Accommodation Advice Support Worker Jobs in Westminster, Greater London
Are you interested in working for a charity that makes a real difference to the lives of vulnerable adults?
About the role
In the role of HARP Worker you will play an integral part in the team by providing housing advice and support to clients, supporting them to find suitable accommodation to prevent them from rough sleeping. Working alongside volunteers you will provide ongoing support so that clients can manage and sustain their tenancies; encourage clients to become active members in the community by supporting them with issues including mental or physical health, substance misuse or family breakdown. This is a fast paced role working with clients who have a history of criminal justice.
In this role you will:
- Advocate for clients who have multiple support needs.
- Support clients to find suitable housing and sustain tenancies.
- Assist clients in improving their life skills.
- Work across multiple boroughs, probation service and a prison.
About you
As the successful candidate, you will have had exposure to Criminal Justice or ex-offenders with a flexible approach of resolving housing needs. You will also be self-motivated and adaptable as no two days will be the same.
The key skills and experience for role are:
- A good knowledge of Criminal Justice and Welfare benefits system.
- Ability to manage a varied workload and meet targets.
- Excellent communication skills with a wide variety of audiences.
We’d always like to hear from people who want to help transform lives. Not sure if you have the skills and experience you need for the role? Apply and we’ll let you know!
St Mungo's are committed to creating a diverse and inclusive workplace. We strongly encourage applications from all under-represented groups.
How to apply
To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.
To find out more and apply please go to the St Mungo’s careers page on our website.
Closing date: 10am on 11 April 2024
Interview and assessments on: TBC
What we offer
- Excellent Development and Growth Opportunities
- A Diverse and Inclusive Workplace
- Great Pay and Other Benefits
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Are you driven by the desire to make a difference? Join our Advice & Support Team at Providence Row and support those at risk of homelessness.
About us: Providence Row believes that no one should have to sleep rough and that everyone should have access to the support they need to find a safe place to call home. We work with those affected by homelessness and those vulnerably housed in Tower Hamlets, offering an integrated service of housing advice & support, access to substance use, physical & mental health services, as well as, training and progression programmes. We ensure that people often excluded from mainstream services gain the support and opportunities they need to create a safe, healthy and sustainable life.
About the role
- Delivering support to people who are experiencing homelessness and are rough sleeping in the borough of Tower Hamlets.
- Conducting person-centred assessments with those who self-present at the service for support
- Agree plans, in conjunction with service users, to move into accommodation and access specialist services which will address the underlying causes of their homelessness.
- To make referrals into Tower Hamlets and Pan-London local authority housing options services, using Homeless Reduction Act
- To work with partner agencies to provide joint support to service users where appropriate
- To build relationships with housing providers and the private rented sector, to increase the portfolio of affordable referral routes into accommodation.
- You have excellent communication skills and can create positive working relationships with a wide range of people, including external services.
- You will support the development of the service and ensure that you are delivering a solution-focussed and strength-based approach.
Benefits
- 27 days holiday plus bank holidays
- Generous pension scheme
- Cycle to work scheme
- Season ticket loan
- Employee assistance programme
- Monthly reflective practice
- Wide range of learning & development opportunities
To apply: Please upload your CV with a covering letter, detailing how you meet the job specification. CV’s without a covering letter will not be considered.
Research shows some people, especially women and marginalised groups, may hesitate to apply unless they match all the criteria. However, we want to assure everyone that we encourage applications from all individuals, regardless of whether they fulfil every point in the job description. Your unique perspective matters to us – please apply with confidence.
Interviews
Please note that we may interview on a rolling basis and therefore encourage early applications.
Providence Row is a charitable company limited by guarantee registered in England and Wales; company number 07452798 registered charity number 1140192.
The client requests no contact from agencies or media sales.
We're on the lookout for individuals who are passionate, driven, and innovative, to assist those who are sleeping rough across the borough of Redbridge.
This is a pivotal role where you'll be on the frontline, making tangible differences in the lives of those facing multiple disadvantages.
About the role:
As Senior Outreach Worker, you'll make use of your strong interpersonal skills to connect with individuals from all walks of life. Building trust, assessing needs, and generating creative ideas to steer people away from rough sleeping will be the focus of your role.
Collaboration is key in our team. You'll work together with specialist Navigators, Outreach workers, substance use outreach services, and mental health outreach teams. Plus, you'll be pivotal in forging strong relationships with a range of housing providers in the borough.
To thrive in this role, you'll have knowledge and experience in substance use and recovery, trauma informed practices of working, and the complexities of the homelessness sector.
Your commitment to flexibility will be crucial in providing the support, empowerment, and opportunities needed to guide individuals toward suitable and stable accommodation.
About you:
- You will demonstrate a strong understanding of planned support principles and the ability to assess the needs of those who may be reluctant to engage with services.
- You will know the various barriers faced by people who are sleeping rough and what services are available for those facing multiple disadvantages.
- You will be self-motivating, able to work under pressure, manage your schedule effectively, and able to work flexibly Monday to Friday, at times when rough sleepers are often seen bedded down.
- You will be able and willing to travel across the borough of Redbridge at times when public transport may not be readily available.
- You will have experience of working with clients who have faced multiple disadvantages
- You will be skilled at engaging external partners and agencies to ensure streamlined working and a collaborative approach to supporting rough sleepers
About us:
Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.
We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 10,000 lives every year across all 32 boroughs.
Important Info:
Closing Date: Sunday 7th April 2024 at Midnight
Interview Date: Monday 15th April 2024
This post will require an Enhanced DBS check to be processed for the successful applicant.
Our attractive benefits package includes:
- A salary increase after successfully completing six month's probationary period
- A 37.5 hour working week including flexible working hours (core hours are 10am – 4pm) in non-accommodation services
- 25 days annual leave, increasing annually to the maximum 30 days (plus paid Bank Holidays),
- A contributory pension scheme: Single Homeless Project will contribute the equivalent of 5% of your annual salary
- Staff Health Cash Plan and discounts scheme
- Comprehensive and integrated training programme designed specifically to develop the skills and knowledge involved in our work
Single Homeless Project is actively committed to equal opportunities and the promotion of diversity and inclusion, in all of our services and workplaces. We are also Disability Confident Committed and are IIP Silver accredited.
Connect with us
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
About the role
We are looking for an experienced Children and Family Worker to support survivors of trafficking and other forms of violence who are parents, and their children.
For parents, you will play a crucial part in helping them develop their capacity and parenting skills, both practically and emotionally; enabling them and their children to live safe and happy lives. You will build strong, trusting and compassionate relationships, empowering survivors to find their voice and learn and develop skills to support their families.
For children, you will design and deliver sessions, activities and educational outings to provide enriching experiences that encourage learning, wellbeing, creativity and social development. The Children and Families Worker will work collaboratively with internal teams, partner charities, social enterprises, and local agencies to create a supportive environment for children and families on their journey of recovery and towards independence.
About Ella’s
Ella’s is a London-based organisation working with women who have survived trafficking and sexual exploitation. Our mission is to do everything we can to ensure survivors have all they need to recover and build lives that are safe and free.
Here is a summary of our main activities:
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We run three safe houses. This supported accommodation is crucial for survivors, until they are ready and able to live independently.
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We provide regular support for women and families in neighbourhoods across London, and many more further afield when they need us.
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We speak out on issues affecting the women we work with. We care deeply about survivors of trafficking and exploitation and want to see a world where these crimes are not tolerated.
Two reasons why you should join Ella’s
- You will make a difference: Ella’s is a London-based organisation working with women who have survived trafficking and sexual exploitation. Join us, and be a crucial part of ensuring survivors have all they need to recover and build lives that are safe and free.
- You will work in a great place: We are a passionate, growing organisation. Of our staff, 100% say they would recommend Ella’s as a place to work. As a team, we are strong, women-led, authentic, professional, fun and supportive of one another.
For more details and to make an application, please head to our website.
Closing date: Monday 22 April, 9.00am
Interviews: Actively recruiting, with interviews being held until beginning of May
An enhanced Disclosure and Barring Service check will be undertaken.
Due to the nature of the work, this post is for women only.
Ella’s is an equal opportunities employer. We encourage applications from all backgrounds and communities, as we believe having a diverse team adds value and positively impacts our service. We actively encourage applicants from diverse backgrounds, LGBTQ+ applicants and those with disabilities. We are committed to equality and diversity within our organisation.
Ella’s is committed to safeguarding and promoting the welfare of children and young people and vulnerable adults and expects all staff and volunteers to share this commitment. As part of this commitment, we undertake disclosure checks. Having a criminal record will not automatically exclude applicants.
The client requests no contact from agencies or media sales.
We’re seeking a passionate and committed individual (female) to join our team as a Resettlement Support Worker. In this role, you will play a vital role in a team that has been supporting sanctuary seekers in Lambeth since 2016.
Your mission: to support individuals and families to feel safe in their homes and empower them to build new and fulfilling lives in the UK.
For occupational requirement reasons, we are seeking female applicants only for this post (exemption under the Equality Act 2010; Schedule 9 Part 1)
About the role
As a Resettlement Support Worker, you will work with a caseload of families and individuals who have either arrived in the UK under specific resettlement schemes or who have recently been granted their refugee status. You will support people in the community and their homes, which may be in supported, temporary or private sector accommodation.
In your role you will work with clients on their support plans, guiding them to identify their goals as they begin a new chapter in Lambeth. Support to our clients is holistic and will include: support to register with GP and access/understand UK health system; support to understand and apply for benefits; support and encouragement to engage in Employment, Training and Education opportunities; support to manage their housing and in the case of clients living in temporary accommodation, support to move on to more sustainable options. Our ultimate goal is for clients to feel safe, respected and hopeful for their future in the UK.
About you
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We strongly encourage those with lived experience to apply; this might be of forced migration or the UK immigration system. We also consider relevant experience to include supporting other community members to overcome challenges/access services (not just experience gained in paid work)
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You speak one of the community languages: Dari and/or Pashto
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Your approach is both caring and empowering, working with people’s strengths to encourage them to take opportunities
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Strong active listening and communication skills and able to share information in a clear way with people unfamiliar with UK systems
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You are passionate about improving the lives of those seeking sanctuary in Lambeth
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You are committed to working with individuals from different communities and backgrounds in an anti-discriminatory way
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You are willing to undertake training in relation to the job and learn new skills
Closing date: 31st March 2024 (at Midnight)
Interviews to be held: 18th April 2024
We understand people’s identity is not defined by their past experiences and do not expect candidates to describe their lived experience during the interview unless they wish to.
Our attractive benefits package includes:
- A salary increase after successfully completing six month's probationary period
- A 37.5 hour working week including flexible working hours (core hours are 10am – 4pm) in non-accommodation services
- 25 days annual leave, increasing annually to the maximum 30 days (plus paid Bank Holidays),
- A contributory pension scheme: Single Homeless Project will contribute the equivalent of 5% of your annual salary
- Staff Health Cash Plan and discounts scheme
- Comprehensive and integrated training programme designed specifically to develop the skills and knowledge involved in our work
Single Homeless Project is actively committed to equal opportunities and the promotion of diversity and inclusion, in all of our services and workplaces. We are also Disability Confident Committed and are IIP Silver accredited.
The client requests no contact from agencies or media sales.
We're looking for a kind, compassionate and resilient Support Worker to join our Assessment Centre service in Kensington and Chelsea.
£27,352.00 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.
Want to feel like you're making a difference? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Please see website for more details.
This role requires a valid Right to Work for the UK as Look Ahead are not a sponsoring organisation.
What you'll do:
Undertake initial and continuous assessment of needs including support needs and daily living skills. This would include potential risks and an assessment of the customers independent living skills as a whole.
The initial and co-produced assessment will incorporate models of co-production, observation, and person-centred planning. This is with a view that it is solution focused as to provide a framework for progression towards independent living.
Liaise with partner agencies regarding the assessment process seeking advice and guidance as to specialist input and clinical input as part of multi-disciplinary assessment process.
Create support/ action plans for providing appropriate services based on the assessment and reflecting the services and resources available.
Empower customers to be part of the local community and active participants in the local community as part of a Recovery Capital model.
Liaise with partner agencies regarding making referrals where an unmet need has been identified via the multi-agency assessment.
Ensure that referrals are chased proactively so that properties which can be used to house those in need are filled as efficiently as possible.
Undertake key-working responsibilities for a caseload assigned by the Team Leader/Manager
Support customers to undertake all domestic tasks as past of the assessment of daily living skills, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of accommodation.
Develop and maintain links with all key agencies and service providers in the local community.
Co produce In Reach services at the Assessment Centre so that we are able to action plan jointly with partner agencies and feed into any action plans in regard to customers support needs e.g. Substance Misuse treatment plans
Attend training and workshops that are delivered via partner agencies were possible to provide a through and up to date assessment.
Empower customers to ensure they receive the service and benefits they are entitled to, including assessment and support of budgeting and debt management to garner their tenancy readiness.
Undertake all administrative work and keep accurate and comprehensive tenant/customer records to professional standards.
Adhere to Look Ahead's Policies and Procedures
Engage in learning and development activity to increase knowledge and skills.
Provide day-to-day instruction of domestic staff/Personal Support Assistants where appropriate.
Undertake any other duties consistent with the grade and nature of the post as may be reasonably assigned.
About you:
Exudes a warm friendly presence and open behaviour.
Prefers working as part of a group or team.
Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement.
Flexible.
Open to feedback and self development.
Has a practical and logical mind and is naturally well organised.
Thrives on change and enjoys dynamic diverse environments.
Is confident with high levels of self-esteem.
Is respectful, articulate and sensitive in style of communication.
Is motivated towards excellence and improvement of personal performance with a can do attitude.
Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement.
Ability to cope positively with challenging and diverse behaviour.
What you'll bring:
NVQ Level 2 or equivalent or experience within charity/social care sector
About us:
Look Ahead is a dynamic, leading, not-for-profit care and support provider in London and the South East. As an organisation we deliver over 110 services, providing support to around 7000 customers each year. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us. Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment. If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Kineara has a two new vacancies for experienced Housing Support Practitioners to join our small and dedicated team for our Private Renters Project in Southwark.
Housing Support Practitioner
Contract and term:Self-employed 12 month contract, with a 3-month probation
Hours: 35 hours per week Mon – Fri with some occasional evenings when needed
Location: Flexible, with time split between home, our Southwark office 3 days per week
About the project
In an innovative partnership with Southwark Council, Southwark Law Centre, and Impact for Urban Health, we’ve been supporting close to 200 private renters over the last 3 years who have been threatened with eviction by their landlords, or are living in temporary accommodation, to sustain their tenancies and/or find onward housing in the social or private sector that is suitable for their health, needs and aspirations.
About the role
We are looking for an experienced, enthusiastic, and passionate support worker to take up a full-time role within our organisation as a Housing Support Practitioner in our small and dedicated team. The role will be based mostly in Southwark, and you will be working in partnership with the Council’s housing officers, solicitors, community services, social prescribers, and mental health support workers to coordinate tailored support for each client to avoid eviction and sustain tenancies, mediating with landlords where necessary and providing advice for onward housing when needed with the support of the Housing Link Worker. The objectives of these programmes are to avoid evictions, sustain tenancies or move to a better suited property, increase employment opportunities, improve wellbeing, and increase educational outcomes. You will be working in partnership with other stakeholders such as schools and health professionals to improve family health, build relationships and engage families and individuals and their networks of support.
About you
You will have experience of working with individuals with complex needs. You will be an enthusiastic person who is self-motivated, confident and thrives when working independently with a passion to support change. You will have excellent interpersonal skills, experience delivering holistic support, be a solution-minded thinker, have a good understanding of strength-based approaches and be able work sensitively and empathetically with people in vulnerable circumstances. You will also have experience working in a systemic and therapeutic way. It is also important to us that you have the competency to work with people from a variety of cultural backgrounds. To work as part of a team and independently, the roles require you to think creatively and use the resources around you effectively.
What you can expect from Kineara
Kineara will offer you an opportunity to be part of a dedicated small team that works closely together while encouraging independence and autonomy. This is a busy and hands-on role where each day is different, and you will be based in our office in Southwark, at home, and in the community doing occasional home visits. The role will provide you with support and supervision from our experienced project manager, as well as the flexibility to work to your clients' needs. With us, you will have an active voice in the organisation and your input in how our organisation develops will be highly valued. We are committed to providing a nurturing environment in which our staff can develop their skills, take on new opportunities and challenges, and grow professionally.
We ensure that wellbeing of our staff is a priority. Kineara provides a wellbeing package for all practitioners to encourage work/life balance and self-care for our staff.
HOW TO APPLY: Please send a CV and a cover letter explaining how you meet the criteria for the role. Please also include:
- Why you wish to apply for this role
- What you would like to gain from this role
- Your relevant experience, knowledge and skills, based on the person specification above.
- What other qualities you have that you could bring to the role
- Whether you have an up-to-date DBS and DRB check.
- When you are available to begin work
We look forward to receiving your application!
The client requests no contact from agencies or media sales.
Do you want to make a difference to our clients’ lives every day?
At St Mungo’s our vision is that everyone has a place to call home and can fulfil their hopes and ambitions. Hilldrop Road is a registered care home providing long term accommodation, support and care to up to 29 men with a history of alcohol misuse, homelessness and mental health conditions, with related physical health needs. The service has staff working on a rota basis including evenings and weekends as well as bank holidays and sleep-in shifts.
As a Project Worker, you will
- Be involved in undertaking lead working activities such as referrals/interviews/booking in clients and housing management activities such as finances, meaningful activities, health and wellbeing.
- You will assist our clients to develop and care for themselves and build their quality of life by providing advice and guidance on personal development and maintaining their independence.
- You will lead the support in partnership with Care Assistants in washing, dressing and medication, and support with domestic care including shopping and light housework.
- You will also provide high quality comfort for clients in their home.
About you
To succeed, you will either have personal experience of homelessness or a sound understanding of the issues faced by homeless or vulnerably housed people and those with mental illness of substance use difficulties. You should also possess good interpersonal and listening skills, in order to be able to establish an effective working relationship with clients and an eagerness to learn and work with clients in a holistic and person-centred approach.
We’d always like to hear from people who want to help transform lives. Not sure if you have the skills and experience you need for the role? Apply and we’ll let you know!
St Mungo's are committed to creating a diverse and inclusive workplace. We strongly encourage applications from all under-represented groups.
How to apply
To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.
To find out more and apply please go to the St Mungo’s careers page on our website.
Closing date: 10 am on 03 April 2024
Interview and assessments on: Tuesday 16 April 2024
The client requests no contact from agencies or media sales.
We are looking for a Support Worker to join our small and friendly Outreach Team which works across London to find and support women who are rough sleeping, vulnerably housed and facing other difficulties. We have a specialism in responding to sexual exploitation and prostitution. This work needs empathy, care and an understanding of the inequality, childhood trauma, racism and social exclusion that can lead to these complex problems.
Support Worker – Outreach Team (maternity cover)
Contract: Full-time, 5 days per week, 12 months fixed term contract (maternity cover arrangement)
Ideal start date: as soon as possible.
Salary: £30,232
Other benefits: Pension scheme (5% employer contribution); 25 days annual leave + bank holidays; the organisation aims to invest in all staff members’ development
Location: Main office located very close to King’s Cross station, but this outreach role sees the team member undertake shifts in locations all over London
Reports to: Outreach Team Leader
Line management responsibilities: None
Women at the Well aims above all else to be responsive to the needs of the women who use our service, and we believe the best way of doing this is by building a specialist team of committed workers who want to make a difference to the lives of other women. We are looking for team members with knowledge and understanding of how women affected by childhood trauma, social exclusion, racism, disability, poor health, and other disadvantages are more likely to be put at risk of sexual exploitation and prostitution. We value lived experience as well as paid work experience and qualifications.
We are interested to meet and employ those who can demonstrate empathy with the women we are here for, and who have the aptitude for this work, even if you do not have the usual levels of paid experience. If you have a strong commitment to this work and to our values, but are not sure that your profile fits in a ‘traditional’ way, please do consider making an application, or get in touch to discuss your background and we will try to advise you on what the job entails and whether you might be a good candidate.
Full details of the role, how to apply and how to get in touch are in the cover letter and job description which you can download from the recruitment page of our website.
Closing date: Tuesday 2 April, 12pm
The client requests no contact from agencies or media sales.
Closing date: 5th April 2024
What we’re looking for:
- Do you have an understanding of housing support needs and benefits?
- Are you able to communicate effectively with customers, staff and stakeholders?
- Can you demonstrate your commitment to equality and diversity and have a genuine desire to help people with support needs connect with their community?
- Are you able to work as part of a team and build and maintain effective and supportive relationships with peers and partners?
- Do you have experience of providing support either in a volunteering or professional role?
If so, this role is perfect for you! Here at Peabody, we have an opportunity for an Outreach Support Worker on a permanent basis at our Sundial Centre in East London.
A bit about the role:
As an Outreach Support Worker, you will provide a service where planned support and crisis intervention is delivered to vulnerable people with low, medium and high support needs living in independent accommodation with the aim of them maintaining their home. Some of the key results for the role include:
- Being responsible for the effective operation of the Support Service, in line with its policies and procedures, including encouraging a co-operative and supportive environment within the service
- Listening to customers’ views and developing new services to meet these needs
- Providing basic Welfare Benefits advice, assisting customers in claiming all benefit entitlements and assisting with accessing specialist support
- Provide information, support, guidance and training to customers with low, medium and high support needs to increase their independent living skills i.e. increasing and encouraging independence, budgeting, support in training and education, dealing with tenancy related issues, signposting to specialist agencies
- Assisting the customer to recognise times when they may require additional support and ensure they have the information required to access support.
This role will require an Enhanced DBS check. Please note this role requires you to cover out of hours on call duties on rotation with the rest of the team.
A bit about us
It started over 160 years ago with one man’s desire to improve the lives of poverty-stricken Londoners.
Today, we have 107,000 homes and 220,000 residents across London and the Home Counties and around 20,000 care and support customers. But the desire remains the same – to create homes and communities where people can flourish.
Here just a few of the benefits for working at Peabody:
- Up to 25 days’ annual holiday plus bank holidays
- Flexible benefits scheme, including options for Healthcare, Dental care, Critical illness cover, vouchers, technology scheme and access to a discount portal.
- 4 x Life Assurance
- Sleep in allowance (if applicable to the role)
- Competitive salaries that are benchmarked regularly against current market rates
- Professional development by access to "paid for" apprenticeship programs and qualifications
- Two additional paid volunteering days each year
- Family friendly policies
- Up to 10% pension contribution matched 1:1
Job Title: VAWG Advice and Advocacy Case Worker in at least one of the Community languages (Arabic, Kurdish Sorani and Farsi)
Duration: Fixed contract for 12 Months – subject to extension
Hours: Full time (part-time can be considered too)
Location: London, Archway
Report to: VAWG Services Manager
Salary: 27K per annum/ pro-rata for part-time
Holidays: 25 days + Public Holidays/ pro-rata for part-time
Aims of the Position
To provide specialist and culturally competent support in mother tongue and to address the immediate and long-term needs of Kurdish, Middle Eastern and North African (KMENA) women who might be at risk or survivors of Domestic Abuse, Forced Marriage, Female Genital Mutilation and the so-called Honour-Based Abuse (Harmful Practices). To meet women’s needs through provisions of information, advice, and advocacy case work, as well as signposting and referrals to appropriate services.
Main Duties
➢ To receive initial referrals, identify and assess the needs of service usersin accordance with KMEWO’s Policies & Procedures for efficient and timely responses to their issues.
➢ To offer information, advice, and intersectional advocacy to KMENA women and girls who are affected by domestic Abuse and Harmful Practices.
➢ To carry out comprehensive risk assessments and draw safety plans for service users supporting them to access safe accommodation/refuge and referring them to specialist agencies if needed.
➢ To maintain accurate and up to date records, files, and case notes in accordance with KMEWO’s policies and procedures.
➢ To gather statistics and data for monitoring and evaluation purposes, providing reports as required. ➢ To ensure that service users can access interpreting services when required.
➢ To work closely with partner agencies to manage risk appropriately, deliver coordinated and comprehensive support packages and to make appropriate referrals to other services as required.
➢ To be updated of developments and legislation around issues affecting service users.
➢ To develop skills by undertaking relevant training and self-development for a better understanding of issues faced by service users (Domestic Abuse and Harmful Practices)
➢ To comply with Aims and Values of KMEWO and its Equal Opportunities policy.
➢ To ensure the framework of quality standards set down by KMEWO and local authorities are maintained.
➢ To work with the VAWG Services Manager in developing Quality Systems to deliver service standards and improve on service performance.
General
➢ To undertake own administration.
➢ To participate in external meetings, forums, etc. as appropriate
➢ To attend staff meetings, case review meetings, staff trainings and supervision / appraisals as required
➢ To liaise with external agencies in accordance with KMEWO’s confidentiality policy.
➢ To abide by and implement all KMEWO policies, including the Equal Opportunities Policy.
➢ To carry out other duties appropriate to the post as requested by the Line Manager or the Director of KMEWO.
Person Specification
Relevant experience:
➢ Proficiency in English and one (or more) community languages (Arabic, Kurdish and Farsi), both in writing and verbally. ➢ Experience in working within a community-based service.
➢ Experience in providing one to one support to individuals on one or more of the following issues: housing and homelessness, welfare benefits, domestic abuse and harmful practices, immigration, employment, and family issues. (Working with women on Violence Against Women and Girls will be highly desired).
➢ Experience in casework, case files recording and monitoring tools.
➢ Experience of providing support to people with complex needs.
➢ Good awareness about issues and barriers facing KMENA women living in the UK.
➢ Awareness of national policies relating to gender-based violence, housing and support services. Skills and abilities ➢ Being a good and efficient communicator in written and verbal English and or community language
➢ Ability to review and evaluate services including performance against service target.
➢ Ability to set up professional relationships with other organisations.
➢ Ability to work on own initiative prioritising workloads and meeting targets /deadlines.
➢ Ability to work as part of a team.
➢ Ability to use IT systems (Microsoft Office) and databases.
➢ Ability to represent the organisation in meetings, networking and forums.
➢ Planning, project management and organisational skills
➢ Have a positive, solution-focused attitude to complex situations.
➢ Have patience and calm manner in dealing with people.
➢ Willingness to continue further training and personal development
ABOUT THE ROLE
As a Support Mentor, you will contribute to successfully rehabilitating and reintegrating our participants back into the community. You will work alongside various stakeholders and partners and engage with our participants through various key working activities to identify the needs, goals and skills, then provide pathways, support, and appropriate interventions to support with successful resettlements.
Shift Pattern: 37.5 hours per week in service We are working in Rota based system ; services are operating from 9 am until 9 pm and in some services we work weekends from 9 am until 5pm. Week days shifts are 9 am until 5 pm and afternoon shifts from 1 pm until 9pm.
You will be based across multiple services.
ABOUT THE SERVICE
RBKC services specialise in supporting people with multiple needs, accommodation and community-based support. We help people that struggle with daily living, mental illness, substance and alcohol abuses, homelessness or offending backgrounds by providing them with support to overcome difficulties existing because of their life circumstances.
We strive to address the inequality of access to health, employment, training, and social care support for people with multiple needs .We understand that many people accessing our services have had to endure trauma and we respond to the impact of these adverse experiences through person-centered, trust-building and compassionate support.
Benefits, including Non-Contractual Perks
- 25 days annual leave, increasing with length of service
- Training and Development including access to courses, upskilling, and progression plans
- Medicash including discount gym memberships, routine optometry care, dental treatments, and physiotherapy treatments
- Employee Assistance Programme including counselling
- Reflect Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing
- Life Assurance Scheme
- Cycle to work scheme
- Annual Staff Awards
If you have the passion, creativity, and tenacity to make a real difference to people’s lives, challenge stigma and make our communities safer, we would love to hear from you!
ABOUT YOU
We’re looking for an individual who is driven to provide high quality care and support to others, someone who thrives on working in a team, but can also make individual judgements in a proactive manner. You will be confident in working in the given setting and can be compassionate, supportive, and empowering to others with the ability to form effective, positive, and motivational relationships! We work alongside various partners and stakeholders so we are looking for a Support Mentor who can adapt and work well alongside other teams.
OVERVIEW OF KEY RESPONSIBILITIES
- Act as a primary support mentor for a caseload of participants with different needs.
- Provide face to face support, and contribute to the development of support plans, risk assessments, and reviews to a high standard.
- Create and implement SMART support plans in collaboration with participants.
- Participate in and encourage participants involvement in various projects, activities, and initiatives.
- Support the service and team to meet key KPIs and objectives.
- Recognise support needs in an individual and initiate appropriate interventions to prevent further deterioration.
- Complete safeguarding and other referrals where required.
- Ensure all participants understand their rights and responsibilities and have access to the right tools and resources, to support them back into society and building networks.
- Provide advice, information, guidance and life skills training to participants.
- Develop and maintain strong relationships with internal and external persons and agencies.
- Administration duties will vary. may include but is not limited to; complete participant records, reports, support plans, risk assessments, case notes, and other documentation for internal and external stakeholders as required and with accordance to policy and procedure.
- Other duties may include but not limited to, maintain clean and tidy offices and communal areas, removing rubbish, reporting repairs and ordering/replenishing supplies.
Other responsibilities than those described above may be required to be undertaken from time to time and will be expected to be performed to as long as it is within the capability and level of the position.
KEY CRITERIA
What we are looking for:
- Experience of working with people of complex backgrounds, ex-offenders, mental health, substance misuse, challenging behaviours or a good understanding of the sector.
- IT Proficiency, ability to learn new software programs, basic Microsoft experience
- Ability to manage own caseload and determine priorities with time management. Able to use own initiative
- Understanding and/or practical application of key legislation regarding social care, housing, criminal justice and mental health
- Understanding and/or practical knowledge of the social and societal marginalisation that can be attached to people with mental health issues, addiction, exploitation, homelessness and within the criminal justice system
What we would like, but not essential:
- Experience working with different agencies/organisations and understanding the multi-disciplinary approach (For example working alongside MAPPA)
- Appropriate professional qualification: NVQ/Diploma Level 2 in Community Justice/Psychology or professional equivalent
- Experience of providing housing support and practical assistance within a residential or outreach support role
- Understanding of the housing and social needs of people with multiple and complex needs
Further details of the role, responsibilities and key criteria can be found in the JDPS attached.
WORKING FOR US
ABOUT US
Social Interest Group (SIG) believes that good care and support make for better lives. Our values of ambition, empowerment, transparency, and inclusivity drive everything we do. Our mission is to empower people who are marginalised by building powerful partnerships and creative solutions that bridge gaps in provision and aid recovery, reablement and resettlement.
SIG is a not-for-profit organisation, providing thousands of people with good-quality support and care in a range of residential, drop-in centers, community floating support settings (including in peoples own homes), probation settings and people who are in hospital awaiting discharge. We currently do so across London, Brighton, Bedfordshire, Luton, and Kent. We believe in the power of well-planned, well-managed services to make a difference. We work with high standards and external and internal regulatory frameworks.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change - YouTube
Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group
Our Values
Ambition – Eager to succeed and to accomplish as much as possible for our people
Empowerment – Giving staff and the people we support the tools, training, and information they need to achieve their potential
Transparency – Upfront and visible about our actions and open to scrutiny from stakeholders, service users, and staff
Inclusivity – Listening to, understanding, and including all our stakeholders to ensure we make a difference and get things right
ADDITIONAL INFORMATION
Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.
Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.
Location: Haringey
Salary: Unqualified applicants, dependent on experience: £27582.75 – £29174.06 per annum, pro rata
Qualified applicants with Child Development, Youth & Community work, or other relevant Qualification at NVQ level 3 and Higher (i.e., Early Years and Education, Play Work, Children and Young People) £29174.06 - £31826.25 per annum, pro rata.
(Please note, successful candidates are usually appointed at bottom of relevant band)
Hours: Ful time - 37.5 hours per week – In Person
Contract: Fixed Term Contract until 31st March 2025
Closing Date: Friday 12th April 2024 at 12 noon
Interview Date: Tuesday 23rd April 2024
Are you looking for a rewarding role working for an intersectional feminist organisation? If so, we have an incredible opportunity for you to join our team as Family Support Worker at Solace Women's Aid.
We exist to end the harm done through gender-based violence. Our aim is to work to prevent violence and abuse, as well as providing services to meet the individual needs of survivors, particularly women and children. Our work is holistic and empowering, working alongside survivors to achieve independent lives, free from abuse.
Our core values reflect our history and were developed in consultation with staff and service users. Feminism and intersectionality are key to our work and we are committed to the principles of being survivor-led, trauma-informed, empowering, diverse, anti-racist and anti-discriminatory.
About the Service
Solace provides safe refuge and move on accommodation to hundreds of women and children made homeless through domestic or sexual abuse. We run 22 refuges across London, including specialist refuge spaces for women with multiple needs. Of these, this role will involve working across three refuges in the borough of Haringey, in a dynamic and fast-paced environment.
About the Role
The primary role of a Family Support Worker is to provide effective, efficient, and supportive service to children and their mothers residing in refuge with Solace Women’s Aid. The staff member will lead on the development of a child and family-centred approach to work in the refuge. In so doing, they will:
- Develop and deliver a range of trauma-informed services to children and young people (0-17 years) and their mothers within the refuge and when they are resettled into the community.
- Ensure ongoing development of age-appropriate children’s activities.
- Ensure the completion of comprehensive assessments of family needs and risk of families, ensuring an integrated approach with children and adult services (internal and external)
- Promote ‘Integrated Working’ through internal and external mechanisms in partnership with colleagues and community partnerships.
- Coordinate the delivery of activities through session staff, volunteers, and student placements.
About You
The ideal candidate will have demonstrable experience of working with vulnerable children, young people, and/or families, as well as knowledge of the effects that domestic abuse can have on young people.
You will be familiar with Assessment, Action Planning, and Evaluation for families, with experience in maintaining records. You will also have the ability to work on your own initiative, as well as in partnership with other agencies or professionals, to promote family/child wellbeing
We understand that you may not have all the knowledge, experience, and skills mentioned in the Job Profile Document. However, your interpersonal skills, passion to have a positive impact, commitment to our purpose, and ability to learn quickly and collaborate effectively will be equally important. If you wish to learn more about the role or if you are unsure about whether to apply, we encourage you to contact our recruitment team.
What we can offer you
We provide a comprehensive benefits package to all our employees, including:
- Flexible working
- Focus on learning and development (internal career progression and training)
- Generous holiday entitlement
- Employer pension contribution
- Family-friendly leave and enhanced maternity pay
- Inclusion Networks
- Daily clinical debriefing
- Employee Assistance Programme
- Flow & Restore yoga classes
- Meditation sessions
- Cycle to Work Scheme
How to apply
Please send your CV and Supporting Statement outlining your interest in working for Solace via the recruitment portal and explain how you meet the criteria set out in the Job Profile Document.
Solace Women's Aid values diversity, promotes equity, and challenges discrimination. We encourage and welcome applications from candidates of diverse cultures, abilities, perspectives, and lived experiences. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay, and benefits. Our Inclusion Networks support staff with protected characteristics and offer inclusive spaces to connect.
We are a Disability Confident Employer and committed to an inclusive and accessible recruitment process. We anticipate and provide reasonable adjustments as needed and support employees who acquire a disability or long-term health condition, enabling them to stay in work. If you require any support to apply for this role, please email us.
This service is run by women for women and is therefore restricted to female applicants under the Equality Act 2010, Schedule 9, and Part 1. Section 7(2) e of the Sex Discrimination Act 1975 apply. The post is exempt from the Rehabilitation of Offenders Act.
As part of safer recruitment practices, we carry out pre-employment checks including references, Disclosure and Barring Service (DBS) and right to work in the UK checks.
No agencies.
ABOUT THE ROLE
We have a new service based in Lewisham, we are looking for a specialist to join the team as a Substance Misuse/Dual Diagnosis Worker. You will be based within our SLaM Independent Community Rehabilitation Service which runs 24 hours a day. It provides specialist enhanced rehabilitation support to adults typically aged between 18 and 65 who are diagnoses with severe and enduring mental health needs, who would benefit from an intensive rehabilitation and recovery-focused approach. We provide accommodation and support across two sites in Catford.
In this role, you will work as part of a multi-disciplinary team to achieve improved outcomes. You will deliver evidence-based interventions based on holistic assessments to support personalised recovery, integration, and promotion of independent living skills. You will work to the long term support needs of our residents and work towards facilitating improved outcomes.
Shift Pattern: This role is part time 22.5 hours per week which could range 09:00- 17:00 or 14:00 - 22:00
Benefits, including Non-Contractual Perks
- 25 days annual leave, increasing with the length of service
- Training and Development, including access to courses, upskilling, and progression plans
- Medicash includes discount gym memberships, routine optometry care, dental treatments, and physiotherapy treatments
- Employee Assistance Programme, including counselling
- Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing.
- Life Assurance Scheme
- Cycle-to-work scheme
- Annual Staff Awards
If you have the passion, creativity, and tenacity to make a real difference in people's lives, challenge stigma and make our communities safer, we would love to hear from you!
ABOUT YOU
This role is perfect for someone who is driven to provide high quality, effective and person-centred support to others. We are passionate about what we do and welcome the same drive, values, and interest in performing in our field. We are looking for someone who has a trauma-informed approach in everything they do, who thrives when working as part of a team, be effective at communicating, and able to build long-term purposeful relationships.
Initiative, adaptability, and proactiveness will be essential in this role, being able to follow processes and policies and resolve any challenges face on.
If you are compassionate, supportive and empowering to others do keep reading!
OVERVIEW OF KEY RESPONSIBILITIES
- Set up realistic and flexible strengths-based support plans, working closely with colleagues and support teams to support and advise on interventions and approaches to meet resident/participant needs.
Include appropriate substance misuse interventions within support plans for those with co-occurring substance dependence and mental health need devising systematic plans for care; implementing this plan; coordinating the input of others and evaluating effectiveness. - Undertake joint holistic assessments and risk assessments with residents/participants to help determine service and support needs and identify where these can be met. Provide outcome-based support measured against goals, recovery, and achievements.
- Encourage residents/participants to identify and define their own goals and work towards being resilient and independent as possible, support with reducing reliance on clinical interventions and hospitalisations.
- Promote active involvement of those with substance dependency and dual diagnosis, assist residents/participants to identify their own strengths, personal interests and goals and support them to access and participate in activities of their choice.
- Undertake time-limited, SMART, and a range of evidence-based interventions such as 1-1’s, including harm minimisation, increasing awareness and motivation through stages of change and relapse prevention.
- Support in creating and maintaining a welcoming, psychologically informed home environment for residents/participants, ensuring a continuous focus on safety, health, and wellbeing.
- Positively promote and support connections with local communities and boroughs of SIG’s services and liaise with other teams to maintain and share knowledge and links to support people to access resources which include print, personal and digital.
- Develop community links and liaise regularly with a range of agencies and individuals across voluntary and third sector services in the community including but not limited to; drug and alcohol services, supported employment schemes, gyms and healthy living programmes, recovery colleges, and benefits and advice agencies.
- Act as a role model for staff of all disciplines and grades working with people with co-occurring mental health, alcohol and/or drug problems.
- Share knowledge and skills to help enhance awareness around dual diagnosis and best practice, challenges, and services available with other services of Social Interest Group.
Other responsibilities than those described above may be required to be undertaken from time to time and will be expected to be performed to as long as it is within the capability and level of the position.
KEY CRITERIA
What we are looking for:
- Knowledge, understanding and experience of working with people of complex backgrounds. Ideally ex-offenders, those with enduring mental health, substance misuse and challenging behaviours
- Experience of assessing needs and strengths, and supporting people with dual diagnosis and complex needs
- Previous experience in a similar role, providing holistic assessments and support for people experiencing mental illness who use substances
- IT Proficiency, including Microsoft Office, and the ability to navigate and learn new case management systems and other types of organisational software
- Able to recognise ill health and additional support and need for interventions
- Knowledge of the interactions between mental health problems and drug and alcohol use and the issues facing people trying to stabilise their situation
- Applied knowledge of the principles of risk assessment and risk management, particularly in relation to harm minimisation
- Ability to engage those who may be hard to reach, able to influence and negotiate positive outcomes with others
What we would like, but not essential:
- Experience in delivering training in motivational interviewing, Cognitive Behavioural Theory informed approaches and other relevant recovery models
Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.
WORKING FOR US
ABOUT US
Social Interest Group (SIG) believes good care and support improve lives. Our values of ambition, empowerment, transparency, and inclusivity drive everything we do. Our mission is to empower people who are marginalised by building powerful partnerships and creative solutions that bridge gaps in provision and aid recovery, reablement and resettlement.
SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings (including people's own homes), probation settings, and hospitals awaiting discharge. We do so across London, Brighton, Bedfordshire, Luton, and Kent. We believe in the power of well-planned, well-managed services to make a difference. We work with high standards and external and internal regulatory frameworks.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change
Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.
Our Values
Ambition – Eager to succeed and to accomplish as much as possible for our people
Empowerment – Giving staff and the people we support the tools, training, and information they need to achieve their potential
Transparency – Upfront and visible about our actions and open to scrutiny from stakeholders, service users, and staff
Inclusivity – Listening to, understanding, and including all our stakeholders to ensure we make a difference and get things right
ADDITIONAL INFORMATION
Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.
Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.
Outreach Support Worker
We have an exciting opportunity for an Outreach Support Worker to help young people adjust from adolescence to adulthood.
Position: Outreach Support Worker
Location: Southeast England
Hours: Full-time or part-time – flexibility in working hours required
Contract: Permanent
Salary: £24,000 - £25,000 per annum (pro rata for part-time positions) depending on experience and qualifications plus £1200 per annum essential car user allowance.
Benefits: £1200 per annum essential car user allowance, twice yearly bonuses, pension, mileage paid and flexible working, no shift work.
Closing date: 5th April 2024
About the role:
As an Outreach Worker, your role will be to assist your allocated young people in tasks that will enable them to live independently. This support will involve advice, general help and moral support, financial assistance (advice about bill payments etc) and working with young people on completion of education awards (AQA). You will be expected to work with multiple agencies to deliver holistic packages of support.
This role includes travelling to various locations to carry out support sessions with young people.
You will be expected to provide key work sessions for young people as per their placement agreement. These sessions are to be structured so that the young person can be assisted in accessing local resources, budgeting, and assisting them with gaining appropriate life skills. Using outcomes stars as a tool and completing the progress on the interactive website.
You will be expected to keep a diary of all contact with each young person and professional and to complete Outcomes Star reports on the young person which are sent to placing workers. These reports contain information about the young person and the work that has been completed with them. It highlights areas of need to help to focus key work.
It will be necessary to attend meetings such as child protection conferences, review meetings and other meetings that are deemed necessary in providing the high-quality service that is expected by local authorities and stakeholders and to ensure service delivery meets young people’s needs. You will be offered support if required when attending these meetings.
Key responsibilities will include:
- To assist young people to live independently.
- To promote the 5 outcomes in the Every Child Matters Green Paper.
- Be healthy.
- Stay safe.
- Enjoy and achieve.
- Make a positive contribution.
- Achieve economic well-being.
- To provide a caring and supportive environment for young people which respects and affirms their racial, cultural and religious identity and lifestyle.
- To assist young people in the transition from adolescence to adulthood by equipping them with life skills and empowering them.
- To help young people to sustain their accommodation and provide mediation when required.
- To help the young person and all significant persons in the design and implementation of their care plans, considering the views of the young person.
- Establish a support network.
Essential Criteria:
- To be able to build appropriate relationships with young people and form good communication.
- To be able to develop and maintain good working relationships with colleagues, young people, and their families as well as other professional organisations and stakeholders.
- To be able to follow all safeguarding procedures and to ensure the safety and welfare of children, young people, and vulnerable adults.
- UK driving license and use of a suitable and safe car for work, which is covered by business insurance.
- The ability to understand the needs of a young person and meet those needs through planning and assessment and an outcomes-led focus.
- Emotional resilience in working with challenging behaviours, maintenance of professional boundaries and ability to maintain positive working relationships.
- Experience of working with children/adolescents.
- Knowledge of Child Protection and Leaving Care Legislation.
About the organisation:
The employer aims to provide support to help young people adjust from adolescence to adulthood and to enable them to live independently long term.
The organisation enables the young person to take calculated risks so that they may learn from their mistakes how to cope with the pressures and responsibilities of living in the community. They deliver tailored packages of support to all young people.
THIS POST IS SUBJECT TO THE FOLLOWING CRITERIA BEING MET
- Suitably experienced / qualified – evidence of qualifications required
- Satisfactory formal interview at Head Office
- Satisfactory second interview (shadowing working alongside staff and interview by a young person)
- Satisfactory References at least 2 professional references and 1 character reference
- Full clean driving license
- Access to a suitable car with valid insurance, tax, and MOT
- Satisfactory enhanced DBS (Formerly CRB) Disclosure
You may also have experience in areas such as: Schools Engagement Coordinator, Volunteer Coordinator, School Partnerships Lead, School Impact Officer, School Impact, School, Primary School, Senior School, Early Years, EYF, Volunteer Recruitment, Teacher, Education, School Engagement, Volunteer Management, Volunteer, Volunteer Engagement
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.