Kensington & Chelsea Mind Administrator - extended closing date

37.5 hours per week

Salary: £24,432 - £25,419 

Kensington & Chelsea Mind is looking to appoint an Administrator to join our Central Administration Team.

You will work the Administration and Personnel Manager to provide an excellent standard of administration support to Mind services.

The successful candidate will have:

• Excellent experience working in an administration role
• Excellent organisational, planning and communication skills
• Excellent IT and database skills, including CRM and HR systems
• Good verbal and written communication skills
• Experience of minute taking and servicing meetings
• Experience of drafting letters and working with spreadsheets
• Experience of working with confidential and sensitive information
• Experience of interacting and liaising with a variety of people in a diverse environment
• Successful track record of working with colleagues in order to achieve a common goal
• Educated to A level and desirable degree level

Experience of working in a charity sector and lived experienced of mental health problems is desirable.

We welcome applications from all sections of our community. All qualified applicants will receive consideration for employment in full compliance with the Equalities Act (2010).

How to apply:

Please complete and submit the application and diversity monitoring form. CVs will not be accepted.

Closing date for applications: July 13th, 2022. We reserve the right to bring forward the closing date if we receive a number of suitable applicants.

Due to the anticipated large number of applications, we are not able to respond to applications individually.  If you have not heard from us by week ending July 17thth, 2022 you’re your application has not been successful on this occasion, and we thank you for your interest.

Kensington & Chelsea Mental
Health Association (Mind)
Limited by Guarantee

Reg. Charity No. 1002986
Registered in England
Number 2597728

About us

Crisis is the national charity for homeless people. We know that homelessness is not inevitable. We know that together we can end it.

Crisis Skylight Croydon is located in the heart of the borough on Surrey Street. Our Skylight offers a wide variety of courses and 1-1 coaching as well as practical support in the form of showers and laundry facilities to assist and support individuals who are street homeless. 
 

About the role

As Administrator, you will assist with the day-to-day administrative tasks, health and safety and facilities management of a busy Skylight centre ensuring the smooth and efficient running of the office and member areas. This is a varied role and no two days are the same. You will assist with purchasing, stock control and deliveries as well as liaising with contractors. You will use internal systems to record client information. You will also help promote the Skylight internally and externally as well as with Skylight events.

This is a fixed term contract for 9 months to cover maternity leave.

About you

In this role you will need excellent written and verbal communication skills with good interpersonal skills, possessing the ability to develop and maintain working relationships within the team.  You will have experience of supporting a team in an administrative role with proven organizational skills.

We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities and backgrounds.

Working at Crisis

As a member of the team, you will have access to a wide range of employee benefits including:

• Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy
• Pension scheme with an employer contribution of 8.5%
• 25 days’ annual leave which increases with service to 28 days and option to purchase up to 10 additional days leave
• Enhanced maternity, paternity, shared parental, and adoption pay
• Flexible working around the core hours 10am-4pm
• And more! (Full list of benefits available on website)

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience and career.

When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation. 

How to apply

If this sound likes the opportunity for you, please click on the 'Apply for Job' button below.

Closing date: Sunday 10th July 22 (at 23:59)

Interviews will be held on Friday 22nd July 22​​​​​​​

Accessibility

We welcome applications from people who identify as neuro diverse and want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Recruitment team, contact details can be found on our website.

Join our ambitious learning consultancy dedicated to imagining a better world.  You'll provide excellent administrative support to a portfolio of talent recruitment and business development campaigns.  You'll help to build our relationships and grow our work as well as cultivating new clients and driving new opportunities through business development conversations.  You'll also engage with team and self-development as part of a thriving working culture at the company.
 

Your main responsibilities

• Responsible for processing campaign communications and messages to potential and current clients and stakeholders and managing and triaging responses in busy inboxes

• Responsible for ensuring data regarding clients and business development opportunities are well managed and kept up to date routinely

• Responsible for developing and monitoring relationships across a portfolio of assigned client contacts and ensuring effective communication with them including managing responses to their issues and needs.

• Responsible for identifying, researching and processing data leads and ensuring that all business development tasks are tracked using company systems in accordance with data protection.

• Responsible for logging client and lead data including using CRM software for programme and business development purposes and producing basic operational reports and information in simple presentations and reports.

• Responsible for the delivery of information such as processing forms, surveys and other data points

• Responsible for assisting staff in the administration of other forms of communication including sending emails, compiling briefings and developing and sending newsletters, requesting and chasing clients and participants for compliance information and to support them in filling out information correctly and on time

• Responsible for supporting external communications including email and social media related to the delivery of talent recruitment and business development campaigns.

• Responsible for working to project plans, monitoring tasks and outcomes and effectively reporting on activity

Contributing to the team and personal development 

• Responsible for contributing to the development of a rich organisational culture across the company including but not limited to taking part in regular 121s, company check-ins, team meetings, events and development days 

• Responsible for being committed to self development, including taking part in regular performance reviews, evaluations and giving feedback to colleagues

• Contributing to Koreo’s strategy through sessions and workshops and being an ambassador for the company externally through events and sessions, webinars and other communications and marketing activities 

Person Specification 

Overview 

• Social change - You have a strong commitment to supporting social change work

• An interest in identifying and building new relationships - You are eager to form new relationships, keen to help others to see the value in our offer and provide exceptional service and support to our clients.

• Target driven - You feel comfortable working to targets, and eager to perform against numerical objectives.

• An analytical thinker - You enjoy working with data and can collect and manage different metrics and draw insights that shape your decisions, holding a high attention to detail.

• Organisation, time management and task efficiency – You are reliable and are able to work and deliver at pace to a high standard across a number of projects.

• Ability to spot, take initiative and solve problems – You are keen to solve problems. and you are able to quickly spot and highlight where things aren’ t working as well as they should.

• Build positive relationships – You are comfortable in a small, busy and ambitious team, leading and able to hold relationships with colleagues and our community

• Written and verbal communication – You can communicate clearly and effectively, with good verbal and writing skills.

• Adaptable – You cope well with competing demands and changing environments. You will be flexible and able to work in different settings and with different people

For more information please click "Quick Apply" and see the attached job pack.

The Royal Society, the UK’s premier scientific body, is looking for an enthusiastic individual to provide essential support for its Grants team.

• Grants Team Administrator
• Full time, permanent
• Location: Hybrid with minimum 2 days per week at Carlton House Terrace, London

The Royal Society is the independent scientific academy of the UK dedicated to promoting excellence in science. Our Grants team manage a range of fellowship and grants programmes which provide research funding support for high calibre scientists in the UK and overseas to conduct curiosity-led research.

It is an exciting time to join the Royal Society’s Grants team as it expands to meet the needs of an evolving research funding landscape. We are looking for an enthusiastic individual to play an important role in providing essential secretarial and administrative support to the four Heads of Grants.

The role requires an experienced professional administrator, who has worked in a broad office environment. Requirements include proven ability to work with people at all levels, organisational sensitivity and excellent time management and prioritisation.

This is a great opportunity to work as part of a dynamic and passionate team to help promote the work of its funded scientists.  

This is a great opportunity to work as part of a dynamic and passionate team to help promote the work of its funded scientists.  

During COVID-19 our employees worked remotely, and we currently have a hybrid pattern of working in the office and remotely for some roles, and will be happy to discuss working patterns with candidates. Candidates considering applying should note that working outside of the UK is not permitted as part of our flexible working approach and travel from home to the London office will be at their personal expense regardless of location. With a fantastic historic central London office near St James’ Park, we hope to find an inclusive working arrangement that suits candidates. Under the UK Government’s Points Based System, this role does not meet the criteria to be sponsored by The Royal Society for a Skilled Worker Route application.

Reports to: PA to Director of Grants and Chief Officer of Programmes, Partnerships and Engagement

Line manages: None

Location: Carlton House Terrace, London

Hours: full time, 35 hours per week

Contract type: permanent 

Pay band: C

Salary: £29,376-£32,000

Interviews will be held on 19/20 July 2022

Irish Chaplaincy is a leading social action charity which reaches out to vulnerable and excluded Irish people in England and Wales, including prisoners, Travellers and seniors. We have an exciting new opportunity for an Administrator in a newly-enlarged Traveller Project. This person will help with the successful delivery of a new contract (initially for 2 years) supporting members of the GRT community on probation in London. They will also collaborate closely with the administrator of our prison and other work.

The deadline for submissions is July 25th, shortlisting will take place in the week of August 1st and interviews will take place in the week of August 15th. The successful candidate will begin around mid-September or as soon as possible thereafter.

Please note that this is 2-year fixed-term contract, with extension dependent upon continued funding. Part-time/ flexible working arrangements will be considered.

We look forward to hearing from you!

Chance UK has been delivering early-intervention services across London since 1995. Our longest running programme is our mentoring service where Mentors pick the child up from home and run a 1:1 session in the community, once a week for 2 hours. They use the solution-focused approach to work on building the child’s self-esteem and confidence, set goals and explore new places. 

About the role

We are looking for an experienced administrator with strong technical capability, who is extremely organised, has a can-do approach, and enjoys being busy. In this post, you will be responsible for the day to day administration support of the management and programmes team.

We are actively seeking to broaden the diversity of the team and welcome applications from male candidates, candidates with disabilities and also those with lived experience of the issues we work on, including: exclusion from school, being a parent of a child who has been excluded or who has additional social, emotional or behavioural needs. 

Chance UK operates a mixed delivery approach which would require employees to have the right to work in the UK, based in the UK. This role would involve occasional travel to support or lead on graduation ceremonies and hybrid working arrangements would be agreed with the line manager. 

Role Competencies

1. Strong self-motivation and flexible team player
2. Has a ‘can do’ attitude
3. Pursues tasks/goals with energy, drive and need for completion
4. Is solution focused and pre-empts problems by seeking guidance or taking action on an issue, task or project within their role
5. Plans and prioritises work effectively
6. Enjoys revising and improving processes/policies
7. Shows initiative and takes responsibility for own workload
8. Absolute discretion in dealing with sensitive and confidential paperwork

Duties and Responsibilities

• Providing effective day-to-day administrative support to the Management Team, including assisting Chance UK’s Chief Executive;

• Assisting in coordinating and administration of Chance UK events including staff meetings, board meetings and other organisational meetings and events, including minute taking, preparation and circulation of relevant documents;

• Providing administrative assistance to the Programmes team, including planning mentoring graduations;

• Producing and updating branded organisational documents and templates;

• Inducting staff in all Chance UK systems (Salesforce, Microsoft Office and Teams, Form Assembly and Canva)

• Responding to and forwarding all enquiries in the Chance UK admin inbox

• Providing financial administrative support

• Assisting the fundraising team to get relevant funder information onto Salesforce

• Supporting in administrative tasks related to new staff on boarding, including but not limited to, ordering and couriering equipment, maintaining an asset register of staff equipment, support with setting up and accessing systems

• Collecting, inputting and cleansing programmes data

• Assisting in the programme management process by collecting, collating and producing records, documentation and reports needed by the management team

• Responsibility for regularly and systematically maintaining and updating systems, procedures and records in electronic format to enhance and support operations

• Acting as a liaison between the staff team and external providers of IT and systems support and equipment, triaging all staff IT and systems issues and passing them onto the relevant provider;

• Supporting with communications by assisting on the staff newsletter and updating the Chance UK website using WordPress

This post will be open until Monday 24th July, after this date, outcomes will be confirmed with all received applications within 10 days of the closing date. Interviews will be held week commencing August 1st 2022. 

The postholder will be responsible for supporting Bath and West Community Energy (BWCE)'s small and dynamic staff team in project delivery and supporting the development of organisational systems, maintaining them on a day-to-day basis. The postholder will have a specific role supporting the Board and coordinating Board and Member meetings, and in the delivery and financial reporting for an EU funded project called REDREAM.

Bath & West Community Energy is a not for profit, Community Benefit Society. Since 2010 when it was set up, BWCE has built over 12 MW of community owned solar power systems and one small hydro scheme, enough power to meet the equivalent annual electricity demand of around 4,000 homes. BWCE is working to put people at the heart of the energy transition, placing ownership and control of energy in the hands of consumers via clean energy projects that actively involve and benefit local communities.

Job title: Work Experience Administrator

Location: Remote working in the UK.

Responsible to: Engagement Delivery Lead

Salary: £10.15 an hour

Contract: Part-time, 16 hours a week worked across Saturday and Sunday.

Saturday – 9:00am – 5:30pm

Sunday – 9:00am – 5:30pm

Closing Date: Tuesday 5th July at 5:00pm

Interview Date:    Week commencing 11th July 2022

Please apply as soon as possible submitting your CV and a one page covering letter which outlines your specific interest and ability to successfully fill this role, as well as your salary expectations and current notice period.

Please note, if you do not provide a covering letter your application will not be considered.

Why us?

Speakers for Schools are a dynamic, swift-moving and fast-growing charity. We are on a mission to support a million young people across the UK annually by 2023. Having taken the first steps on the road to achieving this, our team has doubled in size in the past year. This has supported 278% growth in our Experience programme and 10% growth in our Inspiration programme during the past 12 months.

We want to level the playing field, making sure that all young people can access inspirational opportunities and experiences to fuel their ambition.

We are united and unique in our mission to transform lives through raising aspirations of millions of young people every year. Each year, 1,500 senior leaders, celebrities and industry experts deliver a difference to by sharing their story with students in schools and colleges in every corner of the UK. We connect employers such as Disney, The Bank of England, Spotify PwC and almost two hundred others to communities to provide access to the top opportunities for all across the UK. With us, you will be part of inspiring a generation to reach higher, broaden horizons and get equal access to the top.

To keep growing our charity and our impact, we need top talent and we are committed to treasuring, developing and supporting them to thrive within their roles.

Speakers for Schools Values

PASSION: We are committed to levelling the playing field for young people across the UK, creating social mobility and tackling disadvantages.

AGILITY: We challenge our ideas of what is possible in order to better meet the needs of those we support. We are human, make mistakes, learn, evolve and adapt.

INTEGRITY: We act with empathy and bring our authentic selves to work every day. We value and respect the talent, time and intentions of those we work with.

COLLABORATION: We are one team with one mission and only by working together can we deliver better outcomes for young people. We support each other unconditionally and feel motivation in shared success as well as individual progress.

DIVERSITY: We know it takes people with different ideas, strengths, identities, interests, and cultural backgrounds to make our organisation succeed. We encourage constructive debate and critical friendship.

Role Summary

This role sits within our Delivery Team and will assist in the coordination and administration of thousands of work experience opportunities for young people across the UK.

Key Duties / Responsibilities

• Supporting our Delivery Team with admin support including mail merges, creating account for access to virtual work experience, navigating Google Classrooms and responding to stakeholder queries via email and phone

• Processing new user registrations on our portal
• Responding to email enquiries from schools and students
• Supporting customers via phone
• Helping with technical delivery processes using both our in-house software
• Data Management and CRM
• Inputting new data, maintaining existing records and generating reports
• Supporting the delivery of charity programmes  

Key skills and experience:

Essential: -

• Experience of providing admin support to a large team
• Experience of working with educators, young people and/or business stakeholders
• Experience using Microsoft packages, including Outlook
• Excellent organisation skills and ability to learn quickly
• Excellent customer support skills and telephone manner
• Flexibility and a willingness to get stuck in and help with any tasks the team require support for
• Experience of customer service via email and telephone

Desirable: -

• Experience of working in programme support in education charities
• Experience of using Salesforce
• Experience of supporting young people via charity programmes
• Experience of using Google Classrooms

Benefits offered at Speakers for Schools:

• 25 days annual leave plus bank holidays
• Morning of your birthday off
• Pension scheme
• 3 voluntary days per year
• Wellbeing programme
• Enhanced maternity/paternity/adoption package
• Subsidised office furniture
• CharlieHR perks
• Perkbox
• £500 a year training allowance

Diversity at our core

At Speakers for Schools, we are committed to encouraging equality and diversity among our workforce, and eliminating discrimination. Our aim is for our workforce to be truly representative of all sections of society and our customers, and for each employee to feel respected and able to give their best.

We welcome applications from all, including those where employment has been affected by Covid19 and those seeking to change careers. Diversity is at our core, join us.

Disability Confident Employer

Speakers for Schools are glad to be Disability Confident Employers. This means that if you have a disability and you meet the minimum criteria for the role you will be invited to interview.

Please note that in certain recruitment situations, such as a high number of applications and seasonal and high-peak times, Speakers for Schools may limit the overall number of interviews offered to both disabled people and non-disabled people.

We usually ask for a CV and covering letter to be submitted as part of the application process. However, we understand that this is not always accessible to everyone, so we welcome video and phone call applications as alternative ways to apply. For additional information or support, please contact us.

How to apply:

Please apply as soon as possible submitting your CV and a one-page covering letter which outlines your specific interest and ability to successfully fill this role, as well as your salary expectations and current notice period. Please note, that if you do not provide a covering letter your application will not be considered.  

Appointees are subject to a successful DBS check, as contact with young people is likely.

You must have the right to work in the UK to apply.

The Journey to joining Speakers for Schools:

The closing date for this role will is Tuesday 5th July at 5:00pm

Successful candidates will be invited to interviews on the week commencing 11th July 2022. Please try to be available this week as alternative dates may not be possible.

Our new team member will start ASAP. 

If you have not heard from us two weeks after the interview date, please presume your application has been unsuccessful.

Summary

One of the key drivers in delivering our Charity's strategy to live well and longer with diabetes is Fighting diabetes with you. This role, within the Business Support team, provides support in that fight by working with our suppliers in the Fundraising Directorate. You will ensure the suppliers and teams that we engage with deliver what is expected of them. You will make sure they are compliant to regulations, and that supporters and Health Care Practitioners get the information and materials about Diabetes they need when requested

Interview Date: W/C 18 July 2022

We would consider flexibility on where this role could be based

Please note that all job offers are subject to you providing acceptable evidence of your eligibility to work in the UK.

Package

What we can offer you:

• Generous annual leave starting at 25 days plus bank holidays
• A Cash Healthcare Plan (giving you up to £1,500 towards a range of out of pocket health expenses like new glasses, dentist, chiropractor or osteopath appointments)
• Early finish Friday and flexible working as part of our approach to activity based working
• Discounts on gym membership
• Employee assistance programme to give you support on any issues that come up in life
• Annual season ticket loan* (on completion of your probation period and if contract is permanent or longer than 12 months)
• Very active social scene including sport teams, gardening and other activities
• Generous pension provision, life assurance and income protection insurance
• Cycle to work scheme* (eligible for scheme if contract is permanent or longer than 12 months)

*Some benefits aren't available until you've passed your probation period and are dependent on the length of contract.

Main Responsibilities

You will monitor calls made by our external fundraising agencies to supporters and potential supporters to ensure these calls meet expected compliance and quality standards. You will be the first point of contact for staff at Diabetes UK with any fulfilment supplier queries, and liaising with those suppliers on campaigns they manage and any queries. You will log and resolve compliance and supplier incidents that have occurred predominantly within the Fundraising Directorate

Ideal Candidate

As a supplier administrator you will have experience in Fundraising, and preferably working with suppliers and fundraising agencies in the charity sector. You have an attention to detail and are an excellent communicator whoever the audience, staff or external partners. You're confident using the suite of Microsoft packages Excel, Word and Outlook. You have experience analysing issues and processes to identify improvements. You have good time management skills and able to manage deadlines for different priorities.

Are you an optimistic, solution-focused, customer service focused administrator with a ‘can do’ attitude who is looking to develop your career in Human Resources? If so, this role at St Mungo’s could be the role for you!

St Mungo’s is pleased to offer an exciting and motivating opportunity for an ambitious individual to join our HR Shared Service Team. This is a busy and varied role where you will play a key part in supporting administration with either a Resourcing or HR focus. You’ll provide comprehensive administrative support through the employee life cycle, work closely with candidates, colleagues and managers to provide excellent customer service and ensure that all administrations is completed to the highest standard. Our ideal candidate will be reliable and proactive with the ability to juggle various administrative tasks in a timely manner.

We are committed to providing a wide range of learning opportunities to support your personal and professional development and we have seen a number of our previous Administrators go on to receive internal promotions to Junior ER Advisor and HR Shared Service Coordinator. This role will have either a Resourcing or HR focus area with specific tasks and responsibilities assigned to each focus area, however there will be the opportunity support colleagues across both areas when required.

This HR Shared Service function is an exceptionally busy team that supports an organisation of 1400 employees, so you’ll need to be able to work well under pressure and manage your time effectively to prioritise a high workload. There is a lot of autonomy in the role, with plenty of opportunities to get involved in organisational projects and to work closely with the HR Business Partners, Resourcing Advisors and HR Shared Service Manager.

What we offer

• Flexible Working and Other Benefits

We are committed to maintaining your work/life balance through hybrid working (up to 3 days working from home per week). We offer and operate a very popular Flexi Time scheme, with you being able to plan your working time around the core working hours (10:30am – 3pm), subject to operational needs.

We offer 25 days annual leave which increases to 28 days after 5 years’ service.

St Mungo’s contribute 4% of your gross annual salary to your pension, and you are able to enrol in the Defined Contribution scheme following a successful probationary period in which the employer contribution is 6%.

We also offer a range of employee benefits, including retail and gym discounts, season ticket loans, a cycle to work scheme and life assurance.

• A Diverse and Inclusive Work Place

At St Mungo’s, equality, diversity and inclusion are central to the organisation's values and how we work. We are proud of our commitment to diversity and inclusion and have 7 great Diversity Networks to support clients and staff from different backgrounds so they are able to be their best selves. Our Networks include: BAME, Carer’s and Parent’s, Lived Experience, LGBTQIA+, Disability Awareness, Women’s Action and South West diversity network.

• Excellent Development and Growth Opportunities

St Mungo’s employees are encouraged to consider opportunities to develop new skills or progress including; secondments, internal transfers, application to new roles in the organisation or just to get involved in various projects happening within the organisation.

We are committed to providing a wide range of learning opportunities to support your personal and professional development and we have seen a number of our previous HR colleagues go on to receive internal promotions.

What we do

At St Mungo’s our vision is that everyone has a place to call home and can fulfil their hopes and ambitions. As a homelessness charity and housing association, our clients are at the heart of what we do, and in 2021 we supported nearly 31,620 people who were either homeless or at risk of becoming homeless. Our staff are crucial to making this happen. 

How to apply

To find out more and apply please click the apply button.

Closing date: 10am 5th July 2022

Interview and assessments: 14th & 15th July 2022

Please be advised that all appointments will be made on St Mungo’s current standard Terms and Conditions (T&Cs); this also applies to any internal candidates.

You have administration/secretarial experience, great customer service skills and consider yourself a good team player with a flexible approach. All you need is the perfect environment to put your skills to great use. Welcome to Richmond Fellowship as an Administrator.

Richmond Fellowship is part of Recovery Focus, a national group of charities highly experienced in providing specialist support services to individuals and families living with the effects of mental ill health, drug and alcohol use, gambling and domestic violence. We know that recovery can look and feel very different to each and every one of us. But we also know that if we provide the right support, at the right time, we can inspire recovery nationwide and that recovery is possible for everyone.

We are looking for someone like you to play a vital support role at our supported housing service in East Molesey. Enthusiastic and keen to develop, you’ve got good communication skills and a professional telephone manner as well as experience of completing financial returns/ records. It goes without saying that you have strong IT skills and are able to prioritise a busy workload and work to deadlines. You will work closely with the Service Manager to devise and implement administrative and financial systems as well as maintaining efficient and up to date records of all financial transactions, including petty cash systems and client funds.

The salary for this post is £21,554 per annum, plus £650 one-time payment if you start no later than 1st September 2022. This is a permanent full-time role requiring the post holder to work 37.5 hours per week.

So, are you ready to take on this rewarding role that comes with some really great benefits including 25 days' holiday, contributory pension scheme, employee assistance programme and childcare vouchers, plus exceptional professional development and training opportunities?

To apply please visit our website.

Closing Date for applications is 28 July 2022 (We reserve the right to close vacancies before the specified closing date, should a large number of applications be received) .

Recovery Focus is committed to working towards equal opportunities and we select staff solely on merit irrespective of race, colour, national or ethnic origin, gender, sexual orientation, marital status, age, social class, religious belief, disability or history of mental health or addiction problems. If you need support to apply for the role or adaptions at interview, please contact the recruitment team to discuss.

We are seeking a new Administrator to join our committed team and to support the delivery of LEAH’s services and contribute towards the overall running and sustainability of the charity.

We are looking for someone with experience of and commitment to working in a multi-cultural environment with a vulnerable client group. They will be competent in data entry and administration. The person we are looking for will be able to work flexibly and on their own initiative, have strong communication and team-working skills and work accurately under pressure.

Overall Objectives
To support the delivery of LEAH’s services and contribute towards the overall running and sustainability of the charity. 

Key Responsibilities

Client referrals

• Manage the Referrals inbox
• Assess eligibility of referrals and follow up with referrers as needed
• Signpost ineligible referrals to other ESOL provision 
• Issue referral confirmation to clients 
• Update referrals forms and web information as required
• Add referrals to the database and to waiting list

HR

• Administer volunteer DBS checks 
• Ensure staff and volunteers have up-to-date DBS checks in place
• Support the onboarding of new staff
• Liaise with IT support to ensure new staff access
• Enter new staff details on the database
• Ensure new staff have appropriate resources and equipment
• Complete starters and leavers checklists

Finance

• Receipt, logging and management of all invoices
• File all invoices in line with finance system requirements 
• Submit invoices to Director for coding and authorisation
• Download bank statements, convert into EXCEL and send to accountant 
• Upload authorised payments to the bank
• Check and log all expenses claims and submit for approval
• Classifying expenses against different cost codes
• Update expenses rates annually for Board approval 
• Load details for CAF vouchers online on CAF online system

Office management

• Procurement of equipment and stationery
• Adding equipment to asset register
• Organising equipment maintenance and repair
• Issuing keys and maintaining key log 
• Supplier management and communications
• Log IT issues and queries on IT portal
• Administration
• Provide administrative support for the ESOL strategy group
• Provide administrative support for the Director and Manager
• Find and book venues for staff and board meetings
• Produce placement reviews schedules and lists for coordinators
• Update the charity commission with changes in Trustees 

Communications

• Answer the LEAH office phone, handling and signposting enquiries
• Manage the LEAH inbox, handling and signposting and enquiries 
• Update the website with news articles and updated copy as required
• Send out supporter and referrer newsletters and communications
• Maintain up to date referrer consent and contact details
• Manage and monitor volunteer NGN portal number allocation and usage 

Cover for Classes Administrator

• Send invitations and reminder emails to online class clients
• Open online classes on Zoom
• Troubleshoot client and volunteer Zoom access issues 
• Take client online class registers
• Prepare, post and log resources for volunteers and clients 
• Provide administrative support to community classes as required
• Provide administrative support to class trips as required

General duties 

• Follow LEAH policies and procedures in full
• Other duties as required

One Year Maternity Cover

0.8FTE / Full Time

Mill Hill, London NW7 – Largely office based with potential for some flexibility

The Laing Family Trusts are a group of four grant-making trusts which provide funding for a wide range of charities engaged in promoting Christian faith and values and in the relief of poverty both in the UK and overseas.

This is an excellent opportunity to gain administrative experience and knowledge of the voluntary sector in a small but busy and friendly environment, learning how grant-makers work to support charities helping those in need. You will be actively involved in the grant-making process as the first point of contact for a wide range of people communicating with the Trusts and will be responsible for looking after the database which supports this process. Initiative and flexibility and the confidence to work independently are essential for this role.

If you have excellent administrative skills, a highly organised approach to work and enjoy communicating with a wide variety of people, then we’d love to hear from you.

For more information and an application pack, please see our website.

Interviews will take place on a rolling basis, so we encourage people to apply early.

Applicants must be in sympathy with the aims and ethos of the Laing Family Trusts.

About us

Crisis is the national charity for homeless people. We know that homelessness is not inevitable. We know that together we can end it.

This is an exciting time to join the Housing First team, a new service for Crisis which offers open-ended, flexible and intensive support to people who are face multiple disadvantages.

About the role

As Christmas Case Management Team Administrator, you will support the team by providing efficient and effective administration and co-ordination of support to the Housing First team and members.

This role is based in our London head office with the option to work from home up to 2 days per week. 

About you

To be successful in this role you will have experience of providing administrative support including general office duties and maintaining accurate records. The ability to deal tactfully, calmly and effectively with a wide range of people, and good working knowledge of Microsoft Office 365, with proficiency in Microsoft Excel in particular.

We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities and backgrounds. 

Working at Crisis 

As a member of the team, you will have access to a wide range of employee benefits including: 

• Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy 

• Pension scheme with an employer contribution of 8.5% 

• 25 days’ annual leave which increases with service to 28 days and option to purchase up to 10 additional days leave 

• Enhanced maternity, paternity, shared parental, and adoption pay 

• Flexible working around the core hours 10am-4pm 

• And more! (Full list of benefits available on website) 

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience and career. 

When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.

How to apply 

If this sound likes the opportunity for you, please click on the 'Apply for Job' button below. 

Closing date: Sunday 17th July (at 23:59) ​​​​​​​

​​​​​​​Interviews to be held on Tuesday 2nd August 2022

Accessibility 

We welcome applications from people who identify as neuro diverse and want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Recruitment team, contact details can be found on our website.