminal record is not necessarily a bar to employment with us. HR will advise and decisions made on a case by case basis.

Are you an HR Officer looking for a new opportunity?

We are seeking to recruit a HR Officer to join our busy Fundraising and Communications team on a full time, permanent basis offering Hybrid Working - flexibility to work from home. In return, you will receive a competitive salary of up to £31,500 per annum dependent upon experience.

The Marine Society & Sea Cadets (MSSC) is the leading maritime charity for youth development and lifelong learning. We are a vibrant and growing charity inspiring young people to achieve their potential through challenge and nautical adventure and also enabling seafarers and maritime professionals to realise their potential through learning and career development. Working with our employees, cadets, and volunteers, we have built a strong vision and five-year Future Ready strategy to meet the growing demand for what we provide, both for young people, seafarers and maritime professionals – and the thousands who aspire to be the sea cadets and marine professionals of the future. 

About the HR Officer role:

We are looking for a self-driven, highly motivated team player to join our HR department.

This is a generalist HR role, working closely as a critical member of the small HR Team. Your focus will be on tasks such as ensuring the accurate input of the monthly payroll process and pension submission, drafting correspondence (including change of terms letters, contracts etc), managing employees mandatory checks, supporting with employee training bookings, supporting the starters and leavers process, supporting with some recruitment if required and working on ad hoc HR Tasks.

Responsibilities as our HR Officer will include:

• Being first point of contact for all payroll queries. Managing and processing payroll on a monthly basis. Liaising with HR team and Employees/ Managers in regards to any payroll queries. Liaising with external payroll company Cintra to process payroll.
• Processing pension submissions on a monthly basis, following payroll completion that month.
• Drafting any change of terms letters, probation letters, supporting in investigation meeting where needed. Drafting invitation letters to meetings, outcome letters as and when requested.
• Carrying out HR Induction for all new starters and sending out welcome emails and co-ordinating the company induction.
• Supporting with booking in employee training and employee training requests, as well as booking in quarterly Company Inductions.

Requirements:

• HR generalist experience supporting a busy HR team including processing of new starters, leavers, data input, advice and guidance, employee training.
• Experience in monthly payroll input and checking and knowledge of payroll processes.
• Strong organisational skills – the ability to juggle a demanding workload and manage priorities.
• Strong attention to detail and the drive to get things right first time.

Benefits as our HR Officer will include:

• 25 days annual leave per annum increasing with length of service
• Hybrid working for many roles
• Life assurance (4x salary)
• Private medical insurance
• Generous pension (employer contribution up to 10%)
• Cycle to work scheme
• Wellbeing portal and EAP with 121 counselling
• Employee development: We are investing in our employees' development and have an annual calendar of learning and development opportunities, designed to support employees to develop into their roles and stretch them to achieve their full potential.

Closing Date: 31 March 2024

If you are interested in this HR Officer, please apply now!

All successful applicants are required to attend safeguarding training and undergo a criminal record check.