Negotiation skills

Overview

One day course

Everyone negotiates on a daily basis. Few of us realise this and even fewer prepare for it. The result is that we rarely achieve the outcomes we desire

Understanding how to plan for, and applying techniques to deliver, successful outcomes is a key skill that all leaders and managers need to develop. Remember achieving desired results is not only restricted to the workplace; we all want positive outcomes in our personal and social lives too.

Who should sign up?

The workshop is ideal for anyone who wants to improve their negotiation skills whether it is for work or for your personal life. Managers and leaders will particularly benefit from participating as the techniques have an immediate practical application in the workplace.

What will I get out of it?

The workshop will introduce you to a number of strategies and tools that will help you prepare and plan for getting you to the results you want when dealing with other people.

Using examples, case studies and discussion this interactive and practical workshop will allow you to immediately start applying the techniques explored.

What will it cover?

• What is negotiation?
• Preparation
• Understanding and creating strategic aims – what outcome do you want?
• Identifying your needs
• Identifying other people’s needs
• Growing the prize
• Resources and resource identification; before, during after
• Wants, needs and concessions
• The best alternative to negotiated agreement
• Negotiation styles
• Managing the process
• Tactics
• Completion & after