Temporary jobs

Overall Job Purpose:

Seeds of Peace is an organisation which inspires and cultivates new generations of global leaders in communities divided by conflict by providing them with the skills, relationships, and community to transform conflict into progress. This Seeds of Peace Camp brings together young people from across Egypt, India, Israel, Jordan, Pakistan, Palestine, and US and UK to work collaboratively with peers in a multi-national setting. The program provides a transformative journey of personal growth through dialogue and leadership exercises, equipping participants to become effective agents of change in their communities.

The Camp staff team consists of counselors, facilitators, activity leaders and a leadership team, all working together to create and implement the camp programme and contribute to an environment of harmony at Camp. The role of Counsellor is to guide and mentor campers in their day to day experience of camp. Counsellors are by campers' side throughout their journey, encouraging and supporting them along the way.

This is a unique opportunity to make a tangible difference in the lives of young people while developing your own leadership, facilitation, and intercultural communication skills as part of a dedicated team.

Main responsibilities include:

Camper Support and Supervision

• Supervise campers in residential and activity groups, ensuring you know where campers are at all times.
• Get to know each camper individually and provide the support they need to help them have a safe and successful camp experience.
• Support campers in their day-to-day needs, including proactively supporting campers emotional and physical wellbeing and managing camper behaviour.
• Mentor and prioritise the well-being of campers at all times, while acting as a role model and offering guidance and support to campers.
• Collaborate with other staff to address complex issues and ensure camper well-being.
• Maintain open communication with campers to uphold a supportive atmosphere.
• Facilitation of cultural exchange and understanding amongst campers by embracing and celebrating the diverse backgrounds of campers.

Programming and Activities:

• Encourage active participation for campers in all camp activities.

Additional Camp Support

• Contribute to an atmosphere of communication, trust and respect on Camp.
• Collaborate with the Dialogue and Group Challenge team (Dialogue Lead and facilitators) in all aspects of camp life.
• Adhering to all Seeds of Peace policies and procedures, in order to create a Camp environment that is physically and emotionally safe.
• Commitment to professionalism in an informal educational space.
• Provide support and encouragement to other staff members and maintain a physically and emotionally safe environment for participants.

Prerequisite knowledge, skills and competencies:

Required

• Spoken and written fluency in English
• Fantastic communication and interpersonal skills
• Ability to establish strong relationships quickly
• Highly organised with an excellent attention to detail.
• Ability to motivate self and others
• Excellent collaboration and team work skills
• Patience, flexibility, and creativity.
• Ability to work with individuals from diverse cultural backgrounds.
• Adaptability and willingness to learn
• Sense of humour and adventure
• Comfort with travelling and working in a demanding residential environment
• Belief in the potential and brilliance of youth

Desirable

• Experience in working with young people in education, peacebuilding or other in residential settings
• Knowledge of Seeds of Peace camp philosophies and traditions
• Fluency in multiple languages
• Significant experience working in a multi-cultural environment - knowledge of cultural sensitivities regarding Seeds of Peace delegations

Notes

• This position is residential, meaning meals and accommodation are provided during camp and staff training. Furthermore, the cost of travel to and from camp and cost of Visa Application Fee (if applicable) is covered by Seeds of Peace.
• All staff are required to commit to the full duration of the session July 18th - August 10th and participate in a mandatory staff training held both online prior to camp and in person on camp July 10th - 17th

Must also:

• Be entitled to work in the UK
• Hold a DBS certificate or be willing to let Seeds of Peace undertake a check on your behalf
• Have a recent safeguarding qualification from a recognised provider or be willing to undertake additional training in this area
• Comply with policies and procedures relating to child protection, confidentiality, data protection and reporting concerns to an appropriate person

Seeds of Peace values the differences that a diverse workforce brings and is committed to inclusivity. We welcome all applicants from any race, ethnicity, colour, religion, gender, age, sexuality, or any other protected characteristic.

We can make reasonable adjustments throughout the application process and on the job. Please let us know, by contacting us separately if you need any adjustments or changes to be made during the recruitment process because of a disability or long-term health condition.

Seeds of Peace is an organisation which inspires and cultivates new generations of global leaders in communities divided by conflict by providing them with the skills, relationships, and community to transform conflict into progress. This Seeds of Peace Camp brings together young people from across Egypt, India, Israel, Jordan, Pakistan, Palestine, the US and the UK to work collaboratively with peers in a multi-national setting. The program provides a transformative journey of personal growth through dialogue and leadership exercises, equipping participants to become effective agents of change in their communities.

The Camp staff team consists of counselors, facilitators and a leadership team, all working together to create and implement the camp programme and contribute to an environment of harmony at Camp. The role of Activity Leader is to create activities that are intentional in featuring dialogic elements which complement the Camp dialogue curriculum and are fun, engaging and inclusive.

This is a unique opportunity to make a tangible difference in the lives of young people while developing your own leadership, facilitation, and intercultural communication skills as part of a dedicated team.

Main Responsibilities Include:

Camp Programming and Activities

• Design and lead activities as part of the arts, sports, or group challenge activity team.
• Running activities that complement the camp Dialogue programme and contain dialogic elements in line with the Dialogue curriculum.
• Plan, create and implement all camp programming for 120 campers.
• Developing a resource base of activities that meet the goals and objectives of the programme
• Preparing rainy day back up programmes which can be implemented at short notice
• Design, plan and run ‘Colour Games’ - a two day phase of camp with various individual and group activities.
• Creating an environment of fun, engagement and inclusivity in all activities

Additional Camp Support

• Contribute to an atmosphere of communication, trust and respect on Camp.
• Supporting Counsellors with bunk responsibilities after the camp day’s activities.
• Collaborate with the Dialogue team (Dialogue Lead and facilitators) in all aspects of camp life.
• Adhering to all Seeds of Peace policies and procedures, in order to create a Camp environment that is physically and emotionally safe.
• Commitment to professionalism in an informal educational space.
• Assisting with night patrol duties

Prerequisite knowledge, skills and competencies:

Required

• Spoken and written fluency in English
• Track record of running engaging activities with youth
• Fantastic communication and interpersonal skills
• Ability to establish strong relationships quickly
• Highly organised with an excellent attention to detail.
• Ability to motivate self and others
• Excellent collaboration and team work skills
• Patience, flexibility, and creativity.
• Ability to work with individuals from diverse cultural backgrounds.
• Adaptability and willingness to learn.
• Sense of humour and adventure
• Comfort with travelling and working in a demanding residential environment
• Belief in the potential and brilliance of youth.

Desirable

• Specialist activity expertise and significant experience offering and leading specific activities (instruction, direction of activities).
• Experience in working with young people in education, peacebuilding or other in residential settings.
• Knowledge of Seeds of Peace camp philosophies and traditions
• Fluency in multiple languages
• Significant experience working in a multi-cultural environment - knowledge of cultural sensitivities regarding Seeds of Peace delegations

Notes

• This position is residential, meaning meals and accommodation are provided during camp and staff training. Furthermore, the cost of travel to and from camp and cost of Visa Application Fee (if applicable) is covered by Seeds of Peace.
• All staff are required to commit to the full duration of the session July 18th - August 10th and participate in mandatory staff training held both online prior to camp and in person on camp July 10th - 17th.

Must also:

• Be entitled to work in the UK
• Hold a DBS certificate or be willing to let Seeds of Peace undertake a check on your behalf
• Have a recent safeguarding qualification from a recognised provider or be willing to undertake additional training in this area
• Comply with policies and procedures relating to child protection, confidentiality, data protection and reporting concerns to an appropriate person

Seeds of Peace values the differences that a diverse workforce brings and is committed to inclusivity. We welcome all applicants from any race, ethnicity, colour, religion, gender, age, sexuality, or any other protected characteristic.

We can make reasonable adjustments throughout the application process and on the job. Please let us know, by contacting us separately if you need any adjustments or changes to be made during the recruitment process because of a disability or long-term health condition.

Fearless Youth Coordinator - Cardiff

As a Fearless Youth Coordinator, you will help young people to understand different crime topics and break down the barriers to reporting crime. This will be done through the delivery of workshops in schools and other youth settings. The Fearless Youth Coordinator will also build partnerships locally with other organisations, to provide a coordinated response to youth crime and exploitation across Cardiff.

Reports to: Regional Manager

Location: Cardiff with travel

Contract: Fixed term until 31st March 2027

Salary: £28,186 per annum

Hours: 37.5.hours – full time, fixed term contract

DBS required: Yes

Closing date: Wednesday 24th June 2026

Executive Assistant (Governance) - Temporary Contract
Godstone, Surrey | £18 per hour | 3-month temporary contract with potential to extend | Onsite with potential to work from home 1 day per week

We're currently recruiting for an experienced and highly organised Executive Assistant (Governance) to join a values-led organisation based in Godstone on an initial 3-month temporary contract.

This is an excellent opportunity for a skilled Executive Assistant or Governance professional to support senior leadership and trustees within a purpose-driven environment.

The successful candidate will play a key role in ensuring the smooth running of governance processes, Board and committee administration, policy management, compliance tracking, and executive support to the Senior Management Team.

Key responsibilities will include:

* Coordinating Board, committee, and SMT meetings
* Preparing agendas, papers, minutes, and action logs
* Maintaining governance and compliance registers
* Supporting policy review and publication processes
* Tracking organisational risks, actions, and deadlines
* Providing high-level executive support to senior leaders
* Managing confidential records, archiving, and documentation
* Coordinating trustee onboarding, declarations, and training records
* Supporting regulatory readiness and governance reporting

We're looking for someone with:

* Previous experience in an Executive Assistant or Governance support role
* Excellent minute-taking and organisational skills
* Strong Microsoft Office / Microsoft 365 skills
* The ability to manage multiple priorities and deadlines
* Outstanding written and verbal communication skills
* A proactive, calm, and solutions-focused approach
* Experience supporting senior leadership teams or boards

Experience within the charity or not-for-profit sector would be highly advantageous.

Due to the nature of the organisation, this role will require an Enhanced DBS check.

If you're immediately available and interested in joining a collaborative and purpose-driven organisation, we'd love to hear from you.

It’s been a fantastic few years at Nova with new projects and campaigns reaching hundreds of local good causes. We are a small Wakefield-based charity with a big impact for the community groups, charities and social enterprises in the local area that we support. We do this through specialist advice, networks, funding and as a trusted source of information – that’s where you could come in.

We’re looking for someone to join our friendly and collaborative team. Someone that can get the right information to the right people so that local Voluntary, Community and Social Enterprise (VCSE) organisations get the support they need to thrive. It’s a brilliant way to use your creative skills to make a difference.

What does this role involve?

The Officer will play a central role in bringing our communications and marketing to life. They’ll support with interesting and diverse campaigns that build an engaged community of members and celebrate the impact of the VCSE sector in Wakefield District.

Here’s a quick insight into what the Officer will be busy with:

• Supporting with planning, delivery and monitoring of our comms
• Developing content to promote Nova’s regular activities and events on a variety of channels, including our website and social media
• Managing an inbox and using that information to curate updates
• Creating, designing and branding documents
• Supporting the development of our email marketing

What are we looking for in our Communications Officer?

• Ability to identify, write and design engaging content
• Attention to detail and excellent organisational skills
• Digital skills and ability to use online marketing tools, including social media
• Relevant qualifications or work experience
• Ability to prioritise and work flexibly
• Ability to interpret complex information

It's a brilliant opportunity for someone with creative fair and an understanding of marketing.

Take a look at the Person Specification on our website for more details and if you feel you are the right person, we’d encourage you to apply! We value personal qualities and experience as well as work experience.

What do we offer?

You’ll benefit from a competitive salary, 28 days a holiday a year (plus bank holidays), and some great benefits including:

• Blended home and office working
• Flexible working hours
• Employee Assistance Programme
• Staff Rewards Programme
• 5% salary contribution to a pension scheme
• A range of enhanced policies and practices to ensure a supportive and inclusive workplace
• Annual pay reviews

We’re an equal opportunities organisation and invite applications from all sections of the community. It’s important to us that everyone is welcomed and valued in our workplace, so we support staff and applicants in a number of ways. More information can be found in the Application Pack and in our Equality, Diversity and Inclusion Statement.

To apply, complete the online application form. 

Closing date: Sunday 5 July, 9pm

Interview date: Thursday 16 July

We notify all applicants of the outcome of your application however, due to capacity, we are unable to provide feedback to applicants until the interview stage.

Our vision is a world where all pets are well cared for in loving homes for life.  To achieve this, we not only provide care for pets in need, but also help people be the best pet owners they can be.

Woodgreen is looking to appoint a full time Supporter Relations Executive to cover a 12 month maternity cover to help to grow the engagement, loyalty and value to Woodgreen by ensuring that our supporters always feel valued and know the difference they are making to pets and people across the UK.  Working as part of a small but busy team you will be the first point of contact for the charity through the management of the supporter email inboxes, donation phone lines and post, the successful candidate will also look after the administration and processing of donations and will be responsible for maintaining accurate database records and providing personalised communications.

In addition to this our Supporter Relations Executive will;

• Maintain the fundraising database, and other CRM platforms, so that all supporter details are complete, accurate and up to date in order to comply with GDPR regulations.
• Administer the Gift Aid Programme ensuring Gift Aid declarations are accurately recorded and scanned to maximise Gift Aid income and compliance with HMRC rules and regulations.
• Work collaboratively and positively across the charity, building close working relationships with colleagues to ensure knowledge and key information is shared and obtained so all enquiries received can be answered with accuracy, confidence and professionalism.
• Be responsible for processing and fulfilling supporter requests for fundraising materials such as, Money Boxes and Fundraising Packs so supporters receive the information requested in a timely manner in line with service level agreements.

To be considered you will need to have;

• Significant administration and data entry experience.
• Significant customer service experience in a multi-channel environment.
• Significant working experience with a Customer Relationship Management (CRM) Database.
• Demonstrable experience of effective communication at all levels across an organisation.
• Detailed understanding of Data Protection principles and legislation.
• The ability to multi-task, prioritise and manage your workload to meet deadlines.
• The confidence to use your own initiative when dealing with customer enquiries or complaints.

This is a full time hybrid position working 37.5 hours per week and it is expected that the successful candidate will spend approximately two to three days per week at our Godmanchester site.

The starting salary for this role is £27,300 - 29,426 per annum depending on experience. This is complemented by;

• 36 days annual leave per year (inclusive of bank holidays) rising by 1 day each year to a maximum of 40 days after five years
• Up to 8% employer pension contributions
• Support towards healthcare costs (cashplan)
• Employee wellbeing package to include free access to Headspace
• Life assurance (4x salary)
• Enhanced parental leave (subject to qualifying period)
• Benefits hub – exclusive discounts on popular brands
• 25% discount in our charity shops

Please note that you will need to have existing Right to Work in the UK to apply for this opportunity as we are unable to provide visa sponsorship.

Woodgreen is committed to making our recruitment processes accessible to all and, as part of this, we are flexible in the ways we give and receive information. If you would like to apply using a different format, please contact the Recruitment Team and we will do our best to put any reasonable adjustments in place.

Early application is encouraged as this position may close sooner than the stated deadline if a suitable candidate is found.

Woodgreen is committed to safeguarding children and adults at risk and protecting anyone that comes into contact with us from harm. We expect all employees and volunteers to share this commitment.

We are recruiting for a temporary Executive Officer for a climate charity., you be supporting the Executive Director, Governance Management Function and the Fundraising team. You need have strong executive support experience working in an international and fast paced environment.

Hybrid working min 3 days in their London office

The Role
Coordination
Fundraising Team coordination Creation of a ticket system where the deliverables or actions of each member of the fundraising team will be tracked. The post holder will also be responsible for inputting new entries, monitoring the tracker on a daily basis and chasing team mates to ensure deadlines are met.
Meetings coordination scheduling, agenda setting, note taking, and follow-up tracking for meetings including
Fundraising team meeting
Regular check-in between fundraising and programs
Fundraising priority working groups
Monthly Grade 1/0 coordination calls
Review coordination for material authored by the fundraising team, coordinating internal or external reviews
Content
Creation of material creation of templates including boilerplate or readily available information, for team mates to input or finalise. Eg briefings for events or meetings.
Desk research with the guidance of the fundraising analyst, carrying out the initial desk research as per agreed upon methodology on new funder vetting.
Data
Reporting capturing the data for the Q2 cross-org fundraising KPIs from the data holders internally.
Salesforce Review of funders contacts and meetings with relationship holders.

The Candidate
Experience coordinating fast pace teams or projects with high volume of tickets and items on short timelines
Experience using project management tools and methodologies. Experience on Asana or other similar tools is a plus
Fluent written and spoken English
A keen eye for detail and rigorous information management
Familiar with Google Suite
Ability to create templates in Google Doc, Google Sheets or Google Slides
Experience scheduling meetings across timezones
Ability to summarise notes and actions.

IMPORTANT NOTE

Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful and your details will not be held further but we positively encourage you to apply for any other positions that you may see in the future.

We apologise that we cannot contact everybody in person but thank you in advance for your interest.

Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.

Location: Central London, hybrid (Tuesday to Thursday in office)
Contract: Temporary, ongoing
Hours: Full-time, 37.5 hours per week
Salary: £16.79 per hour (+ holiday) (£32,826.19 salaried equivalent)
Start Date: ASAP

Prospectus is proud to be partnering with a well-established international charity to recruit a Temporary Supporter Care Coordinator to join their collaborative fundraising team.

Working in a close-knit team you will play a key role in delivering an outstanding supporter experience while ensuring accuracy, efficiency, and empathy in all interactions.

Responsibilities:

• Act as the first point of contact for supporter enquiries via phone, email, and post, managing a high volume of inbound requests
• Provide professional, empathetic, and timely responses, resolving queries and escalating where necessary
• Maintain and update supporter records using Microsoft Dynamics 365 (including Direct Debit changes, preferences, and opt-ins/outs)
• Process donations accurately and ensure prompt acknowledgements
• Handle complex or exceptional cases outside of outsourced contact centre operations
• Support fundraising campaigns, including administrative support for mailings and seasonal initiatives (e.g. Christmas card campaigns)
• Use personalised templates to ensure communications reflect the organisation’s tone of voice
• Monitor and feedback on trends in supporter queries to improve processes and service delivery
• Work closely with internal teams and external partners to ensure a seamless supporter journey
• Prioritise a busy workload to meet service standards and response timeframes

About You:

• Recent experience in a supporter care, customer service, or database-focused role within the not-for-profit sector
• Confident using CRM/database systems (ideally Microsoft Dynamics 365)
• Exceptional attention to detail and a process-driven approach
• Strong written and verbal communication skills, with the ability to personalise responses and demonstrate empathy
• Comfortable handling sensitive data with strict confidentiality and working to compliance standards
• A proactive, flexible team player with a “hands-on” attitude and willingness to support where needed
• Proven ability to manage competing priorities and meet deadlines in a fast-paced environment

CVs will be reviewed on a rolling basis so early applications are strongly encouraged to avoid missing out. If you're interested, please apply ASAP with your CV in Word format.

At Prospectus, we are committed to supporting you throughout your application journey. We welcome applicants from all backgrounds and do not discriminate based on age, gender, disability, race, religion, sexual orientation, marital status, or pregnancy/maternity.

The Public Interest News Foundation (PINF) is the UK’s first charity that exists to promote high-quality journalism. Last year, we launched an ambitious ten-year mission to regenerate local news in the UK. We believe that local news is a vital part of the fabric of local communities, drawing people together around shared facts and pride in place at a time of disinformation and division.

We are pursuing our mission by (1) sourcing new funds for local news; (2) advocating for supportive government policies; and (3) celebrating local news providers from the UK and around the world that are Accountable, Sustainable, in the Public interest, Innovative, Representative and Engaging (ASPIRE).

Over the last year, we have successfully encouraged the UK Government to launch an unprecedented new £12m Local News Fund. We have also built support for our mission from US and UK donors. And we have launched initiatives such as the Tenacious Journalist Awards, to recognise and support independent news providers who are having a significant social impact.

We have a small and professional staff team and a dedicated board of trustees, and we are now looking to recruit a Programmes Officer to support our work. I hope that you will consider joining us on this exciting and important mission.

Jonathan Heawood, Executive Director

Summary of the Role

Title: Programmes Officer

Salary: £30,000

Benefits: 33 days annual leave including Bank Holidays; 7% employer pension contribution; professional development budget; flexible working

Type: Fixed-term renewable 12-month contract

Time commitment: 35 hours per week, with some scope for flexible working

Location: Remote, with occasional meetings in London or other UK locations, for which PINF will pay travel expenses from within the UK

Reporting to: Deputy Director, who will provide overall line management and lead 60% of the Programmes Officer’s work

Working closely with: Campaigns & Communications Manager, who will lead the remaining 40% of the Programme Officer’s work

Purpose of the Role

The Programmes Officer will support the PINF team across our three workstreams: the Local News Fund; Local News Campaign; and Local News Futures programme.

· Through the Local News Fund, we work with grantmakers and social investors (including government-backed fund managers) to unlock new economic resources for local news across the UK.

· Through the Local News Campaign, we work with the BBC, big tech firms, central and local government, MPs, Peers and regulators to shape a positive enabling environment for local news across the UK.

· Through the Local News Futures programme, we work with academics, civil society organisations, journalism support organisations and local news providers to showcase models of local news with the most positive impact.

The Programmes Officer will provide support with events, research and campaigns across these workstreams, and will also provide support with our organisational functions, including communications, fundraising and governance.

By providing efficient and effective support to the team, the Programmes Officer will unlock new potential for PINF to deliver our charitable purpose.

Key Responsibilities

Events

· Support the Deputy Director with the successful delivery of the annual Local News Forum by:

o Maintaining a comprehensive and up to date project plan

o Contributing to the effective marketing of the event within PINF’s network of independent local news providers and stakeholders

o Managing ticket sales and maintaining an accurate database of invitees and participants

o Contributing to effective working relationships with partners and suppliers, including venues and sponsors

o Managing speakers

o Supporting budget administration, including tracking agreed expenditure and processing spending in line with approved budgets and under the oversight of the Deputy Director

o Responding promptly and efficiently to queries

o Providing on-the-day support including registering participants, liaising with the venue and catering providers, ensuring smooth technical support and troubleshooting any issues as they arise

Research

· Support the Deputy Director with our research objectives by:

o Organising and minuting twice-yearly online meetings of our Research Advisory Group

o Working with colleagues to ensure the Local News Map is comprehensive and up to date

o Liaising with independent local news providers to support the new Local News Audit

Campaigns

· Support the Campaigns & Communications Manager with our campaign objectives by:

o Managing relationships with independent news providers participating in our annual Indie News Week

o Supporting budget administration for campaign activity, including tracking agreed expenditure and processing spending in line with approved budgets and under the oversight of the Campaigns & Communications Manager

o Supporting key campaign moments including parliamentary events, party conferences, roundtables and other online and offline events

o Providing logistical and administrative support for key campaign moments, including by maintaining participant and invitation lists, tracking RSVPs and preparing background information for colleagues

Communications

· Support the Campaigns & Communications Manager with our communications objectives by:

o Managing the ‘contact’ email inbox

o Supporting the delivery of engaging content across PINF’s blog and newsletter, including gathering stories, opportunities and other relevant material, in collaboration with the Campaigns & Communications Manager

o Managing PINF’s social media channels including LinkedIn, BlueSky and Instagram

o Updating elements and pages across our website

o Supporting PINF’s WhatsApp community of independent local news providers by sharing relevant content, helping eligible participants to join, and assisting with day-to-day moderation

Fundraising

· Support the Deputy Director with our fundraising objectives by:

o Maintaining the fundraising database and keeping records up to date based on information provided by colleagues

o Facilitating monthly internal fundraising meetings

Other

· Any other tasks as reasonably requested by the Deputy Director

Essential skills and experience

· Experience in an administrative, coordination or project support role

· Excellent organisational skills, with the ability to manage multiple tasks, deadlines and priorities

· Strong written and verbal communication skills

· Confidence using Microsoft Office and other common digital tools to organise work, manage information and communicate effectively

· Ability to work collaboratively in a small team and to support colleagues across different areas of work

· A high level of accuracy and attention to detail

· Support for PINF’s mission and charitable purpose

· Applicants must have the right to work in the UK.

Desirable skills and experience

· Experience of supporting events, campaigns, communications or fundraising activity

· Experience of working in a charity, membership body, media organisation or other mission-driven organisation

· Familiarity with website, newsletter or social media content management

· An understanding of the challenges and opportunities facing local and independent news providers in the UK

How to apply

· Please apply through CharityJob.

· In your application, you will be asked to provide a short example of how your previous experience makes you a strong candidate for this role. We encourage applicants not to use generative AI to draft this part of the application, as we are interested to hear about your own experience in your own words!

· If you require any adjustments to support your application, please let us know when you apply.

We particularly welcome applications from people whose backgrounds and perspectives are underrepresented in charities and the news sector.

Team: Supporter Servies

Location: Haywards Heath (Hybrid working, approx. 1 day per week office based however flexibility is possible)

Work pattern: 35 hours per week

Salary: Up to £33,994.86 per annum

Contract: Fixed term for 12 months

We are the UK’s largest cat welfare charity. All over the country, our passionate employees, volunteers and supporters are using their kindness and expertise to make life better for millions of cats and the people who care for them.

Will you join us and make life better for cats?

Responsibilities of our Income Processing Team Leader

• To lead the team of Supporter Services Advisors, who are responsible for managing fundraising income processing, the efficient coding and allocation of fundraising income, and the accurate creation and maintenance of supporter records.
• This role will liaise with colleagues across the organisation to understand and develop governing principles of fundraising processing and administration of donations, to help deliver the best possible service to a wide range of customers, including supporters, staff and volunteers.

About the Supporter Services team:

• The Supporter Services team is part of the Cats Protection Marketing & Income Generation directorate.
• We answer queries from supporters about memberships, sponsorships, lotteries, raffles and donations. We also record and update the contact preferences of our supporters to ensure we only send communications which are wanted.
• We currently have a team of 11

What we’re looking for in our Income Processing Team Leader:

• Demonstrable experience of line managing staff including setting objectives, managing performance, conduct, staff development, induction and training in line with organisational policies
• Experience of working in an income processing role, preferably within a fundraising environment
• Experience of developing, monitoring and maintaining recording systems and procedures
• IT literate – proficient with Word, Excel, Outlook and CRM databases (preferably Care or similar)
• Knowledge of fundraising activities

What we can offer you:

• range of health benefits
• 26 days’ annual leave plus bank holidays, increasing with length of service
• Salary Finance, which empowers you to take control of your financial wellbeing
• and much more, which you can learn about 

Interested? Here’s how to apply:

Application closing date: 14th June 2026

Virtual interview date: 22nd June 2026

Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to.

If you’re enthusiastic about this opportunity but your experience doesn’t align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable.  You may be just the right candidate. 

If successful, your recruitment journey will include:

1. Anonymised application form
2. Virtual interview via Microsoft Teams

Please note, the process may change slightly dependent on application numbers. We will inform you of any relevant changes.

We are seeking a Supporter Services Administrator to join World Horse Welfare's Fundraising Supporter Services team based at our Head Office in Snetterton, Norfolk on a 12 month fixed-term basis, working 40 hours per week Monday to Friday 8.30am to 5pm.

This role is key in providing excellent customer service to the charity’s supporters, processing all charity income efficiently, and maintaining the supporter database to the highest standards.

KEY RESPONSIBILITIES

Supporter Care & Communication

• Provide high‑quality customer care across all channels, including telephone orders, donations, membership and general enquiries.

• Answer all supporter queries professionally and within agreed timeframes.

• Ensure supporters receive the correct communications in response to their donations.

• Produce timely and accurate thank‑you letters.

Income Processing & Administration

• Browse, create, amend and allocate payments to supporter records using data processing systems.

• Reconcile income with daily income sheets.

• Allocate income and produce daily income reports.

• Take Direct Debits over the telephone in line with DD Scheme legal requirements.

• Administer all charity income paid by Direct Debit.

• Process payments received from third‑party agencies (e.g., JustGiving).

Database & Record Management

• Create and maintain accurate supporter records on the charity’s CRM system.

• Liaise across the charity to ensure all agreed stakeholders are administered effectively and efficiently.

Fundraising Support

• Assist the fundraising team with administration and fulfilment of supporter products, including merchandise sales and the individual giving programme.

General Administration

• Sort and open Head Office post in line with service level agreements and standard operating procedures.

• Undertake other tasks as directed by the Senior Supporter Services Officer.

Health & Safety Responsibilities

• Comply with World Horse Welfare policies to ensure risks in the working environment are minimised.

• Raise any health and safety concerns with your Line Manager or the charity’s Health & Safety Advisor.

PERSON SPECIFICATION

Experience & Knowledge
Essential:

• Experience in data entry and administration.

• Proven customer service experience, including handling enquiries and resolving issues.

• Good understanding of database functionality.

• Computer literate with working knowledge of Microsoft Office (Word, Excel, Outlook).

Desirable:

• Working knowledge of mail‑order systems.

• Telephone sales experience.

• Experience using a charity fundraising CRM system.

Skills & Abilities
Essential:

• Strong telephone manner with a professional, approachable communication style.

• Highly proficient keyboard skills with strong accuracy.

• High attention to detail with a focus on accuracy and quality.

• Excellent verbal and written communication skills.

• Confident communicating with people at all levels.

• Effective at prioritising workload and managing multiple tasks.

• Flexible and adaptable approach to work.

• Ability to work both independently and as part of a team.

• Able to work well under pressure and consistently meet deadlines.

Desirable:

• Understanding of the function of a fundraising database.

Apply today

Please provide a CV and a covering letter explaining your relevant experience and why you’re interested in this role.

Closing date: Sunday 14th June 2026

We're looking for someone special to join us in an exciting adventure of growing God's kingdom across 3 wonderful church communities in Worcester to lead our Unity Programme. If you're a natural connector, a team-builder, and someone who gets excited about empowering others to shine, we want to hear from you!

What You'll Be Doing

Children's Ministry: Creating spaces where the youngest members of our church family can encounter God's love in age-appropriate, creative, and fun ways.

Youth Ministry: Engaging with young people aged 10-16, helping them navigate faith in the real world, and building a community where they belong. We're looking for someone who's genuinely excited about youth work and ready to make it thrive.

Families Ministry: Connecting with parents, carers, and whole families, making church a welcoming place where everyone can explore faith together.

Stategic Leadership

• Developing a clear strategy for growing engagement across all three churches
• Identifying and developing volunteer leaders who'll carry the torch
• Thinking creatively about sustainability and long-term impact
• Finding innovative ways to ensure this ministry thrives beyond the initial funding period, this could include identifying grant opportunities, leading fundraising activities with our young people and families, and exploring creative income generation ideas
• Building partnerships that open doors for future growth

Community Connection

• Growing relationships with local schools (we have brilliant existing links!)
• Leading collective worship and assemblies
• Enhancing the relational pathways between schools and church
• Running holiday clubs, family events, and outreach activities
• Following up with baptism families and welcoming newcomers

Sunday Ministry

• Being present across our 3 churches on Sundays (you will be welcome to have one Sunday off a month, as part of your 2 days off per week, to worship with your own church family)
• Helping shape all-age worship that truly engages everyone
• Creating moments where children and young people feel they belon

Empowering Your Team

• Recruiting, training, and supporting volunteers (this is where the magic happens!)
• Helping people discover and use their gifts
• Building confidence in others so they can lead
• Creating a culture where volunteers feel valued and equipped

Practical Stuff

• Keeping up with safeguarding (we take this seriously, full training provided)
• Regular reporting and communication with the Joint Oversight Committee
• Regular supervision with both vicars
• Budget management and exploring funding opportunities
• Staying current with best practice in children and youth ministry

To read more of the job description, the person specification, and information about the churches please see the attached JD & PS.

Ready to take on an income-focused administrative role where your work supports a meaningful cause?

This is a great opportunity to join a purpose-led international charity as their Supporter Income & Administration Officer (temporary), supporting the accurate processing and management of vital fundraising income.

This role would suit someone who enjoys working with financial data, ensuring accuracy, and playing a key role in keeping essential income processing running smoothly.

If you have previous experience in income processing, finance administration or fundraising operations - particularly within a membership or non-profit setting - this could be the role for you!

Role: Supporter Income & Administration Officer
Organisation Type: International charity (anonymous)
Salary/Rate: £16.48 per hour
Working Arrangements: Part-time, 2 to 3 days per week, hybrid with at least 2 days on site (spread across the week to support income processing and banking)
Location: London & WFH (Nearest station London Bridge)
Employment Type: Temporary position
Duration: 1 to 3 months
Closing Date: CVs are being reviewed on a rolling basis - early applications encouraged!

The Role:

As the Supporter Income & Administration Officer, you’ll play a central part in processing fundraising income, ensuring all donations are accurately recorded, coded, filed and acknowledged in line with best practice.

Your responsibilities will include:

• Processing fundraising income from multiple sources, including post, bank transfers and online platforms
• Accurately recording, coding and filing all donations across paper and electronic systems
• Managing and maintaining donation data within Salesforce CRM
• Opening and handling incoming post, including preparing cash and cheques for secure banking
• Ensuring all donations are acknowledged promptly to support a positive donor experience
• Supporting Gift Aid processes, ensuring information is correctly recorded and compliant
• Assisting with reconciliation and financial administration tasks
• Providing additional administrative support to the wider team as needed

About You:

• Strong experience in income processing, financial administration or data-heavy roles
• Excellent attention to detail and a high level of accuracy
• Confident working with CRM systems such as Salesforce
• Comfortable handling financial information and working with sensitive data
• Well organised, methodical and able to manage competing priorities
• A team player with a proactive and reliable approach
• Ideally experienced within a charity, fundraising or membership environment

Why Apply?

• Play a critical role in ensuring vital income is processed accurately and efficiently
• Gain valuable experience in fundraising operations and financial administration
• Work with a supportive, purpose-driven team
• Flexible part-time working with a clear structure across the week
• Immediate start opportunity with a meaningful short-term impact

Interested?

CVs are being reviewed on a rolling basis – early applications are encouraged.

Apply now to be part of a team ensuring vital fundraising income is managed with accuracy and care.

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

This is a new role based on site within the Recruit Training School at RAF Halton, Buckinghamshire.  As an experienced and qualified Counsellor, you will work closely with recruits and staff at the school, supporting recruits to develop the required resilience to successfully complete their training. The focus of the role is to offer wellbeing and emotional support, including one-to-one sessions for recruits struggling with anxiety, low mood, or stress - and where capacity allows to offer these same services to staff.  You will work as part of a wider team of staff at RAF Halton, including military training staff, other pastoral support staff, and an on-site medical team. Importantly as a member of the RAF Benevolent Fund team, you will have access to a whole range of support and resources to call upon – for those you support, and for your professional development.

This role will require the post holder to be proactive and identify areas for enhancing and improving how the job operates.  Shaping strong relationships with the RAF team around you will be vital; as such, you will need to be a clear and confident communicator. Being able to understand the unique culture and challenges of a military environment is key – the Recruit Training School is an OFSTED inspected training school and is the entry point for all non-commissioned joiners to the RAF.  The youngest of these are aged 16, however trainees may also be older, and married with children. You will need to be flexible in your approach to supporting a range of ages and needs.

We are excited to be able to work in partnership with the RAF and offer vital support to new entrants to the service.  This role requires a flexible, experienced, and resilient practitioner who can work across teams, as well as delivering 121 support services.  If that sounds like you, then please get in touch if you have any questions or would welcome an informal discussion.  We offer an excellent package of benefits, and the salary for the role will be commensurate with your skills and experience.

Interviews will be held week commencing July 13th 2026.