Do you have experience and a genuine desire to support and advocate for refugees, asylum seekers and vulnerable migrants?

About the role

Street Legal is a unique cross-sector collaboration aiming to provide access to impartial, confidential and free immigration advice for non-UK nationals who sleep rough on the streets of London. Street Legal tackles rough sleeping through a combination of immigration advice, temporary housing and training for the homelessness and migration sectors. During this process people are helped to access temporary accommodation at St Mungo’s, support services and healthcare. They also receive food, clothing, toiletries and travel support.

We are currently looking for a committed and passionate individual to join the Street Legal team as a Project Worker where you will provide support to clients during their short-stay at our 12 bed accommodation service.

In this role:

• You will provide high-quality housing support, care and advice for our clients that focuses on their strengths and goals, and is delivered in a way that suits them.

• You will organise and undertake formal and informal key working activities in a way that effectively encourages engagement, and promotes opportunities for ongoing support.

• Work in partnership with specialist staff and external partners you will be responsible for supporting the working shift pattern of the service, whilst holding a case load of clients from the hostel.

• You will work on 9-5/ Mon-Fri shift rota.

What we’re looking for

To succeed in this highly rewarding role you will have:

• An excellent understanding of the issues faced by homeless or vulnerably housed people – you may have had personal experience of homelessness yourself.

• Some experience of helping vulnerable people to identify personal goals and supporting them through a process of change.

• A sound understanding of the support needs of people with No Recourse to Public Funds, low incomes, and professional boundary issues is essential for this role.

• Above all we are looking for inspirational, committed individuals who have a genuine desire to support people to transform their lives.

What we offer

• Excellent Development and Growth Opportunities

St Mungo’s employees are encouraged to consider opportunities to develop new skills or progress including; secondments, internal transfers, application to new roles in the organisation or just to get involved in various projects happening within the organisation.

As a result last year 35% of our vacancies were filled by promotions. In 2019 we achieved We Invest in People Gold level accreditation and are one of just 3% of housing associations to achieve this standard; 82% of staff who took part in the IIP survey say St Mungo’s is a great place to work.

• A Diverse and Inclusive Work Place

At St Mungo’s, equality, diversity and inclusion are central to the organisation's values and how we work. We are proud of our commitment to diversity and inclusion and have 8 great Diversity Networks to support clients and staff from different backgrounds so they are able to be their best selves. Our Networks include: BAME, Carer’s and Parent’s, Lived Experience, LGBTQIA+, Disability Awareness, South West, Irish and Women’s Action.

• Pay and Other Benefits

St Mungo’s is proud to pay client facing staff above average for the sector. We run a cycle to work scheme and also offer season tickets loans to all staff.

St Mungo’s contribute 4% of your gross annual salary, and you are able to enrol in the Defined Contribution scheme following a successful probationary period in which the employer contribution is 6%.

What we do

At St Mungo’s our vision is that everyone has a place to call home and can fulfil their hopes and ambitions. As a homelessness charity and housing association, our clients are at the heart of what we do, and in 2019 we supported nearly 30,000 people who were either homeless or at risk of becoming homeless. Our staff are crucial to making this happen.

How to apply

To find out more and apply please go to the St Mungo’s careers page on our website. 

To view the job description and guidance on completing your application form, please click on the ‘document available’ tab at the top of the advert page on our website.

Closing date: 10am on 17 June 2020

Interview and assessments on: 1-2 July 2020 (to be held remotely via video conference call)

It is a requirement for this post that an enhanced DBS disclosure check will be undertaken for the successful candidate.

Please be advised that all appointments will be made on St Mungo’s current standard Terms and Conditions (T&Cs); this also applies to any internal candidates.

Recruiting a Waking Night Support Worker to join our Homeslessness and Complex Needs Services in Hackney!

£20,124 per annum, working 36 hours per week plus 25 days Annual Leave, Pension schemes, Staff discounts, healthcare and more.

Hackney Road Abstinent Service delivers support in partnership with the local drug and alcohol agency as well as various external agencies. The aim of the service is to re-enable customers and support them to move on as part of a planned process dependent on them evidencing successful maintenance and compliance of planned scripting and abstinent stability using the Recovery Model. The service is a 35 bedded abstinence project which provides temporary accommodation to individuals who are currently abstaining from drug/alcohol use.

Job Overview:

Waking Night Support Workers will provide 'core' support to assist customers to develop the skills they require to meet their assessed needs and recovery goals. This will include providing support with the physical, domestic, emotional and social needs of the customers of the service. They will work with customers to manage their tenancies and live independent lives in the community. In particular Waking Night Support Workers will deliver site-based support, ensuring a safe and effective environment and be proactive in responding to emerging support needs and concerns

Key Responsibilities:

- Build supportive, trusting relationships with customers
- Participate in the support planning and risk management, as facilitated by the lead Support Worker
- Take on some 'co-key working' responsibilities for a caseload as required and conduct regular key work sessions that are innovative and engaging in order to achieve Support Plan goals
- Ensure the service environment is positive, supportive and a place of safety and stability for customers including being proactive in supporting emerging needs, risks, incidents and visitor arrangements
- Arrange for support effective out-of-hours responses to serious matters of concern or incidents that require additional input to safely resolve. This will include communicating emerging needs or presenting issues clearly and articulately to appropriate services in order to gain an effective response as required
- Deliver all aspects of support to enable a customer to develop independent living skills as appropriate to the individual needs of the customer. This may include practical tasks that are essential for independent living such as handling mail and supporting phone calls. This may also include delivering personal and physical care, including but not limited to support with personal hygiene, meal preparation, medication management and personal finances as required
- Support customers to undertake domestic tasks, including practical assistance to ensure a high quality living environment that promotes customers' dignity, respect and allows customers to feel safe and welcome in their own home. In some cases, this will include hands on support to maintain customers' living standards, including enabling a clean, safe and homely environment.
- Enable customers to make full use of community and neighbourhood facilities by providing support and advice as required
- Report any observations relating to customers welfare
- Shift lead, ensuring effective coordination of staff time so that all planned service and customer activities are attended to during the course of the shift
- Adhere to all the policies and procedures of Look Ahead Housing & Care plus those specific to the project, including any statutory requirements
- Ensure Look Ahead Health and Safety policies are adhered to at all times and uphold all health and safety responsibilities within relevant policies and local protocols
- Adhere to all other Look Ahead policies and procedures
- Maintain a good standard of records as required at the project under the direction of the Managers
- Participate in team meetings/reviews and the development of the service as required
- Engaging in Learning and Development activity to increase knowledge and skills
- Undertake any other duties consistent with the grade and nature of the post as may be reasonably assigned

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead.

For more information or to apply please visit our website.

Refuge is the UK’s largest provider of specialist services for victims of all forms of gender-based violence (domestic, sexual, so called ‘honour’ violence, modern slavery and human trafficking, prostitution, forced marriage, stalking and FGM). Every day we support over 6,000 women and children in our national network of services.  These include Independent Domestic, Sexual and Gender-based Violence Advocacy services (IDVAs/ISVAs and IGVAs), community outreach, specialist refuge accommodation, sanctuary services, culturally-specific services and the Freephone 24 Hour National Domestic Abuse Helpline. We advise Government and lobby hard to keep violence against women and girls high on the public agenda. We run award-winning prevention and public education campaigns, manage a busy press office and website, and we are an accredited training provider. We give a voice to the voiceless.

We are recruiting for a Community Outreach Worker as part of an innovative project providing high quality personal welfare support to survivors of domestic violence with complex needs.

You will work with a wide variety of underrepresented groups such as: BME communities; young people aged over 16; survivors with mental health issues that need specialist support linked to trauma; survivors with substance misuse issues; and socially excluded groups such as street homeless women.

You will work across the borough in an outreach model which ensures that it is available to meet the needs of hard to reach communities whose needs are currently unmet.

Methodical and well-organised, you will have significant proven experience of providing direct emotional, practical and welfare support, ideally within a relevant field such as a refuge, women’s advice centre or residential setting. You will be experienced in identifying and responding to the risks to and needs of survivors of domestic violence. With an up-to-date knowledge of relevant civil and criminal legislation, you will have a demonstrable ability to use Microsoft Office and the ability to build and develop supportive relationships with survivors and their children fleeing domestic violence. 

All candidates must demonstrate a commitment to the feminist values of empowerment and equality which underpin all of our work. Successful applicants will be expected to work within Refuge’s Values and Behaviour Framework and demonstrate these in their everyday work.

Competitive salary offering annual progression within points of the salary grade, 28 days annual leave increasing to 30 days, pension scheme with People’s pension that includes a 6% Employer contribution, comprehensive EAP.

Refuge is proud to be a leader in its field and an employer of choice with leading edge systems for supervision, quality management and development. We offer the first Regulated Qualifications Framework (RQF) accredited qualification for our profession. 

Please visit Refuge’s website for further details and other opportunities.

Closing Date: 17th June 2020

This is a permanent and full time role.

An enhanced Disclosure Barring Service (DBS) certificate will be required for this role.

Refuge is committed to quality, equality and diversity and welcomes applications from all sections of the community. This post however is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.

No agencies please - as a charity we work hard to keep our costs down.

Refuge is the UK’s largest provider of specialist services for victims of all forms of gender-based violence (domestic, sexual, so called ‘honour’ violence, modern slavery and human trafficking, prostitution, forced marriage, stalking and FGM). Every day we support over 6,500 women and children in our national network of services.  These include Independent Domestic, Sexual and Gender-based Violence Advocacy services (IDVAs/ISVAs and IGVAs), community outreach, specialist refuge accommodation, sanctuary services, culturally-specific services and the Freephone 24 Hour National Domestic Abuse Helpline. We advise Government and lobby hard to keep violence against women and girls high on the public agenda. We run award-winning prevention and public education campaigns, manage a busy press office and website, and we are an accredited training provider. We give a voice to the voiceless.

Refuge’s Freephone 24 Hour National Domestic Abuse Helpline, is a national service for women experiencing domestic violence, their family, friends, colleagues and others calling on their behalf. The Helpline is staffed 24 hours a day by fully trained female helpline support workers and volunteers to give support, help and information.

We are recruiting National Domestic Abuse Helpline Workers to provide support and information to women experiencing domestic violence and other forms of violence against women and girls (VAWG), family and friends supporting them, and associated professionals, by providing, trauma-informed emotional support and practical help, led by the caller’s needs.

You will participate in answering helpline calls on a 24 hour rota system, assessing each call individually to ensure the highest standards of support. You will be involved in making referrals to women’s refuges and other agencies where appropriate, and complete reporting and evaluation data for the service.

You will have an awareness of domestic violence issues, together with the ability to assess the needs of callers to the helpline. In addition you will possess excellent communication and interpersonal skills combined with a non-judgmental and confidential approach to supporting women. You will be well organised and have a demonstrable ability to use Microsoft Office. The ability to remain calm and resilient is essential, as is an up-to-date knowledge of housing, criminal, civil and welfare rights legislation relating to domestic violence.

Competitive salary offering annual progression within points of the salary grade, 28 days annual leave increasing to 30 days, pension scheme with People’s pension that includes a 6% Employer contribution, comprehensive EAP.

All candidates must demonstrate a commitment to the feminist values of empowerment and equality, which underpin all of our work. Successful applicants will be expected to work within Refuge’s Values and Behaviour Framework and demonstrate these in their everyday work 

Refuge is proud to be a leader in its field and an employer of choice with leading edge systems for supervision, quality management and development. We offer the first Regulated Qualifications Framework (RQF) accredited qualification for our profession. 

As an ever expanding charity we are also able to provide career development opportunities including advancements into management roles across our range of services. 

Closing date - 17 June 2020

Interview date - w/c 22 June 2020

 An enhanced Disclosure Barring Service (DBS) certificate will be required for this role.

 This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.

Refuge is committed to quality, equality and diversity and welcomes applications from all sections of the community. All candidates must demonstrate a commitment to the feminist values of empowerment and equality, which underpins all of our work. 

No agencies please - as a charity we work hard to keep our costs down.

Resettlement Worker

We are looking for an experienced Resettlement Worker to join a brilliant, forward thinking homelessness Charity within a brand new role. Due to the current pandemic many rough sleepers have been moved into hotels and temporary accommodation, and it is now time to focus on resettling people back into the community before the projects are closed so that we can work towards the end goal of ending rough sleeping.

The successful candidate will manage a caseload of former rough sleepers and offer a range of support, including; referrals to sources of specialist long term support; advice and guidance; conducting assessments to identify support needs; developing relationships to help them meet their goals; and providing person centered support.

We need your support more than ever to help former rough sleepers successfully transition and to reduce the risk of returning to the streets.

If you are interested in this opportunity, please apply ASAP for further information.

Morgan Hunt is a multi award winning Employment Business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to permanent vacancies. Morgan Hunt is an equal opportunities employer, job suitability are assessed on merit in accordance with their skills, qualifications and abilities to perform the relevant duties required in a particular role.

For over 30 years the Complex needs hostel in Richmond has been SPEAR’s flagship accommodation service to those most in need. We currently have an exciting opportunity for an experienced Night Support Worker to join our enthusiastic and talented team providing 24 hour support to former rough sleepers who also experience some issues with substance misuse or mental health difficulty.

The hours of work will be from 9.45 p.m. to 8.15 a.m. and will be on a rota basis. For more information or to express interest please don’t hesitate to contact us.

Salary: £18,635 per annum-pro rata (full time salary £23,294) 

Hours: 30 per week

Contract Type: Permanent

Closing date: 25th March 2020

To apply, please submit your CV and the attached Application form.

Penrose is recruiting for talented, ambitious and caring staff to help deliver a major new pan-London service supporting people with personality disorders to resettle in the community and lead happy, healthy lives, free from crime.

As part of the Offender Personality Disorder (OPD) pathway, Penrose will be providing supported accommodation for 12 men and 4 women across three residential sites in Lambeth, Lewisham and Redbridge. Working in partnership with NHS England and HMPPS and receiving referrals from the National Probation Service, we will support men and women in the pathway being released from prison, secure healthcare settings or moving on from Approved Premises. Our 24-hour service will provide far more than a roof over people’s heads; it will offer a base for a range of 1-1 and group interventions, delivered by our teams and by external partners, that will equip residents with the skills and confidence to move on safely into independent living.

This is an exciting opportunity to make a real difference supporting some of the most complex people in the criminal justice system and helping make communities safer. We are looking for experienced staff who have the skills and ability to support and engage residents with a non-judgemental attitude within an enabling environment.

Your Role:

Your role will be based in Redbridge supported housing accommodation sites with possibility to work across locations.  We have day shifts as well night shifts available.

Duties: 

• To be creative in involving the service users in meetings which ensures they remain at the centre of the discussion and make choices and decisions.
• To support service users to achieve their goals, in line with their support plan.
• As part of service users support plan, to liaise with external professionals, e.g. GP’s, probation officer, Care Coordinators etc.
• Understanding of Risk Management within a Criminal Justice environment
• Facilitate and or support group sessions
• Ensure there is genuine engagement with the service users using appropriate methodologies and interventions
• Provide / arrange for various advice, advocacy and or information to service users in relation to physical health matters, substance misuse welfare benefits, education, employment and training, life skills and any other identified support needs.
• To positively respond to service users who may need assistance, seeking the support of the appropriate manager if necessary, in emergencies.
• Assist the staff team in managing security and safety, health & safety, maintenance, rent/charges collection, arrears and void control.
• Assist service users with arrangements for moving into the property, ensuring benefits are applied for, utilities connected, maintenance problems resolved, and that the property is properly furnished.
• Liaison with Agencies and Local Community
• Ensure timely information sharing with Offender Managers and other key stakeholders to support robust risk management and positive resettlement outcomes
• To undertake administrative tasks as part of regular duties ensuring that these are completed accurately and in a timely manner.
• Ensure Service Users receive a high quality and responsive service.
• Communicatee effectively.
• Promote and encourage best practice in HSE.

Excellent communication skills and being able to develop strong working relationships will also be crucial to this role. You will have a passion for working with people with experience of the criminal justice system and/or with other marginalised groups, and a belief that everyone can turn their life around regardless of past or present circumstances.

Why work with us?

Excellent core and on-going training aligned with personal development plan

• Access to employee assistance programme
• Medi-cash which includes the following:
• Discount gym membership
• Routine eye tests, glasses and contact lenses
• Dental treatment via NHS or Private
• Physiotherapy, Indian Head Massage and a range of other therapies
• 25 days holiday increasing to 26 days after 2 years and increasing 1 day per year up to 30 days annual leave
• Life Assurance

All successful applicants will be required to undertake an Enhances DBS and provide employment references covering 3 years period including one from your most recent employer.

Candidates must demonstrate an understanding of the issues relating to equal opportunities in service delivery and provision and to actively promote ways of eradicating racism, sexism, and other forms of negative discrimination though the group’s policies and procedures.

We are looking to recruit highly motivated and committed people to join our high performing, friendly and supportive housing support teams, who pride themselves on the difference they make to our clients lives daily. 

SHP (Single Homeless Project) is one of London’s leading homelessness prevention charities and a dynamic and growing organisation changing 8,000 lives every year across London- from supporting people in crisis, to helping them take the final steps towards independence and employment.

In October 2018 we entered a brand-new partnership with MTC Novo and the National Probation Service, (NPS) to deliver a pan London housing support service.  With our staff co-located in probation offices, we have been providing a high-quality housing advice and access service across the entire NPS London Division.  We also work in close partnership with probation to support medium to high risk offenders to either sustain their current accommodation or secure new housing as needed. 

As a Housing Advice Worker, you will be joining our team, to deliver housing advice and guidance to medium-to-high support clients. Working with clients in your local boroughs you will produce comprehensive and high-quality assessments on the clients support needs; particularly their housing, employment and financial needs and accordingly follow the most suitable pathway for them. 

 To be successful for this post, you will need to have:

• An understanding of working in supported housing or floating support services, with a demonstrable knowledge of Housing and other related Legislation
• Experience of managing complex and difficult situations in relation to vulnerable people/client group(s).
• Ability to liaise effectively with a range of service providers or agencies in order to establish or improve services for clients.
• An understanding of the principles underlying a quality service and customer focused
• Ability to be self-motivating, work under pressure, and manage and prioritise time effectively.

Housing Advice Workers are based in Probation offices all over the London boroughs, the current vacant posts will be located at: 1x Lambeth and Wandsworth and 1x Merton, Richmond and Kingston.You will be located between a maximum of two offices and work closely with Probation staff.

Closing date for applications:ongoing recruitment

First round of interviews to be held on: 16th April 2020

This post will require an Enhanced DBS check to be processed for the successful applicant. 

SHP is actively committed to equal opportunities and the promotion of diversity and inclusion, in all of our services and workplaces.  We are also Disability Confident Committed, a Stonewall Diversity Champion and IIP accredited.  In the London Homelessness Awards 2019 one of our Projects has been commended for their work. 

Solace Women’s Aid is an innovative, exciting, grassroots charity working across London. Our purpose is to bring to an end the harm done through domestic and sexual violence to all survivors, and in particular women and children. Our work is holistic and empowering, working alongside survivors to achieve independent lives free from abuse.

You will be joining a team of committed and inspiring individuals whose dedication has saved the lives of thousands of women, men and children in the capital. We are looking for friendly and diligent individuals to join our services and help us make a difference.

About the Service

Our Crisis Intervention team will provide front-line support to accommodation based, advice and community services all over London across our organisation. As a member of the crisis staff team, you will cover vacancies in a variety of roles, providing a high quality support service to survivors of domestic and sexual abuse. 

About the Role

Within community services, you will typically fill roles as a worker or IDVA. As a worker you will carry out risk and needs assessments, safety planning, and individual support planning with survivors as well as advocating on their behalf with external agencies. As an IDVA you will also contribute to the local MARAC process; representing survivors at MARAC meetings and action planning alongside other agencies to improve survivor safety.

Within accommodation services you will typically fill the role of refuge worker. You will ensure the smooth running of the refuge, including the admission of survivors of domestic violence to the refuge. You will work with women to devise a support plan that meets their immediate practical and emotional needs and starts the process of recovery, linking women into more specialist support services where required.

As a member of the advice service you will be providing an effective and efficient advice and casework service to women affected by VAWG. The responsibilities will include working on the advice line on a rota basis and providing accurate advice, support, advocacy and casework  to women and girls affected by all forms of VAWG, carrying out effective and in-depth  casework, implementing the empowerment model and strength based approach, providing efficient advice and support to professionals calling the line, promote the services to reach as many women in need of the service as possible. The role also includes supporting and supervising our volunteers on the line. Ensuring the duty inbox is checked and the referrals are processed.

About You

If you demonstrate commitment, innovation, passion, non-judgemental and collaboration, you’ll thrive in our diverse feminist team of professional women. 

Ideal candidates will:
•    Have a sound understanding of practical, emotional, social and economic issues affecting survivors of domestic and sexual abuse.
•    Have in depth knowledge and confidentially advising on a range of options including safe housing, criminal justice, civil remedies
•    Have sound knowledge of adult and children safeguarding
•    Have excellent written and verbal communication skills
•    Thrive on working under pressure, prioritising workload and crisis management
•    Have a sensitive and non-judgemental approach when working with vulnerable clients
•    Be experienced in risk assessment, management and safety planning
•    Have the ability to have enhanced DBS
• Ideally CAADA/Safe Lives/Women’s Aid IDVA or DAPA qualified, or willingness to study.

In return, we offer great employee benefits including three per cent employer pension contribution, generous holiday entitlement and a focus on learning and development.

Interviews will be held on the 11th and 12th of June 2020.

About our work and values

Do you have passion for your work, a commitment to excellence and a desire to support some of the most vulnerable and excluded people in our communities? Could you support us to make positive lasting changes in people’s lives?

Providence Row works with more than a thousand homeless and vulnerably housed people a year in East London, offering an integrated service of crisis support, advice, recovery and learning and training programmes.  Our aim is to ensure that people who are so often excluded from mainstream services gain the support and opportunities they need to create a safe, healthy and sustainable life away from the streets. Central to our work are our core values of Compassion, Respect, Inclusiveness, Empowerment and Justice.  These inform the content, style and delivery of all our services.

This acclaimed project between Providence Row and the Royal London Hospital prevents patients from being discharged from hospital back onto the streets. It also improves the health and wellbeing of homeless people in East London, leading to reduced instances of mental-ill health, poor physical health and substance misuse.

The Routes to Roots project was established in partnership with the London Borough of Tower Hamlets and the Hospital Pathways Team at the Royal London Hospital (RLH) in October 2013. The project supports vulnerable and often very unwell people to prevent them from being discharged back onto the streets at the end of their treatment.  Through advice and support from our dedicated and experienced team, people’s housing, financial and health situations are improved and their long -term prospects for recovery and a sustained life away from the streets is greatly enhanced. The project has been instrumental in reducing A&E and hospital readmissions for this group alongside sustainment of accommodation.

The team consists of a Senior Personal Adviser and two Personal Advisers and is based out of Providence Row Charity with client facing time spent in Royal London Hospital.

Your contribution to our work and values

Passionate about providing quality support to some of the most vulnerable and excluded people in East London, you will have the drive and ambition to support your team to make positive lasting changes in people’s lives.

With experience of working with persons facing the challenges of homelessness, and a strong understanding of how other factors such as rough sleeping and mental health issues affect their health and wellbeing, you will live out our values in your approach to your work.

You will have experience and/or understanding of supporting vulnerable clients into accommodation through statutory and non-statutory pathways. 

Recruitment during Covid-19
During the COVID-19 restrictions, our interviews will be through video call.

Additionally, the successful applicant will be fully supported to work from home for the initial period where restrictions on non-essential travel are in place

About us
Crisis is the national charity for homeless people. We know that homelessness is not inevitable. We know that together we can end it.

This is an exciting time to join as we are now recruiting for 4 brand new Case Managers to join our existing team. We are expanding the team to support our housing-led approach for people experiencing homelessness.

In the first months of the role, the focus will be on a short-term housing led approach for a caseload of 10-15 people experiencing homelessness including those in temporary and emergency accommodation, facilitating access to more stable accommodation as part of the exit from hotel provision. This is part of the London response to the coronavirus pandemic. The role will then move to focus on provision of the existing case management service which works across London to provide housing outcomes for our guests at Crisis at Christmas

About the role
As a Case Manager, you will provide flexible person-centred support to guests from initially the hotels and then the Christmas project both during the week and afterwards, helping them to access and maintain accommodation. You will establish open and trusting relationships with guests who are/have been living on the streets or in temporary accommodation, offering high quality information, advice and support. Through establishing internal and external partnerships you will support clients to access services and achieve their outcomes. You will be supported by an administrator to record and monitor the progress of clients, ensuring the data is accurate.

About you
To be successful in this role you will have experience of working with people with complex needs who are experiencing homelessness, knowledge of trauma informed approaches with the ability to reflect on your own practise. You will be a highly skilled communicator and a great team player with the ability to form good networks to help provide solutions for the people we support.

Benefits
As a member of the team you will have access to a wide range of employee benefits including: 

• Interest free loans to purchase a train season ticket or a bike or for a deposit to secure a tenancy 
• Mandatory pension scheme, with an employer contribution of 8.5%
• 25 days’ annual leave which increases with service to 28 days

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience and career.

How to apply
If this sound likes the opportunity for you, please visit our website to apply online. The job description is available on our website by clicking on the 'Vacancy Details' button.

If you need to request an application in an alternative format, please contact the HR Team, contact details can be found our website.

Closing date: Sunday 14th June 2020 (23:59)

Interviews will be held remotely via Zoom on the 25th and 26th June 2020

We value diversity, promote equality and encourage applications from people of all backgrounds. We particularly welcome applications from people with lived experience of homelessness.

For more information about our work and to see our work in action, please visit our website.

Registered Charity Numbers: E&W1082947, SC040094

Recruitment during Covid-19
During the COVID-19 restrictions, our interviews will be through video call.

Additionally, the successful applicant will be fully supported to work from home for the initial period where restrictions on non-essential travel are in place
 
About us
Crisis is the national charity for homeless people. We know that homelessness is not inevitable. We know that together we can end it.

This role offers an exciting opportunity to join our new London Wide Team, as a member of Crisis’ Housing First service. Working across London the team will deliver person-centred, flexible, open-ended packages of support, advice and assistance to people who are/have been living on the streets, so that they can access and maintain a safe and secure home of their own.

In the first months of the role, the focus will be on providing intensive rapid rehousing support for people who need to exit hotel provision as part of the London response to the coronavirus pandemic. Once this phase is complete, the focus will move to provision of a longer-term Housing First service.

About the role
As a Housing First Coach you will deliver high quality person-centred support, using psychologically informed approaches, in line with Housing First principles. You will establish open and trusting relationships with people who have had long histories of homelessness or in temporary/insecure accommodation, enabling them to access and sustain accommodation and enable them to exercise choice and control over their lives.

In the initial stages of the role, work will focus on providing a short-term housing led approach for a caseload of 10-15 people experiencing homelessness including those in temporary and emergency accommodation, facilitating access to more stable accommodation where they can access appropriate resettlement and wider support to end their homelessness

About you
To be successful in this role you will be a self-starter, flexible and have experience of working collaboratively as part of a team and with internal and external partners. You will have experience of working with people who have faced severe and multiple exclusion and who may have complex needs and an understanding of the needs of people who have been homeless for long periods of time. You will be willing and able to provide practical assistance with moving into and maintaining a home – including direct help where necessary with tasks such as shopping, budgeting, cooking and cleaning.

You will also have a knowledge of Housing First and Housing Led approaches and the ability to work within a psychologically informed approach, including strengths-based approaches.

Benefits
As a member of the team you will have access to a wide range of employee benefits including:

• Interest free loans to purchase a train season ticket or a bike or for a deposit to secure a tenancy
• Mandatory pension scheme, with an employer contribution of 8.5%
• 25 days’ annual leave which increases with service to 28 days

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience and career.

How to apply
If this sound likes the opportunity for you, please click apply. The job description is available on our website by clicking on the 'Vacancy Details' button.

If you need to request an application in an alternative format, please contact the HR Team, contact details can be found on our website.

Closing date: Sunday 21st June (23.59)

Location – based initially at 66 Commercial Street, London with a plan to be based in Brent, London in 2021

We value diversity, promote equality and encourage applications from people of all backgrounds. We particularly welcome applications from people with lived experience of homelessness.

For more information about our work and to see out work in action, please visit our website.

Registered Charity Numbers: E&W1082947, SC040094

Recruitment during Covid-19
During the COVID-19 restrictions, our interviews will be through video call.

Additionally, the successful applicant will be fully supported to work from home for the initial period where restrictions on non-essential travel are in place

About us
Crisis is the national charity for homeless people. We know that homelessness is not inevitable. We know that together we can end it.

This is an exciting time to join the Housing First team, a new service for Crisis which offers open-ended, flexible and intensive support to people who are face multiple disadvantages.

About the role
As Housing First Team Leader, you will take a person-lead, holistic and trauma-informed approach to the support of members. You will provide effective line management to Housing First coaches in line with Housing First principles.

We are currently recruiting 2 Team Leaders. One will line manage the existing Housing First team and the other will line manage a new Housing First team. For the new Housing First team, work will initially focus on providing a short-term housing led approach for a caseload of 10-15 people experiencing homelessness including those in temporary and emergency accommodation, facilitating access to more stable accommodation as part of the exit from hotel provision. This is part of the London response to the coronavirus pandemic. Once this phase is complete, the focus will move to provision of a longer-term Housing First service.

About you
To be successful in this role you will be committed to the Housing First approach and principles, and to Crisis’ purpose and values including equality and social inclusion.

You will have experience of line managing and motivating a team - supporting those with multiple and complex needs - and taking a creative approach to managing change.

Benefits
As a member of the team you will have access to a wide range of employee benefits including: 

• Interest free loans to purchase a train season ticket or a bike or for a deposit to secure a tenancy
• Mandatory pension scheme, with an employer contribution of 8.5%
• 25 days’ annual leave which increases with service to 28 days

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience and career.

How to apply
If this sound likes the opportunity for you, please visit our website to apply online. The job description is available on our website by clicking on the 'Vacancy Details' button.

If you need to request an application in an alternative format, please contact the HR Team, contact details can be found on our website.

Closing date: Sunday 21st June 2020 (23:59)

Interviews will be held by Zoom on 1st and 2nd July 2020

We value diversity, promote equality and encourage applications from people of all backgrounds. We particularly welcome applications from people with lived experience of homelessness.

For more information about our work and to see our work in action, please visit our website.

Registered Charity Numbers: E&W1082947, SC040094

Have you got a good eye for detail, are you reliable and honest, do you want to make a

difference in our Residential Care Home?’

WLM’s mission is to empower people affected by homelessness, poverty and trauma to make positive changes in their lives.

WLM provides a range of services including supported accommodation for ex-military personnel, a residential care home for people with alcohol dependency, a hostel for men coming out of prison, advice and support for rough sleepers, affordable counselling and financial resilience services.

The Haven is a registered care home for men with chronic alcohol addiction.  It offers long term care and accommodation, providing a stable environment using a harm-reduction approach.

We need experienced Housekeepers with the ability to achieve and maintain the highest standards of cleanliness; the chosen candidate must be, enthusiastic, friendly and possess the right attitude in order to create a warm and comfortable environment for our residents. Must be able to handle the pressure and remain calm at all times. This role is required to be aware & compliant with safe working practises as laid down under the Health and Safety Act.

You will be responsible for cleaning & maintaining resident’s rooms, corridors & store rooms to ensure an outstanding standard.

The Housekeeper roles involve working on a shift rota which includes weekday, weekend day shifts and bank holidays.

To apply

• Please download the appropriate job description:
  • Permanent Full Time
  • Part-Time Temporary Maternity Cover

• Download and complete the application form.  Please ensure you indicate on the form which role you are applying for.
• Closing date for applications is midnight 26th June 2020.
• Interview dates to be confirmed

Please note this role is subject to an Enhanced DBS Check

Please also take the time to complete the Diversity Monitoring Form.