Permanent jobs in Birmingham

We are looking for an experienced National Operations Manager, to manage the StreetDoctors operational delivery, quality standards and to support the organisation's strategic development to become a high performing organisation.

We are an award-winning national charity which trains over  20,000 young people affected by street violence each year in emergency first-aid through a team of 250 healthcare volunteers and youth workers. We empower young people with the skills to become part of the solution to violence by developing the skills and confidence to save lives and increasing their understanding of the medical and psychological consequences of violence.

As the StreetDoctors lead for operational delivery, the role will manage and develop the organisation's delivery capacity and implement new innovative national projects. The role will ensure the organisation's performance is managed, achieves the targets and is fit for the future. The key areas of focus include:

• Delivery & Quality Standards: To ensure the quantity and quality of training sessions and projects are nationally consistent, meet the required targets and new opportunities are maximised.

• Relationship Management: To create, develop and maintain partnerships with a range of organisations including, funders, commissioners, community organisations, criminal justice organisations, education providers and youth organisations. 

• Volunteer & Staff Management: To support the development and management of an engaged high performing staff & volunteer delivery team and ensure the volunteering journey is effective and provides the best volunteering experience possible.

At StreetDoctors we believe diversity supports innovation and creativity. We are committed to equality of opportunity, being inclusive, and being representative of the people we are here to support. We would therefore encourage applications from candidates from diverse backgrounds.

Job Title: Senior Accommodation Support Worker

Position available: 1 full-time position (37.5 hours), based in the Black Country

Salary: £28,861.56 - £33,786

Closing date: 26 June 2026

All interviews will be held via Microsoft Teams

Is this you?

We are looking for a highly skilled Senior Accommodation Support worker with excellent communication skills, compassion and understanding of the impact of abuse and exploitation.

We are looking for an innovative candidate who has experience of working with adults, who have experienced trauma and abuse.

This is a great opportunity for someone who enjoys problem solving and developing their leadership skills.

The Role:

The successful candidate will provide day to day support to the Refuge Manager and/or Safe House Manager.  The position will manage and have oversight over the quality of support delivered to residents and their children supervising the intervention support workers who will each have a nominated caseload. The position will ensure that the environment is empathetic, supportive and positive promoting independence and life after violence and abuse as well as meeting all contractual targets from the contracts and commissions.

If you are self-driven, conscientious, hardworking with lots of ambition we would love to hear from you.

Warwickshire & Solihull Community and Voluntary Action

is recruiting

Area Programme and Development Manager (Solihull)

£44,088 per annum pro rata

30 hours per week

Permanent subject to funding

Hybrid/Office (The Core, Solihull) with regular travel

across Solihull and occasionally Warwickshire and Birmingham

About CAVA

CAVA provides infrastructure support to the Voluntary, Community, Faith and Social Enterprise sector across Warwickshire and Solihull. CAVA also works heavily in partnership with its respective organisations in both Birmingham and Coventry, collaborating across the landscape to reduce inequality. CAVA operates as a Volunteer Centre and delivers projects that support social and community action through the voices and engagement of local people.

CAVA has offices based in Leamington Spa, Nuneaton, Rugby, Stratford-Upon-Avon and a dedicated office space within a shared Community Hub in Solihull.

Area Programme and Development Manager

Area Programme and Development Manager will work as part of the Management Team and are key ambassadors for the organisation and the wider VCFSE. They provide leadership and accountability for the work of CAVA, overseeing and growing our position and portfolio of work as the VCFSE Infrastructure organisation for both Solihull and Warwickshire. The manager also occasionally works in partnership with the Board of Trustees on matters related to strategy and governance.

The Opportunity

The Area Programme and Development Manager will provide management and leadership of CAVA’s Solihull portfolio, which is at an evolving and exciting phase of integration across the Borough.

The Area Programme and Development Manager has a key role in leading and shaping CAVA’s presence in Solihull, working strategically alongside the Board and Management Team, to lead the organisation into its next era of growth and delivery.

The Area Programme and Development Manager has a key role and responsibility representing voluntary, community, faith and social enterprise groups and organisations, providing a strong and confident voice on behalf of the sector as we work alongside partners from the Public, NHS and the wider Integrated Care System (ICS).

The remit provides the successful candidate the opportunity to make a significant impact to reduce inequality within communities by supporting the VCFSE sector and working in a dynamic and collaborative environment, especially through prevention, early intervention and community engagement.

Summary of Key Responsibilities (please see Job Description for full details)

- Leadership and Management of the Solihull programme portfolio (including public sector contract) and CAVA Strategy

- Line Management of a small, focussed team

- Strategy, Planning and Control in line with need, compliance, business planning, lead areas

- Financial Management including setting and managing budgets and risk in line with sustainability and financial controls/compliance

- External Representation and Partnership Working across the landscape, provide the voice of the sector and working in collaboration, alongside public VCFSE, private, public and statutory sector partners

- Income Generation and Growth through the writing of tender and funding applications, evaluation and funding returns/reports and including other fundraising strategies

- Office Management environment within your area in line with regulatory policies, procedures and delivery need

- Corporate Support and Team Participation in wider, CAVA activity and events

What We're Looking For:

We are seeking a dynamic and self-motivated individual with evidence of:

- strong programme leadership and management experience and skills

- a strong and analytical eye for detail supporting contract management in line with KPI’s and budgets

- ideally, a background of working in the VCFSE sector

- confident, objective and effective voice and communication skills at all levels

- collaborative skills working as part of a supportive Senior Management Team

- a commitment to equality, diversity, inclusion and reducing inequality

- a ‘can do’ approach to work and objective thinker and problem solver

- skills and experience of writing tenders and funding applications

 Values

All employees are expected to demonstrate CAVA’s values by working positively as part of a team, delivering high quality services where all are supported and encouraged and to promote an ethos which values and encourages equality and diversity within the organisation and is respected through the VCFSE.

To apply for this role, you are required to hold a driving licence and have use of a car for work purposes. Flexibility to undertake occasional work out of contracted hours is essential for this role.

Competitive salary and benefits package including enrolment with an employee assistance programme of support.

If you think you fit the brief for this exciting role, please view the job opportunity on our website and submit your CV, accompanied by a covering letter which outlines why you would like this job and what you could contribute, focusing on the criteria detailed in the job description and person specification Letters should be no more than 3 sides and if typed, no smaller than size 11 font.

Closing Date: Monday 29th June 2026 at 10am

Interviews: Monday 13th July 2026

No agencies please

WCAVA is an equal opportunities employer

‘Putting Equality, Diversity and Inclusion into Practice’

Salary: £44,530 - £57,253
Contract: Permanent
Location: Home-based
Closing date: 16^th June
Benefits: 26 days annual leave (rising with service) & option to buy more, generous pension contributions (matched 4% or 6%), HolidayPlus scheme, enhanced family leave, employee discounts, health cash plan, and more

We are thrilled as always to be working with the incredible national children’s charity Barnardo’s as they look for a Senior Marketing Manager (Fostering & Adoption) to join their team and lead a critical area of their work.

This is a fantastic opportunity to take on a senior leadership role, shaping and delivering innovative, data-led marketing strategies that directly support the recruitment of foster carers and adoptive parents across the UK.

As part of this pivotal role, you will lead the development of integrated national and regional marketing strategies and campaigns, ensuring they deliver against ambitious recruitment targets. You’ll oversee a multi-disciplinary team, driving a culture of insight-led, audience-first marketing across both digital and offline channels. You will also play a key role in stakeholder engagement, working closely with senior leaders across services to align marketing activity with organisational priorities.

To be successful as the Senior Marketing Manager, you will need:

• Proven experience leading integrated, multi-channel marketing strategies and campaigns
• Strong leadership experience, with the ability to manage and develop high-performing teams
• Excellent stakeholder engagement skills, with the ability to influence at a senior level across a complex organisation

If you would like to discuss this role with us, please email your CV to [email protected] or contact us and quote the reference 2994JP.

Ashby Jenkins Recruitment are a specialist charity recruitment agency, we use our extensive sector knowledge and experience to match candidates to the most suitable charity jobs.

We are passionate about improving equality across the sector, you can read more about our commitment to diversity on our website.
We take a relationship-led approach to recruitment in the charity sector and partner with you as the leading charity recruitment agency.

If enough applications are received, the charity reserve the right to end the application period sooner.

Salary: £70,072 - £88,765 per year

Location: Birmingham

Contract Type: Permanent

Hours: Full Time

We are now recruiting an experienced and talented Head of Board of Trustees Affairs to work with our Board and serve as the organisation’s lead governance professional, accountable for the integrity, effectiveness, and continuous improvement of the Board’s governance framework.

This is an exciting opportunity to apply your governance experience in a values-driven, international organisation where your work truly matters.

About the role:

The Head of Board of Trustees (BoT) Affair holds a strategic and operational governance role, providing senior-level support to the Board and ensuring compliance with legal, regulatory, and constitutional responsibilities. In addition, The Head of BoT Affairs facilitates effective communication between trustees and the executive leadership team and advises on strengthening governance structures and practices and is responsible for maintaining high standards of governance, regulatory compliance, and strategic advice across all levels of the organisation

The role operates with significant autonomy, requiring independent initiative and workload planning and the ability to coordinate with other departments in IRW and various board’s stakeholders to ensure effective compliance, risk management and communication.

About you:

You will be a motivated, analytical professional with a strong experience in governance and a commitment to IRW’s mission and values.

You will ideally have:

• Governance or legal qualifications (e.g., Chartered Governance Institute or similar).
• Proven experience in board or executive-level administration, legal secretary, or governance role.
• Strong understanding of governance processes, preferably in the charity or third sector.
• Understanding of Charity Commission requirements.
• Exceptional organisational, leadership, and communication skills.
• High level of discretion and ability to handle sensitive information.
• Proficiency with Microsoft Office and hybrid meeting technologies.

For the full Job Description, please click on the Documents tab

Why Join Islamic Relief Worldwide

• Be part of an organisation with a clear humanitarian mission and strong values
• Use your professional skills to make a real, meaningful global impact
• Work with passionate teams across the organisation

If you are talented, service-minded, resilient, highly motivated professional looking for a meaningful career, with a strong commitment to IRW’s mission and values of sincerity, excellence, compassion, social justice and custodianship, we would love to hear from you!

Titan Partnership is entering an exciting new chapter — and we’re looking for a motivated, strategic and relational Income and Partnerships professional to help shape it. As a respected place‑based education charity rooted in North and West Birmingham, Titan brings schools, employers, universities and civic partners together to improve outcomes for children and young people. Our new 2026–2029 Strategy sets a bold direction for growth, impact and organisational renewal.

This is a rare opportunity to build a new income and partnerships function from the ground up. Working closely with our CEO and Board, you will lead the development of a clear, ambitious and achievable income strategy that strengthens our sustainability and expands our reach. You’ll drive corporate partnerships, trusts and foundations, membership growth and wider stakeholder engagement — building on Titan’s deep community roots and strong reputation across the education ecosystem.

We are committed to finding the very best person for the role and recognise the importance of flexibility in attracting exceptional candidates. For this reason, we are open to appointing on the basis of between three and five days a week, depending on the successful candidate’s circumstances and availability. If you are energised by shaping something new, confident in building relationships, and motivated by improving life chances for young people, we would love to hear from you.

Join an ambitious charity working with some of the UK’s biggest brands to help create a future without food allergy.

This is a rare opportunity for an ambitious and commercially minded partnerships leader to join a fast-paced, high-profile team at a pivotal moment of growth — leading exciting national partnerships, developing a passionate team and helping shape the future of Natasha's Foundation.

Founded following the high-profile and tragic death of Natasha Ednan-Laperouse from a food allergic reaction at just 15 years old, our mission is deeply personal, urgent and driven by a determination to create lasting change.

Already partnering with leading retailers, food brands and major businesses across the UK, we are looking for an experienced, relationship-driven Head of Corporate Partnerships to help grow and strengthen our high-profile partnership portfolio.

This is far more than a traditional charity partnerships role. You will join a dynamic, ambitious and fast-paced team working closely with nationally recognised brands, senior stakeholders and influential partners to deliver meaningful collaborations that drive income, awareness, engagement and long-term impact.

At Natasha’s Foundation, we are passionate, forward-thinking and hugely ambitious about what we want to achieve. We are building a high-performing fundraising and partnerships team that combines purpose with pace, creativity and commercial thinking. We are looking for someone who thrives in an entrepreneurial environment, enjoys building genuine relationships and is excited by the opportunity to help shape the future of one of the UK’s most important and fast-growing health charities.

Reporting to the Director of Corporate Partnerships and Fundraising, the Head of Corporate Partnerships will lead and support the development of strategic partnerships, manage and inspire a growing team, and help unlock exciting new opportunities across corporate fundraising, brand partnerships, sponsorship, cause-related marketing and employee engagement.

You will be confident engaging with senior decision-makers, passionate about creating innovative partnerships and motivated by being part of a charity with a bold vision for a future without food allergy.

The role is primarily remote with regular travel to meetings, events and monthly team days in London. Our partnerships and stakeholder relationships span the UK, with many key corporate contacts based across London, the Midlands and the North, making this an excellent opportunity for candidates who enjoy building relationships nationally and working with leading brands across multiple sectors.

We are almost two years into our ambitious organisational strategy, and this is an exciting moment to join Cycling UK as our Senior Philanthropy Officer. Cycling UK’s public fundraising programme is entering a new phase of growth, with increased ambition for philanthropy as a sustainable income stream.
 
The Senior Philanthropy Officer plays a pivotal role in delivering this ambition, taking ownership of a portfolio of mid to high-value donors and prospects and driving their progression through the Major Gifts and Legacy pipeline. Working closely with the Philanthropy Manager, the postholder will lead the development and delivery of tailored cultivation, solicitation and stewardship strategies for their portfolio, securing significant gifts and building long-term supporter relationships.
 
You don’t need to be a cyclist to work at Cycling UK, but you do need to have a strong commitment to our work. This is a senior delivery role requiring strong judgement, excellent relationship management skills and the confidence to operate with a high degree of autonomy, while contributing insight and expertise to shape the wider Major Gift, Legacy and In-memory programmes.
 
We are an inclusive organisation and would particularly welcome applications from candidates from a broad range of backgrounds. We strongly believe that diversity strengthens our work. If you are already passionate about cycling, that’s great, many of us are too! But if you are simply really excellent at what you do, no matter what your background, that is what matters most to us.
 
Explore the attached job description for full details on this exciting opportunity. Complete the application form expressing why you are the right candidate for this opening. Focus on gearing your supporting statement to exemplify how your skills and experience match the requirements of the role, directly referring to the person specification. This enables the selection panel to assess your relative strengths against the specified criteria.
 
The role is home based in the UK, with regular meetings in London and travel across the UK as required. 
 
 Applications close at 9:00am on the closing date shown.
 
REF-228 979

Harris Hill are delighted to be working with a fantastic charity to recruit for the Fundraising Executive to become the local face of a well established charity within Worcestershire.

As Fundraising Executive, you will be responsible for growing income and awareness across Worcestershire by developing meaningful relationships with supporters, volunteers, community groups, schools, and local businesses.

Working closely with the Community Fundraising Manager and wider fundraising team, you will help deliver regional fundraising plans, identify new opportunities, and provide exceptional supporter stewardship to maximise engagement and long-term loyalty.

This is a varied and rewarding role that combines community engagement, relationship management, volunteer support, event attendance, and fundraising development.

Key Responsibilities

• Build and maintain strong relationships with supporters, community groups, schools, and local businesses.
• Develop and manage a pipeline of fundraising opportunities, including identifying new prospects and re-engaging previous supporters.
• Deliver excellent supporter stewardship, ensuring individuals and groups feel valued and connected to the charity's impact.
• Support and grow a network of volunteers through training, guidance, and regular engagement meetings.
• Deliver presentations, talks, and fundraising pitches to a variety of audiences.
• Provide advice and support to community fundraisers, ensuring compliance with relevant fundraising regulations and best practice.
• Maintain accurate records using CRM systems and monitor fundraising performance against agreed targets.
• Support community awareness initiatives, including educational programmes and public engagement activities.
• Work collaboratively with colleagues across the organisation to maximise fundraising opportunities and supporter engagement.

About You

We are looking for someone who is:

• A confident communicator with excellent relationship building skills.
• Experienced in customer service, fundraising, sales, community engagement, or stakeholder management.
• Self-motivated, organised, and capable of managing a varied workload independently.
• Comfortable presenting to groups and acting as an ambassador for a charitable cause.
• Experienced in working towards targets and achieving measurable outcomes.
• Proficient in Microsoft Office and database/CRM systems.
• Flexible and willing to work occasional evenings and weekends to support events and community activities.

Essential Requirements

• Full UK driving licence.
• Access to a vehicle for business travel.
• Strong written and verbal communication skills.
• Excellent organisational and time management abilities.

Desirable

• Experience in fundraising or the charity sector.
• Experience working with volunteers.
• Institute of Fundraising qualification or equivalent.

Salary & Benefits

•Salary: £28,000 - £30,000 per annum

•Contract type: full time, permanent  

•Location: remote- you need to be based in Worcestershire (with travel across the region)

Recruitment process: Cv to

If this sounds like you, then please do get in touch ASAP!

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

Since 1899, Birmingham Settlement has been working to create opportunity and choice – connecting and empowering people through action, activities, and shared learning to build and sustain wellbeing for all.

Chief Operating Officer

Salary up to £56k per annum (depending on experience)

35 hours per week average (flexible)

25 days A/L + contributory pension scheme

Birmingham Settlement is looking to appoint to the new role of Chief Operating Officer to help us continue to deliver the safe, high-quality services our people want, deserve, and expect.

Working closely with the CEO, the Chief Operating Officer will help translate strategic vision into operational delivery by ensuring the Settlement has the systems, people, and processes in place to achieve its goals. This includes operational support and leadership: working closely with managers and service leads to drive the Settlement’s delivery and people strategies, embedding culture, and organisational development to create and take opportunities while also delivering effective financial management, governance, compliance, and risk management.

To succeed, you will have significant experience in the charity sector at a senior level with a proven track record in service delivery and charity compliance, you will have excellent communication and leadership qualities with ability to motivate and inspire to get the best out of people as well as an understanding of the issues the Settlement strives to challenge. As a critical member of the Settlement’s leadership team, you will play a key role in supporting sustainability, development and implementation of our longer-term strategic plans. This will be a very busy but rewarding visible and hands on role that cuts across all aspects of the charity as we continue to grow and develop.

For an informal / confidential chat please call Theresa Gniadkowski.

No agencies please.

For an application pack visit our website or email us or write to Human Resources, Birmingham Settlement – Sports & Community Centre, 600 Kingstanding Road, Kingstanding, Birmingham, B44 9SH.

Closing date: Wednesday 8 July 2026

Interviews:  Thursday 16 or Friday 17 July 2026

Birmingham Settlement is committed to Equality of Opportunity and welcomes applications from all sections of the community. Registered charity number 517303

Member Relationship Manager

Location: Home or hybrid option

Hours: 4 or 5 days a week

Salary: £36,791 (full time equivalent)

Accountable to: Head of Strategic Communications

Responsible for: Membership Officer X1

DBS Eligibility: Basic DBS check

Closing Date: 28th June 2026

Interview Date: 7th July

About the role

Join a charity that’s passionate about safeguarding children and vulnerable adults. If you want your work to have a real-world impact, this is the role for you.

What You’ll Do:

You'll head up our Membership team, responsible for new and existing members. This is a front-line role where you’ll:

• Grow and develop membership by identifying, engaging and converting new member organisations, building a strong pipeline of opportunities and increasing membership income.
• Manage and strengthen member relationships to maximise engagement, retention and progression across Thirtyone:eight's tiered membership offering.
• Lead membership operations and performance through effective use of CRM data, reporting, budgeting, process improvement and line management of the Membership Officer.
• Champion the membership proposition by collaborating with internal teams, developing strategic partnerships and representing Thirtyone:eight at events, conferences and networking opportunities.

This role offers an exciting opportunity to combine relationship management, business development and strategic leadership to grow Thirtyone:eight’s membership community, strengthen engagement across churches and Christian organisations, and support the charity’s mission of creating safer environments for vulnerable people.

Why You’ll Love Working Here:

• Purpose-driven work: Everything you do helps protect children and vulnerable adults.
• Flexible working options: Balance your life and work with hybrid arrangements.
• Professional growth: Opportunities to learn, innovate, and lead.
• Supportive culture: Join a friendly, collaborative team that values your ideas.

If you enjoy delivering excellent customer service, handling detailed processes, and contributing to work that makes a meaningful difference, we’d love to hear from you.

Main Responsibilities

1.    Lead the active recruitment of new members with a particular focus on decision-makers and leaders.

2.    Build, manage and progress a membership pipeline, using proactive activity, referrals, events, partner networks and existing organisational data.

3.    Use Thirtyone:eight’s membership database to identify prospective organisations, map trends and growth opportunities aligned with our tiered membership model.

4.    Initiate and lead conversations with prospective members, articulating the value of membership clearly and confidently, responding to questions and handling objections appropriately.

5.    Manage relationships with existing member organisations, ensuring they understand and experience the value of their membership.

6.    Identify opportunities to grow value within existing accounts, including movement between membership tiers or increased engagement with services.

7.    Work with the Head of Membership and Finance & Business Manager to develop systems and processes that support effective relationship management and growth.

8.    Contribute to the ongoing review and development of Thirtyone:eight’s membership offer, ensuring it remains relevant, clearly articulated and aligned with member need.

9.    Collaborate with internal teams to ensure a joined-up member journey from first contact through to ongoing engagement. 

10.    Ensure staff and volunteers across the organisation are well equipped and confident to promote the benefits of membership.

11.    Represent Thirtyone:eight, its Christian ethos and safeguarding mission at external events, exhibitions, networks and conferences. 

Specific Responsibilities

1. Line manage the Membership Officer, providing supervision, support and clear objectives aligned to recruitment and relationship management priorities.
2. Work with the Membership Officer to embed an effective membership account management structure that develops member relationships at the appropriate level with key clients.
3. Work closely with the Communications Manager to shape and deliver member communications that support recruitment, retention and progression across membership tiers.
4. Produce regular, insightful reporting on member recruitment,retention and churn, pipeline health and activity, and performance against agreed targets.
5. Ensure staff and volunteers across the organisation are properly equipped to promote the benefits of membership.
6. Work collaboratively as part of Thirtyone:eight’s management team to support the delivery of the organisation’s strategic objectives.
7. Identify and develop opportunities to work with partners and networks that can support membership growth and visibility.
8. With the head of department and finance team to set the annual membership budget and ensure all spend is within budget, appropriately accounted for, and that maximum return on investment is achieved. 

Person Specification

A) Essential Personal Characteristics and Qualities:

• Humility - Having a modest view of your own importance.
• Integrity - The quality of being honest and having strong moral principles.
• Openness - Acceptance of, or receptiveness to change or new ideas. 
• Collaborative - Involving two or more parties working together. 
• Solution-focused - Concentration in problem solving or dealing with a difficult situation.
• Learning - Knowledge acquired through study, experience, or being taught.
• Creative - Having good imagination, thinking differently, or having original ideas.
• Fair - Treating people equally without favouritism or discrimination. 
• Committed - Dedicated to a certain course, cause or policy.
• Passionate - Having or showing strong feelings or beliefs. 

B) Essential Experience:

• Sales and marketing experience with good relationship/account management experience.

• Experience of using a CRM system to manage and analyses data and record activities. (Knowledge of MS Dynamics desirable).

• Relevant experience of managing and developing relationships with churches, Christian faith-based organisations, or charities, to increase engagement. 

• Experience in developing and embedding of processes and procedures to ensure high levels of customer service are monitored and maintained across an organisation.

• Experience of line managing a team of staff and volunteers as well as working with external agencies.

• Comfortable working to targets and being accountable for outcomes.

C) Essential Abilities, Knowledge & Motivation:

These are the skills we regard as essential for the role:

• A strong working knowledge of churches, Christian faith organisations and charities.

• Ability to communicate professionally and effectively at all levels of an organisation.

• Motivated to continually improve on past success and to challenge the status quo.

• Excellent interpersonal skills, including the ability to engage an audience.

• Self-motivated, resilient and outward-looking

• Ability to build strong, professional relationships with contacts of the charity. 

• Ability to work as a team member with colleagues and across departments.

• Good IT skills (MS Office applications as a minimum) with analytical capability.

• An ability to travel independently; both regionally and nationally as required.

• Knowledge and understanding of Equal Opportunity and Anti-discriminatory practice. 

• Willingness to promote and participate in relevant training and CPD. 
• Ability to identify with and accept the aims and objectives of the charity and statutory and other professional guidance as appropriate.

DO YOU WANT TO BE PART OF THE LARGEST INDEPENDENT MENTAL HEALTH CHARITY IN BIRMINGHAM?

Our client is recruiting for the following exciting and rewarding position:

Helpline Team Leader (Full Time)

Location: Erdington, Birmingham

Hours: 37.5 hours per week

Salary: £29,099 per annum

The Helpline provides advice, information and signposting to people experiencing mental health difficulties, their families, professionals and the wider public.

Our client is looking for people who can work under pressure, remain calm and have excellent communication skills. As team leader to the helpline, you will provide support to a team of helpline workers and volunteers alongside taking calls.

Their Helpline positions are office based at the Erdington location. The Helpline operates between the hours of 9am to 11pm, seven days a week and 365 days a year. Employees work on a rota basis, which will include evenings, weekends, and holidays.

Shifts are 9am to 5pm and 3pm to 11pm. This is an on-site role, and no hybrid working is available.

Benefits include an attractive defined contribution pension scheme, Paycare which offers employees affordable cover for a range of healthcare treatments; Employee Assistance Programme which includes free counselling and a comprehensive training programme.

Their people are key to the success of the organisation, and they are recognised as a Mindful Employer as well as achieving gold standard success in Investors in People.

They welcome applications from people who have experienced mental health difficulties.

Candidates must have the right to work in the UK for a minimum of 12 months. They are not a registered sponsor and therefore are unable to offer visa sponsorship for this position.

Closing date for applications is Thursday 18th June 2026

Interviews to take place on Friday 26th June 2026

This new role will be equally divided between Vineyard Churches UK & Ireland and Vineyard Global.

Vineyard Churches UK & Ireland (VCUKI) is a growing movement of churches, built on God’s transforming word, who worship God with passion, intimacy and expectation. We exist to participate in the advancement of the Kingdom of God through the work of local Vineyard churches that communicate the Gospel of Jesus Christ in word and practise. 

The Vineyard movement is growing worldwide, with churches now established in countries on six continents. Increasingly, the Vineyard churches within a country are coming together to form national Associations of Vineyard Churches (AVCs), each led by its own national leadership.

Vineyard Global exists to bring together and strengthen those AVCs, and is itself an association. Through its Council, its Leaders, Leadership Team and Trustees, it also provides guidance and support to the Vineyard movement as it emerges, thrives and grows across the world.

The Role

Vineyard Churches UK & Ireland (VCUKI) and Vineyard Global are looking for a dedicated Head of Fundraising to join our team and help us expand our impact through effective fundraising initiatives.

This is a remote position for someone based in the UK, with the expectation to work at a VCUKI office two days a month. The role is full-time and reports to the VCUKI National Coordinator.

This is a new position that offers an exciting opportunity to grow, develop, and shape the fundraising strategy for our national movement. The Head of Fundraising will be responsible for creating and implementing a comprehensive fundraising strategy aimed at securing donations from major donors, trusts, foundations, and corporations.

The successful candidate will collaborate closely with Vineyard Churches UK and Ireland as well as Vineyard Global. They will work with movement leaders and Vineyard staff to maximise fundraising opportunities and establish long-term relationships with donors. The candidate should be a starter finisher as this is a new area of development for both VCUKI and Vineyard Global, and over time, it is anticipated that the post-holder will build a team to assist with key aspects of the role. We are looking for a graduate with a proven track record in fundraising within the nonprofit sector, especially someone who has successfully secured large donations and grants. If you're a self-motivated individual who thrives on networking and possesses the ability to influence and persuade a variety of stakeholders, we want to hear from you!

The interview date will provisionally be w/c 6th July 2026.

Please see the job description and person specification for more information.

To apply, please click the link. 

Vineyard Churches UK and Ireland is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. All post holders and volunteers are expected to share this commitment.

Occupational Requirement

As this role will require the successful applicant to promote the Christian values of the Vineyard church movement and provide individuals with Christian pastoral support, it is an Occupational Requirement that the successful candidate is a practicing Christian, who regularly attends Sunday church services and can agree with the VCUKI Statement of Faith and Ethos Statement.

At United for Global Mental Health, we are working towards a world where mental health support is accessible to everyone, everywhere – free from stigma and without restriction.

We are a small but highly influential organisation of around 20 passionate, diverse and expert individuals, and have a culture of creating the space and opportunities for them to lead their areas of expertise. Our strength lies in collaboration, internally and externally, and in our ability to turn insight into action. Kindness is our unofficial ethos.

The CEO is responsible for the overall leadership, management and performance of UnitedGMH. Reporting to the boards of UnitedGMH and the American Friends of United for Global Mental Health (AFUGMH), the CEO will set strategic direction, oversee delivery, and act as the organisation’s primary ambassador.

Key responsibilities include:

Strategic Leadership

• Lead in conjunction with the organisation’s senior staff the refinement and delivery of our global organisational strategy 2027-2030.
• Guide the organisation through periods of change, including strategy refresh and transformation.
• Draw on sector insight to ensure UnitedGMH remains at the forefront of global mental health advocacy.

Governance & Board Relationship

• Work closely with the boards of UnitedGMH and AFUGMH to ensure effective governance and decision-making.
• Oversee the preparation and sign-off of board papers; present regularly to the boards. 
• Identify, recommend and support the recruitment of new members of both boards. 
• Advise the boards on significant strategic decisions, including potential partnerships and organisational change.

Organisational Leadership

• Lead, support and inspire a high-performing and global team of approximately 20 staff.
• Where needed, oversee and support the delivery of multiple projects and programmes aligned with strategic priorities, in conjunction with the project leads.
• Foster a collaborative, kind, inclusive and values-driven culture that walks the talk on mental health.

External Engagement & Influence

• Represent the organisation with external partners, funders, policymakers and the wider sector. 
• Build and manage relationships with key donors.
• Strengthen and expand strategic partnerships globally.
• Champion the organisation’s mission and influence key stakeholders in different regions across the world.
• Act as the organisation’s global spokesperson and support staff in building their profile as spokespeople for the organisation.

Finance & Organisational Planning

• Identify and agree organisational objectives, develop strategic and operational plans, and lead their implementation with a high level of autonomy, while reporting to the boards. 
• Oversee organisational planning, budgeting, prioritisation and resource allocation to ensure delivery against strategic goals. 
• Ensure the organisation has sufficient and sustainable funding to deliver against agreed budgets and strategic priorities. 
• Maintain strong financial oversight and accountability, ensuring the organisation operates within budget and delivers across all agreed objectives. 
• Monitor organisational performance against agreed deliverables, evaluating outcomes and adjusting plans where necessary to mitigate risk or adverse consequences. 
• Ensure robust financial management, operational planning, and effective use of organisational resources across multiple programmes and projects. 
• Bring together and oversee complex, cross-organisational initiatives, ensuring projects are delivered effectively and on time. 
• Delegate effectively through senior leadership and management structures, maintaining a medium- and long-term strategic focus. 

Fundraising & External Income Generation

• Lead and support organisational fundraising strategy to secure sustainable and diversified income streams. 
• Build and maintain strong relationships with funders, donors, strategic partners and philanthropic stakeholders. 
• Successfully secure and oversee fundraising contributions to meet a target set annually with the boards. 
• Work with the boards and senior leadership team to identify new funding opportunities and strengthen long-term financial sustainability. 
• Ensure fundraising activities align with the organisation’s mission, values and strategic priorities. 
• Represent the organisation externally to enhance visibility, influence and support for UnitedGMH’s work globally. 

Risk, Compliance & Accountability

• Ensure strong organisational governance, compliance and risk management. 
• Proactively identify and escalate policy breaches or serious incidents. 
• Oversee finance, HR and operations functions in accordance with UK employment policies, and UK and US charity regulations.
• Act as the primary point of accountability to the boards and relevant regulatory bodies (including the Charity Commission and US authorities). 
• Take responsibility for organisational risks, decisions and outcomes.

Our Dream CEO

As a team, we came together to discuss what qualities we are hoping for in a new CEO and leader. We’d love applications from candidates who see themselves in the team’s descriptions below.

Our dream CEO…

• shows kindness towards all partners regardless of seniority, institution or country.

• continues to uphold and protect the organisational transparency the team values.

• is a heart- and mind-led fundraiser – treating donors like people and not merely a source of income.

• provides space for team members to lead in their areas, but also supports / acts as a sounding board when needed.

• knows how to strategically place mental health in uncommon spaces.

• is happy to be approached by, and communicate with, team members from all seniority levels across the team.

• is someone who understands what it is to manage a remote organisation, and is interested in making UnitedGMH the best workplace it can be.

• is someone who can think a few steps ahead, identify trends, and interpret these for what this means for the organisation.

• has a solid understanding of, and proven experience in, managing the ´backbone´ functions of an organisation (budgeting, risk management, governance etc).

• has an understanding of UN systems, global health and international development.

• appreciates and champions the value that lived experience and people from the global majority bring to the mental health advocacy space.

Please download and review the Job Pack for full details of the role. 

Unfortunately, we are not able to recruit team members in the following countries/regions: Afghanistan, Belarus, Central African Republic, Cuba, Democratic Republic of the Congo, Iran, Iraq, Libya, Myanmar (Burma), North Korea, Russia, Somalia, South Sudan, Sudan, Syria, Ukraine (specifically the occupied regions of Crimea, Donetsk, Kherson, Luhansk, and Zaporizhzhya), Venezuela, Yemen, and Zimbabwe.

For non-UK candidates: Please note that you would be hired via Deel as an Employer of Record.

How to apply:

To apply, please submit your cover letter, outlining how you meet the responsibilities and candidate profile, and a CV, via the Charity Job site. Please note, we can only accept applications via Charity Job.

Interviews:

Interviews will take place remotely. There will be 2 interview rounds, and candidates shortlisted for the second interview will be invited to meet members of our wider team.