Jobs

We have a very exciting opportunity for anyone who enjoys working on the front-line of patient support in the Wirral and Liverpool area. 

This role will deliver Kidney Care UK’s Patient Support and Advocacy service in Liverpool and the Wirral region. This varied role deals with every aspect of a patient’s life that supports better outcomes: welfare benefits, practical, emotional and social support. As well as directly supporting patients, you will raise awareness of the wide range of local and national resources available to kidney patients, and build strong relationships with kidney patients, professionals, and other stakeholder groups in the region. 

Based at home (laptop and mobile phone provided), you will be expected to travel independently across Liverpool and the Wirral area and manage your own caseload with the support of your line manager and other members of our national friendly, committed team.

We’ll provide the training, you’ll bring enthusiasm and your experience of working with chronically ill patients in a social, care or health role.

The role is a two-year contract initially. We can consider applications for a split role or job share, please indicate the hours you are seeking. Applications from those with experience of living with CKD in a personal or professional capacity are particularly welcome. 

Please apply through CharityJob with your CV and a covering letter outlining why you are perfect for this role. 

Supporting Victims of Sexual Violence has been supporting victims and survivors of sexual abuse since 1994, and today provides a range of services to anyone in Derbyshire and Derby City who has experienced sexual abuse, assault or violence, including their friends and family members. We support people irrespective of age, gender or when the abuse occurred. 

We're looking for a highly motivated and dedicated Administrator to join our friendly, professional and passionate team to provide high quality administrative duties to the SV2 team, across all services and ensure the proper flow of office procedures.

The successful candidate will maintain a positive and friendly company image by acting as the first line of contact to visitors, clients, and stakeholders in person, online, and via telephone. You will be responsible for answering the phoneline, taking referrals and signposting, ensuring appropriate notes are made on the Organisation’s secure database.

You could be the right person for the role if you have

• A minimum of two years’ experience of undertaking administrative duties
• Experience in delivering services in a confidential environment
• Responding to queries and problem solving
• Able to communicate in a concise and professional manner with a range of staff at various levels, both internal and external to the organisation
• Ability to demonstrate a methodical, organised and flexible approach to work
• Competent multi-tasking skills
• Full driving licence and access to a reliable vehicle with business insurance

We're keen to hear from you if you are looking for a new and exciting challenge.

In exchange we offer a competitive salary, 27 days annual leave plus bank holidays and a comprehensive employee wellbeing service.

This role is subject to Enhanced DBS certification and Police Vetting due to the nature of our services. You can find out more about our recruitment of ex-offenders policy by contacting us

Closing date for completed applications is Midnight on Thursday 2nd May 2024

We reserve the right to close this vacancy early if we receive sufficient applications for the role  Therefore, if you are interested, please submit your application as early as possible.

Job Type: Full time, Permanent 

Full-time hours: 37.5 per week 

We have a very exciting opportunity for anyone who enjoys working on the front-line of patient support in the Preston area. 

This role will deliver Kidney Care UK’s Patient Support and Advocacy service in the Preston region. This varied role deals with every aspect of a patient’s life that supports better outcomes: welfare benefits, practical, emotional and social support. As well as directly supporting patients, you will raise awareness of the wide range of local and national resources available to kidney patients, and build strong relationships with kidney patients, professionals, and other stakeholder groups in the region. 

Based at home (laptop and mobile phone provided), you will be expected to travel independently across the Preston area and manage your own caseload with the support of your line manager and other members of our national friendly, committed team.

We’ll provide the training, you’ll bring enthusiasm and your experience of working with chronically ill patients in a social, care or health role.

The role is a two-year contract initially. We can consider applications for a split role or job share, please indicate the hours you are seeking. Applications from those with experience of living with CKD in a personal or professional capacity are particularly welcome. 

Please apply through CharityJob with your CV and a covering letter outlining why you are perfect for this role. 

We have a very exciting opportunity for anyone who enjoys working on the front-line of patient support in the Manchester area. 

This role will deliver Kidney Care UK’s Patient Support and Advocacy service in and around Manchester. This varied role deals with every aspect of a patient’s life that supports better outcomes: welfare benefits, practical, emotional and social support. As well as directly supporting patients, you will raise awareness of the wide range of local and national resources available to kidney patients, and build strong relationships with kidney patients, professionals, and other stakeholder groups in the region. 

Based at home (laptop and mobile phone provided), you will be expected to travel independently across the Manchester area and manage your own caseload with the support of your line manager and other members of our national friendly, committed team.

We’ll provide the training, you’ll bring enthusiasm and your experience of working with chronically ill patients in a social, care or health role.

The role is a two-year contract initially. We can consider applications for a split role or job share, please indicate the hours you are seeking. Applications from those with experience of living with CKD in a personal or professional capacity are particularly welcome. 

Please apply through CharityJob with your CV and a covering letter outlining why you are perfect for this role. 

YoungMinds are a leading national charity committed to improving children and young people’s health and emotional wellbeing. We want to see a world where no young person feels alone with their mental health, and all young people get the mental health support they need, when they need it.

Every month, the YoungMinds website provides thousands of young people with vital support and advice for their mental health. We’re looking for a Senior Digital Content Designer to play a key role in leading the design and delivery of the content on our website.

You will lead in delivering content for the Never Alone programme, which seeks to provide support for young people on a range of feelings, life experiences, conditions and mental health medications. Along with the digital communications team and the Digital Content Officers you line manage, you will design or commission content in various mediums such as written content, illustrations, graphics, video and audio.

You will conduct user research and insight sessions with young people to design the website content strategy, ensuring the content on our website meets young people’s needs and covers relevant topics and experiences.

You will also be responsible for the YoungMinds blog, ensuring the blog continues to be a valuable space of real stories and support with content that showcases a variety of experiences and backgrounds. As part of this, you will lead on our Writers Programme, where you will recruit young people from minoritised groups and run a year-long programme of workshops to help develop them as writers and editors.

Using your digital expertise and strategic thinking, you will work with colleagues across YoungMinds to create content for the website that helps support their team’s aims and objectives. This will include our content for young people and professionals as part of our Someone To Turn To programme, as well as content for our Powerful Young Voices programme. You will also work closely with the Product Manager for the website to deliver the website roadmap and strategy, and ensure the website is meeting it’s aims and goals as a digital product.

The successful candidate will:

• have experience of designing, developing and building website content that meets user needs and is in line with our brand’s tone of voice
• have experience of using user insight to inform and develop digital content
• be able to upload content to a CMS (content management system) and create engaging webpages with good user experience that are search engine optimised
• be able to create digital content for minoritised and racialised groups of young people and practise cultural humility
• be able to conduct user insight sessions with key stakeholders and users, to listen to their experiences and identify their needs
• be able to line manage members of staff to support their wellbeing and development

We welcome applications from Black and minoritised, LGBTQIA+ groups and those with disabilities, as they are currently under-represented.

We hope that you would like to join us at a very exciting stage of our growth and development. You’ll be joining a bright, dynamic team who have a passion for supporting our ambitions.

With mental health in the spotlight, this is a key time for us to make a significant impact on young people’s mental health and expand our audience of young people, adults and professionals. As our organisation and reach grows, we are now looking for our first Product Manager to join our amazing team.

Every month, the YoungMinds website provides thousands of young people with vital support and advice for their mental health. As Product Manager you will be responsible for managing the YoungMinds website and delivering it’s strategy, ensuring that the website provides the best user experience possible for our three core audiences: young people, parents and professionals.

You will identify and define the website vision, objectives and roadmap, with the support of the Digital Communications Manager and other key stakeholders across YoungMinds.

You will join a collaborative and creative digital communications team, working closely with them and our website agency to execute the shared vision.

You will manage the requests and needs of internal stakeholders, working with other teams in the organisation to scope out website priorities and development and ensure they are aligned around the vison for the website.

As the first product manager role at YoungMinds, you will work closely with the Product Lead and be part of the wider community of people managing product across YoungMinds, inputting into how product management and a product approach could work for the organisation.

The successful candidate will demonstrate:

• experience of creating the vision, objectives and roadmap for a product or website, to ensure the product delivers the needs of core audiences
• experience of communicating with and managing multiple stakeholders to align under a product vision
• experience of working with agencies or developers to execute a product roadmap, and managing the progress of ongoing development
• be a collaborative member of a team, working closely with content specialists to ensure they are aligned under product vision and objectives
• innovate and generate new ideas to improve the user experience and functionality of a website
• report on a product of website’s performance, using analytical tools such as Google Analytics and Hotjar to identify areas of product development
• understand a product user's needs by planning user research, usability testing and A/B testing with core audiences

We welcome applications from Black and minoritised, LGBTQIA+ groups and those with disabilities, as they are currently under-represented.

We hope that you would like to join us at a very exciting stage of our growth and development. You’ll be joining a bright, dynamic team who have a passion for supporting our ambitions.

ABOUT US
The Woodland Trust is the UK’s leading woodland conservation charity. We want to see a world where trees and woods thrive for people and nature. The Trust engages and inspires people to make their difference tackling the nature and climate crisis helping protect, restore and create our vital woods and trees.

THE ROLE 
The Croft Woodlands Project is a partnership initiative between Woodland Trust Scotland, Point & Sandwick Trust, Scottish Forestry, Scottish Crofting Federation, the Woodland Croft Partnership, Shetland Amenity Trust, Orkney Woodlands Project and Communities Housing Trust. The aim is to engage crofters in woodland creation and management on their holdings to deliver multiple benefits in terms of biodiversity, agricultural diversification, landscape and environment. This role receives generous support from Point & Sandwick Trust.

The Project Adviser will be responsible for the day-to-day delivery of the Croft Woodland Project in Lewis and Harris, and will engage with crofters, common grazing committees and other land managers to take forward woodland schemes. The focus will be on woodland creation, but the role will also involve the provision of woodland management advice. The Adviser will work closely with colleagues, the principal project partners and an external Project Advisory Group to develop relationships, deliver events, and promote woodlands on crofts. 

This role is a 0.5 part-time post (18.75 hours/ week), working closely with the Croft Woodland Adviser for the Uists and Barra and the other members of the Croft Woodland Project team. 

Initially, a company vehicle will be provided for this role, starting with a hire vehicle for the first 6 months in post. After this initial 6-month period we will review vehicle business use to ensure the post-holder is complying with the eligibility criteria as stated in our Company Vehicle Policy.  If the post-holder complies with those criteria, a longer-term lease vehicle will be sourced and provided.

THE CANDIDATE
With experience of developing and delivering woodland creation and woodland management schemes with a focus on island/croft sites, you’ll have a good understanding of woodland and croft grant schemes and of crofting in Scotland. 

You’ll have experience of advising and working with crofters, communities, land managers and woodland owners and of working with contractors and consultants. Self-motivated and flexible, you’ll be able to plan, organise and manage your own workload and develop ideas that further the work of the project. 

Our Organisational Nature enables us to better understand what it means to be part of the Woodland Trust, empowering us to make an impact, every day. We want you to be able to role model our values; ‘Grow Together’, ‘Focus’, ‘Explore’ and ‘Make it Count’ to ensure each of us plays our part in helping to protect, restore and create our woods and trees.

WHAT TO EXPECT BY JOINING A TEAM AND MAKING A DIFFERENCE
There’s no other organisation like the Woodland Trust. Joining the team you will be making your contribution to tackling the nature and climate crisis. In return, we recognize and value our people. You'll have our full support, training and opportunities for professional development, along with a contributory pension, life assurance, good holiday allowance and the opportunity to work flexibly from home. 

OUR COMMITMENT TO DIVERSITY & INCLUSION 
At the Woodland Trust, we want to reflect and represent the full richness of diversity in the UK. Fewer of our employees are Black, Asian or minority ethnic; disabled; from lower socio-economic backgrounds or under 25; so we are particularly keen to receive your application if you are from one or more of these groups. We can also discuss anything you may need to achieve your full potential at any stage of the process. We assess your application solely on your demonstrated suitability for the job. Nothing else.

To ensure anonymised recruitment, if you have uploaded your CV, shortlisting panels do not see your CV until shortlisting has been completed. Before submitting your application, please ensure you have completed the supporting information section with details of experiences that clearly evidence as many aspects of the job description as possible.

We reserve the right to close this vacancy early if we receive a high volume of suitable applications. If you are interested, we'd encourage you to submit your application as early as possible.

About The Role
Closing date: 21st April
Contract: This is a fixed term contract opportunity for 12 months.
 
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
 
Are you an experienced learning and development professional with expert knowledge in volunteering good practice? We’re looking for someone passionate, innovative and collaborative, who can begin to revolutionise our learning offer and create engaging solutions for our learners.

This role will sit within the Volunteering Team, part of the People directorate, and will work across Alzheimer’s Society to identify, plan, design and support the delivery of learning interventions for both volunteers and volunteer managers.

This will be a busy and challenging role; you will need to manage a range of competing priorities and be confident to take the reins to build learning and development approaches, interventions and pathways that are inclusive and will leave a lasting impact.

It’s an exciting time for the Volunteering Team as we enter a new phase, developing our strategy and ensuring we are able to meet the volunteering needs of the Society. The Volunteering Learning and Development Specialist will play a crucial role in achieving this, ensuring we are safe and compliant, but also fit for the future.
 
Alzheimer's Society have recently been named on the Sunday Times Best Places to Work 2023. We have achieved excellent scores for workplace happiness, pride, and job satisfaction. This is a fantastic achievement and we're incredibly proud as this is fantastic indication of how far we’ve travelled over the past few years.

About you

- Skilled and experienced in designing, developing, and delivering blended learning approaches.  
- Hold a relevant Learning and Development qualification at Level 4 or equivalent experience.
- Understanding of the value volunteers add and the impact they bring to organisations, with up-to-date knowledge of volunteering best practice. 
- Experience of evaluating the impact of learning solutions, using data to inform future improvements. 
- Understanding of how to adapt and tailor learning solutions to various audiences, including people living with dementia. 
- Ability to develop strong internal and external relationships. 

About Alzheimer's Society
At Alzheimer's Society, we believe passionately that life doesn't end when dementia begins. We are here for anyone affected by dementia, and we do everything we can to keep people with dementia connected to their lives and the people who matter most.

Everything we do is shaped by people affected by dementia. Their knowledge and experience are critical to bringing about real-world solutions. From choosing the most promising research through to telling their stories to raise awareness; they are the heart of this organisation.

Founded in 1951, the Refugee Council exists to support people who come to the UK in need of safety and speak out for compassion, fairness, and kindness.

We achieve this by providing expert advice and casework, building the capacity of refugee community organisations, and working with allies across society to change government policy. Our vision for refugees to be welcome to live safe and fulfilling lives contributing to the UK has never been more urgent and needed. Today 27 million refugees and 84 million displaced people around the world need of safety, dignity and welcome. We are determined to secure public and government support for safe routes for all people seeking safety, and a fair, effective, and compassionate refugee protection system. Now is an excellent time to join the Refugee Council.

Our strategy – which you can read via our website, sets an ambitious direction which will see us defend refugee protection in the UK against the Government’s corrosive plans with refugees and like-minded allies, united in our desire to create a just, fair, and humane refugee protection system. It will also see us delivering direct services that improve people’s refugee protection journey through targeted advice and casework and strengthening and connecting Refugee Community Organisations with other service providers and advocates.

Main Duties and Responsibilities:

Service Development and Management 

• To work with the Head of Integration & Employment (I & E), Business Development and Fundraising departments to create opportunities for the Integration Service to grow in line with our Integration Service Model.
• To ensure services are well planned, managed and delivered to a very high standard in accordance with organisational and funder agreements.

Staff & Volunteer Management 

• To support the recruitment of all new staff required within Refugee Council working on the Integration projects.
• To line manage a wide range of service delivery roles in accordance with the Refugee Council’s policies and procedures including carrying out supervision and appraisal and staff development.

Specialist Advice, Advocacy and Influencing 

• To support caseworkers to provide specialist advice and support to adult refugees in a sensitive, confidential, and professional manner which fully understands the needs of the individual.
• To continually develop an in-depth understanding of the issues affecting newly recognised refugees with a view to becoming and retaining specialist knowledge of refugees and the barriers that can prevent them from integrating effectively.

Equalities and Diversity 

• To provide services with due regard for equalities and for meeting the needs of all potential and actual service users. Ensuring advice services are delivered in ways which are fully accessible and in a language that they can understand.
• To work with respect and tolerance for all colleagues, refugees, and contacts, and to value diversity and difference.

General 

• To participate in Refugee Council working groups, management meetings and special projects as the need arises.
• To carry out any other duties appropriate to grade and role.

For more information on the role and to apply, please visit our website via the ‘Apply’ button.

Candidates must address ALL of the points from the person specification as part of their application.

Closing date: Monday 6th May 2024.

This is an exciting opportunity to positively impact the local community by managing and coordinating external funding for community-based projects.

About Us

Enable is a charity dedicated to improving people's wellbeing and strengthening local communities. Core to our work is the development of strong working relationships with councils, charities and other organisations to deliver, health leisure and community services and events that enrich people's lives.

Benefits

• Flexible working hours & a hybrid working environment
• 30 days of annual leave (plus 8 bank holidays), 3 additional free days off at Christmas
• Life Insurance
• Reward Schemes (RewardHub Membership, wellbeing budgets and cycle to work)
• Mental Health & Wellbeing Perks (Yoga, activities, massages, monthly talks)
• Free Gym Membership
• Free breakfasts/snacks
• When in the office, we enjoy a well-stocked fridge and food cupboards, and a variety of social activities

Reports to: Senior Community Development Manager
Based: Battersea Park Offices / Hybrid
Salary: £35,393 per year
Contract: Permanent, Full Time

 Role Overview:

The Community Development team deliver a range of programmes to improve the health and wellbeing of our communities. This post will work both internally across Enable and externally within our communities to raise funds to support our programmes.

The successful candidate will be responsible for writing bids/tenders and supporting colleagues and communities to develop fundraising skills.   

Main duties and responsibilities:

• Lead on bid writing and applications for Community Development/across organisation, ensuring deadlines and reporting requirements are met
• Research future prospects from trusts and foundations, corporates and statutory sources
• Develop workshops and trainings to support internal and external partners in funding issues
• Develop a collection of case studies and staff profiles to support grant applications. Work with Marketing and Communications team to draft press releases from case studies
• Understand procurement/commissioning and update teams with trends and priorities in community development, housing, social care and health
• Attend meetings and nurture relationships with commissioners at tender briefing and strategic and partnership forums as required
• Ability to research best practice and evidence bases for different interventions and translate into proposals for real world work
• Working with the Senior Community Development manager to develop new funding initiatives within service/organisation strategic aims

Skills and experience:

• 1-3 years fundraising or relevant experience (essential)
• Excellent research skills, which can be used to identify new funders, assess the external market, and understand our users’ needs
• Excellent written communication skills, including meeting word limits, writing creatively and persuasively, and creating accurate and informative reports
• Ability to work independently using your own initiative and prioritise effectively whilst at the same time working as part of a team on common goals and shared project
• Proficient in MS applications such as Word, Excel, Outlook and Sharepoint Knowledge / experience and Salesforce

If this sounds like you, please APPLY NOW and follow the prompts!

1. Background

The International Initiative for Impact Evaluation (3ie) promotes evidence-informed equitable, inclusive and sustainable development. We support the generation and effective use of high-quality evidence to inform decision-making and improve the lives of people living in poverty in low- and middle-income countries (L&MICs). We provide guidance and support to produce impact evaluations and associated formative evaluations; systematic reviews and syntheses, evidence gap maps and support for using that evidence in decision-making and capacity development. Our work encompasses a wide range of topics, sectors and themes, including but not limited to health, nutrition, education, agriculture, governance, microfinance, climate change, humanitarian interventions, and social protection. 3ie is registered as a non-governmental organization in the United States. It has offices in New Delhi, London and Washington, DC.

The Contracts and Compliance Officer will support 3ie’s efforts in contract, compliance, safeguarding and risk management guidance and oversight with an emphasis on providing direct billable compliance support to the FCDO Research Commissioning Centre (RCC). The Officer will work closely with various teams across the organization including project, business development, finance, and senior management teams to develop and implement compliance processes, tools, resources, and best practices, provide quality control, and build staff capacity in compliance and risk management. The Contracts and Compliance Officer will report directly to the Cost and Pricing Controller with informal reporting to the RCC Sr. Programme Manager.

2. Key Responsibilities

2.1 FCDO RCC Contracting, Compliance and Risk Management

• Draft, review, and negotiate contracts and grants for sub awardees delivering work under the RCC.
• Support strategies and systems to respond to FCDO and/or RCC project team requests for new research commissions, project related questions, and general advisory services providing information and interpretation on a broad range of topics including contract and subcontracting regulations, compliance procedures, management, and risk mitigation.
• Provide safeguarding leadership, including implementation of best practices for the RCC, review of downstream partner policies and practices, audit of safeguarding procedures, etc.
• Identify and propose mitigation strategies for RCC operational, financial, and other compliance gaps that pose risk to the project and/or 3ie.
• Review and provide guidance on proposed amendments to the RCC accountable grant agreement and daft RCC related subcontracts, sub-grants, amendments, services agreements, and independent contractor agreements.
• Draft and/or support development of approval requests and other donor correspondence related to procurement, grant, consultant, or other contractual actions.

2.2 Organizational Compliance and Risk Management

• Serve as the primary resource and subject matter expert on FCDO contracts, risk, and compliance to ensure quality control and guidance in order to maintain consistent approaches and implement best practices across 3ie’s FCDO portfolio.
• Stay updated on changes in FCDO and other donor rules, regulations, and industry wide compliance best practices.
• Support the development and implementation of 3ie internal policies and procedures to enhance contract and grant compliance. This includes but is not limited to reviewing, analyzing, and making recommendations to current policies, processes, and internal controls to ensure effective and efficient identification and mitigation of noncompliance and risks.
• Recommend improvements to the corporate authorities structure, file/recordkeeping processes, as well as support senior management in organizational risk management.
• Support the development and maintenance of a repository of contract and grant compliance best practices, innovative approaches, guidance documents, and tools.
• Contribute to increasing staff awareness and capacity of donor regulations, 3ie policies, tools, templates, and procedures through formal and ad hoc trainings and development of guidance materials
• Conduct internal compliance audits.
• Assist with ad hoc compliance related tasks as required.

2.3 Business Development

• Review tenders, assist with development of questions and/or responses to tends, and provide ad hoc proposal development needs ensuring consistency with corporate policies and strategies, relevant regulations, and FCDO requirements.
• Support review and negotiation process for new FCDO awards.

3. Qualifications and Skills

• Undergraduate degree in relevant field
• 3-5 years (Officer) or 5+ years (Sr. Officer) of experience in direct contract administration or compliance, preferably with FCDO and/or a mix of bilateral (USAID, GIZ, NORAD), multilateral (UN, World Bank), and foundations (BMGF, GAVI) in the international development context
• Strong knowledge and understanding of FCDO and/or other bilateral and multilateral rules, regulations, and policies required
• Experience with a wide variety of grants, contracts, and subcontract types and methodologies (commercial contracts, accountable grants, framework agreements, hybrid agreements/contracts)
• Experience managing payment by results or performance-based contracts.
• Experience developing and delivering participatory trainings on compliance, regulations, and policies
• Demonstrated experience in conducting internal compliance audits preferred
• Experience with various business development processes including cost and pricing, recruitment, contract negotiations, and/or writing preferred

4. Eligibility
We will recruit one or more individuals, preferably with the right to work in the UK.

3ie is an equal-opportunity employer committed to equality and diversity. We do not discriminate based on sex, age, religion, ethnicity, caste, sexual orientation or for being differently abled. We particularly encourage ethnic minorities and differently abled persons to apply.

5. Terms of Employment
Candidates should be available to start work as soon as possible. 3ie offers competitive remuneration based on location, experience and qualifications.

Our policies and procedures reflect our commitment to safeguarding children and vulnerable adults from abuse. We follow a zero-tolerance policy for any form of bullying or harassment in the workplace.

6. How to apply
Your application package must include the following*:

• A cover letter, highlighting your experience relevant to the terms of reference. It is mandatory to include information about your work authorization for the US/UK/ India, else it will be considered as incomplete;
• Curriculum vitae along with names and contact information for at least three professional references.

Applications will be reviewed on a rolling basis until the position is filled. Only the shortlisted candidates will be contacted.

*Incomplete applications will not be considered

We're looking for a temporary Revenue & Income Officer to join Your Place and be part of our dedicated team to help us with our mission to solve homelessness in east London, one person at a time!

About the role
Based within the Resident Services team, the Revenue Officer will play a critical role to help deliver an effective and high performing rent collection and recovery service in accordance with legislation, the organisation’s policies, set performance targets and customer satisfaction requirements.

In collaboration with the RSM and RI Team Leader and Finance Team to ensure that Your Place are compliant with all regulations and using robust policy and procedures. Support with the set up of the new Pyramid system and ensuring the right systems are in place to effectively manage the Revenue and Income stream and arrears of the organisation.

Maximising the organisation’s Revenue and Income by liaising with both internal and external partners including the Resident Services, Keyworkers, HB, DWP and directly with residents., and effectively managing the arrears.

This role will also manage the impact of welfare reform provisions, ensuring an effective advice and support service to residents to manage risk on revenue and income levels.

Contract: Temporary Contract (until September 2024)
Hours: Monday - Friday 37.5 hours 
Location: Canning Town, London

Other responsibilities include

• Investigating and support clients with Housing Benefit Appeals
• To support our project to transfer all accounts from Inform to Pyramid
• Investigate and support to manage Overpayment Claims from Housing Benefit
• Ensure rent accounts are up to date and correct. Checking HB entitlements against PC rates and requesting adjustments accordingly.
• Chasing ex resident arrears
• To manage resident rent and accommodation charge accounts and other former resident debts, on a regular basis identifying trends and patterns on individual accounts and then liaise with Support Workers or residents to rectify income issues and address arrears in line with policies and procedures
• To contribute towards the continuous improvement of performance in line with the organisation’s service plan targets
• To work collaboratively and closely with the Finance officer and Revenue and Income Team Leader to ensure all rent accounts tally.

About you

• Demonstrable experience of working in a supported housing environment in a similar or related role for at least 5 years
• GSCE (or equivalent) in English and Maths
• Experience of working with software applications including Microsoft office and bespoke IT Systems.
• Strong organisational skills, with the ability to meet deadlines and priorities workloads.
• Able to take ownership and deliver excellent customer service in a professional and confident manner
• Demonstrate a positive, flexible approach to team working.
• Ability to communicate with residents and colleagues effectively.
• Ability to provide customer focused and responsive services.
• Willingness to work flexible hours to meet the needs of the service
• Patient and pro-active
• Commitment to the Your Place values including diversity and inclusion
• Housing or a related qualification - desirable but not essential

About applying

When applying don't forget to answer the questions in our application process to tell us more about how you meet the skills, knowledge, and experience to be successful in this role.

At Your Place, we are passionate about creating an inclusive workplace that promotes and values diversity. We know through experience that the different ideas, perspectives and backgrounds create a stronger and more creative work environment that delivers better resident outcomes. We welcome applications irrespective of peoples age, disability, sex, gender, identity and gender expression, race or ethnicity, religion or belief, sexual orientation or other personal circumstances. We have policies and procedures in place to ensure that all applicants are treated fairly and consistently at every stage of the recruitment process, including the consideration of reasonable adjustments for people who have a disability.

This post is subject to an Enhanced DBS check and a right to work in the UK.

The Rape and Sexual Abuse Support Centre (Rape Crisis South London) is looking for a therapist with experience of working therapeutically with acute high risk presentations to join our Children and Young People’s Counselling Service as a Well-being and Safeguarding Counsellor. Working alongside play therapists, family prevention practitioners and school well-being counsellors, you will provide specialist therapy to girls and young women aged 5+ in hubs across the South London Boroughs. If you feel passionate about providing high quality, trauma-informed therapy to survivors of sexual violence and have experience of counselling young people, then this is the role for you.

We will provide the successful candidates with:

● Clinical supervision

● A salary of £36,000 - £38,000, dependent on experience, pro rata

● An in-depth induction training programme which includes the different types of sexual violence, impacts and coping strategies and the RASASC empowerment model

● Regular CPD and developmental opportunities

● Annual leave entitlement is 27 days a year plus bank holidays (pro rata) plus the period of 25 December -1 January.

● NEST pension scheme; 3% employer contribution and 5% employee contribution.

● Travel loan and cycle to work scheme. 

● Access to a range of benefits including My GP Anytime, My Employment Assistance Programme, My Online Health Assessments, My Perks and The Health Shield scheme.

The successful candidates will work 3 days a week between Monday – Friday 9am – 8pm. This is a hybrid role which includes a minimum of two days a week in the community or our Croydon office.

The post is open to female applicants only as the role is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.

RASASC is an equal opportunities employer, and we are particularly keen to receive applications from women underrepresented in the violence against women and girls movement.

We will assess applications on a rolling basis and applications may close at any time, if we find enough high-quality candidates. 

We are recruiting a Programme Manager to lead our grassroots consortium Better Bethnal Green (BBG) supporting young people facing multiple/complex disadvantages in the borough. Our partners and we are specialists in transforming the life trajectories of young people who have become marginalised by local poverty, unemployment and crime – particularly those from BAME communities who are disproportionately affected by these issues. 

The consortium will work to address violence in the Bethnal Green area, Tower Hamlets, London by working with key stakeholders, young people and local communities to provide a range of interventions, capacity building and support.  

This opportunity is ideal for someone who will relish the challenge of working with a dynamic consortium with an ambitious vision. You will have programme management experience, preferably within a community setting and a track record of meeting your goals and targets. You will have creative ideas on how to maximise impact, reduce violence and increase community resilience. You are a people’s person, find it easy to communicate verbally and in writing and enjoy building networks and co-ordinating stakeholders.

This is a unique opportunity to lead a creative and innovative approach to violence reduction and to leave a lasting legacy that positively impacts young people and local communities.