Accommodation Support Worker Jobs in Westminster, Greater London
Are you looking for the first step in a career where you can support vulnerable people to rebuild their lives?
The St Mungo’s Pan London Rough Sleeping Teams (No Second Night Out and Somewhere Safe to Stay) provide a rapid response service, intervening to ensure no one needs to sleep rough, our work is ongoing and we are currently looking for inspirational people to join our Pan London Assessment Triages, Staging Post Accommodation and Support Hotels across London.
In the role of a Hub Assistant Worker is to jointly manage the safe day to day running of the project with other members of the team and to provide basic support and advice to clients. You will also be the first point of contact for clients and visitors and coordinating the Health and Safety within the service.
In this vital role, it is essential that you are flexible to work on the weekly rota to ensure services are accessible to those who are homeless, at the time they most need our support. Hours for this role will be Monday - Friday (7.5 hours per day) with exact shift times to be agreed.
About you
We are always on the lookout for enthusiastic people to join us. If you have a genuine desire to support people to transform their lives you don’t need to have direct experience to succeed in these roles. Why not give it a go by joining the team to support our clients on their recovery journey?
If you have good interpersonal and listening skills, patience and resilience and the ability to adapt to new situations we will provide you with the rest through our training and development programs where you will develop the skills to provide high quality person centred support to clients.
If you have a good understanding of the complex issues faced by homeless people and the ability to manage complex behaviours and to deal with people who may be in a difficult personal or emotional situation we encourage you to apply!
You will be able to confirm your preferred location on your application form. If you are successful, we will do our best to match you to a vacancy in your preferred area. However, flexibly is essential as the Pan London teams continue to work in different settings and locations across the city at the current time to support clients where they need us the most.
How to apply
To find out more and apply please click the apply button.
Closing date: 10am on 8 April 2024
Interview and assessments on: w/c 18-23 April
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
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Young Persons Housing Advisor
Salary Banding: £27,500 per annum (salary banding)
Contract: 1 x Fixed Term Contract until end of March 2025 (possible extension depending on funding)
Hours: Full Time, 37 Hours Per Week
Location: Hybrid / Hatfield - Candidates must have a full driving license and use of own vehicle for business purposes
Herts Young Homeless is an independent charity and has been supporting vulnerable people in Hertfordshire since 1998. We are professional, passionate, collaborative and supportive charity that provides guidance to everyone who is in need of support.
We are looking for a dedicated and passionate Young Persons Housing Advisors to join our team based in Hatfield! You will be responsible for providing advice, guidance and support to vulnerable people aged 18-24 years.
How will you make a difference?
You will support vulnerable young people to find or maintain suitable accommodation. This involves setting up and or / sustaining their tenancies thus helping to prevent repeat homelessness. You will provide housing advice and support, including information on the relevant benefits and will assist them to identify other support needs, such as mental health issues.
The young people we support are amazing, inspiring and courageous. The challenges they face can test even the most resilient and they often lack the support needed to see them through difficult times; leaving them stressed, anxious and overwhelmed. We are looking for those who have the passion, patience and empathy to support our young people to overcome barriers and move forward in their lives, encouraging and enabling them to achieve and succeed.
What can we offer you?
- A supportive, knowledgeble team and organistion
- 25 days annual leave per annum (in addition to Bank Holidays & Public Holidays)
- Holiday Purchase Scheme
- People's Pension Plan contribution
- Group Life Insurance plan
- Opportunities for personal and career development
- Hybrid working - option to work from home up to 2 days per week
- An additional annual leave day on your Birthday
- Monthly draws to win ‘lunch on your manager’ or ‘leave work early’
- Medicash & Employee Assistance Programme - support with wellbeing & personal struggles/ Heath Cash Back Scheme
What will you be doing?
- Manage a caseload of young people aged 18-24yrs.
- Ensure that all young people work towards an agreed support plan which is regularly reviewed and adapted to ensure that they meet their individual needs and goals.
- Build a professional and trusting relationship with the young people to enable to them to engage with the support and improve their situation and prospects.
- Engage effectively in multi-agency working, developing collaborative relationships and partnerships with relevant staff in a range of agencies to broker and co-ordinate support for young people.
- Maintain an up-to-date knowledge of income related subjects such as benefits, money advice & grants.
- Be hyh’s benefits & money advice specialist, sharing knowledge and providing advice to the teams.
- Take the lead in developing and delivering benefits and/or money advice training.
- Work in partnership with the Catalyst Housing Floating Support staff to provide a consistent service countywide.
- Be ambassador for the charity both internally & externally to further hyh aims whilst protecting and enhancing its reputation.
- Immerse hyh’s values into your professional practice at all times.
- Establish and maintain excellent working relationships with external agencies and partners to ensure we are a provider of choice.
- Actively participate and provide valued contributions in supervision, team meetings and other meetings as appropriate.
- Work as part of a team by supporting, communicating, and engaging with your colleagues.
- Identify where crisis management is required and liaise with relevant services to ensure the crisis is responded to and prevented where possible.
What can you bring to the team?
- Candidates Must have a full clean driving license and use of own vehicle for business purposes
- Able to demonstrate an understanding of the problems facing homeless young people.
- Ability to engage and motivate young people, strong interpersonal skills including the ability to be appropriately assertive.
- General administrative skills (filling, record keeping and computer literacy)
- Ability to work effectively with a full and varied workload with conflicting deadlines.
- Excellent understanding of confidentially with strict professional boundaries and personal integrity
- Excellent planning, organisational & time management skills
- An understanding of the voluntary sector and the constraints placed upon voluntary sector organisation (desirable)
- Have a flexible working approach to the needs of the service users.
- IT literacy including excel, word, teams and outlook
- Highly motivated with the ability to work using your own initiative and as part of a team
- Excellent interpersonal skills with the ability to build positive professional relationships.
- Ability to communicate clearly both verbally and in writing
- Willingness to work flexibly where required.
- A commitment to undertake training where required and an enthusiasm for new challenges and experiences.
If you are passionate, conscientious and take pride in doing a job well and making a difference, then we would love to hear from you!
Our promise to you
Herts Young Homeless promises to act with the upmost integrity and respect when it comes to handling your data and will not share your details with any other client without 1) discussing the opportunity with you first and 2) without your verbal or written consent for us to do so
We would like a personal statement covering the following questions, please attach this with your CV to the application:
Why does this role interest you and what attracts you to HYH?
What is your experience of working with vulnerable people?
This role involves a lot of administration tasks, please describe your experience with this.
Closing Date 19th April 2024
Recruitment afternoon - proposed for 23rd April 2024
If you require any adjustments in the way you apply for this role, please contact us outlining how we can help make an application easier.
The client requests no contact from agencies or media sales.
Contract: Full Time, Permanent.
Salary: £58,00 - £69,00
Closing Date: 8th April 2024.
Interviews will be held w/c 15th April 2024.
Centrepoint, the UK’s leading youth homelessness charity, is looking for Head Of Relationship Fundraising to join our Fundraising Team based in London or Manchester.
About us
We help vulnerable young people by giving them the practical and emotional support they need to find a job and live independently. Centrepoint provides homeless young people with accommodation, health support and life skills in order to get them back into education, training and employment. We want to end youth homelessness by 2037.
Together with our partners, we support over 16,000 young people each year.
As the Head of Relationship Fundraising at Centrepoint, you will be a pivotal member of our Fundraising Leadership Team (FLT), spearheading the strategic direction and expansion of our high-value giving portfolio. Managing a dedicated team of 18 fundraisers, you will lead the charge in driving growth across Corporate Partnerships, Philanthropy, Trusts, Foundations, and Government Funding streams. With a focus on nurturing long-term relationships, you will oversee the delivery of £6.4 million in income for FY2024-2025.
What you will be doing
- Crafting and executing a dynamic Relationship Fundraising strategy, fostering collaborative efforts across teams to maximize the potential of high-value income streams.
- Taking ownership of the Corporate Partnerships strategy, guiding the team in cultivating robust new business pipelines and implementing structured account management processes to cultivate sustainable, long-term partnerships.
- Championing the growth of our Philanthropy function, providing strategic support to bolster prospect pipelines and ensure exceptional supporter experiences for our high net worth donors.
- Driving the Trusts and Foundations function forward by setting clear strategic directives to enhance our pipeline for substantial grants.
- Providing inspirational leadership to the Relationship Fundraising team, fostering a culture of motivation and empowerment to achieve ambitious fundraising goals.
- Actively participating in the Fundraising Leadership Team and collaborating effectively with key stakeholders across the organization, including the Senior Leadership Team, to ensure seamless integration and alignment of Relationship Fundraising initiatives with organizational objectives.
About you
We are seeking a dynamic individual with extensive experience and a proven track record in growing high-value income streams within the fundraising landscape. The ideal candidate will possess:
- Demonstrated expertise in at least two of the fundraising disciplines overseen by the Relationship Fundraising function, with a strong understanding of the principles and practices involved.
- A strategic mindset coupled with the ability to translate vision into actionable plans, driving measurable results and fostering sustainable income growth.
- Exceptional leadership and team management skills, with a knack for inspiring and motivating others to perform at their best.
- Excellent communication and interpersonal abilities, enabling effective collaboration with diverse stakeholders and teams.
- A commitment to Centrepoint's mission and values, with a passion for making a positive impact in the lives of young people experiencing homelessness.
If you are a proactive and visionary leader with a passion for driving social change, we invite you to join us in our mission to create a brighter future for vulnerable youth.
Why join Centrepoint?
In return for your efforts you’ll receive a competitive salary, excellent training and development, and a host of staff benefits including:
- 25 days of annual leave per year, rising by one day per year to a maximum of 27 days
- Healthcare cash plan (Cover the costs of a wide range of medical treatment including Dental, Optical, Complementary and Alternative therapies).
- Private Medical insurance
- Income protection
- Employer pension contributions of 5%
- Access to Cycle 2 Work loan scheme
- An interest-free travel loan
At Centrepoint we challenge the discrimination within society that contributes to youth homelessness, and we are just as committed to fairness and equality within Centrepoint itself. We are passionate about ensuring all of our colleagues are made to feel included in the work we do and that we value the rich diversity within the organization.
We are an equal opportunities employer and we welcome applications regardless of sex, gender, race, age, belief in any religion and none, gender identity, ethnic origin, class, sexuality, nationality, appearance, unrelated criminal activities, disability, responsibility for dependents, part time or shift workers, being HIV positive or living with AIDS, lived experience of homelessness or using young people’s services and any other matter which causes a person to be treated with injustice.
Centrepoint’s policy is to recruit, employ and promote people on the basis of their suitability for the work to be performed, and to this end, our aim is to ensure that all applicants, employees and volunteers receive equal treatment.
Don’t miss out on this fantastic opportunity to join our team as a Head Of Relationship Fundraising click ‘Apply’ now!
The client requests no contact from agencies or media sales.
Prospectus is pleased to be working with a small and locally focused homelessness charity, supporting individuals and households that are facing housing issues across Enfield and Haringey. Delivering services to rough sleepers and those at risk of rough sleeping, their mission is to break cycles of poverty and disadvantage and tackle the issue of homelessness. They are now seeking a Lead Support Worker to join their team on FTC basis, initially until October 2024.
In 2021, the charity opened a day centre, set up to meet the needs of those rough sleeping and on the cusp of homelessness in the borough, to provide daytime respite and independent housing related support. Since then, they have continued to deliver a night shelter provision to rough sleeping clients which is open and accessible 24 hours a day.
In this role, you will lead their single occupancy night shelter provision as well as support the Day centre. The role will involve processing referrals into the project, undertaking initial assessments, conducting in-depth housing-related casework, and working effectively internally and with external partners to ensure clients are able to access the variety of support they need. You will also support service users from the Day Centre, supporting them with accessing services, attending appointments and general housing and homelessness related support.
Due to the nature of the role, you will have experience in building relationships and supporting vulnerable, disadvantaged, or excluded client groups, as well as dealing with challenging behaviours within a similar setting to the homelessness sector, as well as experience of managing and developing projects. It is desirable you have knowledge of issues facing people with ‘no recourse to public funds’, Housing Legislation, and other relevant legislation for vulnerable adults and of various statutory and voluntary agencies and projects offering advice services, accommodation, outreach and primary needs provision.
The working pattern for this position is 37.5 hours per week, Monday -Friday, 8am-4pm or 9am-5pm. You will spend Monday and Tuesday at the accommodation Hub and the remaining days at the Day Centre/outreach. An Enhanced DBS for Adults is essential, and please only apply if you are available to start immediately or with no more than a 1/2 week notice period.
To apply, please register your interest and submit your CV by clicking 'apply now' below. Covering letters are not required at this stage.
As a specialist Recruitment Practice, we are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. We invest in your journey as a candidate and are committed to supporting you in your application.
Trainer – Homelessness & Multiple Disadvantage
Location: London
Job Type: Fixed-term – 12 months (contract extension based on based on funding availability)
Salary range per annum: £29,556 - £32,139
Closing date: 9am on 16th April 2024
Potential interview date: 22nd April 2024
The opportunity
We are seeking a passionate and dedicated candidate to join our Housing team at Standing Together. If you are someone who shares our passion to improve the lives of some of the most vulnerable groups then we would love to hear from you.
This is an exciting time in the Housing team development. We are expanding the Housing First & Homelessness team to support our new project, which is developing the DAHA accreditation framework for homelessness and supported accommodation services. We are looking for an experienced trainer to come on board and lead on the delivery of our bespoke suite of training for frontline homelessness/rough sleeping teams and supported accommodation organisations. You will work across the Homelessness and Training teams withing the Housing Team at STADA so need to be flexible and a strong team player.
We are looking for a creative and passionate, motivated, and engaging person who truly understands and can clearly communicate to learners the impact of domestic abuse on individuals experiencing homelessness and multiple disadvantage and can support frontline workers in homelessness settings to identify and respond to domestic abuse as part of a Coordinated Community Response.
For further information about the role, please see the job description and person specification attached.
About us
Standing Together was founded 20 years ago with the ambition to eradicate domestic abuse by transforming the way organisations and individuals think about, prevent, and respond to it.
We are a national charity bringing communities together to end domestic abuse. Standing Together pioneered the Coordinated Community Response (CCR) approach in the UK, a multi-agency partnership model for keeping survivors safe and holding abusers to account. The Housing Team at STADA, focuses on responding to the housing and homelessness needs of victims/survivors of domestic abuse, through influencing national and local policy and practice, across all relevant agencies, but with a particular focus on the role of the housing and homelessness sector as a part of a Coordinated Community Response to domestic abuse.
Benefits:
- 25 annual leave days Holiday plus all English bank holidays
- 1 day's leave for religious / cultural observation
- Generous Pension scheme
- Private Healthcare Scheme (post probation)
- Flexible working opportunities
- Training and development opportunities
Applicants must have existing Right to Work in the UK and undergo a Basic Disclosure & Barring Service (DBS) check (paid for by Standing Together), in-line with Charity Commission guidance.
Here at STADA, we do not discriminate in employment based on race, religion, sexual orientation, disability, age, national origin, marital status, medical history, parental status or genetic information. STADA is committed to encouraging equality, diversity and inclusion among our workforce, and eliminating unlawful discrimination.
The aim is for our workforce to be truly representative of all sections of society and for each employee to feel respected and able to give their best. We welcome and encourage applications from candidates of all backgrounds and experiences.
How to apply
If you’re interested in applying for this role, please apply here, on the Hireful website. You will be asked to submit your CV and complete a statement (max 1500 words) demonstrating how you meet the person specification found in the Job Description.
Please also look at the job description and personal specification, which you can download from this page (on the right hand corner).
REF-212 891
Are you passionate about making a real difference in the world? Do you want to leverage your skills to combat homelessness for children and young people? Then we have the perfect opportunity for you.
We are looking to recruit an Immigration Administrator to support the smooth running of our Immigration service. This is an exciting role that will provide high quality support to a team of solicitors and immigration advisors to ensure that our clients receive strong representation to resolve their immigration status. You will be the first point of contact for key stakeholders, provide a positive and supportive welcome to all clients and conduct a regular telephone triage service to ensure that the centre is identifying the clients that are in most need of our support. You will also ensure that client records are kept up to date and documentation securely stored on our InForm Salesforce and SharePoint systems.
Please refer to the job description for further information. In your cv and cover letter, please outline how you meet the requirements of the role and why you would like to work for us. You must account for any gaps in your employment history.
We are committed to safeguarding and promoting the welfare of children. The Centre requires job applicants, staff and volunteers to complete a criminal records self-declaration and undertake a DBS check.
The client requests no contact from agencies or media sales.
About us
Crisis is the national charity for homeless people. We know that homelessness is not inevitable. We know that together we can end it.
A unique opportunity to support housing access that ends homelessness…
About the role
Title: Housing Access Officer - known internally as Housing Procurement Officer
Location: London; Up to two days working from home may be considered in line with Crisis’ hybrid policy
You’ll join our London Wide Services at an exciting time, helping to deliver an outstanding pan London property access service across the private and social rented sector and contributing to the delivery of Housing First. Working alongside a variety of services across the organisation, you will identify housing opportunities, negotiate new partnerships, nurture existing relationships, and strive to establish routes into sustainable housing for people who have experienced homelessness by working with Landlords across London.
It’s a role requiring a creative approach and strong negotiation skills as you partner with both Landlords and Crisis’ Client Services. You will be responsible for bringing two sectors together and ensuring the interest of everyone involved are looked after, supporting the creation of tenancies that end people’s homelessness. The role is pan London, and you will work collaboratively with our 3 London services to ensure tenants receive the support they need to sustain their homes. There is scope for development of the role and plenty of support. It’s a fantastic opportunity!
Crisis is also in the process of establishing a brand new lettings agency, in partnership with Homes for Good – Scotland’s award winning social enterprise letting agency. The new lettings agency will launch in early 2024 and we envisage the housing access roles working closely with the new business.
About you
Understanding of housing law is essential along with the ability to develop, build and maintain key relationships.
Crisis are looking for a talented, motivated individual to join the Housing Access Team in London who wants to use their skills and experience working with landlords in the private sector, accessing accommodation to help end homelessness for the people we support.
With in-depth knowledge of the housing market in London, its unique challenges and opportunities and possessing excellent interpersonal skills which will support them to negotiate with landlords and access good quality affordable accommodation for our members. Thorough understanding of landlord’s legal responsibilities is essential coupled with insight into the needs of people experiencing homelessness and the challenges and stigma they face accessing good quality affordable accommodation.
A good understanding of the benefits system and how it relates to housing is key along with an ability to work alongside colleagues directly supporting people experiencing homelessness to ensure they are supported into sustainable tenancies so their homelessness is ended for good.
We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.
Working at Crisis
As a member of the team, you will have access to a wide range of employee benefits including:
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Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy
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Pension scheme with an employer contribution of 8.5%
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28 days’ annual leave
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Enhanced maternity, paternity, shared parental, and adoption pay
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Flexible working around the core hours 10am-4pm
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And more! (Full list of benefits available on website)
Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.
When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.
How to apply
If this sound likes the opportunity for you, please click on the 'Apply for Job' button below.
Closing date: Monday 15 April 2024 (at 23:59)
Interviews will be held w/c 29th April
Accessibility
We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help.
Registered Charity Numbers: E&W1082947, SC040094
The client requests no contact from agencies or media sales.
Whatever your experience of street homelessness and its impact on people’s lives – personal or professional – when you join the Thames Reach team as Senior Employment Specialist, we’ll make the best use of all your understanding, compassion, and commitment.
About us…
Thames Reach runs projects and services that help to end homelessness in London. We work directly with homeless people on the streets and in hostels. We work to prevent vulnerable people from becoming homeless. We help formerly homeless people get their lives back on track. We help people find work and access training and volunteering opportunities.
Is our mission easy? No, but we never give up on people. Last year we helped more than 11,000 people.
Is our work rewarding? Yes, in every sense. We’re listed as one of the top 100 Best Workplaces in the UK. There’s no better place to develop or transfer your skills and build a fulfilling career.
About this role…
The area of Prevention supports vulnerable people by providing them with skills, housing advice, accommodation, and tenancy sustainment support. All the services within the area of prevention work to help people transition towards leading independent lives.
We are looking for a Senior Employment Specialist to join the Lambeth Individual Placement Support Service team.
As a Senior Employment Specialist, you will be responsible for:
- Providing exceptional support to people with mental health issues into suitable and sustainable employment.
- Assertively engaging with people from referral, into work and beyond for sustainment, offering comprehensive support in skills identification and practical guidance.
- Playing a crucial role in supporting sustained success for people and employers post-employment.
- Establishing relationships with key stakeholders in mental health teams, with employers and skills providers for effective referrals and successful outcomes whilst supporting senior managers to compile monthly and quarterly data for reporting submissions.
- Ensuring accurate data collection, recording and maintenance of an up-to-date case management system.
- Managing volunteers and support the induction process as and when required and attending regular meetings with Mental Health teams.
To succeed as a Senior Employment Specialist, you will have:
- Knowledge and experience of providing employment support to vulnerable people.
- Experience with communicating and building relationships with diverse stakeholders.
- To be able to empower and motivate people to help build confidence and resilience.
- To be organised, have good time-management skills, and be able to keep clear and up-to-date records.
- Experience of working independently.
- Excellent IT and administrative skills.
We are listed in the top 100 UK Best Workplaces 2022 in the UK. As part of a commitment to our employees we offer:
- Generous holiday allowance – 29 days per year plus 8 public holidays (pro rata).
- Pension – we contribute 6.5% to your pension when you contribute 1.5%.
- Excellent development opportunities – career progression, regular supervision, and appraisals, and learning programmes to support your career with Thames Reach.
- Wellbeing support – our 24/7 employee assistance programme and opportunities for TOIL.
- Life assurance – four times your annual salary.
- Critical illness cover.
- Other benefits including interest free season ticket and cycle to work loans.
Closing date: 01/04/2024
Interview date: 16/04/2024
Thames Reach is committed to achieving a diverse workforce that reflects the communities we serve. We value, respect, and celebrate diversity. We welcome and encourage applicants from all sections of the community regardless of their history of homelessness, sex, race, disability, age, sexual orientation, or religious belief.
To apply visit our website and complete our application form.
For further information please contact, Kushba Bibi (contact details on our website).
Thames Reach is committed to safeguarding. Applicants must be willing to undergo pre-employment screening appropriate to the post, including, but not limited to checks with past employers and the Disclosure and Barring Service. Having a criminal record will not exclude you from applying but you will be asked to provide further details as most posts are considered exempt from the Rehabilitation of Offenders Act 1974.
Who are we?
Voice4Change England (V4CE) is a membership organisation with a vision to build a stronger and more inclusive civil society to meet the needs of BME and other disadvantaged communities by giving out grants, providing infrastructure support for the voluntary and community and social enterprise (VCSE) sector, campaigning on topical issues and policy and collaborating in groundbreaking research.
We are a small, friendly organisation looking to expand our teams over the coming months.
The role
Voice4Change England is recruiting for an Infrastructure and Development Officer who will effectively manage outreach and consultation with BME organisations and communities across London. We are looking for a proactive, motivated and outgoing person to join our Infrastructure and Development Team.
You will be passionate about social justice and addressing inequalities, can assess community needs and deliver infrastructure support addressing under-funding, and help to build sustainability and resilience in London BME groups as well as help groups develop opportunities for greater impact.
The role will be remote working with monthly meetings and project related travel across London
Main responsibilities
• Organise and deliver outreach to reach and engage BME organisations and be informed by them on needs and issues.
• Organise roadshows and other events to engage and consult with BME organisations on particular issues and themes that emerge from outreach and consultation.
• Contribute to the development of learning, advice, support and resources for BME organisations.
• Liaise with external agencies and service providers to help broker increased inclusion of BME organisations.
• Collaborate, inform and involve, as relevant, BME organisations to aid the development of this work.
• Produce reports for V4CE and funders on the impact and value of the outreach and development work
• Contribute to dissemination of the contribution of the London BME sector to increase external value and respect of its work and impact
Person specification
Education and Experience
· Knowledge of the issues and barriers faced by BME organisations and community groups
· Knowledge of individual BME organisational development needs and ability to add to this through consultation
· Knowledge of and commitment to the principles of equality and diversity
· Ability to analyse, synthesise and communicate complex issues in a clear manner
· Ability to plan and deliver training sessions
· Ability to aid capacity building and resilience by developing tools and templates suitable for groups at different stages of development
· Experience in roles involving stakeholder engagement and partnership building
· Experience of relevant infrastructure or development work (desirable)
· Experience of project and budget management (desirable)
· Knowledge of charity law and guidance (desirable)
Personal Attributes
· Self-motivated and able to use initiative
· Ability to work independently and collaboratively in a team setting
· Proactive and responsive
· Strong project management skills with ability to manage diverse tasks and priorities with attention to detail and accuracy.
· Excellent interpersonal skills combined with an ability to cultivate positive relationships
· Empathetic, tactful; able to relate to people and organisations of all backgrounds and with different needs while keeping to professional boundaries
· Solid communication skills, both written and oral.
What do we offer?
Our benefits include:
- Competitive salary
- 25 days annual leave plus bank holidays
- Flexible working hours
- Remote working with travel to London
- Pension with 5.5% employer contribution
- Support with professional development
How to apply
Apply by submitting your CV and supporting statement via the ‘Quick Apply’ button
Deadline: 23.59pm, 27th April 2024
Interview: Online interviews will be conducted in May 2024
Our Commitment to Equality, Diversity and Inclusion
We value diversity and inclusion in our workplace and believe that a diverse workforce brings a wide range of perspectives, ideas, and experiences, which ultimately contributes to the success of our organisation. By embracing diversity and providing equal opportunities, we believe that we can build a stronger, more innovative, and more successful team. We are proud to be an equal opportunity employer and are committed to maintaining an inclusive workplace for all.
If you require any reasonable accommodations during the application or interview process due to a disability or any other reason, please inform us, and we will make every effort to accommodate your needs.
The client requests no contact from agencies or media sales.
Who are we?
Voice4Change England (V4CE) is a membership organisation with a vision to build a stronger and more inclusive civil society to meet the needs of BME and other disadvantaged communities by giving out grants, providing infrastructure support for the voluntary and community and social enterprise (VCSE) sector, campaigning on topical issues and policy and collaborating in groundbreaking research.
We are a small, friendly organisation looking to expand our teams over the coming months.
The role
Voice4Change England is recruiting for an Infrastructure and Development Officer who will effectively manage outreach and consultation with BME organisations and communities across England. We are looking for a proactive, motivated and outgoing person to join our Infrastructure and Development Team.
You will be passionate about social justice and addressing inequalities, can assess community needs and deliver infrastructure support addressing under-funding, and help to build sustainability and resilience in BME groups as well as help groups develop opportunities for greater impact.
The role will be remote working with monthly meetings and project related travel across England.
Main responsibilities
• Organise and deliver outreach to reach and engage BME organisations and be informed by them on needs and issues.
• Organise roadshows and other events to engage and consult with BME organisations on particular issues and themes that emerge from outreach and consultation.
• Contribute to the development of learning, advice, support and resources for BME organisations.
• Liaise with external agencies and service providers to help broker increased inclusion of BME organisations.
• Collaborate, inform and involve, as relevant, BME organisations to aid the development of this work.
• Produce reports for V4CE and funders on the impact and value of the outreach and development work
• Contribute to dissemination of the contribution of the London BME sector to increase external value and respect of its work and impact
Person specification
Education and Experience
· Knowledge of the issues and barriers faced by BME organisations and community groups
· Knowledge of individual BME organisational development needs and ability to add to this through consultation
· Knowledge of and commitment to the principles of equality and diversity
· Ability to analyse, synthesise and communicate complex issues in a clear manner
· Ability to plan and deliver training sessions
· Ability to aid capacity building and resilience by developing tools and templates suitable for groups at different stages of development
· Experience in roles involving stakeholder engagement and partnership building
· Experience of relevant infrastructure or development work (desirable)
· Experience of project and budget management (desirable)
· Knowledge of charity law and guidance (desirable)
Personal Attributes
· Self-motivated and able to use initiative
· Ability to work independently and collaboratively in a team setting
· Proactive and responsive
· Strong project management skills with ability to manage diverse tasks and priorities with attention to detail and accuracy.
· Excellent interpersonal skills combined with an ability to cultivate positive relationships
· Empathetic, tactful; able to relate to people and organisations of all backgrounds and with different needs while keeping to professional boundaries
· Solid communication skills, both written and oral.
What do we offer?
Our benefits include:
- Competitive salary
- 25 days annual leave plus bank holidays
- Flexible working hours
- Remote working with travel to London
- Pension with 5.5% employer contribution
- Support with professional development
How to apply
Apply by submitting your CV and supporting statement via the ‘Quick Apply’ button
Deadline: 23.59pm, 27th April 2024
Interview: Online interviews will be conducted in May 2024
Our Commitment to Equality, Diversity and Inclusion
We value diversity and inclusion in our workplace and believe that a diverse workforce brings a wide range of perspectives, ideas, and experiences, which ultimately contributes to the success of our organisation. By embracing diversity and providing equal opportunities, we believe that we can build a stronger, more innovative, and more successful team. We are proud to be an equal opportunity employer and are committed to maintaining an inclusive workplace for all.
If you require any reasonable accommodations during the application or interview process due to a disability or any other reason, please inform us, and we will make every effort to accommodate your needs.
The client requests no contact from agencies or media sales.
Report to: Assistant Director Of Operations
Responsible for: N/A
Main Purpose:
Working as a specialist practitioner within our Hope intensive support team which is a peripatetic team you will be providing support, multiagency advocacy, case management support and guidance for support workers and clients in our refuges who are multiply disadvantaged and require intensive, well planned and implemented support to recover from the abuse they have experienced, to remain safe from further domestic abuse and to address the additional disadvantages they experience which put their wellbeing and that of their children at further risk. The role includes case management for refuge clients and families who are within the top 20% in terms of vulnerability. This could stem from a multiplicity of intersecting circumstances or being severely vulnerable in one specific area or a mixture of both, bringing expertise in supporting people with mental ill health and you will be a source of ad hoc professional advice for refuge practitioners delivering support to those with mental ill health within the remaining refuge caseload.
Key Responsibilities:
Corporate
1. To maintain and demonstrate a commitment to the Organisation’s vision and values and strategic aims and objectives.
2. To maintain high standards of professionalism and keep abreast of current legislation, standards, best practice and maintain a focus of continuous improvement.
3. To maintain knowledge of the Organisation’s operating environment.
Main Tasks
1. Carry out a complete and thorough family or individual needs assessment.
2. With consent of the client, ensure the participation of all third-party agencies that should be involved in the case to safeguard a strong multidisciplinary working arrangement to support the family/individual.
3. Build a relationship with the adult and any children and work with the adult directly on a one-to-one basis by phone, in person or online
4. Apply a trauma informed approach to establishing and maintaining effective relationships with each client through an understanding of the prevalence and impact of trauma and the complex paths to healing and recovery.
5. Support clients to assess their needs and aspirations, using a client centred, strengths-based approach in line with Safer Places values.
6. Manage and co-ordinate support plans, maintaining the clients’ wishes and priorities at all times.
7. Support clients to understand the range of options available to them for their mental health recovery.
8. Provide and ensure interventions enhance a client’s strengths and increase their involvement in valuable activities in the community and within Safe Accommodation
9. Ensure clients are supported to make choices and access the services identified. This may involve advocating on behalf of your clients for their rights and needs to be met.
10. Provide emotional support, as well as practical support, and signposting to other resources. This may involve attending other services and appointments with them.
11. Ensure support is provided to clients and their children living in the accommodation in line with a structured plan that is driven by the risks posed to the client and the needs and preferences of the individual client, which is regularly reviewed with the client and line manager to ensure it reflects their current situation and priorities across the caseload, using mandated best practice tools.
12. Forge effective professional and close working relationships with colleagues within Safer Places and in third party agencies conducting yourself always in a professional manner.
13. Ensure accurate records are set up and maintained for all contacts and activities following appropriate legislation and policy.
14. Respond to crises, safeguarding issues, and complaints effectively.
15. Oversee a case load of specific clients as directed by your manager, and act as a contact for client-related professionals whilst upholding GDPR personal data policies and procedures.
16. Attend regular casework supervision session with your manager and team to discuss and reflect on client-related work.
17. Take part in effective tasking and coordinating to manage risk, needs and choices of existing clients and referrals to best effect.
18. Ensure clients have in place, and have continuously reviewed with them, robust risk management plans to support them living safely and ensure that they always have 24 hour access to support in the event that a crisis arises and they need to be made safe using additional support.
19. All Safeguarding measures are delivered in respect of clients and their children and that at all times you adhere strictly to Safer Places policies and procedures in respect of Safeguarding vulnerable adults and children.
20. Work closely with external partner agencies, advocating on behalf of individual clients and the client group to ensure that those with specialist needs e.g. Mental Health, Substance Misuse, Legal etc. are able to receive a timely and appropriate service.
21. Support clients to improve their resilience and prospects by encouraging engagement with the various programmes and opportunities offered within the service such as specialist programmes for people who have experienced domestic abuse (Triple R), improving numeracy and literacy, ESOL, Employability and other programmes provided in house or by other community partners.
22. To work flexibly within the shift pattern allocated by your line manager
General
1. The role holder will be expected to perform any other duties that may reasonably be asked of them.
2. To participate fully in the 24 / 7 onsite rota.
3. To act in a professional manner at all times, communicating effectively with colleagues and partners, building and sustaining effective and appropriate relationships at all times with clients, colleagues and partners and complying with Safer Places policies and procedures.
4. The role holder will be able to work within the Safeguarding arena following organisation policies and procedures, be able to Recognise; Respond to; Report and Record Safeguarding issues and understand and make quality Safeguarding Referrals.
5. Comply with data protection legislation, information sharing policy and procedures and all legislation connected to your work. Act in a manner which preserves the confidentiality of all stakeholders.
6. Respect and value the diversity of the community in which the services works in, and recognise the needs and concerns of a diverse range of survivors ensuring the service is accessible to all.
7. Remain up-to-date and compliant with all organisational procedures policies and professional codes of conduct and uphold standards of best practice.
Experience:
- Managing complex casework including risk and needs assessment, safety and support planning, particularly with clients with multiple needs / disadvantages - Essential
- Experience of working effectively within a multi-agency environment - Essential
- Working with clients who have Mental Health - Essential
Skills and Knowledge:
- Have a good understanding of domestic abuse including the impact of domestic abuse on victims and their children.
- Be able to form good working relationships with clients whilst working within professional boundaries.
- Understand Safeguarding and child protection issues, and the legal responsibilities surrounding these issues.
- Understand the needs of vulnerable people.
- Have computer literacy skills and have some experience of working with databases.
- Have excellent communication, negotiation and advisory skills, both written and verbal when interacting with a range of agencies and individuals.
- Have strong crisis management skills and the ability to deal with stressful and difficult situations.
Qualifications
- Hold a clinical qualification or demonstrate equivalent experience in the mental health field.
- Safeguarding Adults Level 2 and / or Safeguarding Children Level 2 or demonstrable equivalent experience and the ability and commitment to achieve qualification within 6 months of appointment
OTHER REQUIREMENTS
- Car driver with access to vehicle - Essential
- Subject to Enhanced DBS Check - Essential
- Ability to work outside the normal office hours working flexibly within the shift pattern allocated by the line manager - Essential
Benefits:
- Competitive salary
- 28 days annual leave plus public/bank holidays. Pro-rata for part-time employees
- Pension Scheme
- Occupational sick pay (on completion of probation)
- Access to Bupa Healthy Minds Support Service
- Employee discount scheme
Upon receiving an offer:
- All staff must complete a DBS disclosure due to the nature of our services. You will also be required to bring proof of ID.
- We are legally bound to check the eligibility of all candidates to work in the U.K. We therefore must have proof of your NI number (either the NI card or a recent wage slip).
- As you will be driving in the course of your duties we are also bound by law to make sure your vehicle is safe and road worthy and needs to be insured for business use.
- We will require two satisfactory references, one of which should be from your most recent/current employer.
This service is run by women for women and is therefore restricted to women applicants under the Equality Act 2010, Schedule 9, and Part 1. Section 7(2) e of the Sex Discrimination Act 1975 apply. The post is exempt from the Rehabilitation of Offenders Act.
Purpose of the position
The primary role of the Governance Assistant is to provide administrative support to the workstreams under the Head of Governance, which include but are not limited to, annual work plan, royal charter, bylaws, elections, policies and procedures and GDPR compliance.
The Governance Assistant will act with integrity, positivity, energy, and adaptability, using their skills to build effective relationships and work within a shared vision.
The Governance Assistant will be a member of the Business Administration Team and will focus on supporting the Head of Governance to ensure the maintenance of high-quality governance processes within the organisation.
Key relationships
The Governance Assistant will be expected to establish and maintain effective working relationships with these key positions within the College of Paramedics including:
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Head of Governance;
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Executive Assistant to the Chief Executive;
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Other members of the Business Administration Team;
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President and Vice President;
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Chief Operating Officer;
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Chief Executive Group;
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Chairs and Members of the Paramedic and Student Councils;
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Administrative, membership, marketing, IT, and finance staff;
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Board of Trustees
The Governance Assistant’s duties and responsibilities include:
Governance
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Work closely with the Head of Governance to ensure the charity is compliant with regulatory requirements
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Maintain a good understanding of the governance processes and requirements, and work closely with the Head of Governance to ensure they are efficiently and effectively managed
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Maintain a good understanding of the implications for the role and organisation of the requirements of GDPR and other relevant legislation
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Maintain a good understanding of the need for effective policies and procedures, sustained within a robust review process
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Support the efficient and effective day-to-day functioning and co-ordination of the administrative activities associated with governance within the College of Paramedics
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Prioritise and time manage the administrative workload appropriately to meet specific deadlines.
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Support the Head of Governance on the election of trustees and member representatives as required, working with the Membership, Marketing and Engagement team and liaising with candidates, election services and incumbents.
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Provide administrative support for various governance aspects around the Board, Councils, member meetings, reporting and the Chief Executive Group
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Provide administrative support for aspects of Board Meetings/Committees and resources in the absence of the Executive Assistant to the Chief Executive
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Support with timely production of relevant minutes, reports, action summaries and follow ups alongside the Executive Assistant to the Chief Executive and Head of Governance
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Coordinate travel, venue bookings and accommodation for Board, Committees and Councils where appropriate
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Provide administrative support to the Royal Charter project
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Work closely with the Head of Governance to ensure relevant information is shared with third parties or stakeholders
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Oversee the formatting and editing process associated with key documents, in line with branding guidelines;
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Develop and maintain effective electronic filing systems ensuring that information is kept securely and is accessible as appropriate;
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Attend physical meetings at locations within the United Kingdom, as required;
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Undertake other tasks or projects that may arise;
Business Administration
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Providing cover and administrative support to the Executive Assistant to the Chief Executive and Personal Assistant in any absence or when the needs of the business demand
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Coordinating electronic diaries;
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The coordination and business arrangements for College of Paramedics meetings, including serving as a Secretariat for meetings, various established or short-term functions of the College. This includes but is not limited to preparing agendas, taking minutes, action logs, sourcing venues, liaising with delegates, booking travel and accommodation, catering, sourcing audio visual equipment and facilitating remote attendance, collating meeting documentation, recording minutes and /actions;
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Assist with the co-ordination of General Enquiries received by the College of Paramedics over the phone or via email/dedicated mailbox, including tracking responses to ensure all enquires are dealt with in a timely manner;
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Undertake and complete an ongoing development review process, set by, and reviewed on an ongoing basis.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Are you ready to join a team dedicated to creating lasting change in the lives of rough sleepers in Tower Hamlets?
About us
Providence Row believes that no one should have to sleep rough and that everyone should have access to the support they need to find a safe place to call home. The Rough Sleeping Drug and Alcohol Treatment Grant (RSDATG) programme was established in 2020 and is based within The Dellow Centre; run by Providence Row. The service aims to support and enhance the quality of life for all locally connected rough sleepers in the London Borough of Tower Hamlets; by offering through care service from initial engagement and harm reduction and for some, then moving into treatment, and then recovery.
The role:We are recruiting to fill two vacancies. The role will involve but is not limited to the following.
- Holding a caseload of people who are sleeping rough or at risk of homelessness through eviction, where their substance and/or alcohol use has impacted on their housing and ability to sustain accommodation
- To work collaboratively with partner agencies to ensure positive outcomes are achieved, safeguarding is shared and to increase the persons access to support services.
- Increase the total number of people accessing structured treatment & recovery through a bespoke pathway for rough sleepers as well as sustain treatment for these individuals, reduce their risks, and support bespoke planned treatment exits or transitions into community-based services (continuity of care).
- Reducing barriers of accessing Primary Healthcare services, such as GP registration, attending hospital appointments and specialist health services by advocating for and supporting clients.
- Attending and coordinating client related MDT’s and attendance at meetings relating to the rough sleeping community
- Delivering a non-judgemental, non-coercive needle exchange service that centres each person’s own goals in regard to their substance use and overall wellness.
- You will lead on delivery of Naloxone distribution & training internally and to external partners
- You have excellent communication skills and can create positive working relationships with a wide range of people, including external services.
- You will support the development of the service and ensure that you are delivering a solution-focussed and strength-based approach.
Benefits
- 27 days holiday plus bank holidays
- Generous pension scheme
- Cycle to work scheme
- Season ticket loan
- Employee assistance programme
- Monthly reflective practice
- Wide range of learning & development opportunities
To apply:Please upload your CV with a covering letter, detailing how you meet the job specification. CV’s without a covering letter will not be considered.
Research shows some people, especially women and marginalised groups, may hesitate to apply unless they match all the criteria. However, we want to assure everyone that we encourage applications from all individuals, regardless of whether they fulfil every point in the job description. Your unique perspective matters to us – please apply with confidence!
Interviews
Please note that we may interview on a rolling basis and therefore encourage early applications.
Providence Row is a charitable company limited by guarantee registered in England and Wales; company number 07452798 registered charity number 1140192.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
We are recruiting a volunteer officer to coordinate our volunteer-run projects and activities, currently delivered by 60+ committed volunteers. Managed by Praxis support coordinator, the candidate will work with services and function leads to identify and develop volunteer roles responding to the organisation's and service users' needs, with a particular emphasis on volunteer opportunities for people with lived experience of migration.
Praxis is a dynamic, award-winning human rights charity supporting migrants in crisis or at risk, ensuring that their essential human needs are met and they can overcome their barriers. We have more than 35 years of experience working with migrant communities, and in 2019 we supported around 2,000 people through expert legal advice, housing and peer support. Our holistic approach supports people away from a point of crisis and destitution towards safety, economic independence, social engagement and greater emotional wellbeing.
At Praxis, we work to build community, challenge exclusion and discrimination, influence policy and improve services. We played a leading role in exposing the Windrush scandal and advocate and campaign for lasting changes to policy and practice to address the root causes of the issues faced by at-risk migrants.
Please see our website to find out more about our work.
If you need us to make an adjustment or provide additional support as you apply for a role, please email our Recruitment team, who will contact you to discuss how we can help.
For further details, please contact Maria Iglesias, Head of Services Operations or Teya Cooper Support Coordinator.
To apply, send us your CV and cover letter demonstrating your capabilities in relation to each of the points of the job description marked ‘A’. Where relevant use your answers to illustrate how your competencies have helped you to achieve positive results. This will give you the best possible chance to be shortlisted. Applications will only be accepted with a cover letter.
To apply, send us your CV and cover letter demonstrating your capabilities in relation to each of the points of the job description marked ‘A’. Where relevant use your answers to illustrate how your competencies have helped you to achieve positive results. This will give you the best possible chance to be shortlisted. Applications will only be accepted with a cover letter.
The client requests no contact from agencies or media sales.
Report to: Assistant Director Of Operations
Responsible for: Leading the specialist team
Main Purpose:
Working as a senior specialist practitioner you will be leading the Hope intensive support team which is a peripatetic team, who will be providing support, multiagency advocacy, case management support, guidance for support workers and clients in our refuges who are multiply disadvantaged and require intensive, well planned and implemented support to recover from the abuse they have experienced and to remain safe from further domestic abuse and to address the additional disadvantages they experience which put their wellbeing and that of their children at further risk. The role includes completing and overseeing the case management for refuge clients and families who are within the top 20% in terms of vulnerability. This could stem from a multiplicity of intersecting circumstances or being severely vulnerable in one specific area or a mixture of both, bringing expertise in supporting people with mental ill health and you will be a source of ad hoc professional advice for refuge practitioners delivering support to those with mental ill health within the remaining refuge caseload.
Key Responsibilities:
Corporate
1. To maintain and demonstrate a commitment to the Organisation’s vision and values and strategic aims and objectives.
2. To maintain high standards of professionalism and keep abreast of current legislation, standards, best practice and maintain a focus of continuous improvement.
3. To maintain knowledge of the Organisation’s operating environment.
Main Tasks
1. Ensure a complete and thorough family or individual needs assessment is in place for all clients.
-
all relevant information from third party agencies that the client has consented for Safer Places to work and share information with are contacted
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That the information they provide is considered within any assessment
- That strong multidisciplinary working arrangements established with colleagues from those agencies.
2. Act as the Case-manager for the cohort of clients on the caseload and lead the support planning process working with the team supporting the client/ family which will include.
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Local refuge case holder who is responsible for the delivery of standard refuge support such as practical, emotional and safety and legal support around the domestic abuse they have experienced.
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Local Children and Young Peoples worker
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Other members of the specialist team
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Others able to contribute to the delivery of the support plan for the adult and any children. leveraging internal resources such as programs, legal advice, therapies and other activities and resources that can be delivered by third parties such as for example substance misuse support.
3. Ensure, the participation of all third-party agencies that should be involved in the case to safeguard a strong multidisciplinary working arrangement to support the family/individual.
4. Ensure that relationships are built with the adult and any children and work with the adult directly on a one-to-one basis by phone, in person or online
5. Apply a trauma informed approach to establishing and maintaining effective relationships with each client through an understanding of the prevalence and impact of trauma and the complex paths to healing and recovery.
6. Support the team and clients to assess their needs and aspirations, using a client centred, strengths-based approach in line with Safer Places values.
7. Ensure that in advance of weekly review meetings all practitioners and agencies that are working with the client have been invited to the meeting or to update the meeting.
8. Task and coordinate the work of the team for the following week and communicate to all involved including the senior practitioner or manager of the local case holder regarding the results of the review and actions for the next week.
9. Ensure clients are supported to make choices and access the services identified. This may involve advocating on behalf of your clients for their rights and needs to be met.
10. Ensure support is provided to clients and their children living in the accommodation in line with a structured plan that is driven by the risks posed to the client and the needs and preferences of the individual client, which is regularly reviewed with the client and line manager to ensure it reflects their current situation and priorities across the caseload, using mandated best practice tools.
11. Report on every case every week through a standard report to the Assistant Director and Director of operations identifying current issues and risks, progress made, next steps and the need for further support to enable the family to make progress against the goals the client has agreed within the plan such as escalation for more senior level advocacy with agencies, additional advocacy with agencies or commissioner involvement through the Director of operations to unlock barriers to progress e.g. .to ensure that a child is provided with a school place without delay, ensuring that a client does receive the mental health assessment required, or the debt management support required, in a timely manner and to ensure that all safeguarding responsibilities are being responded to by the relevant agencies without delay.
12. Ensure that the standard operating procedure for refuge services is followed at all times and that meticulous case-notes are maintained
13. Forge effective professional and close working relationships with colleagues within Safer Places and in third party agencies conducting yourself always in a professional manner.
14. Ensure accurate records are set up and maintained for all contacts and activities following appropriate legislation and policy.
15. Respond to crises, safeguarding issues, and complaints effectively.
16. Attend regular casework supervision session with your manager and team to discuss and reflect on client-related work.
17. Work closely with the Designated Safeguarding lead to ensure all measures are delivered in respect of clients and their children and that at all times you adhere strictly to Safer Places policies and procedures in respect of Safeguarding vulnerable adults and children.
18. To oversee staffing establishments to ensure they are consistent with the needs of service users and at safe and effective operational levels.
19. Responsible for the recruitment, selection and retention process for all staff and posts within the area
20. Responsible for annual employee appraisals, performance reviews and the professional development of staff.
21. To work flexibly within the shift pattern allocated by your line manager
General
1. The role holder will be expected to perform any other duties that may reasonably be asked of them.
2. To participate fully in the 24 / 7 onsite rota.
3. To act in a professional manner at all times, communicating effectively with colleagues and partners, building and sustaining effective and appropriate relationships at all times with clients, colleagues and partners and complying with Safer Places policies and procedures.
4. The role holder will be able to work within the Safeguarding arena following organisation policies and procedures, be able to Recognise; Respond to; Report and Record Safeguarding issues and understand and make quality Safeguarding Referrals.
5. Comply with data protection legislation, information sharing policy and procedures and all legislation connected to your work. Act in a manner which preserves the confidentiality of all stakeholders.
6. Respect and value the diversity of the community in which the services works in, and recognise the needs and concerns of a diverse range of survivors ensuring the service is accessible to all.
7. Remain up-to-date and compliant with all organisational procedures policies and professional codes of conduct and uphold standards of best practice.
Experience:
- Managing complex casework including risk and needs assessment, safety and support planning, particularly with clients with multiple needs / disadvantages - Essential
- Working within a multi-agency and legislative framework - Essential
- Working with clients who have Mental Health - Essential
Skills and Knowledge:
- Have a good understanding of domestic abuse including the impact of domestic abuse on victims and their children
- Be able to form good working relationships with clients whilst working within professional boundaries
- Understand Safeguarding and child protection issues, and the legal responsibilities surrounding these issues
- Understand the principles of risk assessment, safety planning and risk management for victims of domestic abuse and their children
- Have computer literacy skills and have some experience of working with databases
- Have excellent communication, negotiation and advisory skills, both written and verbal when interacting with a range of agencies and individuals
- Have strong crisis management skills and the ability to deal with stressful and difficult situations
Qualifications
- Hold a clinical qualification or demonstrate equivalent experience in the mental health field.
- Safeguarding Adults Level 2 and / or Safeguarding Children Level 2 or demonstrable equivalent experience and the ability and commitment to achieve qualification within 6 months of appointment
OTHER REQUIREMENTS
- Car driver with access to vehicle - Essential
- Subject to Enhanced DBS Check - Essential
- Ability to work outside the normal office hours working flexibly within the shift pattern allocated by the line manager - Essential
Benefits:
- Competitive salary
- 28 days annual leave plus public/bank holidays. Pro-rata for part-time employees
- Pension Scheme
- Occupational sick pay (on completion of probation)
- Access to Bupa Healthy Minds Support Service
Upon receiving an offer:
- All staff must complete a DBS disclosure due to the nature of our services. You will also be required to bring proof of ID.
- We are legally bound to check the eligibility of all candidates to work in the U.K.
- As you will be driving in the course of your duties we are also bound by law to make sure your vehicle is safe and road worthy. We must see your driving licence.
- We will require two satisfactory references, one of which should be from your most recent/current employer.
This service is run by women for women and is therefore restricted to women applicants under the Equality Act 2010, Schedule 9, and Part 1. Section 7(2) e of the Sex Discrimination Act 1975 apply. The post is exempt from the Rehabilitation of Offenders Act.
The client requests no contact from agencies or media sales.