Administrator Chief Executive Office Jobs in Hammersmith, Greater London
Office Administration Assistant
The Migraine Trust
London/Hybrid with one day a week from the office off Borough High Street
Permanent
Part time, 21 hours, with flexible working
Salary £26,000-£30,000 per year pro rata depending on experience
Excellent benefits including 25 days annual leave, plus bank holidays, pro rata, with increases for each year of service up to a maximum of 30 days, plus office closure between Christmas and New Year, pension, death in service cover, training and development opportunities, staff discounts and access to an Employee Assistance Programme
Would you like play a vital, hands-on role in the running of a small charity?
Are you highly organised and able to prioritise effectively, with excellent interpersonal skills and an energy and enthusiasm to make things happen?
Charity People are delighted to be partnering with The Migraine Trust, a small, ambitious charity which is dedicated to helping people affected by migraine, to bring on board an Office Administration Assistant.
The Migraine Trust is the only UK migraine charity providing information and support, campaigning for awareness and change, and funding and promoting research, and has been leading and bringing the migraine community together since 1965. One in seven people in the UK live with migraine. This complex and debilitating neurological disorder can significantly affect many aspects of life including work, school, personal relationships, and feelings of isolation.
Every year over two million people visit The Migraine Trust website for the most up to date information, and thousands contact the helplines for information and support on all aspects of migraine. The Migraine Trust campaign for increased awareness and understanding of migraine, better access to treatment, and national policy change to improve the lives of people who get it.
The Office Administration Assistant will support the smooth running of the office, offer administrative support to the Chief Executive, Senior Leadership Team, Board of Trustees and from time to time the wider team. The postholder will also support the Finance function.
Key responsibilities
* Office Management: Oversee the efficient operation of the office within a shared charity hub, including procurement of supplies, maintaining relationships with IT support contractors, and organising team meetings and events.
* Finance Assistance: Support the Head of Finance and Operations with data entry, invoice processing, and bank reconciliations, ensuring accuracy and compliance with financial procedures.
* Board and Executive Support: Collaborate with the Chair, CEO, and Senior Leadership Team to plan and organise trustee meetings, manage board papers, and provide administrative assistance as needed, including travel arrangements.
* HR Administration: Maintain HR records, support recruitment processes, and facilitate staff onboarding, ensuring compliance with HR policies and regulations. Additionally, assist with staff engagement surveys and GDPR compliance efforts.
* Administrative Support to British Association for the Study of Headache (BASH): From time to time, you will provide Finance/Admin support to this small charity which has close ties to The Migraine Trust.
The role involves handling of confidential information, engagement with external stakeholders and managing a varied workload. This is a diverse, hands-on role which requires professionalism, interpersonal skills, energy, and attention to detail. In addition, you will be highly organised and able to prioritise proactively, take ownership, and drive change to make things happen. The Migraine Trust are more interested in your potential than in a perfect career or education. They are keen to meet people who have a passion for the work that they do and have picked up strong organisational and communication skills as they have gone along.
The role is home-based with around 1 day a week in the office near Borough High Street. The role is 21 hours per week and ideally these hours would be done spread across at least three or four days a week, such as Monday, Wednesday and Friday, or Monday-Friday with shorter days, due to the nature of the role as sometimes things need doing urgently. The Migraine Trust are happy to explore different options for the working pattern for the right candidate. The post will be subject to satisfactory references.
If you would like to support the work of The Migraine Trust and the migraine community, you have the skills to apply for this role and would like to join a small passionate and dedicated team where you can make a real difference, we would be delighted to hear from you.
How to apply:
The application process is CV and Supporting Statement. In the first instance, please send your up-to-date CV to Jen at Charity People for more information or contact Jen for an informal confidential chat about the role. The closing date for your CV and Supporting Statement is 9am on Tuesday 23 April. The interview will take place in person at The Migraine Trust office on Tuesday 30 April.
Charity People actively promotes equality, diversity and inclusion. We match charity needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities we work with.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
About us
The Tudor Trust is a grant-making organisation with a long-standing commitment to funding smaller, grassroots organisations. With an endowment of around £220m, our annual commitment to grants has averaged £20 million. We are winding down our current grant-making strategy, and are reevaluating and developing a new strategy centred around racial, social and economic justice.
In tandem with our strategy review, we are undergoing a comprehensive change process, which includes refreshing our Board and rebuilding our staff team. This transformation extends to the redevelopment of our internal people culture policies and practices with Justice, Equity, Diversity and Inclusion at its heart.
About the role
As the Executive Assistant and Operations Manager at Tudor Trust you will be pivotal in ensuring the smooth operation and effective management of both administrative and operational functions within the organisation.
With a focus on providing comprehensive support to the Board and CEO, the role encompasses a diverse range of responsibilities, including executive assistance, operations management, HR administration, and financial support.
Key Responsibilities
Board and CEO Support
- Provide comprehensive administrative support to the CEO, Chair of the Board and Trustees, including proactively managing calendars, scheduling meetings, and handling travel arrangements.
- Assist in the preparation of reports, presentations, and correspondence.
- Attending meetings for notetaking, to capture actions for next steps.
- Assist in organising events, workshops, and training sessions.
- Coordinate logistics, invitations, and follow-up activities for meetings, and in particular, board and committee meetings.
Operations Management
- Oversee the day-to-day operations of the organisation, including facilities management, office supplies procurement, and equipment maintenance.
- Develop and implement efficient processes and procedures to enhance operational effectiveness and streamline workflows.
- Coordinate with suppliers, contractors, and service providers to ensure smooth operations and timely resolution of any issues.
- Ensure compliance with relevant regulations, policies, and procedures related to health and safety, data protection, and organisational governance.
- Support the review and planning of opening up the use of the building to external stakeholders for social and creative purpose.
- Handle general administrative tasks such as managing office supplies and maintaining SharePoint.
HR and People Administration
- Assist with recruitment processes, including posting job advertisements, scheduling interviews, and candidate communication.
- Coordinate employee onboarding and induction programs, ensuring a smooth transition for new hires.
- Maintain accurate and up-to-date employee records, including personal information, employment contracts, annual leave and sickness absences.
- Support the organisation in implementing policy changes and fostering a positive people culture, addressing routine employee inquiries and offering guidance as needed.
- Liaise with our outsourced HR provider to ensure our HR documentation and records, including employee contracts, policies, staff handbook and compliance requirements are kept up to date.
Financial Administration
- Assist with basic financial tasks, including processing invoices, expense reports, and reimbursements.
- Review all our insurances and support the Head of Resources with the administration of the charity’s bank accounts.
As our organisational change initiatives progress, the EA & Operations Manager role will evolve, facilitated and managed by ongoing reviews conducted in collaboration with the Head of Finance and Resources.
Person Specification
Skills, Experience and Knowledge
- Experience as an Executive Assistant or Administrator.
- Experience in coordinating with suppliers, contractors, and service providers to maintain smooth operations and address any operational issues promptly and effectively.
- Proactive and detail-oriented, with the ability to anticipate and address the CEO's needs
- Forward thinking, organisational and project management skills
- Organisational skills and the ability to effectively manage multiple tasks and priorities.
- Proficiency using Microsoft 365 tools, including PowerPoint, excel, SharePoint and teams,
- Communication and interpersonal skills, with the ability to interact with stakeholders at all levels within the organisation.
- Understanding of best practices in operations administration, including facilities management, procurement, and health and safety regulations.
- Discretion and ability to handle confidential information.
- Knowledge of / interest or understanding of Justice, Equity, Diversity, Inclusion and Belonging.
At Tudor Trust, we value and celebrate the differences that make us who we are. We respect the unique differences that each individual brings to the table, whether it's age, cultural heritage, disability and mental health, ethnicity, race, gender, gender identity and expression, sexual orientation, or social background.
Tudor Trust is fully committed to equity, diversity and inclusion in our sector. We want this to be reflected in the diversity of the people who work for us and we are particularly interested in applications from people from all backgrounds.
If you would like to apply for this role, please submit a CV and supporting statement outlining how you fulfil the person specification (experience, skills and knowledge, key attributes and values) for this role.
The client requests no contact from agencies or media sales.
Chief Operating Officer: NHS Retirement Fellowship
£47,420 - £56,918 FTE
22.5 hours per week (0.6)
The NHS Retirement Fellowship is a registered charity No. 287936 which exists for people who have worked in or for health and social care services.
We offer social, leisure and educational activities and welfare support to our members. We facilitate continued and new friendships, focused on local branches across the UK and postal members. We offer national support and events, including a hugely popular national conference.
We have a clear ambition to build our membership, anticipating their needs and developing new ways of meeting them.
This is a new, senior role within our well-established charity and we expect the post holder to play a proactive and productive role as a member of the organisation’s small Management Team.
You must have significant operational experience preferably in a similar role in the NHS or in another public sector or charitable organisation.
Closing date: Application is by CV and a supporting statement by 3rd April 2024
Interviews by Zoom: 18th April 2024
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
This is an exciting new post which will aim to provide support as The Maypole Project develops as a charity and service provider to children with complex medical needs and their families.
What you will do:
- Provide administrative and technical support to the team
- Scheduling appointments both internal and external
- Travel management, preparation of travel itineraries
- Preparing equipment and materials for client meetings
- Manage and support with ad hoc projects
- Gatekeeping calls
- Creation of content and presentations
- Assisting with reports and evaluations
- Collation of data
- Attending fundraising and support events and activities when required
- Ad hoc administrative duties, such as office stocks and supplies
- Assisting on website, newsletter and social media management
This role description does not provide an exhaustive list of tasks but gives an indication of the main areas of work. It is not a definitive document and may be reviewed in conjunction with the post holder in the light of organisational change. This role should be undertaken within the philosophies, values, policies, and protocols of the organisation. All employees are responsible for keeping their knowledge updated as changes are made.
The client requests no contact from agencies or media sales.
The Finance and Operations Manager is a key member of Tara Theatre’s team, overseeing the company operations and financial processes. They work alongside a Freelance Finance Director and the Executive Director.
Tara Theatre is a company limited by guarantee, and a charity. It has two trading subsidiaries, Tara Productions and Tara Enterprises. We currently have an annual turnover of circa £1 million.
We manage our finances and payroll in-house, using Sage accounting system.
We welcome applications from those looking to take on their first manager position, as well as candidates who may be returning to work after a pause in their career or looking to balance a role with their wider caring or parenting responsibilities.
For this role, we are open to conversations around either a full time or part-time contract and/or flexible working.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Are you an experienced HR professional used to coordinating the full employee lifecycle and supporting managers to make an organisation a great place to work? Do you want to help create new possibilities for people with heart and lung diseases? If so, you could be the perfect candidate for our new HR Business Partner role.
This is a new role taking full ownership of all strategic and operational elements of the HR function, supporting an organisation of 25 people, reporting directly into our CEO, Richard Bowyer.
The successful candidate will coordinate all elements of the employee lifecycle and ensure the charity is a great place to work by supporting line managers, being the key point of contact for staff welfare, and owning the employee engagement survey process.
They will lead on key HR projects – such as EDI strategy development & rollout, implementation of an HRIS and new payroll provider, and creating a staff handbook.
The HR Business Partner will be a standalone role, overseeing all strategic and operational HR functions including:
- Coordinating all HR administration and processes – across starters, leavers, benefits, payroll, and implementing an HRIS. Improving and streamlining processes.
- Leading on all people related issues, supporting line managers to minimise risk, embrace best practice and make the charity a great place to work.
- Providing strategic guidance and advice to line managers on recruitment & selection and regularly joining interview panels.
- Being the staff welfare lead and owning the employee engagement survey process.
- Maximising the effectiveness of our annual appraisal and personal development process, including sourcing internal and external learning activities.
- Strategic inclusion lead for the organisation, including creating and implementing a new EDI strategy.
- Active member and contributor to the internal Heads of Department leadership group, and leading on people updates to the leadership team.
We are looking for someone that:
- Has proven experience autonomously managing HR administration across the employee lifecycle in a standalone role or small team, with the ability to review, implement and streamline processes.
- Has significant experience in effectively and pragmatically supporting and coaching line managers on a range of people issues.
- Can assess employee learning needs and source effective training and development activities.
- Can lead on our inclusion work, with a passion for EDI within the workplace.
- Can work autonomously and proactively manage a varied workload.
- Has exceptional ‘people-skills’ and is an excellent communicator while being discrete and tactful to sensitive issues.
The ideal candidate will also:
- Be CIPD Level 7 qualified (or in progress).
- Have experience working within the charity sector, with knowledge of topics such as compliance, safeguarding and volunteering.
- Be a confident public speaker – able to present to and/or train groups of up to 30 people.
About the organisation
Royal Brompton & Harefield Hospitals Charity exists to create new possibilities for people with heart and lung diseases. Working closely with Royal Brompton & Harefield hospitals, we fund life-changing projects to expand medical understanding and find innovative treatment options; to renew and upgrade equipment; and improve the everyday experience of patients and staff alike.
Charity employees are entitled to a range of benefits including 27 days of holiday (excluding bank holidays, pro rated for part time roles), an employee assistance scheme, enhanced pension contributions, and a cross-charity discretionary annual bonus.
This role is for 14 hours per week, which can be worked across two or three days. This role is required to be in the office at least once day a week, rotating between our four London locations.
Application
Interested candidates should click through to the application page to download the full job description and person spec for further details on the role.
As part of your application, please include a cover letter explaining how you meet the person specification, with details of your notice period and salary expectations. To support our efforts to make our recruitment processes more inclusive, we are using an anonymous application process.
Closing date for applications is 5pm, Monday 15 April.
First round interviews are provisionally scheduled for week commencing 22 April 2024, with final round interviews provisionally scheduled for the week commencing 06 May 2024.
The client requests no contact from agencies or media sales.
Do you have a passion for developing people, and supporting a Christian charity to tackle complex challenges like poverty and exclusion by mobilising people, churches, and whole communities to make a positive difference?
We are seeking an HR and Administration Officer to join our team, working closely across our organisation and our Senior Leadership Team to provide HR support, embedding policy and excellent practice in a way that strengthens our culture and upholds our core values.
This is a varied role that will suit a HR generalist, providing support and advice on the full range of activities that form the employee life cycle. This includes recruitment and onboarding of new staff, ensuring our policies represent best practice and that they are embedded in the culture of CUF, liaising with payroll, maintenance of the staff handbook, promoting personal development, ensuring our online HR software is used to its full capability, ensuring our appraisal process is robust and a range of other HR tasks.
The role will be key in our ambition to promote a positive working environment with good wellbeing and personal development opportunities for our team.
This role will also include other administrative tasks and project work to support our Senior Leadership Team.
To apply, please send/email an up-to-date CV and covering letter outlining your relevant skills and experience, relating to the listed responsibilities and person specification
Closing date: Midday Thursday 18th April, with interviews Tuesday 9th May (in London)
Harris Hill is recruiting for a Part Time Finance Director for this faith-based charity located in Buckinghamshire and Surrey. (Mostly Remote)
- Hours: 12 hours per week, on average over the full year
- Flexible Working: Only 1 day a month is required at their offices in either Buckinghamshire or Surrey
- Pay Scale £70,000pa FTE.
Main Duties and Responsibilities:
Accounts and Finance
- Maintenance of the accounting records,
- Preparation and monitoring forecasts and budgets for the Charity
- Having an overall appreciation of the requirements of Charity Statement of Recommended Practice for Charity Accounts (SORP)
- Preparing the records for audit and liaising with the auditors and Bursar
- Monitoring and oversight of Sage
- Ensuring sound financial controls exist. There should be monthly backups, which are forwarded to the Leader.
- Ensuring that the income to which the Congregation is entitled is received.
- Assistance with the financial aspects of longer-term strategic planning
Investments
- Awareness of the implications of the Congregation’s Investment Policy
- Assisting the Trustees with the monitoring of the Congregation’s Investment Portfolio, and liaising with the Charity’s Investment advisors and fund managers
- With the Trustees, attend Meetings, with the Investment Managers, and compiling Minutes.
Grants
- Have an overview of Grant Making procedures, and monitor the work of the Grants Administrator
Legal
- Having an appreciation of the charity’s trust deed and of how charities are governed in the UK.
- Having a general awareness of the laws and regulations affecting the Congregation and its work
Banking
- Assisting the Bursar, when required, with the Congregation’s banking arrangements.
- Ensuring that surplus funds are invested in interest bearing accounts and optimising the amount of such interest.
Insurance
- Assisting with arranging Insurance Cover, and liaising with the Insurance Advisers
Employment
- Awareness of employment legislation, including PAYE, National Insurance and Pensions
- Payroll preparation
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
We are recruiting for a Fundraising Assistant who shares our vision to be trusted to provide consistently outstanding care and exemplary service to our patients
We are an ambitious Hospital charity with an exciting opportunity to join us on our team as a Fundraising Assistant, initially on a three month contract with potential to extend.
We currently raise between £1-2m a year for East and North Hertfordshire NHS Trust which has four sites local to Hertfordshire, including the Lister Hospital (Stevenage) and Mount Vernon Cancer Centre (North London). We are proud to raise funds to enhance the care provided by our wonderful clinical colleagues and to contribute to a positive patient experience. We also support a number of wellbeing initiatives to support our staff. Working for the NHS offers a fantastic benefits package, including a generous pension, agenda for change pay progression, 27 days leave plus bank holidays and flexible working.
About you
Ideally you will already have experience in an administration or customer service role and looking to start a career in fundraising. You will be looking for 20-37.5 hours a week and can work flexibly including some evenings and weekends to support at fundraising events.
Main duties of the job
- Provide support to the department on a range of administrative tasks including, dealing with enquiries (postal, telephone, email, face to face), opening and sorting post.
- Work to build excellent relationships with donors to provide a high standard of customer care.
- Process one-off and regular donations ensuring procedures are followed and information is recorded correctly onto the database and thank you letters are sent.
- Work with cancer centre volunteers to support the team with administration tasks.
- To undertake specific fundraising projects and attend events as necessary or as required to support the department’s fundraising.
- To assist the fundraisers with administration of staff lottery, raffles and prize led promotion and fundraising as required.
- Support all fundraising activity and represent the charity at internal and external events.
- Manage ‘Gift in Kind’ donations and our ‘Gift in Kind’ Campaigns.
Working for our organisation
At East and North Hertfordshire NHS Trust, we are proud of the range of general & specialist services we provide & our 6,000 or so dedicated staff ensure our patients get the best care. Our ability to be flexible & innovative in the way in which we work and deliver our services to our catchment has never been more important than it is now.
We run the following hospitals:
- The Lister Hospital, Stevenage
- New Queen Elizabeth II (New QEII), Welwyn Garden City
- Hertford County, Hertford
- Mount Vernon Cancer Centre (MVCC), Northwood
We have ambitious plans to become an outstanding, patient-led Trust where dedicated staff provide high-quality, compassionate care to our patients. We continue to undergo significant transformation; our staff & patients are at the heart of delivering this ambitious agenda.
We understand that finding and starting a new job is an important life decision. If you need reasonable adjustments for a disability, or a life event, such as menopause - so that we can consider your application fairly & to get the best out of you during the selection process, please let us know.
We are committed to a positive work life balance for our employees. Employees are entitled to seek to work flexible working patterns & we are committed to listen and consider all requests. Such requests, of course, have to be made & considered formally, & will need to be balanced against service needs, but our starting point will always be to find ways to support making them happen.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Job Description: Fellowship Programme Assistant – Enquiries
Line Manager: Team Leader (Enquiries)
Objective: The programme assistant receives and assesses applications for support from at-risk academics.
Experience: Bachelors’ degree or comparable experience
Duration: For an initial period of 12 months, subject to review.
Hours: Full-time. Eight hours each day Monday – Friday, with flexible working by arrangement around core hours of 10am – 4pm
Location: Hybrid working - in London office in Elephant and Castle SE1 (2/3 set days per week) and working from home on the remaining days.
Start: 1 May 2024 or shortly thereafter.
Salary: £29,160.
Number of posts: One.
Application deadline: 25/04/2024.
Organisational Background
The Council for At-Risk Academics is a UK-registered charity founded in 1933 under the leadership of William Beveridge, to rescue academics suffering persecution under the rise of Nazism and facilitate their continued work in safety. Sixteen Cara Fellows from the 1930s and 1940s became Nobel Laureates, and many more innovators in their fields, including, Nikolaus Pevsner, Lise Meitner and Karl Popper. A number of Cara’s founders and Council members also personally provided places and/or funds to help individual academics; and Cara, known in the 1930s as the AAC, later the SPSL, was closely involved in the successful effort in 1933 to bring to London the Warburg Institute art library, which had been prohibited by the Nazis, and six of its staff. The Fellowship Programme is the continuation of the rescue mission operation started in 1933.
Cara has been a lifeline to academics at risk for just over 90 years, as and when world events have placed them in the line of fire: Hungarian Uprising, Cold War, Apartheid South Africa, Iran, Latin American Juntas, Vietnam, Kosovo, DRC, Rwanda, Sudan, Zimbabwe etc. and, more recently Iraq, Turkey, Yemen, Palestine, Syria, Afghanistan and Ukraine. Cara support is typically framed as temporary sanctuary offered at times of heightened risk.
Cara Objectives ‘To assist academics who have been, or are, or are at risk of being, subject to discrimination, persecution, suffering or violence on account of race, religion, nationality, membership of a particular social group, or political opinion, to relieve needs among them and their dependants and ensure that their specialist knowledge and abilities can continue to be used for the benefit of the public.’
‘To advance education by supporting academics and their educational institutions in countries where their continuing work is at risk or compromised, to ensure that such academics and institutions can continue to fulfil their critical role as educators for the public benefit.’
This is a critical time to join our dedicated and friendly Fellowship Programme team as we expand our capacity to support at-risk academics from the Middle East, Sudan, Myanmar, Afghanistan, Ukraine and Russia and many other countries.
Fellowship Programme Officer Role & Responsibilities
Casework
- Receiving and processing applications for support
- Working directly with academics facing immediate risk in their home countries to carry out due diligence
- Preparing cases for eligibility review, including arranging calls to speak with applicants, booking English language tests, and gathering all relevant documentation
- Identifying funding opportunities
- Researching potential hosts for academic placements and liaising with external stakeholders in relation to applicants
- Attend weekly case review meetings with the team
Administration
- Provide general administrative and logistical support, including answering telephones
- Answer general queries about the enquiries’ process and the Programme
- Provide support to the drafting of reports to funders
- Present and collect data
- Ensure safekeeping of confidential information
- Maintain excellent detailed records of correspondence, documents, and activities
Managerial Support
- Contributing to Fellowship Programme policy changes and decision-making
- Provide advice and guidance to colleagues
Responsibilities also include related activities that might arise in relation to the Fellowship Programme
as required by the Executive Director or Deputy Director/Fellowship Programme Manager.
Benefits of Role
· Challenging but rewarding work, always life-changing, sometimes life-saving
· Competitive salary
· Team and individual training opportunities
· Weekly case review meetings with line manager, plus quarterly 1-1 sessions with manager to discuss role and to plan individual professional development
· Hybrid working, home and office (usually 2 days each week in the office)
· Eight hours each day Monday – Friday, with flexible working by arrangement around core hours of 10am – 4pm
· 25 days plus Bank Holidays annual leave entitlement
· 8% employer pension contribution
· Convenient office location at Elephant and Castle, close to Tube (Bakerloo and Northern lines) and bus routes
Person Specification
Essential
- Bachelor's degree
- Proactive with a willingness to learn
- Great communication skills – internal and external stakeholders
- Ability to manage workload in a fast-paced environment
- Excellent record keeping and attention to detail
- Keen team player who is ready to support and help colleagues
- Ability to work independently and in a team
- Good time management with ability to prioritise and independently work to deadlines, and shift priorities when required
- Understanding of issues of confidentiality
- Interest in and commitment to the work of Cara
- Confident user of Microsoft package
- Ability to have difficult conversations
Desirable
- Arabic language skills are desirable. Other foreign languages (such as Farsi/Dari, Pashto, Ukrainian and Russian) will also be considered.
- Confident user of Salesforce
- Experience in a supporting role with people with lived experience of forced migration
The client requests no contact from agencies or media sales.
Goodman Masson is thrilled to collaborate with a housing association that looks after thousands of houses and even more tenants in the North West of London/South-West area. They are a housing association who aim to make a real difference by delivering better homes and supporting local communities. This incredible organisation are seeking an experienced Executive assistant to support their CEO, deputy CEO and two group directors in their operations to help bring their service to the next level.
This role is based less than 5 minutes walk from Watford Junction train station and will require on site presence 5 days a week for the initial probationary period. This will become a hybrid role in the long term, requiring 3 days a week in the office going forward. The main responsibilities are:
- Provide comprehensive secretarial support to Executive Management Team including handling communications, diary management, travel arrangements, and meeting logistics.
- Filter and manage calls, paperwork, and appointments for Executive Management Team.
- Handle general correspondence, prepare reports, agendas, presentations, and update spreadsheets.
- Take accurate minutes at meetings and distribute them promptly; provide minute-taking service to Group Board and RAC, including evening meetings.
- Support governance activities, manage office systems, maintain confidentiality, and assist with various administrative tasks as needed, including working outside normal hours when necessary.
The Ideal candidate will have:
- Proficient in various administrative and governance tasks with a focus on accuracy and competence.
- Demonstrated ability to maintain strict confidentiality regarding sensitive work-related matters.
- Skilled in drafting correspondence, reports, and other written materials, with experience in complex office environments and system maintenance.
Benefits include:
- Competitive £40,000 - £45,000 per annum salary (depending on experience)
- 28 days holiday starting
- Competitive pension contributions
- Parking on site
In our company values we aim for equity at all stages of the recruitment process, please let us know if we can do anything to make the process more accessible to you.
Citizens UK
Citizens UK is a people power alliance of diverse local communities working together for the common good. Our mission is to develop leaders, strengthen civic organisations and make change. Our 550 member communities are deeply rooted in their local areas and connect every day to the lives of hundreds of thousands of people. Through the method of community organising we enable people experiencing powerlessness to develop their leadership and come together with the power and strategy to make change.
This leads to hundreds of neighbourhood improvements - from zebra crossings outside primary schools to renovated public toilets in cemeteries. And it leads to some of the biggest campaign impacts in the UK, such as winning over £2 billion of wages through the UK Living Wage campaign, securing a legal cap on the cost of credit to control exploitative lending, and ending the detention of children for immigration purposes. We enable local campaigns to grow into large-scale social change projects such as the Living Wage Foundation, Parents and Communities Together (PACT), Sponsor Refugees, and Refugees for Justice, that form an integral part of our theory of change. The most prominent of these is the rapidly growing Living Wage Foundation with a network of over 13,000 accredited Living Wage Employers across the UK.
Purpose
This role will report to the Senior Project Manager, Learning & Innovations Unit, and will be responsible for providing executive assistance to both the Deputy Director (DD) and the Finance & Operations Director (F&OD). The main duties include scheduling meetings, handling correspondence and assisting with the management of projects that both Directors are involved in. To be successful in this role, you will be able to initiate, meet deadlines and communicate effectively. Ultimately, you will be identifying and addressing the needs of the Deputy Director and the Finance & Operations Director, performing management and administrative tasks and building good working relationships to increase the effectiveness of the organisation.
Main Responsibilities
Working as the Executive Assistant & Project Manager your main responsibilities will include:
Contribute towards CUK’s mission and strategic objectives through Executive Support function
· Manage DD and F&OD’s diaries including booking meetings, scheduling attendees and organising venues, in person and online.
· Manage DD and F&OD’s correspondence including prioritizing and responding to emails.
· Schedule Appraisal and Supervision meetings and visits: ensuring both Directors’ time is well used through proper preparation and follow-up with direct reports, other local staff and external stakeholders.
· Process expenses.
· Maintain an electronic filing system, ensuring processes and software are up to date and in working order.
· Provide management and administrative support to assist DD and F&OD in their workload.
Build and manage projects and achieve work targets effectively
· Co-ordinate projects and ensure follow-up with team members where required.
· Create and manage systems to monitor performance of the Chapters, Projects and staff supervised by DD: e.g. through reporting mechanisms and supervisions and appraisals.
· Maintain an action log for DD including following up with those responsible to ensure actions are taken. Manage DD’s workflow and to-do list, assisting with prioritisation and the delegation of tasks to staff.
Learning, expertise and inclusion
· Undertake appropriate personal and professional development.
· Provide others with relevant and helpful advice and technical support.
· Proactive in maintaining own wellbeing at work.
Develop and manage internal and external relationships
· Build and maintain good working relationships with staff and stakeholders.
· Schedule meetings as required, setting agendas and circulating any papers.
· Work collaboratively across Citizens UK to ensure that interactions meet the expectations of our network and stakeholders.
· Take minutes at meetings as requested e.g. Executive Team, CUK Leadership Team, staff meetings and external meetings.
· Manage and coordinate work within team and colleagues across CUK.
· Effectively liaise with external stakeholders, suppliers etc.
Communications
· Assist with drafting and producing communications e.g. newsletters, emails and other media, liaising with the Comms Team.
· Attend/dial in and take minutes of meetings.
· Provide team and stakeholders with regular, timely communications.
· Attend meetings and represent CUK effectively to audiences in meetings and at events.
Knowledge Management
· Ensure data is handled and managed in a GDPR compliant manner.
· Maintain an electronic filing system, ensuring processes and software are up to date and in working order.
Generate income and resources
· Assist with funding applications to generate project income.
· Ensure careful use and stewardship of CUK’s resources when booking venues, travel and incurring other expenses.
· Process expenses.
· Create and manage admin systems to track income resources effectively.
Person Specification
REQUIREMENTS
ESSENTIAL (E), DESIRABLE (D)
QUALIFICATIONS
· Degree or Diploma in Business Administration or associated subject (D)
EXPERIENCE
· Provision of administrative and diary assistance to Executive level (E)
· Experience of handling a wide range of correspondence (E)
· Project management skills to track and monitor progress across teams (E) (D)
· Taking and writing minutes, developing reports and presentations (E) (D)
KEY SKILLS AND KNOWLEDGE
· Able to build relationships with a range of people and communicate clearly (E)
· Advanced level Microsoft Office, particularly Word, Excel, PowerPoint, SharePoint and Outlook (E)
· Diplomatic approach and discretion in handling sensitive and confidential information. (E)
· Previously developed time management and prioritisation skills. (E)
PERSONAL QUALITIES & VALUES
· Ability to take initiative and work independently (E)
· Self-motivated and adaptable (E)
· A positive enthusiasm for working within third sector and aligned with Citizens UK’s values (E)
The deadline for applications is Friday, 12 April 2024 at 9:00.
Interview are scheduled to be held on Monday, 22 April 2024. (Subject to change.)
The client requests no contact from agencies or media sales.
Our ideal candidate will have a background within the charity/not for profit sector and experience in handling an investment portfolio. The role is home based with some travel in/around Hampshire and the IOW. Reporting directly to the CEO, this role is an excellent opportunity for someone looking for a new challenge and a step up. Our financial information is highly visible to our donors and grantees, so this role is a crucial enabler for the effective delivery of all areas of our work. The role will be overseen by a part time Finance Manager, who will produce management accounts, annual accounts, budgets, forecasts etc. Part time work will be considered for the right candidate.
The Finance Officer/Bookkeeper will be responsible for ensuring the delivery of accurate and timely finance administration, across two databases (currently Sage and Salesforce). This is a vital role within HIWCF, as high quality finance information is fundamental to our role and reputation in the region as a trusted partner for our fundholders and grantees.
Key Tasks
· Adding all payments transactions (grants, invoices, salaries, expenses, HMRC payments etc) to Sage and the bank accounts, ensuring all evidence is correct and payments are correctly authorised
· Adding all donation income to Sage and Salesforce, and working with other team members to ensure they are acknowledged appropriately
· Adding all quarterly investment income to Sage and Salesforce and reconciling across both databases, and to the investment house reports and bank account
· Regular reconciliations between Sage and Salesforce and bank accounts
· Ensure HMRC payments and gift aid claims are undertaken in a timely manner
· Manage banking records
· Monthly reconciliations for Bank account, purchase ledger, Sage, Salesforce, prepayments, accruals, salaries, PAYE, pension etc
· Monthly journals for non-cost items
· Manage pension with NEST and other ad hoc pension providers and manage insurances
· Ad hoc finance related tasks including reporting on returned grants, managing pension payments, insurances etc
· Any other appropriate tasks as directed
(Some of the functions listed may be shared tasks).
Please see our application pack attached for full details or visit our website.
Recruitment details and schedule
• Apply by sending a CV and covering letter to Jo Dakin, Office Administrator , see application pack for details. Please include details of three referees, one of whom must be your current or most recent line manager. (We will not contact them unless you are offered the role.)
• Please confirm in your application that you are eligible to work in the UK. If offered the role, you will be required to provide evidence of your eligibility.
• Applications close at 12 noon on Wednesday 24th April.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
INTRODUCING ONWARDS & UPWARDS
Onwards and Upwards (O&U) is a charity created to directly tackle the cycle of reoffending driven by the barriers to unemployment faced; our purpose is clear, and our plan is simple. We will break the cycle of reoffending by starting sustainable businesses which train and employ ex-offenders. These must be organisations that people are proud to work for, provide personal and professional development, that operate in high demand sectors, and that showcase the talents and potential of ex-offenders as employees to businesses and society at large.
Our plan in the long-term is to launch, test, and grow a range of businesses that all follow this model – of training, supporting and employing ex-offenders in positive environments that are part of a community, with aspirational brands, and with full support for people to grow and move on with their lives.
Our first commercial venture is XO Bikes – where we train people to become qualified bike mechanics and then aim to find them meaningful jobs in the cycling sector and beyond.
THE ROLE
The next few years is a transformational time for Onwards and Upwards as we take the stride forward in starting our second venture, but only once we have secured a best-in-class training and support model, and delivered XO Bikes to sustainability. Beyond this we are an agile and entrepreneurial team that has a tendency for finding and taking advantage of great ideas and opportunities. To achieve all this we need a great Ops function, and someone leading it that can grow as we do.
We are looking for an organised, motivated, and experienced Operations professional to ensure O&U and our Commercial Ventures run smoothly and efficiently, our staff team is valued and supported, and our management teams are kept up to date and fully informed. This role would be perfect for an Ops Director excited by our approach and mission, or as a first step into a Director role for a proven Ops manager.
The primary responsibilities include:
HR
Our staff and volunteers are central to what we do here at O&U and XO Bikes. We are a growing team and it is essential that all staff members feel valued and supported. The Operations Director will assist the core management team in ensuring we all work well together to fulfil the missional objectives of the charity. Tasks will include:
· Management of O&U and XO Bikes HR functions including recruitment, administration, compensation and benefits, training and development, staff wellbeing and performance management.
· Ensuring our staff team and volunteers are well qualified for their roles and developed both professionally and personally.
· Volunteer recruitment, management, and productivity
FINANCE
The Operations Director will need to have a good understanding of finance reporting and systems to inform leadership, manage budgets and cashflow and ensure we meet statutory financial requirements. They will manage the Finance Assistant who is responsible for keeping our finance systems up to date and managing day to day bookkeeping.
Finance tasks will include:
· Management of Finance Assistant to ensure accurate, timely and complete information is provided to Trustees and the O&U management team to inform strategy and planning decisions. This will include the following tasks:
o Production of annual budgets and cashflows in conjunction with the management team
o Management of relationships with auditors, Charity Commission and HMRC
o Responsibility for statutory and management finance reporting including external independent examinations/audits.
· Production of monthly management accounts, balance sheet, cashflow and profit and loss
· Ensure timely filing of annual reports and accounts for the charity and any ventures the trustees are responsible for
OFFICE SUPPORT
The Operations Director will manage the Operations Assistant and ensure staff are fully set up and trained on all IT systems. This includes Microsoft office products, database management systems, HR platforms and retail/production systems.
· Operational management of IT services and support at O&U and XO Bikes
· Ensure IT provision is consistent, up to date and easily accessible to all staff and volunteers
· Ensure training is provided for all staff and volunteers
PREMISES MANAGEMENT
The Operations Director will ensure the offices, workshops and retail outlets are safe spaces, well maintained and fit for purpose. This will include the following:
· Review building security and insurance provision annually
· Review health and safety policies and ensure training is provided to all staff
· Ensure fire regulations are complied with at all premises
· Review property leases and liaise with landlords as required by core management team
· Manage relationship with local council re business rates and discretionary relief applications
· Manage contracts with utility providers (includes lighting/heating/water)
· Manage support contracts re fire regulations, health and safety
CHARITY GOVERNANCE
The Operations Director will be the liaison between the UK Charity Commission, the trustees of O&U and the staff team. Tasks will include:
· Collation of updates from managers for the Trustees (6 reports per annum)
· Attendance at all trustee meetings
· Production and circulation of Trustee meeting minutes
· Charity Commission administration and reporting
· Trustee onboarding
LEGAL & COMPLIANCE
Ensure implementation of procedures and policies in line with all relevant statutory requirements concerning HR, Finance and Charity governance. Ensure O&U is kept up to date with all regulatory changes which affect the charity and our commercial ventures. This will include the following:
· Keep up to date with changing legislation and laws affecting companies and charities making appropriate recommendations to management on changes and other relevant matters.
THE PERSON
We are looking for someone who shares our belief that individuals who commit crimes should be given the opportunity to build themselves a positive and productive life atop the foundations of secure employment. The cycle of reoffending is an enormous issue, but one we can start to solve.
Our hope is to find an energetic, organised, and positive team player, similarly comfortable working independently. It is a very varied role and one that needs calm focus as well as spontaneity and initiative – things change fast here, and this allows us to progress towards our mission rapidly.
Most importantly, we want someone who cares as much as we do about why we exist – the people we aim to help. Bikes are an end to a means, and that means is giving people ready to turn away from crime the platform on which to launch a successful and rewarding career. Cycle broken.
As a rough guide, with poetic interpretation encouraged, we are looking for:
Essential skills
· A collaborative leader who can build relationships with staff members at all levels, inform decision making and help us fulfil our missional objectives
- 3+ years operational/management experience
- Sound understanding of financial management, reporting and accounting systems (Xero preferred)
- Highly motivated and driven self-starter, able to adapt quickly when priorities change
- Management experience in pastoral environments
- Highly proficient in Microsoft Office products and database management systems
- Excellent written and verbal communication skills, including experience in creating high-level reports and presentations
Desirable skills
· Experience of working with diverse communities
· Knowledge of charity governance structures and statutory requirements
· Accountancy/financial qualification
· Professional qualifications in business management or HR
· Experience of working with ex-offenders or in a prison setting
· Experience of volunteer management
The client requests no contact from agencies or media sales.
Purpose of the position
The primary role of the Governance Assistant is to provide administrative support to the workstreams under the Head of Governance, which include but are not limited to, annual work plan, royal charter, bylaws, elections, policies and procedures and GDPR compliance.
The Governance Assistant will act with integrity, positivity, energy, and adaptability, using their skills to build effective relationships and work within a shared vision.
The Governance Assistant will be a member of the Business Administration Team and will focus on supporting the Head of Governance to ensure the maintenance of high-quality governance processes within the organisation.
Key relationships
The Governance Assistant will be expected to establish and maintain effective working relationships with these key positions within the College of Paramedics including:
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Head of Governance;
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Executive Assistant to the Chief Executive;
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Other members of the Business Administration Team;
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President and Vice President;
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Chief Operating Officer;
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Chief Executive Group;
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Chairs and Members of the Paramedic and Student Councils;
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Administrative, membership, marketing, IT, and finance staff;
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Board of Trustees
The Governance Assistant’s duties and responsibilities include:
Governance
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Work closely with the Head of Governance to ensure the charity is compliant with regulatory requirements
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Maintain a good understanding of the governance processes and requirements, and work closely with the Head of Governance to ensure they are efficiently and effectively managed
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Maintain a good understanding of the implications for the role and organisation of the requirements of GDPR and other relevant legislation
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Maintain a good understanding of the need for effective policies and procedures, sustained within a robust review process
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Support the efficient and effective day-to-day functioning and co-ordination of the administrative activities associated with governance within the College of Paramedics
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Prioritise and time manage the administrative workload appropriately to meet specific deadlines.
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Support the Head of Governance on the election of trustees and member representatives as required, working with the Membership, Marketing and Engagement team and liaising with candidates, election services and incumbents.
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Provide administrative support for various governance aspects around the Board, Councils, member meetings, reporting and the Chief Executive Group
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Provide administrative support for aspects of Board Meetings/Committees and resources in the absence of the Executive Assistant to the Chief Executive
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Support with timely production of relevant minutes, reports, action summaries and follow ups alongside the Executive Assistant to the Chief Executive and Head of Governance
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Coordinate travel, venue bookings and accommodation for Board, Committees and Councils where appropriate
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Provide administrative support to the Royal Charter project
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Work closely with the Head of Governance to ensure relevant information is shared with third parties or stakeholders
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Oversee the formatting and editing process associated with key documents, in line with branding guidelines;
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Develop and maintain effective electronic filing systems ensuring that information is kept securely and is accessible as appropriate;
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Attend physical meetings at locations within the United Kingdom, as required;
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Undertake other tasks or projects that may arise;
Business Administration
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Providing cover and administrative support to the Executive Assistant to the Chief Executive and Personal Assistant in any absence or when the needs of the business demand
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Coordinating electronic diaries;
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The coordination and business arrangements for College of Paramedics meetings, including serving as a Secretariat for meetings, various established or short-term functions of the College. This includes but is not limited to preparing agendas, taking minutes, action logs, sourcing venues, liaising with delegates, booking travel and accommodation, catering, sourcing audio visual equipment and facilitating remote attendance, collating meeting documentation, recording minutes and /actions;
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Assist with the co-ordination of General Enquiries received by the College of Paramedics over the phone or via email/dedicated mailbox, including tracking responses to ensure all enquires are dealt with in a timely manner;
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Undertake and complete an ongoing development review process, set by, and reviewed on an ongoing basis.
The client requests no contact from agencies or media sales.