Administrative Support Volunteer Roles in Hammersmith, Greater London

A crucial role in supporting the operational functions of a unique wildlife rescue and rehabilitation charity. Requires a detail-oriented person with excellent organisational and communication skills, as well as a passion for wildlife.  

Are you passionate about wildlife? Are you looking for a purpose-driven role where you can make a real difference?  Do you have strong administration, communication and organisational skills that you could use to help a great cause?

Swan Lifeline is the oldest registered charity devoted entirely to the care of sick and injured swans in the Thames Valley and surrounding areas, and has cared for over 30,000 sick and injured swans. Our aims are to RESCUE, REHABILITATE and RELEASE injured birds, providing shelter and treatment for up to 180 at a time, returning them to the wild as soon as possible.

 What are we looking for?

· Proven experience in administrative support roles. 

· Excellent organisational and verbal and written communication skills. 

· Self-starter, able to use initiative and manage own time / projects. 

· Ability to multitask, prioritise tasks, and meet deadlines. 

· Flexibility and adaptability to changing priorities and responsibilities. 

· Team player, good interpersonal skills for diverse group of people. 

· Passion for the mission and values of our organisation. 

· Strong attention to detail, reliable and able to maintain confidentiality. 

· Ability to represent the high standards of SLL working with the local community. 

· Good IT skills, eg: digital filing, data protection safeguarding awareness. Proficiency in Microsoft Office Suite (Word, Excel, Outlook). 

· Calm under pressure. 

Skills

· Office and Administration Management 

· General / operations management 

· Volunteer management 

· Data protection / GDPR 

· Health & safety 

· Safeguarding 

Key Responsibilities

1. General Administrative Support: 

· Taking rescue calls and dispatching rescuers 

· Managing general public enquiries 

· Volunteer scheduling – via a rota 

· Managing vehicle records, booking MOT’s, Insurance. 

· Managing rescue statistics.

· Maintaining and improving (eg: digitise) office systems (eg: filing). 

2. Programme Support: 

· Scheduling outreach sessions and liaising with external community groups. 

· Assist in booking other individuals (eg: work experience) and groups (eg: schools) for visits to Swan Lifeline and build calendar of events. 

3. Financial and Fundraising Administration: 

· Assist with basic financial tasks eg: invoices, and expenses. 

· Helping Fundraiser Manager with Grants admin.

· Ordering food and supplies.

4. Communication and Outreach Administration: 

· Volunteer outreach and feedback. 

Interviews are informal and in person or on Zoom.

What difference will you make? 

 
Without managing our office and administration efficiently we will have significantly less time and resources to support swans who desperately need our help and face an uncertain future as a result of the Nature emergency and Avian flu. The work you do to ensure our administration is efficient and effective will really help us continue to sustain Swan Lifeline for the future. 

The job entails working closely with project/programme managers in ensuring the smooth running of the organisation's internal operations, external networking, HR, events, communications & fundraising. Successful candidates will be able to gain proven experience in each of the highlighted areas. 

The successful candidate must be a quick learner, trustworthy, intelligent and pro-active self-starter, highly organised and able to multitask effectively.

Key responsibilities include:
Provide receptionist and general admin support to the team, including basic bookkeeping
Provide seamless support to project leads, contractors and freelancers
Help with events and conferences.
Help with writing of funding proposals, publicity & marketing 
Update social media, website, marketing and promotion content

The Ideal Candidate will:
Be Intelligent & Trustworthy - have gained great academic results
Demonstrate excellent writing skills and speaking ability
Pay attention to details and exhibit high degree of precision with work assignments
Be Tech Savvy - Be competent/confident with CRM, CMS, social media and spreadsheets 
Have some interest in Art Galleries, Creativity, Research, International Devevelopment and/or business administration 

Benefits:
Career Development Plan Support 
Access to paid training and qualification enhancement
Reimbursement of out of pocket expenses
 

A Little Bit of Sunshine UK (ALBOS UK) is seeking to recruit a volunteer administrative assistant to support the charity at an important point in its development, its second year of operation, supporting young people to be at the heart of decision making in support services. 

The administration assistant will be responsible for general administration across the charity, including recruitment support and human resources.

You will work alongside the Chief Executive and Board of Trustees, and will assist them with a range of administrative tasks, which include:

• Responding to emails from volunteers, service users, and the wider community.

• Returning calls left on voicemail promptly.

• Managing schedules efficiently.

• Organising meetings, setting agendas and taking minutes

• Handling volunteer applications and requesting references

• Maintaining a database of volunteers

What are we looking for?

• We're looking for an enthusiastic and friendly volunteer with experience in administration/HR.

• Skilled in Microsoft Office and/or Google Workspace

• Good organisational and communication skills are a must.

• You should feel comfortable working collaboratively and independently.

• We ask for a commitment of at least 6 months to the role.

If you would like to expand your skills in administrative work and can commit to volunteering 3–4 hours per week, then we would love to hear from you. If you would like to have an informal conversation with a member of our team please get in touch with us.

Closing date: 1st May at 22:30

Interviews will be held as and when suitable applicants apply. Applicants will have to have a DBS check undertaken to perform this role.

Please note that you must be 16 or over and have the right to live and work in the UK, to be considered for this role.

The administrative assistant will be assisting in general administrative support. They will have a close dialogue with key stakeholders, funders and donors to create relationships to help the organisation move forward.

The requirements for the job is basic office and communicating skills.

The administrative assistant should be keen on learning and developing new skills within the Organisation.

There will be opportunities to develop skills within several different units of the organisation such as; Marketing, Funding, Finance, HR and Legal.

The position will give the volunteer the opportunity to get insight into these different units, and the choice to develop oneself within the one (or several) that becomes of most interest, while at the same time getting versatile, transferable skills that can be applied throughout the organisation.

Main Tasks:

• Contact and communicate with stakeholders - explaining the organisational aims of the organisation and creating relationships and collaboration with other organisations.

• Assisting other volunteers in positions such as Marketing, Funding, Finance, HR and Legal.

• Administrative duties.

Required Skills:

• Microsoft word (Excel, Word, PowerPoint)

• Communication skills

• Team-working skills

• Delivers work of quality in a timely manner

• Self-driven

• Obtains a professional attitude

Training and Support Available:

• Office (Excel, Word, PowerPoint)

• Development within desired department

The volunteering program with QMC School requires a minimum of 16 weeks of commitment. We are looking for someone who can offer 12 hours a week, Monday - Friday.

Please note that this is a volunteering role

Upon successful application, our HR team will contact you to arrange an interview. Following a successful interview, we'll initiate the onboarding process by sending you the necessary documents. Once your onboarding and identification documents are received and verified, you'll be invited to a 6-hour HR and System Induction. Subsequently, you'll meet with your Head of Department or Assistant Manager for your First Day.

Do you enjoy organising things and making this happen?

Are you able to volunteer a few hours a week?

Yes? We’d love to hear from you.

We’re looking for a further 12 admin volunteers to help with our daily operations.  We have a variety of ways you can get involved:

• Responding to client requests and enquiries
• Managing and updating company databases
• Keeping track of partnership enquiries
• Maintaining internal, volunteer, and client records
• Drafting and mailing client correspondence and newsletters
• Organising events, scheduling meetings, and making travel arrangements
• Providing administrative support to other departments or projects as needed
• Performing other duties as agreed in advance

We’ve designed our volunteering programme to be flexible and adaptive to you.  All volunteering is 100% remote and you’re supported fully by our team.  You control what you do and how many hours per week you want to volunteer.  Some roles may require an Enhanced DBS check. If your application is successful, we will ask for a donation towards the cost of your enhanced DBS check if it's required for your role. This cost is £20.60.

Here’s some further information on what’s needed:

Are you over 18 and living in the UK?

You must be over the 18 years of age and live permanently in the UK.  You must be a UK resident to apply for this role.

Do you have a laptop?

A laptop and a quiet space to volunteer is essential.

How much time can you give?

A minimum of 3 hours per week is required. We are flexible and like to work around you.

Training

We provide CPD accredited training with 3 short courses needing to be completed prior starting your volunteer role.  After, you’ll have access to over 90 CPD accredited courses should you want to study further.

We are looking for someone to volunteer their time to being a Clerk for our small charity supporting children in the one of the poorest places on the planet to exit extreme poverty.

What will you be doing

As a key part of the governance of the charity, the commitment and energy you can bring to our Board will make a key difference to the charity and the children we support.

You will work closely with the Board of Trustees, especially the Secretary and Chair of the Trustees to help support our charity’s mission, in particular:

• Attend board meetings (virtually, held 6 times a year) and accurately record the decisions and actions in the meetings
• Coordinate agenda and papers for Trustee meetings
• Assisting in various compliance activities, such as coordinating the timely update of Chaffinch’s policies
• Provide ad-hoc admin support to the Trustees

What difference will you make

The Board of Trustees is responsible for the governance and strategic direction of the charity. An effective support mechanism is very important to ensure that the Board is able to deliver on its key objectives.

Chaffinch is still a relatively young charity (10 years) with a modest annual turnover. Many will overlook us as being insignificant amongst the larger charities. However, Chaffinch has scope to make a very real difference to the children of Kibera through our work empowering local people. Finding the right volunteer could mean the difference between a charity that helps a few young people and a charity that generates real opportunity and hope for children to build successful lives for themselves and future generations.

SANE is looking for an Administration Volunteer to help with sending out fundraising event materials, franking, updating stationary and supporting the team.  You will be part of the Fundraising & Marketing team a professional team that manages the full spectrum of fundraising, marketing, website and social media activities.  This is a key role helping the team to work efficiently to raise awareness and much needed income to keep the charity running helping tens of thousands of people per year.

There are opportunities to develop your administration and organisation skills as well as learn how a charity.

Across the UK, our 270 local groups play a vital part in supporting people affected by MS. They provide sense of belonging, unity and friendship. And they deliver services and support for their local MS community.

We are looking to recruit an Administration Volunteer for the Asian MS Group. Our Administration Volunteers are the linchpin for our local groups’ activities. They act as the first point of contact and they make sure all relevant information is circulated to other volunteers and members. And they play an important role in keeping our data and details up to date to comply with data protection legislation.

In this role you’ll develop your administration and organisation skills. Most importantly you’ll be help your local group run efficiently, so they can keep providing valuable services to our MS community. 

Time Commitment

We estimate this role will need around 2 hours a week. Our roles are flexible and aim to fit around you. Time commitments for this role may vary depending on your activities. This is an ongoing role.

This is a great opportunity to gain experience within a large charity and develop your existing skills and learn new ones. We need you to get involved and help make positive changes to the lives of people affected by MS.

About you

You’ll have an interest in the MS Society and the work that we do, as well as the enthusiasm to represent both us and our values locally. You will understand the needs of people affected by MS in your area and be sympathetic to the needs and motivations of volunteers. You’ll be confident using Microsoft Office, the internet and email. You’ll be able to apply disability, equality and inclusion practices and understand and apply our risk management system. Ideally you’ll understand the local area and organisations that provide local services.

You will be reliable and easy to contact and you need to live in or near the area the group to carry out this role.

Please apply online.

The MS Society is committed to promoting diversity. We can only offer roles to over 18s.

You will support our Administrators and front line workers with a range of administrative functions to support them with their daily activities and workload. This will give you the opportunity to be involved with a variety of administrative duties including filing, writing notes and supporting the front line workers with the administrative preparations of their group delivery and updating of their client case notes.

This is a fantastic opportunity to use your organisational and administrative skills while gaining an understanding of the roles and support function of our front line services.

The volunteer role will be subject to prison vetting and security checks. This is in addition to what is required for community working.

Accountabilities 

Service Delivery – Client support tasks

· Support administrative staff and front line workers with data entry onto database system.

· Provide assistance at reception/in admin office answering and taking messages and transferring phone calls.

· To assist with filing and maintaining of administration records in an orderly user-friendly system. 

· Support front line staff with administrative paperwork required for group sessions or group meetings.

· To assist with minute taking.

· To maintain confidentiality and data protection principles, raising any issues with your line manager as appropriate.

Additional tasks

· Engage in support and supervision provided.

· To keep a good record of your work, including reporting verbally to their supervisor and completing relevant forms.

This may vary depending on your specific team and time commitment.

Expenses

• Travel expenses (within 20 miles of the service) 
• Up to £6.50 lunch expenses.
• Any additional expenses will need to be pre-agreed with placement supervisor.

Qualities

Below is a list of the qualities that we are looking for from volunteers:

· If in recovery, to be 6 months abstinence from all mood altering substances if in recovery.

· Must be over 18 years of age.

· Ability to use computers and IT equipment.

· To have good verbal and written communication skills.

· To have a clear understanding and maintain a high degree of confidentiality.

· To have a clear understanding of how to set and maintain boundaries.

· To have the ability to reflect and receive feedback.

· To be reliable, flexible and committed.

· To treat individuals with respect and dignity.

· To have the ability to follow instructions.

· To be committed to own learning and development.

Checks required for this role

· Reference (this may be from a keyworker, volunteer supervisor, tutor or sponsor if you are not able to provide a work reference)

· Enhanced DBS Check

· The volunteer role will be subject to prison vetting and security checks. This is in addition to what is required for community working.

Voluntary Administration Officer

ETS is a growing UK based Christian charity, which is looking to expand its discipleship and evangelism training throughout the UK.

We are looking for a person of faith, who can identify with our aims and has some experience with administration. Although this is a voluntary position, we anticipate that this role will be salaried at some point in the future.

The role will involve providing support for the two Directors in their weekly activities. This will involve emailing church leaders, providing database support, booking hotels and flights, organising events, PowerPoint presentations, zoom meetings, liaising with both our Fundraising and Marketing Officers, inputting financial data into a spreadsheet, and producing reports.

ETS is based in Peterborough, but we expect any applicant to work from home/remote (hybrid) and attend meetings over zoom. Therefore, we will only accept applicants who are UK based. There may be occasional team meetings at Allia Business Centre, Peterborough, but traveling costs will be reimbursed along with other approved expenses.

Salary: This is a voluntary role and you are expected to pay your own taxes

Hours of work: This is a part-time role of 2 days per week (10 hours) but can be carried out at different times during the week.

This contract is for one year, with the possibility of extension

Safeguarding: Appointment will be subject to a satisfactory DBS check.

Role: Charity Administrator / Manager / Trustee
Location: Remote
Job Type: Part-time

About Us:
The Spiritual Arts Foundation is a unique UK arts organisation dedicated to promoting the spiritual exploration of artistic expression. We believe in the transformative power of spirituality and the arts to inspire individuals and communities. Our organisation has over 90 professional creative members, including artists, authors, composers, singer-songwriters, filmmakers, and producers, 1200+ members within our ‘Spiritual Creatives’ Meetup group and a rapidly expanding volunteer management team of more than 40 writers, marketers, art historians, social media and digital marketing experts.

Position Overview:
The Spiritual Arts Foundation is seeking a highly experienced and knowledgeable Charity Administrator / Manager to join our team. The ideal candidate will have an understanding of charity law and regulations in the UK, along with extensive practical experience in setting up charities, Community Interest Companies (CICs), and Companies Limited by Guarantee (CLGs). In addition to possessing exceptional organizational and project management skills, the candidate should also have a genuine interest in spiritual subjects and a passion for making a difference in the world.

Responsibilities:

You will be required to:

• Provide expert guidance and support in the setup and registration of charities, CICs, and CLGs, ensuring compliance with relevant UK legislation and regulatory requirements.
• Consult with our legal team on the preparation of legal documentation, including governing documents, constitutions, and articles of association.
• Assist in the establishment of appropriate governance structures, and work with our HR team regarding the recruitment and training of trustees and board members.
• Assist our management and accounting teams to choose optimal bank accounts and obtain the necessary financial services for new charitable entities.
• Consult with our fundraising team to help implement our strategies for fundraising, donor engagement, and income generation.
• Offer strategic advice on staffing requirements, recruitment processes, and employment contracts.
• Help us to identify potential risks and opportunities associated with charity setup and operation.
• Keep abreast of changes in charity law, regulations, and best practices, and ensure that organizational policies and procedures remain up to date.
• Collaborate effectively with internal teams, external stakeholders, and regulatory bodies to achieve organizational objectives.

Preferred Qualifications:

• Proven experience in setting up charities, CICs, or CLGs in the UK, including a comprehensive understanding of the legal and regulatory framework.
• Knowledge of charity law, tax regulations, governance principles, and financial management practices.
• Effective communication skills, both written and verbal, with the ability to convey complex information in a clear and concise manner.
• Demonstrated ability to work collaboratively in a multidisciplinary team environment, fostering a culture of trust and respect.
• Genuine interest in spiritual subjects and a commitment to promoting values of compassion, empathy, and social responsibility.
• Flexibility to adapt to changing priorities and requirements, with a proactive and solutions-oriented approach to problem-solving.

Why work with us?

• Highly cooperative & flexible team structure, filled with inspiring creatives and spiritual scholars.
• Self-promotion opportunities through the Spiritual Arts Foundations networking channels for artists and creatives.
• Gain personal fulfilment by contributing to spiritual growth and cultural enrichment as you support our mission.
• Enhance skills valuable in personal and professional life through hands-on involvement in spiritual arts initiatives.
• Build a network of like-minded individuals, fostering friendships, collaborations, and potential career opportunities in the arts and spirituality.
• Enjoy complimentary access to spiritual events, workshops, and experiences, deepening your knowledge and appreciation of the arts.

This position offers an exciting opportunity to play a pivotal role in the successful growth of The Spiritual Arts Foundation.

The Operations Assistant supports the Chair with all administration to enable Hidayah to function smoothly. Responsibilities include, but aren’t limited to:

• Providing administrative support to the Chair including scheduling meetings, managing calendars and responding to emails
• Creating process flows to enable service delivery and monitor progress
• Preparing meeting agendas, taking notes and sharing meeting minutes
• Maintaining accurate and up-to-date records and databases including documents on the Google Drive
• Aiding in the planning and execution of all operational projects and initiatives
• Preparing reports, presentations, and documentation as needed e.g., for annual reports
• Responding to inquiries and providing information to internal and external stakeholders
• Performing other duties and tasks as assigned by the Chair

How much time is required?

We are flexible around your schedule but we anticipate that the role will require around 4 hours per week. The following commitments are in place for all Hidayah volunteers:

• Aim to attend all relevant meetings, delivering a comprehensive report with updates and to complete actions as and when they appear
• Aim to attend all other planning meetings as necessary
• Attend Hidayah events (where geographically possible)
• Help to fundraise for, and advertise, any Hidayah events and fundraising drives
• Add to and maintain the administration of our file sharing system ‘Google Drive’ to ensure it’s up to date with clear records, templates and forms
• Check and respond to emails in a timely manner
• Contribute to the communications group (via Discord) and stay up to date with Hidayah developments
• Provide information, statements and data for the annual report
• Keep up to date with Hidayah communication and organisational developments

This role is subject to a 6 months probationary period with a 2 month notice period should you wish to resign.

What is expected from an Operations Assistant?

Knowledge:

• Educated to degree level or experience which demonstrates equivalent analytical ability
• Knowledge of quality assurance systems and their benefits for the voluntary sector
• Knowledge of good governance procedures for the voluntary sector
• Understanding of confidentiality, equality and diversity and safeguarding procedures

Personality:

• A self-starter who can volunteer with minimal supervision
• Friendliness, enthusiasm, dedication, responsiveness, flexibility and eagerness in supporting the aims, vision and mission of Hidayah

Personal Skills:

• Confidence taking the lead with plans and ideas at Trustee meetings
• Ability to resolving conflict situations if needed
• Professionalism in all situations

Administration Skills:

• A high degree of literacy in Microsoft Office and IT Applications
• Join Hidayah Membership and Hidayah Discord server
• Participating and contributing to discussions on the Hidayah Discord server
• Read all Hidayah policies, keeping up to date with any changes
• Read, understand and agree with the constitution of Hidayah (available on our website)

Please ensure you do not have a conflict of interest with your current role and check this prior to applying for this role.

What benefits do I get from this role?

• Volunteering with Hidayah brings a range of a benefits such as:
• Reference for your CV
• Contributing to Hidayah’s cause
• Supporting vulnerable communities
• Connecting with like-minded, passionate people
• Experience working strategically as part of a team
• Development of professional networking skills

About Us

We are the only national non-profit supporting people in the UK impacted by borderline personality disorder (BPD). We provide peer support, signposting, information and advice to individuals living with BPD, their families and carers. 

About the Role

Our busy support services team is seeking a reliable and organised volunteer to assist the signposting service. You will respond to queries from health and social care professionals and service users. In addition, you will provide administrative support to the team and processing referrals emailed into the service.

Responsibilities in this role include:

• Providing information and advice to health and social professionals and service users
• Processing new referrals
• Navigating and inputting information into our secure database, handling client data and sensitive information
• Explaining confidentiality to health and social care professionals and service users and seeking consent to store or share information where necessary
• Signposting and referring callers to appropriate alternative services as required

Who are we looking for?

The ideal volunteer will have:

• An understanding of the issues faced by people impacted by BPD, or willing to learn about this
• Excellent interpersonal and communication skills
• Good administrative and computer skills including proficient use of Microsoft Office
• A solid understanding of the importance of professional boundaries and confidentiality
• The ability to exercise a non-discriminatory, non-judgemental approach to supporting people
• A flexible approach to your work
• Strong organisational skills and the ability to prioritise

Please note you will need a DBS check (if you do not have one, we can do that for you)and two references for this role. 

What can you gain from this opportunity?

As part of this role you will have the opportunity to:

• Work as part of a national organisation to support people impacted by borderline personality disorder, and their families
• Develop skills in providing signposting, information and advice
• Gain knowledge of the support service options available to people in the UK
• Gain experience of multi-agency partnership working

We offer full volunteer induction and training, where you will be fully supported to understand, and carry out every aspect of the role. 

We are committed to creating a diverse and inclusive environment for our volunteers. The service users we support come from all backgrounds and we want to reflect that in our volunteering team. We are happy to consider any adjustments you might need to support you in your role. If you would like to discuss this further with the volunteer team, please let us know. This will not affect your application.

Zestful Blends addresses the challenges of modern urban living where people often struggle to access convenient, health-oriented food options that support both their well-being and environmental sustainability. Our solution is a comprehensive menu of fruit-based foods that are both nutritious and environmentally friendly. By sourcing local, organic produce and using eco-conscious packaging, we offer a range of products from smoothies to fruit salads that meet the demands of health-aware individuals and contribute to a more sustainable community.

Zestful Blends is an innovative health-focused fruit bar that combines a physical storefront with corporate partnerships and an AI-integrated online delivery system to offer fresh, nutritious, and eco-friendly fruit-based products in Vancouver.

ADMINISTRATION

• As the Administrative Coordinator at Zestful Blends, your organizational skills will be essential in streamlining our day-to-day operations. Your role encompasses managing schedules, handling communications, overseeing administrative tasks, and supporting our team to ensure operational efficiency. You will serve as the backbone of our startup, facilitating a well-organized environment that enables us to focus on delivering high-quality, fruit-based products and services to our community.
• Volunteer 4-6 hours per week remotely for 6 months.