Do you have a keen eye for detail and a love for spreadsheets?  We are looking for a part time Administration Assistant to help us ensure that a significant funding contract is documented and delivered perfectly. It requires a love of numbers and a sensible, proactive approach.

PURPOSE OF ROLE

Working closely with the Fundraising Management Team to support the team in achieving their shared objectives by enabling the development and execution of creative fundraising programmes and communications across all Premier platforms. With the overall aim of building the profile of the charity and increasing the supporter base for revenue generation.

This key role will be responsible for enabling the team to deliver tailored communication plans and share engaging fundraising collateral as part of our engagement strategies to build relationships and promote income generation from new audiences and potential donor groups.

The position holder will work cross departments with the Marketing and Database teams on a regular basis, as well as being the lead contact for external mailing houses.

MAIN DUTIES AND RESPONSIBILITIES

Project coordination of Leap of Faith project

• Working with the Project Lead on a regular basis to provide all elements of project support, listed below.
• Event Management of both online events such as webinars and Zoom meetings, and physical events including VIP dinners, committee meetings and info sharing events
• Supporting individual fundraisers in their relationship management which could include copy writing, preparation of written communications, pulling info from our fundraising database, sharing resources or helping to manage the donor journey through updating tracking spreadsheets and fundraising records
• Responsibility for coordinating the Communications programme which will include email communications, mailings and online events
• Meeting management, to include note taking and helping to drive forward actions
• Acting as point of contact for Project Volunteers
• Conduct desk-based research to help qualify existing and new contacts

Coordination of the Major Donor programme

• Working with the Director of Fundraising to deliver the monthly Communications programme for the MD Pledge programme, which will include Pledge Renewals, monthly e-comms, event invites and the occasional postal mail outs
• This will also involve cross departmental working

Direct Mail

• Working with the Director of Fundraising, to manage the administrative side of the monthly Direct Mail programme and Voice of Hope quarterly mailings, helping to ensure that appeals are delivered within the agreed time
• Gathering information required for direct mail appeal from internal stakeholders within process when necessary
• Act as main point of contact for designer/printer once strategy has been signed off
• Edit and proof copy, working with the Fundraising Management Team and coordinate sign off in a timely way
• Management of scheduling of appeal mailings, internal and with the mailing house
• Sign off print proofs from mailing house

Regional Fundraising

• Provide administrative support to regionally based team members, including the Director of Support in Scotland and Northern Ireland
• This could involve coordinating occasional mailings, gathering information or appointment setting and updating RE records/tracking spreadsheets

To undertake any other reasonable tasks as required by the Director of Fundraising

QUALIFICATIONS AND EXPERIENCE

• Degree educated
• 5+ years of good demonstrable experience in project management, coordination of complex administration processes and/or external facing client management
• Experience in fundraising (desirable but not essential)
• Professional qualification in fundraising (desirable but not essential)
• Experience of providing team support (essential)
• An understanding of media and web (desirable but not essential)
• Experience of working in a busy, high pressured environment

ABILITIES & SKILLS

• Excellent attention to detail
• Organised, efficient and good written communication skills
• Confident and assertive in managing processes
• Ability to use databases and finance systems after training, proficient use of Microsoft Suite
• Ability to handle and own multiple projects
• Pro-active and show initiative
• Team player with an ability to work in a flexible and collaborative way

PERSONAL QUALITIES

• The post-holder will work within a Christian environment and therefore it will be necessary for the post-holder to have sympathy and understanding for the Christian faith and its values, and be in able to work within the ethos of our organisational aims.

Assistant Manager (Administrative Specialist)

Windsor Homeless Project (WHP)profile

Job Description

The Windsor Homeless Project’s objective is to enable homeless and vulnerable people to rebuild their lives by engaging and empowering them.  This important role supports the client facing manager by developing and managing processes to run the project in the most effective and efficient way.

The part time role is currently located at Holy Trinity Garrison Church, Windsor with the potential to include home working.

Responsibilities

Communications - Maintaining and growing WHP’s profile - including producing a monthly newsletter

for volunteers & supporters, overseeing social media presence, keeping the website refreshed, accurate and interesting.

Reporting – Providing detail for effective fundraising and resource management – including collating and analysing data on key activities in a user-friendly format.

Task monitoring – Helping to prioritise and track activities/tasks – including maintaining a system for this, and guiding others to use it regularly 

Finances – Helping to ensure financial stability – including working with manager and Charity (WCA) Treasurer to understand income and expenditure levels.

Fundraising – Encouraging new and existing supporters to donate regularly through am existing supporters’ scheme

Volunteers – ensuring sufficient volunteers to optimise running of the Project (at sessions and behind the scenes) – including maintaining rota, working with manager to recruit, train and sustain a core of committed volunteers

Esssential Skills

• Excellent organisational and time management skills
• Strong IT skills
• Ability to prioritise tasks and guide others
• Excellent interpersonal, oral and written communications skills
• Ability to build positive and collaborative relationships with colleagues and volunteers
• Flexibility and adaptability to a changing workload
• Problem-solving approach to work

Background

Shared Lives Plus is the UK membership charity for more than 6,000 Shared Lives carers, 150 Shared Lives schemes and a growing network of over 25 local Homeshare organisations. Our vision is a kinder, stronger society built on sharing our lives and our homes. We help build communities where everyone lives a full life, regardless of the support they need. We do this by turning Shared Lives and Homeshare into thriving, mainstream options, with all the right structures in place to support and guide those who want to share their lives and homes.

We have recently secured funding to further develop Homeshare in the UK in areas of the country that are currently not well serviced by our existing network.

The Homeshare Services Administrator post is a key operational role providing support to our new service delivery teams.  Working closely with the Homeshare UK Social Franchsie Manager, the Homeshare UK Services Manager and the Head of Homeshare UK the primary focus of the role will be to provide administrative services to support the sustainable growth of Homeshare across the UK. There will be the opportunity to be actively involved in the development of administrative practices and processes and the development of an IT portal that helps manage the new programme. The role will also contribute to the further development of knowledge, expertise, and practical resources supporting the wider Homeshare UK network.

Shared Lives Plus is an Equal Opportunities Employer and we are committed to ensuring that all staff are motivated, skilled, and rewarded by their work.  We welcome applicants regardless of race, religion or belief, colour, national origin, sex, sexual orientation, disability, age and other protected status as required by law. We promote and protect human rights; they are the foundation of what we do.  

We want to be an inclusive place where a diverse mix of talented people want to come and contribute their unique strengths and perspectives.  We are focused on equality and believe that all the fascinating characteristics that make us different, make us more able to deliver our life-changing work with passion and creativity.

Job Objectives

The overarching objectives of this role include:

• Day to day administration of the Homeshare Social Franchise and Service Delivery programmes
• Take the lead on coordinating and administrating meetings and events
• Support development of administrative tools, practices, and processes
• Support promotion of the Homeshare model
• Develop and maintain relationships with key stakeholder groups

Main duties and responsibilities

1. Support the development of the infrastructure for the Homehsare programmes

1. Support the programme managers to collect and collate underpinning feasibility information for the programme's
2. Support development of appropriate processes and paperwork for the delivery of the Homeshare programme’s
3. Support the development of a CRM system and monitoring tools to help manage the programme and to capture information about participants.

2. Day to day administration of the Homeshare Social Franchise and Service Delivery programmes

1. Be the first point of contact for participants in Homeshare (older people and their families, younger people,  health and social care professionals) and people interested in our Social Franchise opportunities
2. Setting up meetings for both of our programme teams and providing administrative support to those meetings including sending out relevant paperwork, setting agendas, taking and circulating minutes
3. Ensuring that participant data is captured on the CRM system and that information is accurate and updated
4. Collating data from the CRM
5. Supporting the delivery of training to our Social Franchise network
6. Support collection and collation of outcomes data for the programmes and support writing quarterly and annual reports.
7. Liaising with any third-party stakeholders involved in the Homeshare match as appropriate e.g., Health care professionals, domiciliary care providers, family members

3.Support awareness raising activity

1. Support promotion of the Homeshare programmes across the UK through sending out information, supporting blog writing, and promoting Homeshare at local and national events and conferences
2. Develop a bank of case studies from people actively engaged in Homehsareing highlighting the benefits of Homeshare
3. Actively promote the Homeshare programmes through our existing social media channels and by working with the Homeshare Team to develop appropriate content for the Homeshare UK website
4. Support the wider work of HSUK and the HSUK Communications Officer by helping coordinate effective and timely engagement between the Homeshare participants, media, and PR opportunities.
5. Attend any conferences, seminars and meetings representing Homeshare UK

4.General

1. Working with the HSUK Team to help Identify the need and scope for new resources including learning materials, guidance updates, and training that will be beneficial to the wider Homeshare sector
2. Actively support the collection of data, case studies and provide content for the annual Homeshare Sector Reports
3. Actively engage with the Homeshare UK network attending monthly practice meetings, training events and annual conference
4. Work in accordance with Shared Lives Plus aims, objectives, policies, and procedures and promote a positive image of the organisations and its members
5. Engage in continuous self-development and training
6. Promote diversity, equality of opportunity, anti-discriminatory practice and Human Rights
7.  Undertake such other duties as may reasonably be required, commensurate with the level of the post. 

Job title: HR Administrator

Location: Remote working in the UK

Responsible to: HR Manager

Salary: £20,000 - £24,000, competitive  

Contract: Full time, 6-month fixed term contract

Please note, if you do not provide a covering letter your application will not be considered.

Why us?

Speakers for Schools are a dynamic, swift-moving and fast-growing charity. We are on a mission to support a million young people across the UK annually by 2023. Having taken the first steps on the road to achieving this, our team has grown then fold in the past two years. This has supported growth in our employer network from 70 to 700 leading employers and 3800% growth in the number of work experience places offered during the same period.

We want to level the playing field, making sure that all young people can access inspirational opportunities and experiences to fuel their ambition.

We are united and unique in our mission to transform lives through raising aspirations of millions of young people every year. Each year, 1,500 senior leaders, celebrities and industry experts deliver a difference to by sharing their story with students in schools and colleges in every corner of the UK. We connect employers such as Disney, The Bank of England, Spotify PwC and almost seven hundred others to communities to provide access to the top opportunities for all across the UK. With us, you will be part of inspiring a generation to reach higher, broaden horizons and get equal access to the top.

To keep growing our charity and our impact, we need top talent and we are committed to treasuring, developing and supporting them to thrive within their roles. 

Role summary

Reporting to the HR Manager you will play an integral role in providing an efficient and high-quality HR service to the charity. You will work collaboratively with your HR colleagues to provide HR admin support across the employee lifecycle, including recruitment, on-boarding, and off-boarding.

Key Duties/Responsibilities 

• Creating and placing adverts for our vacancies both internally and externally
• Shortlisting CVs / applications based on key criteria provided by recruiting manager
• Managing recruitment inbox
• Setting up and co-ordinating interviews
• Supporting HR Officer with the onboarding process
• Responsible for employee compliance, including all pre-employment checks such as DBS, proof of right to work and reference checks
• Creation of new starter emails and arranging equipment / laptop set up
• Create and populate profiles in HR systems
• Creation of ‘template packs’
• Upkeep of HR database ensuring all employee records up to date and full compliance with GDPR
• Supporting with running HR reports as and when required
• Supporting HR Officer with offboarding process
• Supporting with other HR projects as and when required

Skills/Experience/Knowledge 

Essential:

• GCSE Maths and English
• Administration experience
• Ability to multitask effectively, prioritising tasks where necessary
• Effective communication and interpersonal skills, enabling you to work confidently at all levels
• Strong organisational skills
• Ability to meet deadlines.

Desirable:

• Experience of working in a scaling organisation 
• Experience of working in a similar HR role

Benefits offered at Speakers for Schools: 

• Work From Anywhere in the UK (now and beyond the pandemic)
• Flexible working
• 25 days annual leave plus bank holidays plus the morning of your birthday off
• Pension scheme
• CharlieHR perks
• Perkbox
• £500 a year training allowance

Diversity at our core  

At Speakers for Schools, we are committed to encouraging equality and diversity among our workforce, and eliminating discrimination. Our aim is for our workforce to be truly representative of all sections of society and our customers, and for each employee to feel respected and able to give their best.

We welcome applications from all, including those where employment has been affected by Covid19 and those seeking to change careers. Diversity if at our core, join us. 

How to apply:

Please apply as soon as possible submitting your CV and a one page covering letter which outlines your specific interest and ability to successfully fill this role, as well as your salary expectations and current notice period.

Appointees are subject to a successful DBS check, as contact with young people is likely.

Please note, if you do not provide a covering letter your application will not be considered.

The Journey to joining Speakers for Schools: 

Please apply as soon as possible submitting your CV, portfolio, a covering letter which outlines your specific interest and ability to successfully fill this role and your current notice period (if applicable).

This application will close on or before Friday 29th October.

Interviews will be scheduled as applications are received, before the closing date, and will take place over Microsoft Teams. We may appoint before this date depending on applications.

If you have not heard from us two weeks after the closing date, please presume your application has been unsuccessful.

Human Rights at Sea are looking for an experienced, talented administrator to help us end human rights abuses at sea. 

About Us 

Established in 2014, Human Rights at Sea is a leading UK-based international NGO with a singular vision to end human rights abuse at sea based on its founding principle that human rights apply at sea, as they do on land. 

We are a UK-registered Charitable Incorporated Organisation (CIO) with growing international reach and influence. We are deeply committed to upholding human rights protections at sea and developing effective routes to social justice by acting as a global catalyst for collaborative change through our research, advocacy, investigation, and transformative initiatives. We operate in a high-tempo environment, mostly remote, and we work with, and across state, commercial, academic, and civil society entities, frequently at the highest levels. 

We are now looking to increase our internal efficiency and capacity by recruiting an administrator to join us on a part time basis.

Your Package

·Salary of between £20,000 and £28,500 (full time equivalent)

·25 hours working week (ideally worked over 5 days)

·Pension scheme 

·30 days’ holiday (pro rata) 

·Death in Service insurance 

This is an exceptional opportunity for a highly capable administration professional with broad and practical experience supporting individuals and team who operate in a fast-paced, high-pressured environment with resilience. 

Yours will be a crucial role in support the organisation to achieve its aims and ambitions. 

The Role 

As Administrator you will support the Senior Leadership Team (SLT) by providing high-quality, efficient administrative support. The role requires flexibility, discretion,commitment and consistent attention to detail.

We operate at very senior levels internationally and you must be both comfortable and confident in supporting this. 

The ideal candidate will be highly organised, efficient, discreet, and proactive. A sense of humour and a resilient character is essential for the issues and topics that we cover.

Some of the typical tasks that you will be expected to perform are as below, but it is important to note that as we operate in a fast-paced environment and there will be other tasks you will be asked to take on and deliver to the highest standards. You will need to have the ability to rapidly reprioritise and shift focus. 

Diary Management 

• Arranging meetings with internal and external stakeholders (nationally and internationally) 
• Making bookings and arranging travel and accommodation as required 
• Ensuring members of the SLT are fully prepared and supported for meetings 
• Track attendance and apologies at meetings 
• Circulate papers
• Take minutes of meetings and track action items with identified staff and trustees 

Incoming Enquires 

• Processing incoming email and telephone enquiries 
• Making appropriate replies to the extent authorised 
• Making interim replies as required 

Document Preparation 

• Producing documents (emails, letters, reports, etc) from notes or instructions 
• Maintaining currency of master documents and templates 
• Typing documents (emails, letters, reports, etc) from audio dictation 
• Editing and refining emails, documents and presentations

Task Management 

• Tracking action items and progress against them for SLT members 
• Prompting SLT members of upcoming deadlines and requirements 

Admin systems 

• Setting up and maintaining filing systems and records 
• Maintaining version control of files
• Retrieval of files and documents as required

Finance 

• Entry of expenditure and income into finance system (mostly automated) 
• Preparing payments for authorisation 
• Liaise with accountants as necessary

About You 

To be considered as Administrator, you will need: 

Demonstrable Experience:

• Experience in an administration/executive assistant/personal assistant role in a highly pressurised environment requiring tact, judgement, and discretion in handling internal and external contacts, documents, and external stakeholder engagement
• Experience of working remotely and supporting a team who operate remotely 
• Experience of complex diary management, research and booking of travel and accommodation
• Experience of successfully working with senior management
• Experience of audio typing
• Experience of minute taking

Knowledge:

• High standard of literacy and numeracy
• Expert level in the use of Microsoft Outlook, Word and SharePoint
• Intermediate level in the use of Microsoft Excel and PowerPoint
• Good working knowledge of a range of IT programmes and systems 
• Financial management and book-keeping (desirable)
• Shorthand skills (desirable)

Skills: 

• Loyalty
• Excellent organisational skills, ability to multi-task and organise others
• Excellent communication skills, both verbal and written, and ability to professionally represent the organisation 
• Ability to work under pressure and be flexible as part of a small team
• Attention to detail and deadlines
• Ability to think ahead and anticipate needs before they arise
• Ability to exercise discretion in dealing with confidential or sensitive matters
• Confident and able to work on own initiative without supervision
• Ability to develop and maintain good working relationships at all levels, including during difficult or challenging circumstances
• Ability to prioritise and manage own workload amid conflicting demands and busy work periods
• Ability to filter information and assess priorities
• Ability to acknowledge mistakes, learn lessons, and rapidly move on
• Willingness to undertake training as required

Other:

• Attendance when required at physical meetings (though we are a largely a virtual organisation we recognise that it is important to have face-to-face contact at times)
• Potential foreign travel (short periods, as required and as agreed)

To apply for this role, please send an up to date CV with cover letter explaining how you meet the experience and knowledge requirements for this post.

POSITON:Full Time Academy Administrator 

REPORTS TO:Director of Academy 

SALARY:£26,000 p.a.

PRINCIPAL DUTIES & AREAS OF RESPONSIBILITY

The Florence Nightingale Foundation (FNF) requires an Administrator to support the growing and varied activities of the FNF Academy. The post holder is required to work flexibly across the organisation. The portfolio of activity that they contribute to is likely to vary over time as will the balance of administrative duties. Remote and flexible working is negotiable.

MAIN RESPONSIBILITIES/DUTIES

·Provide administrative support for: 

• Scholarship and Commissioned Leadership Programmes
• Academy events using online booking systems
• Commissioned policy and knowledge mobilisation projects
• The Nightingale Frontline Leadership Support Service

·Work with robust processes and systems to ensure good governance and transparency

ADMINISTRATION

• Support advertisement, recruitment and selection processes
• Handle queries and complaints by telephone, email, and in person
• Work with the Director of the FNF Academy and Scholarship and Commissioned Programme Manager to plan and monitor the annual cycle and timing of deliverables
• Support the booking of venues and FNF Associates
• Maintain up to date records in our Central Records Management System (CRM - Salesforce)
• Prepare and upload information to the FNF website
• Ensure Academy pages on the website are up to date
• Track and contribute to interim and final reports

FINANCE

• Track receipt and payment of invoices related to Academy activity
• Administer scholars’ expenses ​

External Relations

·Provide timely communication to scholars, programme participants, members and alumni

·Provide timely communication to sponsors

·Ensure all data sharing activity is GDPR compliant

COMMUNICATION AND ENGAGEMENT 

• Publicise the FNF Academy opportunities through website and social media
• Support the administration of events including workshops and stakeholder meetings. These could be face to face or virtual.​

CORE VALUES 

The following are core values which relate specifically to this post:

·Integrity

·Flexibility

·Quality focus 

·A supportive style

CORE BEHAVIOURS AND SKILLS

Core behaviours and skills expected of the FNF Scholarship and Commissioned Leadership Programme Administrator are:

·Ability to work effectively as part of a team

·Ability to extract and analyse data

·Ability to prioritise tasks

·Ability to manage time, both own and others

·Ability to take personal responsibility

·Ability to give clear information both verbally and in written communications

·Identify opportunities and approaches to achieve goals and improve results

KNOWLEDGE, SKILLS AND EXPERIENCE REQUIRED

Key Knowledge

Essential 

·An understanding of health and social care sector and its management;

·Educated to degree level (or equivalent) 

·Effective inter-personal skills, able to liaise with senior managers, members of the senior management team and stakeholders, offering guidance and interpretation on complex information

·Experience of working with or within Education or a Healthcare Organisation 

·A proven track record in successfully planning and organising yourself, others and projects

·Excellent organisational skills and abilities

·Experience in taking initiative and responsibility 

·Excellent communication skills

·Exceptional information technology skills 

·Experience of minuting and following up actions of meetings/committees

·Experience of working with multiple stakeholders 

·Competent IT skills including familiarity with Microsoft 365, Salesforce (or other CSM), Video Conferencing platforms, EXCEL and Eventbrite.

Desirable

·An understanding of leadership development and or the healthcare context impacting on nursing and midwifery.

Other 

Training and Personal Development – Continuous Professional Development

The post holder must take responsibility in agreement with his/her line manager for his/her own personal development by ensuring that Continuous Professional Development remains a priority.The jobholder will undertake all mandatory training required for the role.

Health and Safety/Risk Management

All staff are responsible for working with their colleagues to maintain and improve the quality of services provided.This includes complying at all times with the FNF Policies, including Health and Safety policies, in particular by following agreed safe working procedures, and reporting incidents using the FNF Incident Reporting system.

Equality and Diversity

The jobholder must comply with all policies and procedures designed to ensure equality of employment and that services are delivered in ways that meet the individual needs of scholarship nd programme applicants. No person whether they are staff or visitor should receive less favourable treatment because of their gender, ethnic origin, age, disability, sexual orientation, religion etc.

Respect for Confidentiality

The jobholder should respect patient confidentiality at all times and not divulge information unless sanctioned by the requirements of the role.

COMMUNICATION & WORKING RELATIONSHIPS

The post holder will report and be accountable to the Director of the FNF Academy and will work under the direction of Scholarship and Commissioned Leadership Programme Manager as required.

SPECIAL WORKING CONDITIONS

i) PHYSICAL EFFORT:

Frequent requirement for sitting in a restricted position while working at a desk on a computer and use of telephone.The post is based in London, however by the very nature of the job, it may be necessary for the post holder to travel to external meetings around the UK on a very occasional basis. This will involve lengthy train journeys and walking to and from venues.The post holder will have to carry meeting papers to external meetings and will be required to work on the train while travelling. The post holder will give power-point presentations to audiences of various sizes which will involve standing and talking in public.

ii)MENTAL EFFORT:

Frequent and prolonged periods of concentration and mental effort are required ~ 80% of working day. 

iii) EMOTIONAL EFFORT:

The post holder will have tight deadlines and the pressure of meeting these deadlines. The post holder may have to deal with challenges, criticism and complaints about the allocation places and level of funding and how the programmes are managed.

iv) WORKING CONDITIONS:

The role is a blend of home and office based and will require the post holder to be using a VDU more or less continuously. 

Position: Customer Services and Central Administration Lead
Type: Full-time (35 hours per week), permanent
Location: London office-based, N4 with flexibility to work up to 3 days a week remotely
Salary: £38,506 - £43,897 per annum plus excellent benefits
Salary Band: Band F2
Department: Customer Service and Central Administration team

At the MS Society, we make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.

Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.

Our people are our greatest asset and the key to our success. We offer a vibrant, progressive environment where you will make a difference.

About this job

The MS Society is a community of people living with and affected by MS and vital supporters including campaigners, volunteers and fundraisers. Our Customer Services and Central Administration team is focused on providing an excellent service for our supporters and internal customers. Our Customer Services and Central Administration Lead will be responsible for the operational delivery of this fast-paced and crucial function providing leadership for the supporter services, banking and thanking, administration, reception and facilities management across the MS Society.

As the successful post holder, you’ll be experienced in leading and continuously improving a customer service function, handling large volumes transactions and data whilst ensuring excellent quality and full compliance with policies and relevant legislation. You’ll have exceptional organisational skills and the ability to use digital and technology to develop innovative solutions. Ultimately, you’ll inspire and lead people to excel.

We offer 35 days annual leave (pro rata for part time employees) including bank holidays, travel loan and various other benefits such as supported developmental opportunities.

The MS Society is in the midst of an exciting, transformational, period which builds on our great history and will drive us towards achieving our mission and vision as we embark on our Every MS Story strategy.

Closing date: 12pm on Monday 1 November

PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.

We’re a Disability Confident Employer. We’re committed to promoting equality and diversity.  We’d be grateful if you could complete the equality and diversity monitoring form on our website and submit it with your application.

As part of our commitment to equality, diversity and inclusion, the HR team will anonymise your CV and supporting statement before forwarding to the shortlisting panel.  

We particularly welcome applications from people with disabilities and/or from ethnic minority backgrounds, where we’re looking to build stronger and better representation among our staff.

The successful candidate must have the right to work in the UK. If we do offer you employment, you’ll be required to provide documentation to show that you’re eligible to be employed in the UK before starting employment.

No agencies please.

We are looking for a meticulous and motivated individual to join our team, with proven experience of maintaining accurate records and handling confidential information.

The successful candidate will provide administrative and financial support to the organisation, ensure the smooth running of the office, provide a ‘1st contact’ service to carers calling the helpline and administrate key events.

As the Office Administrator you must be:

• Available to work flexibly between Monday to Friday, including occasional evening and weekend activities.
• Have a passion for helping support carers living in the Southend-on-Sea area.
• Experienced in finance and administration.
• Willing to undergo a Disclosure and Barring Service check.

Closing date for applications: Friday 29th October 2021 – 5pm

Interview will take place online: To be confirmed

To apply for this position, please visit our website and complete the relevant forms.

Please do not send links, CVs, covering letters or additional documents, as they will not be considered.

If you have any queries about the role, that are not answered in the Job Description or Person Specification, please contact Southend Carers.

Southend Carers is committed to eliminating discrimination and encouraging diversity amongst our workforce. Our objective is to create a working environment in which there is no unlawful discrimination, offers equity and reflects the community we support.

We have a vacancy in the South Hub, Surrey region, for an Administrator working 20 hours per week, home & office based.  This is a temporary role until March 2022, joining a dedicated team of Hub staff and volunteers. 

It is an exciting time to be joining Cruse, as we are in the process of improving our processes and services in line with the Bereaved People First Strategy, to strengthen the support we can offer to our volunteers and to bereaved people, and so that we work better together to truly become ‘One Cruse’. 

The post holder will provide administrative support to the Hub Manager and the Volunteer & Training Coordinator, as well as working across the Hub within a team of Hub Administrators, who support our local bereavement services.

Home-based with occasional meetings in Oxford/Warwickshire area or London

12 month fixed-term contract with likelihood of extension subject to funding.

During busy periods, flexibility to occasionally work additional (paid) hours would be useful.

We are an agile social enterprise looking for a Digital Learning Administrator to provide effective support across our digital learning portfolio, working specifically with the Digital Project Manager in our busy programmes team.

Working flexibly from home, you will play an important role in our small, friendly team helping us to deliver engaging and accessible learning courses via the PCI Academy, hosted on Talent LMS. Our partners include some very high-profile international NGOs, UN agencies and other organisations. Specifically, you will join a small programmes team made up of two Project Managers and a Head of Programmes who sit within a wider management / operational team. Your line manager will be the Digital Project Manager.  

This role will support a global portfolio of blended online learning courses aimed at primary healthcare practitioners. This will involve supporting existing courses, the development of new courses and assisting with the delivery of interactive online workshops. 

This is an exciting time to be joining PCI as we are rapidly scaling up our digital capabilities to deliver existing and new projects.  Whilst full training on the PCI Learning Management System will be provided, we are looking to appoint someone with prior experience. This is a great opportunity for someone looking to develop their digital learning support skills further or interested to work in international development. No international travel is foreseen as part of this role.

Job Description

1. Support Digital Project Manager to manage PCI’s Learning Management System

• Manage the helpdesk on the PCI Academy. This includes monitoring and responding to queries on a regular basis
• Support the Digital Project Manager to set up and manage branches and courses on the PCI Academy. This includes:
  • Collating and uploading resources
  • Testing the functionality of courses before they go live
  • Ensuring participants upload the correct documents (eg action plans, training logbooks)
  • Create templates for regular tasks eg workshop reminders
  • Sending updates/ reminders to participants
  • Managing the translation of course content with external translation companies   
  • Create participant accounts and provide other technical support to participants
  • Create certificates for all courses
• Support the Programmes Team to monitor and evaluate its online courses
  • Download user progress reports and test / evaluation results on a regular basis
  • Support with collation of results
• Ensure PCI Associates have the relevant access to the PCI Academy and know how to navigate and use the PCI Academy. This may include running mini-induction sessions
• Support the Digital Project Manager to keep up to date with the evolution of relevant digital technology to support PCI to deliver high quality digital courses

2. Live online workshops

• Provide support to PCI’s Clinical Associates in preparing and running live online workshops
• Set up, edit and upload recordings of live workshops (on zoom)

3. Online collaboration and communication platform (January – May 2022)

• Oversee the transition from Samepage to a new project management platform (including movement of documents) and support PCI to get set up on the new platform
• Provide support to PCI operations and clinical teams on the new project management  platform

Person Specification

Essential

1. Experience working with learning management systems / e-learning platforms or other content management systems
2. Experience of managing helpdesks
3. Excellent digital skills and aptitude for digital solutions
4. Good understanding of Zoom or other similar online conferencing platforms
5. Solid customer service skills and strong communicator
6. Fluent spoken and written English
7. Ability to multi-task and juggle competing priorities
8. Proactive and takes own initiative to support team working
9. Access to broadband internet for home-working
10. Efficient, organised, accurate record-keeper and good attention to detail
11. Excellent organisational skills and a demonstrable ability to work in a systematic and methodical way
12. You must have the right to live and work in the UK and actually be resident here.

Preferred

1. Experience with Zen Desk
2. Familiarity with Dropbox, SamePage, Wordpress (or similar and/or a quick learner)
3. Web development experience  
4. Experience of basic coding (HTML CSS)
5. Ability to work flexibly, including occasional evenings and weekends

Please note that this role is open to UK residents only. Please do not apply if you do not have the right to live & work in the UK or are not resident in the UK. We will not consider applicants who do not meet this criteria.

Equality Statement

PCI is committed to providing equal opportunities for all, irrespective of age, disability, marital or partnership status, religion/belief, working pattern, caring responsibilities, gender and gender identity, race and sexual orientation. We recognise the value of diversity and seek to promote this in all aspects of our work. We actively encourage applications from people of colour, those with lived experience in the settings where we work, and other under-represented groups.

Finance Administrator

We have an exciting opportunity for a Finance Administrator to provide effective finance and donations administration support locally and across the UK, working within the Finance and Resources team and working closely with Fundraising colleagues.

Position: Finance and Gifts/Donations Administrator

Location: Edinburgh (with some home working possible)

Hours: Part-time, 25 hours per week (negotiable work pattern TBC)

Salary: £20,400-£22,000

Contract: Permanent

Benefits: Excellent benefits package including 35 days per year (inclusive of bank holidays), Employer Pension contribution of 5%, Death in Service benefits, access to an Employee Assistance Programme and the opportunity for flexible working.

Closing Date: 30 October

Interviews: Interviews will be taking place on a rolling basis, so apply early to avoid disappointment.

The Role

This Finance and Gifts/Donations Administrator sits within the Finance and Resources Team and is a key position at the charity working on the day to day financial and administrative tasks and systems at the Edinburgh office and making sure that the Fundraising Team have administrative support. As the Finance and Gifts/Donations Administrator your role would include;

• Monitoring bank accounts and making sure that they are reconciled
• Posting of Scotland bank account financial transactions into SAGE accounting software
• Recording and banking of cheques received at the Edinburgh office
• Dealing with donations made by credit and debit card payments
• Processing of Gift Aid claims
• Invoicing of hospitals and care homes
• Providing of financial information to Fundraising and the Music Delivery team
• Recording of grants and donations
• Produce donor and restricted fund reports for the Finance and Fundraising Team
• Processing donations and regular gifts, database and financial administration
• Support fundraising campaigns
• General Office Administration

About You

As Finance Administrator, you will have solid background in administration and experience in a financial setting or fundraising financial support setting.

When applying for this role you will be asked to submit a CV and Covering letter of no more than 2 sides of A4.

About the Organisation

The charity improves the health and wellbeing of children and adults through the healing power of live music. Every year, professional musicians share live music with over 100,000 people from across the UK, who may not otherwise get to experience it. This includes those living with dementia, mental health problems, or who are seriously ill. 

The charity is an equal opportunities employer. It welcomes enquiries from everyone and values diversity in the workforce and is committed to safeguarding. This role will require a basic DBS (Disclosure and Barring Service) or equivalent check

You may also have experience in areas such as Finance Administrator, Fundraising Assistant, Fundraising Coordinator, Fundraising Administrator, Gifts Administrator, Donations Administrator, Accounts Payable, Finance Assistant, Financial Assistant, Accounts Assistant, Accounts Administrator, Grants Administrator, Senior Finance Administrator, Donor Support, Administration Coordinator, Admin, Administrator, Administration, Donations Administrator, Supporter Administrator.

Are you a versatile immediately available Senior administrator or PA?

We are currently working with an International Membership Organisation to recruit an outstanding and detail orientated Senior Administrator.

This post offers the opportunity to work with the organisations global board, membership and staff team to provide excellent administrative support to further the organisations strategic objectives. The role encompasses a broad range of tasks including general office administration, organising meetings, supporting Committees, membership and financial administration.

You will play a pivotal role in establishing and maintaining office systems, liaising with members and also organising meetings and events. You will also provide diary management support to the Executive Director.

An eye for detail is essential as you will be supporting the fundraising team and accurately logging donations and ensuring that projects are up to date and within budget.

The organisation receives queries from their many members and you will assist with responding to general membership queries. Minute taking and assisting with the logistics of events, preparing agendas and assisting with the administration for some Board and Committee conference calls.

A candidate who is versatile, enjoys a challenge and variety, as well as being strong with IT/Tech would be ideal for this exciting opportunity.

If you are interested in this exciting opportunity, then please apply by sending a Word copy of your CV.

As a specialist Recruitment Practice we are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. We invest in your journey as a candidate and are committed to supporting you in your application.

Operations Administrator

We have an exciting opportunity for an Administrator to provide effective operational and administrative support to colleagues locally and across the UK as needed.

Position: Operations Administrator

Location: Walton-on-Thames (with some home-working on an agreed basis)

Hours: Part-time, 22.5 hours per week - negotiable work pattern TBC

Salary: £23,000 - £24,000 pro rata

Contract: Permanent

Benefits: Excellent benefits package including 35 days per year (inclusive of bank holidays), Employer Pension contribution of 5%, Death in Service benefits, access to an Employee Assistance Programme and the opportunity for flexible working.

Closing Date: 30th October

Interviews: Week commencing 8th November

The Role

The Operations Administrator will have the lead role in managing the reception for the charity ensuring calls and emails appropriately directed to relevant staff. This is a key position at the charity co-ordinating the UK wide administrative processes and systems.

This includes supporting with recruitment and HR administration, maintaining office contracts, and communicating with suppliers and contractors for procurement of goods and services.

Please note that the office based location may change, as a relocation is currently being planned but will still be within a commutable distance.

About You

As Operations Administrator, you will have solid background in administration and experience in a financial or HR setting.

You will have experience of:

• Being responsible for maintaining and developing clear and efficient administrative systems and processes
• Supporting the recruitment process and providing staff with an induction of office procedures
• Procurement of utilities, telecommunications contracts, equipment and services

When applying for this role you will be asked to submit a CV and Covering letter of no more than 2 sides of A4.

About the Organisation

The charity improves the health and wellbeing of children and adults through the healing power of live music. Every year, professional musicians share live music with over 100,000 people from across the UK, who may not otherwise get to experience it. This includes those living with dementia, mental health problems, or who are seriously ill. 

The charity is an equal opportunities employer. It welcomes enquiries from everyone and values diversity in the workforce and is committed to safeguarding. This role will require a basic DBS (Disclosure and Barring Service) or equivalent check

You may also have experience in areas such as Operations Administrator, Fundraising Assistant, Fundraising Coordinator, Fundraising Administrator, Gifts Administrator, Donations Administrator, Operations Admin, Operations Coordinator, Operations Admin, Junior Operations Assistant, Operations Officer, Grants Administrator, Senior Finance Administrator, Donor Support, Administration Coordinator, Admin, Administrator, Administration, Donations Administrator, Supporter Administrator, Finance Admin, Finance Administrator, Finance Coordinator, HR Administrator, HR Admin, Human Resources Administrator, HR Coordinator, HR Support Administrator, HR and Finance Administrator, Personnel Administrator, Finance and HR Administrator.