Marketing manager jobs

Job Title: Employment Consultant (Portsmouth/Southampton area)

Location: Home- and field-based with regular local travel (driving licence essential)

Salary: £33,174

Hours: Full time 37.5 hours per week (part time or flexible working options considered)

Contract: 2 years fixed term with possibility of extension

At The Poppy Factory, we believe that everyone who has served our country deserves the opportunity to build a fulfilling life beyond the armed forces. For over a century, we have stood alongside veterans and their families, evolving our services to support veterans and adult family members to overcome barriers to employment and transform their lives.

We are seeking a passionate and person-centred Employment Consultant to join our team. This is a role for someone who believes in potential, not limitations – someone who can walk alongside clients with empathy and determination, empowering them to take ownership of their employment journey.

You’ll provide tailored information, advice and guidance to help veterans secure meaningful and sustainable work, managing a diverse caseload with care and professionalism. Using coaching, mentoring and strengths-based approaches, you will help individuals identify their goals, build resilience and move confidently towards lasting employment outcomes.

Collaboration is at the heart of this role. You will develop strong partnerships with regional organisations to generate referrals and address wider barriers such as mental health, housing or addiction, while also building strong relationships with local employers to create real opportunities for your clients, and sharing best practice with your colleagues in the team.

With a strong understanding of local labour markets and safeguarding practices, you’ll maintain high-quality case records, contribute to continuous improvement, and actively participate in team development. Adaptability, initiative and resilience are key, as we respond to the evolving needs of our clients and the communities we serve.

Why The Poppy Factory?

• A chance to give back to our armed forces and make a positive and lasting impact to the lives of veterans and their families.
• Competitive salary and benefits package including generous holiday and pension contributions.
• A welcoming and empowering culture, with regular opportunities for team connecting and shared learning throughout the year.
• Variety in the role, a mix of delivering a community-based service in your region, home working and occasional visits to the historic Poppy Factory in Richmond, London
• The opportunity to develop your region and build relationships with employers and other support services that best meet the needs of the people you’re supporting.
• Be part of an iconic charity with a 100+ year history

For further information, including the full job description for the role, please refer to the candidate pack.

How to apply

To apply for this position please prepare your CV and a covering letter clearly outlining how you meet the essential criteria in the person specification as set out above and submit via the online application process. Please address your covering letter to Melanie Rignall, Services Manager.

For an informal conversation to find out more about this role, please call Melanie Rignall.

The closing date for this vacancy will be 2 May 2026. Please note, we cannot accept late or incomplete applications. Only applications submitted through the online process will be considered.

First stage interviews will take place on 8 May 2026, with second stage interviews scheduled for 13 May 2026. Please ensure you are available on these dates, as it’s not always possible to reschedule.

No agencies please.

Equality & Diversity

We are committed to equality, valuing diversity, and promoting inclusion within our workforce, including the volunteers who give their time to us.  We work to maintain an environment where the needs and aspirations of all employees are met, irrespective of characteristics protected under the legislative framework of the Equality Act 2010. We expect everyone to understand and accept their personal responsibility to recognise and value differences and the unique contributions that people make to the way we deliver our work.

As an equal opportunities employer our commitment is to take positive measures to recruit people from underrepresented groups, and we actively encourage applicants from diverse backgrounds. As a Disability Confident employer, we offer a guaranteed interview for any job applicant with a disability who meets the essential criteria for the role. Please indicate in your covering letter if you wish to be considered under this scheme. We are also happy to discuss reasonable adjustments to the application or interview process to accommodate disabled candidates.

We are a family friendly employer and happy to discuss flexible working arrangements. We encourage applicants to contact us to discuss if they have any questions before applying.

EACS is an established voluntary sector provider of 1:1 low-cost counselling and psychotherapy to people living in Ealing.EACS serves a very diverse local population whose mental health needs often fall outside of NHS talking therapy; or where people may want a different space from the statutory services.We often support people who bring complex histories, needing more in-depth support over a longer period.

 

The role: Part-time Director

We are recruiting a Director to lead and oversee the strategic, operational, financial, stakeholder and personnel functions of EACS, who would enjoy a hands-on role working with a small part-time staff team, supporting a medium-sized organisation.

The role requires a broad skillset and brings a balance of engaging with internal day-to-day functions; and external collaboration borne out of a thorough grasp of all aspects of service-delivery and the culture of EACS.An understanding of the voluntary sector is important.

The role will bring a particular focus on long-term sustainability, financial resilience and increasing our visibility and reach, while continuing to maintain operational excellence and high-quality, compassionate service-delivery.

You will be joining a hard-working, collaborative staff team that has flourished within a supportive, non-hierarchical structure but where lines of responsibility are clear.

Key components of the role:

• Provide overall leadership and strategic direction while maintaining a strong operational ‘grip’
• Lead on income generation, securing key funding for long term financial stability 
• Strong relationship-building skills, leading with integrity, emotional intelligence and sound judgement
• Engage with mental health commissioners and represent EACS in meetings / collaborations with key partners in the public and voluntary sectors, and the wider community 
• Sound understanding of governance, safeguarding and organisational risk 
• Excellent report-writing skills with data and financial acumen; communicate well.

Who we are looking for:

Our ideal candidate will have a strong interest and experience working in mental health; and current or previous management experience within the charity sector or other mission-driven organisation. 

Those with a background in the commercial sector who would value the opportunity to work within the voluntary sector, and who can demonstrate they have the skillset, qualities, attitude and values which underpin the role are also very welcome to apply.A qualified psychotherapist or counsellor would be highly desirable but is not essential.

If you are a thoughtful, values-led leader and are motivated by the opportunity to lead an organisation where the work is both professional and deeply human, we would love to hear from you.

Location: Routinely office-based at EACS, Montpelier Avenue, W5 2XP with some flexibility 

Reports to: Chair of Management Committee

Employment: Permanent

Holiday: EACS office is normally closed for 2 weeks during: Christmas/New Year; Easter; late August/ early September; and May bank holidays. There is some flexibility in these timings. A further 3 weeks per annum can be taken during term time. 

Further Information about the Role and the Application process:

Please refer to the candidate pack for full details. If you wish to apply, in the first instance please provide your current CV & supporting statement, outlining why you are interested in applying for the post of Director of EACS at this time; and also outline how you meet the requirements of the Person Specification with reference to your Skills, Knowledge, Experience and Values demonstrated in your working life.

Please address your application to: The Chair of the Management Committee

" Package Description:

The National Autistic Society is committed to safeguarding and promoting the welfare of all children and adults who use our services. Successful applicants will be required to complete the relevant safeguarding checks if relevant to their role. 

Join Us as a Fundraising Events Officer 
The National Autistic Society helps create a world that works for autistic people and within National Programmes we champion the rights and interests of autistic people and their families, making sure national policies and legislation reflect their needs. We have a rewarding opportunity for a Fundraising Events Officer within the Events Fundraising team. If you share our values and want to make a difference, we’d love to hear from you. 

Visit our website to find out more about who we are:  

About the Team 
You’ll be part of a collaborative and supporter-focused fundraising team, working alongside Events colleagues, Fundraising, Marketing, and Operations teams to deliver a wide range of high-impact events. The team is passionate about creating engaging experiences, building strong supporter relationships, and working together to maximise income and awareness to support autistic people and their families. 

About the Role 
Working under the guidance of the Fundraising Events Manager and with fellow Events Officers, you will play a vital role in providing exceptional supporter experience, delivering high quality events, coordinating logistics, and helping our charity maximise income, engagement and brand impact across all fundraising events throughout the year.

What You’ll Do 

• Respond promptly and professionally to supporter queries across multiple events
• Assist with planning and delivery of a broad annual programme of events
• Support creation of reports, trackers and dashboards across the events portfolio

What We’re Looking For 

• Experience in events, fundraising, customer service or similar supporter-facing roles
• Understanding of event planning principles
• Excellent communication skills (verbal and written)

This advert is for a full time permanent position at 35 Hours per week. 

This role is Hybrid. 

What we can offer you 

• Pension – Auto-enrolled pension scheme.  
• Annual Leave – 33 days (including public holidays). You can buy or sell leave each year.  
• Training – Great induction and training, including autism training.  
• Discounts – Online staff discount scheme for shopping, cycling, tech, and more (e.g., Asda, Tesco, Nike, Apple).  
• Healthcare – Cash plan for permanent staff.  
• Life Assurance – 2x your base salary.  
• Flexible Benefits – Options like private health, dental insurance, holiday trading, enhanced pension.  
• Support – 24-hour Employee Assistance Programme and counselling.  
• Mindfulness – Free Headspace app for you and up to 3 family/friends.  
• Blue Light Card – Eligibility for discounts.  

About our application process 

You will be required to upload your CV. If you are providing a supporting statement, please consider the following:  

• Look at the job description and person specification. 
• Tell us how your skills and experience match the role. 
• Give examples if you can. 

We might close this job advert early if we get lots of suitable applications. 

To protect our autistic adults & children at the National Autistic Society, some roles require employees to have a criminal background check. Possession of an Enhanced DBS Check either on the Update Service or conducted within the last 12 months would be preferable but not essential if its applicable to your role. 

Applications for this job are sought from anyone who is suitably qualified and experienced for the role but particularly welcome from autistic people.  

We are an equal opportunities employer and part of the Disability Confident Employer scheme.   

Important Information 

Agencies need not apply. 

Please note the National Autistic Society are unable to provide sponsorship for Visas.  

The National Autistic Society may use artificial intelligence (AI) to assist our recruitment team with reviewing applications for this role. All application decisions are made by people and are not determined automatically by AI.

"

Company Description

Marie Curie is the UK’s leading end-of-life charity. We are the largest non-NHS provider of end-of-life care in the UK, the only provider across all 4 nations, delivering community nursing and hospice care while providing information and support on all aspects of dying, death, and bereavement. Our research and campaigns help ensure everyone gets the best possible quality of life.

Job Description

Our Digital Products Team plays a critical role in delivering seamless, impactful, and user-centred digital experiences that support our mission.

As a Digital Product Lead, you’ll collaborate across departments; particularly with Retail and Fundraising, to shape, deliver, and optimise digital products that drive engagement and income. You’ll work within a supportive, agile team and champion an evidence-based, user-led approach to product development.

We are particularly looking for someone with experience working on retail and/or fundraising products, ideally within a charity or similarly complex, stakeholder-led environment.

Your Impact:

• Drive Digital vision: Support the development and delivery of product strategies and roadmaps, ensuring alignment to Marie Curie’s mission and strong stakeholder engagement.
• End-to-End product ownership: Manage the full lifecycle of digital products, from discovery and roadmap planning through to delivery, optimisation, and continuous improvement.
• User-centred design: Conduct user research and use data to design accessible, high-quality digital experiences for diverse audiences including patients, carers, donors, and volunteers.
• Performance optimisation: Use analytics and user feedback to monitor KPIs (e.g. engagement, conversion, donation growth), optimise journeys, and deliver measurable outcomes.
• Lead through collaboration: Build strong relationships with stakeholders across Fundraising, Retail, Marketing, and Technology, balancing user needs, business objectives, and technical feasibility.

Key Criteria:

• Proven experience managing digital products end-to-end within a product-led environment.
• Experience delivering digital outcomes within retail and/or fundraising products; charity sector experience desirable.
• Strong understanding of UX, accessibility, and digital product design, with hands-on experience across the product lifecycle.
• Experience using analytics and insights to inform decisions and optimise performance.
• Experience working in Agile environments, managing backlogs and delivering through cross-functional teams.
• Strong stakeholder management and communication skills, with the ability to influence across complex environments.
• Ability to prioritise competing demands and manage multiple workstreams effectively.
• Awareness of digital trends and opportunities to continuously improve products and services.

Please see the full job description.

Additional Information

Application & Interview Process

• As part of your online application, you will be asked for a CV and supplementary details. Please review both the advert and job description and outline your most relevant skills, experience and knowledge for the role.
• Close date for applications: 12 June 2026. We encourage early applications as we may close the job advert sooner once we receive a sufficient number of applications.

Salary: £36,900 – 41,000 (plus £3,500 London Weighting if applicable)

Contract: Permanent, full-time (35 hours per week)

Based: Home-based with occasional travel to London or hybrid work in the Embassy Gardens Office in London.

Benefits you’ll LOVE:

• Flexible working. We’re happy to discuss flexible working at the interview stage.
• 25 days annual leave (exclusive of Bank Holidays)
• Marie Curie Group Personal Pension Scheme (we will match your contribution up to 7.5%)
• Loan schemes for bikes; computers and season tickets
• Continuous professional development opportunities.
• Industry-leading training programmes
• Wellbeing and Employee Assistance Programmes
• Enhanced bereavement, family friendly and sickness benefits
• Access to Blue Light Card membership
• Subsidised Eye Care

At Marie Curie, our values are central to everything we do. They guide how we care for people, how we work together, and how we make decisions every day. We are committed to creating a workplace that is safe for everyone — staff and volunteers alike — supportive, inclusive and rewarding.  We take stringent steps to ensure that anyone who joins our organisation are suitable for their roles and are committed to safeguarding all our people from harm. We actively consider our impact on the planet, embedding sustainability into everyday decisions to create a lasting, positive difference for the individuals we care for and the world we share.

We believe everyone should have the opportunity to thrive and fulfil their potential. Marie Curie is deeply committed to diversity, equity and inclusion, recognising both the social justice imperative and the strength a diverse workforce brings.  We actively encourage applications from people of all cultures, perspectives and lived experiences.

We are happy to make reasonable adjustments throughout the recruitment process. If you require any support, please contact us at .

Every application we receive is personally reviewed by a member of our Talent Acquisition team, and in return, we ask that your application authentically reflects you — your experience, perspective and voice.

We’re recruiting an Events Coordinator to help run our city-centre climate action hub, called Imagine Leeds. Imagine Leeds is an innovative venue where people come together to plan and take action on climate, nature and social justice. It is part of the Climate Action Leeds Network, which was established in 2020.

This post is part of a three-year funding package of £493,000 to support community climate action in Leeds. The funding comes from the National Lottery, Leeds Community Foundation, Bunzl, the University of Leeds and North Star Coffee Roasters. Climate Action Leeds is run by a partnership made up of Voluntary Action Leeds and Leeds Love It Share It CIC.

We are looking for a hard working person who is experienced in organising and delivering events, so we can run an engaging series of events on topics relating to sustainability and social justice.

The successful candidate will help coordinate the day to day activities at Imagine Leeds. The venue provides space for events, meetings, co-working, exhibitions and networking. The successful candidate will contribute to the effective running of this well-loved venue, ensuring that it can continue to serve Leeds’ vibrant community of changemakers and facilitate engagement with thousands of people across the city.

Key outcomes for this role are:

• Bringing together a range of people and organisations to contribute to our mission imagining (and then creating) a more sustainable Leeds, that is zero carbon, nature friendly and socially just. 

  • Organising a minimum of 1 event each month, attracting at least 20 attendees.

• Contributing to the smooth and professional running of Imagine Leeds to help build its reputation as a valuable institution for the city.

• Supporting the mission to find a permanent home for Imagine Leeds.

Duties and responsibilities

In the course of their duties, this post will require joint working with other members of the Imagine Leeds team. Duties may change as the post and programme progresses. Any changes will be discussed with the postholder. 

• Events organising

  • Organising regular events at Imagine Leeds to bring people together to discuss the future of the city.

  • Facilitating events in a way that encourages everyone to feel safe, welcome, and able to take part effectively.

  • Widening participation so that people from a variety of backgrounds are able to get involved in Imagine Leeds events.

• Communications and displays

  • Promoting Imagine Leeds and its events through a variety of communications channels including websites, mailing lists, social media, posters and leaflets.

  • Contributing to the design and production of displays that help people understand how the city works today, and imagine a more sustainable future.

• Venue support and evaluation

  • Supporting people using Imagine Leeds for their meetings and events, including tech setup, accessibility and inclusion, and opening and closing the venue.

  • Ensure ongoing monitoring and evaluation of Imagine Leeds and its users’ activities in the venue.

• Facilities and operations

  • Helping to take care of Imagine Leeds to ensure the venue has a professional look and feel, including tidying and cleaning, and offers a supportive environment for space users.

  • Sharing responsibility for the security of Imagine Leeds, including its equipment, stock and facilities.

  • Helping to improve the systems and processes used at Imagine Leeds, to ensure smooth operation and satisfaction of key stakeholders, regular users and visitors.

• General support and duties

  • Attending team meetings, Imagine Leeds Steering Group meetings and programme-wide meetings and events.

  • Providing information about Imagine Leeds for reports and funding bids.

  • All team members are expected to: 

    • work within and promote the aims and objectives of Leeds Love It Share It CIC, Imagine Leeds and Climate Action Leeds, and present a positive image to the public and other partners.

    • work within the Equal Opportunities framework and promote and support equality, diversity and inclusion within their work.

    • work within our environmental and other policies at all times.

    • take responsibility for their own safety, and ensure that colleagues and visitors are not exposed to danger.

  • Team members may be provided with training to support them in their work, to better deliver key tasks and to aid professional development.

  • Some evening and weekend working may be required.

Position: Senior Campaigns Officer
Hours: Full-time, 35 hours a week
Contract: Permanent
Location: London N4 office with flexibility to work remotely
Salary: Starting from £33,044 per annum plus excellent benefits
Salary Band and Job Family: Band 2, Charity
You will start at our entry point salary of £33,044 per annum, increasing to £35,109 after 6 months service and satisfactory performance and to £37,174 after a further 6 months.

About us

We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.

Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.

Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.

Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.

About this job

This is an exciting time to be joining the MS Society’s campaigns team. We’re leading significant work on Personal Independence Payment (PIP) and the Timms Review, alongside developing campaigning to improve neurological healthcare through our call for a Modern Service Framework. With our new organisational strategy now underway, it’s a great moment to join the team as we look to take our influencing and campaigning work to the next level.

Whether it’s about making sure people access ground-breaking treatments, tackling the poverty people face when living with MS, or making sure the right support is there when people need it most, as a Senior Campaigns Officer you will be working directly on campaigns to empower, inspire and mobilise our community to become change-makers.

Do you want to craft digital campaigns that hit the right note, emails that pack a punch, and bring energy and creativity to our campaigning? Are you keen to join a team where we will prioritise personal development and foster a culture which supports learning, innovation, testing and giving things a go? Do you want to support people living with MS to be more involved in our campaigns and develop activities to embed co-production throughout our work?

Closing date for applications: 9:00 am on Monday 15 June 2026

Interested?

PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.

Equal Opportunities 
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.

We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application. 

Disability Confident Employer 
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.

You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.

If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.

More about our employee benefits:
We have a wide range of employee benefits including (but not limited to): 

Encouraging work life balance

• 38 days paid annual leave (including bank holidays), pro-rata for part-time
• More annual leave entitlement, based on length of employment
• Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us) 
• Flexible working options 

Caring for you and your family 

• Generous sick pay entitlement
• More sick pay entitlement, based on length of employment 
• Opportunity to buy and sell annual leave in each calendar year 
• Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis 
• Enhanced leave for new parents 
• Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
• Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
• 10 days paid disability leave a year, pro-rata for part-time 
• 10 days paid carers’ leave a year, pro-rata for part-time 
• Cycle to work scheme 
• Death in service scheme
• New family-friendly benefits, including paid leave:
  • In the event of miscarriage or still birth 
  • To support fertility treatments
  • For antenatal appointments for both parents

Thinking about your finances 

• Enhanced salary sacrifice pension scheme
• Discounted season ticket loan and interest-free emergency loans
• Give as you earn to support other charities of your choice before tax
• New employee portal including lifestyle savings vouchers and personal wellbeing

Enriching your life at work

• Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
• Yearly internal apprenticeship opportunities
• New, modern offices that embrace working together both in-person and remotely 
• Various opportunities to influence how we internally operate (including surveys, and focus and committee groups) 
• Active and supportive internal employee networking groups for collaboration and peer support 
• 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community) 
• 2 days paid leave a year for volunteering with other charities during normal

Safeguarding 
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.

This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.

We recognise our particular responsibility to make sure vulnerable adults and children are protected.

We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.

Your right to work in the UK 
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.

You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.

No agencies please.

Greyhound Trust is looking for its first-ever Individual Giving Officer — a pivotal role in our growing Income Generation & Engagement team. This is a chance to shape, grow, and lead our individual giving programme from the ground up, helping us care for and home more greyhounds across the UK.

About the Greyhound Trust

For over 50 years, Greyhound Trust has supported greyhounds transitioning from racing into loving homes where they can thrive. Each year, with an annual income of around £4.5m, we home thousands of dogs, relying on a passionate network of staff, branches, and volunteers.

The world is changing, and so is the way people engage with causes they care about. We are now looking to grow and diversify our individual giving, building long-term relationships with supporters who share our commitment to the welfare of greyhounds. This is your chance to play a key role in shaping our strategy, delivering creative campaigns, and helping secure the financial foundation for the Trust’s future.

The Role

Reporting to the Head of Income Generation and Engagement, you will be responsible for:

• Creating, delivering, and evaluating our Individual Giving
• Building a diverse and sustainable portfolio of individual giving income streams, including regular giving, appeals, raffle, lottery, digital fundraising, mid-level giving, and legacy gifts.
• Planning and delivering multi-channel campaigns that integrate with marketing, communications, and retail initiatives.
• Using data and insight to drive performance, monitor results, and develop strong cases for support.
• Supporting branches and volunteers in delivering individual giving initiatives.
• Developing supporter journeys that encourage loyalty, growth, and long-term engagement.
• Ensuring all activities comply with fundraising legislation, best practice, and data protection law.

This is a hands-on role, that will allow you to take ownership of your programme while collaborating across the Trust to deliver impactful campaigns and initiatives.

Is this role right for you?

This role will suit you if you are an ambitious, hands-on fundraiser who thrives in a small, collaborative team where everyone is invested in the success of the whole organisation. You enjoy taking ownership, sharing ideas, and seeing things through to delivery, and you value open communication, mutual support, and a culture where colleagues are trusted to innovate and experiment.

You are likely to thrive if you enjoy balancing independent responsibility with teamwork, and if you are motivated by making a tangible difference rather than simply delivering outputs. You are curious, thoughtful, and practical, and you are happy to contribute beyond your immediate remit to help the organisation succeed.

Why join us?

• Be part of a compact, passionate, and close-knit team.
• Lead the development of the first dedicated individual giving programme in the Trust’s history.
• Work in a medium-sized, agile charity with a strong sense of purpose and financial stability.
• Play a key role in growing support and enabling more greyhounds to be cared for and rehomed across the UK.

The Events Co-ordinator has a pivotal role in coordinating and executing various events and initiatives to support the Charity’s objectives. This position demands meticulous planning, excellent organizational skills, and the ability to manage event logistics effectively.They will work as part of the Events Logistics Team, supporting the senior members of the team, and work with and manage a number of both internal and external stakeholders. 

The Events Co-ordinator will work closely with the Head of Events and colleagues across the team to support the delivery of both the Events Logistics and wider Fundraising Team strategic plan, including: 

• Event Planning: Collaborate with relevant stakeholders to plan, organize, and execute a diverse and often complex range of events including Sponsored Walks and Challenge events such as Abseils, Charity Galas, Stewardship/Cultivation events and a range of charity engagement events.

• Events Logistics Management: Coordinate all logistical aspects of events (venue booking, supplier co-ordination, transportation, accommodation, catering, equipment, and staffing requirements); and liaising and negotiating with external stakeholders to ensure our charitable ROI target is achieved. Possess specialist knowledge regarding events policies and procedures including complex event planning, risk assessing and mitigation/emergency planning contracts, manage deliveries, and ensure timely and cost-effective services for events.This includes ensuring compliance with legal, health, and safety obligations, including acquiring necessary permits and licenses for events. 

• Budget Oversight: To ensure events are delivered in line with specific delegated expenditure budget, and achieve the key objectives established at outset.Develops, manages and tracks delegated budget for own events with input into the overall budget across the year, to assist the Head of Events with budget planning, cost estimation, ensuring events are executed within the allocated financial parameters.

• Volunteer Management: Recruit, train, and supervise volunteers, ensuring their roles and responsibilities are clear and well-coordinated during events. 

• Event Evaluation: Supports, facilitates and monitors progress of each event and initiates and supports performance improvement.Conduct post-event evaluations to assess the success of each event, collect feedback, and implement improvements for future initiatives. 

• Stakeholder Management & Communication: Collaborates with the marketing and communication team to create promotional materials, advertising campaigns, and social media content to maximize event attendance and support; and the wider income generation teams to create event working groups with shared responsibilities to deliver successful outcomes.Additional stakeholders that would be communicated with on a regular basis include; charity supporters, event attendees, Trust Staff, Charity Board Member and general members of the public. 

• Sector Insights : To scope and research potential new event opportunities across the region/UK/Internationally as well as keep abreast of sector trends and opportunities.

• Personal Attributes: Passionate about the Charity; Proactive, resourceful, and able to solve problems independently.An excellent team player with strong interpersonal skills who is adaptable and open to learning and implementing new strategies. 

What we offer: 

• Flexible and hybrid working to support work-life balance 

• Generous annual leave entitlement with additional leave for long service  

• Enhanced sick pay 

• Enhanced Maternity Pay 

• Employee Assistance Program and Lifestyle Savings

• Free flu jabs 

• Cycle to work scheme 

• Charity events throughout the year 

• Employer enhanced auto-enrolment pension scheme with 8% employer contribution 

• Ongoing commitment to education and professional development 

The Charity is committed to equal opportunities and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.  

Successful candidates will have access to vulnerable beneficiaries therefore the role is subject to Disclosure and Barring Service (DBS) clearance.  

This role is for a 12-month fixed term contract for maternity cover.

If you think you have the qualities we are looking for and the desire to contribute, please download the Job Vacancy Pack and then send us a CV and covering letter explaining how you meet the criteria for the role and making clear why you would like to be considered for it. 

Dignity in Dying and Compassion in Dying are partnering with Robertson Bell to recruit a Head of Finance on a permanent basis.

This is an exciting opportunity to join two sister organisations working at the centre of an important and evolving area of public policy and individual choice. Operating with a shared vision and strong collaborative culture, both organisations are committed to supporting people through high-quality information and support services, advocacy and campaigns.

Reporting to the Deputy CEO, the Head of Finance will play a key role in supporting the organisations’ ongoing work by providing integrity and efficiency across financial processes, systems, controls and reporting. This role offers the opportunity to join a collaborative and values-led organisation with a supportive leadership team, flexible hybrid working and the chance to contribute meaningfully within a small but highly impactful environment.

The role:

• Provide integrity and efficiency in the financial processes, systems, controls and reporting across both organisations.
• Prepare statutory annual accounts in accordance with Charity and Company law.
• Work with the Senior Management Team (SMT) to prepare, present and implement annual budgets.
• Monitor and manage financial performance including production of quarterly management accounts, finance reports and ongoing cash flow forecasts.
• Reconcile major balance sheet accounts and revenue reporting between systems.
• Oversee transactional input of income and expenditure transactions, and all payroll procedures.
• Support the Finance and Audit Sub Committees, preparing relevant papers and attending meetings.
• Work closely with auditors and maintain relationships with professional advisors, insurance brokers and bankers.
• Ensure compliance with all statutory reporting and filing requirements, including the Charity Commission and Companies House.
• Provide support and advice to the SMT on financial and relevant matters as they arise.
• Monitor and manage organisational funds on cash deposit platforms.
• Manage partial VAT exemption and VAT reporting requirements.
• Develop and implement financial systems and procedures to ensure best practice and adherence to applicable accounting standards.
• Identify opportunities to improve reporting, operational efficiency and financial processes.
• Line manage and support the development of the Finance Officer.

The organisations:

Dignity in Dying and Compassion in Dying share the aim of improve dying in the UK by putting people in charge of decisions about the end of their life. Dignity in Dying campaigns to change the law to allow the option of assisted dying for terminally ill, mentally competent adults in the UK. It is a not-for-profit membership organisation. Compassion in Dying is a registered charity which provides information and support to people to be in control of their end-of-life decisions, alongside gathering evidence to improve culture and policy.

Operating within a collaborative and supportive culture, this role offers the opportunity to work alongside committed and passionate colleagues within a flat organisational structure. The successful candidate will join a team that values initiative, accountability and strong working relationships, while offering the autonomy to take ownership of the finance function and contribute to future improvements.

Essential criteria:

• Qualified accountant (ACA, ACCA, CIMA or equivalent).
• Experience in a managerial finance role, ideally within a charity or not for profit organisation.
• Strong understanding of charity accounting and Charity SORP.
• Experience preparing management accounts, budgets, forecasts and statutory accounts.
• Strong understanding of financial controls, governance and compliance requirements.
• Experience supporting audit processes and working with external auditors.
• Knowledge of VAT reporting and partial VAT exemption.
• Ability to explain financial concepts to non-financial colleagues and managers.
• Self-starter with the ability to manage responsibility within a small team environment.
• Strong relationship-building skills with the ability to quickly establish credibility internally and externally.

If you are a qualified finance professional looking to join a collaborative and mission-led organisation where you can contribute both strategically and operationally, we would love to hear from you. Apply before the 7^th June to be considered!

This role is based in London with hybrid working and an expectation of a minimum of two days per week in the office at Oxford Street.

Job Title: Investment Operations Officer

Department: Core Team (Middle Office)

Reports to: Risk and Investment Operations Senior Manager 

Grade: Officer - Core

Employment Type: Full-time, Permanent

Salary: £38,000 - £42,000 (depending on experience)

Location: Hybrid - London, EC1Y and homeworking

About Better Society Capital (BSC):

Better Society Capital (BSC) is the UK's leading social impact-led investor. Our mission is to grow the amount of money invested in tackling social issues and inequalities in the UK; we do this by investing ourselves and enabling others to invest for impact too.  Since 2011, we have helped the social impact investment market grow twelve-fold to over £10 billion. This capital has financed social purpose organisations tackling everything from homelessness to mental health and fuel poverty. BSC manages £634m of its own investments as well as acting as portfolio manager for the Schroder BSC Social Impact Investment Trust (SBSI) managing its £83m portfolio. As BSC begins delivering its next five-year strategy, the organisation is embarking on a period of significant opportunity, growth and impact.

The opportunity:

The Investment Operations Officer is responsible for supporting the day-to-day operational activities of investment funds. This role ensures the accuracy, efficiency, and integrity of fund processes, including trade settlement, reconciliation, operational checks for cash management, and data management. The ideal candidate combines strong analytical skills with attention to detail and an understanding of financial markets. 

What you will do:

• Monitor and support daily fund operations, including trade processing, settlements, drawdown checks, account opening

• Perform reconciliations across custodians, brokers, and internal systems to ensure data accuracy, counterparty management

• Liaise with internal teams (portfolio management, compliance, risk) and external parties (custodians, administrators, auditors)

• Maintain and improve operational processes and controls

• Fund documentation ingestion management and data inputs

• Project management and assistance with Investment team’s post investment decision deal onboarding

• Prepare periodic reporting requests / questionnaires for external stakeholders

• Ensure compliance with regulatory requirements and internal policies, and support ongoing compliance reporting of the business

• Support KYC/CDD processes for all investment and advisory relationships 

• Participate in at least one ‘BSC Citizenship’ activity, helping to make BSC a great place to work – this could be helping to organise our summer or winter social, joining the Staff Council or helping with health and safety

What you will bring:

Qualifications & Experience

Essential:

• Demonstrable experience of your excellent analytical and problem-solving skills 

• Experience of working in an environment where high level of attention to detail and accuracy is vital 

Desirable

• 1–3 years of experience in fund operations, asset management, or financial services (preferred but not mandatory)  

• Understanding of financial instruments (particularly alternatives) is preferred but not mandatory  

• Proficiency in Excel and familiarity with AI, CRM and PMS systems 

Skills, Abilities and Attributes

• Strong communication and interpersonal skills 

• A genuinely service-orientated outlook – you take pride in making things run well 

• Ability to work in a fast-paced environment and manage multiple priorities 

• Collaborative, with a hands-on approach to pro-actively solving problems with others and with a solution orientated mindset – someone who anticipates needs rather than waits to be asked 

• Prior knowledge or interest in social enterprise, charity or impact related work 

Embody Better Society Capital core values:

Ø  Purposeful –We are passionate and energetic in our work to bring about our long-term vision of a thriving social investment market that enables positive social impact.

Ø  Pioneering Spirit - We give our team the autonomy and flexibility to be entrepreneurial and creative. We have the courage to push boundaries and a restless drive for change

Ø  Openness - We listen, learn, experiment and collaborate.  And we are adaptive and flexible in responding to what we learn.

Ø  Rigorous - We take a rigorous approach in all we do.  We expect the highest standards and continually strive for excellence

Ø  Respectful - We are genuine in both our approach and aspiration.  We value each member of our team and our partners for what they bring.

Don’t meet every requirement? Studies have shown that women and people from racialised communities are less likely to apply to jobs unless they meet every single qualification. If you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.

How to apply:

Please apply via Applied which is designed to minimise unconscious bias in recruitment. We will review your CV and two written answers which should answer the two following prompts: 

 1. Think of one piece of professional work from the last 3 years that best demonstrates why you’d be a strong fit for this role at Better Society Capital. Please cover: 

• Context - Where were you working and what was the goal? 

• Your role - What were you personally responsible for? 

• Two key decision you made - What options did you consider, and why did you choose the path you did? 

• Impact - What changed as a result? Please include any concrete outcomes (numbers, stakeholder feedback, decisions taken, etc.). 

• Looking back - What, if anything, would you do differently now, and why? 

2. We want to understand why you are interested in a career here at BSC. Tell us about a time where you tried to do something to create a positive change. 

• What was the goal? 

• Did it happen? 

• What did you learn about yourself along the way? 

Your answers should be no longer than 250 words each 

NB We do screen for applications that appear to be heavily generated by AI. You’re welcome to use AI tools to support small edits, such as improving grammar, structure or clarity, but your CV and supporting answer should reflect your own experience, knowledge, skills and motivations. Applications that feel authentic and genuinely personal are most likely to receive a 5-star score. 

Closing Date:  9am - Wednesday 10th June 2026

Interviews

• Initial Screening calls will be held 17/18th June 

• Round 1 interview (virtual) will be held w/c 22nd June 

• Round 2 interview (in-person) will be held w/c 29th June 

We are a Disability Confident Committed employer. Disabled applicants who meet the essential criteria will be considered for an initial screening interview. When application numbers are high and we are unable to interview everyone who meets the minimum criteria, we will prioritise those who best meet the essential requirements of the role.

We are defining a disability in accordance with the Equality Act 2010, as a person who has a physical or mental impairment, and the impairment has a substantial and long-term adverse effect on their ability to carry out normal day-to-day activities. You will be asked in your Applied application whether this applies to you.

If you have a disability or other access needs and require any support to assist you through the recruitment process, please get in touch.

You can find out more about our recruitment approach here

Other terms

Location: We are a UK-based business with an office in the Old Street area of London, accessible via a number of public transport links. Colleagues typically spend 40% - 60% of their working hours in the office, and the remainder from home. However, the exact requirements for this role can be discussed at interview. We hope that this working pattern encourages Better Society Capital employees to achieve a healthy balance between work and personal life, as we adapt to the needs of our diverse workforce.

Right to work: We are unable to offer work sponsorship for this role. Candidates need to have the existing right to work in the UK and for the duration of employment to be considered. 

Equity, Diversity and Inclusion: Better Society Capital is committed to being a diverse organisation that is truly representative of the communities we serve. We therefore welcome applications from candidates of all backgrounds, particularly those under-represented in the social impact investment sector (e.g. people from LGBTQIA+, racialised, disabled, or under-served communities).

We are an equal opportunities employer with an inclusive environment where all employees can contribute to their fullest potential. We want every colleague to be able to deliver their work with dignity, equality, comfort and independence. Our office is fully accessible with step-free access and an open-plan set up. We are open to accommodation requests regarding assistive technologies, accessibility tools, flexible working or any other reasonable adjustments that will make working or visiting here more accessible for you. If you have a disability or other access needs and require any support to assist you through the recruitment process, please get in touch .

Coordinator, Communities, Practice & Participation
Salary: £26,520, per annum, pro rata (£21,216 per annum actual for 4 days per week)
Contract: 2 years fixed-term
Hours: Part-time, 4 days per week (0.8 FTE) Wednesdays and Thursdays plus flexible working hours available.
Location: Pembroke Street, Oxford OX1 1BP

About Us

Modern Art Oxford is one of the UK’s leading contemporary art spaces with an international reputation for innovation and ambition. The gallery presents a programme of changing exhibitions of modern and contemporary art each year, coupled with an extensive programme of education, events and performance projects involving several thousand people of all ages and backgrounds.

About You and The Role

The Communities, Practice & Participation Coordinator supports the administration, delivery, and evaluation of Modern Art Oxford’s community-facing participation and exhibition programme, involving a wide range of groups.

Working as part of the Communities, Practice & Participation team at the gallery, you will be a key support in the coordination of our participatory programme and live events, the installation of displays in Modern Art Oxford’s Ground Floor gallery and Studio, and assisting the delivery of workshops, as required. The Coordinator is also responsible for the administration and archiving of Modern Art Oxford’s community-facing participation programme.

This position requires a proactive, detail-oriented approach, to ensure appropriate and ongoing communication across departments to realise projects successfully, within budget, and to the highest standard. You will be trusted to use your initiative in problem-solving and encouraged to contribute ideas. This job is an integral role in the team, aimed at an early-career arts professional.

The Coordinator, Communities, Practice & Participation is line-managed by the Curator, Communities, Practice & Participation and supports the Head of Communities, Practice & Participation and other CPP colleagues.

Primary Objectives

• To support the Curator of Communities, Practice & Participation in the planning and delivery of temporary exhibitions sharing our participatory projects across our Ground Floor, including our Ground Floor Gallery and Studio.
• To support the CPP team in collating, administrating and disseminating all information required for the timely and accurate delivery of all aspects of the CPP programme with early years, young people, and adult communities.
• To assist in the delivery and administration of the workshop programme as requested by the Curator of Communities, Practice & Participation.

Key Accountabilities

Ground Floor Gallery

• To support the planning and delivery of the Communities, Practice, and Participation exhibitions Programme

The Studio and Participatory Programme

• To support with the administration and coordination of the Studio and related participatory programme

Finance

• To support the CPP team with accurate and up-to-date financial administration

The successful candidate will be able to demonstrate an enthusiasm for contemporary art and a willingness to gain a broad range of curatorial skills and experiences. They will have strong administration skills, with demonstrable experience, a proactive mindset and the ability to be flexible. They will have a keen attention to detail and an ability to prioritise and deliver multiple strands of work to deadlines. Good planning and communication skills are essential in this busy, demanding and exciting environment. They will be comfortable working as part of a team, and sharing responsibilities and tasks where necessary.

Benefits

An auto-enrolment pension scheme is in place with Legal & General. Under pension auto enrolment legislation, the employee will pay 5% (before tax relief) and the employer will pay 3% of qualifying earnings to the Legal and General plan. A salary sacrifice scheme is available after 3 months employment.

Employees are entitled to a staff discount in the Modern Art Oxford Shop and Café.
There is an Employee Assistance Programme through Gemelli, and a series of discounts and salary sacrifice schemes through BHN Extras.

Applications must be received by 9.00am Monday 29 June 2026
Initial interviews planned for 14, 15, and 16 July 2026  
Ideal start date in the w/c 17 August 2026

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

Modern Art Oxford is committed to creating equality of opportunity for all and we value diversity in our team. As part of our Anti-racism Action Plan, we welcome applications from people from the Global Majority who are under-represented in the workforce in our sector.

No agencies please.

Fundraising Compliance Officer (Temporary) London | Hybrid working | £17.03 per hour | 3-month duration

Ready to take on a role where your work supports a meaningful cause?

We’re partnering with a well-established national charity to recruit a Fundraising Compliance Officer for a short-term assignment during a critical period for the team. This is a fantastic opportunity to contribute to ethical fundraising, protect supporter trust, and support high-quality, compliant communications.

The Organisation

This purpose-led organisation is committed to supporting individuals affected by serious health conditions while driving forward life-changing research and services. Their work reaches thousands of people across the UK, and they place a strong emphasis on integrity, transparency and supporter experience.

The Role

You’ll join a small, collaborative compliance function, working closely with colleagues across fundraising, data and legal teams. This is a hands-on role with a mix of operational delivery and process improvement.

You will play a key role in helping the organisation maintain high standards of compliance across all fundraising activity.

Key responsibilities include:

• Managing and triaging a busy compliance inbox, ensuring queries are responded to or escalated effectively
• Reviewing fundraising and marketing communications to ensure compliance with internal policies, data protection legislation and the fundraising code of practice
• Supporting GDPR and consent management processes, including maintaining records and reviewing documentation
• Assisting with the review of legitimate interest assessments and consent frameworks
• Monitoring third-party fundraising activity, including reviewing call recordings and identifying any compliance risks
• Supporting the production of complaints reports and analysis, providing insight to improve processes and supporter experience
• Contributing to the development of guidance and internal resources to strengthen compliance practices
• Building strong working relationships across fundraising, legal, data and supporter care teams

About You

This role would suit someone who is detail-focused, proactive, and confident working with policies and regulation in a fast-paced environment.
You will bring:

• Experience in compliance, GDPR, data protection, quality assurance or complaints handling
• Confidence interpreting and applying policies, regulations or governance frameworks
• A strong understanding of consent and communication preferences
• Excellent organisational skills with the ability to manage multiple priorities and deadlines
• Strong communication skills with the ability to engage a range of stakeholders
• High attention to detail and the ability to identify risks and recommend improvements

Experience within the charity, public sector, regulatory or membership environment would be beneficial, but is not essential.

Working Arrangements

• Hybrid working with approximately 2 days per week in the London office
• A supportive team environment with close collaboration during onboarding
• Opportunity to gain valuable exposure across fundraising compliance and data protection

Why Apply?

• Be part of a mission-driven organisation making a real difference
• Gain hands-on experience in a broad and impactful compliance role
• Work within a supportive, knowledgeable and collaborative team
• Make a tangible contribution during a high-priority project period

Interested?

CVs are being reviewed on a rolling basis – early applications are encouraged.

Apply now to be part of a purpose-driven organisation delivering meaningful impact through ethical and responsible fundraising.

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

The Hygiene Bank is looking to appoint a Partnership Officer to engage new brands with the work of our charity. This is an opportunity to join an ambitious organisation that is working to end hygiene poverty in the UK. 

The role is remote but with monthly team meetings in London and this role will require travel to partner meetings and events. 

Every day, millions of people across the UK are forced to make impossible choices between heating their homes, buying food, paying rent, or staying clean. 

At The Hygiene Bank, we believe that feeling clean should never be a luxury. Through our nationwide network of volunteers, community partners, and corporate and brand supporters, we provide access to essential hygiene products while campaigning for lasting change. 

As we embark on the next 3 years, we're looking for a Partnership Officer to help grow the brands and businesses standing alongside us in the fight against hygiene poverty. 

Read more about our work on our website along with our Impact Report and research Hygiene Poverty 2024 

This is more than a fundraising role. It's an opportunity to build meaningful partnerships that directly improve lives, influence businesses to become forces for good, and help drive a movement working to end hygiene poverty for good. 

About the role 

We're looking for a proactive, organised and relationship-focused Partnership Officer to join our growing Brand & Corporate Partnerships team. 

Working closely with and supported by the Head of Brand & Corporate Partnerships, you will play a vital role in identifying and securing new brand partnerships, nurturing existing relationships, and helping to deliver ambitious income and impact targets. 

Our partners range from emerging challenger brands to nationally recognised businesses like Boots UK. They support our work through financial contributions, product donations, employee fundraising, volunteering, awareness campaigns and skills-based support. 

You'll be at the heart of these relationships, helping partners understand the difference they can make and ensuring they have an outstanding experience of supporting The Hygiene Bank. 

This role would suit someone with experience in partnerships, business development, fundraising, account management or sales who is excited by the prospect of combining commercial relationship-building with meaningful social impact. 

Job Description  

The Partnership Officer will be a key member of The Hygiene Bank’s income generation team and wider central team, with a responsibility to help meet the needs of our existing partnerships and support in fulfilling the charity’s income generation plans and strategy. 

Key Responsibilities 

You will support the management of our brand partners, working with the Head of Brand and Corporate Partnerships. Your role will be to source new brand relationships, set up meetings for the team and support existing brand partnerships. 

• Work closely with the Head of Brand and Corporate Partnerships to identify and outreach to target brand partners, working to engage their support for the charity

• Account management of new and existing partners 

• Meticulous record keeping, ensuring the pipeline and the opportunity database are current and up to date.

• Contribute to the organisation and team's annual plans, strategies, and budgets. 

• Develop, monitor, and maintain systems and processes including Salesforce and account management plans. 

• Assist with the creation of marketing materials, such as newsletters, brochures, and partner impact reports.

• Understand and support the vision, mission, and values of The Hygiene Bank. 

• Reflect our inclusive culture in your day-to-day work and support a values-led, positive, health & safety and safeguarding culture in your interactions with colleagues and the volunteers.

Skills, Knowledge & Expertise 

• Excellent relationship management and stewardship resulting in demonstrable account growth. 

• Effective account management or sales experience with brand and corporate partners across a variety of sectors.

• Experience using creativity and innovation to diversify income from partners, resulting in growth. 

• Outstanding communication skills and polished presentation and people skills to champion, and act as an ambassador for The Hygiene Bank in the business world, including preparing and leading presentations. 

• Detail-driven, strategic, motivated, with a forward-leaning approach to business. 

• Ability to work independently, multi-task, and prioritise a busy workload. 

• Outstanding written communication skills and experience in developing compelling proposals and collateral. 

• Experience working with internal stakeholder teams to help ensure partnership deliverables are met. 

• Passion for personal and professional development, as well as a proven can-do attitude to get involved in various aspects of fundraising delivery, as needed. 

Attributes and behaviours: 

• Passionate and demonstrably committed to improving the lives of people experiencing Hygiene Poverty and strong alignment with the charity’s values 

• A commitment to quality and attention to detail. 

• Ability to work on your own initiative. 

• A highly competent and collaborative team worker. 

• Discretion and the ability to maintain confidentiality. 

• Willingness to learn new skills. 

• Ability to work in a growth mindset, changing and flexible organisation. 

This job description and person specification represents an outline of the major components of the job and is not intended to be exhaustive.

We welcome and encourage applications from everyone regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. 

You’ll be expected to run our eBay shop, improve performance, support other fundraising events, and help drive general fundraising activities. If you like variety and want to make a real impact, this role offers genuine scope to grow.

Key Responsibilities

1. eCommerce & Online Sales

• Own and manage the day-to-day running of our eBay shop, including listings, sales, returns, customer messaging, and performance tracking
• Create, optimise, and maintain high-quality listings across eBay and other online sales channels
• Produce clear, accurate product descriptions and strong visual content
• Maintain an organised library of listing content and assets
• Work with the team internally to ensure accurate pricing based on product specifications
• Continuously improve listings, pricing, and conversion rates to drive revenue growth
• Monitor performance, identify trends, introduce new online sales platforms to implement improvements to support growth

2. Events, Pop-Ups & Fundraising Support

• Support planning and delivery of pop-up shops and fundraising events
• Assist with setup, merchandising, and customer engagement
• Help maximise sales and donations during events
• Contribute to fundraising campaigns and applications

3. Revenue Growth & Partnerships (Reframed)

• Promote and generate sales for framing services through Reframed
• Identify cross-selling opportunities with customers and donors
• Support growth of income across both the charity and its commercial activities

4. Customer Experience & Operations

• Provide timely, professional responses to customer enquiries
• Resolve issues relating to orders, returns, and products
• Maintain strong customer satisfaction and feedback ratings
• Ensure compliance with marketplace policies and charity standards

5. Performance & Continuous Improvement

• Track sales and fundraising performance against targets
• Identify opportunities to improve efficiency, revenue, and processes
• Proactively suggest and implement new ideas to grow income
• Take ownership of improving overall shop and sales performance

What We’re Looking For

Essential Skills & Experience

• Commercially aware with proven experience managing eBay or similar eCommerce platforms
• Ability to independently run and improve online sales channels
• Strong understanding of listings, pricing, and conversion optimisation
• Excellent written communication skills (for listings and customer interaction)
• Self motivated and organised
• Positive team player, adaptable and hands on approach
• Motivated by social impact, sustainability, and community work
•  

Desirable

• Experience in a charity, fundraising, or social enterprise environment
• Knowledge of refurbished technology or resale markets