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Top job
The Big Issue
£30,000 - £32,500 per year
We are looking for an experienced and passionate Manager to join and lead our Frontline mobile van-based frontline team in the South East.
Top job
The Coroners' Courts Support Service
£27,562.5 per year
Seeking an enthusiastic, energetic Volunteer Coordinator to manage, recruit and train volunteers to Coroners' Courts in the South West

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Action Radiotherapy
£39,000 per year - 3 days per week (£65K FTE)
The Humane League UK
Starting Salary of £46,800 or £52,000 for London weighting
The Humane League UK are seeking a well-organised, analytical and strategically-minded individual to lead our Operations team in the UK.
The British Youth Council
£38,890 per year (plus London Weighting where applicable)
Want to help young people speak truth to power and make change in their communities? Then this is the role for you.
Premier Christian Communications Ltd
£32,000 - £35,000 per year
Working closely with the Fundraising Management Team to support the team in achieving their shared objectives.
The UK Committee for UNICEF (UNICEF UK)
£32,000 - £35,000 per annum pro rata
This is a great opportunity to join the UK Committee for UNICEF (UNICEF UK) as our Governance Coordinator.
£27,000 - £30,000 per year pro rata
Fastn is committed to ensuring all UK adults and children can benefit from healthy, nurturing and dependable relationships.
Stakeholder Democracy Network
£25,000 - £30,000 per year
SDN supports those affected by the extractives industry and weak governance. We are looking for a Communications Officer to join our team.
Page 1 of 3
£30,000 - £32,500 per year
Permanent, Full-time
This recruiter is scheduling interviews as the applications come in. So apply now!
Job description

This is a new, exciting and critical role; you and your team will be responsible for changing lives through outreach, sales and vendor support and developing that geographical area.

The Role

Main duties of the Frontline Manager will include:

  • Line managing the Frontline team 
    • ensuring effective distribution of our magazine to vendors, 
    • inspiring your team to work in a positive way, 
    • providing regular supervision
  • Proactively seeking opportunities to build and maintain strong third-party networks and working partnerships and together establish clear support pathways for vendors in your area.
  • You will set KPIs and measure the outputs of your team effectively, supported by the Impact team who will ensure your outputs are aggregated across the UK and that we can evidence the difference we make to the lives of vendors and others. 
  • Into the future, The Big Issue will establish a wider set of social enterprise solutions and you will lead your frontline team & volunteers to become an agile team providing support to vendors and in the future to other BI social enterprises that provide routes out of poverty

Skills & Experience

We are looking for Frontline Manager with the following:

  • The ability to lead and inspire confidence in direction and courage in those who work with you.
  • A good knowledge of the social/public sector environment, particularly third-party organisations relating to homelessness, universal credit, mental health, substance abuse and employment.  You will also have a strong understanding of how to effectively access these services. 
  • Experience of managing remotely and/or a mobile team (in particular those based in vans)and understand the challenges this may bring and how to mitigate them.
  • Financial acuity with the ability to set, monitor and report on budgets and delivery impact.
  • Ability to manage multiple priorities and find solutions where issues may arise
  • Excellent communication skills at all levels and ability to communicate with authenticity both verbally and in writing.
  • A strong understanding and commitment to equal opportunities and anti-discriminatory practices.
  • Knowledge of safeguarding practice and policy

For a full job description with details of skills and experience please click on apply to go to our main recruitment page.

Salary and Benefits include:

  • Salary commensurate with the third sector
  • Incremental holiday entitlement starting at 25 days per year plus bank holidays (pro-rata for part time staff) plus paid leave to care for a sick child or grandchild and a sick or elderly relation
  • Incremental sick pay starting at 5 days per rolling year
  • Enhanced contribution to our workplace pension 
  • Enhanced maternity/paternity pay
  • Comprehensive flexible working policy open to all staff
  • Training and development opportunities including an open learning library and management training schemes
  • Health benefits include life cover, a health Cashplan scheme which provides access to counselling and a range of therapies

Please note that we reserve the right to review and amend our staff benefits and they do not form part of any  contract of employment.

Workplace details:

This role will be field based with the option to work from our Frontline Office in Finsbury Park, London 

Closing date: Thursday 28th October 2021

The Big Issue Group is striving towards Equal Opportunities

We particularly welcome applications from those who are underrepresented in our sector, such as women in senior roles, and people with disabilities and from Black and Minority Ethnic communities.

Our Group Mission 

Building a world that works for everyone. Challenging, innovating, and creating self-help and sustainable business solutions, that dismantle poverty now and for future generations

Additional documents
Frontline Manager - South East (.pdf)
More about The Big Issue
The Big Issue

Why Work For Us?

Created as a business solution to a social problem, The Big Issue was founded in 1991 to fight poverty by providing ... Read more

Posted on: 14 October 2021
Closing date: 28 October 2021
Tags: Management,Operations

The client requests no contact from agencies or media sales.

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