Arts, Culture, Heritage Jobs in Birmingham
Main responsibilities will include:
Administration
- Be responsible for securing contracts by confirming booking information and working with the Head of Budgets, Contracts & Policy to ensure freelance trainer contracts and Service Agreements are in place
- Oversee the general administration of all APD functions including responding to customer queries and feedback
- Process course bookings made via Thinkific and other platforms, ensuring all requirements are noted and passed on appropriately
- Regularly review policies and procedures which relate to sales and bookings Artswork Limited Registered Charity No: 800143 Company Limited by Guarantee Registered in England No: 2150619
- Ensure effective contribution of accurate and timely data required by Artswork and its funders / stakeholders
Finance
- Be responsible for APD budgets including raising sales invoices, reconciling payments and managing deferred income
- Follow anti-money laundering procedures to ensure APD sales are compliant with legislation
- Ensure all finance and operations processes and procedures are rigorously implemented in collaboration with the Finance & Operations team
- Produce budget forecasts for APD and provide monthly updates on current financial position to the Deputy CEO and Head of Budgets, Contracts & Policy
- Chase debtors and regularly report any overdue payments to the Finance team
Strategy
- Contribute to the APD growth strategy through ideas and practical solutions
- Work with the APD team and Deputy CEO in the development of new programmes, routes to market and audience development
Communications
- Help to maintain strong communication channels with all partner organisations and customers
- Provide administrative support in developing regional networks, contacts and partners
- Assist with the engagement of employers and partners for projects and programmes
Administration and Legal Compliance
- Maintain positive professional relationships with our participants, partners and stakeholders •
- Adhere to Artswork’s values and its policies and procedures, i.e. Equalities, Health and Safety, Data Protection, Safeguarding and Environmental policies
- Be a committed champion for Artswork’s Anti-Discrimination Charter
- Maintain and develop personal skills and knowledge through appropriate training
- Perform own administrative duties
- Maintaining positive professional relationships with our participants, partners and stakeholders.
Hours 36 hours (net) with evening and weekend working
Location Home-based within 45 minutes travel time of Evesham (WR11), looking after churches in Herefordshire, Warwickshire and Worcestershire
We’re looking for a Community Engagement Officer to join a talented team to inspire and empower communities to support their historic places of worship. This is a fundamental role within our West regional team, internally the role is known as Local Community Officer.
Churches Conservation Trust works with communities to look after 357 historic churches, over two million visitors annually and hundreds of events both private and public. These ancient, listed sites are among the most beautiful locations in England.
You’ll be visiting sites in your patch regularly, encouraging new supporters, holding local meetings, and raising funds to meet each building’s unique needs. Sharing progress through a growing church plan for each of the 22 churches in your area, you’ll ensure these buildings thrive as beautifully maintained visitor attractions, as venues for events and as central parts of village, town or city life.
You’ll be supported by our team of experts, including fundraising, conservation, and learning and by our large network of church supporters.
If you know how to build and sustain community projects across a wide area, whether that’s in towns, cities or remote areas, we’d love to hear from you.
How to apply
If you would like to apply for this role, please visit our vacancies page, where you will be directed to our online recruitment system. You’ll be asked to submit a CV and a short supporting statement (max 2 sides A4) outlining how you fulfil the person specification for this post.
Please note direct applications via email cannot be accepted for this role, only applications submitted through our recruitment portal will be considered.
The closing date for receipt of applications is 0800hrs on Monday 29th April 2024.
Please note there is a two-stage interview process. Shortlisted candidates will be invited to attend a familiarisation visit on Monday 13th May 2024 in Evesham. This will be followed by interviews on Thursday 16th May 2024 via Teams. Please note that the interview dates have been specifically chosen according to the availability of the panel.
We are a Disability Confident Committed Employer. Candidates who declare that they have a disability and who meet the essential criteria for the job will be offered an interview.
If you have any queries about this role, or if you have a disability and wish to request a reasonable adjustment at any stage of the recruitment process, please email us.
The client requests no contact from agencies or media sales.
We are looking to recruit a Retail Assistant to join our team based at our Midlands site. You will join us on a part-time, fixed term contract for 6 months, working 12 hours per week on Saturdays and Sundays and in return, you will receive a competitive salary of £7,368.05 per annum.
The Royal Air Force Museum is a national museum, a Government non-departmental public body (NDPB) and a registered charity, with two sister sites at London and Midlands. Our purpose is to share the RAF story, past, present and future – using the stories of its people and our collections in order to engage, inform and inspire. Our Vision is to inspire everyone with the RAF story – the people who shape it and its place in our lives.
We have two public sites (London and Midlands) and a stored collection (Stafford). Our trading company and active fundraising supplement Grant in Aid which comes through the Ministry of Defence.
Purpose of the Retail Assistant role is to:
As our Retail Assistant, you will deliver an exceptional visitor experience, providing consistently high standards of customer care whilst actively supporting the strategic priorities of the Museum, especially in relation to the delivery of our retail and other commercial activities
Key responsibilities of our Retail Assistant include:
- Providing high standards of customer care through pro-active and re-active engagement with visitors
- Operating commercial experiences, and associated tills
- Maximising commercial experiences revenue by actively promoting the experiences and ensuring the they operate at the appropriate times
- Quickly reporting any commercial experiences issues to the relevant people, including liaising directly with external contractors where appropriate
- Ensuring all security and health and safety requirements are adhered to at all times, including the completion and recording of daily and weekly checks
- Operating flexibly across a range of customer care roles
- Accurately cashing-up and reconciling tills/EPOS system as required
- Utilising all visitor interactions as an opportunity to promote additional income generation
- Regularly monitoring the condition and cleanliness of front of house facilities, including retail displays, taking corrective action and/or reporting issues as appropriate
- Promoting and selling souvenir guidebooks, trails, Museum membership and other commercial products as required
What we are looking for in our Retail Assistant:
- Demonstrable experience in customer-focused environment
- A good level of general education
- Commercial acumen
- Good level of computer literacy and IT skills including Microsoft Office software
- Up to date First Aid qualification
Closing date for applications: 6th May 2024
Interviews will take place on: 16th May 2024
If you think you have what it takes and want to be part of this exciting journey, please click apply now to be re-directed to our jobs page where you can access the application method and details for the Retail Assistant role. Join us in delivering our purpose and achieving our vision, ensuring that the Royal Air Force’s story continues to enrich and inspire current and future generations. We would love to hear from you.
The Waterways Ombudsman Scheme is in place to ensure the independent handling of complaints made against the Canal & River Trust and other navigation authorities. The Waterways Ombudsman is appointed by the Waterways Ombudsman Committee who oversee the working of the Scheme and the remuneration of the Ombudsman on an independent basis. The Waterways Ombudsman is a certified Alternative Dispute Resolution entity and a full voting member of the Ombudsman Association.
The Waterways Ombudsman Committee is recruiting for a new Waterways Ombudsman. We are aiming for a July 2024 start date.
Waterways Ombudsman
Working part-time and in a location of your choosing, you will take responsibility for all aspects of the ombudsman scheme. This includes handling complaints from initial enquiry through to resolution, as well as managing relationships with, the Committee, and the Canal & River Trust and other navigation authorities, waterway organisations and the media. You will also be responsible for administrative elements of the scheme, such as managing the website and preparing the annual report. The job involves working flexibly around four to five days over a month at a rate of £600 per day, which is paid through the independent Waterways Ombudsman Committee.
We’re looking for someone with a solid understanding of how public or private sector ombudsman schemes work. If you haven’t gained direct experience within one already, then you will certainly have worked at a senior level within a legal environment, dispute resolution system or similar. Sound judgment and integrity are important, as are strong analytical, problem-solving and negotiating skills. You must also be able to work alone and in a highly autonomous way.
For more information about the role and the scheme please visit the Waterways Ombudsman website.
First and second stage virtual interviews will be held by the Waterways Ombudsman Committee from mid to late May with a view to final appointment
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
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Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
We are on an exciting period of growth and over the next few years we want to increase our reach, connectivity, and impact at a local, district and regional level. At the heart of our work is our vision to ‘#WeThinkActive - Everyone in Coventry, Solihull & Warwickshire to benefit from movement and enjoy sport and physical activity in safe and thriving communities’ and our mission, ‘We will use the power and potential of sport and physical activity to enable future generations to have healthier and more prosperous lives’.
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Our ambition and aspirations mean that we need to formalise and evolve the systems, process and procedures employed in all aspects of running the charity and Active Partnership.
To lead and manage this transition and growth we are looking to recruit an Operations Director to be part of Think Active’s Exec team.
The charity has a strategy and an annual business plan that together, highlights the ambitions, financial profile, goals, and future direction of the organisation. Our ability to implement this has been made possible through valuable Sport England funding.
Reporting directly to the Chief Executive you will lead the development and implementation of operational systems and plans that are integral to the successful delivery of our strategy and implementation of our business plan.
The client requests no contact from agencies or media sales.
The successful candidate will ensure effective control over the Belgrade’s financial reporting and management information systems and processes to enable the production of accurate, timely, and relevant management accounts/information. This will include the control of balance sheet reconciliations and control accounts, and budgetary analysis.
In addition, the role will give support to the Accounts Officer in Payroll and the Purchase Ledger.
Salary: £36,500
Department: Finance
Contract: Permanent
Hours: Full-Time
Reporting to: Director of Finance
Location: Belgrade Theatre, Coventry
What Are We Looking For?
Qualifications
Qualified/part qualified accountant with a recognised body (eg ICEAW, CIMA, ACCA)
Experience and Attributes
Essential:
• Knowledge of relevant Accounting systems.
• Experience of balance sheet reconciliations and control accounts.
• Experience of statutory reporting.
• Excellent numerical skills.
• Excellent Excel skills and strong general IT skills.
• Good people skills.
• Strong attention to detail and able to produce work with a high level of accuracy.
• Good problem-solving ability.
• Good written and verbal communication skills.
• Ability to prioritise.
Desirable
• An understanding of Charities SORP.
• Previous experience in NFP/charities.
• Previous experience in theatre or other arts organisations.
• Working knowledge of Access Financials.
• Previous experience of payroll.
For more information and to apply, visit the Belgrade Theatre website.
Deadline for applications: Sun 5 May, 5pm
Interviews: w/c 13 May
The client requests no contact from agencies or media sales.
We are looking to recruit a full-time Volunteer Officer to lead on the recruitment, training, placement and supervision of volunteers across the Shakespeare Birthplace Trust.
In this role, you will work with the Head of HR to build the culture of volunteering at the Trust and work with Volunteer Supervisors to meet the organisations ambitious plans for its volunteering programme and to create and implement solutions to strengthen the volunteer workforce. You will work on key volunteering programmes and proactively seek innovative opportunities to engage partners and staff in volunteering at the Trust such as corporate volunteering programmes and ad hoc event volunteering.
You will be a core member of the Volunteer Champions group to build a community of volunteers across the organisation. You will proactively visit departments and locations on a regular basis to get to know existing volunteers, gain a full understanding of their roles and contribution, and foster relationships to support volunteer retention.
To be successful in this role you will have experience of volunteering, understand the part that volunteers can play in an organisation’s success, and be able to advocate for volunteering internally and externally. You will have experience of recruiting and retaining volunteers, you will possess knowledge of volunteering trends and legislation, and have experience of encouraging colleagues to identify, engage and recruit volunteers to support project work and our ambitious plans.
You will have excellent communication and interpersonal skills, be willing to support new and experienced Volunteer Supervisors including coaching them to have brave/difficult conversations. You will be accurate, methodical and well organised in order to manage your own workload, prioritise activities and tasks, and ensure that you meet deadlines.
If you would like to have an informal conversation about the role before you apply please contact Anne Doughty, Head of HR before Tuesday 16 April 2024.
The closing date for applications is Wednesday 24 April 2024 and interviews will take place on Thursday 2 May 2024, and will be in-person in Stratford-upon-Avon.
If you would like to know more and to apply please go to our jobs website
The Shakespeare Birthplace Trust is committed to promoting equality of opportunity and building a diverse and representative workforce.
The client requests no contact from agencies or media sales.
We are looking to recruit a Operations Site Manager to join our team based at our Midlands site. You will join us on a full-time, permanent basis, and in return, you will receive a competitive salary of £32,000 per annum.
The Royal Air Force Museum is a national museum, a Government non-departmental public body (NDPB) and a registered charity, with two sister sites at London and Midlands. Our purpose is to share the RAF story, past, present and future - using the stories of its people and our collections in order to engage, inform and inspire. Our Vision is to inspire everyone with the RAF story – the people who shape it and its place in our lives.
We have two public sites (London and Midlands) and a stored collection (Stafford). Our trading company and active fundraising supplement Grant in Aid which comes through the Ministry of Defence.
Purpose of the Operations Site Manager role is to:
The Operations Site Manager is a new post that will ensure the Museum builds on its excellent standards of visitor experience. The successful candidate will lead the team through the next exciting chapter of operational and visitor experience improvement by aligning working practices on-site and delivering cultural change throughout the team. Managing on-site visitor experience, safety and security, daily operations, site cleanliness and presentation standards to maximise visitor experience will also be a critical responsibility.
Key responsibilities of our Operations Site Manager include:
- Actively engage with the Visitor Experience Supervisors (VES) to enable them and others to provide an exceptional visitor experience, excelling in customer service and interaction, and assist the empowerment of others to deliver the same aims and objectives
- Acting as a customer-focus role model. Leading by example with confidence and passion to ensure the Museum maintains a first-class service
- Ensuring the support/delivery of front of house commercial activities, sales, and fundraising activities to maximise financial return and meet specified devolved targets
- Overseeing the delivery of visitor experience and engagement by enhancing the tour offer and packages, aircraft/cockpit access and utilising the handling collection to share the RAF stories in a fun and exciting way
- Line managing direct reports to enable and empower them to succeed within their role, through regular 1-2-1 meetings, coaching, mentoring, training, development opportunities and performance management that motivates and inspires the delivery of excellent visitor experience, operational compliance, and site standards
- Overseeing the management of operational rostering. Creating cross site/team consistency to maintain fairness in the approach and alignment with Museum policies and protocols
- Delivering the first-class visitor experience through managing and overseeing the recruitment, performance, development and welfare of the VES and other visitor experience teams
What we are looking for in our Operations Site Manager:
- The ability to inspire teams to engage with the aims and objectives of the Museum and department.
- Understanding of compliance and duty of care responsibilities in relation to the operation of a busy visitor attraction.
- The ability to communicate in a straightforward manner, demonstrating respect and acting with integrity and impartiality.
- Recognises scope of own authority for decision making and empowers team members to make appropriate decisions.
- Resilience and positivity in changing and demanding circumstances, and to manage effectively in a climate of change.
- Recognises the need to refer to others’ expertise and acts accordingly.
- The ability to articulate the Museum’s purpose and objectives and supports the team to see their role within it.
Closing date for applications: 25th April 2024 at 12 noon
Interviews will take place on: 3rd May 2024
If you think you have what it takes and want to be part of this exciting journey, please click apply now to be re-directed to our jobs page where you can access the application method and details for the Operations Site Manager role. Join us in delivering our purpose and achieving our vision, ensuring that the Royal Air Force’s story continues to enrich and inspire current and future generations. We would love to hear from you.
Arts Emergency – Head of Fundraising
Location: Home or office based - London N4 or Manchester M1.
Salary: £40,000 per annum FTC.
Contract: Permanent, full-time hours, although compressed or annualised hours will be considered.
Arts Emergency, a mentoring charity and support network aiming to address the inequalities in the creative and cultural sectors, is looking for an experienced and motivated fundraiser to provide leadership and management for fundraising activities.
Since 2013, Arts Emergency has been providing 16-25 year olds in London, Greater Manchester, Merseyside and beyond with a trained mentor working in their field of interest. Mentors help Young Talent set goals, explore their passions and make decisions about higher education, training and careers. After they complete a year of mentoring, Young Talent can continue to access opportunities, advice, resources and paid work from the Arts Emergency Network until they turn 26. The network is made up of thousands of cultural professionals who’ve all offered to share crucial gateways into hard to crack industries like TV, publishing and architecture with young people.
This position will be responsible for raising the necessary income to ensure Arts Emergency’s high-quality, person focused, asset-based services for young people are sustainably funded and can
scale. This is a new role that reports to the Director of Fundraising & Marketing, overseeing a diverse income portfolio including individual giving, major donors, trusts and foundations, corporate donations, commercial income and community fundraising. The Head of Fundraising will have a particular focus on managing and growing the charity’s income from individuals and organisations, with an aim to increase overall fundraising to £1.25m in 2026.
Arts Emergency are seeking candidates that are passionate about building and developing strong teams and who can implement ambitious plans for funding work by making best use of their large community of young people, volunteers and organisations across the Arts, Humanities and in the Cultural and Creative industries. You will be an inclusive leader with the ability to inspire and motivate others, with a strong understanding of charitable income streams gained from experience working at a similar level in a small organisation or in a senior position within a larger organisation/team. Finally, you will be experienced in developing fundraising strategies through to implementation and evaluation, with a creative and proactive approach to developing and deepening relationships with stakeholders.
This is an opportunity to join a fast-growing charity which is poised to expand their award-winning work nationally, aiming to help to 3,000 young people by 2026, as well as support its cementing of its position as a leading and trusted service provider and support network for aspiring artists and thinkers.
CLOSING DATE: 9am, Monday 29th April 2024